Ford 2013 Flex Page 6 Owner'S Manual Download

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Driving Hints

277

Economical driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Roadside Emergencies

281

Getting roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Hazard warning flashers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Fuel cut-off switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Jump-starting the vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Customer Assistance

286

Reporting safety defects (U.S. only) . . . . . . . . . . . . . . . . . . . . . . . .293

Reporting safety defects (Canada only) . . . . . . . . . . . . . . . . . . . . .293

Fuses

294

Changing a fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Fuse specification chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Maintenance

303

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303

Opening and closing the hood . . . . . . . . . . . . . . . . . . . . . . . . . . . .304

Under hood overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .305

Engine oil dipstick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .307

Engine oil check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .307

Engine coolant check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308

Automatic transmission fluid check . . . . . . . . . . . . . . . . . . . . . . . .313

Brake fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

Power steering fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

Fuel filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

Washer fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318

Checking the wiper blades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320

Changing the wiper blades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320

Air filter(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321

Table of Contents

2013 Flex

(471)

Owners Guide gf, 1st Printing
USA

(fus)

Summary of Contents for 2013 Flex

Page 1: ... chime 42 Safety belt minder 42 Rear inflatable safety belt 45 Child restraint and safety belt maintenance 47 Personal Safety System 48 Supplementary Restraints System 49 Driver and passenger airbags 51 Front passenger sensing system 53 Side airbags 56 Safety canopy curtain airbags 58 Crash sensors and airbag indicator 60 Airbag disposal 61 Keys and Remote Control 62 General information on radio f...

Page 2: ...eering Wheel 90 Adjusting the steering wheel 90 Steering wheel controls 92 Pedals 95 Adjustable pedals 95 Wipers and Washers 96 Windshield wipers 96 Rain sensing wipers 96 Windshield washers 97 Rear window wiper and washer 97 Lighting 98 Lighting control 98 Autolamps 99 Instrument lighting dimmer 99 Headlamp exit delay 100 Daytime running lamps 101 2 Table of Contents 2013 Flex 471 Owners Guide gf...

Page 3: ...nformation Displays 117 Controls 117 Trip computer 121 Information messages 129 Audio System 138 MyFord system 140 Auxiliary input jack 147 USB port 149 Satellite radio information 150 Climate Control 153 Manual heating and air conditioning 153 Dual automatic temperature control 155 Auxiliary passenger climate control 158 Rear window defroster 161 Cabin air filter 161 Table of Contents 3 2013 Flex...

Page 4: ...oints 189 Storage Compartments 192 Center console 192 Overhead console 194 Starting and Stopping the Engine 195 Ignition switch 196 Keyless starting 196 Engine block heater 199 Fuel and Refueling 201 Fuel quality 202 Running out of fuel 203 Refueling 204 Fuel consumption 206 Transmission 210 Automatic transmission 210 All Wheel Drive 216 All wheel drive 216 4 Table of Contents 2013 Flex 471 Owners...

Page 5: ...trol 239 Using cruise control 239 Using Adaptive Cruise Control 240 Driving Aids 249 Blind Spot Information System BLIS with Cross Traffic Alert CTA 249 Collision warning system 254 Steering 258 Load Carrying 260 Cargo net 260 Roof racks and load carriers 261 Vehicle loading 261 Towing 269 Trailer towing 269 Wrecker towing 274 Recreational towing 275 Table of Contents 5 2013 Flex 471 Owners Guide ...

Page 6: ...4 Fuse specification chart 295 Maintenance 303 General information 303 Opening and closing the hood 304 Under hood overview 305 Engine oil dipstick 307 Engine oil check 307 Engine coolant check 308 Automatic transmission fluid check 313 Brake fluid check 317 Power steering fluid check 317 Fuel filter 317 Washer fluid check 318 Battery 318 Checking the wiper blades 320 Changing the wiper blades 320...

Page 7: ...wheels 335 Vehicle storage 336 Wheels and Tires 339 Tire care 341 Tire Pressure Monitoring System TPMS 358 Changing a road wheel 362 Technical specifications 368 Wheel lug nut torque 368 Capacities and Specifications 370 Engine specifications 370 Maintenance product specifications and capacities 371 Part numbers 375 Vehicle identification number 375 Vehicle certification label 376 Transmission cod...

Page 8: ...pendices 533 Index 551 The information contained in this publication was correct at the time of going to print In the interest of continuous development we reserve the right to change specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any me...

Page 9: ...t found on your vehicle Note Some of the illustrations in this manual may be used for different models so they may appear different than your vehicle However the essential information in the illustrations is always correct Note Always use and operate your vehicle in line with all applicable laws and regulations Note Pass on this manual when selling your vehicle It is an integral part of the vehicl...

Page 10: ...raking system Avoid smoking flames or sparks Battery Battery acid Brake fluid non petroleum base Brake system Cabin air filter Check fuel cap Child Safety Door Lock and Unlock Child seat lower anchor Child seat tether anchor Cruise control Do not open when hot Engine air filter Engine coolant Engine coolant temperature Engine oil Explosive gas Fan warning Fasten safety belt Front airbag Front fog ...

Page 11: ... Low tire pressure warning Maintain correct fluid level Panic alarm Parking aid system Parking brake system Power steering fluid Power windows front and rear Power window lockout Service engine soon Side airbag Stability control Windshield defrost and demist Windshield washer and wiper Introduction 11 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 12: ...vent data recorder EDR The main purpose of an EDR is to record in certain crash or near crash like situations such as an airbag deployment or hitting a road obstacle this data will assist in understanding how a vehicle s systems performed The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time typically 30 seconds or less The EDR in this vehicle...

Page 13: ...een in a crash involving the deployment of an airbag or in certain vehicles the activation of the fuel pump shut off Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location such as latitude and longitude and or other details about the vehicle or crash or personal information about the occupants to assis...

Page 14: ... offer a number of ways to contact us as well as help manage your account Phone 1 800 727 7000 For more information regarding Ford Credit as well as access Account Manager please go to www fordcredit com REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your ve...

Page 15: ... non Ford parts may not be covered by the Ford Warranty For additional information refer to the terms and conditions of the Ford Warranty SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle s New Vehicle Limited Warranty refer to the Warranty Manual that is provided to you along with your Owner s Manual Special Instruct...

Page 16: ...ion of your vehicle We recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving EXPORT UNIQUE NON UNITED STATES CANADA VEHICLE SPECIFIC INFORMATION For your particular global region your vehicle may be equipped with fea...

Page 17: ...NHTSA Certified Child Passenger Safety Technician CPST and consult your pediatrician to make sure your child seat is appropriate for your child and is compatible with and properly installed in the vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the internet at http www nhtsa dot gov In Canada check with your local St John Ambulance office...

Page 18: ...ches 1 45 meters tall or greater than 80 lb 36 kg or 100 lb 45 kg if recommended by child restraint manufacturer Use a vehicle safety belt having the lap belt snug and low across the hips shoulder belt centered across the shoulder and chest and seatback upright You are required by law to properly use safety seats for infants and toddlers in the U S and Canada Many states and provinces require that...

Page 19: ... manufacturer of any child restraint to determine if the restraint device is appropriate for your child s size height weight or age Follow the child restraint manufacturer s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer A safety seat that is improperly installed or utilized is inappropriate for you...

Page 20: ...hicle Restraint Type Child Weight Use any attachment method as indicated below by X LATCH lower anchors and top tether anchor LATCH lower anchors only Safety belt and top tether anchor Safety belt and LATCH lower anchors and top tether anchor Safety belt only Rear facing child seat Up to 48 lb 21 kg X X Forward facing child seat Up to 48 lb 21 kg X X X Forward facing child seat Over 48 lb 21 kg X ...

Page 21: ... manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight a height of 4 feet 9 inches 1 45 meters tall or 80 lb 36 kg Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat Can the child sit all the way back against the vehicle seat back with knees bent comfortably at the edge...

Page 22: ...the top of the seat In this case move the backless booster to another seating position with a higher seat back or head restraint and lap shoulder belts or consider using a high back booster seat High back booster seats If with a backless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice 22 Child Safety 2013 ...

Page 23: ...close to the neck and a shoulder belt that could slip off the shoulder The drawings also show how the lap belt should be low and snug across the child s hips If the booster seat slides on the vehicle seat placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check with the booster...

Page 24: ...e the correct safety belt buckle for that seating position Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue between the child seat and the release button to prevent accidental unbuckling Place vehicle seat back in upri...

Page 25: ...ary and proper use of the Lock off device In some instances these devices have been provided only for use in vehicles with safety belt systems that would otherwise require a locking clip This vehicle does not require the use of a locking clip 1 Position the child safety seat in a seat with a combination lap and shoulder belt 2 After positioning the child safety seat in the proper seating position ...

Page 26: ...er s instructions Be sure the belt webbing is not twisted 4 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from for that seating position until you hear a snap and feel the latch engage Make sure the tongue is latched securely by pulling on it Standard safety belt buckle 26 Child Safety 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f...

Page 27: ...ion of the inflatable safety belt and pull upward until all of the belt is pulled out Note Unlike the standard safety belt the inflatable safety belt s unique lap portion locks the child seat for installation The ability for the shoulder portion of the belt to move freely is normal even after the lap belt has been put into the automatic locking mode Child Safety 27 2013 Flex 471 Owners Guide gf 1s...

Page 28: ...safety belt or pulling down on the lap belt for inflatable safety belt in order to force slack from the belt This is necessary to remove the remaining slack that will exist once the additional weight of the child is added to the child restraint It also helps to achieve the proper snugness of the child seat to the vehicle Sometimes a slight lean towards the buckle will additionally help to remove r...

Page 29: ...T INSTALLING CHILD SAFETY SEATS WITH Lower Anchors AND Tethers FOR CHildren LATCH WARNING Never attach two child safety seats to th same anchor In a crash one anchor may not be strong enough to hold two child safety seat attachments and may break causing serious injury or death WARNING Depending on where you secure a child restraint and depending on the child restraint design you may block access ...

Page 30: ...eliminates the need to use safety belts to attach the child seat however the safety belt can still be used to attach the child seat For forward facing child seats the top tether strap must also be attached to the proper top tether anchor if a top tether strap has been provided with your child seat Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with...

Page 31: ...on is achieved Attach the tether strap afterward if included with the child seat INSTALLING CHILD SAFETY SEATS WITH TETHER STRAPS Many forward facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor Tether straps are available as an accessory for many older safety seats Contact the manufactur...

Page 32: ...icle seat cushion when the child is seated in it Keep the tether strap just snug without lifting the front of the child seat Keeping the child seat just touching the vehicle seat gives the best protection in a severe crash 1 Route the tether strap Second row outboard seat positions Route the child safety seat tether strap over the seatback under the head restraint and between the head restraint po...

Page 33: ...ute the child safety seat tether strap over the seatback under the head restraint and between the head restraint posts If needed the head restraint may be folded down to improve the fit of the child safety seat or tether strap See Rear seats in the Seats chapter for head restraint information 2 Locate the correct anchor for the selected rear seating position 2nd row bucket 40 40 2nd row bench 60 4...

Page 34: ...properly in the event of a collision 4 Tighten the child safety seat tether strap according to the manufacturer s instructions If the safety seat is not anchored properly the risk of a child being injured in a collision greatly increases If your child restraint system is equipped with a tether strap and the child restraint manufacturer recommends its use Ford also recommends its use 34 Child Safet...

Page 35: ...he rear edge of each rear door and must be set separately for each door Setting the lock for one door will not automatically set the lock for both doors Insert the key and turn to the lock position key horizontal to engage the childproof locks Insert the key and turn to the unlock position key vertical to disengage the childproof locks Child Safety 35 2013 Flex 471 Owners Guide gf 1st Printing USA...

Page 36: ...ed or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a safety belt WARNING Each seating position in your vehicle has a specific safety belt assembly wh...

Page 37: ... outboard seating positions Belt tension sensor at the front outboard passenger seating position Safety belt warning light and chime Refer to Safety Belt Warning Light and Indicator Chime later in this chapter Crash sensors and monitoring system with readiness indicator Refer to Crash Sensors and Airbag Indicator in the Supplemental Restraint System chapter The safety belt pretensioners and rear i...

Page 38: ...unfasten press the release button and remove the tongue from the buckle Restraint of Pregnant Women WARNING Always ride and drive with your seatback upright and the safety belt properly fastened The lap portion of the safety belt should fit snug and be positioned low across the hips The shoulder portion of the safety belt should be positioned across the chest Pregnant women should also follow this...

Page 39: ... Failure to replace the belt and retractor assembly could increase the risk of injury in collisions All safety restraints in the vehicle are combination lap and shoulder belts The driver safety belt has the first locking mode and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows Vehicle sensitive mode This is the normal retractor mode whi...

Page 40: ...f the belt and pull downward until the entire belt is pulled out As the belt retracts you will hear a clicking sound This indicates the safety belt is now in the automatic locking mode Rear outboard inflatable safety belts second row only if equipped Buckle the combination lap and shoulder belt Grasp the lap portion of the belt and pull upward until the entire belt is pulled out Allow the belt to ...

Page 41: ...e safety belt is too short for you when fully extended SAFETY BELT HEIGHT ADJUSTMENT WARNING Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision Adjust the height of the shoulder belt so the belt rests across the...

Page 42: ...FETY BELT MINDER姞 This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver s or front passenger s seat is occupied and the safety belt is unbuckled The system uses information from the front passenger sensing system to determine if a front seat passenger is present a...

Page 43: ...illuminates and the warning chime sounds for six seconds every 25 seconds repeating for approximately five minutes or until the safety belts are buckled The driver s or front passenger s safety belt becomes unbuckled for approximately one minute while the vehicle is traveling at least 6 mph 9 7 km h and more than 1 2 minutes have elapsed since the ignition switch has been turned to on The Belt Min...

Page 44: ...abled during the same key cycle Note If you are using MyKey威 the Belt Minder威 cannot be disabled Also if the Belt Minder威 has been previously disabled it will be re enabled during the use of MyKey威 Refer to MyKey威 in the Locks and security chapter The driver and front passenger Belt Minder威 features can be deactivated activated by performing the following procedure Before following the procedure m...

Page 45: ...inflatable safety belt The rear inflatable safety belts are fitted in the shoulder portion of the safety belts of the second row outboard seating positions Note The rear inflatable safety belts are compatible with most infant and child safety car seats and belt positioning booster seats when properly installed This is because they are designed to fill with a cooled gas at a lower pressure and at a...

Page 46: ...ay usage During a collision of sufficient force the inflatable belt will inflate from inside the webbing The fully inflated belt s increased diameter more effectively holds the occupant in the appropriate seating position and spreads crash forces over more area of the body than regular safety belts This helps reduce pressure on the chest and helps control head and neck motion for passengers 46 Saf...

Page 47: ...d attaching hardware should be inspected after a collision Refer to the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced However if the collision was minor and an authorized dealer finds that the belts ...

Page 48: ...or lamp Front crash severity sensors Restraints Control Module RCM with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash sensor s safety belt pretensioners front safety belt usage sensors driver seat position sensor front passenger sensing system and indicator lights How does the Personal Safety System work The Personal Safety Sys...

Page 49: ...s WARNING Airbags can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat all the way back WARNING Do not attempt to service repair or modify the airbag supplemental restraint systems or its fuses Contact your authorized dealer as soon as possible WARNING Several airbag ...

Page 50: ... reduce serious injuries contact with a deploying airbag may also cause abrasions or swelling Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag Because airbags must inflate rapidly and with considerable force there is the risk of death or serious injuries such as fractures facial and eye injuries or internal injuries particularly to occupants ...

Page 51: ... facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat all the way back The driver and front passenger airbags will deploy during significant frontal and near frontal collisions The driver and passenger front airbag system consists of Driver and passenger airbag modules Crash sensors and monitoring system with readiness indicator...

Page 52: ... on the floor Sitting improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased Children and Airbags WARNING Airbags can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an...

Page 53: ...oper airbag status Failure to follow these instructions may interfere with the passenger seat sensing system WARNING Any alteration modification to the front passenger seat may affect the performance of the front passenger sensing system This system works with sensors that are part of the front passenger s seat and safety belt to detect the presence of a properly seated occupant and determine if t...

Page 54: ...e front passenger sensing system enables the front passenger frontal airbag may inflate the passenger airbag status indicator will illuminate the ON lamp and remain illuminated If a person of adult size is sitting in the front passenger s seat but the passenger airbag status indicator OFF lamp is lit it is possible that the person isn t sitting properly in the seat If this happens Turn the vehicle...

Page 55: ...e seat back Objects stowed in the seatback map pocket if equipped Objects placed on the occupant s lap Cargo interference with the seat Other passengers pushing or pulling on the seat Rear passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system The pers...

Page 56: ...ustomer Assistance section of this owner s manual SIDE AIRBAGS WARNING Do not place objects or mount equipment on or near the airbag cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with a deploying airbag Failure to follow these instructions may increase the risk of personal injury in the event of a collision WARNING Do not use accessory seat...

Page 57: ...dicating that side airbags are fitted to your vehicle Side airbags located inside the seatback of the driver and front passenger seatbacks Crash sensors and monitoring system with readiness indicator Refer to Crash sensors and Airbag Indicator later in this chapter Front passenger sensing system Note The passenger sensing system will deactivate the passenger seat mounted side airbag if it detects ...

Page 58: ...e deployment path of the curtain airbag WARNING If the curtain airbags have deployed the curtain airbags will not function again The curtain airbags including the A B C or D pillar trim and headliner must be inspected and serviced by an authorized dealer If the curtain airbag is not replaced the unrepaired area will increase the risk of injury in a collision The Safety Canopy will deploy during si...

Page 59: ... or third row seats The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the ...

Page 60: ...tone if the warning light is not working Refer to Warning lamps and Indicators in the Instrument Cluster chapter Routine maintenance of the airbag is not required A difficulty with the system is indicated by one or more of the following The readiness light will either flash or stay lit The readiness light will not illuminate immediately after the ignition is turned on A series of five beeps will b...

Page 61: ...inflatable safety belts are designed to activate in frontal near frontal and side collisions and in rollovers Side airbags are designed to inflate in side impact collisions not rollovers rear impacts frontal or near frontal collisions unless the collision causes sufficient lateral deceleration The Safety Canopy is designed to inflate in certain side impact collisions or rollover events not in rear...

Page 62: ...ote control complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Note Changes or modifications not expressly approved by the party responsible for compliance coul...

Page 63: ...and use of the mechanical key blade REMOTE CONTROL Integrated Keyhead Transmitters IKTs If Equipped Your vehicle may be equipped with two integrated keyhead transmitters The key blade is used to start the vehicle and unlock or lock the driver s door from outside the vehicle The transmitter portion functions as the remote control Note Your vehicle s keys were issued with a security label that provi...

