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Ford 2015 FLEX, Owner'S Manual

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Vehicle Health Report and SYNC Services

(Traffic, Directions and Information) issues

Issue

Possible

cause(s)

Possible solution(s)

I received a text
that the Vehicle
Health Report is
not activated.

•

Your account

may not be
activated on the
website, OR

•

You may have

the wrong VIN
(vehicle
identification
number) listed.

•

This is a free feature, but you

must first register online to use it.

•

Make sure that your VIN is

correctly listed in your account.

I am unable to
retrieve the report
on the website, or
I receive a system
error.

The preferred
dealer information
did not load
correctly.

When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.

I am unable to
submit a report.

•

This could be

due to your
phone’s
compatibility, OR

•

Bad signal

strength, OR

•

Your phone may

not be activated
on the website.

•

Update your mobile number in

your account on the website.

•

Make sure you have full signal

strength and that your

Bluetooth

volume level has been turned up.

•

Try deleting your phone and

performing a clean pairing.

I heard a
commercial when I
tried to use
Traffic, Directions
and Information.

•

The phone in

use is not
activated, OR

•

Your phone has

ID blocker active.

•

This is a free feature, but you

must first register online to use it.

•

Turn off ID blocker on your

phone as the system recognizes
you by your phone number.

•

Make sure the currently

connected phone is the same one
that is registered on your
SyncMyRide account.

SYNC®

435

2015 Flex

(471)

Owners Guide gf, 1st Printing, October 2014
USA

(fus)

Summary of Contents for 2015 FLEX

Page 1: ...2015 FLEX Owner s Manual fordowner com ford ca 2015 FLEX Owner s Manual October 2014 First Printing Owner s Manual Flex Litho in U S A FA8J 19A321 AA ...

Page 2: ...6 Child restraint and safety belt maintenance 48 Personal Safety System 49 Supplementary Restraints System 50 Driver and passenger airbags 52 Front passenger sensing system 54 Side airbags 57 Safety canopy curtain airbags 59 Crash sensors and airbag indicator 61 Airbag disposal 62 Keys and Remote Control 63 General information on radio frequencies 63 Remote control 64 Keys 64 Replacing a lost key ...

Page 3: ... Security 85 SecuriLock passive anti theft system 85 Anti theft alarm 88 Steering Wheel 90 Adjusting the steering wheel 90 Steering wheel controls 92 Pedals 95 Adjustable pedals 95 Wipers and Washers 96 Windshield wipers 96 Rain sensing wipers 96 Windshield washers 97 Rear window wiper and washer 97 2 Table of Contents 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 4: ...03 Interior lamps 104 Windows and Mirrors 105 Power windows 105 Exterior mirrors 106 Interior mirrors 109 Sun visors 110 Moonroof 110 Instrument Cluster 112 Gauges 112 Warning lamps and indicators 114 Audible warnings and indicators 119 Information Displays 120 Controls 120 Trip computer 123 Information messages 130 Table of Contents 3 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fu...

Page 5: ...nts 150 Manual seats 153 Power seats 154 Memory function 156 Heated seats 157 Heated and ventilated seats 159 Rear seats 161 Universal Garage Door Opener If Equipped 170 HomeLink wireless control system 171 Auxiliary Power Points 175 Storage Compartments 178 Center console 178 Overhead console 180 Starting and Stopping the Engine 181 Ignition switch 182 Engine block heater 187 4 Table of Contents ...

Page 6: ...211 Brakes 211 Hints on driving with anti lock brakes 212 Parking brake 212 Traction Control 213 Traction Control 213 Stability Control 214 AdvanceTrac 215 Parking Aids 216 Sensing system 216 Active park assist 218 Rear view camera system 222 Cruise Control 227 Using cruise control 227 Using Adaptive Cruise Control 228 Table of Contents 5 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA...

Page 7: ...ecreational towing 265 Driving Hints 267 Economical driving 267 Floor mats 268 Roadside Emergencies 270 Getting roadside assistance 270 Hazard warning flashers 272 Fuel cut off switch 272 Jump starting the vehicle 273 Customer Assistance 276 Reporting safety defects U S only 283 Reporting safety defects Canada only 283 Fuses 284 Changing a fuse 284 Fuse specification chart 285 6 Table of Contents ...

Page 8: ...ging the wiper blades 311 Air filter s 312 Adjusting the headlamps 314 Changing a bulb 315 Vehicle Care 320 Cleaning products 320 Cleaning the exterior 320 Waxing 322 Repairing minor paint damage 322 Cleaning the engine 322 Cleaning the windows and wiper blades 323 Cleaning the interior 324 Cleaning the instrument panel and instrument cluster lens 324 Cleaning leather seats 325 Cleaning the alloy ...

Page 9: ...and capacities 362 Part numbers 366 Vehicle identification number 367 Vehicle certification label 368 Transmission code designation 368 Accessories 369 Accessories 369 Extended Service Plan 371 Audio System 374 MyFord system 376 Satellite radio information 387 Auxiliary input jack 390 USB port 391 SYNC 392 Pairing your phone for the first time 397 911 Assist 412 Vehicle Health Report 415 8 Table o...

Page 10: ...is publication was correct at the time of going to print In the interest of continuous development we reserve the right to change specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without our written permission Errors and omission...

Page 11: ...llustrations in this manual may show features as used in different models so may appear different to you on your vehicle Note Always use and operate your vehicle in line with all applicable laws and regulations Note Pass on this manual when selling your vehicle It is an integral part of the vehicle This manual may qualify the location of a component as left hand side or right hand side The side is...

Page 12: ...in air filter Check fuel cap Child Safety Door Lock and Unlock Child seat lower anchor Child seat tether anchor Cruise control Do not open when hot Engine air filter Engine coolant Engine coolant temperature Engine oil Explosive gas Fan warning Fasten safety belt Front airbag Front fog lamps Fuel pump reset Fuse compartment Hazard warning flasher Heated rear window Interior luggage compartment rel...

Page 13: ... In order to properly diagnose and service your vehicle Ford Motor Company Ford of Canada and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle Additionally when your vehicle is in for service or repair Ford Motor Company Ford of Canada and service and repair fac...

Page 14: ...l crash situation occurs no data is recorded by the EDR under normal driving conditions and no personal data or information e g name gender age and crash location is recorded see limitations regarding 911 Assist and Traffic Directions and Information privacy below However parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired duri...

Page 15: ...d U S only the service uses GPS technology and advanced vehicle sensors to collect the vehicle s current location travel direction and speed vehicle travel information only to help provide you with the directions traffic reports or business searches that you request If you do not want Ford or its vendors to receive this information do not activate the service For more information see Traffic Direc...

Page 16: ...hicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this owner s manual Genuine Ford and Motorcraft parts meet or exceed these specifications Collision Repairs We hope that you never experience a collision but accidents do happen Genuine Ford replacement collision parts meet our stringent requirements ...

Page 17: ... own or others safety when using such equipment Mobile communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile communication equipment includes but is not limited to cellular phones pagers portable email devices text messaging devi...

Page 18: ... complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This owner s manual is written primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for Export See this owner s manual for all other required informa...

Page 19: ... installed in your vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the internet at http www nhtsa dot gov In Canada check with your local St John Ambulance office for referral to a CPST or for further information contact your provincial ministry of transportation or locate your local St John Ambulance office by searching for St John Ambul...

Page 20: ...5 kg if recommended by child restraint manufacturer Use a vehicle safety belt having the lap belt snug and low across the hips shoulder belt centered across the shoulder and chest and seat back upright You are required by law to properly use safety seats for infants and toddlers in the United States and Canada Many states and provinces require that small children use approved booster seats until t...

Page 21: ...n 12 and under should be properly restrained in the rear seat whenever possible WARNING Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain safety belt buckle assemblies or LATCH lower anchors rendering those features potentially unusable To avoid risk of injury occupants should only use seating positions where they are able t...

Page 22: ...does not require the use of a locking clip Perform the following steps when installing the child seat with combination lap and shoulder belts Note Although the child seat illustrated is a forward facing child seat the steps are the same for installing a rear facing child seat Note The lock off device on some child restraints may not accommodate the shoulder portion of the inflatable safety belt Fo...

Page 23: ...her behind the belt tongue Inflatable safety belt grasp the shoulder belt and lap belt together behind the belt tongue 3 While holding the shoulder and lap belt portions together route the tongue through the child seat according to the child seat manufacturer s instructions Be sure the belt webbing is not twisted 22 Child Safety 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 24: ...ge Make sure the tongue is latched securely by pulling on it Standard safety belt buckle Inflatable safety belt buckle 5 To put the retractor in the automatic locking mode do the following Standard safety belt grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out Child Safety 23 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 25: ... mode you should not be able to pull more belt out If the retractor is not locked repeat Steps 5 and 6 8 Remove remaining slack from the belt Force the seat down with extra weight for example by pressing down or kneeling on the child restraint while pulling up on the shoulder belt for standard safety belt or pulling down on the lap belt for inflatable safety belt in order to force slack from the b...

Page 26: ...the belt path and attempt to move it side to side and forward and back There should be no more than 1 inch 2 5 centimeters of movement for proper installation Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed In Canada check with your local St John Ambulance office for referral to a Child Passenger Safety Tec...

Page 27: ...ere seat back and seat cushion meet called the seat bight and one top tether anchor located behind that seating position LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle This type of attachment method eliminates the need to use safety belts to attach the child seat however...

Page 28: ... not use LATCH lower anchors for the center seating position unless the child seat manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle The lower anchors at the center of the second row rear seat are spaced 20 5 inches 520 millimeters apart The standardized spacing for LATCH lower anchors is 11 inches 280 millimeters center to center A ...

Page 29: ...ild seat Using Tether Straps Many forward facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor Tether straps are available as an accessory for many older safety seats Contact the manufacturer of your child seat for information about ordering a tether strap or to obtain a longer tether stra...

Page 30: ...nder the head restraint and between the head restraint posts If needed remove the head restraint to improve the fit of the child safety seat or tether strap Second row center seat positions Route the child safety seat tether strap over the top of the head restraint If needed remove the head restraint to improve the fit of the child safety seat or tether strap See Rear Seats in this chapter for hea...

Page 31: ...ed rear seating position Second row bucket 40 40 Second row bench 60 40 Third row seat Note The cargo tie downs at the rear edge of the floor are not tether anchors 30 Child Safety 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 32: ...sh 4 Tighten the child safety seat tether strap according to the manufacturer s instructions If the safety seat is not anchored properly the risk of a child being injured in a crash greatly increases If your child restraint system is equipped with a tether strap and the child restraint manufacturer recommends its use Ford also recommends its use Child Safety 31 2015 Flex 471 Owners Guide gf 1st Pr...

Page 33: ...ward to 100 pounds 45 kilograms if recommended by your child restraint manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight 8 a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilograms Booster seats should be used until you can answer YES to ALL of these questions when the child is seated without a booster seat Can the ...

Page 34: ...ears above the top of the seat In this case move the backless booster to another seating position with a higher seatback or head restraint and lap and shoulder belts or consider using a high back booster seat High back booster seats If with a backless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Child S...

Page 35: ...lose to the neck and a shoulder belt that could slip off the shoulder The drawings also show how the lap belt should be low and snug across the child s hips If the booster seat slides on the vehicle seat upon which it is being used placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster ...

Page 36: ...restraint manufacturer s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer A safety seat that is improperly installed or utilized is inappropriate for your child s height age or weight or does not properly fit the child may increase the risk of serious injury or death WARNING Never let a passenger hol...

Page 37: ...icated be low by X LATCH lower anchors and top tether anchor LATCH lower anchors only Safety belt and top tether anchor Safety belt and LATCH lower anchors and top tether anchor Safety belt only Rear facing child seat Up to 65 lb 29 5 kg X X Rear facing child seat Over 65 lb 29 5 kg X Forward facing child seat Up to 65 lb 29 5 kg X X X Forward facing child seat Over 65 lb 29 5 kg X X Note The chil...

Page 38: ...turn to the lock position key horizontal to engage the childproof locks Insert the key and turn to the unlock position key vertical to disengage the childproof locks When these locks are set the rear doors cannot be opened from the inside The rear doors can be opened from the outside when the childproof door locks are set but the doors are unlocked Child Safety 37 2015 Flex 471 Owners Guide gf 1st...

Page 39: ... does not have seats and safety belts Riding in a cargo area inside or outside of the vehicle is extremely dangerous In a crash people riding in these areas are more likely to be seriously injured or killed Make sure everyone in your vehicle is in a seat and using a safety belt correctly Failure to follow this warning could result in serious personal injury or death WARNING In a rollover crash an ...

Page 40: ...er and rear inflatable safety belt Height adjuster at the front outboard seating positions Safety belt pretensioner at the front outboard seating positions Belt tension sensor at the front outboard passenger seating position Safety belt warning light and chime See Safety Belt Warning Light and Indicator Chime later in this chapter Crash sensors and monitoring system with readiness indicator See Cr...

Page 41: ...kle 2 To unfasten press the release button and remove the tongue from the buckle Using Safety Belts During Pregnancy WARNING Always ride and drive with your seatback upright and the safety belt properly fastened The lap portion of the safety belt should fit snug and be positioned low across the hips The shoulder portion of the safety belt should be positioned across the chest Pregnant women should...

Page 42: ... an authorized dealer Failure to replace the belt and retractor assembly could increase the risk of injury in crashes All safety restraints in the vehicle are combination lap and shoulder belts The driver safety belt has the first locking mode The front outboard passenger and rear seat safety belts have both types of locking modes described as follows Vehicle Sensitive Mode This is the normal retr...

Page 43: ...he belt and pull downward until the entire belt is pulled out 3 Allow the belt to retract As the belt retracts you will hear a clicking sound This indicates the safety belt is now in the automatic locking mode Rear outboard inflatable safety belts second row only if equipped 1 Buckle the combination lap and shoulder belt 2 Grasp the lap portion of the belt and pull upward until the entire belt is ...

Page 44: ... only if the safety belt is too short for you when fully extended SAFETY BELT HEIGHT ADJUSTMENT WARNING Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash Adjust the height of the shoulder belt so the belt rests acr...

Page 45: ...me remain off SAFETY BELT MINDER This feature supplements the safety belt warning function by providing additional reminders that intermittently sound a tone and illuminate the safety belt warning light when you are in the driver seat or you have a front seat passenger and a safety belt is unbuckled The system uses information from the front passenger sensing system to determine if a front seat pa...

Page 46: ... light illuminates and a warning tone sounds for 6 seconds every 25 seconds repeating for about 5 minutes or until you and the front seat passenger buckle your safety belts Deactivating and Activating the Belt Minder Feature WARNING While the design allows you to deactivate your Belt Minder this system is designed to improve your chances of being safely belted and surviving an accident We recommen...

Page 47: ... light turning off buckle then unbuckle the safety belt This will switch the feature off for that seating position if it is currently on This will switch the feature on for that seating position if it is currently off REAR INFLATABLE SAFETY BELT IF EQUIPPED WARNING Do not attempt to service repair or modify the rear inflatable safety belt as you could be seriously injured or killed Note The rear i...

Page 48: ...ction again The rear inflatable safety belt system must be replaced by an authorized dealer The rear inflatable safety belts will function like standard restraints in everyday usage During a crash of sufficient force the inflatable belt will inflate from inside the webbing The fully inflated belt s increased diameter more effectively holds the occupant in the appropriate seating position and sprea...

Page 49: ...front safety belt buckle assemblies buckle support assemblies slide bar if equipped shoulder belt height adjusters if equipped shoulder belt guide on seatback if equipped rear inflatable safety belts if equipped child safety seat LATCH and tether anchors and attaching hardware should be inspected after a crash See the child restraint manufacturer s instructions for additional inspection and mainte...

Page 50: ...f and on indicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash sensor s safety belt pretensioners front safety belt usage sensors driver seat position sensor front passenger sensing system and indicator lights How Does the Personal Safety System Work The Persona...

Page 51: ...rm fractures or other injuries WARNING Airbags can kill or injure a child in a child seat Never place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat upon which the child seat is installed all the way back WARNING Do not attempt to service repair or modify the airbag supplemental restraint systems or its fuses as you...

Page 52: ...oying airbag may also cause abrasions or swelling Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag Because airbags must inflate rapidly and with considerable force there is the risk of death or serious injuries such as fractures facial and eye injuries or internal injuries particularly to occupants who are not properly restrained or are other...

Page 53: ...acing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat upon which the child seat is installed all the way back The driver and front passenger airbags will deploy during significant frontal and near frontal crashes The driver and passenger front airbag system consists of Driver and passenger airbag modules Front passenger sensing sy...

Page 54: ...ded on the floor Sitting improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased Children and Airbags WARNING Airbags can kill or injure a child in a child seat Never place a rear facing child seat in front of...

Page 55: ...er airbag status Failure to follow these instructions may interfere with the passenger seat sensing system WARNING Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system which could seriously increase the risk of injury or death This system works with sensors that are part of the front passenger seat and safety belt to detect the...

Page 56: ...em is designed to enable may inflate the front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger seat When the front passenger sensing system enables the front passenger frontal airbag may inflate the passenger airbag status indicator will illuminate the ON lamp and remain illuminated If a person of adult size is sitting in th...

Page 57: ...jury during a crash is greatly increased If you think that the state of the passenger airbag status indicator lamp is incorrect check for the following Objects lodged underneath the seat Objects between the seat cushion and the center console Objects hanging off the seatback Objects stowed in the seatback map pocket Objects placed on the occupant s lap Cargo interference with the seat Other passen...

Page 58: ...mpt to repair or service the system Take your vehicle immediately to an authorized dealer If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this owner s manual SIDE AIRBAGS WARNING Do not place objects or mount equipment on or near the a...

Page 59: ...ce the protection provided occupants in side impact crashes The system consists of the following A tag on the seatback indicating that side airbags are found on your vehicle Side airbags located inside the seatback of the driver and front passenger seats Front passenger sensing system Crash sensors and monitoring system with readiness indicator See Crash Sensors and Airbag Indicator later in this ...

Page 60: ...dealer as soon as possible WARNING All occupants of your vehicle including the driver should always wear their safety belts even when an airbag supplemental restraint system and curtain airbag is provided Failure to properly wear your safety belt could seriously increase the risk of injury or death WARNING To reduce risk of injury do not obstruct or place objects in the deployment path of the curt...

Page 61: ...xible headliner which opens above the side doors to allow air curtain deployment Crash sensors and monitoring system with readiness indicator See Crash Sensors and Airbag Indicator in this chapter Children 12 years old and under should always be properly restrained in the rear seats The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat becau...

Page 62: ...the instrument cluster or by a backup tone if the warning light is not working See the Instrument Cluster chapter Routine maintenance of the airbag is not required A difficulty with the system is indicated by one or more of the following The readiness light will either flash or stay lit The readiness light will not illuminate immediately after the ignition is turned on A series of five beeps will ...

Page 63: ...rear inflatable safety belts is to activate in frontal near frontal and side crashes and in rollovers The design of the side airbags is to inflate in certain side impact crashes Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events The S...

Page 64: ...her short distance radio transmissions for example amateur radios medical equipment wireless headphones remote controls and alarm systems If the frequencies are jammed you will not be able to use your remote control You can lock and unlock the doors with the key Note Make sure your vehicle is locked before leaving it unattended Note If you are in range the remote control will operate if you press ...

Page 65: ...keys operate the power locks and the remote start system The key must be in your vehicle to activate the push button start system The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door Slide the release on the back of the transmitter to release the key blade and then pull the blade out Note Your vehicle s back up keys came with a securi...

Page 66: ...the transmitter if it does not come off with the battery cover 3 Remove the old battery 3 4 Insert the new battery Refer to the instructions inside the integrated keyhead transmitter for the correct orientation of the battery Press the battery down to ensure that the battery is fully seated in the battery housing cavity 5 Reinstall the rubber gasket 6 Snap the battery cover back onto the key Intel...

Page 67: ...ion 2 Move the memory features to the desired positions using the associated controls 3 Press and hold button 1 for five seconds A tone will sound after two seconds Continue to hold until you hear a second tone 4 Within three seconds press the lock button on the remote control Repeat this procedure for another memory button and remote control if you desire Deactivating memory from the remote contr...

Page 68: ...rt your vehicle from outside your vehicle The transmitter has an extended operating range Vehicles with automatic climate control can be configured to operate when the vehicle is remote started See the Climate Control chapter for more information A manual climate control system will run at the setting it was set to when your vehicle was last turned off Many states and provinces have restrictions f...

Page 69: ...transmitter you must switch the ignition on before driving your vehicle If you remote start your vehicle with an intelligent access transmitter you must have a programmed intelligent access key inside your vehicle and press the START STOP button on the instrument panel once while applying the brake pedal before driving your vehicle The power windows will not work during the remote start and the ra...

Page 70: ...Vehicle Off After Remote Starting Press the button once The parking lamps will turn off You may have to be closer to your vehicle than when starting due to ground reflection and the added noise of the running vehicle You can disable or enable the remote start system through the information display See the Information Display chapter REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replaceme...

Page 71: ...figurable Settings The following settings cannot be changed by an admin key user Belt Minder You cannot disable this feature The audio system will mute when the front seat occupants safety belts are not fastened Early low fuel warning The low fuel warning is activated earlier giving the MyKey user more time to refuel Driver assist features if equipped on your vehicle are forced on parking aid blin...

Page 72: ...nition on 3 Access the main menu on the information display controls and select Settings then MyKey by pressing OK or the button 4 Press OK or the button to select Create MyKey 5 When prompted hold the OK button until you see a message informing you to label this key as a MyKey The key will be restricted at the next start MyKey is successfully created Make sure you label it so you can distinguish ...

Page 73: ...rogrammed MyKeys by using the information display MYKEY DISTANCE Tracks the distance when drivers use a MyKey The only way to delete the accumulated distance is by using an admin key to clear your MyKey If the distance does not accumulate as expected then the intended user is not using the MyKey or an admin key user recently cleared and then recreated a MyKey NUMBER OF MYKEY S Indicates the number...

Page 74: ...d to start the vehicle does not have admin privileges No MyKeys are created See Creating a MyKey I cannot clear the MyKeys The key or fob used to start the vehicle does not have admin privileges No MyKeys are created Refer to Creating a MyKey I lost the only admin key Purchase a new key from your authorized dealer I lost a key Program a spare key See SecuriLock in the Security No MyKey functions w...

Page 75: ...hree seconds to unlock all doors The turn signals will flash Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two stage unlocking Disabling two stage unlocking allows all vehicle doors to unlock with one press of the button The turn signals will flash twice to indicate a change to the unlocking mode The unlocking mode applies to the remote...

Page 76: ... meter of your vehicle At the Front Doors Pull a front exterior door handle to unlock and open the door The unlock sensor is on the back of the handle Make sure not to touch the lock sensor area on the front of the handle Press and hold the lock sensor area for about a second to lock your vehicle To avoid unlocking the door inadvertently make sure to only touch the lock sensor and not other areas ...

Page 77: ...r compartment or rear cargo area When you lock your vehicle using the driver or passenger power door lock control with the door open transmission in P and ignition off after you close the door your vehicle will search for an intelligent access key in the passenger compartment If your vehicle finds a key all of the doors will immediately unlock and the horn will sound indicating that a key is insid...

Page 78: ...l the doors are closed and your vehicle has been in motion at a speed greater than 12 mph 20 km h your vehicle has then come to a stop and the ignition is switched off or to accessory and the driver door is opened within 10 minutes of the ignition being switched off or to accessory Note The doors will not autounlock if you electronically lock the vehicle after you switch the ignition off and befor...

Page 79: ...n all doors are closed and you switch the ignition off and remove the key from the ignition integrated keyhead transmitter only The lamps turn off if all the doors remain closed and 25 seconds elapse you insert the key in the ignition integrated keyhead transmitter only you press the START STOP button intelligent access key only Battery Saver If you leave the courtesy lamps dome lamps or headlamps...

Page 80: ...falling out If you must drive with the liftgate open keep the vents or windows open so outside air comes into your vehicle Failure to follow this warning could result in serious personal injury Note Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate Note Do not hang anything bike rack etc from the spoiler glass or liftgate This could d...

Page 81: ...disable the power liftgate using the information display The remote control and instrument panel button will still operate the liftgate regardless of the setting Opening and Closing the Power Liftgate Note You can reverse the liftgate movement direction with a second press of the instrument panel button or the button on the liftgate or a second double press of the transmitter button The liftgate w...

Page 82: ...rea control Press and release the button located in the rear cargo area WARNING Keep clear of the liftgate when activating the rear switch Obstacle Detection When closing The liftgate will reverse to full open when it detects an obstacle A chime will sound three times as the liftgate begins to reopen Remove the obstacle to close the liftgate Note Entering your vehicle while the liftgate is closing...

Page 83: ...ted near the driver window is invisible until touched and then it lights up so you can see and touch the appropriate buttons Note If you enter your entry code too fast on the keypad the unlock function may not work Enter your entry code again more slowly You can use the keypad to lock or unlock the doors recall memory features enable or disable the autolock and autounlock arm and disarm the anti t...

Page 84: ... 5 The doors will lock and then unlock to confirm that programming is complete You may also program a personal entry code through the MyFord Touch system Refer to the MyFord Touch chapter Tips Do not set a code that uses five of the same number Do not use five numbers in sequential order The factory set code will work even if you have set your own personal code Erasing a Personal Code 1 Enter the ...

Page 85: ...and Unlocking earlier in this chapter To unlock all doors Enter the factory set code or your personal code then press 3 4 within five seconds To lock all doors Press and hold 7 8 and 9 0 at the same time with the driver door closed You do not need to enter the keypad code first Displaying the Factory Set Code with Integrated Keyhead Transmitters Note You will need to have two programmed Integrated...

Page 86: ...coded key programmed to your vehicle Using the wrong key may prevent your vehicle from starting A message may appear in the information display If you are unable to start your vehicle with a correctly coded key a malfunction has occurred A message may appear in the information display Automatic Arming Your vehicle arms immediately after you switch the ignition off Automatic Disarming Your vehicle ...

Page 87: ...transmitters or standard SecuriLock keys You must have two previously programmed coded keys and the new unprogrammed key readily accessible See your authorized dealer to have the spare key programmed if two previously programmed coded keys are not available Read and understand the entire procedure before you begin 1 Insert the first previously programmed coded key into the ignition 2 Turn the igni...

Page 88: ...e your vehicle and all access keys to your authorized dealer to be erased and reprogrammed if you would like to replace a previously programmed access key with a new access key or if you already have four access keys programmed to your vehicle You must have two previously programmed intelligent access keys inside your vehicle and the new unprogrammed intelligent access keys readily accessible See ...

Page 89: ...ntelligent access key was programmed 7 Remove the intelligent access key from the center console pocket and press the unlock button on the newly programmed intelligent access key to exit programming mode 8 Verify that the remote entry functions operate press lock then unlock making sure you end in unlock and that your vehicle starts with new intelligent access key ANTI THEFT ALARM IF EQUIPPED The ...

Page 90: ...rs with the keyless entry pad Enter the vehicle using intelligent access if equipped Turn the ignition on with a valid key if equipped with an integrated keyhead transmitter only Press the panic button on the remote control The alarm system will still be armed but this shuts off the horn and turn lamps when the alarm is sounding Note If the driver door is unlocked with a key a tone will sound when...

Page 91: ...e Make sure that you are sitting in the correct position See Sitting in the Correct Position in the Seats chapter 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 3 Lock the steering column 90 Steering Wheel 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 92: ...it your vehicle The column will return to the previous setting when you switch on the ignition You can enable or disable this feature in the information display See General Information in the Information Displays chapter Memory Feature You can save and recall the steering column position with the memory function Refer to the Seats chapter Pressing the adjustment control during memory recall cancel...

Page 93: ...ds 5 Repeat for each direction if necessary You have reset the end of travel position AUDIO CONTROL SEEK Press to select the next or previous stored preset or track Press and hold to select the next or previous frequency or seek through a track MEDIA Press repeatedly to scroll through available audio modes MUTE Press to silence the radio VOL Volume Press to increase or decrease the volume VOICE CO...

Page 94: ...CRUISE CONTROL Type 1 Type 2 See the Cruise Control chapter for information on this feature SET RES CNCL ON OFF GAP Steering Wheel 93 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 95: ... the center control on the faceplate See MyFord system in the Audio Systems chapter MyFord Touch Use this control to adjust the right side of the cluster display Navigate through the screen and press OK to select See the MyFord Touch chapter HEATED STEERING WHEEL IF EQUIPPED See the MyFord Touch chapter 94 Steering Wheel 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 96: ...n the left side of the steering column Press and hold the appropriate control to move the pedals A Farther B Closer The pedal positions are saved and recalled with the memory feature if equipped Refer to the Seats chapter The pedals should only be adjusted when the vehicle is parked A B Pedals 95 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 97: ...interval between wipes will decrease when intermittent wipe is selected RAIN SENSING WIPERS IF EQUIPPED Note Wet road conditions may result in inconsistent or unexpected wiping or smearing Lower the sensitivity switch to normal or high speed wiping or turn the wipers off to reduce smearing Note Turn off the wipers before entering a car wash Use the rotary control to adjust the sensitivity to one o...

Page 98: ...ipe three times with washer fluid A long press and hold will activate the wipers and washer fluid for up to 10 seconds A wipe will occur a few seconds after washing to clear any remaining washer fluid You can switch this feature on and off in the information display REAR WINDOW WIPER AND WASHERS Rotate the control to select 2 Intermittent operation shortest pause between wipes 1 Intermittent opera...

Page 99: ...eams Push the lever toward the instrument panel to activate Push the lever toward the instrument panel again or pull the lever towards you to deactivate Headlamp Flasher Pull toward you slightly to activate and release to deactivate A A B C 98 Lighting 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 100: ...ition off Use the information display controls to adjust the period of time that the headlamps remain on Note If your vehicle is equipped with autolamps it will have the windshield wiper activated headlamps The windshield wiper activated headlamps turn on within 10 seconds when you switch the windshield wipers on and the lighting control switch is in the autolamps position They will turn off appro...

Page 101: ...within 10 seconds 1 Turn the ignition off 2 Turn the lighting control to the autolamp position 3 Turn the lighting control to the off position 4 Turn the ignition on 5 Turn the ignition off 6 Turn the lighting control to the autolamp position The headlamps and parking lamps will turn on 7 Turn the lighting control to the off position when the desired delay time has been reached The headlamps and p...

Page 102: ...ps or street lighting the system will turn off the high beams low beams remain on before they distract other drivers Note If it appears that automatic control of the high beams is not functioning properly check the windshield in front of the camera for blockage A clear view of the road is required for proper system operation Any windshield damage in the area of the camera field of view should be r...

Page 103: ...of the vehicle Vehicle speed is greater than 32 mph 52 km h Severe weather is not detected The high beams will switch off if An approaching vehicle s headlights or a preceding vehicle s tail lamps are detected The vehicle speed falls below 27 mph 44 km h The ambient light level is high enough that high beams are not needed Severe rain snow or fog is detected The camera is blocked Activating the sy...

Page 104: ...hen the lighting control is pulled toward you and in the headlamps parking lamps or autolamps positions The fog lamps will not operate when the high beams are active DIRECTION INDICATORS To operate the left hand side direction indicator push the lever down until it stops To operate the right hand side direction indicator push the lever up until it stops Note Tap the lever up or down to make the di...

Page 105: ...urtesy lamps come on the remote entry controls are pressed and the ignition is off Rear dome reading lamps Your vehicle may have reading lamps within the rear dome lamp s Press the switches on either side of the dome lamp to turn the lamps on Rear map lamps Your vehicle may have second row lamps located within the grab handles Press the detent on the lens to turn the lamps on 104 Lighting 2015 Fle...

Page 106: ...ters One Touch Up or Down Front Windows This feature automatically opens or closes the window Press or lift the switch completely and release The window will fully open or close Press or lift it again to stop the window Bounce Back The window will stop automatically while closing and reverse some distance if there is an obstacle in the way Overriding the Bounce Back Feature WARNING When you overri...

Page 107: ...cle is in motion A Left mirror B Off C Right mirror To adjust your mirrors 1 Select the mirror you want to adjust 2 Move the control in the direction you want to tilt the mirror 3 Return the control to the center position to lock mirrors in place Foldaway Exterior Mirrors Push the mirror toward the door window glass Make sure that you fully engage the mirror in its support when returning it to its...

Page 108: ...work properly even after you reposition them You need to reset them if The mirrors vibrate when you drive The mirrors feel loose The mirrors do not stay in the folded or unfolded position One of the mirrors is not in its normal driving position To reset the power fold feature use the power folding mirror control to fold and unfold the mirrors You may hear a loud noise as you reset the power foldin...

Page 109: ...lane is at a safe distance signal that you are going to change lanes Glance over your shoulder to verify traffic is clear and carefully change lanes The image of the approaching vehicle is small and near the inboard edge of the main mirror when it is at a distance The image becomes larger and begins to move outboard across the main mirror as the vehicle approaches A The image will transition from ...

Page 110: ...s also have a second pivot point This lets you move the mirror head up or down and from side to side Auto Dimming Mirror Note Do not block the sensors on the front and back of the mirror Mirror performance may be affected A rear center passenger or raised rear center head restraint may also block light from reaching the sensor The mirror will dim automatically to reduce glare when bright lights ar...

Page 111: ... seriously hurt themselves WARNING When closing the moonroof you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the moonroof opening You can manually open or close the sliding shade when the moonroof is closed Pull the shade toward the front of the vehicle to close it The moonroof controls are on the overhead console The moonroof has ...

Page 112: ...hile closing Pull and hold the SLIDE control within two seconds of a bounce back event to override the function The closing force begins to increase each of the next three times the moonroof is closed with bounce back active Venting the Moonroof Press and release the TILT control to vent the moonroof Pull and hold the TILT control to close the moonroof Windows and Mirrors 111 2015 Flex 471 Owners ...

Page 113: ...k The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located The needle should move toward F when you refuel your vehicle If the needle points to E after adding fuel this indicates your vehicle needs service soon After refueling some variability in needle position is normal It may take a short time for the needle to reach F after leaving the ...

Page 114: ...e is at 1 16th Driving type fuel economy conditions Fuel gauge position Distance to empty Highway driving 1 16th 35 miles to 80 miles 56 km to 129 km Severe duty driving trailer towing extended idle 1 16th 35 miles 56km Type 2 Cluster shown in standard measure metric clusters similar A Left Information Display See Information displays for more information B Speedometer C Right Information Display ...

Page 115: ...tem is in On white light Illuminates when the adaptive cruise control system is turned on Turns off when the speed control system is turned off Engaged green light Illuminates when the adaptive cruise control system is engaged Turns off when the speed control system is disengaged Stability Control System Displays when the AdvanceTrac Traction control is active If the light remains on have the syst...

Page 116: ... a brake system malfunction Have the system checked immediately by your authorized dealer WARNING Driving a vehicle with the brake system warning light on is dangerous A significant decrease in braking performance may occur It will take you longer to stop the vehicle Have the vehicle checked by your authorized dealer as soon as possible Driving extended distances with the parking brake engaged can...

Page 117: ...urned on Heads up display if equipped A red beam of lights will illuminate on the windshield in certain instances when using adaptive cruise control and or the collision warning system It will also illuminate momentarily when you start your vehicle to make sure the display works High beams Illuminates when the high beam headlamps are on Low fuel RTT Illuminates when the fuel level in the fuel tank...

Page 118: ...t an authorized dealer as soon as possible Low washer fluid RTT Illuminates when the windshield washer fluid is low Park lamps Illuminates when the park lamps are on Powertrain malfunction reduced power RTT Illuminates when a powertrain or an AWD fault has been detected Contact your authorized dealer as soon as possible Safety belt Reminds you to fasten your safety belt A Belt Minder chime will al...

Page 119: ...s blinking engine misfire is occurring which could damage your catalytic converter Drive in a moderate fashion avoid heavy acceleration and deceleration and have your vehicle serviced immediately by an authorized dealer WARNING Under engine misfire conditions excessive exhaust temperatures could damage the catalytic converter the fuel system interior floor coverings or other vehicle components pos...

Page 120: ...hicle with the intelligent access key after the last door is closed and your keyless vehicle is in RUN indicating your vehicle is still on Headlamps On Warning Chime Sounds when the headlamps or parking lamps are on the ignition is off the key is not in the ignition and the driver s door is opened Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle ...

Page 121: ...olled using the information display controls on the steering wheel Corresponding information is displayed in the information display Information Display Controls Type 1 Press the up and down arrow buttons to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Press the left arrow button to exit a menu Press the OK button to choose and confirm a s...

Page 122: ...eeds the normal range stop the vehicle as soon as safely possible switch off the engine and let the engine cool Settings Driver Assist Traction Control check enabled default uncheck disabled Blind Spot check enabled default uncheck disabled Collision Warning Sensitivity High Normal or Low Chimes not selectable if using a MyKey Warning not selectable if using a MyKey Cross Traffic check enabled def...

Page 123: ... Calculation Normal or Towing Easy Entry Exit check enabled uncheck disabled Locks Autolock Autounlock Remote Unlock All Doors or Driver First Oil life Reset Set XXX Power Liftgate Switch Enabled or Disabled Remote Start Climate Control Auto or Last Settings Seats and Wheel or Seats Auto or Off Duration 5 10 or 15 minutes System Windows Remote Open Wipers Courtesy Wipe Rain Sensing 122 Information...

Page 124: ...ulated distance for the lifetime of the vehicle This value cannot be reset Trip Odometer Registers the distance of individual journeys Trip Timer Registers the total time of a trip Fuel Used Shows the amount of fuel used for a given trip Distance to E Indicates the approximate distance the vehicle will travel on the fuel remaining in the tank Changes in driving pattern may cause the value to vary ...

Page 125: ...the following categories Display Mode Trip 1 2 Fuel Economy Driver Assist Settings Scroll up down to highlight one of the categories then press the right arrow key or OK to enter into that category Press the left arrow key as needed to exit back to the main menu Display Mode Use the up down arrow buttons to choose between the following display options Display mode Display mode Option 1 Option 2 Op...

Page 126: ...e fuel level becomes low the level indicator will change to amber When the fuel level becomes critically low the level indicator will change to red Note When a MyKey is in use low fuel warnings will display earlier The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located Bar Round tachometer Indicates the engine speed in revolutions per minute Driving with your t...

Page 127: ...en the vehicle is restarted Fuel Economy Use the left right arrow buttons to choose the desired fuel economy display Fuel Economy Fuel Economy Inst Fuel Economy XX Min Fuel History Instantaneous fuel usage X Fuel usage over a 30 minute time span X Average fuel economy Always Present XXX mi km to empty Always Present Total odometer lower left corner Press and hold OK to reset the currently displaye...

Page 128: ...enabled default uncheck disabled Collision Warning Sensitivity High Normal Low Cross Traffic check enabled default uncheck disabled Cruise Control Adaptive or Normal Front Park Aid check enabled default uncheck disabled Rear Park Aid check enabled default uncheck disabled Trailer Sway check enabled default uncheck disabled Information Displays 127 2015 Flex 471 Owners Guide gf 1st Printing October...

Page 129: ...isable Remote Start Climate Control using this feature allows you to select different climate control modes when the vehicle is started using the remote start feature Auto Last Settings Front Seats Auto Off Duration 5 10 15 minutes System check enabled default uncheck disabled Windows Remote Open or Remote Close Wipers Courtesy Wipe check enabled default uncheck disabled Rain Sensing On Off 128 In...

Page 130: ... or off Volume Limiter On Off Do Not Disturb Always On User Selectable MyKey Report On Off Clear MyKeys Hold OK to Clear All MyKeys Some MyKey items will only appear if a MyKey is set Settings cont d Display Distance Miles GAL l 100km or km l Gauge Display Fuel Gauge Fuel Tach Language Select your applicable language Temperature Fahrenheit F Celsius C Information Displays 129 2015 Flex 471 Owners ...

Page 131: ...function Displayed when a radar malfunction is preventing the ACC from engaging Adaptive Cruise Not Available Displayed when conditions exist such that the adaptive cruise cannot function properly Adaptive Cruise Not Available Sensor Blocked Displayed when the radar is blocked because of poor radar visibility due to bad weather or ice mud water in front of radar Driver can typically clean the sens...

Page 132: ...lays when the engine is getting ready to shut off You can press OK on the left steering wheel button to override the shut down AWD Messages Action Description AWD Off Displayed when the AWD system has been automatically disabled to protect itself This is caused by operating the vehicle with the compact spare tire installed or if the system is overheating The AWD system will resume normal function ...

Page 133: ...al loads will allow faster battery state of charge recovery Transport Mode Contact Dealer Contact your authorized dealer as soon as possible Factory Mode Contact Dealer Contact your authorized dealer as soon as possible BLIS Messages Action Description Blindspot Not Available Sensor Blocked See Manual Displayed when the blind spot information system cross traffic alert system sensors are blocked D...

Page 134: ... Displayed when the parking brake is set the engine is running and the vehicle is driven more than 3 mph 5 km h If the warning stays on after the parking brake is released contact your authorized dealer as soon as possible Collision Warning System Messages Action Description Collision Warning Not Available Displayed when there is a system malfunction with the collision warning system The system wi...

Page 135: ...ayed when the fuel fill inlet may not be properly closed Fuel Level LOW Displayed as an early reminder of a low fuel condition Keys and Intelligent Access Messages Action Description No Key Detected Displayed if the intelligent access key is not detected by the system in the following three scenarios When the start stop button is pressed in an attempt to either start the engine or cycle through th...

Page 136: ...is a problem with your vehicle s starting system See your authorized dealer for service Maintenance Messages Action Description LOW Engine Oil Pressure Stop the vehicle as soon as safely possible turn off the engine Check the oil level If the warning stays on or continues to come on with your engine running contact your authorized dealer as soon as possible Change Engine Oil Soon Displayed when th...

Page 137: ...ar Vehicle Top Speed Displayed when a MyKey is in use and the MyKey speed limit is on and the vehicle speed is near the selected top speed Check Speed Drive Safely Displayed when a MyKey is in use and the optional setting is on and the vehicle exceeds a preselected speed Buckle Up to Unmute Audio Displayed when a MyKey is in use and Belt Minder is activated Could Not Program Integrated Key Display...