Page 64: ...ries Note Do not wipe off any grease on the battery terminals or on the back surface of the circuit board Note Replacing the battery will not delete the transmitter from the vehicle The transmitter should operate normally The remote control uses one coin type three volt lithium battery CR2032 or equivalent Integrated Keyhead Transmitter 1 Twist a thin coin in the slot near the key ring to remove t...

Page 65: ...ckup key from the transmitter 2 Twist a thin coin in the slot hidden behind the backup key slot to remove the battery cover 3 Remove the old battery 4 Insert the new battery Refer to the instruction inside the transmitter for the correct orientation of the battery Press the battery down to make sure it is fully in the housing 5 Snap the battery cover back onto the transmitter and install the backu...

Page 66: ...ted controls 2 Press and hold button 1 for five seconds A tone will sound confirming memory position has been set Continue to hold until a second tone is heard after five seconds 3 Within three seconds press the lock button on the remote control 4 Wait 10 seconds then press the unlock button on the remote control 5 Repeat this procedure for memory 2 and another transmitter if desired Deactivating ...

Page 67: ...the vehicle The transmitter has an extended operating range Vehicles with automatic climate control can be configured to operate when the vehicle is remote started Refer to the Climate Control chapter for more information A manual climate control system will run at the setting it was set to when the vehicle was last turned off Many states and provinces have restrictions for the use of remote start...

Page 68: ...nstrument panel once while applying the brake pedal before driving the vehicle The power windows will be inhibited during the remote start and the radio will not turn on automatically The parking lamps will remain on and the engine will run for 5 10 or 15 minutes depending on the setting Refer to the Information Displays chapter to select the duration of the remote start system Extending the Engin...

Page 69: ...ing engine You can disable or enable the remote start system through the information display Refer to the Information Display chapter REPLACING A LOST KEY OR REMOTE CONTROL Replacement or additional keys or remote controls can be purchased from your authorized dealer Your dealer can program the transmitters to your vehicle or you may be able to program them yourself Refer to the Security chapter f...

Page 70: ...sabled and the five minute timer does not expire The audio system is muted when MyKey Belt Minder is activated Early low fuel Warnings are displayed in the information display control followed by an audible tone when the fuel tank is at 1 8 tank or less Driver assist features if equipped on your vehicle are forced on Rear parking aid Blind spot information system BLIS with cross traffic alert Lane...

Page 71: ...ssage informing you to label this key as a MyKey The key will be restricted at the next start The key is successfully programmed Make sure you label it so you can distinguish it from the admin keys To program optional settings for the key s refer to Programming Changing optional settings If your vehicle is equipped with remote start refer to Using MyKey with remote start systems Programming Changi...

Page 72: ...ect deletion of a restricted key ADMIN KEY S Indicates how many admin keys are programmed to the vehicle Can also be used to detect if an additional key has been programmed to the vehicle USING MYKEY WITH REMOTE START SYSTEMS MyKey is NOT compatible with non Ford approved aftermarket remote start systems If you choose to install a remote start system please see your Ford authorized dealer for a Fo...

Page 73: ...u either enter the vehicle or shift the vehicle into gear Prior to the engine stall the vehicle will have administrative privileges When you restart the engine the vehicle will identify the user as an admin or MyKey driver depending on the settings of the actual key used to start the vehicle Note For all vehicles the number of MYKEY S PROGRAMMED or ADMIN KEYS PROGRAMMED that is displayed in the My...

Page 74: ...ve admin privileges No keys are programmed to the vehicle Refer to Creating a MyKey The vehicle has been started using a remote start system that is not programmed with admin privileges Refer to Using MyKey with remote start systems I cannot clear the restricted keys Key in the ignition does not have admin privileges No restricted keys are programmed to the vehicle Refer to Creating a MyKey The ve...

Page 75: ...tricted key programmed total includes one additional key An unknown key has been programmed to the vehicle as a restricted key The vehicle is equipped with a remote start system Refer to Using MyKey with remote start systems Admin keys programmed total includes one additional key An unknown key has been programmed to the vehicle as an admin key Vehicle is equipped with a remote start system Refer ...

Page 76: ...cate the unlocking mode was changed The unlocking mode will be applied to the remote control keyless entry keypad and intelligent access if equipped Intelligent access at the driver s door will unlock all doors when two stage unlocking is disabled Locking the Doors Press the button to lock all the doors The turn signals will illuminate Press the button again within three seconds to confirm that al...

Page 77: ...h the driver door closed or by pressing the lock button on the transmitter even if the doors are not closed If both front doors are closed the vehicle can be locked by any method regardless of whether the key is in the ignition or not Smart Unlocks for Intelligent Access Keys If Equipped This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle ...

Page 78: ...d the ignition is on you shift into any gear putting the vehicle in motion and the vehicle attains a speed greater than 12 mph 20 km h The autolock feature repeats when any door is opened then closed while the ignition is on and the vehicle speed is 9 mph 15 km h or lower and the vehicle then attains a speed greater than 12 mph 20 km h Autounlock Feature If Enabled The autounlock feature will unlo...

Page 79: ...e been turned on with the dimmer control any door is open Illuminated Exit The interior lamps and select exterior lamps will illuminate when all doors are closed the ignition is turned off and the key is removed from the ignition integrated keyhead transmitter only The lamps will turn off if all the doors remain closed and 25 seconds elapse the key is inserted in the ignition integrated keyhead tr...

Page 80: ... you must drive with the liftgate door open keep the vehicle well ventilated so outside air comes into the vehicle Note Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate Note Do not hang anything bike rack etc from the spoiler glass or liftgate This could damage the liftgate and its components Note Do not leave the liftgate open while...

Page 81: ...be enabled or disabled using the information display The remote control and instrument panel button will still operate the liftgate regardless of the setting Opening and Closing the Power Liftgate Note The liftgate movement direction can be reversed with a second press of the instrument panel or the control button on the liftgate or a second double press of the transmitter button The liftgate will...

Page 82: ...e rear cargo area WARNING Keep clear of the liftgate when activating the rear switch Obstacle Detection When closing The liftagte will reverse to full open when it detects an obstacle A chime will sound three times as the liftgate begins to reopen Remove the obstacle to close the liftgate Note Entering the vehicle while the liftgate is closing can cause the vehicle to bounce and activate obstacle ...

Page 83: ...is invisible until touched and then it lights up so you can see and touch the appropriate buttons Note If you enter your entry code too fast on the keypad the unlock function may not work Re enter your entry code more slowly You can use the keypad to lock or unlock the doors recall memory features if equipped enable or disable the autolock and autounlock arm and disarm the anti theft alarm if equi...

Page 84: ...ck to confirm that your personal entry code has been programmed You may also program a personal entry code through the MyFord Touch system if equipped Refer to the MyFord Touch supplement Tips Do not set a code that uses five of the same number Do not use five numbers in sequential order The factory set code will work even if you have set your own personal code Erasing a Personal Code 1 Enter the ...

Page 85: ...lock the driver s door enter the factory set 5 digit code or your personal code Each number must be pressed within five seconds of each other The interior lamps will illuminate Note All doors will unlock if the two stage unlocking feature is disabled Refer to Locking and Unlocking earlier in this chapter To unlock all doors enter the factory set code or your personal code then press the 3 4 contro...

Page 86: ... message may appear in the information display Automatic Arming The vehicle is armed immediately after switching the ignition off Automatic Disarming Switching the ignition on with a coded key disarms the vehicle Replacement Keys Note Your vehicle comes equipped with two integrated keyhead transmitters or two intelligent access keys The integrated keyhead transmitter functions as a programmed igni...

Page 87: ...he ignition 4 After three seconds but within 10 seconds of turning the ignition off insert the second previously coded key into the ignition 5 Turn the ignition from off to on Keep the ignition on for at least three seconds but no more than 10 seconds 6 Turn the ignition off and remove the second previously programmed coded key from the ignition 7 After three seconds but within 20 seconds of turni...

Page 88: ...nderstand the entire procedure before you begin 1 Place the new unprogrammed intelligent access key in the pocket inside of the center console with the buttons facing out and with key ring up 2 Press the driver or passenger power door unlock control three times 3 Press and release the brake pedal one time 4 Press the driver or passenger power door lock control three times 5 Press and release the b...

Page 89: ...ess keys if equipped found inside the vehicle are disabled and will not start the engine Press the unlock button to re enable them Disarming the Alarm To disarm the alarm do any of the following Press the power door unlock button within the 20 second pre armed mode Press the unlock button on the remote control Unlock the doors with the keyless entry pad Enter the vehicle using intelligent access i...

Page 90: ... you are sitting in the correct position Refer to Sitting In the Correct Position in the Seats chapter 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 3 Lock the steering column 90 Steering Wheel 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 91: ... a memory set function and can be recalled with the memory feature Refer to the Seats chapter Pressing the adjustment control during memory recall will cancel the operation The column will respond to the adjustment control The steering column is designed to set a stopping position just short of the end of the column position to prevent damage to the steering column A new stopping position will be ...

Page 92: ...peatedly to scroll through available audio modes MUTE Press to silence the radio VOL Volume Press to increase or decrease the volume VOICE CONTROL IF EQUIPPED A Phone mode B Voice recognition Refer to the SYNC威 or MyFord Touch chapter SEEK MEDIA MUTE VOL SEEK VOL A B 92 Steering Wheel 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 93: ...L Type 1 Type 2 Refer to the Cruise Control chapter for information on this feature SET RES CNCL ON OFF GAP Steering Wheel 93 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 94: ...ions the same as the center control on the faceplate Refer to MyFord system in the Audio Systems chapter MyFord Touch Use this control to adjust the right side of the cluster display Navigate through the screen and press OK to select Refer to the MyFord Touch chapter 94 Steering Wheel 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 95: ...ring column Press and hold the appropriate control to move the pedals A Farther B Closer The pedal positions are saved when doing a memory set function and can be recalled with the memory feature Refer to the Seats chapter The pedals should only be adjusted when the vehicle is parked A B Pedals 95 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 96: ...e sensitivity switch to normal or high speed wiping or turn the wipers off to reduce smearing Note Turn off the wipers before entering a car wash Use the rotary control to adjust the sensitivity to one of the interval moisture settings The wipers will not cycle until moisture is detected on the windshield The wiper speed will vary based on the amount of moisture detected on the windshield and the ...

Page 97: ...wipers and washer fluid for up to 10 seconds A wipe will occur a few seconds after washing to clear any remaining washer fluid REAR WINDOW WIPER AND WASHERS Rotate the control to select 2 Intermittent operation shortest pause between wipes 1 Intermittent operation longest pause between wipes 0 Off Rotate and hold the control to either the top or bottom position to activate the rear washer The cont...

Page 98: ... lever toward the instrument panel to activate Push the lever toward the instrument panel again or pull the lever towards you to deactivate Headlamp Flasher Pull toward you slightly to activate and release to deactivate A A B C 98 Lighting 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 99: ...f control of the exterior lights normally controlled by the headlamp control The headlamps will remain on for a period of time after you switch the ignition off You can adjust the time delay using the display controls in the instrument cluster See the Information Displays chapter INSTRUMENT LIGHTING DIMMER Press repeatedly or press and hold at the first position until the desired level is reached ...

Page 100: ...lighting control to the autolamp position The headlamps and parking lamps will turn on 7 Turn the lighting control to the off position when the desired delay time has been reached The headlamps and parking lamps will turn off You can set the headlamp exit delay to one of the following settings Off 10 seconds 20 seconds 30 seconds 60 seconds 90 seconds 120 seconds 180 seconds Note You can also adju...

Page 101: ...e system on 1 Switch the ignition on 2 Switch the lighting control to the off autolamp or parking lamp position 3 Make sure the transmission selector lever is not in position P 4 Make sure the parking brake is disengaged FRONT FOG LAMPS The fog lamps can be turned on when the lighting control is pulled toward you and in the headlamps parking lamps or autolamps positions The fog lamps will not oper...

Page 102: ...mps come on the remote entry controls are pressed and the ignition is off Rear dome reading lamps Your vehicle may have reading lamps within the rear dome lamp s Press the switches on either side of the dome lamp to turn the lamps on Rear map lamps Your vehicle may have second row lamps located within the grab handles Press the detent on the lens to turn the lamps on 102 Lighting 2013 Flex 471 Own...

Page 103: ...This noise can be reduced by lowering a front window approximately 2 3 inches 5 8 centimeters One Touch Up or Down Driver s Window This feature automatically opens or closes the window Press or lift the switch completely and release The window will fully open or close Press or lift it again to stop the window Bounce Back The window will stop automatically while closing and reverse some distance if...

Page 104: ...Left hand mirror B Off C Right hand mirror To adjust your mirrors 1 Select the mirror you want to adjust 2 Move the control in the direction you want to tilt the mirror 3 Return the control to the center position to lock mirrors in place Fold Away Exterior Mirrors Push the mirror toward the door window glass Make sure that you fully engage the mirror in its support when returning it to its origina...

Page 105: ... be heard indicating re synchronization If the click is not heard use the control to fold the mirrors out then in until the click is heard The mirrors will operate normally until they are again manually folded Heated Exterior Mirror If Equipped Note Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place These actions could cause damage to...

Page 106: ...rify traffic is clear and carefully change lanes The approaching vehicle s image is small and near the inboard edge of the main mirror when it is at a distance The image becomes larger and begins to move outboard across the main mirror as the vehicle approaches A Its image will transition from the main mirror and begin to appear in the blind spot mirror as the vehicle approaches B The vehicle will...

Page 107: ...formance may be affected A rear center passenger or raised rear center head restraint may also block light from reaching the sensor The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up SUN VISORS Slide On Rod Rotate ...

Page 108: ...nd ensure that children and pets are not in the proximity of the moonroof opening The sliding shade can be manually opened or closed when the moonroof is closed Pull the shade toward the front of the vehicle to close it The moonroof controls are located on the overhead console The moonroof has a one touch open and close feature To stop its motion during one touch operation press the control a seco...

Page 109: ...Pull and hold the SLIDE control within two seconds of a bounce back event to override the function The closing force begins to increase each of the next three times the moonroof is closed with bounce back active Venting the Moonroof Press and release the TILT control to vent the moonroof Pull and hold the TILT control to close the moonroof Windows and Mirrors 109 2013 Flex 471 Owners Guide gf 1st ...

Page 110: ...l gauge Indicates approximately how much fuel is left in the fuel tank when the ignition is on The fuel gauge may vary slightly when the vehicle is in motion or on a grade The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located A D C B 110 Instrument Cluster 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 111: ...arting the vehicle refer to the respective system warning light for additional information Note Some warning indicators are reconfigurable telltales RTT These indicators appear in the information display and function the same as a warning light but do not display on startup Adaptive cruise control if equipped RTT The speed control system indicator light changes color to indicate what mode the syst...

Page 112: ...illuminated or continues to flash a malfunction has been detected Contact your authorized dealer as soon as possible Normal braking is still functional unless the brake warning light also is illuminated Brake system warning light To confirm the brake system warning light is functional it will momentarily illuminate when the ignition is turned to the on position when the engine is not running or in...

Page 113: ...m Contact your authorized dealer as soon as possible This indicates a problem with the electrical system or a related component Door ajar RTT Displays when the ignition is on and any door is not completely closed Engine oil pressure RTT Illuminates when the oil pressure falls below the normal range Engine coolant temperature RTT Illuminates when the engine coolant temperature is high Stop the vehi...

Page 114: ... near empty Liftgate ajar RTT Illuminates when the fuel level in the fuel tank is at or near empty Low tire pressure warning Illuminates when your tire pressure is low If the light remains on at start up or while driving the tire pressure should be checked When the ignition is first turned to on the light will illuminate for 3 seconds to ensure the bulb is working If the light does not turn on or ...

Page 115: ...vice engine soon light blinks eight times it means that the vehicle is not ready for I M testing See the Readiness for inspection maintenance I M testing in the Fuel and Refueling chapter Solid illumination after the engine is started indicates the on board diagnostics system OBD II has detected a malfunction Refer to On board diagnostics OBD II in the Fuel and Refueling chapter If the light is bl...

Page 116: ... burned out bulb AUDIBLE WARNINGS AND INDICATORS Key In Ignition Warning Chime Sounds when the key is left in the ignition in the off or accessory position and the driver s door is opened Sounds when the keyless vehicle is in RUN and the driver s door is opened if equipped Headlamps On Warning Chime Sounds when the headlamps or parking lamps are on the ignition is off the key is not in the ignitio...

Page 117: ...h all applicable laws Various systems on your vehicle can be controlled using the information display controls on the steering wheel Corresponding information is displayed in the information display Information Display Controls Type 1 Press the up and down arrow buttons to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Press the left arrow b...

Page 118: ...display Note this will also display in other menus See Trip and fuel economy computer later in this section for more information Information Intelligent AWD Displays power distribution between the front and rear wheels More power to either front or rear wheels will be displayed by more area filled in MyKey威 Distance if key is programmed Distance traveled when a programmed key is in use MyKey威 Info...

Page 119: ...lectable if using a MyKey Cross Traffic Cruise Control Adaptive or Normal Rear Park Aid Trailer Sway Display Language Select your applicable language Units Distance Miles and Gallons or km L or L 100km Temperature Fahrenheit F or Celsius C Information Displays 119 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 120: ...eset Set XXX Power Liftgate Switch Enabled or Disabled Remote Start Climate Control Heater A C Auto or Last Setting Heated Wheel Auto or Off Front Defrost Auto or Off Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat Auto or Off Duration 5 10 or 15 minutes Quiet Start System Windows Remote Open Wipers Courtesy Wipe Rain Sensing ReverseWiper 120 Information Displays 2013 Flex 471 Owne...

Page 121: ... may appear different based upon equipment options and current vehicle status Use the up down arrow buttons to scroll through the list TRIP AND FUEL ECONOMY COMPUTER Resetting the Trip Computer Press and hold OK on the current screen to reset the respective trip distance time and fuel information Odometer Registers the total accumulated distance for the lifetime of the vehicle This value cannot be...

Page 122: ...ehicle s heading direction To calibrate the compass Enter the compass menu and select Calibrate Follow the prompts To set the compass zone Enter the compass menu and select Set Follow the prompts See the diagram below to determine your magnetic zone Determine which magnetic zone you are in for your geographic location by referring to the zone map Information messages See Information messages later...

Page 123: ...sages Main menu From the main menu bar on the left side of the information display you can choose from the following categories Display Mode Trip 1 2 Fuel Economy Settings Information Scroll up down to highlight one of the categories then press the right arrow key or OK to enter into that category Press the left arrow key as needed to exit back to the main menu Information Displays 123 2013 Flex 4...

Page 124: ...te fuel level before the fuel tank reaches empty The value is dynamic and can change raise or lower depending on driving style Fuel gauge Indicates approximately how much fuel is left in the fuel tank The fuel gauge may vary slightly when the vehicle is in motion or on a grade When the fuel level becomes low the level indicator will change to amber When the fuel level becomes critically low the le...

Page 125: ...lay Trip distance X X Elapsed trip time X X Average fuel economy X Estimated amount of fuel consumed X Total odometer lower left corner Press OK to pause the Trip 1 or 2 screen Press again to un pause Press and hold OK to reset the currently displayed trip information When the vehicle is in P Park the enhanced display is always shown regardless of setting Trip distance shows the accumulated trip d...

Page 126: ...el History This display shows a bar chart of your fuel history Settings In this mode you can configure different driver setting choices Note Some items are optional and may not appear Driver Assist Traction Control On default setting Off Blindspot On default on key cycle Off Collision Warning Sensitivity High Normal Low Chimes On default on key cycle Off Warn ON On default on key cycle Off Cross T...

Page 127: ... feature Heater A C Auto Last Settings Front Defrost Auto Off Rear Defrost Auto Off Driver Seat Auto Off Passenger Seat Auto Off Duration 5 10 15 minutes Quiet Start On Off System Enable Disable W ipers Courtesy Wipe On Off Rain Sensing On Off Reverse Wiper On Off MyKey Create MyKey Press and hold OK to create MyKey 911 Assist Always On User Selectable Traction Control Always On User Selectable Ma...

Page 128: ...You can only view the warnings from the System Check menu View them immediately by pressing OK and then OK again to enter system check Use the up down arrows to scroll through the warnings MyKey Admin Keys Number of admin keys MyKeys Number of MyKeys programmed MyKey Miles km Distance traveled using a programmed MyKey Driver Alert Displays the associated driver alert graphic System Check All activ...

Page 129: ...ayed when a radar malfunction is preventing the ACC from engaging Adaptive Cruise Not Available Displayed when conditions exist such that the adaptive cruise cannot function properly Adaptive Cruise Not Available Sensor Blocked Displayed when the radar is blocked because of poor radar visibility due to bad weather or ice mud water in front of radar Driver can typically clean the sensor to resolve ...

Page 130: ...protect itself This is caused by operating the vehicle with the compact spare tire installed or if the system is overheating The AWD system will resume normal function and clear this message after driving a short distance with the road tire re installed or after the system is allowed to cool Check AWD Displayed in conjunction with the Throttle Control Transmission AWD light when the AWD system is ...

Page 131: ...will allow faster battery state of charge recovery Transport Mode Contact Dealer Contact your authorized dealer as soon as possible Factory Mode Contact Dealer Contact your authorized dealer as soon as possible BLIS威 Messages Action Description Blind Spot Not Available Sensor Blocked Displayed when the blind spot information system cross traffic alert system sensors are blocked Driver can typicall...

Page 132: ...played when the parking brake is set the engine is running and the vehicle is driven more than 3 mph 5 km h If the warning stays on after the parking brake is released contact your authorized dealer as soon as possible Collision Warning System Messages Action Description Collision Warn Not Available Displayed when there is a system malfunction with the collision warning system The system will be d...

Page 133: ...ion warning system display Contact your authorized dealer as soon as possible Door Messages Action Description X Door Ajar Displayed when a door is not completely closed Liftgate Ajar Displayed when the trunk is not completely closed Fuel Messages Action Description Check Fuel Fill Inlet Displayed when the fuel fill inlet may not be properly closed Fuel Level Low Displayed as an early reminder of ...

Page 134: ...e key programming when the maximum number of keys have been programmed Press Brake to Start Displayed when the start stop button is pressed without the brake pedal being applied This is a reminder that the brake pedal must be applied when the start stop button is pressed in order to start the engine Restart Now or Key is Needed Displayed when the start stop button is pressed to shut off the engine...

Page 135: ...ystem needs service See your authorized dealer Service Power Steering The power steering system has detected a condition that requires service See your authorized dealer Service Power Steering Now The power steering system has detected a condition within the power steering system that requires service immediately See your authorized dealer Power Steering Assist Fault The power steering system has ...

Page 136: ...disabled Check Rear Park Aid Displayed when the transmission is in R Reverse and the park aid is disabled Rear Park Aid On Off Displays the rear park aid status Passenger Sensing System Message Action Description Remove Objects Near Passenger Seat Displayed when objects are by the passenger seat After the objects are moved away from the seat if the warning stays on or continues to come on contact ...

Page 137: ...ized dealer Tire Pressure Sensor Fault Displayed when a tire pressure sensor is malfunctioning or your spare tire is in use For more information on how the system operates under these conditions refer to Tire Pressure Monitoring System TPMS in the Wheels and tires chapter If the warning stays on or continues to come on contact your authorized dealer as soon as possible Information Displays 137 201...

Page 138: ...n Note CD units are designed to play commercially pressed 4 75 in 12 cm audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Note CDs with homemade paper adhesive labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed It is recommended th...

Page 139: ...the disc noted by the mp3 file extension and all folders containing MP3 files from F001 folder T001 track to F253 T255 Creating discs with only one level of folders helps with navigation through the disc files If you are burning your own MP3 discs it is important to understand how the system reads the structures you create While various files may be present files with extensions other than mp3 onl...

Page 140: ...e recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving Note Some features such as SIRIUS satellite radio may not be available in your location Check with your authorized dealer A B O N M L K J E I H C F G D 140 Audi...

Page 141: ...he corresponding audio buttons directly beneath them The function buttons are context dependent and change according to the current mode E TUNE In radio mode you can search the frequency band in individual increments In SIRIUS mode you can find the next or previous available SIRIUS satellite station F Reverse Fast Forward AM FM CD Seek In radio mode select a frequency band and press one of the see...

Page 142: ...l to select Sound and press OK L MENU Allows you to access many functions of the audio system Refer to Menu structure following this table M PHONE Access SYNC phone features N AUX Access your auxiliary input jack Refer to Auxiliary input jack later in this chapter O SIRIUS Access SIRIUS satellite radio features Menu Structure Note Depending on your system some options may appear slightly different...

Page 143: ...stations Skip no stations Parental lock PIN Audio settings SCV level Sound CD Scan all Scan folder CD compression Display settings Language English French Spanish Temp setting Fahrenheit Celsius Clock settings Set time Set date 12 24 hour Audio System 143 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 144: ... the vehicle We recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving Note Most of the audio features are controlled through the MyFord Touch system Refer to the MyFord Touch chapter for more information B D A C E 14...

Page 145: ...buttons find to the previous or next channel in the selected category In CD mode select the previous or next track C SOUND Allows you to adjust the sound settings Treble Bass Midrange Fade and Balance D TUNE TUNE In radio mode you can search the frequency band in individual increments In SIRIUS mode you can find the next or previous available SIRIUS satellite station E Power and Volume Press the p...

Page 146: ...f the vehicle We recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving Note Most of the audio features are controlled through the MyFord Touch system Refer to the MyFord Touch chapter for more information A E D B C 1...

Page 147: ...t channel in the selected category In CD mode select the previous or next track AUXILIARY INPUT JACK WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road Your primary responsibility is the safe operation of the vehicle We recommend again...

Page 148: ...sion cable must have male 1 8 in 3 5 mm connectors at each end 1 Make sure the vehicle radio and portable music player are turned off and the vehicle is in P Park 2 Plug the extension cable from the portable music player into the AIJ 3 Turn on the radio Select either a tuned FM station or a CD 4 Adjust the volume as desired 5 Turn on your portable music player and adjust its volume to 1 2 6 Press ...

Page 149: ...ted systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving The USB port allows you to plug in media playing devices memory sticks and charge devices if supported Refer to the SYNC威 chapter for more information MEDIA HUB The media hub is located in the center console and has the following features A A V inputs B SD ...

Page 150: ...n performance keep the antenna clear of snow and ice build up and keep luggage and other material as far away from the antenna as possible Terrain Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with your reception Station overload When you pass a ground based broadcast repeating tower a stronger signal may overta...

Page 151: ...r for availability For more information on extended subscription terms a service fee is required the online media player and a complete list of SIRIUS威 satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or call SIRIUS威 at 1 888 539 7474 Satellite Radio Electronic Serial Number ESN You need your ESN to activate modify or track your...

Page 152: ... satellite or SIRIUS威 tower to the vehicle antenna The signal is currently being blocked When you move into an open area the signal should return Updating Update of channel programming in progress No action required The process may take up to three minutes Call SIRIUS威 1 888 539 7474 Satellite service has been deactivated by SIRIUS威 Satellite Radio Call SIRIUS威 at 1 888 539 7474 to reactivate or r...

Page 153: ...ts and floor vents Distributes air through the instrument panel vents Distributes air through the instrument panel vents floor vents and de mister vents Distributes air through the floor vents C A C Press the button to turn air conditioning on or off Air conditioning cools the vehicle using outside air To improve air conditioning when starting your vehicle drive with the windows slightly open for ...

Page 154: ...e control Controls the temperature of the air circulated in the rear of your vehicle Press TEMP and TEMP to select the desired temperature I REAR CTRL Press to change control of the rear climate controls system from the front controls to the rear controls J Rear climate control system power Press the button to turn the turn the rear climate control system on and off K Front fan speed control Contr...

Page 155: ...this chapter for more information If your vehicle is equipped with heated mirrors this button turns them on also C AUTO Press the button to turn on fully automatic operation Select the desired temperature using the temperature control The system automatically determines fan speed air distribution A C operation and outside or recirculated air to heat or cool the vehicle to maintain the selected tem...

Page 156: ...tment is being recirculated Using recirculated air can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle Note Recirculated air engages automatically when MAX A C is selected or can be turned on manually in any airflow mode except Defrost H DUAL Allows the passenger to set their temperature independent of the driver temperature Press or to increase or ...

Page 157: ...s prevented from entering the vehicle Turn to increase or decrease the fan speed C DUAL Allows the passenger to set their temperature independent of the driver temperature D Recirculated air Press the button to switch between outside air and recirculated air When the LED on the button is lit the air currently in the passenger compartment is being recirculated Using recirculated air can reduce the ...

Page 158: ...air distribution A C operation and outside or recirculated air to heat or cool the vehicle to maintain the selected temperature H Rear defrost Turns the heated rear window on and off Refer to Heated rear window later in this chapter for more information If your vehicle is equipped with heated mirrors this button turns them on also I Defrost Distributes air through the windshield defroster vents an...

Page 159: ...or until the vehicle has been aired out A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected During extreme high ambient temperatures when idling stationary for extended periods of time in gear it is recommended to run the A C in the MAX A C mode adjust the blower fan speed to the lowest setting and put the vehicle s transmission into th...

Page 160: ...air intake area at the base of the windshield To improve the A C cool down drive with the windows slightly open for 2 3 minutes after start up or until the vehicle has been aired out A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected During extreme high ambient temperatures when idling stationary for extended periods of time in gear it...

Page 161: ... must be installed at all times to prevent foreign objects from entering the system Running the system without a filter in place could result in degradation or damage to the system Your vehicle is equipped with a cabin air filter which is located just in front of the windshield under the cowl grille on the passenger side of the vehicle The particulate air filtration system is designed to reduce th...

Page 162: ...ased on previous settings The rear defroster and or heated mirrors are not automatically turned on In cold weather maximum heat is provided in floor defrost mode The rear defroster and or heated mirrors are automatically turned on Automatic Climate Systems In hot weather the system is set to 72 F 22 C Cooled seats are set to high if available and selected to AUTO in the message center In moderate ...

Page 163: ...tion in the event of a collision We recommend that you follow these guidelines Sit in an upright position with the base of your spine as far back as possible Do not recline the seatback more than 30 degrees Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible remaining comfortable Keep sufficient distance between yourself and the steerin...

Page 164: ...occupied WARNING Install the head restraint properly to minimize the risk of neck injury in the event of a crash Note Before adjusting any head restraint adjust the seatback to an upright driving riding position Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head For occupants of ext...

Page 165: ...djustment position and then press and hold both the adjust release button C and the unlock remove button D then pull up on the head restraint Reinstall Align the steel stems into the guide sleeves and push the head restraint down until it locks Second row outboard seat head restraints The outboard head restraints are non adjustable but they can be removed The non adjustable head restraints consist...

Page 166: ...p Fold pull the fold strap c Pull it back up to reset Note Pressing the stow or fold button on power folding seats will automatically fold the head restraint Titling head restraints The front head restraints may have a tilting feature for extra comfort To tilt the head restraint do the following 1 Adjust the seatback to an upright driving riding position 2 Pivot the head restraint forward toward y...

Page 167: ...nt WARNING Before returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision Lumbar adjustment if equipped Seats 167 2013 Flex 471 Owners Guide gf...

Page 168: ...eatback when the vehicle is moving WARNING Before returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback 168 Seats 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 169: ...mory features to the desired positions using the associated controls Press and hold button 1 for at least two seconds A chime will sound confirming that a memory position has been set To program position 2 repeat the previous procedure using the respective button Recalling a memory position A programmed memory position can be recalled in any gearshift position if the ignition is not on only in P P...

Page 170: ... the original position when the transmission is in N Neutral or P Park the key is placed in the ignition cylinder or when the push button start system if equipped is put in accessory mode started The easy entry feature can be turned off or on through the information display HEATED SEATS IF EQUIPPED WARNING Persons who are unable to feel pain to the skin because of advanced age chronic illness diab...

Page 171: ...for long periods of time Do not place anything on the seat that insulates against heat such as a blanket or cushion because this may cause the seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury Note Do not do the follo...

Page 172: ...e serious personal injury The heated seats will only function when the engine is running Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat Allow the seat to dry thoroughly To operate the heated seats Press the heated seat symbol button to cycle through the various heat settings and off Warmer settings are indica...

Page 173: ...ach front seat and can be accessed from the 2nd row foot well area Move the front seats all the way forward and to the full up positions to ease access To remove an air filter 1 Turn the vehicle off 2 Push up on the outside rigid edge of the filter and rotate counterclockwise once the tabs are released then remove the filter To install a filter 1 First position the filter in its housing making sur...

Page 174: ...l injuries in the event of a collision Note For the bench seat only make sure the center safety belt is unbuckled before folding the seatback Lift the handle to adjust seatback rearward or forward The seatback can also fold forward until it is flat Moving the seats backward and forward six passenger vehicles only Lift the control to adjust the seat forward or backward 174 Seats 2013 Flex 471 Owner...

Page 175: ...s by pressing the unlock button on the remote entry key fob or by using the unlock procedure on the keyless entry keypad Refer to the Locks and Security chapter Keeping the key in accessory or run positions will prevent the feature from timing out Third row seats Third row seat access Fold and tumble the second row seat to access the third row Remove items from the second row seat and ensure that ...

Page 176: ...ward grabbing the bottom of the seat back as indicated to allow access to the third row seat Note The seatback must be folded flat in order to release the floor latches Ensure that there are no objects on the seat cushion that may restrict the seatback from folding flat 176 Seats 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 177: ...ar latch hooks are not properly engaged to the floor striker If the seatback does not raise then repeat steps 3 and 4 WARNING Before returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangero...

Page 178: ...from folding flat 2 To return the seatback to the floor from tumbled position rotate the seat down until you hear it latching to the floor 3 To return the seatback to the upright position Lift the seatback toward the rear of the vehicle and Rotate the seatback until you hear a click locking it in the upright position Note The seatback will not raise if the rear latch hooks are not properly engaged...

Page 179: ...aged with the floor striker Note Ensure that the seat and seatback are latched securely in position Keep floor area free of objects that would prevent proper seat engagement WARNING Do not adjust or release the seat floor latch while vehicle is in motion Do not operate the vehicle with seats in tumbled position Always latch the vehicle seat to the floor whether the seat is occupied or empty If not...

Page 180: ...Release the strap once the seatback starts rotating forward 3 Release the cushion latches by pulling the number 2 strap while pulling on the strap located at the top of the seatback to tumble the seat all the way into the floor tub Note Do not use the seat anchors as cargo tie downs Note Do not use the third row seatback as a load floor when the seatback is folded Sharp objects may result in damag...

Page 181: ...oor tub by squeezing and pulling up on the handle Once the seat is at a vertical position push the seat over letting it fall onto the latches 2 To return the seatback to upright position pull the number 1 strap then while holding the number 1 strap pull the long strap located on the seatback to raise the seatback 3 Pull the head restraints up to their normal adjusted positions WARNING Ensure the s...

Page 182: ...pad Refer to SecuriCode keyless entry system in the Locks and Security chapter Keeping the key in accessory or run positions will prevent the feature from timing out Press the seat selection button D to select either right hand seat the left hand seat or both First select the seat you would like to adjust then select one of the following Press the NORMAL button A to return the seat to the normal s...

Page 183: ...vent that the third row power seat stops prematurely or travels to an unexpected position press the FOLD button C to reset the seat and return it to a normal position WARNING Do not drive the vehicle when the third row seat is rotated backwards During a sudden stop the safety belts are not functional in this position and the third row seat can rapidly tip back to the forward position all of which ...

Page 184: ...e any of the three devices after it has been initially programmed you must first erase the current settings See Erasing the function button codes later in this section The universal garage door opener replaces the common hand held garage door opener with a three button transmitter that is integrated into the driver s sun visor The system includes two primary features a garage door opener and a pla...

Page 185: ...icator light If the indicator light stays on programming is complete Press and release the programmed button to activate the door If the indicator light flashes rapidly for two seconds than turns to a constant light follow the steps below Note You may need a ladder to reach the unit and you may need to remove the cover or lamp lens 1 Press the learn button on the garage door opener motor Note You ...

Page 186: ...ds Without releasing the button follow Step 1 in the Programming section For questions or comments contact HomeLink威 at www homelink com or 1 800 355 3515 Programming HomeLink姞 to a Genie Intellicode姞 2 garage door opener Note The Genie Intellicode 2威 transmitter must already be programmed to operate with the garage door opener Programing the transmitters To program HomeLink威 to the transmitter yo...

Page 187: ...om red to red and green 2 Press the same button twice to confirm the change If done correctly the LED will turn green Programming HomeLink姞 to the Genie Intellicode姞 garage door opener motor Note You may need a ladder to access the garage door opener motor To program HomeLink威 to the garage door opener motor 1 Press and hold the PROGRAM button on the Garage door opener motor until both blue LED s ...

Page 188: ...C and RSS 210 Industry Canada Compliance This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications to your device not expressly ap...