Page 138: ...er is in any position other than P Park Tire Messages Action Description LOW Tire Pressure Displays when one or more tires on your vehicle have low tire pressure Tire Pressure Monitor Fault Displays when the tire pressure monitoring system is malfunctioning If the warning stays on or continues to come on contact your authorized dealer Tire Pressure Sensor Fault Displayed when a tire pressure senso...

Page 139: ... switch between outside air and recirculated air When recirculated air is selected the air currently in the passenger compartment recirculates This may reduce the time needed to cool the interior when used with A C and may also reduce unwanted odors from entering your vehicle Note Recirculated air may turn off automatically or be prevented from turning on in all airflow modes except MAX A C to red...

Page 140: ...front controls to the rear controls J Rear climate control system power Press the button to turn the rear climate system on and off K Front fan speed control Controls the volume of air circulated in your vehicle Adjust to select the desired fan speed L Heated rear window Turns the heated rear window on and off See Heated windows and mirrors later in this chapter for more information M Defrost Pres...

Page 141: ...e the current temperature To access the setting again touch the MyTemp indicator again B Power Fan speed control Press the button to turn the system on and off Switching off the climate control system prevents outside air from entering the vehicle Turn to increase or decrease the volume of air circulated in the vehicle C DUAL Press the button to allow the passenger to set their temperature indepen...

Page 142: ...rformance and efficiency G AUTO Press the button to turn on automatic operation Select the desired temperature using the temperature control The system adjusts fan speed air distribution air conditioning operation and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature You can also use the AUTO button to turn off dual zone operation by p...

Page 143: ...UTO Press the button to turn on automatic operation Select the desired temperature using the temperature control The system adjusts fan speed air distribution air conditioning operation and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature You can also use the AUTO button to turn off dual zone operation by pressing and holding the butt...

Page 144: ...t their temperature independent of the driver temperature I Fan speed control Press or to increase or decrease the volume of air circulated in the vehicle J Driver temperature control Press or to increase or decrease the air temperature for the driver side of the vehicle This control also adjusts the passenger side temperature when not in dual zone mode REAR PASSENGER CLIMATE CONTROL A Fan Speed T...

Page 145: ...this may interfere with the airflow to the rear seats Note Remove any snow ice or leaves from the air intake area at the base of the windshield Note To improve the time to reach comfort in hot weather drive with the windows slightly open for 2 3 minutes after start up or until your vehicle airs out Manual Climate Control Note To reduce fogging of the windshield during humid weather adjust the air ...

Page 146: ...nts using the air distribution buttons Recommended Settings for Heating Vehicles with manual climate control Vehicles with automatic climate control 1 Adjust the fan speed to the center setting Press the AUTO button 2 Adjust the temperature control to the midway point of the hot settings Adjust the temperature control to the desired setting Use 72 F 22 C as a starting point then adjust the setting...

Page 147: ...mate control Vehicles with automatic climate control 1 Select the instrument panel and footwell air vents positions through the air distribution control Press the defrost button 2 Press the A C button Adjust the temperature control to the desired setting Use 72 F 22 C as a starting point then adjust the setting as necessary 3 Adjust the temperature control to the desired setting Direct the instrum...

Page 148: ...r other petroleum based cleaning products Both mirrors are heated to remove ice mist and fog when the rear window defroster is activated CABIN AIR FILTER Note Make sure you have a cabin air filter installed at all times This prevents foreign objects from entering the system Running the system without a filter in place could result in degradation or damage to the system Your vehicle is equipped wit...

Page 149: ...splay controls See the Information Displays chapter Manual Climate Systems In hot weather the climate control system is set to MAX A C In moderate weather the system either heats or cools based on previous settings The rear defroster and heated mirrors are not automatically turned on In cold weather maximum heat is provided in floor defrost mode The rear defroster and heated mirrors are automatica...

Page 150: ... risk of injury in a crash or during heavy braking or when stopping suddenly When you use them properly the seat head restraint safety belt and airbags will provide optimum protection in the event of a crash We recommend that you follow these guidelines Do not recline the seat back more than 30 degrees from vertical Sit in an upright position with the base of your spine as far back as possible Adj...

Page 151: ... motion WARNING The adjustable head restraint is a safety device Whenever possible it should be installed and properly adjusted when the seat is occupied An improperly adjusted head restraint may provide reduced protection to an occupant during certain rear impacts WARNING Install the head restraint properly to minimize the risk of neck injury in the event of a crash Note Before adjusting any head...

Page 152: ...d hold the guide sleeve adjust and release button C and push down on the head restraint A Remove Pull up the head restraint until it reaches the highest adjustment position and then press and hold both the adjust and release button C and the unlock and remove button D then pull up on the head restraint Reinstall Align the steel stems into the guide sleeves and push the head restraint down until it...

Page 153: ...position Then press and hold the guide sleeve unlock and remove buttons and pull up on the head restraint Reinstall Align the steel stems into the guide sleeves and push the head restraint down until it locks Third row head restraints if equipped The head restraints consist of A Energy absorbing head restraint B Steel stems C Fold strap Fold Pull the fold strap C Pull the head restraint back up to...

Page 154: ...s the forward most tilt position pivot it forward again to release it to the rearward untilted position MANUAL SEATS Moving the Seats Backward and Forward WARNING Do not adjust the driver seat or seatback while the vehicle is moving This may result in sudden seat movement causing loss of control of your vehicle WARNING Rock the seat backward and forward after releasing the lever to make sure that ...

Page 155: ...eat may become dangerous in the event of a sudden stop or crash Lumbar Adjustment If Equipped POWER SEATS IF EQUIPPED WARNING Do not adjust the driver seat or seatback while the vehicle is moving This may result in sudden seat movement causing loss of control of your vehicle WARNING Before returning the seatback to its original position make sure that cargo or any objects are not trapped behind th...

Page 156: ...Power Lumbar If Equipped Seats 155 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 157: ...utton to recall a saved memory position You can recall a programmed memory position In any gearshift position if the ignition is not on Only in park P or neutral N if the ignition is on Recalling a memory position with the remote control The memory positions are also recalled when you press unlock on your remote control if the transmitter is programmed to a memory position or when you enter a vali...

Page 158: ... at low temperatures especially if used for long periods of time Do not place anything on the seat that insulates against heat such as a blanket or cushion because this may cause the seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious ...

Page 159: ... the seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat Allow the seat to dry tho...

Page 160: ...rheated seat may cause serious personal injury The heated seats will only function when the engine is running Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat Allow the seat to dry thoroughly To operate the heated seats Press the heated seat symbol to cycle through the various heat settings and off Warmer setti...

Page 161: ...ters under each front seat and access them from the second row foot well area Move the front seats all the way forward and to the full up positions to ease access To remove an air filter 1 Turn the vehicle off 2 Push up on the outside rigid edge of the filter and rotate counterclockwise once the tabs are released then remove the filter To install a filter 1 First position the filter in its housing...

Page 162: ...re personal injuries in the event of a crash Note For the bench seat only make sure the center safety belt is unbuckled before folding the seatback Lift the handle to adjust the seatback rearward or forward You can also fold the seatback forward until it is flat Moving the Seats Backward and Forward Six Passenger Vehicles Only Lift the control to adjust the seat forward or backward Seats 161 2015 ...

Page 163: ...Locks chapter Keep the key in the accessory or run position to prevent the feature from timing out Third Row Seats Accessing the Seat WARNING Before returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to make sure that it has fully latched An unlatched seat...

Page 164: ...eat back 1 Lift the handle located on the side of the seat The seatback will fold flat 2 Lift the handle all the way up until the seat releases from the floor Rotate the seat forward grabbing the bottom of the seatback as indicated to allow access to the third row seat Note The seatback must be folded flat in order to release the floor latches Make sure that there are no objects on the seat cushio...

Page 165: ...ot properly engaged to the floor striker If the seatback does not raise repeat steps 3 and 4 Third Row Seat Exit 1 Pull the strap located on the back of the second row seat This will fold the seat back forward Pull the strap a second time to tumble the seat forward allowing easy exit from the third row seat Note The seat back must be folded flat in order to release the floor latches Make sure that...

Page 166: ... the upright position Note The seatback will not raise if the rear latch hooks are not properly engaged to the floor striker If the seatback does not raise repeat steps 3 and 4 4 Make sure that the rear latch hooks are properly engaged with the floor striker Note Make sure that the seat and seatback are latched securely in position Keep floor area free of objects that would prevent proper seat eng...

Page 167: ...forward Release the strap once the seatback starts rotating forward 3 Release the cushion latches by pulling the short black strap while pulling on the strap located at the top of the seatback This will tumble the seat all the way into the floor tub Note Do not use the seat anchors as cargo tie downs Note Do not use the third row seatback as a load floor when the seat back is folded Sharp objects ...

Page 168: ...position push the seat over letting it fall onto the latches 2 To return the seatback to the upright position pull the red strap Then while holding the red strap pull the long strap located on the seatback to raise the seatback 3 Pull the head restraints up to their normal adjusted positions PowerFold Third row Seat If Equipped The third row seat features a power one touch operation that allows yo...

Page 169: ...FOLD button C the top portion of the button to fold down the seat back Press the TAILGATE button C the bottom portion of the button to put the seat into the tailgate position Note Pressing a different button while the power seat feature is already being performed may cause the first selected seat movement to be cancelled Allow the first seat movement to be completed before pressing a button for an...

Page 170: ...otated backwards During a sudden stop the safety belts are not functional in this position and the third row seat can rapidly tip back to the forward position all of which may result in serious injury Closing the Liftgate WARNING To avoid injury to third row occupants when closing the liftgate make sure that the head of any occupant is not in the path of the closing liftgate Seats 169 2015 Flex 47...

Page 171: ... in this section Note You can program a maximum of three devices To change or replace any of the three devices after it has been initially programmed you must first erase the current settings See Erasing the function button codes later in this section The universal garage door opener replaces the common hand held garage door opener with a three button transmitter that is integrated into the driver...

Page 172: ...ng 4 Press and hold the HomeLink button you programmed for five seconds then release You may need to do this twice to activate the door If your garage door does not operate watch the HomeLink indicator light If the indicator light stays on the programming is complete Press and release the programmed HomeLink button and then begin programming your garage door opener See below for Steps 5 7 If the i...

Page 173: ...ct HomeLink at www homelink com or 1 800 355 3515 Erasing the Function Button Codes Note You cannot erase individual buttons 1 Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly 2 When the indicator lights flash release the buttons The codes for all buttons are erased Reprogramming a single button To ...

Page 174: ...on the hand held transmitter and the button on the sun visor you want to program The indicator light on the sun visor will flash rapidly when the programming is successful Note the Genie transmitter will transmit for up to 30 seconds If HomeLink does not program within 30 seconds the Genie transmitter will need to be pressed again If the Genie transmitter LED displays green and red release the but...

Page 175: ...e Clearing a HomeLink device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash The LED will begin flashing in 10 to 20 seconds at which time both buttons should be released Programming has now been erased and the LED should blink slowly to indicate the device is in train mode when any one of the three HomeLi...

Page 176: ...0 watts or a fuse may blow Note Do not use the power point for operating a cigarette lighter element Note Improper use of the power point can cause damage not covered by your warranty Note Always keep the power point caps closed when not in use Run the engine for full capacity use of the power point To prevent the battery from being discharged Do not use the power point longer than necessary when ...

Page 177: ...int The 110 volt AC power point outlet is used for powering electrical devices that require up to 150 watts Exceeding the 150 watt limit will cause the power point to cut off the power temporarily to provide overload protection The power point is located on the back of the center console The power point is not designed for the following electric appliances they may not work properly Cathode ray tu...

Page 178: ...r an overheating condition The power point can provide power whenever the ignition is on and the indicator light is on The indicator light is located in the top left corner of the power point When the indicator light is on power point is ready to supply power off power point power supply is off ignition is not on blinking power point is in fault mode Auxiliary Power Points 177 2015 Flex 471 Owners...

Page 179: ...audio input jack USB port power point and SD card reader C Storage drawer with cupholders D Rear power point outlet 110 volt power point outlet and rear climate controls Second Row Center Console If Equipped Available console features include A Cupholders B Flip forward armrest to provide a flat load floor C Utility compartment or refrigerator unit 178 Storage Compartments 2015 Flex 471 Owners Gui...

Page 180: ...side of the switch will illuminate and the indicator light on the freeze side will glow when the refrigerator is active The temperature will cool to approximately 41 F 5 C Briefly press and hold COOL again to turn off the refrigerator Briefly press and hold FREEZE to change to freezer mode Freezer Briefly press and hold FREEZE Both indicator lights will illuminate when the freezer is active The te...

Page 181: ...e free but you can clean the inside of the unit and the cover with a mild soap and water solution when needed OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package Press near the rear edge of the door to open it 180 Storage Compartments 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 182: ...checked by an authorized dealer immediately Do not drive if you smell exhaust fumes If you disconnect the battery your vehicle may exhibit some unusual driving characteristics for approximately 5 miles 8 kilometers after you connect it This is because the engine management system must realign itself with the engine You may disregard any unusual driving characteristics during this period The powert...

Page 183: ...ors illuminate D Start Cranks the engine KEYLESS STARTING IF EQUIPPED Note The keyless starting system may not function if the key is close to metal objects or electronic devices such as cellular phones Note A valid key must be located inside your vehicle to switch the ignition on and start the engine Note When locking your vehicle any remote controls left inside the vehicle may become disabled A ...

Page 184: ...and when the engine starts STARTING A GASOLINE ENGINE When you start the engine the idle speed increases this helps to warm up the engine If the engine idle speed does not slow down automatically have your vehicle checked by an authorized dealer Note You can crank the engine for a total of 60 seconds without the engine starting before the starting system temporarily disables The 60 seconds does no...

Page 185: ...onds or until it starts Note If you cannot start the engine on the first try wait for a short period and try again Vehicles with Keyless Start Note Do not touch the accelerator pedal 1 Fully press the brake pedal 2 Press the button The system does not function if The key frequencies are jammed The key battery has no charge If you are unable to start your vehicle do the following 1 Locate the key b...

Page 186: ...on also turns off in order to save battery power Before the engine shuts down a message appears in the information display showing a timer counting down from 30 seconds If you do not intervene within 30 seconds the engine shuts down Another message appears in the information display to inform you that the engine has shut down in order to save fuel Start your vehicle as you normally do Automatic En...

Page 187: ...ps and indicators may also be off If the ignition was turned off accidentally you can shift into Neutral and restart the engine 1 If your vehicle has an ignition key move the transmission selector lever to position N and use the brakes to bring your vehicle to a safe stop When your vehicle has stopped move the transmission selector lever to position P and turn the key to the off position 2 If your...

Page 188: ...ote The heater is most effective when outdoor temperatures are below 0 F 18 C The heater acts as a starting aid by warming the engine coolant This allows the climate control system to respond quickly The equipment includes a heater element installed in the engine block and a wire harness You can connect the system to a grounded 120 volt A C electrical source We recommend that you do the following ...

Page 189: ...ctive cover seals the prongs of the block heater cord plug when not in use Keep plug terminals clean and free of dirt and corrosion Make sure the heater system is checked for proper operation before winter Using the Engine Block Heater Make sure the receptacle terminals are clean and dry before use To clean them use a dry cloth The heater uses 0 4 to 1 0 kilowatt hours of energy per hour of use Th...

Page 190: ...ng always shut the engine off and never allow sparks or open flames near the filler neck Never smoke while refueling Fuel vapor is extremely hazardous under certain conditions Care should be taken to avoid inhaling excess fumes WARNING Do not remove the fuel pump nozzle from its full inserted position when refueling Observe the following guidelines when handling automotive fuel Extinguish all smok...

Page 191: ...oline vapors or skin contact could cause an adverse reaction In sensitive individuals serious personal injury or sickness may result If fuel is splashed on the skin promptly wash skin thoroughly with soap and water Consult a physician immediately if you experience an adverse reaction FUEL QUALITY Note Use of any fuel other than those recommended may cause powertrain damage and a loss of vehicle pe...

Page 192: ...or severe duty usage such as trailer tow Do not be concerned if your engine sometimes knocks lightly However if it knocks heavily while you are using fuel with the recommended octane rating contact an authorized dealer to prevent any engine damage RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on powertrain components If you have run out of fuel You...

Page 193: ...use aftermarket funnels they will not work with the capless fuel system and can damage it The included funnel has been specially designed to work safely with your vehicle When filling the vehicle s fuel tank from a portable fuel container use the funnel included with the vehicle 1 Locate the white plastic funnel in the spare tire compartment 2 Slowly insert the funnel into the capless fuel system ...

Page 194: ...ing WARNING Stop refueling after the fuel pump nozzle automatically shuts off for the second time Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing Note Wait at least 10 seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank Use the following guidelines to avoid electrostatic charge build up when fi...

Page 195: ...turn the key clockwise to lock Note Do not overfill the tank or fuel spillage will occur If the fuel fill inlet was not properly closed a Check Fuel Fill Inlet message may appear on the information display See the Information Displays chapter for more information At the next opportunity do the following 1 Safely pull off the road 2 Turn off the engine 3 Open the fuel filler door and remove any vis...

Page 196: ...ot measure fuel economy during the first 1000 miles 1600 kilometers of driving this is your engine s break in period a more accurate measurement is obtained after 2000 miles 3000 miles 3200 kilometers 4800 kilometers Also fuel expense frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy 1 Fill the fuel tank completely and record the initial odometer reading 2 ...

Page 197: ...rding to the specified schedule The scheduled maintenance items listed in Scheduled Maintenance Information are essential to the life and performance of your vehicle and to its emissions system If other than Ford Motorcraft or Ford authorized parts are used for maintenance replacements or for service of components affecting emission control such non Ford parts should be equivalent to genuine Ford ...

Page 198: ...orly 2 Poor fuel quality or water in the fuel the engine may misfire or run poorly 3 The fuel fill inlet may not have been properly closed See Easy Fuel No Cap Fuel System in this chapter 4 Driving through deep water the electrical system may be wet These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel properly closing the fuel fill inlet or letting the elec...

Page 199: ... turn the ignition key to the on position for 15 seconds without cranking the engine If the service engine soon indicator blinks eight times it means that the vehicle is not ready for I M testing if the service engine soon indicator stays on solid it means that the vehicle is ready for I M testing The OBD II system is designed to check the emission control system during normal driving A complete c...

Page 200: ...els from turning To put your vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a complete stop Move the gearshift lever and securely latch it in P Park R Reverse With the gearshift lever in R Reverse the vehicle will move backward Always come to a complete stop before shifting into and out of R Reverse N Neutral With the gear...

Page 201: ...S Sport Now you can use select shift to manually change gears If your vehicle is equipped with buttons on the side of your gearshift lever Press on the gearshift lever button to manually downshift the transmission Press on the gearshift lever button to manually upshift the transmission Paddle Shifters if equipped The paddle shifters allow you to shift gears quickly without taking your hands off th...

Page 202: ... the selected gear you are currently in In order to prevent the engine from running at too low an RPM which may cause it to stall SelectShift will automatically make some downshifts if it has determined that you have not downshifted in time It will still allow you to downshift at any time as long as SelectShift determines that the engine will not be damaged from over revving Note Return the gear s...

Page 203: ...ake prior to doing this procedure Use wheel chocks if appropriate WARNING If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer Note See your authorized dealer as soon as possible if this procedure is used This vehicle is equipped with a brake shift interlock feature that prevents the gearshift lever ...

Page 204: ... order 7 Apply brake pedal start the vehicle and release the parking brake If Your Vehicle Gets Stuck in Mud or Snow Note Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mu...

Page 205: ...ur if the vehicle was operated in extreme conditions with excessive wheel slip such as deep sand To resume normal AWD function as soon as possible stop the vehicle in a safe location and stop the engine for at least 10 minutes After the engine has been restarted and the AWD system has adequately cooled the AWD Off message will turn off and normal AWD function will return In the event the engine is...

Page 206: ... edge of the pavement slow down but avoid severe brake application ease the vehicle back onto the pavement only after reducing your speed Do not turn the steering wheel too sharply while returning to the road surface It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement You may lose control if you do not slow down or if you turn the s...

Page 207: ...the vehicle Emergency Maneuvers In an unavoidable emergency situation where a sudden sharp turn must be made remember to avoid over driving your vehicle i e turn the steering wheel only as rapidly and as far as required to avoid the emergency Excessive steering will result in less vehicle control not more Additionally smooth variations of the accelerator and or brake pedal pressure should be utili...

Page 208: ...ay cycle on and off to protect overheating of the engine Avoid driving at excessive speeds this causes vehicle momentum to work against you and your vehicle could become stuck to the point that assistance may be required from another vehicle Remember you may be able to back out the way you came if you proceed with caution Mud and Water If you must drive through high water drive slowly Traction or ...

Page 209: ...anger lies in losing traction slipping sideways and possibly rolling over Whenever driving on a hill determine beforehand the route you will use Do not drive over the crest of a hill without seeing what conditions are on the other side Do not drive in reverse over a hill without the aid of an observer Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep ...

Page 210: ...serious injury or death If the rear end of the vehicle slides while cornering steer in the direction of the slide until you regain control of the vehicle Note Excessive tire slippage can cause transmission damage AWD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle Should you start to slide while driving on snowy or icy roads turn the steering wheel in...

Page 211: ... that you do not make modifications such as adding or removing parts such as lift kits or stabilizer bars or by using replacement parts not equivalent to the original factory equipment Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control Ford Motor Company recommends that caution be used with any vehicle ...

Page 212: ...ew times when driving from a car wash or standing water to dry the brakes Brake Over Accelerator In the event the accelerator pedal becomes stuck or entrapped apply steady and firm pressure to the brake pedal to slow your vehicle and reduce engine power If you experience this condition apply the brakes and bring your vehicle to a safe stop Turn the engine off shift to park P and apply the parking ...

Page 213: ...stem This is normal The anti lock braking system will not eliminate the risks when You drive too closely to the vehicle in front of you Your vehicle is hydroplaning You take corners too fast The road surface is poor PARKING BRAKE WARNING If the parking brake is fully released but the brake warning lamp remains illuminated then driving your vehicle could result in reduced braking ability increased ...

Page 214: ...WARNING If a failure has been detected within the Traction Control System the stability control light will illuminate steadily Verify that the Traction Control System was not manually disabled using the information display control If the stability control light still illuminates steadily have the system serviced by an authorized dealer immediately Operating your vehicle with Traction Control disab...

Page 215: ...m could lead to an increased risk of loss of vehicle control vehicle rollover personal injury and death WARNING Remember that even advanced technology cannot defy the laws of physics It is always possible to lose control of a vehicle due to inappropriate driver input for the conditions Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of per...

Page 216: ...ding off its intended route B Vehicle with AdvanceTrac maintaining control on a slippery surface USING ADVANCETRAC WITH RSC The system automatically activates when you start your engine The AdvanceTrac with RSC system cannot be completely turned off but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in reverse R You can turn...

Page 217: ...ler objects particularly those close to the ground WARNING Certain add on devices such as large trailer hitches bike or surfboard racks and any device that may block the normal detection zone of the system may create false beeps Note Keep the sensors located on the bumper fascia free from snow ice and large accumulations of dirt If the sensors are covered the system s accuracy can be affected Do n...

Page 218: ...unds continuously If a stationary or receding object is detected farther than 12 inches 30 centimeters from the side of the vehicle the tone sounds for only three seconds Once the system detects an object approaching the warning sounds again A Coverage area of up to 6 feet 2 meters from the rear bumper with a decreased coverage area at the outer corners of the bumper The system detects certain obj...

Page 219: ... front bumper and the parking space i e a pedestrian or cyclist or if the edge of the neighboring parked vehicle is high from the ground i e a bus tow truck or flatbed truck Note The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections Note The sensors may not detect objects with surfaces that absorb ultrasonic waves Note After a tire change the system...

Page 220: ...e that the selected space remains clear of obstructions at all times in the maneuver Note Vehicles with overhanging loads e g a bus or a truck street furniture and other items may not be detected by active park assist You must ensure the selected space is suitable for parking Note The vehicle should be driven as parallel to other vehicles as possible while passing a parking space Note The system a...

Page 221: ...ace are displayed in the touch screen While reversing the touch screen displays a message instructing the driver to check their surroundings for safety reasons and to back up slowly accompanied by a corresponding graphic When you think your vehicle has enough space in front and behind it or you hear a solid tone from the parking aid accompanied by a touchscreen display message and a chime bring yo...

Page 222: ...l operation For recurring or frequent active park assist faults contact an authorized dealer to have your vehicle serviced Troubleshooting the System The system does not look for a space The traction control system may be off Any door except the driver s may not be completely closed The system does not offer a particular space Something may be contacting the front bumper or side sensors There is n...

Page 223: ...ration has changed detection capabilities A parked vehicle has a high attachment i e salt sprayer snowplow moving truck bed etc The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly i e driving from a heated garage into the cold or after leaving a car wash REAR VIEW CAMERA SYSTEM IF EQUIPPED WARNING The rear vie...

Page 224: ...nd proximity to objects behind the vehicle The camera is located on the liftgate Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place the transmission in R The system uses fixed guidelines which show the actual path the vehicle is moving in while reversing in a straight line This can be helpful when backing into a parking space or aligni...

Page 225: ...mps are not operating The camera s view is obstructed by mud water or debris Clean the lens with a soft lint free cloth and non abrasive cleaner The rear of the vehicle is hit or damaged causing the camera to become misaligned Guidelines and the Centerline Note Fixed guidelines and active guidelines if equipped are only available when the transmission is in R Reverse A Active guidelines if equippe...

Page 226: ...r red zones Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of the vehicle Enhanced Park Aids Note Enhanced park aids is only available when the transmission is in R Reverse Note The reverse sensing system is not effective at speeds above 3 mph 5 km h and may not detect certain angular or moving objects The enhanced park aids allows the driver to view t...

Page 227: ...sion is shifted out of R Reverse the feature automatically turns off and must be reset when it is used again Selectable settings for this feature are OFF and ON Press the zoom button to change the view The default setting for the manual zoom is OFF Rear Camera Delay When shifting the transmission out of R Reverse and into any gear other than P Park the camera image remains in the display until the...

Page 228: ...intaining the set speed Failure to do so could result in loss of vehicle control serious injury or death Note Cruise control will disengage if your vehicle speed decreases more than 10 mph 16 km h below your set speed while driving uphill The cruise controls are located on the steering wheel Switching Cruise Control On Press the ON control up and release The indicator will appear in the instrument...

Page 229: ...elease RES Switching Cruise Control Off Note The set speed is erased when you switch off cruise control Press the OFF control down and release or turn off the ignition USING ADAPTIVE CRUISE CONTROL IF EQUIPPED WARNING Always pay close attention to changing road conditions especially when using adaptive cruise control Adaptive cruise control cannot replace attentive driving Failing to follow any of...

Page 230: ...the same lane You can select from one of four GAP settings The controls are located on the steering wheel At startup the system sets the gap to the last selected setting Once activated you can deactivate the system at any time by pressing the brake pedal pressing the steering wheel OFF control or pressing the CNCL control In addition you can temporarily increase the vehicle speed above the current...

Page 231: ...in the information display Following a Vehicle WARNING When following a vehicle in front of you your vehicle will not decelerate automatically to a stop nor will your vehicle always decelerate quickly enough to avoid a collision without driver intervention Always apply the brakes when necessary Failing to do so may result in a collision serious injury or death WARNING Adaptive cruise control only ...

Page 232: ...overridden by the driver applying the brakes If the system predicts that its maximum braking level will not be sufficient an audible warning will sound while the system continues to brake This is accompanied by a heads up display a red warning bar illuminating on the windshield You should take immediate action To help you to pass the system may provide a small temporary acceleration when the you s...

Page 233: ...ically apply the brakes to maintain separation from any vehicle ahead You can override the set speed and gap distance by pressing the accelerator pedal When you are overriding the system the green indicator light illuminates and the follow vehicle does not show in the information display The system will resume operation when you release the accelerator pedal The vehicle speed will decrease to the ...

Page 234: ...ounds and the automatic braking released if your vehicle drops below this speed Hilly Condition Usage Note An audible alarm sounds and the system shuts down if it is applying brakes for an extended period of time This allows the brakes to cool down The system will function normally again when the brakes have cooled down You should select a lower gear position when the system is active in situation...

Page 235: ...driving into and coming out of a bend or curve in the road In these cases the system may brake late or unexpectedly You should stay alert and intervene when necessary If the front end of your vehicle is hit or damaged the radar sensing zone may be altered causing missed or false vehicle detections See your authorized dealer to have the radar checked for proper coverage and operation Adaptive Cruis...

Page 236: ...a fascia cover near the driver side of the lower grille A vehicle ahead cannot be detected and the system will not function when the radar signals are obstructed The following table lists possible causes and actions for this message being displayed Cause Action The surface of the radar in the grille is dirty or obstructed in some way Clean the grille surface in front of the radar or remove the obj...

Page 237: ...r or clear after a key cycle Switching to Normal Cruise Control WARNING Normal cruise control will not brake due to slower vehicles Always be aware of which mode is selected and apply the brakes when necessary You can manually change from adaptive cruise control to normal cruise control through the information display The cruise control indicator light will replace the adaptive cruise control indi...

Page 238: ...n R Reverse Note BLIS is not designed to prevent contact with other vehicles or objects or to detect parked vehicles people animals or infrastructure fences guardrails trees etc It is designed to alert the driver to vehicles in the blind zones Note When a vehicle passes quickly through the blind zone typically fewer than two seconds the system does not trigger Using the Systems BLIS turns on when ...

Page 239: ...g the interior and exterior mirrors and looking over your shoulder before backing out of a parking space CTA is not a replacement for careful driving In this first example the left sensor is only partially obstructed zone coverage is nearly maximized Zone coverage also decreases when parking at shallow angles Here the left sensor is mostly obstructed zone coverage on that side is severely limited ...

Page 240: ...nd alerting the driver the number of missed objects will increase To help avoid injuries NEVER use the BLIS as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes BLIS is not a replacement for careful driving Note It is possible to get a blockage warning with no blockage present this is rare and known as a false blockage warning A false block...

Page 241: ...sing vehicles so it can clear the blocked state Heavy rainfall snowfall interferes with the radar signals No action required The system automatically resets to an unblocked state once the rainfall snowfall rate decreases or stops Do not use BLIS and or CTA in these conditions System Limitations The BLIS and CTA systems do have their limitations situations such as severe weather conditions or debri...

Page 242: ... control refer to the Information Display chapter When you switch off the Blind Spot Information System you will not receive alerts and the information display will display a system off message The yellow alert indicator in the outside mirror will also flash twice The system switches back on whenever you switch the ignition on You can also have one or both systems switched off permanently at an au...

Page 243: ...e brakes but if the brake pedal is pressed full force braking is applied even if the brake pedal is lightly pressed Using the Collision Warning System WARNING The collision warning system s brake support can only help reduce the speed at which a collision occurs if the driver applies the vehicle s brakes The brake pedal must be pressed just like any typical braking situation The warning system sen...

Page 244: ...emove the object causing the obstruction The surface of the radar in the grille is clean but the message remains in the display Wait a short time It may take several minutes for the radar to detect that it is no longer obstructed Heavy rain spray snow or fog is interfering with the radar signals The collision warning system is temporarily disabled Collision warning should automatically reactivate ...

Page 245: ...is build up on the grille near the headlamps see blocked sensor section Small distance to vehicle ahead Steering wheel and pedal movements are large very active driving style High interior temperatures which may deactivate the illumination or the warning lamps until the interior temperature reduces audible warning still sounds Certain conditions may reduce the visibility of the warning lamp theref...

Page 246: ...ce if a system error is detected You may not notice any difference in the feel of your steering but a serious condition may exist Failure to do so may result in loss of steering control Your vehicle is equipped with an electric power assisted steering system There is no fluid reservoir to check or fill If your vehicle loses electrical power while you are driving or if the ignition is turned off yo...

Page 247: ... uneven tire wear loose or worn suspension components loose or worn steering components improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander pull 246 Driving Aids 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 248: ... evenly distribute the load as well as maintain a low center of gravity Loaded vehicles with higher centers of gravity may handle differently than unloaded vehicles Take extra precautions such as slower speeds and increased stopping distance when driving a heavily loaded vehicle Note The maximum recommended load evenly distributed on the crossbars is 100 pounds 45 kilograms Note Never place loads ...

Page 249: ...capability with or without a trailer Properly loading your vehicle will provide maximum return of vehicle design performance Before loading your vehicle familiarize yourself with the following terms for determining your vehicle s weight ratings with or without a trailer from the vehicle s Tire Label or Safety Compliance Certification Label Base Curb Weight is the weight of the vehicle including a ...

Page 250: ...arket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity how much space is available or by payload capacity how much weight the vehicle should carry On...

Page 251: ...des all weight added to the Base Curb Weight including cargo and optional equipment When towing trailer tongue load weight is also part of cargo weight 250 Load Carrying 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 252: ...ts GAWR Note For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your authorized dealer GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all options equipment passengers and cargo The GVWR is shown on the ...

Page 253: ...icle weight rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury 252 Load Carrying 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 254: ...ded trailer the vehicle can tow It assumes a vehicle with only mandatory options no cargo internal or external a tongue load of 10 15 conventional trailer and driver only 150 lb 68 kg Consult your authorized dealer or the RV and Trailer Towing Guide provided by your authorized dealer for more detailed information WARNING Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certifi...

Page 255: ...e load capacity calculated in Step 4 6 If your vehicle will be towing a trailer load from your trailer will be transferred to your vehicle Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity Suppose your vehicle has a 1400 lb...

Page 256: ...g 12 x 45 kg 635 198 540 103 kg You will need to reduce the load weight by at least 240 lb 104 kg If you remove 3 100 lb 45 kg cement bags then the load calculation would be 1 400 2 x 220 9 x 100 1 400 440 900 60 lb Now you have the load capacity to transport the cement and your friend home In metric units the calculation would be 635 kg 2 x 99 kg 9 x 45 kg 635 198 405 32 kg The above calculations...

Page 257: ...ad the heaviest items closest to the trailer floor Load the heaviest items centered between the left and right side trailer tires Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue Do not allow the final trailer tongue weight to go above or below 10 15 of the loaded trailer weight Select a tow bar with the correct rise or drop When both the loaded ve...

Page 258: ...he side of the road and check for proper tongue load and trailer load distribution See the Load Carrying chapter for specific loading information RECOMMENDED TOWING WEIGHTS Note Do not exceed the trailer weight for your vehicle configuration listed in the chart below Note Make sure to take into consideration trailer frontal area Do not exceed 20 feet2 1 86 meters2 trailer frontal area if your vehi...

Page 259: ...eel drive Class III 9521lb 4320 kg 4500 lb 2042 kg 3 5L GTDI all wheel drive Class III 9622 lb 4366 kg 4500 lb 2042 kg For towing trailers up to 3500 pounds 1588 kilograms use a weight carrying hitch and ball which uniformly spreads the trailer tongue loads through your vehicle s underbody structure For towing trailers over 3500 pounds 1588 kilograms up to 4500 pounds 2042 kilograms we recommend y...

Page 260: ...in the Load Carrying chapter Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight Trailer Towing Connector Vehicles with a Trailer Towing Package and 7 Pin Connector When attaching the trailer wiring connector to your vehicle only use a proper fitting connector that works with the vehicle and trailer functions If your vehicle has ...

Page 261: ...hout the trailer on a level surface 2 Measure the height of the top of your vehicle s front wheel opening on the fender This is H1 3 Attach the trailer to your vehicle without the weight distributing bars connected 4 Measure the height of the top of your vehicle s front wheel opening on the fender a second time This is H2 5 Install and adjust the tension in the weight distributing bars so that the...

Page 262: ...s specifications The trailer brakes must meet local and federal regulations The rating for the tow vehicle s braking system operation is at the gross vehicle weight rating not the gross combined weight rating Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds 680 kilograms when loaded Trailer Brake Controller Connector If ...

Page 263: ...arts Check your hitch electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 miles 80 kilometers When stopped in congested or heavy traffic during hot weather place the gearshift in position P to aid engine and transmission cooling and to help air conditioning performance Turn off the speed control with heavy loads or in hilly terrain The speed control may turn off...

Page 264: ...rom the water When backing down a ramp during boat launching or retrieval Do not allow the static water level to rise above the bottom edge of the rear bumper Do not allow waves to break higher than 6 inches 15 centimeters above the bottom edge of the rear bumper Exceeding these limits may allow water to enter vehicle components Causing internal damage to the components Affecting driveability emis...

Page 265: ...ing procedure Vehicle damage may occur if towed incorrectly or by any other means Ford Motor Company produces a towing manual for all authorized tow truck operators Have your tow truck operator refer to this manual for proper hook up and towing procedures for your vehicle It is acceptable to have your front wheel drive vehicle towed from the front if using proper wheel lift equipment to raise the ...

Page 266: ... in position N See Automatic transmission in the Transmission chapter if you cannot move the transmission into N Maximum speed is 35 mph 56 km h Maximum distance is 50 miles 80 kilometers Recreational Towing Note Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle See the Climate Control chapter Follow these guidelines if you have a need for...

Page 267: ...he equipment provider If you are towing with all four wheels on the ground see the following instructions If you tow your vehicle with all four wheels on the ground Tow only in the forward direction Release the parking brake Place the transmission in position N Do not exceed 65 mph 105 km h Start the engine and allow it to run for five minutes at the beginning of each day and every six hours there...

Page 268: ...p Combine errands and minimize stop and go driving Close the windows for high speed driving Drive at reasonable speeds traveling at 55 mph 88 km h uses 15 less fuel than traveling at 65 mph 105 km h Keep the tires properly inflated and use only the recommended size Use the recommended engine oil Perform all regularly scheduled maintenance There are also some things you may not want to do because t...

Page 269: ...nd traction may be limited After driving through water and as soon as it is safe to do so Lightly press the brake pedal to dry the brakes and to check that they work Check that the horn works Check that the exterior lights work Turn the steering wheel to check that the steering power assist works FLOOR MATS WARNING Always use floor mats that are designed to fit the foot well of your vehicle Only u...

Page 270: ... any other covering will reduce the pedal clearance and potentially interfere with pedal operation WARNING Check attachment of floor mats on a regular basis Always properly reinstall and secure floor mats that have been removed for cleaning or replacement WARNING Always make sure that objects cannot fall into the driver foot well while the vehicle is moving Objects that are loose can become trappe...

Page 271: ...od Winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries Towing Ford eligible vehicles will be towed to an authorized dealer within 35 miles 56 3 kilometers of the disablement location or to the nearest authorized dealer If a member requests to be towed to an authorized dealer more than 35 miles 56 3 kilometers from the disablement location the member s...

Page 272: ...ration administers the Roadside Assistance program You must receive covered services in Canada or the continental United States Coverage extends to vehicles that use public non seasonal annually traveled roadways Roadside Assistance coverage does not extend to vehicles involved in cross country driving logging autocross and any other form of off road use Well maintained roads and surfaces help ens...

Page 273: ... the event of a moderate to severe collision this vehicle is equipped with a fuel pump shut off feature that stops the flow of fuel to the engine Not every impact will cause a shut off Should your vehicle shut off after a collision you may restart your vehicle by doing the following 1 Switch the ignition off and wait approximately 10 seconds 2 Switch the ignition on 3 Repeat Steps 1 and 2 to re en...

Page 274: ... will not affect function or durability of the transmission Over time the adaptive learning process will fully update transmission operation Preparing Your Vehicle Note Use only a 12 volt supply to start your vehicle Note Do not disconnect the battery of the disabled vehicle as this could damage the vehicle s electrical system 1 Park the booster vehicle close to the hood of the disabled vehicle ma...

Page 275: ... Connect the positive jumper cable to the positive terminal of the discharged battery 2 Connect the other end of the positive cable to the positive terminal of the assisting battery 3 Connect the negative cable to the negative terminal of the assisting battery 4 Make the final connection of the negative cable to an exposed metal part of the stalled vehicle s engine away from the battery and the ca...

Page 276: ...r cables in the reverse order that they were connected 1 Remove the jumper cable from the ground metal surface 2 Remove the jumper cable on the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of the disabled vehicle s battery After the disabled vehicle has b...

Page 277: ... made using Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford Away from Home If you are away from home when your vehicle needs service contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing Address Ford Motor Company Customer Relationship Center P O Box 6248 Dearbo...

Page 278: ...Center In order to help serve you better please have the following information available when contacting a Customer Relationship Center Vehicle Identification Number VIN Your telephone number home and business The name of the authorized dealer and city where located The vehicle s current odometer reading In some states you must directly notify Ford in writing before pursuing remedies under your st...

Page 279: ...ade on the same nonconformity likely to cause death or serious bodily injury OR 2 Four or more repair attempts are made on the same nonconformity a defect or condition that substantially impairs the use value or safety of the vehicle OR 3 The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days not necessarily all at one time In the case of 1 or 2 above...

Page 280: ...where all findings of the BBB Auto Line dispute and decision are admissible in the court action Should you choose to accept the BBB AUTO LINE decision Ford is then bound by the decision and must comply with the decision within 30 days of receipt of your acceptance letter BBB AUTO LINE Application Using the information provided below please call or write to request a program application You will be...

Page 281: ...tes CAMVAP decisions are fast fair and final as the arbitrator s award is binding on both you and Ford of Canada CAMVAP services are available in all Canadian territories and provinces For more information without charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehic...

Page 282: ...om For customers in Guam the Commonwealth of the Northern Mariana Islands CNMI America Samoa and the U S Virgin Islands please feel free to call our Toll Free Number 800 841 FORD 3673 If your vehicle must be serviced while you are traveling or living in Puerto Rico contact the nearest authorized dealer If the authorized dealer cannot help you contact FORD MOTOR COMPANY Customer Relationship Center...

Page 283: ...e in another foreign country contact the nearest authorized dealer In the event your inquiry is unresolved communicate your concern with the dealership s Sales Manager Service Manager or Customer Relations Manager If you require additional assistance or clarification please contact the respective Customer Relationship Center as previously listed Customers in the U S should call 1 800 392 3673 ORDE...

Page 284: ...r a recall and remedy campaign However NHTSA cannot become involved in individual problems between you your dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor v...

Page 285: ...ses before replacing any electrical components Standard Fuse Amperage Rating and Color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey 3A Violet Violet 4A Pink Pink 5A Tan Tan 7 5A Brown Brown 10A Red Red 15A Blue Blue 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural Natural Natural 30A Green Green Green Pink Pink 40A Orange Green ...