Page 189: ...igarette lighter element Note Improper use of the power point can cause damage not covered by your warranty Note Always keep the power point caps closed when not in use Run the engine for full capacity use of the power point To prevent the battery from being discharged Do not use the power point longer than necessary when the engine is not running Do not leave devices plugged in overnight or when ...

Page 190: ...e The cap should always be closed whenever the power point outlet is not in use Note The power point will turn off after 13 minutes if the ignition is on without the engine running Keep the engine running or cycle the ignition to keep the power point on The 110V AC power point outlet is used for powering electrical devices that require up to 150W Exceeding the 150W limit will cause the power point...

Page 191: ...witch to a fault mode when it is overloaded overheated or shorted Unplug your device and turn the ignition off then on for overloading and shorting conditions Let the system cool off then turn the ignition off then on for an overheating condition The power point can provide power whenever the ignition is on and the green indicator light is on The indicator light is located in the top left corner o...

Page 192: ...d reader C Storage drawer with cupholders D Rear powerpoint outlet 110 volt powerpoint outlet and rear climate controls if equipped Second Row Center Console If Equipped The second row center console has the following features A Cupholders B Flip forward armrest to provide a flat load floor C Utility compartment or refrigerator unit if equipped A B C D 192 Storage Compartments 2013 Flex 471 Owners...

Page 193: ...ch will illuminate and the indicator light on the freeze side will glow when the refrigerator is active The temperature will cool to approximately 41 F 5 C Briefly press and hold COOL again to turn off the refrigerator Briefly press and hold FREEZE to change to freezer mode Freezer Briefly press and hold FREEZE Both indicator lights will illuminate when the freezer is active The temperature will c...

Page 194: ...u can clean the inside of the unit and the cover with a mild soap and water solution when needed OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package Press near the rear edge of the door to open it 194 Storage Compartments 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 195: ...uthorized dealer immediately Do not drive if you smell exhaust fumes If you disconnect the battery your vehicle may exhibit some unusual driving characteristics for approximately 5 miles 8 km after you connect it This is because the engine management system must realign itself with the engine You may disregard any unusual driving characteristics during this period This system meets all Canadian in...

Page 196: ...o not store the key in the ignition after the vehicle is turned off and you have left the vehicle This could cause a drain on the battery KEYLESS STARTING IF EQUIPPED WARNING The keyless starting system may not function if the key is close to metal objects or electronic devices such as mobile phones Note A valid key must be located inside the vehicle to switch the ignition on and start the engine ...

Page 197: ...ve the gearshift lever to P Park 2 Press the start button Note The ignition all electrical circuits warning lamps and indicators will be switched off To stop the engine when the vehicle is moving do the following 1 Press and hold the start button for at least one second or press the start button three times within two seconds 2 Shift to neutral and use the brakes to bring the vehicle to a safe sto...

Page 198: ...automatically have the vehicle checked Before starting the vehicle Make sure all occupants buckle their safety belts Make sure the headlamps and electrical accessories are off Make sure the parking brake is set Make sure the gearshift is in P Park Switch the ignition on without starting the vehicle Some warning lights will briefly illuminate Note Do not touch the accelerator pedal 1 Select park or...

Page 199: ...owing Open the windows at least 1 inch 2 5 cm Set your climate control to outside air ENGINE BLOCK HEATER IF EQUIPPED WARNING Failure to follow engine block heater instructions could result in property damage or physical injury WARNING Do not use your heater with ungrounded electrical systems or two pronged cheater adapters There is a risk of electrical shock Note The heater is most effective when...

Page 200: ...cord and extension cord are firmly connected Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes Make sure the system is unplugged and properly stowed before driving your vehicle Make sure the protective cover seals the prongs of the block heater cord plug when not in use Make sure the heater system is checked for proper operation before...

Page 201: ...lames near the filler neck Never smoke while refueling Fuel vapor is extremely hazardous under certain conditions Care should be taken to avoid inhaling excess fumes Observe the following guidelines when handling automotive fuel Extinguish all smoking materials and any open flames before refueling your vehicle Always turn off the vehicle before refueling Automotive fuels can be harmful or fatal if...

Page 202: ...a loss of vehicle performance and repairs may not be covered under warranty Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15 ethanol Do not use fuel ethanol E85 diesel methanol leaded fuel or any other fuel because it could damage or impair the emission control system The use of leaded fuel is prohibited by law Your vehicle was not designed to use fuel or fuel additives with me...

Page 203: ... 3 8L may be required The service engine soon indicator may come on For more information on the service engine soon indicator refer to Warning lamps and indicators in the Instrument Cluster chapter Refilling with a Portable Fuel Container WARNING Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system This could damage the fuel system and its seal a...

Page 204: ...Do not smoke if you are near fuel or refueling your vehicle Keep sparks flames and smoking materials away from fuel Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle this is against the law in some places Keep children away from the fuel pump never let children pump fuel Do not use personal electronic devices while refueling Use the following guideline...

Page 205: ...o the fuel fill inlet and turn the key clockwise to lock Note Do not overfill the tank or fuel spillage will occur If the fuel fill inlet was not properly closed a Check Fuel Fill Inlet message may appear on the information display See the Information Displays chapter for more information At the next opportunity do the following 1 Safely pull off the road 2 Turn off the engine 3 Open the fuel fill...

Page 206: ...easure fuel economy during the first 1 000 miles 1 600 km of driving this is your engine s break in period a more accurate measurement is obtained after 2 000 miles 3 000 miles 3 200 km 4 800 km Also fuel expense frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy 1 Fill the fuel tank completely and record the initial odometer reading 2 Each time you fill the...

Page 207: ...t high speeds Have the items listed in scheduled maintenance information performed according to the specified schedule The scheduled maintenance items listed in scheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system If other than Ford Motorcraft威 or Ford authorized parts are used for maintenance replacements or for service of compone...

Page 208: ...luminate Examples are 1 The vehicle has run out of fuel the engine may misfire or run poorly 2 Poor fuel quality or water in the fuel the engine may misfire or run poorly 3 The fuel fill inlet may not have been properly closed See Easy Fuel威 no cap fuel system in this chapter 4 Driving through deep water the electrical system may be wet These temporary malfunctions can be corrected by filling the ...

Page 209: ...urn the ignition key to the on position for 15 seconds without cranking the engine If the service engine soon indicator blinks eight times it means that the vehicle is not ready for I M testing if the service engine soon indicator stays on solid it means that the vehicle is ready for I M testing The OBD II system is designed to check the emission control system during normal driving A complete che...

Page 210: ...edal P Park This position locks the transmission and prevents the front wheels from turning To put your vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a complete stop Move the gearshift lever and securely latch it in P Park R Reverse With the gearshift lever in R Reverse the vehicle will move backward Always come to a comp...

Page 211: ...ing The grade assist lamp in the instrument cluster is illuminated Grade assist is designed to provide optimal gear selection in hilly terrain or mountainous areas It is recommended that you return to D Drive on flat terrain to provide the best fuel economy and transmission function Press the transmission control switch again to return to O D overdrive mode The grade assist lamp in the instrument ...

Page 212: ... Note Your transmission must be in S Sport for SelectShift to operate properly Your SelectShift automatic transmission gives you the ability to manually change gears if you d like To use SelectShift move the gearshift lever into S Sport Now you can use select shift to manually change gears Note The system will stay in S Sport until the gear shift lever is moved into another gear for example P park...

Page 213: ...downshift at any time as long as SelectShift determines that the engine will not be damaged from over revving Note If manual control is no longer desired you must return the gear shift lever from S Sport to D Drive Note Engine damage may occur if excessive engine revving is held without shifting Automatic transmission adaptive learning This feature is designed to increase durability and provide co...

Page 214: ...being moved from P Park when the ignition is on unless the brake pedal is pressed If you cannot move the gearshift lever out of P Park with the ignition on and the brake pedal pressed it is possible that a fuse has blown or the vehicle s brake lamps are not operating properly Refer to the Fuses chapter If the fuse is not blown and the brake lamps are working properly the following procedure will a...

Page 215: ... If Your Vehicle Gets Stuck in Mud or Snow Note Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gea...

Page 216: ...e was operated in extreme conditions with excessive wheel slip such as deep sand To resume normal AWD function as soon as possible stop the vehicle in a safe location and stop the engine for at least 10 minutes After the engine has been restarted and the AWD system has adequately cooled the AWD Off message will turn off and normal AWD function will return The AWD Off message will turn off when the...

Page 217: ...k onto the pavement only after reducing your speed Do not turn the steering wheel too sharply while returning to the road surface It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly It often may be less risky to strike small object...

Page 218: ...required to avoid the emergency Excessive steering will result in less vehicle control not more Additionally smooth variations of the accelerator and or brake pedal pressure should be utilized if changes in vehicle speed are called for Avoid abrupt steering acceleration or braking which could result in an increased risk of loss of vehicle control vehicle rollover and or personal injury Use all ava...

Page 219: ...f the hubs for trucks if possible and proceed slowly If the ignition system gets wet the vehicle may stall Once through water always try the brakes Wet brakes do not stop the vehicle as effectively as dry brakes Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal Be cautious of sudden changes in vehicle speed or direction when you are driving in mu...

Page 220: ...drive straight up or straight down When climbing a steep slope or hill start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started This reduces strain on the engine and the possibility of stalling If you do stall out do not try to turnaround because you might roll over It is better to back down to a safe location Apply just enough power to the whee...

Page 221: ...ntrol Avoid sudden applications of power and quick changes of direction on snow and ice Apply the accelerator slowly and steadily when starting from a full stop Avoid sudden braking as well Although an AWD vehicle may accelerate better than a two wheel drive vehicle in snow and ice it won t stop any faster because as in other vehicles braking occurs at all four wheels Do not become overconfident a...

Page 222: ...icle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device such as ladder or luggage racks Failure to maintain your vehicle properly may void the warranty increase your repair cost reduce vehicle performance and operational capabiliti...

Page 223: ...dal a few times when driving from a car wash or standing water to dry the brakes Brake Over Accelerator In the event the accelerator pedal becomes stuck or entrapped apply steady and firm pressure to the brake pedal to slow the vehicle and reduce engine power If you experience this condition apply the brakes and bring your vehicle to a safe stop Turn the engine off shift to P Park and apply the pa...

Page 224: ...pressure on the brake pedal You may also hear a noise from the system This is normal The ABS will not eliminate the dangers inherent when you drive too closely to the vehicle in front of you your vehicle is hydroplaning you take corners too fast the road surface is poor PARKING BRAKE WARNING If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be...

Page 225: ...hin the Traction Control System the stability control light will illuminate steadily Verify that the Traction Control System was not manually disabled using the information display control If the stability control light still illuminates steadily have the system serviced by an authorized dealer immediately Operating your vehicle with Traction Control disabled could lead to an increased risk of los...

Page 226: ...ics It s always possible to lose control of a vehicle due to inappropriate driver input for the conditions Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage Activation of the AdvanceTrac威 system is an indication that at least some of the tires have exceeded their ability to grip the road this could reduc...

Page 227: ... you start your engine The AdvanceTrac威 with RSC威 system cannot be completely turned off but the ESC and RSC威 portions of the system are disabled when the transmission is in R Reverse The traction control portion of the system can be turned off independently See the Traction Control chapter Stability Control 227 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e d...

Page 228: ...articularly those close to the ground WARNING Certain add on devices such as large trailer hitches bike or surfboard racks and any device that may block the normal detection zone of the system may create false beeps Note Keep the sensors located on the bumper fascia free from snow ice and large accumulations of dirt If the sensors are covered the system s accuracy can be affected Do not clean the ...

Page 229: ...ously If a stationary or receding object is detected farther than 10 inches 25 centimeters from the side of the vehicle the tone sounds for only three seconds Once the system detects an object approaching the warning sounds again A Coverage area of up to 6 feet 2 meters from the rear bumper with a decreased coverage area at the outer corners of the bumper The system detects certain objects while t...

Page 230: ...t function correctly if something passes between the front bumper and the parking space i e a pedestrian or cyclist or if the edge of the neighboring parked vehicle is high from the ground i e a bus tow truck or flatbed truck Note The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections Note The sensors may not detect objects with surfaces that absorb ...

Page 231: ...lected space remains clear of obstructions at all times in the maneuver Note Vehicles with overhanging loads e g a bus or a truck street furniture and other items may not be detected by active park assist You must ensure the selected space is suitable for parking Note The vehicle should be driven as parallel to other vehicles as possible while passing a parking space Note The system always offers ...

Page 232: ...he space are displayed in the touch screen While reversing the touch screen displays a message instructing the driver to check their surroundings for safety reasons and to back up slowly accompanied by a corresponding graphic When you think the vehicle has enough space in front and behind it or you hear a solid tone from the parking aid bring the vehicle to a complete stop When automatic steering ...

Page 233: ...ur in normal operation For recurring or frequent active park assist faults contact an authorized dealer to have your vehicle serviced Troubleshooting the System The system does not look for a space The traction control system may be off Any door except the driver s may not be completely closed The system does not offer a particular space Something may be contacting the front bumper or side sensors...

Page 234: ...anged detection capabilities A parked vehicle has a high attachment i e salt sprayer snowplow moving truck bed etc The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly i e driving from a heated garage into the cold or after leaving a car wash REAR VIEW CAMERA SYSTEM IF EQUIPPED WARNING The rear view camera syst...

Page 235: ...ution when turning camera features on or off while in R Reverse Make sure the vehicle is not moving The rear view camera system provides a video image of the area behind the vehicle During operation lines appear in the display which represent your vehicle s path and proximity to objects behind the vehicle The camera is located on the liftgate Parking Aids 235 2013 Flex 471 Owners Guide gf 1st Prin...

Page 236: ...rovide adequate coverage as it usually provides in normal operation and some objects might not be seen In some vehicles the guidelines may disappear once the trailer tow connector is engaged Note The camera may not operate correctly under the following conditions Nighttime or dark areas if one or both reverse lamps are not operating The camera s view is obstructed by mud water or debris Clean the ...

Page 237: ...epending on the steering wheel position When the steering wheel position is straight the active guidelines are not shown Always use caution while reversing Objects in the red zone are closest to your vehicle and objects in the green zone are further away Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones Use the side view mirrors and rear view mi...

Page 238: ...e centerline is shown Allows the driver to get a closer view of an object behind the vehicle The zoomed image keeps the bumper in the image to provide a reference The zoom is only active while the transmission is in R Reverse When the transmission is shifted out of R Reverse the feature automatically turns off and must be reset when it is used again Selectable settings for this feature are OFF Lev...

Page 239: ...l Note Cruise control will disengage if the vehicle speed decreases more than 10 mph 16 km h below your set speed while driving uphill The cruise controls are located on the steering wheel Switching On Cruise Control Press the ON control up and release The indicator will turn on in the instrument cluster Setting a Speed 1 Accelerate to the desired speed 2 Press the SET control upward and release 3...

Page 240: ...IVE CRUISE CONTROL IF EQUIPPED WARNING Always pay close attention to changing road conditions especially when using adaptive cruise control Adaptive cruise control cannot replace attentive driving Failing to follow any of the warnings below or failing to pay attention to the road may result in a collision serious injury or death WARNING Adaptive cruise control is not a collision warning or avoidan...

Page 241: ...ocated on the steering wheel At startup the system sets the gap to the last selected setting Once activated the driver can deactivate the system at any time by pressing the brake pedal pressing the steering wheel ON OFF control or pressing the RES CNCL control In addition the driver can temporarily increase the vehicle speed above the current speed by manually pressing on the accelerator pedal The...

Page 242: ...ou the vehicle will not decelerate automatically to a stop nor will the vehicle always decelerate quickly enough to avoid a collision without driver intervention Always apply the brakes when necessary Failing to do so may result in a collision serious injury or death WARNING Adaptive cruise control only warns of vehicles detected by the radar sensor In some cases there may be no warning or the war...

Page 243: ...its maximum braking level will not be sufficient an audible warning will sound while the system continues to brake This is accompanied by a heads up display a red warning bar illuminating on the windshield The driver should take immediate action Setting the Gap Distance Note It is the driver s responsibility to select a gap appropriate to the driving conditions The distance between your vehicle an...

Page 244: ...s not shown in the information display The system will resume operation when you release the accelerator pedal The vehicle speed will decrease to the set speed or a lower speed if following a slower vehicle Changing the Set Speed There are three ways to change the set speed Accelerate or brake to the desired speed and press SET upward and release Increase or decrease the speed by holding SET upwar...

Page 245: ...and the system will shut down if it is applying brakes for an extended period of time This allows the brakes to cool down The system will function normally again when the brakes have cooled down You should select a lower gear position when the system is active in situations such as prolonged downhill driving on steep grades i e driving in mountainous areas Additional engine braking is needed in th...

Page 246: ...g out of a bend or curve in the road In these cases the system may brake late or unexpectedly The driver should stay alert and intervene when necessary If the front end of the vehicle is hit or damaged the radar sensing zone may be altered causing missed or false vehicle detections See your authorized dealer to have the radar checked for proper coverage and operation Adaptive Cruise Control Not Av...

Page 247: ...able lists possible causes and actions for this message being displayed Cause Action The surface of the radar in the grille is dirty or obstructed in some way Clean the grille surface in front of the radar or remove the object causing the obstruction The surface of the radar in the grille is clean but the message remains in the display Wait a short time It may take several minutes for the radar to...

Page 248: ...nd apply the brakes when necessary You can manually change from adaptive cruise control to normal cruise control through the information display The cruise control indicator light will replace the adaptive cruise control indicator light if normal cruise control is selected The gap setting will not be displayed the system will not automatically respond to lead vehicles and automatic braking will no...

Page 249: ...r the blind spot zone while driving BLIS威 aids the driver in detecting vehicles that may have entered the blind spot zone A The detection area is on both sides of the vehicle extending rearward from the exterior mirrors to approximately 10 feet 3 meters beyond the bumper The system alerts you if certain vehicles enter the blind spot zone while driving CTA warns the driver of vehicles approaching f...

Page 250: ...or provide any additional warning when a turn signal is on CTA detects approaching vehicles from up to 45 feet 14 meters away though coverage decreases when the sensors are blocked Reversing slowly helps increase the coverage area and effectiveness WARNING To help avoid personal injury NEVER use the CTA system as a replacement for using the interior and exterior mirrors and looking over your shoul...

Page 251: ...aching vehicle is coming from Note The alert indicator dims when the headlamp switch is not in the off position and nighttime darkness is detected CTA also sounds a series of tones and a message appears in the information display indicating a vehicle is coming from the right or left CTA works with the reverse sensing system which sounds its own series of tones see the Parking Aids chapter Driving ...

Page 252: ... side of the vehicle Do not allow these areas to become obstructed by mud snow or bumper stickers as this can cause degraded system performance If the system detects a degraded performance condition BLIND SPOT NOT AVAILABLE or CROSS TRAFFIC NOT AVAILABLE appear in the information display and the alert indicator illuminates in the appropriate mirror s The information display warning can be cleared ...

Page 253: ...ertain maneuvering of vehicles entering and exiting the blind zone Vehicles passing through the blind zone at very fast rates When several vehicles forming a convoy pass through the blind zone The following are other situations that may limit the CTA system Adjacently parked vehicles or objects obstructing the sensors Approaching vehicles passing at speeds greater than 15 mph 24 km h Driving in re...

Page 254: ...witched off switching it back on must also be done at the dealership When switched off the information display shows BLIND SPOT DISABLED and or CTA DISABLED COLLISION WARNING SYSTEM IF EQUIPPED WARNING This system is designed to be a supplementary driving aid It is not intended to replace the driver s attention and judgment or the need to apply the brakes This system does NOT activate the brakes a...

Page 255: ...rt can only help reduce the speed at which a collision occurs if the driver applies the vehicle s brakes The brake pedal must be pressed just like any typical braking situation The warning system and chime can be turned on and off separately the warning system sensitivity can be adjusted to one of three possible settings by using the information display control Refer to the Information Displays ch...

Page 256: ...ect causing the obstruction The surface of the radar in the grille is clean but the message remains in the display Wait a short time It may take several minutes for the radar to detect that it is no longer obstructed Heavy rain spray snow or fog is interfering with the radar signals The collision warning system is temporarily disabled Collision warning should automatically reactivate a short time ...

Page 257: ...n the grille near the headlamps see blocked sensor section Small distance to vehicle ahead Steering wheel and pedal movements are large very active driving style High interior temperatures which may deactivate the illumination or the warning lamps until the interior temperature reduces audible warning still sounds Certain conditions may reduce the visibility of the warning lamp therefore it is rec...

Page 258: ...g the engine and watch the information display for Power Steering Assist Fault If the message returns or returns while driving take the vehicle to your dealer to have it checked With the message displayed the steering assist is turned off making the vehicle harder to steer WARNING If Service Power Steering is displayed in the information display a problem with the system function has been detected...

Page 259: ...y nor will it cause permanent damage Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal When a steering system error is detected the following messages may appear in the information display Service Power Steering Service Power Steering Now Power Steering Assist Fault Steering Tips If the steering wanders or pulls check for an improperly i...

Page 260: ...ring a collision or heavy braking The cargo net secures lightweight objects in the cargo area Attach the net to the anchors provided Do not put more than 50 lb 22 kg in the net 260 Load Carrying 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 261: ...d for use with your roof rack system Ensure that the load is securely fastened Check the tightness of the load before driving and at each fuel stop LOAD LIMIT Vehicle Loading With and Without a Trailer This section will guide you in the proper loading of your vehicle and or trailer to keep your loaded vehicle weight within its design rating capability with or without a trailer Properly loading you...

Page 262: ...orized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity how much space is available or by payload capacity how much weight the vehicle should carry Once you have r...

Page 263: ...Example only Load Carrying 263 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 264: ...se numbers are shown on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position The total load on each axle must never exceed its GAWR Note For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide p...

Page 265: ...n on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position The GVW must never exceed the GVWR Example only Load Carrying 265 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 266: ...owing vehicle plus the trailer exceed the GVWR of the towing vehicle The GCW must never exceed the GCWR Maximum Loaded Trailer Weight is the highest possible weight of a fully loaded trailer the vehicle can tow It assumes a vehicle with only mandatory options no cargo internal or external a tongue load of 10 15 conventional trailer and driver only 150 lb 68 kg Consult your authorized dealer or the...

Page 267: ... weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle will be towing a trailer load from your trailer will be transferred to your vehicle Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle The following gives you a few examples on how to calculate the available amount of cargo ...

Page 268: ... 45 kg 635 198 540 103 kg You will need to reduce the load weight by at least 240 lb 104 kg If you remove 3 100 lb 45 kg cement bags then the load calculation would be 1 400 2 x 220 9 x 100 1 400 440 900 60 lb Now you have the load capacity to transport the cement and your friend home In metric units the calculation would be 635 kg 2 x 99 kg 9 x 45 kg 635 198 405 32 kg The above calculations also ...

Page 269: ...ngerous e g driving uphill or the driver has significant trailer towing experience and can control trailer sway and maintain safe operation Note This feature does not prevent trailer sway but reduces it once it begins Note This feature cannot stop all trailers from swaying Note In some cases if vehicle speed is too high the system may activate multiple times gradually reducing vehicle speed This f...

Page 270: ...w these guidelines to ensure safe towing Do not tow a trailer until your vehicle has been driven at least 1000 miles 1600 kilometers Consult your local motor vehicle laws for towing a trailer Refer to the instructions included with towing accessories for the proper installation and adjustment specifications Service your vehicle more frequently if you tow a trailer Refer to your scheduled maintenan...

Page 271: ...eck that the trailer is level If not level adjust the ball height accordingly and repeat Steps 3 6 WARNING Do not adjust a weight distributing hitch to any position where the rear bumper of the vehicle is higher than it was before attaching the trailer Doing so will defeat the function of the weight distributing hitch which may cause unpredictable handling and could result in serious personal inju...

Page 272: ... brakes are safe if installed properly and adjusted to the manufacturer s specifications The trailer brakes must meet local and Federal regulations The braking system of the tow vehicle is rated for operation at the GVWR not GCWR Trailer Brake Controller Connector If Equipped The trailer brake controller connector is located under the instrument panel above the brake pedal 272 Towing 2013 Flex 471...

Page 273: ...ve faster than 70 mph 113 km h during the first 500 miles 800 kilometers and do not make full throttle starts Check your hitch electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 miles 80 kilometers Place the gearshift lever in P Park to aid in engine transmission cooling and A C efficiency during hot weather while stopped in traffic Turn off the speed control T...

Page 274: ...tow truck operator refer to this manual for proper hook up and towing procedures for your vehicle Front wheel drive FWD vehicles can be towed from the front if proper wheel lift equipment is used to raise the front wheels off the ground The rear wheels can be left on the ground when towed in this fashion FWD vehicles can also be towed from the rear using wheel lift equipment however the front whee...

Page 275: ...ur climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle Refer to the Climate Control chapter Follow these guidelines for your specific powertrain combination to tow your vehicle for personal travel such as behind a motor home or a truck These guidelines are designed to prevent damage to your vehicle after it is hooked up to the RV or tow dolly Front wh...

Page 276: ...ng with all four wheels on the ground refer to the towing instructions found at the end of this section If you tow your vehicle with all four wheels on the ground Tow only in the forward direction Release the parking brake Place the transmission in N Neutral Do not exceed 65 mph 105 km h Start the engine and allow it to run for five minutes at the beginning of each day and every six hours thereaft...

Page 277: ...hion Drive at steady speeds without stopping Anticipate stops slowing down may eliminate the need to stop Combine errands and minimize stop and go driving Close the windows for high speed driving Drive at reasonable speeds traveling at 55 mph 88 km h uses 15 less fuel than traveling at 65 mph 105 km h Keep the tires properly inflated and use only the recommended size Use the recommended engine oil...

Page 278: ... air intake and can cause internal vehicle damage or cause it to stall Note Once through the water always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal If driving through deep or standing water is unavoidable proceed very slowly Never drive through water that is higher than the bottom of the wheel rims for cars or the bottom of the hubs for trucks Wh...

Page 279: ... are supplied with your vehicle Floor mats must be properly secured to both retention posts to ensure mats do not shift out of position Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle Never place floor mats or any other covering on top of already i...

Page 280: ...d under the pedals causing a loss of vehicle control Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing loss of control of vehicle To install floor mats position the floor mat so that the eyelet is over the retention post and press down to lock in To remove the floor mat reverse the installation procedure 280...

Page 281: ...ns 7 5L of gasoline or 5 0 gallons 18 9L of diesel fuel to a disabled vehicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries towing Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles 56 km of the disablement location or to the near...

Page 282: ... wallet for quick reference In Canada the card is found in the Warranty Guide in the glove box Canadian Roadside coverage and benefits may differ from the U S coverage Please refer to your Warranty Guide or visit our website at www ford ca for information on Canadian services and benefits Canadian customers who need to obtain roadside information call 1 800 665 2006 or visit our website at www for...

Page 283: ...ult in injury or vehicle damage WARNING Batteries contain sulfuric acid which can burn skin eyes and clothing if contacted Do not attempt to push start your automatic transmission vehicle Automatic transmissions do not have push start capability Attempting to push start a vehicle with an automatic transmission may cause transmission damage Preparing Your Vehicle When the battery is disconnected or...

Page 284: ...the negative cable to fuel lines engine rocker covers the intake manifold or electrical components as grounding points Note In the illustration the vehicle on the bottom is used to designate the assisting boosting battery 1 Connect the positive jumper cable to the positive terminal of the discharged battery 2 Connect the other end of the positive cable to the positive terminal of the assisting bat...

Page 285: ...e reverse order that they were connected 1 Remove the jumper cable from the ground metal surface 2 Remove the jumper cable on the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of the disabled vehicle s battery After the disabled vehicle has been started an...

Page 286: ... Repairs will be made using Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford Away from home If you are away from home when your vehicle needs service contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Customer Relationship Center P O...

Page 287: ...nformation available when contacting a Customer Relationship Center Vehicle Identification Number VIN Your telephone number home and business The name of the authorized dealer and city where located The vehicle s current odometer reading In some states you must directly notify Ford in writing before pursuing remedies under your state s warranty laws Ford is also allowed a final repair attempt in s...

Page 288: ...dily injury OR 2 Four or more repair attempts are made on the same nonconformity a defect or condition that substantially impairs the use value or safety of the vehicle OR 3 The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days not necessarily all at one time In the case of 1 or 2 above the consumer must also notify the manufacturer of the need for t...

Page 289: ...ings of the BBB Auto Line dispute and decision are admissible in the court action Should you choose to accept the BBB AUTO LINE decision Ford is then bound by the decision and must comply with the decision within 30 days of receipt of your acceptance letter BBB AUTO LINE Application Using the information provided below please call or write to request a program application You will be asked for you...

Page 290: ...ir and final as the arbitrator s award is binding on both you and Ford of Canada CAMVAP services are available in all Canadian territories and provinces For more information without charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a foreign country contact ...

Page 291: ...or living in Puerto Rico contact the nearest authorized dealer If the authorized dealer cannot help you contact Ford International Business Development Inc Customer Relationship Center P O Box 11957 Caparra Heights Station San Juan Puerto Rico 00922 1957 Telephone 800 841 FORD 3673 FAX 313 390 0804 Email prcac ford com www ford com pr If your vehicle must be serviced while you are traveling or liv...

Page 292: ... order the publications in this portfolio contact Helm Incorporated at HELM INCORPORATED 47911 Halyard Drive Plymouth Michigan 48170 Attention Customer Service Or to order a free publication catalog call toll free 1 800 782 4356 Monday Friday 8 00 a m 6 00 p m EST Helm Incorporated can also be reached by their website www helminc com Items in this catalog may be purchased by credit card check or m...

Page 293: ...d Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov REPORTING SAFETY DEFECTS CANADA ONLY If you believe that your vehicle has a defe...

Page 294: ...e damage and could start a fire Standard Fuse Amperage Rating and Color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey 3A Violet Violet 4A Pink Pink 5A Tan Tan 7 5A Brown Brown 10A Red Red 15A Blue Blue 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red R...

Page 295: ... been disconnected and reconnected refer to the Changing the Vehicle Battery in the Maintenance chapter The high current fuses are coded as follows Fuse Relay Number Fuse Amp Rating Protected Components 1 40A Fan relay 2 2 40A Fan relay 1 3 30A Trailer brake control module 97 98 77 96 95 94 93 92 91 90 89 88 66 44 78 56 39 26 18 16 17 3 1 2 4 5 6 7 8 9 19 20 21 22 23 24 27 28 29 30 31 40 41 42 43 ...

Page 296: ...Front blower motor 19 30A Starter motor 20 20A Inside bin power point 21 20A Instrument panel power point cigar lighter 22 30A 3rd row seat module 23 30A Driver power seat Memory module 24 30A Trailer tow battery charge 25 Not used 26 40A Rear window defroster Heated mirrors 27 20A Cargo power point 28 30A Front heated cooled seats 29 20A Front heated seats 30 20A Rear heated seats 31 25A Electron...

Page 297: ...or 46 5A Canister vent solenoid EcoBoost engines 47 15A Washer pump 48 10A Front park lamps 49 Not used 50 10A Heated mirrors 51 5A Powertrain control module Injector power monitor non EcoBoost engines 52 Not used 53 Not used 54 Not used 55 Not used 56 30A Fuel injectors Fuel pump relay 57 20A Left high intensity discharge headlamps 58 10A Alternator sensor 59 10A Brake on off switch Fuses 297 201...

Page 298: ...solenoid 68 20A Vehicle power 4 ignition coils 69 20A Vehicle power 1 PCM 70 15A Vehicle power 3 coil A C clutch relay Fan control relays Variable air conditioning compressor Auxiliary transmission warmup Turbo charge waste gate control Electronic compressor bypass valve for turbo charger All wheel drive module Positive crackcase ventilation heater 71 Not used 72 Not used 73 Not used 74 Not used 7...

Page 299: ... vent solenoid non EcoBoost engines 87 5A Run start 88 Not used 89 10A Anti lock brake system module 90 10A Powertrain control module run start 91 10A Adaptive cruise control 92 5A Front blower relay coil Power steering module 93 5A Auxiliary blower Rear defroster Battery charge relays 94 30A Body control module run start 95 5A Front passenger window switch 96 Not used 97 Not used 98 Not used Mini...

Page 300: ...ow seats 3 30A Not used spare 4 10A Battery saver relay interior demand lamps and seat power 5 20A Smart amplifier 6 5A Not used spare 7 7 5A Power mirror switch Driver door module Driver seat module Keypad 8 10A Power liftgate 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 33 41 42 43 44 45 34 35 36 37 23 24 25 26 27 28 38 46 39 47 29 32 40 31 30 48 49 300 Fuses 2013 Flex 471 Owners Gui...

Page 301: ...ght 17 10A Low beam headlamps left 18 10A Third row power seats Start button run indicator Keypad illumination Brake shift interlock Powertrain control module wake up Anti theft system 19 20A Not used spare 20 20A Locks 21 10A Not used spare 22 20A Horn relay 23 15A Steering wheel control module Instrument cluster 24 15A Datalink connector Steering wheel control module 25 15A Liftgate release 26 5...

Page 302: ...isplay Climate control humidity sensor 36 10A Not used spare 37 10A Refrigerator 38 10A Front passenger window switch 39 15A High beam headlamps 40 10A Rear park lamps License plate lamps 41 7 5A Occupant classification system Restraints control module 42 5A Not used spare 43 10A Not used spare 44 10A Not used spare 45 5A Not used spare 46 10A Climate control module 47 15A Fog lamps Fog lamp indic...

Page 303: ...s lubricants fluids and service parts conforming to specifications Motorcraft威 parts are designed and built to provide the best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burn...

Page 304: ...tom of the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood PUSH ON OFF 304 Maintenance 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 305: ...voir C Brake fluid reservoir D Battery E Power distribution box F Air filter assembly G Automatic transmission fluid dipstick H Engine oil dipstick I Engine oil filler cap A I H G F B C D E Maintenance 305 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 306: ...istribution box E Air filter assembly F Automatic transmission fluid dipstick out of view G Engine oil dipstick H Engine oil filler cap I Windshield washer fluid reservoir A B C D E F G H I 306 Maintenance 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 307: ... your vehicle is on level ground 2 Turn the engine off and wait 10 minutes for the oil to drain into the oil pan 3 Remove the dipstick and wipe it with a clean lint free cloth Replace the dipstick and remove it again to check the oil level If the level is at the MIN mark add oil immediately Adding engine oil Note Do not remove the filler cap when the engine is running Note Do not add engine oil fu...

Page 308: ...lts coolant concentration should be tested with a refractometer such as Rotunda tool 300 ROB75240E available from your dealer Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations Note Coolant expands when it is hot The level may extend beyond the COLD FILL RANGE If the level is below the COLD FILL RANGE add coolant immediately Note Automotive f...

Page 309: ...omponents and may void the warranty A large amount of water without engine coolant may be added in case of emergency to reach a vehicle service location In this instance the cooling system must be drained chemically cleaned with Motorcraft威 Premium Cooling System Flush and refilled with prediluted engine coolant as soon as possible Water alone without engine coolant can cause engine damage from co...

Page 310: ...oolant concentration to 40 Note A coolant concentration of 40 will provide improved overheat protection Decreased engine coolant concentrations below 40 will decrease the corrosion freeze protection characteristics of the engine coolant and may cause engine damage Vehicles driven year round in non extreme climates should use prediluted engine coolant for optimum cooling system and engine protectio...

Page 311: ...air conditioning will turn on once again If you notice any of the following the engine coolant temperature gauge moves fully into the red hot area the coolant temperature warning light illuminates the service engine soon indicator illuminates 1 Pull off the road as soon as safely possible and place the vehicle in P Park 2 Leave the engine running until the coolant temperature gauge needle moves aw...

Page 312: ...ted The air conditioning system will be disabled Continued operation will increase the engine temperature and the engine will completely shut down causing steering and braking effort to increase Once the engine temperature cools the engine can be re started Take your vehicle to an authorized dealer as soon as possible to minimize engine damage When fail safe mode is activated WARNING Fail safe mod...

Page 313: ...nd surrounding components may be hot gloves are recommended WARNING Use gloves when moving the air filter assembly components will be hot Note Automatic transmission fluid expands when warmed To obtain an accurate fluid check drive the vehicle until it is warmed up approximately 20 miles 30 km If your vehicle has been operated for an extended period at high speeds in city traffic during hot weathe...

Page 314: ...oost engine move the air filter assembly aside to access the transmission dipstick See Moving the Air Filter Assembly EcoBoost engine for more information 6 Install the dipstick making sure it is fully seated in the filler tube by turning it to the locked position 7 Remove the dipstick and inspect the fluid level The fluid should be in the designated areas for normal operating temperature Moving t...

Page 315: ...located underneath the air filter assembly 8 Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose 9 Tighten the clamp 1 10 The transmission fluid level indicator can now be accessed Low fluid level If the fluid level is below the MIN range of the dipstick add fluid to reach the hash mark level Note If the fluid level is below the MIN level do not drive the ...