Page 286: ...and reconnected see Changing the Vehicle Battery in the Maintenance chapter The high current fuses are coded as follows Fuse or relay number Fuse amp rating Protected components 1 40A Fan relay 2 2 40A Fan relay 1 3 30A Trailer brake control module 4 30A Wipers Washer pump 5 50A Anti lock brake system pump 6 Not used 97 98 77 96 95 94 93 92 91 90 89 88 66 44 78 56 39 26 18 16 17 3 1 2 4 5 6 7 8 9 ...

Page 287: ... 19 30A Starter motor 20 20A Inside bin power point 21 20A Instrument panel power point cigar lighter 22 30A 3rd row seat module 23 30A Driver power seat Memory module 24 30A Trailer tow battery charge 25 Not used 26 40A Rear window defroster Heated mirrors 27 20A Cargo power point 28 30A Front heated cooled seats 29 20A Front heated seats 30 20A Rear heated seats 31 25A Electronic fan relay 3 32 ...

Page 288: ...n sensor 46 5A Canister vent solenoid EcoBoost engines 47 15A Washer pump 48 10A Front park lamps 49 Not used 50 10A Heated mirrors 51 5A Powertrain control module Injector power monitor non EcoBoost engines 52 Not used 53 Trailer tow left hand stop turn lamps relay 54 Not used 55 Wipers relay 56 30A Fuel injectors Fuel pump relay 57 20A Left high intensity discharge headlamps 58 10A Alternator se...

Page 289: ...purge solenoid 68 20A Vehicle power 4 ignition coils 69 20A Vehicle power 1 PCM 70 15A Vehicle power 3 coil A C clutch relay Fan control relays Variable air conditioning compressor Auxiliary transmission warmup Turbo charge waste gate control Electronic compressor bypass valve for turbo charger All wheel drive module Positive crackcase ventilation heater 71 Not used 72 Not used 73 Not used 74 Not ...

Page 290: ...anister vent solenoid non EcoBoost engines 87 5A Run start 88 Run start relay 89 10A Anti lock brake system module 90 10A Powertrain control module run start 91 10A Adaptive cruise control 92 5A Front blower relay coil Power steering module 93 5A Auxiliary blower Rear defroster Battery charge relays 94 30A Body control module run start 95 5A Front passenger window switch 96 Not used 97 Not used 98...

Page 291: ...indow 2 15A Memory seat Second row seats 3 30A Passenger side front window 4 10A Battery saver relay interior demand lamps and seat power 5 20A Smart amplifier 6 5A Not used spare 7 7 5A Power mirror switch Driver door module Driver seat module Keypad 8 10A Power liftgate 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 33 41 42 43 44 45 34 35 36 37 23 24 25 26 27 28 38 46 39 47 29 32 40 3...

Page 292: ...A Low beam headlamps left 18 10A Third row power seats Start button run indicator Keypad illumination Brake shift interlock Powertrain control module wake up Anti theft system 19 20A Not used spare 20 20A Locks 21 10A Not used spare 22 20A Horn relay 23 15A Steering wheel control module Instrument cluster 24 15A Datalink connector Steering wheel control module 25 15A Liftgate release 26 5A Ignitio...

Page 293: ...te control humidity sensor 36 10A Heated steering wheel 37 10A Refrigerator 38 10A Front passenger window switch 39 15A High beam headlamps 40 10A Rear park lamps License plate lamps 41 7 5A Occupant classification system Restraints control module 42 5A Not used spare 43 10A Not used spare 44 10A Not used spare 45 5A Not used spare 46 10A Climate control module 47 15A Fog lamps Fog lamp indicator ...

Page 294: ...ommended fuels lubricants fluids and service parts conforming to specifications Motorcraft parts are designed and built to provide the best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames an...

Page 295: ...under the bottom of the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood PUSH ON OFF 294 Maintenance 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 296: ...r fluid reservoir C Brake fluid reservoir D Battery E Power distribution box F Air filter assembly G Automatic transmission fluid dipstick H Engine oil dipstick I Engine oil filler cap A I H G F B C D E Maintenance 295 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 297: ...ery D Power distribution box E Air filter assembly F Automatic transmission fluid dipstick out of view G Engine oil dipstick H Engine oil filler cap I Windshield washer fluid reservoir A B C D E F G H I 296 Maintenance 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 298: ...the level before starting the engine Note Make sure that the level is between the MIN and MAX marks 1 Make sure that your vehicle is on level ground 2 Turn the engine off and wait 10 minutes for the oil to drain into the oil pan 3 Remove the dipstick and wipe it with a clean lint free cloth Replace the dipstick and remove it again to check the oil level If the level is at the MIN mark add oil imme...

Page 299: ...tion and level of engine coolant should be checked at the intervals listed in Scheduled Maintenance Information Note Make sure that the level is between the MIN and MAX marks on the coolant reservoir Note Coolant expands when it is hot The level may extend beyond the MAX mark If the level is at the MIN mark below the MIN mark or empty add coolant immediately See Adding Engine Coolant in this chapt...

Page 300: ...y Note During normal vehicle operation the engine coolant may change color from orange to pink or light red As long as the engine coolant is clear and uncontaminated this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained the system to be flushed or the engine coolant to be replaced DO NOT MIX different colors or types of coolant in ...

Page 301: ...engine coolant should be disposed of in an appropriate manner Follow your community s regulations and standards for recycling and disposing of automotive fluids Severe Climates If you drive in extremely cold climates It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50 A coolant concentration of 60 will provide improved freeze point protection Engine coo...

Page 302: ...ke place in order to manage the engine s fluid temperatures The amount of speed reduction will depend on the vehicle loading towing grade ambient temperature and other factors If this occurs there is no need to pull off the road The vehicle can continue to be driven while this message is active The air conditioning may also cycle on and off during severe operating conditions to protect overheating...

Page 303: ...Fail Safe Cooling Works If the engine begins to overheat the engine coolant temperature gauge will move to the red hot area and The coolant temperature warning light will illuminate The service engine soon indicator will illuminate If the engine reaches a preset over temperature condition the engine will automatically switch to alternating cylinder operation Each disabled cylinder acts as an air p...

Page 304: ...engine power when in the fail safe mode so drive the vehicle with caution The vehicle will not be able to maintain high speed operation and the engine will run rough Remember that the engine is capable of completely shutting down automatically to prevent engine damage therefore 1 Pull off the road as soon as safely possible and turn off the engine 2 Arrange for the vehicle to be taken to an author...

Page 305: ...ission slips or shifts slowly or if you notice some sign of fluid leakage 1 Drive the vehicle 20 miles 30 km or until it reaches normal operating temperature 2 Park the vehicle on a level surface and engage the parking brake 3 With the parking brake engaged and your foot on the brake pedal start the engine and move the gearshift lever through all of the gear ranges Allow a minimum of 10 seconds fo...

Page 306: ...ter assembly to the rubber hose 1 3 Remove the bolt cover if equipped 4 Remove two bolts that attach the air filter assembly to the front of the vehicle 2 5 Loosen the clamp holding the air filter assembly to the rubber hose 1 6 Remove the harness retaining clip by pulling up 3 Do not disconnect the sensor 4 Maintenance 305 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 307: ... to reach the hash mark level Note If the fluid level is below the MIN level do not drive the vehicle An underfill condition may cause shift and or engagement concerns and or possible damage Correct fluid level The transmission fluid should be checked at normal operating temperature 180 F 200 F 82 C 93 C on a level surface The normal operating temperature can be reached after approximately 20 mile...

Page 308: ...roved automatic transmission fluid may cause internal transmission component damage If necessary add fluid in 1 2 pint 250 ml increments through the filler tube until the level is correct If an overfill occurs excess fluid should be removed by an authorized dealer Note An overfill condition of transmission fluid may cause shift and or engagement concerns and or possible damage Do not use supplemen...

Page 309: ...quipped with a lifetime fuel filter that is integrated with the fuel tank Regular maintenance or replacement is not needed WASHER FLUID CHECK WARNING If you operate your vehicle in temperatures below 40 F 5 C use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury o...

Page 310: ...r a minimum of 15 minutes and get prompt medical attention If acid is swallowed call a physician immediately WARNING Battery posts terminals and related accessories contain lead and lead compounds Wash hands after handling Your vehicle is equipped with a Motorcraft maintenance free battery which normally does not require additional water during its life of service Note If your battery has a cover ...

Page 311: ...tegy Note If you do not allow the engine to relearn its idle trim the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned When the battery is disconnected or a new battery installed the transmission must relearn its adaptive strategy As a result of this the transmission may shift firmly This operation is considered normal and will not affect function ...

Page 312: ...es at least once per year for optimum performance Poor wiper quality can be improved by cleaning the wiper blades and the windshield To prolong the life of the wiper blades it is highly recommended to scrape off the ice on the windshield before turning on the wipers The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element Changing rear window wiper blade To r...

Page 313: ...art your engine with the air cleaner removed and do not remove it while the engine is running When changing the air filter element use only the air filter element listed Refer to Motorcraft Part Numbers in the Capacities and Specifications chapter For EcoBoost equipped vehicles When servicing the air cleaner it is important that no foreign material enter the air induction system The engine and tur...

Page 314: ... from the housing 5 Wipe the cover and the housing clean to remove any dirt or debris and to make sure the cover seals to the housing 6 Install a new air filter element Be careful not to crimp the filter element edges between the housing and the cover This could cause filter damage and allow unfiltered air to enter the engine if not properly seated 7 Lower the driver s side of the cover and slide ...

Page 315: ...eter horizontal reference line on the vertical wall or screen at this height a piece of masking tape works well The center of the lamp is marked by a 3 millimeter circle on the headlamp lens 3 Turn on the headlamps to illuminate the wall or screen and open the hood To see a clearer light pattern for adjusting you may want to block the light from one headlamp while adjusting the other On the wall o...

Page 316: ...ity that condensation can occur when the temperature is cold When normal condensation occurs a thin film of mist can form on the interior of the lens The thin mist eventually clears and exits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather conditions These are examples of acceptable condensation Presence of thin mist no streaks drip marks or d...

Page 317: ...he headlamp assembly to access the bulb sockets and connectors 3 Locate the high beam low beam headlamp bulb electrical connector and remove it by squeezing the locking tab and pulling it straight out 4 Remove the bulb socket by turning it counterclockwise and pulling it straight out Install the new bulb s in reverse order Replacing HID headlamp bulbs if equipped The headlamps on your vehicle use ...

Page 318: ... lamp bulbs 1 Make sure the fog lamp switch is in the off position 2 From underneath the vehicle partially remove the tire splash shield by removing four drive screws from the lower flap The splash shield flap can now be repositioned to allow access to the front fog lamp bulb and electrical wire harness 3 Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips...

Page 319: ...en pull the lamp assembly away from the vehicle This will disengage two snap attachments along the side of the vehicle 3 Remove the bulb socket by rotating it counterclockwise then pulling it out of the lamp assembly 4 Pull the bulb straight from the socket Install new bulb s in reverse order Replacing high mount brake lamp bulbs Your vehicle is equipped with an LED high mount brake lamp It is des...

Page 320: ...anty and will provide quality bulb burn time Function Number of bulbs Trade number Headlamp 2 9008 H13 2 D3 HID optional Front park turn lamp 4 3157NA Front sidemarker lamp N A LED Fog lamp 2 H11 Map lamp 2 12V6W Dome reading lamps 6 578 Tail brake turn signal lamp 2 3157K N A LED optional Supplemental taillamp 2 194 Rear sidemarker 2 194 N A LED optional Backup lamp 2 921 License plate lamp 2 C5W...

Page 321: ...raft Premium Windshield Wash Concentrate with Bitterant United States only ZC 32 B2 Motorcraft Professional Strength Carpet Upholstery Cleaner ZC 54 Motorcraft Premium Leather and Vinyl Cleaner ZC 56 Motorcraft Spot and Stain Remover United States only ZC 14 Motorcraft Ultra Clear Spray Glass Cleaner ZC 23 Motorcraft Wheel and Tire Cleaner ZC 37 A CLEANING THE EXTERIOR Wash your vehicle regularly ...

Page 322: ... cleaner or polish on wheels and wheel covers Wash the vehicle first using cool or lukewarm water and a neutral pH shampoo such as Motorcraft Detail Wash Use Motorcraft Custom Bright Metal Cleaner Apply the product as you would a wax to clean bumpers and other chrome parts allow the cleaner to dry for a few minutes then wipe off the haze with a clean dry rag Do not apply cleaning product to hot su...

Page 323: ...reaks and smudges REPAIRING MINOR PAINT DAMAGE Your authorized dealer has touch up paint to match your vehicle s color Take your color code printed on a sticker in the driver s door jamb to an authorized dealer to make sure you get the correct color Before repairing minor paint damage use a cleaner such as Motorcraft Bug and Tar Remover to remove particles such as bird droppings tree sap insect de...

Page 324: ... Motorcraft Premium Glass Cleaner Canada The wiper blades can be cleaned with isopropyl rubbing alcohol or Motorcraft Premium Windshield Washer Concentrates in the U S or Motorcraft Premium Quality Windshield Washer Fluid in Canada Replace your wiper blades when they appear worn or do not function properly Do not use abrasive materials as they may cause scratches Do not use fuel kerosene or paint ...

Page 325: ...th Motorcraft Spot and Stain Remover In Canada use Motorcraft Multi Purpose Cleaner If a ring forms on the fabric after spot cleaning clean the entire area immediately but do not oversaturate or the ring can set Do not use household cleaning products or glass cleaners which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials CLEANING THE INSTRUMENT PANE...

Page 326: ...t any cleaner or stain remover on an inconspicuous area 3 Alternatively wipe the surface with a damp clean white cotton cloth and a mild soap and water solution Dry the area with a clean soft cloth 4 If necessary apply more soap and water solution or cleaning product to a clean white cotton cloth and press the cloth onto the soiled area Allow this to set at room temperature for 30 minutes 5 Remove...

Page 327: ...slightly damp cloth to remove soap residue and dry with a soft cloth To maintain the leather s resiliency it should be cleaned whenever soiled CLEANING THE ALLOY WHEELS Note Do not use chrome cleaner metal cleaner or polish on wheels and wheel covers A clearcoat paint finish coats aluminum wheels and wheel covers In order to maintain their condition Clean weekly with Motorcraft Wheel and Tire Clea...

Page 328: ...nent degradation or failure unless specific precautions are taken to preserve the components General Store all vehicles in a dry ventilated place Protect from sunlight if possible If vehicles are stored outside they require regular maintenance to protect against rust and damage Body Wash vehicle thoroughly to remove dirt grease oil tar or mud from exterior surfaces rear wheel housing and underside...

Page 329: ...re no cooling system leaks and fluid is at the recommended level Battery Check and recharge as necessary Keep connections clean If storing your vehicle for more than 30 days without recharging the battery it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting Note If battery cables are disconnected it will be necessary to reset memory feature...

Page 330: ...foreign material that may have collected during storage Check tire pressures and set tire inflation per the Tire Label Check brake pedal operation Drive the vehicle 15 feet 4 5 meters back and forth to remove rust build up Check fluid levels including coolant oil and gas to make sure there are no leaks and fluids are at recommended levels If the battery was removed clean the battery cable ends and...

Page 331: ...erly load your vehicle Make sure every passenger is properly restrained WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a seat belt All occupants must wear seat belts Children and infants must use appropriate restraints to minimize the risk of injury or ejection Study your owner s manual for specific information about equipment features inst...

Page 332: ...ever be used A dissimilar spare tire size other than the spare tire provided or major dissimilar tire sized between the front and rear axles could cause the system to stop functioning and default to front wheel drive How Your Vehicle Differs from Other Vehicles Crossover vehicles can differ from some other vehicles in a few noticeable ways Your vehicle may be Higher to allow higher load carrying c...

Page 333: ...as defined in Title 49 Code of Federal Regulations Part 575 104 c 2 U S Department of Transportation Tire quality grades The U S Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled...

Page 334: ... s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel Sustained high temperature can cause the material of the tire to degenerate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must me...

Page 335: ...has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile 1 6 kilometers Recommended inflation pressure The cold inflation pressure found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label loc...

Page 336: ...rating for your vehicle may be different from this example A P Indicates a tire designated by the Tire and Rim Association that may be used for service on cars sport utility vehicles minivans and light trucks Note If your tire size does not begin with a letter this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufacturing Association B 215...

Page 337: ...sure The tires on your vehicle may operate at different conditions for load and inflation pressure These speed ratings may need to be adjusted for the difference in conditions The ratings range from 81 mph 130 km h to 186 mph 299 km h These ratings are listed in the following chart Note You may not find this information on all tires because it is not required by federal law Letter rating Speed rat...

Page 338: ...nd pounds that can be carried by the tire See the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position for the correct tire pressure for your vehicle L Treadwear Traction and Temperature Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of...

Page 339: ...r radial tubeless Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional information beyond those of P type tires These differences are described below Note Tire Quality Grades do not apply to this type of tire A LT Indicates a tire designated by the Tire and Rim Association that is intended for service on light trucks B Load Range Load Inflation...

Page 340: ...o sidewall edge In general the larger the number the wider the tire C 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall D D Indicates a diagonal type tire R Indicates a radial type tire E 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new whe...

Page 341: ... accidents A tire can lose up to half of its air pressure and not appear to be flat You are strongly urged to buy a reliable tire pressure gauge as automatic service station gauges may be inaccurate Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge Use the recommended cold inflation pressure for optimum tire performance and wear Unde...

Page 342: ...ication Label or Tire Label To check the pressure in your tire s 1 Make sure the tires are cool meaning they are not hot from driving even a mile Note If you are checking tire pressure when the tire is hot for example driven more than 1 mile 1 6 kilometers never bleed or reduce air pressure The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures A...

Page 343: ...hat may permit air leakage and repair or replace the tire and replace the valve stem Inspect the tire sidewalls for cracking cuts bruises and other signs of damage or excessive wear If internal damage to the tire is suspected have the tire demounted and inspected in case it needs to be repaired or replaced For your safety tires that are damaged or show signs of excessive wear should not be used be...

Page 344: ...ars due to aging even if it has not been used U S DOT Tire Identification Number Both U S and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires This information identifies and describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of...

Page 345: ... located on the B Pillar or edge of the driver s door If this information is not found on these labels then you should contact your authorized dealer as soon as possible Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle which could result in an increased risk of loss of vehicle control vehicle rollover personal injury and death Additionally the ...

Page 346: ... tire service professional should do the mounting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 feet 3 66 meters away from the tire wheel assembly Your vehicle is equipped with tires designed to provide a safe ride and handling capability Important Remember to replace the wheel valve stems when the road tires are replaced on your ve...

Page 347: ...immediately reduce your speed Drive with caution until you can safely pull off the road Stop and inspect the tires for damage If a tire is under inflated or damaged deflate it remove the wheel and replace it with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected Tire and Wheel Alignment A bad jo...

Page 348: ...ce information will help your tires wear more evenly providing better tire performance and longer tire life Front wheel drive All wheel drive vehicles front tires at left of diagram Sometimes irregular tire wear can be corrected by rotating the tires USING SNOW CHAINS WARNING Snow tires must be the same size load index speed rating as those originally provided by Ford Use of any tire or wheel not ...

Page 349: ...ins securely verifying that the cables do not touch any wiring brake lines or fuel lines Do not exceed 30 mph 48 km h with tire cables on your vehicle Drive cautiously If you hear the cables rub or bang against your vehicle stop and retighten the cables If this does not work remove the cables to prevent damage to your vehicle Remove the tire cables when they are no longer needed Do not use tire ca...

Page 350: ...to indicate when the system is not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a malfunction the telltale will flash for approximately one minute and then remain continuously illuminated This sequence will continue upon subsequent vehicle start ups as long as the malfunction exists When the malfunction indicator is illum...

Page 351: ... sends the tire pressure readings to your vehicle The low tire pressure warning light will turn on if the tire pressure is significantly low Once the light is illuminated your tires are under inflated and need to be inflated to the manufacturer s recommended tire pressure Even if the light turns on and a short time later turns off your tire pressure still needs to be checked When Your Temporary Sp...

Page 352: ...apter 2 After inflating your tires to the manufacturer s recommended pressure as shown on the Tire Label located on the edge of driver s door or the B Pillar the vehicle must be driven for at least two minutes over 20 mph 32 km h before the light turns off Spare tire in use Repair the damaged road wheel and tire and reinstall it on the vehicle to restore system function For a description on how th...

Page 353: ...sure monitoring system monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase about 2 to 4 psi 14 to 28 kPa from a cold start situation If the vehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature the tire pressure may decrease approximately 3 psi 21 kPa for a dr...

Page 354: ... to the system sensors See Tire Pressure Monitoring System earlier in this chapter Replace the spare tire with a road tire as soon as possible During repairing or replacing of the flat tire have the authorized dealer inspect the tire pressure monitoring system sensor for damage Dissimilar Spare Tire and Wheel Assembly Information WARNING Failure to follow these guidelines could result in an increa...

Page 355: ...can lead to impairment of the following Handling stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capability 3 Full size dissimilar spare without label on wheel When driving with the full size dissimilar spare tire and wheel assembly do not exceed 70 mph 113 km h use more than one dissimilar spare tire w...

Page 356: ...ehicle from moving or slipping off the jack even if the transmission is in park P WARNING To help prevent the vehicle from moving when you change a tire be sure to place the transmission in park P set the parking brake and block in both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed WARNING Never get underneath a vehicle that is support...

Page 357: ...w seat is stowed in the floor you will need to unstow it to access the spare tire and jack 3 Remove the carpeted floor panel located in the rear of the vehicle then remove the wing nut that secures the spare tire by turning it counterclockwise 4 Lift and remove the spare tire from the trunk 5 Remove the second wing nut that secures the jack retention bracket by turning it counterclockwise Then rem...

Page 358: ...heel is completely off the ground 11 Remove the lug nuts with the lug wrench 12 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall the lug nuts until the wheel is snug against the hub Do not fully tighten the lug nuts until the wheel has been lowered 13 Lower the wheel by turning the jack handle counterclockwise 14 Remove the jack and fully tighten the...

Page 359: ...re tire tub 2 Securely close the wrench compartment and the jack bag using the Velcro straps 3 Place the jack kit on the angled bracket in the spare tire tub using the locating tabs to position the jack correctly 4 Insert the straight end of the jack retention bracket through the eyelet of the angled bracket and swing the retention bracket over the jack With the jack in place place the looped end ...

Page 360: ...cifications WARNING When a wheel is installed always remove any corrosion dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub brake drum or brake disc that contacts the wheel Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel Installing wheels without correct ...

Page 361: ... for nut and bolt threads free of dirt and rust Use only Ford recommended replacement fasteners Note Inspect the wheel pilot hole and mounting surface prior to installation Remove any visible corrosion or loose particles 360 Wheels and Tires 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 362: ...ctane recommendations in the Fuel and Refueling chapter Firing order 1 4 2 5 3 6 1 4 2 5 3 6 Spark plug gap 0 049 0 053 inch 1 25 1 35 mm 0 0295 0 0335 inch 75 85 mm Ignition system Coil on plug Coil on plug Compression ratio 10 8 1 10 0 1 Engine Drivebelt Routing Capacities and Specifications 361 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 363: ...etrating and Lock Lubricant XL 1 None Automatic transmission fluid 2 3 6F50 transmission 10 9 quarts 10 3L Motorcraft MERCON LV XT 10 QLVC U S CXT 10 LV12 Canada WSS M2C938 A MERCON LV 6F55 transmission 11 6 quarts 11 0L Rear differential fluid All Wheel Drive 2 43 pt 1 15L Motorcraft SAE 80W 90 Premium Rear Axle Lubricant XY 80W90 QL WSP M2C197 A Power Transfer Unit PTU fluid All Wheel Drive 4 18...

Page 364: ...y Synthetic Motor Oil XO 5W30 QSP or XO 5W30 QFS U S CXO 5W30 LSP12 or CXO 5W30 LFS12 Canada WSS M2C946 A Engine coolant 8 3 5L V6 engine 13 2 quarts 12 5L Motorcraft Orange Antifreeze Coolant Prediluted VC 3DIL B U S CVC 3DIL B Canada WSS M97B44 D2 3 5L V6 EcoBoost engine 13 7 qt 13 0L Fuel tank 18 6 gal 70 4L Windshield washer fluid Fill as required Motorcraft Premium Windshield Washer Concentra...

Page 365: ...in brake system damage and possible failure 2 Approximate dry fill capacity Actual amount may vary during fluid changes 3 Automatic transmissions that require MERCON LV should only use MERCON LV fluid Refer to scheduled maintenance information to determine the correct service interval Use of any fluid other than the recommended fluid may cause transmission damage 4 See your authorized dealer for f...

Page 366: ...engine and emission systems 8 Add the coolant type originally equipped in your vehicle 9 See warning below WARNING The air conditioning refrigerant system contains refrigerant R 134a under high pressure Opening the air conditioning refrigerant system can cause personal injury Air conditioning refrigerant system is to be serviced only by qualified personnel Capacities and Specifications 365 2015 Fl...

Page 367: ...scheduled maintenance These parts meet or exceed Ford Motor Company s specifications and are engineered for your vehicle Use of other parts may impact vehicle performance emissions and durability Your warranty may be void for any damage related to use of other parts If a Motorcraft oil filter is not available use an oil filter that meets industry performance specification SAE USCAR 36 For spark pl...

Page 368: ... Identification Number VIN contains the following information A World manufacturer identifier B Brake system Gross Vehicle Weight Rating GVWR Restraint Devices and their location C Make vehicle line series body type D Engine type E Check digit F Model year G Assembly plant H Production sequence number XXXXXXXXXXXXXXXXX Capacities and Specifications 367 2015 Flex 471 Owners Guide gf 1st Printing Oc...

Page 369: ...d to either the door hinge pillar the door latch post or the edge of the door near the door latch next to the driver s seating position TRANSMISSION CODE DESIGNATION You can find a transmission code on the Safety Compliance Certification Label The following table tells you which transmission each code represents Description Code 6 speed automatic transmission 6F50 J 6 speed automatic transmission ...

Page 370: ...warrant your accessory through the warranty that provides the greatest benefit 24 months unlimited mileage The remainder of your new vehicle limited warranty Contact an authorized dealer for details and a copy of the warranty Exterior style Bug shield Splash guards Deflectors Graphics Spoiler Interior style Ambient lighting Rear seat entertainment Door sill plates with logo Backlit door sill plate...

Page 371: ... specific weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems that are equipped with radio transmitters for example two way radios telephones and theft alarms Any such equipment installed in your vehicle should comply with Federal Communications Commission FCC and Canadian Radio Telecom...

Page 372: ...th over 1 000 covered components this plan is so complete that we generally only discuss what s not covered 2 ExtraCARE Covers 113 components and includes many high tech items 3 BaseCARE Covers 84 components 4 PowertrainCARE Covers 29 critical components Ford Extended Service Plan is honored by all authorized Ford dealers in the U S and Canada It is the only extended service plan authorized and ba...

Page 373: ...oid the Rising Cost of Properly Maintaining Your Vehicle Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance and selected wear items The coverage is prepaid so you never have to worry about affording your vehicle s maintenance It covers regular checkups routine inspections preventive care and replacement of select items that require periodic atte...

Page 374: ...ment Coverage for certain maintenance and wear items Protection against repair costs after your New Vehicle Limited Warranty Coverage expires Roadside Assistance benefits There are several Ford Extended Service Plans available in various time distance and deductible combinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you purchase Ford...

Page 375: ...D units play commercially pressed 4 75 inch 12 centimeter audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Note Do not insert CDs with homemade paper adhesive labels into the CD player as the label may peel and cause the CD to become jammed You should use a permanent felt tip marker ...

Page 376: ...file extension and all folders containing MP3 files from F001 folder T001 track to F253 T255 Creating discs with only one level of folders helps with navigation through the disc files If you are burning your own MP3 discs it is important to understand how the system reads the structures you create While various files may be present files with extensions other than mp3 only files with the mp3 exten...

Page 377: ...are of all applicable local laws that may affect the use of electronic devices while driving Note Some features such as Sirius satellite radio may not be available in your location Check with an authorized dealer A RADIO Press this button to listen to the radio or change radio frequency bands Press the function buttons below the radio screen to select different radio functions B CD Press this butt...

Page 378: ...e of these buttons to select the previous or next channel If you select a specific category such as Jazz Rock or News use these buttons to find the previous or next channel in the selected category Press and hold one of these buttons to move quickly in that direction to the next channel or category In CD mode press one of these buttons to select the previous or next track Press and hold one of the...

Page 379: ...e options may appear slightly different Press MENU Press the up and down arrow buttons to scroll through the options Press the right arrow to enter a menu Press the left arrow to exit a menu Press OK to confirm a selection Radio Settings Scan Select for a brief sampling of all available channels Set Category Select to have the system search by certain music categories such as Rock Pop or Country R...

Page 380: ...king or unlocking a channel requires your PIN Set Category Select to view channel categories such as Pop Rock or News If you select a category seek and scan functions only stop on channels in that category Alerts Select to turn off or turn on alerts for songs artists or teams The system alerts you when the selection is playing on another channel Save up to 20 alerts Unlock All Stations Use your PI...

Page 381: ...nt MP3 folder CD Compression Select to bring soft and loud passages together for a more consistent listening level Clock Settings Set Time Select to set the time Set Date Select to set the calendar date 24h Mode Select to view clock time in a 12 hour mode or 24 hour mode Display Settings Language Select to display the language in English French or Spanish Temp Setting Select to display the outside...

Page 382: ... all applicable local laws that may affect the use of electronic devices while driving Note The MyFord Touch system controls most of the audio features See the MyFord Touch chapter for more information A Eject Press this button to eject a CD B CD Slot Insert a CD C TUNE and TUNE In radio mode press these buttons to manually search through the radio frequency band In Sirius mode press these buttons...

Page 383: ...vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may...

Page 384: ...kets HD Radio technology is the digital evolution of analog AM FM radio Your system has a special receiver that allows it to receive digital broadcasts where available in addition to the analog broadcasts it already receives Digital broadcasts provide a better sound quality than analog broadcasts with free crystal clear audio and no static or distortion For more information and a guide to availabl...

Page 385: ...tion as a preset When the channel is active on screen press and hold a memory preset slot until the sound returns There is a brief mute while the radio saves the station Sound returns when finished When recalling a HD2 or HD3 memory preset there is a mute before the digital audio plays as the system must once again acquire the digital signal As with any saved radio station you cannot access the sa...

Page 386: ...ver verifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital Blending is the shift from analog to digital sound or digital back to analog sound In order to provide the best possible experience use the contact form to report any station issues found while listening...

Page 387: ...es not match currently playing audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below There is no text information shown for currently selected frequency Data service issue by the radio broadcaster Fill out the station issue form at website listed below HD2 HD7 stations not found when Scan is pressed Pressing Scan disables HD2 HD7 channel search N...

Page 388: ...io reception issues Antenna obstructions For optimal reception performance keep the antenna clear of snow and ice build up and keep luggage and other material as far away from the antenna as possible Terrain Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with your reception Station overload When you pass a ground...

Page 389: ...ete list of Sirius satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or call Sirius at 1 888 539 7474 Satellite Radio Electronic Serial Number ESN You need your ESN to activate modify or track your satellite radio account When in satellite radio mode you can view this number by pressing SIRIUS and memory preset 1 at the same time...

Page 390: ...open area the signal should return Updating Update of channel programming in progress No action required The process may take up to three minutes Call SIRIUS 1 888 539 7474 Your satellite service is no longer available Call Sirius at 1 888 539 7474 to resolve subscription issues None Found Check Channel Guide All the channels in the selected category are either skipped or locked Use the channel gu...

Page 391: ...which may increase the risk of serious injury The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers You can use any portable music player designed for use with headphones Your audio extension cable mu...

Page 392: ...e recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving The USB port allows you to plug in media playing devices memory sticks and charge devices if supported See the SYNC chapter for more information MEDIA HUB IF E...

Page 393: ...st Vehicle Health Report and SYNC Services Traffic Directions Information if equipped Use applications such as Pandora and Stitcher via SYNC AppLink if applicable Access phonebook contacts and music via voice commands Stream music from your connected phone Text message Use the advanced voice recognition system USB device charging if your device supports this 392 SYNC 2015 Flex 471 Owners Guide gf ...

Page 394: ...ons For your safety certain features are speed dependent and restricted when your vehicle is traveling over 3 mph 5 km h Safety Information WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your veh...

Page 395: ...e system also records a short development log of approximately 10 minutes of all recent system activity The log profile and other system data may be used to improve the system and help diagnose any problems that may occur The cellular profile media device index and development log remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone ...

Page 396: ...t the level of voice interaction and feedback Vehicle Health Report Run a vehicle health report Services Access the SYNC Services portal Mobile apps Access mobile applications Help Hear a list of voice commands available in the current mode If equipped U S only System Interaction and Feedback The system provides feedback through audible tones prompts questions and spoken confirmations depending on...

Page 397: ...idate lists when it has the same confidence level of several options based on your voice command When turned on you may be prompted with as many as four possibilities for clarification For example Say 1 after the tone to call John Doe at home Say 2 after the tone to call Johnny Doe on mobile Say 3 after the tone to call Jane Doe at home Or Say 1 after the tone to play John Doe Say 2 after the tone...

Page 398: ...dependent features To check your phone s compatibility see your phone s user manual and visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca Pairing a Phone for the First Time Note SYNC can support downloading up to approximately 1000 entries per Bluetooth enabled cellular phone Note Make sure the vehicle ignition and radio are turned on and the transmission is in position P Note To sc...

Page 399: ...es is selected and press OK 3 Scroll until Add Bluetooth Device is selected and press OK 4 When Find SYNC appears in the display press OK 5 Put your phone into Bluetooth discovery mode See your phone s user guide if necessary 6 When prompted on your phone s display enter the six digit PIN provided by SYNC in the radio display The display indicates when the pairing is successful 7 The system then p...

Page 400: ...formation is completely downloaded using Bluetooth 3 See MENU table below 4 See DIAL table below MENU Phone connections Phone settings message notification off Phone settings message notification on Phone settings set phone ringer Phone settings set ringer 1 Phone settings set ringer 2 Phone settings set ringer 3 Phone settings set ringer off Battery Phone name Signal Text message inbox Words in a...

Page 401: ...on or press MENU to go to the PHONE menu Making Calls Press the voice icon and when prompted say 1 Say Call name or Dial then the desired number 2 When the system confirms the number say Dial again to initiate the call To erase the last spoken digit say Delete or press the left arrow button To erase all spoken digits say Clear or press and hold the left arrow button To end the call press and hold ...

Page 402: ...n Privacy and the system transfers your call Call Hold Put an active call on hold Press OK when Place Call on Hold appears To answer another call at this time press the phone button Join Calls Join two separate calls 1 Press the phone button 2 Access the desired contact through SYNC or use voice commands to place the second call Once actively in the second call press MENU 3 Scroll until Join Calls...

Page 403: ...one button to call the selection Return Exit the current menu Accessing Features through the Phone Menu The SYNC phone menu allows you to redial a number access your call history and phone book and send text messages as well as access phone and system settings You can also access advanced features such as 911 Assist Vehicle Health Report and SYNC Services 1 Press the phone button to enter the Phon...

Page 404: ...Bluetooth enabled cellular phone supports this feature Phonebook1 2 Allows you to access your downloaded phonebook 1 Press OK to confirm and enter If your phonebook has fewer than 255 listings they appear alphabetically in flat file mode If there are more they are organized into alphabetical categories 2 Scroll until the desired contact appears then press OK 3 Press OK or the phone button Text Mes...

Page 405: ...Exit the phone menu by pressing OK 1 This is a phone dependent feature 2 This is a phone dependent and speed dependent feature 3 If equipped United States only 4 If equipped United States and Canada only Text Messaging Note This is a phone dependent feature SYNC allows you to receive send download and delete text messages The system can also read incoming text messages to you so that you do not ha...

Page 406: ... 1 Press the phone button 2 Scroll until Text Message appears and press OK 3 Scroll to select from the following options Send Text Message enables you to send a new text message based on a pre defined set of 15 messages Download Unread Msgs allows you to download your unread messages only to SYNC To download the messages press OK to select The display indicates your messages are being downloaded W...

Page 407: ...ect the specific contact 6 Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message Each text message is sent with the following signature This message was sent from my Ford or Lincoln Pre defined text message options Can t talk right now Call me Call you later Be there in 10 minutes Be there in 20 minutes Yes No Why Thanks Where R ...

Page 408: ...select and scroll to view the information When done press OK again to return to the phone status menu Set Ringer Select which ring tone sounds during an incoming call one of the system s or your phone s 1 Press OK to select and scroll to hear Ringer 1 Ringer 2 Ringer 3 and Phone Ringer 2 Press OK to select Note If your phone supports in band ringing your phone s ringer sounds when Phone Ringer is ...

Page 409: ...and press OK again when Confirm Download appears Auto Download Automatically download your phone book each time your phone connects to SYNC Press OK to select When Auto Download On appears press OK to have your phonebook automatically downloaded each time Select Off to NOT download your phonebook every time your phone connects to SYNC Your phonebook call history and text messages can only be acces...

Page 410: ... and select OK 4 Scroll to select from the following options If you select You can Add Bluetooth Device See Using SYNC with your phone earlier in this chapter for pairing instructions Connect Bluetooth Device Connect a previously paired Bluetooth enabled phone 1 Press OK to select and view a list of previously paired phones 2 Scroll until the desired device is chosen then press OK to connect the p...

Page 411: ... feature Advanced Menu Options This menu allows you to access settings such as prompts languages defaults perform a master reset install an application and view system information 1 Press the phone button to enter the Phone Menu 2 Scroll until System Settings appears and press OK 3 Scroll until Advanced appears and select OK 4 Scroll to select from the following options If you select You can Promp...

Page 412: ...es 1 Press OK to select and then press OK again when Restore Defaults appears in the display 2 Press OK to confirm Master Reset Completely erase all information stored on SYNC phonebook call history text messages and paired devices and return to the factory default settings Press OK to select The display indicates when complete and SYNC takes you back to the Advanced menu Install Application Insta...

Page 413: ... do it yourself Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash If you do not hear 911 Assist within five seconds of the crash the system or phone may be damaged or non functional WARNING Always place your phone in a secure location in the vehicle so it does not become a projectile or get damaged in a crash F...

Page 414: ...ess OK when the desired option appears in the radio display Set On or Set Off appears in the display as confirmation Off selections include Off with reminder and Off without reminder Off with reminder provides a display and voice reminder at phone connection at vehicle start Off without reminder provides a display reminder only without a voice reminder at phone connection To make sure that 911 Ass...

Page 415: ...ant s in the vehicle is able to talk with the operator Be prepared to provide your name phone number and location immediately because not all 911 systems are capable of receiving this information electronically 911 Assist May Not Work If Your cellular phone or 911 Assist hardware was damaged in a crash The vehicle s battery or SYNC system has no power The phone s paired and connected to the system...

Page 416: ...alth Report privacy notice Note In order to allow a break in period for your vehicle you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles Register for Vehicle Health Report and set your report preferences at www SYNCMyRide com After registering you can request a Vehicle Health Report inside your vehicle Return to your account at www SYNCMyRide com...

Page 417: ...rt of your vehicle s diagnostic systems and send the results to Ford where it is combined with scheduled maintenance information open recalls and other field service actions and unserviced vehicle inspection items from your authorized dealer Vehicle Health Report Privacy Notice When you run a Vehicle Health Report Ford Motor Company may collect your cellular phone number to process your report req...

Page 418: ...our driving decisions based on your observations of local conditions and existing traffic regulations Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver if you would be placed in an unsafe situation or if you would be directed into an area that you consider unsafe Maps used by this system may be inaccurate because of errors changes in roads traffic condit...

Page 419: ...ich to choose 6 To return to the Services menu say Services or for help say Help Receiving Turn by Turn Directions 1 When connected to SYNC Services say Directions or Business search To find the closest business or type of business to your current location just say Business search and then Search near me If you need further assistance in finding a location you can say Operator at any time within a...

Page 420: ...nformation You can save address points such as work or home You can also save favorite information like sports teams or a news category To learn more log onto www SYNCMyRide com Push to interrupt Press the voice button at any time while you are connected to SYNC Services to interrupt a voice prompt or an audio clip such as a sports report wait for the listening tone and say your voice command Port...

Page 421: ... 1 Plug the device into the vehicle s USB port 2 Press the voice icon and when prompted say USB 3 You can now play music by saying any of the appropriate voice commands See the media voice commands To connect using the system menu 1 Plug the device into the vehicle s USB port 2 Press AUX and then MENU to enter the Media Menu 3 Scroll until Select Source appears and press OK 4 Scroll to select USB ...

Page 422: ...ay on Phone Media Bluetooth Connections Pause Play Play album name 1 3 Play all Play artist name 1 3 Play genre name 1 3 Play next folder 2 Play next track Play playlist name 1 3 Play previous folder 2 Play previous track Play song name 1 3 Play track name 1 3 Refine album name 1 3 Refine artist name 1 3 Refine song name 1 3 Refine track name 1 3 Repeat off Repeat on Search album name 1 3 Search a...

Page 423: ...ll been indexed Indexing times can vary from device to device and also with regard to the number of songs being indexed Search Play Genre The system searches all the data from your indexed music and if available begins to play the chosen type of music You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player Similar Music The system c...

Page 424: ...ions Pause Play Play next track Play previous track Media Menu Features The media menu allows you to select your media source how to play your music by artist genre shuffle repeat etc and also to add connect or delete devices 1 Press AUX and then MENU to enter the Media Menu 2 Scroll to cycle through When you select You can Play Menu Play your music by artist album genre playlists tracks similar m...

Page 425: ...able of indexing thousands of average size media and notifies you if the maximum indexing file size is reached Bluetooth Audio This is a phone dependent feature which allows you to stream music playing on your Bluetooth enabled phone If supported by your device you can press SEEK to play the previous or next track SYNC Line In Press OK to select and play music from your portable music player over ...

Page 426: ...y All in the Play Menu and then select Shuffle Repeat Press OK to repeat any song Autoplay Press OK to listen to music which has already been randomly indexed during the indexing process Mobile Apps Interact with SYNC capable mobile applications on your smart phone See SYNC AppLink earlier in this chapter for more information System Settings Access Bluetooth Device menu listings add connect set as...