Page 316: ...weather or pulling a trailer the vehicle should be turned off until normal operating temperatures are reached Depending on vehicle use cooling times could take up to 30 minutes or longer Adjusting Automatic Transmission Fluid Levels Before adding any fluid make sure the correct type is used The type of fluid used is normally indicated on the dipstick and also in the Technical specifications sectio...

Page 317: ...n two bolts that attach air filter assembly to the front of the vehicle 7 Install the bolt cover if equipped 8 Reinstall the harness retaining clip into the front of the air filter assembly BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range there is no need to add fluid If the fluid levels are outside of the normal operating range the performance of ...

Page 318: ...GING THE VEHICLE BATTERY WARNING Batteries normally produce explosive gases which can cause personal injury Therefore do not allow flames sparks or lighted substances to come near the battery When working near the battery always shield your face and protect your eyes Always provide proper ventilation WARNING When lifting a plastic cased battery excessive pressure on the end walls could cause acid ...

Page 319: ...od of time Battery relearn Because your vehicle s engine is electronically controlled by a computer some control conditions are maintained by power from the battery When the battery is disconnected or a new battery is installed the engine must relearn its idle and fuel trim strategy for optimum driveability and performance To begin this process 1 With the vehicle at a complete stop set the parking...

Page 320: ... Run the tip of your fingers over the edge of the blade to check for roughness Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth CHANGING THE WIPER BLADES 1 Pull the wiper arm away from the vehicle Turn the blade at an angle from the wiper arm Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm 2 ...

Page 321: ...etween the arm and blade 4 Attach the new wiper to the wiper arm and press it into place until a click is heard If you find this procedure too difficult please see your dealer AIR FILTER CHECK WARNING To reduce the risk of vehicle damage and or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running When changing the air filter ...

Page 322: ...ustomer warranty may be void for any damage to the engine if the correct air filter element is not used Changing the air filter element 3 5L V6 engine 3 5L V6 EcoBoost engine 1 On the passenger s side of the air filter housing release the two clamps from the air filter housing cover 322 Maintenance 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 323: ...the cover seals to the housing 6 Install a new air filter element Be careful not to crimp the filter element edges between the housing and the cover This could cause filter damage and allow unfiltered air to enter the engine if not properly seated 7 Lower the driver s side of the cover and slide the three tabs on the cover into the three slots in the housing 8 Lower the passenger s side of the cov...

Page 324: ... horizontal reference line on the vertical wall or screen at this height a piece of masking tape works well The center of the lamp is marked by a 3 mm circle on the headlamp lens 3 Turn on the headlamps to illuminate the wall or screen and open the hood To see a clearer light pattern for adjusting you may want to block the light from one headlamp while adjusting the other On the wall or screen you...

Page 325: ...on can occur when the temperature is cold When normal condensation occurs a thin film of mist can form on the interior of the lens The thin mist eventually clears and exits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are Presence of thin mist no streaks drip marks or droplets Fine mist covers ...

Page 326: ...ssembly to access the bulb sockets and connectors 3 Locate the high beam low beam headlamp bulb electrical connector and remove it by squeezing the locking tab and pulling it straight out 4 Remove the bulb socket by turning it counterclockwise and pulling it straight out Install the new bulb s in reverse order Replacing HID headlamp bulbs if equipped The headlamps on your vehicle use a high intens...

Page 327: ... Make sure the fog lamp switch is in the off position 2 From underneath the vehicle partially remove the tire splash shield by removing four drive screws from the lower flap The splash shield flap can now be repositioned to allow access to the front fog lamp bulb and electrical wire harness 3 Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips 4 Rotate the...

Page 328: ...amp assembly away from the vehicle This will disengage two snap attachments along the side of the vehicle 3 Remove the bulb socket by rotating it counterclockwise then pulling it out of the lamp assembly 4 Pull the bulb straight from the socket Install new bulb s in reverse order Replacing high mount brake lamp bulbs Your vehicle is equipped with an LED high mount brake lamp It is designed to last...

Page 329: ... provide quality bulb burn time Function Number of bulbs Trade number Headlamp 2 9008 H13 2 D3 HID optional Front park turn lamp 4 3157NA Front sidemarker lamp N A LED Fog lamp 2 H11 Map lamp 2 12V6W Dome reading lamps 6 578 Tail brake turn signal lamp 2 3157K N A LED optional Supplemental taillamp 2 194 Rear sidemarker 2 194 N A LED optional Backup lamp 2 921 License plate lamp 2 C5WL High mount ...

Page 330: ...orcraft威 Premium Windshield Washer Concentrate U S only ZC 32 A Motorcraft威 Professional Strength Carpet Upholstery Cleaner ZC 54 Motorcraft威 Spot and Stain Remover U S only ZC 14 Motorcraft威 Ultra Clear Spray Glass Cleaner ZC 23 Motorcraft威 Vinyl Cleaner Canada only CXC 93 Motorcraft威 Wheel and Tire Cleaner ZC 37 A CLEANING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and ...

Page 331: ...poo such as Motorcraft威 Detail Wash Use Motorcraft威 Custom Bright Metal Cleaner Apply the product as you would a wax to clean bumpers and other chrome parts allow the cleaner to dry for a few minutes then wipe off the haze with a clean dry rag Do not apply cleaning product to hot surfaces and do not leave cleaning product on chrome surfaces for a period of time exceeding that which is recommended ...

Page 332: ... THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal When washing Take care when using a power washer to clean the engine The high pressure fluid could penetrate the sealed parts and cause damage Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components Spray Motorcraft威 Engine Sh...

Page 333: ...eaning with the glass cleaner or if the wipers chatter and move in a jerky motion clean the outer surface of the windshield and the wiper blades using a sponge or soft cloth with a neutral detergent or mild abrasive cleaning solution After cleaning rinse the windshield and wiper blades with clean water The windshield is clean if beads do not form when you rinse the windshield with water Note Do no...

Page 334: ...trument panel and cluster lens with a clean damp white cotton cloth then use a clean and dry white cotton cloth to dry these areas Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel The dull finish in this area helps protect the driver from undesirable windshield reflection Be certain to wash or wipe your hands clean if you have been in contact with cer...

Page 335: ...torcraft威 Vinyl Cleaner Dry the area with a soft cloth If the leather cannot be completely cleaned using a mild soap and water solution the leather may be cleaned using a commercially available leather cleaning product designed for automotive interiors To check for compatibility first test any cleaner or stain remover on an inconspicuous part of the leather Do not use household cleaning products a...

Page 336: ...ess specific precautions are taken to preserve the components General Store all vehicles in a dry ventilated place Protect from sunlight if possible If vehicles are stored outside they require regular maintenance to protect against rust and damage Body Wash vehicle thoroughly to remove dirt grease oil tar or mud from exterior surfaces rear wheel housing and underside of front fenders Periodically ...

Page 337: ...mperatures When removing vehicle from storage check coolant fluid level Confirm there are no cooling system leaks and fluid is at the recommended level Battery Check and recharge as necessary Keep connections clean If storing your vehicle for more than 30 days without recharging the battery it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starti...

Page 338: ...rial that may have collected during storage Check tire pressures and set tire inflation per the Tire Label Check brake pedal operation Drive the vehicle 15 ft 4 5 meters back and forth to remove rust build up Check fluid levels including coolant oil and gas to make sure there are no leaks and fluids are at recommended levels If the battery was removed clean the battery cable ends and inspect Conta...

Page 339: ...ly load your vehicle and Make sure every passenger is properly restrained WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a seat belt All occupants must wear seat belts and children infants must use appropriate restraints to minimize the risk of injury or ejection Study your owner s manual for specific information about equipment features in...

Page 340: ... tire size other than the spare tire provided or major dissimilar tire sized between the front and rear axles could cause the system to stop functioning and default to front wheel drive How Your Vehicle Differs from Other Vehicles Crossover vehicles can differ from some other vehicles in a few noticeable ways Your vehicle may be Higher to allow higher load carrying capacity Shorter to give it the ...

Page 341: ...ode of Federal Regulations Part 575 104 c 2 U S Department of Transportation Tire quality grades The U S Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specifi...

Page 342: ...stained high temperature can cause the material of the tire to degenerate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No 139 Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum re...

Page 343: ...position or Tire Label located on the B Pillar or the edge of the driver s door B pillar The structural member at the side of the vehicle behind the front door Bead area of the tire Area of the tire next to the rim Sidewall of the tire Area between the bead area and the tread Tread area of the tire Area of the perimeter of the tire that contacts the road when mounted on the vehicle Rim The metal s...

Page 344: ...al width of the tire in millimeters from sidewall edge to sidewall edge In general the larger the number the wider the tire C 65 Indicates the aspect ratio which gives the tire s ratio of height to width D R Indicates a radial type tire E 15 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter F 95 Indicates...

Page 345: ...Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 299 km h tire manufacturers always use the letters ZR H U S DOT Tire Identification Number TIN This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters are the plan...

Page 346: ...pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Temperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test whee...

Page 347: ...Inflation Limits Indicates the tire s load carrying capabilities and its inflation limits C Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined as four tires on the rear axle a total of six or more tires on the vehicle D Maximum Load Single lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is us...

Page 348: ...ral the larger the number the wider the tire C 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall D D Indicates a diagonal type tire R Indicates a radial type tire E 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Location of...

Page 349: ...use of tire failures and may result in severe tire cracking tread separation or blowout with unexpected loss of vehicle control and increased risk of injury Under inflation increases sidewall flexing and rolling resistance resulting in heat buildup and internal damage to the tire It also may result in unnecessary tire stress irregular wear loss of vehicle control and accidents A tire can lose up t...

Page 350: ...driving even a mile If you are checking tire pressure when the tire is hot i e driven more than 1 mile 1 6 km never bleed or reduce air pressure The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures A hot tire at or below recommended cold inflation pressure could be significantly under inflated Note If you have to drive a distance to get air for...

Page 351: ...s and other signs of damage or excessive wear If internal damage to the tire is suspected have the tire demounted and inspected in case it needs to be repaired or replaced For your safety tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail Improper or inadequate vehicle maintenance can cause tires to wear abnormally Inspect all...

Page 352: ...even if it has not been used U S DOT Tire Identification Number TIN Both U S and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires This information identifies and describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall Thi...

Page 353: ...sition or the Tire Label which is located on the B Pillar or edge of the driver s door If this information is not found on these labels then you should contact your authorized dealer as soon as possible Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle which could result in an increased risk of loss of vehicle control vehicle rollover personal i...

Page 354: ...cass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the tire wheel assembly Important Remember to replace the wheel valve stems when the road tires are replaced on your vehicle It is recommended that the two front tires or two rear tires generally be replaced as a pair The tire pressure sensors mounted in the wheels originally installed on yo...

Page 355: ...f a tire is under inflated or damaged deflate it remove wheel and replace it with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires If you...

Page 356: ...el it is intended for temporary use only and should not be used in a tire rotation Note After having your tires rotated inflation pressure must be checked and adjusted to the vehicle requirements Rotating your tires at the recommended interval as indicated in the Scheduled Maintenance chapter will help your tires wear more evenly providing better tire performance and longer tire life Front wheel d...

Page 357: ...hen using snow tires and chains If possible avoid fully loading your vehicle Use only SAE Class S snow chains snow cables or equivalent on the front axle for P235 60R17 P235 60R18 and P235 55R19 equipped vehicles The use of snow chains snow cables or other traction assist devices that are larger than SAE Class S may cause damage to your vehicle s wheel house suspension and or body Do not install t...

Page 358: ...PMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a malfunction the telltale will flash for approximately one minute and then remain continuously illuminated This sequence will continue upon subsequent vehicle start ups as long as the malfunction exists When the malf...

Page 359: ...ng Your Tire Pressure Monitoring System TPMS The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle The low tire pressure warning light will turn on if the tire pressure is significantly low Once the light is illuminated your tires are under inflated and need to be inflated to the manufacturer s recommended tire pressure E...

Page 360: ...ter inflating your tires to the manufacturer s recommended pressure as shown on the Tire Label located on the edge of driver s door or the B Pillar the vehicle must be driven for at least two minutes over 20 mph 32 km h before the light turns off Spare tire in use Repair the damaged road wheel tire and reinstall it on the vehicle to restore system functionality For a description on how the system ...

Page 361: ... monitoring system TPMS monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase approximately 2 to 4 psi 14 to 28 kPa from a cold start situation If the vehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature the tire pressure may decrease approximately 3 psi 21 kPa...

Page 362: ... Tire pressure monitoring system TPMS earlier in the chapter Replace the spare tire with a road tire as soon as possible During repairing or replacing of the flat tire have the authorized dealer inspect the TPMS sensor for damage Dissimilar Spare Tire Wheel Information WARNING Failure to follow these guidelines could result in an increased risk of loss of vehicle control injury or death If you hav...

Page 363: ...following Handling stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capability 3 Full size dissimilar spare without label on wheel When driving with the full size dissimilar spare tire wheel do not Exceed 70 mph 113 km h Use more than one dissimilar spare tire wheel at a time Use commercial car washing e...

Page 364: ...ing when you change a tire be sure to place the transmission in P Park set the parking brake and block in both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed WARNING If the vehicle slips off the jack you or someone else could be seriously injured WARNING Do not attempt to change a tire on the side of the vehicle close to moving traffic ...

Page 365: ...wise 4 Lift and remove the spare tire from the trunk 5 Remove the second wing nut that secures the jack retention bracket by turning it counterclockwise remove the jack kit from the vehicle 6 Remove the jack L shaped bolt and the wrench from the felt bag Fold down the wrench socket to use to loosen the lug nuts and to operate the jack 7 Block the diagonally opposite wheel 8 Remove wheel cover if e...

Page 366: ...the spare tire making sure the valve stem is facing outward Reinstall the lug nuts until the wheel is snug against the hub Do not fully tighten the lug nuts until the wheel has been lowered 13 Lower the wheel by turning the jack handle counterclockwise 14 Remove the jack and fully tighten the lug nuts in the order shown Refer to Wheel lug nut torque specifications later in this chapter for the pro...

Page 367: ...tub 2 Securely close the wrench compartment and the jack bag using the Velcro威 strips 3 Place the jack kit on the angled bracket in the spare tire tub using the locating tabs to position the jack correctly 4 Insert the straight end of the jack retention bracket through the eyelet of the angled bracket and swing the retention bracket over the jack With the jack in place place the looped end of the ...

Page 368: ... tire is secured If you are stowing the temporary spare tire place the tire over the jack and secure it with the large wing nut TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications Retighten the lug nuts to the specified torque within 100 miles 160 km after any wheel disturbance rotation flat tire wheel removal etc Lug nut socket size Bolt size Wheel lug nut torque ft lb N m 1 2 x 20 100 1...

Page 369: ...ot interfere with the mounting surfaces of the wheel Installing wheels without correct metal to metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion resulting in loss of control Note Inspect the wheel pilot hole 1 and mounting surface prior to installation Remove any visible corrosion or loose particles Wheels and ...

Page 370: ...endations in the Fuel and Refueling chapter Firing order 1 4 2 5 3 6 1 4 2 5 3 6 Spark plug gap 0 049 0 053 inch 1 25 1 35 mm 0 033 0 037 inch 84 94 mm Ignition system Coil on plug Coil on plug Compression ratio 10 8 1 10 0 1 Engine Drivebelt Routing 370 Capacities and Specifications 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 371: ...quivalent ESA M1C93 B Lock cylinders Motorcraft威 Penetrating and Lock Lubricant XL 1 None Automatic transmission fluid 2 3 10 9 quarts 10 3L 6F50 Motorcraft威 MERCON威 LV ATF XT 10 QLV MERCON威 LV 11 6 quarts 11 0L 6F55 Rear differential fluid AWD 2 4 pints 1 15L Motorcraft威 SAE 80W 90 Premium Rear Axle Lubricant XY 80W90 QL WSP M2C197 A Power Transfer Unit PTU fluid AWD 4 18 ounces 0 53L Motorcraft威...

Page 372: ...O 5W20 LSP12 Canada CXO 5W20 LFS12 Canada WSS M2C945 A and API Certification Mark 6 0 quarts 5 7L 3 5L V6 EcoBoost engine Motorcraft威 SAE 5W 30 Premium Synthetic Blend Motor Oil US Motorcraft威 SAE 5W 30 Full Synthetic Motor Oil US Motorcraft威 SAE 5W 30 Super Premium Motor Oil Canada Motorcraft威 SAE 5W 30 Synthetic Motor Oil Canada 4 XO 5W30 QSP US XO 5W30 QFS US CXO 5W30 LSP12 Canada CXO 5W30 LFS1...

Page 373: ...raft威 Premium Windshield Washer Concentrate US Premium Quality Windshield Washer Fluid Canada ZC 32 A US CXC 37 A B D and F Canada WSB M8B16 A2 1 Use only Motorcraft威 DOT 4 LV High Performance Brake Fluid or equivalent meeting WSS M6C65 A2 and ISO 4925 Class 6 Use of any fluid other than the recommended fluid may cause brake system damage 2 Approximate dry fill capacity Actual amount may vary duri...

Page 374: ...gine oil need only meet the requirements of Ford specification WSS M2C945 A 3 5L V6 engine or WSS M2C946 A 3 5L V6 EcoBoost engine and display the API Certification mark 6 Your engine has been designed to be used with Ford engine oil which gives a fuel economy benefit while maintaining the durability of your engine Using oils other than the one specified can result in longer engine cranking period...

Page 375: ...park plugs Note Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle such as Motorcraft威 or equivalent replacement parts The customer warranty may be void for any damage to the engine if such spark plugs are not used VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the driver side instrument panel Please note that in the ...

Page 376: ...ABEL The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located The Safety Compliance Certification Label shall be affixed to either the door hinge pillar the door latch post or the edge of the door near the door latch next to the driver s se...

Page 377: ...ation Label The following table tells you which transmission each code represents Description Code 6 speed automatic transmission 6F50 J 6 speed automatic transmission 6F55 G Capacities and Specifications 377 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 378: ...l be warranted for whichever provides you the greatest benefit 12 months or 12 000 miles 20 000 km whichever occurs first or the remainder of your new vehicle limited warranty Contact your dealer for details and a copy of the warranty Exterior style Bug shield Splash guards Deflectors Applique trim kit Spoiler Graphics Body kits Interior style Ambient lighting Rear seat entertainment Backlit door ...

Page 379: ...ecific weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems such as two way radios telephones and theft alarms that are equipped with radio transmitters Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified ser...

Page 380: ...and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Ford Authorized Parts used with every covered repair Rental car reimbursement If your vehicle is kept overnight for covered repairs you are eligible for rental car coverage including Bumper to Bumper warranty repairs or manufacturer s recalls Transferable coverage If you sell yo...

Page 381: ...ular checkups routine inspections preventive care and replacement of items that require periodic attention for normal wear Wiper blades Brake pads and linings Spark plugs except California Shock absorbers Clutch disc Belts and hoses Contact your selling Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget Interest free fina...

Page 382: ... program allowing you all the security and benefits Ford ESP has to offer while paying over time Your pre approved with no credit checks no hassles Or complete the information below and mail this to Ford ESP P O Box 8072 Royal Oak MI 48068 9933 ADDRESS APT STATE ZIP CITY E MAIL PLEASE PRINT 382 Ford Extended Service Plan 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o ...

Page 383: ...ombinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you purchase Ford ESP you receive added peace of mind protection throughout Canada and the United States provided by a network of participating Ford Motor Company dealers The Lincoln Maintenance Protection Plan is honored at authorized Lincoln dealers Note Repairs performed outside of...

Page 384: ... Your Vehicle at Your Dealership Factory Trained Technicians Service technicians participate in extensive factory sponsored certification training to help them become experts on the operation of your vehicle Ask your dealership about the training and certification their technicians have received Your vehicle is very sophisticated and built with multiple complex performance systems Every manufactur...

Page 385: ... or OIL CHANGE REQUIRED message appearing The Intelligent Oil Life Monitor must be reset after each oil change refer to the Instrument Cluster chapter If your message center is prematurely reset or becomes inoperative you should perform the oil change interval at six months or 5 000 miles 8 000 km from your last oil change Your vehicle is very sophisticated and built with multiple complex performa...

Page 386: ...d maintenance It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford approved flushing chemical Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six months intervals Check every month Engine oil level Function of all interior and exterior lights Tire...

Page 387: ...em operation Tires for wear and proper pressure including spare Fluid levels fill if necessary Windshield for cracks chips or pits For oil and fluid leaks Washer spray and wiper operation Brake coolant recovery reservoir manual and automatic transmission with an underhood dipstick power steering if equipped and window washer Be sure to ask your dealership service advisor or technician about the mu...

Page 388: ...388 Scheduled Maintenance 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 389: ... table is intended to provide examples of vehicle use and its impact on engine oil change intervals it is provided as a guideline only Actual engine oil change intervals will depend on several factors and will generally decrease with severity of use When to expect the OIL CHANGE REQUIRED message Miles km Vehicle use and examples 7500 10000 12000 16000 Normal Normal commuting with highway driving N...

Page 390: ... Inspect exhaust system and heat shields Inspect rear axle and U joints lubricate if equipped with grease fittings AWD vehicles Inspect half shaft boots if equipped Inspect steering linkage ball joints suspension tie rod ends driveshaft and U joints lubricate if equipped with grease fittings Inspect wheels and related components for abnormal noise wear looseness or drag Reset your Intelligent Oil ...

Page 391: ...tomatic transmission fluid and filter Change manual transmission fluid Replace accessory drive belt s if not replaced within the last 100 000 miles 160 000 km 1 Additional maintenance items can be performed within 3 000 miles 4 800 km of the last oil change Do not exceed the designated distance for the interval 2 Initial replacement at 6 years or 100 000 miles 160 000 km then every 3 years or 50 0...

Page 392: ...ILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 392 Scheduled Maintenance 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP ...

Page 393: ... VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 393 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e d...

Page 394: ... VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 394 Scheduled Maintenance 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e d...

Page 395: ...0 miles 40 000 km Towing a trailer or using a camper or car top carrier As required Change engine oil and filter as indicated by message center and perform services listed in the Normal Scheduled Maintenance chart Inspect frequently service as required Inspect and lubricate U joints See axle maintenance items under Exceptions Every 30 000 miles 48 000 km Change automatic transmission fluid except ...

Page 396: ...nths Change engine oil and filter Perform multi point inspection Every 30 000 miles 48 000 km Change automatic transmission fluid except Focus Every 50 000 miles 80 000 km Change manual transmission fluid Reset your Intelligent Oil Life Monitor after each engine oil and filter change refer to the Instrument Cluster chapter Exclusive use of E85 Flex Fuel Vehicles only Every oil change If ran exclus...

Page 397: ...depth Every 5 000 miles 8 000 km or 6 months or as indicated by time mileage calculation Change engine oil and filter see description below Perform multi point inspection Every 30 000 miles 48 000 km Change automatic transmission fluid Every 60 000 miles 96 000 km Replace spark plugs Reset your Intelligent Oil Life Monitor after each engine oil and filter change refer to the Instrument Cluster cha...

Page 398: ...ot accumulated on the odometer To assist fleet managers in maintaining proper oil change intervals the idle meter will help determine when an oil change is required For every hour that the vehicle idles it has accumulated the equivalent of approximately 33 miles 53 km of driving Using the combination of the vehicle odometer and idle meter allows the fleet manager to better determine when the oil n...

Page 399: ...E MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 399 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o ...

Page 400: ... VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 400 Scheduled Maintenance 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e d...

Page 401: ...W140 synthetic gear fluid meeting Ford specification WSL M2C192 A part number FITZ 19580 B or equivalent Add four ounces 118 mL of additive friction modifier XL 3 EST M2C118 A or equivalent for complete refill of Traction Lok rear axles The axle fluid should be changed anytime the axle has been submerged in water California fuel filter replacement If the vehicle is registered in California the Cal...

Page 402: ...air filter and cabin air filter ENGINE COOLANT CHANGE RECORD Initial change 6 years or 100 000 miles 160 000 km whichever comes first After initial change Every 3 years or 50 000 miles 80 000 km Engine Coolant Change Log DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HO...

Page 403: ...alth Report and SYNC Services Traffic Directions Information if equipped Use applications such as Pandora and Stitcher via SYNC威 AppLink if applicable Access phonebook contacts and music via voice commands Stream music from your connected phone Text message Use the advanced voice recognition system USB device charging if your device supports this SYNC姞 403 2013 Flex 471 Owners Guide gf 1st Printin...

Page 404: ...ocus off the road Your primary responsibility is the safe operation of the vehicle We recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving When using SYNC do not Operate playing devices if the power cords or cables ...

Page 405: ...y accessible only in the vehicle when the cellular phone or media player is connected If you no longer plan to use the system or the vehicle we recommend you perform a Master Reset to erase all stored information System data cannot be accessed without special equipment and access to the vehicle s SYNC威 module Ford Motor Company and Ford of Canada will not access the system data for any purpose oth...

Page 406: ...ces Access the SYNC Services portal Mobile Apps Access mobile applications Help Hear a list of voice commands available in the current mode If equipped U S only System Interaction and Feedback The system provides feedback through audible tones prompts questions and spoken confirmations depending on the situation and the chosen level of interaction voice settings You can customize the voice recogni...

Page 407: ...a best guess as to what you requested and you may still occasionally be asked to confirm settings Confirmation prompts on Confirmation prompts off The system creates candidate lists when it has the same confidence level of several options based on your voice command When turned on you may be prompted with as many as four possibilities for clarification For example Say 1 after the tone to call John...

Page 408: ...uetooth wireless technology support the following functions Answering an incoming call Ending a call Using privacy mode Dialing a number Redialing Call waiting notification Caller ID Other features such as text messaging using Bluetooth and automatic phonebook download are phone dependent features To check your phone s compatibility refer to your phone s user manual and visit www SYNCMyRide com or...

Page 409: ...p and down arrows on your audio system Note Make sure the vehicle ignition and radio are turned on and that the transmission is in P Park 1 Press the phone button and scroll until System Settings is selected 2 Press OK and scroll until Bluetooth Devices is selected and press OK 3 Scroll until Add Bluetooth Device is selected and press OK 4 When Find SYNC appears in the display press OK 5 Put your ...

Page 410: ...n office 1 Dial 1 4 Phone book name 2 Phone book name at work OR Phone book name at office 2 Call history incoming 2 Connections 2 Go to privacy Hold 1 These commands do not require you to say Phone first 2 These commands are not available until phone information is completely downloaded using Bluetooth 3 See MENU table below 4 See DIAL table below MENU Phone connections Phone settings message not...

Page 411: ...e number etc the requested information appears in the display to view Press the phone button and say Call to call the contact DIAL 411 four one one 911 nine one one etc 700 seven hundred seven hundred 800 eight hundred eight hundred 900 nine hundred nine hundred pound slash number 0 9 Asterisk Clear deletes all entered digits Delete deletes one digit Plus Star Note To exit dial mode press and hold...

Page 412: ...ive call you have additional menu features which become available such as putting a call on hold joining calls etc Use the arrow buttons to scroll through the menu options To access 1 Press MENU during an active call 2 When Active Call Menu is selected press OK 3 Scroll to cycle through the following options When you select You can Mute Call Mute the call Privacy Switch a call from an active hands...

Page 413: ...Calls appears Note SYNC supports a maximum of three callers on a multiparty conference call Phonebook Access your phonebook contacts 1 Press OK to select then scroll through your phonebook contacts 2 Press OK again when the desired selection appears in the display 3 Press the phone button Call History Access your call history log 1 Press OK to select then scroll through your call history options i...

Page 414: ...elect 2 Scroll to select from Call History Incoming Call History Outgoing or Call History Missed Press OK make your selection 3 Press OK or the phone button to call the desired selection Note The system attempts to automatically re download your phone book and call history each time your phone connects to SYNC if the auto download feature is on and your Bluetooth enabled cellular phone supports th...

Page 415: ...le Apps3 Interact with SYNC威 capable mobile applications on your smartphone System Settings Access Bluetooth Devices menu listings add connect set as primary on off delete as well as Advanced menu listings prompts languages defaults master reset install application and system information Exit Phone Menu Exit the phone menu by pressing OK 1 This is a phone dependent feature 2 This is a speed depend...

Page 416: ...ke to reply or forward the message 3 Press OK and scroll to choose between Reply to Text Message Press OK to access and then scroll through the list of pre defined messages to send Forward Text Message Press OK to forward the message to anyone in your Phonebook or Call History You can also choose Enter Number Sending Downloading and Deleting Your Text Messages Text messaging is a phone dependent f...

Page 417: ...e to send the message Each text message is sent with the following signature This message was sent from my Ford or Lincoln Download Unread Msgs allows you to download your unread messages only to SYNC To download the messages press OK to select The display indicates your messages are being downloaded When complete SYNC takes you to your inbox Delete All Messages allows you to delete current text m...

Page 418: ...ess OK to select and scroll to view the information When done press OK again to return to the phone status menu Set Ringer Select which ring tone sounds during an incoming call one of the system s or your phone s 1 Press OK to select and scroll to hear Ringer 1 Ringer 2 Ringer 3 and Phone Ringer 2 Press OK to select Note If your phone supports in band ringing your phone s ringer sounds when Phone ...

Page 419: ...again when Confirm Download appears Auto Download Automatically download your phone book each time your phone connects to SYNC Press OK to select When Auto Download On appears press OK to have your phonebook automatically downloaded each time Select Off to NOT download your phonebook every time your phone connects to SYNC Your phonebook call history and text messages can only be accessed when your...

Page 420: ...nd set prompts languages defaults perform a master reset install an application and view system information Bluetooth Devices Menu Options This menu allows you to add connect delete set a phone as primary and turn Bluetooth on or off 1 Press the phone button to enter the Phone Menu 2 Scroll until System Settings appears and press OK 3 Scroll until Bluetooth Devices appears and select OK 4 Scroll t...

Page 421: ...Scroll and use OK to select your responses Connect Bluetooth Device Connect a previously paired Bluetooth enabled phone 1 Press OK to select and view a list of previously paired phones 2 Scroll until the desired device is chosen then press OK to connect the phone Note Only one device can be connected at a time When another phone is connected the previous one is disconnected Set As Primary Phone Se...

Page 422: ...paired phones and all information originally saved with those phones Press OK to select Return Exit the current menu 1 This is a speed dependent feature Advanced Menu Options This menu allows you to access settings such as prompts languages defaults perform a master reset install an application and view system information 1 Press the phone button to enter the Phone Menu 2 Scroll until System Setti...

Page 423: ...you change the language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced menu Factory Defaults Return to the factory default settings This selection does not erase your indexed information phonebook call history text messages and paired devices 1 Press OK to select and then press OK again when Restore Defaults appears in the display 2 Pres...

Page 424: ... such as travel horoscopes stock prices and more 911 Assist Can alert 911 in the event of an emergency Vehicle Health Report if equipped U S only Provides a diagnostic and maintenance report card of your vehicle 911 Assist WARNING Unless the 911 Assist setting is set on prior to a crash the system will not dial for help which could delay response time potentially increasing the risk of serious inj...

Page 425: ...ff your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone For more information about 911 Assist visit www SYNCMyRide com or www syncmaroute ca For information on airbag deployment refer to the Supplementary Restraints System chapter For information on the fuel pump shut off refer to the Roadside Emergencies chapter...

Page 426: ... SYNC威 searches for and tries to connect to any available previously paired phone and tries to make the call to 911 Before making the call SYNC威 provides a short window of time about 10 seconds to cancel the call Failure to cancel the call results in SYNC威 attempting to dial 911 SYNC威 says the following or a similar message SYNC威 will attempt to call 911 to cancel the call press Cancel on your scr...

Page 427: ...ining wear Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury Note Your Vehicle Health Report feature requires activation prior to use Visit www SYNCMyRide com to register There is no fee or subscription associated with Vehicle Health Report but you must register to use this feature Note This feature may not function properly...

Page 428: ... to select from Automatic Reports Press OK and select on or off Select On to have SYNC automatically prompt you to run a health report at certain mileage intervals Note You must first turn this feature on before you can select the mileage intervals at which you would like to be prompted Mileage Intervals Press OK Scroll to select between 5 000 7 500 or 10 000 mile intervals and press OK to make yo...

Page 429: ... also have the active SYNC Services Bluetooth enabled cellular phone paired and connected to the system in order to connect to and use SYNC威 Services Refer to the Phone features for pairing instructions Note This feature does not function properly if you have enabled caller ID blocking on your mobile phone Make sure your mobile phone is not blocking caller ID before using SYNC Services Note The dr...

Page 430: ...C姞 Services Using Voice Commands 1 Press the voice button 2 When prompted say Services This initiates an outgoing call to SYNC威 Services using your paired and connected Bluetooth enabled cellular phone 3 Once you re connected to the service follow the voice prompts to request the desired service such as Traffic or Directions You can also say What are my choices to receive a complete list of availa...

Page 431: ...ssist visit www SYNCMyRide com support 2 Follow the voice prompts to select your destination Once your destination is selected your current vehicle location is uploaded and a route based on current traffic conditions is calculated and sent back to your vehicle After the route download is complete the phone call is automatically ended You then receive audible and visual driving instructions as you ...

Page 432: ...one number not your VIN Vehicle Identification Number You can pair and connect your phone to any vehicle equipped with Traffic Directions and Information and continue enjoying your personalized services You can even access your account outside the vehicle Just use the number on your phone s call history Traffic and Directions features do not function properly but information services and the 411 c...

Page 433: ...appears and press OK 4 Scroll to select USB and press OK 5 Depending on how many digital media files are on your connected device Indexing may appear in the radio display When indexing is complete the screen returns to the Play Menu 6 Press OK and scroll through selections of Play All Albums Genres Playlists Tracks Explore USB Similar Music Return When the desired selection appears in the display ...

Page 434: ... Play next track Play playlist name 1 3 Play previous folder 2 Play previous track Play song name 1 Play track name 1 3 Refine album name 1 3 Refine artist name 1 3 Refine song name 1 Refine track name 1 3 Repeat off Repeat on Search album name 1 3 Search artist name 1 3 Search genre name 1 3 Search song name 1 Search track name 1 3 Shuffle off Shuffle on 434 SYNC姞 2013 Flex 471 Owners Guide gf 1s...

Page 435: ...all the data from your indexed music and if available begins to play the chosen type of music You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player Similar Music The system compiles a playlist and then plays similar music to what is currently playing from the USB port using indexed metadata information Search Play Artist Track Alb...

Page 436: ...lay previous track Media Menu Features The media menu allows you to select your media source how to play your music by artist genre shuffle repeat etc and also to add connect or delete devices 1 Press AUX and then MENU to enter the Media Menu 2 Scroll to cycle through 436 SYNC姞 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 437: ...the media content being indexed If Autoplay is on you can access media files randomly as they are indexed If turned off indexed media is not available until the indexing process is complete SYNC is capable of indexing thousands of average size media and notifies you if the maximum indexing file size is reached Bluetooth Audio This is a phone dependent feature which allows you to stream music playi...

Page 438: ...ess SEEK to play the previous or next track Mobile Apps Interact with SYNC威 capable mobile applications on your smart phone Refer to SYNC威 AppLink earlier in this chapter for more information System Settings Access Bluetooth Device menu listings add connect set as primary on off delete as well as Advanced menu listings prompts languages defaults master reset install application and system informat...

Page 439: ...racks alphabetically If there are less than 255 indexed artist they are listed alphabetically in flat file mode If there are more they are categorized in alphabetical categories 1 Press OK to select You can select to play All Artists or any indexed artist 2 Scroll until the desired artist is chosen and press OK Albums Sort all indexed media by albums If there are less than 255 indexed albums they ...

Page 440: ... select Then scroll to select the desired playlist and press OK Tracks Search for and play a specific track which has been indexed SYNC lists your tracks alphabetically in flat file mode If there are more than 255 SYNC automatically organizes them into alphabetical categories Press OK to select Then scroll to select the desired track and press OK Explore USB Explore all supported digital media on ...

Page 441: ... recognition play menu browsing and similar music Unknowns are placed into any unpopulated metadata tag Return Exit the current menu System Settings System settings provide access to your Bluetooth Devices and Advanced menu features The Bluetooth Devices menu allows you to add connect and delete a device as turn the Bluetooth feature on and off Your Advanced menu allows you to access and set promp...

Page 442: ...the device Set Bluetooth On Off Turn the Bluetooth feature on and off Press OK and scroll to toggle between On and Off When the desired selection is chosen press OK Turning Bluetooth off disconnects all Bluetooth devices and deactivates Bluetooth features Delete Device Delete a paired media device Press OK and scroll to select the device Press OK to confirm Delete All Devices Delete all previously...

Page 443: ... language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced menu Factory Defaults Return to the factory default settings This selection does not erase your indexed information phonebook call history text messages and paired devices 1 Press OK to select and then press OK again when Restore Defaults appears in the display 2 Press OK to confir...

Page 444: ...mance Review your phone s user guide regarding audio adjustments During a call I can hear the other person but they cannot hear me Possible phone malfunction Try turning off the device resetting the device removing the device s battery then trying again SYNC is not able to download my phonebook This is a phone dependent feature OR Possible phone malfunction Go to the website to review your phone s...