Page 427: ...rack title appears in the display Artists Sort all indexed media by artist Once selected the system lists and then play all artists and tracks alphabetically If there are less than 255 indexed artist they are listed alphabetically in flat file mode If there are more they are categorized in alphabetical categories 1 Press OK to select You can select to play All Artists or any indexed artist 2 Scrol...

Page 428: ...es Press OK to select Then scroll to select the desired playlist and press OK Tracks Search for and play a specific track which has been indexed SYNC lists your tracks alphabetically in flat file mode If there are more than 255 SYNC automatically organizes them into alphabetical categories Press OK to select Then scroll to select the desired track and press OK Explore USB Explore all supported dig...

Page 429: ...lable in voice recognition play menu browsing and similar music Unknowns are placed into any unpopulated metadata tag Return Exit the current menu System Settings System settings provide access to your Bluetooth Devices and Advanced menu features The Bluetooth Devices menu allows you to add connect and delete a device as turn the Bluetooth feature on and off Your Advanced menu allows you to access...

Page 430: ... 1 Press OK to select and view a list of devices 2 Scroll until the desired device is chosen and press OK to connect the device Set Bluetooth On Off Turn the Bluetooth feature on and off Press OK and scroll to toggle between On and Off When the desired selection is chosen press OK Turning Bluetooth off disconnects all Bluetooth devices and deactivates Bluetooth features Delete Device Delete a pair...

Page 431: ...he display SYNC takes you back to the Advanced menu Languages Choose from English Francais and Espanol The displays and prompts are in the selected language 1 Press OK to select and then scroll through the languages 2 Press OK when the desired selection appears in the display 3 If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to...

Page 432: ...ompatibility register your account and set preferences as well as access a customer representative via an online chat during certain hours Visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca for more information Phone issues Issue Possible cause s Possible solution s There is excessive background noise during a phone call The audio control settings on your phone may be affecting SYNC ...

Page 433: ...cts to SYNC by using the Add Contacts feature Use the SYNCmyphone feature available on the website The system says Phonebook Downloaded but my phonebook in SYNC is empty or is missing contacts Limitations on your phone s capability Try pushing your phonebook contacts to SYNC by using the Add Contacts feature If the missing contacts are stored on your SIM card try moving them to the device memory R...

Page 434: ... SYNC from your device and trying again Check the security and auto accept prompt always settings relative to the SYNC Bluetooth connection on your phone Update your device s software firmware Turn off the Auto phonebook download setting Text messaging is not working on SYNC This is a phone dependent feature OR Possible phone malfunction Go to the website to review your phone s compatibility Try t...

Page 435: ... limitation Make sure you are not leaving the device in your vehicle during very hot or cold temperatures Bluetooth audio does not stream This is a phone dependent feature OR The device is not connected Make sure the device is connected to SYNC and that you have pressed play on your device SYNC does not recognize music that is on my device Your music files may not contain the proper artist song ti...

Page 436: ...back in and change it back to your preferred dealer and retrieve the report I am unable to submit a report This could be due to your phone s compatibility OR Bad signal strength OR Your phone may not be activated on the website Update your mobile number in your account on the website Make sure you have full signal strength and that your Bluetooth volume level has been turned up Try deleting your p...

Page 437: ...ands OR You may not be saying the name exactly as it is saved OR The system may not be reading the name the same way you are saying it Review the media voice commands at the beginning of the media section Say the song or artist exactly as listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power Generation Make sure you are saying ...

Page 438: ...book contacts may be saved in CAPS Review the phone voice commands at the beginning of the phone section Make sure you are saying the contacts exactly as listed For example if a contact is saved as Joe Wilson say Call Joe Wilson The system works better if you list full names such as Joe Wilson rather than Joe Do not use special characters such as 123 or ICE as the system does not recognize them If...

Page 439: ...e apps on your device iPhone users must also connect to SYNC s USB port with an Apple USB cable My phone is connected but I still cannot find any apps AppLink enabled apps are not installed and running on your mobile device Ensure you have downloaded and installed the latest version of the app from your phone s app store Ensure the app is running on your phone Some apps require you to register or ...

Page 440: ...that then restart the app If the app does not have that option you can also manually Force Close the app by going to the phone s settings menu selecting Apps then finding the particular app and choosing Force stop Don t forget to restart the app afterwards then select Find New Apps on SYNC On an iPhone with iOS7 to force close an app double tab the home button then swipe up on the app to close it ...

Page 441: ...e button My iPhone phone is connected my app is running I restarted the app but I still cannot find it on SYNC The USB connection to SYNC may need to be reset Unplug the USB cable from the phone wait a moment and plug the USB cable back in to the phone After a few seconds the app should appear in SYNC s Mobile Apps Menu If not Force Close the application and restart it I have an Android phone I fo...

Page 442: ... in the app s settings menu on the phone SYNC System Reset The SYNC system in your vehicle has System Reset feature that can be performed if the function of a SYNC feature is lost This reset is intended to restore functionality and will not erase any information previously stored in the system Such as paired devices phonebook call history text messages or user settings To perform a System Reset pr...

Page 443: ...licable local laws that may affect the use of electronic devices while driving A Phone B Navigation or Information if your vehicle is not equipped with Navigation C Climate D Settings E Home F Information G Entertainment This system uses a four corner strategy to provide quick access several vehicle features and settings The touchscreen provides easy interaction with your cellular phone multimedia...

Page 444: ...ing Making Calls Quick Dial Phonebook Call History Text Messaging Settings NAVIGATION Press to select any of the following My Home Favorites Previous Destinations Point of Interest Emergency Street Address Intersection City Center Map Edit Route Cancel Route CLIMATE Press to select any of the following Driver Settings Recirculated Air Auto Dual Passenger Settings A C Defrost MyFord Touch If Equipp...

Page 445: ...k with your authorized dealer for availability INFORMATION Press to select any of the following SYNC Services Sirius Travel Link Alerts Calendar SYNC Apps If the icon is yellow see Alerts in the Information section of this chapter The availability of these features is dependent on your vehicle s option package software and market ENTERTAINMENT Press to select any of the following AM FM SIRIUS CD U...

Page 446: ...of playing media Fan Control the speed of the climate system fan Climate Control the temperature and settings of the climate control system Seek and Tune Use as you normally would in media modes Eject Eject a CD from the entertainment system SOURCE Touch the word repeatedly to see all available media modes SOUND Touch the word to access the Sound menu where you can adjust settings such as Bass Tre...

Page 447: ...e aware of applicable state and local laws that may affect use of electronic devices while driving Do not attempt to service or repair SYNC See your authorized dealer Do not operate playing devices if the power cords and or cables are broken split or damaged Carefully place cords and or cables where they will not be stepped on or interfere with the operation of pedals seats and or compartments or ...

Page 448: ...Features Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploading phonebook contacts from a USB List entries are limited for phone contacts and recent phone call entries System Functionality Editing the keypad code Enabling Valet Mode Editing settings while the rear view camera or Active Park Assist are active Wi Fi and Wireless Editing wireless settings Editing the list of ...

Page 449: ...ex and development log will remain in the vehicle unless you delete it and are generally accessible only in the vehicle when the cellular phone or media player is connected If you no longer plan to use SYNC or the vehicle we recommend you perform a Master Reset to erase all information stored in SYNC SYNC data cannot be accessed without special equipment and access to the vehicle s SYNC module For...

Page 450: ...call by choosing from select menus within the Phone menu If your vehicle is equipped with Navigation you can view the current route or cancel a route Note If your vehicle is not equipped with Navigation Compass appears in the display instead of Navigation If you press the right arrow to go into the Compass menu you can see the compass graphic The compass displays the direction in which the vehicle...

Page 451: ...e through that source s presets USING VOICE RECOGNITION This system helps you control many features using voice commands This allows you to keep your hands on the wheel and focus on what is in front of you The system provides feedback through audible tones prompts questions and spoken confirmations depending on the situation and the chosen level of interaction voice settings The system also asks s...

Page 452: ...h your current voice session Press the voice icon After the tone say Help to hear a list of possible voice commands Helpful Hints Make sure the interior of your vehicle is as quiet as possible Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands After pressing the voice icon wait until after the tone sounds and Listening appears before ...

Page 453: ...s list of commands Voice settings list of commands Help This command is only available when your vehicle is equipped with the navigation system and the navigation system SD card is in the card slot This command is only available when you have an active Sirius satellite radio subscription Voice Settings Voice settings allow you to customize the level of system interaction help and feedback The syst...

Page 454: ...ngs using voice commands Press the voice icon Wait for the prompt Please say a command Another tone sounds to let you know the system is listening Voice settings using voice commands Interaction Mode Novice Interaction Mode Advanced Confirmation Prompts On Confirmation Prompts Off Phone Candidate Lists On Phone Candidate Lists Off Media Candidate Lists On Media Candidate Lists Off Help Using Voice...

Page 455: ...e buttons change with the media mode you are in H Radio memory presets and CD controls Note Some features may not be available in your area Contact an authorized dealer for more information You can access these options using the touchscreen or voice commands A B C D E F G H 454 MyFord Touch If Equipped 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 456: ...elp If you have said Browse you can then say any commands in the following chart This command is only usable if you have an active subscription to Sirius satellite radio BROWSE League games Sirius category channels SD card Sirius channel guide USB Help This command is only usable if you have an active subscription to Sirius satellite radio For more commands in SD card or USB mode see the SD card a...

Page 457: ...0 1710 87 9 107 9 Sirius 0 223 Channel name Play genre name Play playlist name Play artist name Play song name Play album name Play name song or album by artist name Play name Sports games This command is only usable if you have an active subscription to Sirius satellite radio The commands that have around the word means that the word is optional For example if you say Play Metallica this is the s...

Page 458: ...oose to either seek or scan for the stations playing that category RDS Text Display allows you to view the information broadcast by FM stations AST allows you to have the system automatically store the six strongest stations in your current location TAG Button is available when HD Radio is on and allows you to tag a song to download later When you select On TAG appears on screen when HD Radio is a...

Page 459: ... programming status and is available in analog and digital broadcasts Other multicast stations HD2 through HD7 are only available digitally TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on To turn the feature on and use it 1 Press AM or FM Options TAG button On 2 When you hear a song you like touch TAG 3 The system automatically sav...

Page 460: ...able again However if you are listening to any of the possible HD2 through HD7 multicast channels the station mutes and stays muted unless it is able to connect to the digital signal again Station blending When the system first receives a station aside from HD2 HD7 multicast stations it first plays the station in the analog version Once the receiver verifies the station is an HD Radio station it s...

Page 461: ...quired The station is not available in your current location Text information does not match currently playing audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below There is no text information shown for currently selected frequency Data service issue by the radio broadcaster Fill out the station issue form at website listed below HD2 HD7 station...

Page 462: ...reset AM FM2 AM 530 1710 FM 2 preset AM autoset HD AM autoset preset Preset AM preset Radio off FM Radio on FM 87 9 107 9 Set PTY FM 87 9 107 9 HD Tune FM autoset Help FM autoset preset If available If you have said Tune see the following Tune chart TUNE 87 9 107 9 FM autoset 87 9 107 9 HD FM autoset preset 530 1710 FM preset AM FM1 AM 530 1710 FM 1 preset AM autoset FM2 AM autoset preset FM 2 pre...

Page 463: ...station Changing stations erases the previous audio While in replay mode Press and release the seek buttons to hear the previous or next song Press and hold the seek buttons to reverse or fast forward in the current track Press play or pause to play or pause the audio Press Replay to return to live audio if you have been using the feature to replay audio Scan Touch this button to hear a brief samp...

Page 464: ...the system can alert you when they are playing on a satellite radio channel Note Sirius does not support the Alert feature on all channels Ford Motor Company shall not be responsible for Alert feature variation Electronic Serial Number ESN is required when you need to activate modify or track your satellite radio account The ESN is on the System Information Screen SR ESN XXXXXXXXXXXX To access you...

Page 465: ...irius 0 223 SAT 3 Channel name SAT 3 preset Preset SAT preset SAT Sirius off SAT 1 Sirius on SAT 1 preset Sports game SAT 2 Tune SAT 2 preset Help If you have said Sports game see the following Sports game chart If you have said Tune see the following Tune chart SPORTS GAME Tune to the college name game Tune to the team city game Tune to the team city team name game Tune to the team name game Help...

Page 466: ...s hardware and a limited subscription term that begins on the date of sale or lease of your vehicle See your authorized dealer for availability For more information on extended subscription terms a service fee is required the online media player and a list of Sirius satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or call Sirius...

Page 467: ...t SIRIUS system failure There is an internal module or system failure present If this message does not clear shortly or with an ignition key cycle your receiver may have a fault See your authorized dealer for service Invalid Channel The channel is no longer available Tune to another channel or choose another preset Unsubscribed Channel Your subscription does not include this channel Contact Sirius...

Page 468: ...on Updated Sirius has updated the channels available for your vehicle No action required CD Press the lower left corner of the touchscreen and then select the CD tab You can also advance and reverse the current track or current folder if applicable Repeat Touch this button to repeat the currently playing track all tracks on the disc or turn the feature off if already on Shuffle Touch this button t...

Page 469: ...ds If you are listening to a CD press the voice button on the steering wheel control When prompted say any of the commands in the following chart If you are not listening to a CD press the voice button and after the tone say CD then any of the commands in the following chart CD Pause Repeat off Play Repeat track Play next track Shuffle Play previous track Shuffle CD Play track 1 512 Shuffle folder...

Page 470: ... screen SD logo is a trademark of SD 3C LLC USB Port The ports are located either in the center console or behind a small access door in the instrument panel To access and play music from your device press the lower left corner of the touchscreen and then select the USB tab This feature allows you to plug in media playing devices memory sticks flash drives or thumb drives and charge devices if the...

Page 471: ...vehicle may not have all these sound settings Media Player Settings allows you to select more settings which is under Media Player See Settings Device Information displays software and firmware information about the currently connected media device Update Media Index indexes your device each time you connect it to make sure you have the latest voice commands available for all media on the device B...

Page 472: ...Play video podcast name Play audiobook name Play video podcast episode name Play author name Play video playlist name Play composer name Previous Play folder name Repeat all Play genre name Repeat off Play movie name Repeat one Play music video name Shuffle Play next song Shuffle off Play playlist name What s this Play podcast name Help Play podcast episode name If you have said you would like to ...

Page 473: ...s and most USB drives Supported audio formats include MP3 WMA WAV and AAC It is also able to organize your indexed media from your playing device by metadata tags Metadata tags which are descriptive software identifiers embedded in the media files provide information about the file If your indexed media files contain no information embedded in these metadata tags SYNC may classify the empty metada...

Page 474: ...ice that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving WARNING For safety reasons do not connect or adjus...

Page 475: ...arking brake and put the transmission in position P 2 Attach one end of the audio extension cable to the headphone output of your player and the other end into the adapter in one of the two left A V input jacks white or red inside the center console 3 Press the lower left corner on the touchscreen Select either a tuned FM station or a CD if there is a CD already loaded into the system 4 Adjust the...

Page 476: ...ic player volume down If the problem persists replace or recharge the batteries in the portable media player Control the portable media player in the same manner when used with headphones as the auxiliary input jack does not provide control such as Play or Pause over the attached portable media player PHONE A Phone B Quick Dial C Phonebook D History E Messaging F Settings Hands free calling is one...

Page 477: ...ecommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving The first thing you must do to use the phone features of SYNC is to pair your Bluetooth enabled cellular phone with SYNC This allows you to use your phone in a ha...

Page 478: ...e next step 4 When prompted on your phone s display confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone 5 The display indicates when the pairing is successful SYNC may prompt you with more phone options For more information on your phone s capability see your phone s user guide and visit the website Making Calls Press the voice button on your steering wheel contr...

Page 479: ...ct picture settings if your device supports this feature press Phone Settings Manage Phonebook Download photos from Phonebook On History After you connect your Bluetooth enabled phone to SYNC you can access any previously dialed received or missed calls You can also choose to save these to your Favorites or to Quick Dial Note This is a phone dependent feature If your phone does not support downloa...

Page 480: ...le when your vehicle is traveling at speeds over 3 mph 5 km h Note Downloading and sending text messages using Bluetooth are phone dependent features 1 Touch the top left corner of the display to access the Phone menu 2 Touch Messaging Send Text 3 Enter a phone number or choose from your phone book 4 You can select from the following options Send which sends the message as it is Edit Text allows y...

Page 481: ...lect View and your vehicle is traveling over 3 mph 5 km h the system offers to read the message to you instead of allowing you to view it while driving Phone Settings Press Phone Settings Bluetooth Devices Touch this tab to connect disconnect add or delete a device as well as save it as a favorite Bluetooth Touch this tab to turn Bluetooth off or on Do Not Disturb Touch this tab if you want all ca...

Page 482: ...ne is compatible use this screen to adjust your internet data connection Select to make your connection profile with the personal area network or to turn off your connection You can also choose to adjust your settings or have the system always connect never connect when roaming or query on connect Press for more information Manage Phonebook Touch this button to access features such as automatic ph...

Page 483: ...l Privacy on Dial Read text message Do not disturb off Reply to text messages Do not disturb on Turn ringer off Forward text messages Turn ringer on Go to hands free Unmute call Hold call off Help Hold on This command is only available during an active call If you have said Messages see the following Messages chart MESSAGES Call Forward text messages Listen to text message Listen to text messages ...

Page 484: ... select markets Message and data rates may apply Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation Note SYNC Services requires activation before use Visit www SYNCMyRide com to register and check your eligibility for complimentary services Standard phone and message rates may apply Subscript...

Page 485: ...equest for continuous improvement the service may collect and record call details and voice communications For more information see SYNC Services Terms and Conditions at www SYNCMyRide com If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions do not subscribe or use the service SYNC Services uses adva...

Page 486: ...ny time within a Directions or Business search to speak with a live operator The system may prompt you to speak with an operator when it has difficulty matching your voice request The live operator can assist you by searching for businesses by name or by category residential addresses by street address or by name or specific street intersections Operator Assist is a feature of your SYNC Services s...

Page 487: ... to provide quicker access to your most used or favorite information You can save address points such as work or home You can also save favorite information like sports teams such as Detroit Lions or a news category You can learn more about personalization by logging onto www SYNCMyRide com Push to interrupt Press the voice button at any time while connected to SYNC Services to interrupt a voice p...

Page 488: ...u are aware of all applicable local laws that may affect the use of electronic devices while driving Note In order to use Sirius Travel Link your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot Note A paid subscription is required to access and use these features Go to www siriusxm com travellink for more information Note Visit www siriusxm com traf...

Page 489: ... chosen area Select Map to see the weather map which can show storms radar information charts and winds Select Area to select from a listing of weather locations Sports Info Touch this button to view scores and schedules from a variety of sports You can also save up to 10 favorite teams for easier access The score automatically refreshes when a game is in progress Ski Conditions Touch this button ...

Page 490: ...ege basketball NBA College football NFL Golf NHL MLS WNBA Motor sports TRAVEL LINK 5 day weather forecast Golf schedule NBA scores Baseball headlines MLS headlines NFL headlines Baseball schedule MLS schedule NFL schedule Baseball scores MLS scores NFL scores College basketball headlines Motor sports NHL headlines College basketball schedule Motor sports order NHL schedule College basketball score...

Page 491: ...wing services View the message Delete the message Delete All messages This screen displays any system messages such as an SD card fault Note The system alerts you to any messages by turning the information icon yellow After you read or delete the messages the icon returns to white Calendar If your vehicle is equipped with Navigation touch the i Information button to access these features If your v...

Page 492: ...sure that you read the 911 Assist privacy notice later in this section for important information Note If any user turns 911 Assist on or off that setting applies for all paired phones If 911 Assist is turned off either a voice message plays or a display message or icon comes on or both when your vehicle is started after a previously paired phone connects Note Every phone operates differently While...

Page 493: ...st have battery power and be located in the United States Canada or in a territory in which 911 is the emergency number In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut off which would trigger 911 Assist however SYNC tries to contact emergency services if 911 Assist triggers If a connected phone sustains damage or loses connection to SYNC SYNC searches for an...

Page 494: ...lways follow scheduled maintenance instructions regularly inspect your vehicle and seek repair for any damage or problem you suspect Vehicle Health Report supplements but cannot replace normal maintenance and vehicle inspection Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system such as brake lin...

Page 495: ...button to access these features If your vehicle is not equipped with Navigation touch the corner of the touchscreen with the green tab If you want to run a report by using the touchscreen touch Apps Vehicle Health Report To run a report by voice command press the voice button on the steering wheel and when prompted say Vehicle health report Vehicle Health Report Privacy Notice When you create a Ve...

Page 496: ... been disconnected your vehicle needs to acquire a GPS signal to update the clock Once your vehicle acquires the signal it may take a few minutes for the update to display the correct time 1 Press the Settings icon Clock 2 Press and to adjust the time From this screen you can also make other adjustments such as 12 or 24 hour mode activate GPS time synchronization and have the system automatically ...

Page 497: ...e Auto Dim Manual Offset feature Auto Dim Manual Offset allows you to adjust screen dimming as the outside lighting conditions change from day to night This feature also allows you to adjust screen brightness using the instrument panel dimming control Edit Wallpaper You can have your touchscreen display the default photo or upload your own Uploading Photos for Your Home Screen Wallpaper Note You c...

Page 498: ...e Ambient Lighting 2 Touch the desired color 3 Use the scroll bar to increase or decrease the intensity To turn the feature on or off press the power button Vehicle Health Report Turn Automatic Reminders on and off and set the mileage interval at which you would like to receive the reports Press for more information on these selections When done making your selections press Run Vehicle Health Repo...

Page 499: ... system settings voice features as well as phone navigation and wireless settings System Press the Settings icon Settings System then select from the following System Language Select to have the touchscreen display in English Spanish or French Distance Select to display units in kilometers or miles Temperature Select to display units in Celsius or Fahrenheit System Prompt Volume Adjust the volume ...

Page 500: ...Have the system ask you short questions if it has not clearly heard or understood your request Note Even with confirmation prompts turned off the system may occasionally ask you to confirm settings Media Candidate Lists Candidate lists are possible results from your voice commands The system simply makes a best guess at your request with these turned off Phone Candidate Lists Candidate lists are p...

Page 501: ...ce as your favorite so that the system automatically attempts to connect to that device at every ignition cycle Gracenote Database Info This allows you to view the version level of the Gracenote Database Gracenote Management With this feature on the Gracenote Database supplies metadata information for your music files This overrides information from your device This feature defaults to off Cover A...

Page 502: ... desired destination Always Use Preferred Route bypasses route selection in destination programming The system only calculates one route based on the preferred route setting Eco Time Penalty allows you to select a low medium or high cost for the calculated Eco Route The higher the setting the longer the time allotment is for the route Have the system avoid freeways Have the system avoid tollroads ...

Page 503: ...ther warnings Have the system display where there may be reduced visibility Have the system turn on your radio for traffic announcements Have the system avoid traffic problems automatically Switch traffic alert notifications on and off Have the system display accident icons Have the system display traffic jam icons Have the system display closed roads Avoid Areas Enter specific areas that you woul...

Page 504: ...ch or have it be silent Text Message Notification Select the type of notification for text messages alert tone beep text to speech or have it be silent Internet Data Connection If compatible with your phone you can adjust your internet data connection Select to make your connection profile with the personal area network or to turn off your connection You can also choose to adjust your settings or ...

Page 505: ...urn it on for connectivity purposes Choose a Wireless Network allows you to use a previously stored wireless network You can categorize by alphabetical listing priority and signal strength You can also choose to search for a network connect to a network disconnect from a network receive more information prioritize a network or delete a network Gateway Access Point Mode makes SYNC an access point f...

Page 506: ...ountry Carrier Phone Number User Name and Password Bluetooth Settings Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect disconnect set as favorite delete and add device Bluetooth is a registered trademark of the Bluetooth SIG Prioritize Connection Methods Choose your connection methods and change them as needed You can select to Change Order and...

Page 507: ... are not accessible when your vehicle is moving 911 Assist Turn on and turn off the 911 Assist feature See 911 Assist in the SYNC applications and services section In Case of Emergency ICE Speed Dial allows you to save up to two numbers as ICE contacts for quick access if there is an emergency Select Edit to access your phonebook and then select the desired contacts The numbers then appear as opti...

Page 508: ...st fan speed D Rear Touch to access the rear climate control Rear climate control settings appear at the bottom of the screen Touch the power icon to turn the rear climate control functions off and on Touch Rear Control to allow the rear seat passengers to adjust the rear climate settings Touch it again to prevent the rear seat passengers from adjusting the settings Rear Control automatically turn...

Page 509: ...ng the temperature control The system automatically controls Fan speed Airflow distribution A C on or off Outside or recirculated air I Rear defroster Touch to turn the rear window defroster and heated mirrors on J Defrost Touch to clear the windshield of fog and thin ice Touch again to return to the previous airflow selection When on defrost Provides outside air to reduce window fogging Distribut...

Page 510: ...tween the 10 o clock and 2 o clock positions Climate Control Voice Commands The following voice commands are available at the main menu level of a voice session For example press the voice button and after the prompt Say a command say any of the following commands Climate control voice commands Climate automatic Climate my temperature Climate off Climate on Climate temperature 15 5 29 5 degrees Cl...

Page 511: ...ation system If you need a replacement SD card see your authorized dealer Note The SD card slot is spring loaded To remove the SD card just push the card in and release it Do not attempt to pull the card out to remove it this could cause damage Your navigation system is comprised of two main features destination mode and map mode To set a destination press the green corner of your touchscreen then...

Page 512: ...hen select Start Route Fastest Route Uses the fastest moving roads possible Shortest Route Uses the shortest distance possible Eco Route Uses the most fuel efficient route You can cancel the route or have the system demo the route for you Select Route Prefs to set route preferences like avoiding freeways tollroads ferries and car trains as well as to use or not use high occupancy vehicle lanes Hig...

Page 513: ...hip Government Office Public Transit Education To expand these listings press the in front of the point of interest listing When programming a point of interest destination the system allows you to sort the resulting lists alphabetically by distance or by cityseekr listings if available Pressing the Search Areas button allows you to search for points of interest nearby near a city or state or near...

Page 514: ...rmation appear such as address and phone number If cityseekr lists the point of interest more information is available such as a brief description hotel check in and checkout times or restaurant hours Press More Information for a longer review a list of services and facilities the average room or meal price as well as the website link This screen displays either a facility photo if available or po...

Page 515: ...rvice icons and website address Setting Your Navigation Preferences Select settings for the system to take into account when planning your route Press the Settings icon Settings Navigation Map Preferences Breadcrumbs displays your vehicle s previously traveled route with white dots Turn this feature ON or OFF Turn List Format allows you to choose to have the system display your turn list Top to Bo...

Page 516: ...use Voice Tones or Tone Only on your programmed route Auto Fill State Province allows you have the system automatically fill in the state and province based on the information already entered into the system Turn this feature ON or OFF Traffic Preferences Avoid Traffic Problems allows you to choose how you want the system to handle traffic problems along your route Automatic Have the system rerout...

Page 517: ...also contain features such as town blocks building footprints and railways 3D landmarks appear as clear visible objects that are typically recognizable and have a certain tourist value The 3D landmarks appear in 3D map mode only Coverage varies and improves with updated map releases Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the scr...

Page 518: ... then select the or zoom button to bring up the zoom level and Auto buttons on the touchscreen When you press Auto Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map scale The map zoom level then synchronizes with vehicle speed The slower your vehicle is traveling the farther in the map zooms in the faster your vehicle is traveling the farther the map zooms out...

Page 519: ...he Address Book as your Home entry You cannot change this icon POI Point Of Interest icons indicate locations of any point of interest categories you choose to display on the map You can choose to display three point of interest categories on the map at one time Starting point indicates the starting point of a planned route Waypoints indicates the location of a waypoint on the map The number insid...

Page 520: ...to cancel the active route View Edit Route Access these features when a route is active View Route Edit Destination Waypoints Edit Turn List Detour Edit Route Preferences Edit Traffic Preferences Cancel Route Nokia is the digital map provider for the navigation application If you find map data errors you may report them directly to Nokia by going to http mapreporter navteq com Nokia evaluates all ...

Page 521: ...tegory Show route 1 Destination nearest POI Show turn list 1 Destination play nametags Voice guidance off Destination POI Voice guidance on Destination POI category Where am I Destination previous destination Zoom in Destination street address Zoom out Detour 1 Help 1 This command is only available when a navigation route is active 2 If you have said the command Destination you may say any of the ...

Page 522: ... you have said Destination you may say any of the commands in the Destination chart One shot Destination Street Address When you say either Navigation destination street address or Destination street address the system asks you to say the full address The system displays an example on screen You can then speak the address naturally such as One two three four Main Street Anytown MyFord Touch If Equ...

Page 523: ...SYNC performance Review your phone s user guide regarding audio adjustments During a call I can hear the other person but they cannot hear me Possible phone malfunction Try turning off the device resetting the device removing the device s battery then trying again SYNC is not able to download my phonebook This is a phone dependent feature OR Possible phone malfunction Go to the website to review y...

Page 524: ...to review your phone s compatibility Try turning off the device resetting the device or removing the device s battery then trying again Try deleting your device from SYNC deleting SYNC from your device and trying again Check the security and auto accept prompt always settings relative to the SYNC Bluetooth connection on your phone Update your device s software firmware Turn off the Auto phonebook ...

Page 525: ...n Make sure you are not leaving the device in your vehicle during very hot or cold temperatures Bluetooth audio does not stream This is a phone dependent feature OR The device is not connected Make sure the device is connected to SYNC and that you have pressed play on your device SYNC does not recognize music that is on my device Your music files may not contain the proper artist song title album ...

Page 526: ...d change it back to your preferred dealer and retrieve the report I am unable to submit a report This could be due to your phone s compatibility OR Bad signal strength OR Your phone may not be activated on the website Update your mobile number in your account on the website Make sure you have full signal strength and that your Bluetooth volume level has been turned up Try deleting your phone and p...

Page 527: ...u may not be saying the name exactly as it is saved OR The system may not be reading the name the same way you are saying it Review the media voice commands at the beginning of the media section Say the song or artist exactly as listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power Generation Make sure you are saying the comple...

Page 528: ... Joe Do not use special characters such as 123 or ICE as the system does not recognize them If contacts are saved in CAPS you have to spell them JAKE requires you to say Call J A K E MyFord Touch System Reset The MyFord Touch system has System Reset feature that can be performed if the function of a SYNC feature is lost This reset is intended to restore functionality and will not erase any informa...

Page 529: ... communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party software and service suppliers The additional software and services of third party origin as well as associated media printed materials and online or electronic documentation THRID PARTY SOFTWARE are protected by international intellectual property laws an...

Page 530: ...may contain multiple EULAs such as multiple translations and or multiple media versions e g in the user documentation and in the software Even if you receive multiple EULAs you are licensed to use only one 1 copy of the SOFTWARE SOFTWARE Transfer You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE provided you retain no copies you transfer all ...

Page 531: ...ally identifies you Internet Based Services Components The SOFTWARE may contain components that enable and facilitate the use of certain Internet based services You acknowledge and agree that MS Microsoft Corporation FORD MOTOR COMPANY third party software and service suppliers their affiliates and or their designated agent may automatically check the version of the SOFTWARE and or its components ...

Page 532: ...y site by MS Microsoft Corporation their affiliates and or their designated agent Obligation to Drive Responsibly You recognize your obligation to drive responsibly and keep attention on the road You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE UPGRADES AND RECOVERY MEDIA If the SOFTWARE...

Page 533: ...LA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY MS Microsoft Corporation third party software or service providers their affiliates or suppliers PRODUCT SUPPORT Product support for the SOFTWARE is not provided by MS its parent corporation Microsoft Corporation or their affiliates or subsidiaries For product support please refer to FORD MOTO...

Page 534: ... unfamiliar with the Windows Automotive based system Please make certain that before using the system for the first time all persons have access to the User s Guide and read its instructions and safety information carefully WARNING Operating certain parts of this system while driving can distract your attention away from the road and possibly cause an accident or other serious consequences Do not ...

Page 535: ...carefully read and follow instructions and safety information fully Distraction Hazard Any navigation features may require manual non verbal setup Attempting to perform such set up or insert data while driving can seriously distract your attention and could cause an accident or other serious consequences Stop the vehicle in a safe and legal manner before attempting these operations Let Your Judgme...

Page 536: ...ively Telenav Software All references herein to you and your means you your employees agents and contractors and any other entity on whose behalf you accept these terms and conditions all of whom shall also be bound by this Agreement Additionally all of your account information as well as other payment and personal information provided by you to Telenav directly or through the use of the Telenav S...

Page 537: ...of this Agreement Telenav hereby grants to you a personal non exclusive non transferable license except as expressly permitted below in connection with your permanent transfer of the Telenav Software license without the right to sublicense to use the Telenav Software in object code form only in order to access and use the Telenav Software This license shall terminate upon any termination or expira...

Page 538: ...he Telenav Software for critical navigation in areas where the well being or survival of you or others is dependent on the accuracy of navigation as the maps or functionality of the Telenav Software are not intended to support such high risk applications especially in more remote geographical areas TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE WHET...

Page 539: ...y in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties You expressly agree to waive your right to a jury trial This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California without giving effect to its conflict of laws provisions To the extent judicial action is necessary in connection...

Page 540: ...ally you must discontinue your use of the Telenav Software 8 4 Telenav s or your failure to require performance of any provision shall not affect that party s right to require performance at any time thereafter nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself 8 5 If any provision herein is held...

Page 541: ...rposes of these terms HERE shall mean a HERE North America LLC with respect to Data for the Americas and or the Asia Pacific region and b HERE Europe B V for Data for Europe the Middle East and or Africa The Data includes certain information and related content provided under license to HERE from third parties and is subject to the applicable supplier terms and copyright notices set forth at the f...

Page 542: ... used and the nature of collecting comprehensive geographic Data any of which may lead to incorrect results No Warranty This Data is provided to you as is and you agree to use it at your own risk HERE and its licensors and their licensors and suppliers make no guarantees representations or warranties of any kind express or implied arising by law or otherwise including but not limited to content qu...

Page 543: ...itions constitute the entire agreement between HERE and its licensors including their licensors and suppliers and you pertaining to the subject matter hereof and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter Severability You and HERE agree that if any portion of this agreement is found illegal or unenforceable...

Page 544: ...ided herein the Contracting Officer federal government agency or any federal official must notify HERE prior to seeking additional or alternative rights in the Data Wi Fi hotspot data provided by JiWire 娀2013 JiWire Gracenote Copyright CD and music related data from Gracenote Inc copyright 娀 2000 2007 Gracenote Gracenote Software copyright 娀 2000 2007 Gracenote This product and service may practic...

Page 545: ...ED HEREIN You agree that your non exclusive licenses to use the Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers will terminate if you violate these restrictions If your licenses terminate you agree to cease any and all use of the Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers Gracenote respectively reserve all rights in Gracenote Data th...

Page 546: ...BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER 娀 Gracenote 2007 Vehicle with SYNC only FCC ID KMHSG1G1 IC 1422A SG1G1 Vehicle with SYNC and MyFord Touch or MyLincoln Touch FCC ID KMHSYNCG2 IC 1422A SYNCG2 This device complies ...

Page 547: ...ain Your Vehicle at Your Dealership Factory Trained Technicians Service technicians participate in extensive factory sponsored certification training to help them become experts on the operation of your vehicle Ask your dealership about the training and certification their technicians have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford Motorcraft and Ford authorized ...

Page 548: ... year or 10000 miles 16000 kilometers between oil change intervals Your vehicle is very sophisticated and built with multiple complex performance systems Every manufacturer develops these systems using different specifications and performance features That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle Ford Motor Company has recommended maintenance...

Page 549: ... a Ford approved flushing chemical Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals Check every month Engine oil level Function of all interior and exterior lights Tires including spare for wear and proper pressure Windshield washer fluid level Check every six months Battery connections Clean if necessary Body and ...

Page 550: ...ure For oil and fluid leaks Windshield for cracks chips or pits Half shaft dust boots Washer spray and wiper operation Brake coolant recovery reservoir automatic transmission with an underhood dipstick and window washer If your vehicle is equipped with a temporary mobility kit check the tire sealant expiration Use By date on the canister Replace as needed Be sure to ask your dealership service adv...

Page 551: ...550 Scheduled Maintenance 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 552: ...ing table is intended to provide examples of vehicle use and its impact on engine oil change intervals it is provided as a guideline only Actual engine oil change intervals depend on several factors and generally decrease with severity of use When to expect the OIL CHANGE REQUIRED message Interval Vehicle use and examples 7500 10000 miles 12000 16000 km Normal Normal commuting with highway driving...

Page 553: ...exhaust system and heat shields Inspect rear axle and U joints Lubricate if equipped with grease fittings All wheel drive vehicles Inspect half shaft boots if equipped Inspect steering linkage ball joints suspension tie rod ends driveshaft and U joints Lubricate if equipped with grease fittings Inspect wheels and related components for abnormal noise wear looseness or drag Do not exceed one year o...

Page 554: ...0 km Change automatic transmission fluid Replace accessory drive belt s if not replaced within the last 100000 miles 160000 km 1 These maintenance items can be performed within 3000 miles 4800 kilometers of the last oil change Do not exceed the designated distance for the interval 2 Initial replacement at six years or 100000 miles 160000 kilometers then every three years or 50000 miles 80000 kilom...

Page 555: ... HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 554 Scheduled Maintenance 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA ...

Page 556: ...ILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 555 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 557: ...ILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 556 Scheduled Maintenance 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 558: ... 46270 kilometers perform the 30000 mile 48000 kilometer automatic transmission fluid replacement Example 2 The OIL CHANGE REQUIRED message has not come on but the odometer reads 30000 miles 48000 kilometers perform the engine air filter replacement For example the Intelligent Oil Life Monitor was reset at 25000 miles 40000 kilometers Towing a trailer or using a camper or car top carrier As requir...

Page 559: ...g in dusty or sandy conditions such as unpaved or dusty roads Inspect frequently service as required Replace cabin air filter if equipped Replace engine air filter Every 5000 miles 8000 km Inspect the wheels and related components for abnormal noise wear looseness or drag Rotate tires inspect tires for wear and measure tread depth Every 5000 miles 8000 km or six months Change engine oil and filter...

Page 560: ... RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 559 2015 Flex 471 Owners Guide gf 1st Printing October 2014 U...

Page 561: ...ILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 560 Scheduled Maintenance 2015 Flex 471 Owners Guide gf 1st Printing October 2014 USA fus ...

Page 562: ...waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL M2C192 A part number FITZ 19580 B or equivalent Add four ounces 118 mL of additive friction modifier XL 3 EST M2C118 A or equivalent for complete refill of Traction Lok rear axles The axle fluid should be changed anytime the axle has been submerged in water California fuel filter replacement If the vehicl...

Page 563: ...ears or 100000 miles 160000 km whichever comes first After initial change Every three years or 50000 miles 80000 km Engine Coolant Change Log DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDA...

Page 564: ...38 manual heating and air conditioning system 138 Air filter cabin 147 All Wheel Drive AWD driving off road 204 Ambient mood lighting 497 AM FM 456 Antifreeze see Engine coolant 298 Anti lock brake system see Brakes 212 Anti theft system 85 88 arming the system 85 88 disarming a triggered system 88 Audio system Single CD 376 381 382 Audio system see Radio 376 381 382 Automatic transmission driving...

Page 565: ...compartment 322 instrument panel 324 interior 324 plastic parts 321 washing 320 waxing 322 wheels 326 wiper blades 323 Climate control see Air conditioning or Heating 138 Climate voice commands 509 Clock 376 495 Collision Warning System 241 Compass Display 123 Console 178 overhead 180 rear 178 Coolant 298 checking and adding 298 refill capacities 362 specifications 362 Cooler 179 Cross Traffic Ale...

Page 566: ...er specifications 366 refill capacities 362 specifications 362 Event data recording 13 Exhaust fumes 187 F Fail safe cooling 302 Fleet MyKey programming 70 Floor mats 268 Fluid capacities 362 Four Wheel Drive vehicles driving off road 205 Freezer 179 Fuel cap 194 capacity 362 choosing the right fuel 190 filler funnel 191 filling your vehicle with fuel 194 filter specifications 308 366 fuel pump sh...

Page 567: ...Access Key 64 J Jack 353 positioning 353 storage 353 Joining two calls multiparty conference call 401 Jump starting your vehicle 273 K Keyless entry system autolock 77 keypad 83 locking and unlocking doors 84 programming entry code 83 Keys 64 85 positions of the ignition 182 L Lamps bulb replacement specifications chart 319 headlamps flash to pass 98 interior lamps 104 replacing bulbs 316 LATCH an...

Page 568: ...me 397 476 Parental MyKey programming 70 Park Assist 218 Parking brake 212 Parts see Motorcraft parts 366 Passenger Occupant Classification Sensor 54 Phone Bluetooth menu options adding connecting deleting turning on off 409 Phone redial 402 Phone settings 480 503 Phone voice commands 482 Playing music by artist album genre playlist tracks similar 426 POI categories 512 Point of Interest POI 512 P...

Page 569: ...defects reporting 283 Safety information 393 446 Safety restraints 40 41 43 Belt Minder 44 extension assembly 43 for adults 40 41 for children 20 inflatable safety belt 46 Occupant Classification Sensor 54 safety belt maintenance 48 seat belt maintenance 48 warning light and chime 44 Safety restraints LATCH anchors 26 Safety seats for children 20 Safety Compliance Certification Label 368 Satellite...

Page 570: ... start system 182 Steering wheel 90 controls 92 tilting 90 91 Sun visor 110 Supplemental Restraint System SRS see airbags 52 Supported media file types 472 Supported player media formats and metadata information 472 SYNC customer support 393 SYNC Services 417 483 System settings 498 T Temperature control see Climate control 138 140 142 507 Text messaging 404 479 Text messaging sending downloading ...

Page 571: ...dding automatic 304 Turn signal 103 U USB port 391 469 Using privacy mode 401 V Vehicle health report 415 493 Vehicle Identification Number VIN 367 Vehicle loading 248 Ventilating your vehicle 187 Voice commands in media mode 421 Voice commands in phone mode 398 Voice recognition 450 W Warning lights see Lights 114 Washer fluid 308 309 Water Driving through 268 Windows power 105 rear wiper washer ...

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