Page 445: ...eview your phone s compatibility Try turning off the device resetting the device or removing the device s battery then trying again Try deleting your device from SYNC deleting SYNC from your device and trying again Check the security and auto accept prompt always settings relative to the SYNC Bluetooth connection on your phone Update your device s software firmware Turn off the Auto phonebook down...

Page 446: ... sure you are not leaving the device in your vehicle during very hot or cold temperatures Bluetooth audio does not stream This is a phone dependent feature OR The device is not connected Make sure the device is connected to SYNC and that you have pressed play on your device SYNC does not recognize music that is on my device Your music files may not contain the proper artist song title album or gen...

Page 447: ... it back to your preferred dealer and retrieve the report I m unable to submit a report This could be due to your phone s compatibility OR Bad signal strength OR Your phone may not be activated on the website Update your mobile number in your account on the website Make sure you have full signal strength and that your Bluetooth volume level has been turned up Try deleting your phone and performing...

Page 448: ...e saying the name exactly as it is saved OR The system may not be reading the name the same way you are saying it Review the media voice commands at the beginning of the media section Say the song or artist exactly as they are listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power Generation Make sure you are saying the complete...

Page 449: ...be saved in CAPS Review the phone voice commands at the beginning of the phone section Make sure you are saying the contacts exactly as they are listed For example if a contact is saved as Joe Wilson say Call Joe Wilson The system works better if you list full names such as Joe Wilson rather than Joe Do not use special characters such as 123 or ICE as the system does not recognize them If contacts...

Page 450: ...nic devices while driving Note Some features are not available while the vehicle is moving This system uses a four corner strategy to provide quick access to vehicle features and settings The comprehensive touchscreen provides easy interaction with your cellular phone multimedia climate control and navigation system The corners display any active modes within those menus such as your phone being c...

Page 451: ...honebook Text Messaging Making and Receiving Calls Press to select any of the following My Home Previous Destinations Emergency Intersection Map Favorites Point of Interests Street Address City Center Press to select any of the following AM FM CD BT Stereo SD Card MyFord Touch 451 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 452: ... screen Depending on your vehicle s option package and software your screens may vary in appearance from the screens shown in this section Your features may also be limited depending on your market Check with your authorized dealer for availability 452 MyFord Touch 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o r ma t i o nP r o v i d e db y ...

Page 453: ...the touchscreen operates based on the touch of a finger you may have trouble using it if you are wearing gloves Metal and other conductive material should be kept away from the surface of the touchscreen as this may cause electronic interference i e control activation Depending on your vehicle and option package you may also have these controls on your bezel Power Turn the media or climate feature...

Page 454: ...8pm EST In the United States call 1 888 270 1055 In Canada call 1 800 565 3673 Times are subject to change due to holidays Safety information WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road Your primary responsibility is the safe operatio...

Page 455: ...fied unless the vehicle is not moving Some examples of these are listed below Screens that are too crowded with information such as Point of Interest POI reviews and ratings SIRIUS威 Travel Link sports scores movie times ski conditions etc Any action that requires using a keyboard such as entering a navigation destination or editing information All lists are limited so the user can view fewer entri...

Page 456: ...ormation When a cellular phone is connected to SYNC威 SYNC威 creates a profile within your vehicle that is linked to that cellular phone This profile is created in order to offer you more cellular features and to operate more efficiently Among other things this profile may contain data about your cellular phone book text messages read and unread and call history including history of calls when your ...

Page 457: ...er parties may seek to access the information independently of Ford Motor Company and Ford of Canada For further privacy information see the sections on 911 Assist if equipped Vehicle Health Report if equipped and Traffic Directions and Information if equipped ACCESSING AND ADJUSTING MODES THROUGH YOUR INFOTAINMENT DISPLAY IF EQUIPPED The infotainment display is located on the right side of your i...

Page 458: ...tion by touching the screen the selection menu expands and you are allowed different options Press the up and down arrows to scroll through the modes Press the right arrow to enter the mode Press the left or right arrows to make adjustments within the chosen mode Press OK to confirm your selection Note If your vehicle is not equipped with navigation Compass appears in the display instead of Naviga...

Page 459: ...he situation and the chosen level of interaction voice settings The system also asks short questions confirmation prompts when it is not sure of your request or when there are multiple possible responses to your request When using voice commands words and icons may also appear in the lower left status bar indicating the status of the voice session i e listening success failed paused or try again H...

Page 460: ...nu Help Voice Command List OR Press the voice icon after the tone speak your command clearly Voice command list Audio list of commands Bluetooth audio list of commands Browse list of commands CD list of commands Climate control list of commands List of commands Navigation list of commands Phone list of commands Radio list of commands SD card list of commands Sirius satellite list of commands Trave...

Page 461: ...t level of guidance and feedback Interaction Mode Novice mode provides more detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts Confirmation Prompts Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request If turned off the system simply makes a...

Page 462: ...ur voice system has a dual mode feature which allows you to switch between using voice commands and making on screen selections This is most often available when using navigation On screen buttons are outlined in blue to indicate the selections that are part of the dual mode feature For example if while you are in a voice session rather than saying the command Enter Street Name to change the field...

Page 463: ...viewing this screen are DESTINATION Destination my home Destination street address Destination favorites Destination previous destinations Destination POI Destination intersection Destination emergency If you choose Street Address from the navigation screen you can choose from the following Number City Street Name State Prov MyFord Touch 463 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f...

Page 464: ...Search By Name Fuel Station ATM All Restaurants Accommodations Parking Some of the voice commands that are available while viewing this screen are POINTS OF INTEREST or POI Destination POI category name Search by name Search by category Change search area Note These are just a sample of the voice commands available within the Points of Interest section the categories themselves are also technicall...

Page 465: ...ng a voice session where you would be able to touch the line item or say Line 2 If a command is not understood or there are multiple options the system returns a list for you to choose from ENTERTAINMENT Your system offers many media options You can access these options using the touchscreen or voice commands Browsing Device Content When listening to any type of audio you can browse through other ...

Page 466: ...d Sirius channel guide USB Help If equipped with SIRIUS威 satellite radio For a complete list of Browse voice commands refer to USB and SD card voice commands and Bluetooth audio voice commands in the following sections AM FM Radio Press the lower left corner of the touchscreen and then select the AM or FM tab To change between AM and FM just touch one of the tabs To change between AM1 AM AST or th...

Page 467: ...ect Tune Enter the desired station number when prompted Press Enter Browse View a list of all available stations Scroll and select the desired station HD Radio Turn the feature on This enables you to receive radio broadcasts digitally where available providing free crystal clear sound Refer to the HD Radio information in the following section MyFord Touch 467 2013 Flex 471 Owners Guide gf 1st Prin...

Page 468: ...ave the system automatically store the six strongest stations in your current location These do not override any presets stored in any of the AM or FM frequency bands TAG Button On Off if available allows you to tag a song to download later When you select On the TAG icon appears on screen when HD radio is active You can press TAG to save the information of the song that is playing When you plug i...

Page 469: ... are tuned to a station broadcasting HD Radio technology you may notice the following indicators on your screen HD logo blinks when a digital station is being acquired and is solid when digital audio is playing When this logo is available you may also see Title and Artist fields on screen Multicast indicator appears in FM mode only if the current station is broadcasting multiple digital broadcasts...

Page 470: ...tem allows you to tag up to approximately 100 songs For a list of devices that support tagging refer to www SYNCMyRide com or www syncmaroute ca When HD Radio broadcasts are active you can access the following functions When you select You can Scan Hear a brief sampling of all available stations This feature still works when HD Radio reception is activated although it does not scan for HD2 HD7 cha...

Page 471: ...en the channel is active on screen press and hold a memory preset slot on the right of the screen until the sound returns There is a brief mute then the sound returns signifying it was saved When recalling a HD2 or HD3 memory preset there is a mute before the digital audio is played as the system must once again acquire the digital signal As with any saved radio station you cannot access the saved...

Page 472: ...adio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital This shift from analog to digital sound or digital back to analog is known as blending In order to provide the best possible experience a contact form has been developed to report any station issues found while listening to a station broa...

Page 473: ...audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below No text information shown for currently selected frequency Data service issue by the radio broadcaster Fill out the station issue form at website listed below HD2 HD7 stations not found when Scan is pressed Pressing Scan disables HD2 HD7 channel search None this is normal behavior http www ibi...

Page 474: ...t AM 530 1710 FM2 AM autoset FM 2 preset AM autoset preset HD 1 AM preset Preset Browse 2 Radio off FM Radio on FM 87 9 107 9 Set PTY FM 87 9 107 9 HD 1 Tune 3 FM autoset Help 1 If available 2 If you have said Browse refer to Browsing device content earlier in this section 3 If you have said Tune refer to the following Tune chart TUNE 87 9 107 9 FM 87 9 107 9 HD 87 9 107 9 HD FM autoset 530 1710 F...

Page 475: ...nd returns when it s done Direct Tune Enter the desired satellite channel number using the on screen keypad SIRIUS Press repeatedly to change SIRIUS modes SIRIUS 1 2 or 3 ALERT Save the current song artist or team as a favorite The system alerts you when it plays again on any SIRIUS channel Browse View a list of all available stations Scroll and select the desired station You can also lock or skip...

Page 476: ...le in replay mode Press and release the seek buttons to hear the previous or next song Press and hold the seek buttons to advance to reverse or fast forward in the current track Press play or pause to play or pause the audio Press Replay again to return to live audio if you had been using the replay feature to replay audio 476 MyFord Touch 2013 Flex 471 Owners Guide gf 1st Printing USA fus I n f o...

Page 477: ...elect Artists and Titles that you would like the system to alert you to when they are playing on other channels Press Edit Alerts to delete or turn off alerts You can also set all alerts to on or off When an alert appears on the screen you can choose to Tune to the channel to Cancel the alert or to Disable Alerts If you are listening to a sporting event you can save your favorite teams so that the...

Page 478: ...nnel name SAT 3 preset Preset SAT preset SAT Sirius off SAT 1 Sirius on SAT 1 preset Sports game 1 SAT 2 Tune 2 SAT 2 preset Help 1 Late availability If you have said Sports game refer to the following Sports game chart 2 If you have said Tune refer to the following Tune chart SPORTS GAME Tune to the college name game Tune to the team city game Tune to the team city team name game Tune to the team...

Page 479: ...a limited subscription term which begins on the date of sale or lease of the vehicle Refer to your authorized dealer for availability For more information on extended subscription terms a service fee is required the online media player and a complete list of SIRIUS satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or call SIRIUS ...

Page 480: ...adio signal interference Your display may show ACQUIRING to indicate the interference and the audio system may mute SIRIUS troubleshooting tips Radio Display Condition Possible Action Acquiring Radio requires more than two seconds to produce audio for the selected channel No action required This message should disappear shortly Sat Fault SIRIUS system failure Internal module or system failure pres...

Page 481: ... Update of channel programming in progress No action required The process may take up to three minutes Call SIRIUS 1 888 539 7474 Satellite service has been deactivated by SIRIUS Satellite Radio Call SIRIUS at 1 888 539 7474 to reactivate or resolve subscription issues No Channels Available All the channels in the selected category are skipped or locked Using the channel guide unlock or unskip the...

Page 482: ...cess compression settings You can also advance and reverse the current track or current folder if applicable CD Voice Commands If you are listening to a CD press the voice button on the steering wheel controls When prompted say any of the commands in the following chart If you are not listening to a CD press the voice button and after the tone say CD then any of the commands in the following chart...

Page 483: ...mall access door in the instrument panel To access and play music from your SD card slot press the lower left corner of the touchscreen SD logo is a trademark of SD 3C LLC USB Port The ports are located either in the center console or behind a small access door in the instrument panel To access and play music from your device press the lower left corner of the touchscreen This feature allows you t...

Page 484: ... select the USB or SD Card tab once the system recognizes it You can then select from the following options When you select You can Repeat Repeat the currently playing song or album Shuffle Play music on the selected album or folder in random order Browse Browse the contents of the device It also allows you to search and play by genre artist album etc Similar Music Choose music similar to that whi...

Page 485: ...connect add or delete a device Also set a device as your favorite so the system automatically tries to connect to it at every ignition cycle Gracenote Database Info View the version level of the Gracenote Database Gracenote Media Management On Off When on this feature gets metadata information from the Gracenote Database for your music files This overrides information from your device The feature ...

Page 486: ...ce button on the steering wheel controls When prompted say any of the commands in the following chart If you are not listening to a USB device or an SD card press the voice button and after the tone say USB or SD card then any of the commands in the following chart USB or SD CARD Browse 1 Play podcast episode name Next Play similar music Pause Play song name Play Play TV show name 2 Play album nam...

Page 487: ...hors Author name All composers Composer name All folders Folder name All genres Genre name All movies Playlist name All music videos Podcast name All playlists TV show name All podcasts Video name All songs Video playlist name All TV shows Video podcast Name All video playlists Help These commands are only available in USB mode and are device dependent Bluetooth Audio Your system allows you to str...

Page 488: ... by connecting RCA cords not included to these input jacks The jacks are yellow red and white and are located either behind a small access door on the instrument panel or in your center console You can also use the A V inputs as an auxiliary input jack AIJ to play music from your portable music player over your vehicle s speakers Plug in your 1 8 in 3 5 mm RCA adapter into the two left A V input j...

Page 489: ...rtable music player although it may be low 6 Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the controls In order to playback video from your iPod威 or iPhone威 if compatible you must have a special combination USB RCA composite video cable available for purchase from Apple威 When the cable is connected to your iPo...

Page 490: ...ntrolled in the same manner when it is used with headphones as the AIJ does not provide control play pause etc over the attached portable music player PHONE Hands free calling is one of the main features of SYNC威 Once your phone is paired you can access many options using the touchscreen or voice commands While the system supports a variety of features many are dependent on your cellular phone s f...

Page 491: ...ectronic devices while driving The first thing you must do to use the phone features of SYNC is to pair your Bluetooth enabled cellular phone with SYNC This allows you to use your phone in a hands free manner 1 Touch Add Phone in the upper left corner of the touchscreen 2 When prompted select Add 3 Select Add Device 4 Make sure that Bluetooth is set to ON and that your cellular phone is in the pro...

Page 492: ...efer to your phone s user guide and visit the website Making Calls Press the voice button When prompted say Call name or say Dial then the desired number To end the call or exit phone mode press and hold the phone button Receiving Calls During an incoming call an audible tone sounds Call information appears in the display if it s available Accept the call by pressing Accept on the touchscreen or b...

Page 493: ...ay support transferring street addresses when listed with phone book contact information If this feature is supported you can select and use these addresses as destinations and also save them as favorites Call History Access any previously dialed received or missed calls while your Bluetooth enabled phone was connected to SYNC You can also choose to save these to your Favorites or Quick Dial This ...

Page 494: ...cess the phone menu 2 Select Messaging 3 Choose from the following Listen Dial Send Text View Delete Delete all Download new Composing a Text Message Note This is a speed dependent feature and cannot be completed when the vehicle is traveling at speeds over 5 mph 8 km h Note Downloading and sending text messages using Bluetooth are phone dependent features 1 Touch the top left corner of the displa...

Page 495: ...and your vehicle is traveling over 5 mph 8 km h the system offers to read the message to you instead of allowing you to view it while driving When a new message arrives an audible tone sounds and the screen displays a pop up with the caller name and ID if supported by your phone You can press View to view the text message Listen for SYNC to read the message to you Reply to send a reply text messag...

Page 496: ... if you would like the notification to be silent Text message notification Select how you would like to be notified when you receive a text message if supported by your phone Choose from possible system alert tones text to speech or silent Internet Data Connection Use this screen to make adjustments to your internet data connection Select to make your connection profile with the PAN personal area ...

Page 497: ...e call 1 Call name on other Pair phone Call voicemail Privacy on 1 Dial Reply to text messages Do not disturb off Turn ringer off Do not disturb on Turn ringer on Forward text messages Un mute call 1 Help 1 These commands are only available during an active call 2 If you have said Messages refer to the following Messages chart MESSAGES Call Forward text messages Listen to text messages Reply to te...

Page 498: ...ou have enabled caller ID blocking on your mobile phone Make sure your mobile phone is not blocking caller ID before using SYNC Services Note The driver is ultimately responsible for the safe operation of the vehicle and therefore must evaluate whether it is safe to follow the suggested directions Any navigation features are provided only as an aid Make your driving decisions based on your observa...

Page 499: ...m Connecting to SYNC Services Using Voice Commands 1 Press the voice button 2 When prompted say Services This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth enabled cellular phone 3 Once you re connected to the service follow the voice prompts to request the desired service such as Traffic or Directions You can also say What are my choices to receive a comple...

Page 500: ...reet intersections Operator Assist is a feature of your SYNC Services subscription For more information on Operator Assist visit www SYNCMyRide com support 2 Follow the voice prompts to select your Destination After the route download is complete the phone call is automatically ended If your vehicle is not equipped with the navigation feature Turn by turn directions appear in the infotainment disp...

Page 501: ...an save address points such as work or home You can also save favorite information like sports teams such as Detroit Lions or a news category To learn more log onto www SYNCMyRide com Push to interrupt Press the voice button at any time while you are connected to SYNC TDI Services to interrupt a voice prompt or an audio clip such as a sports report and say your voice command Portable Your subscrip...

Page 502: ... the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving Note In order to use SIRIUS Travel Link your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot Note A paid subscription is required ...

Page 503: ...fuel prices at stations close to your vehicle s location or on an active navigation route Weather View the nearby weather current weather or the 5 day forecast for the chosen area Select Map to see the weather map which can show storms radar information charts and winds Select Area to select from a listing of weather locations Sports Info View scores and schedules from a variety of sports You can ...

Page 504: ...ay weather forecast Fuel prices Movie listings Sports headlines Sports schedules Sports scores Traffic Weather Weather map Help If you have said Sports headlines Sports schedules or Sports scores you may say any of the commands in the following chart Sports related commands Baseball College basketball College football Golf MLS My teams NBA NFL NHL WNBA Help 504 MyFord Touch 2013 Flex 471 Owners Gu...

Page 505: ...headlines NHL schedule MLS schedule NHL scores MLS scores WNBA headlines Motor sports headlines WNBA schedule Motor sports order WNBA scores Help Notifications Press the information button then select Notifications You can select a message and choose to View the complete message Delete the message Delete All messages This screen displays any system messages such as an SD card fault etc Note The sy...

Page 506: ...nt 911 Assist from working properly Note SYNC 911 Assist feature must be set on prior to the incident Note Before setting this feature on ensure that you read the 911 Assist privacy notice later in this section for important information Note If 911 Assist is turned on or off by any user that setting applies for all paired phones If 911 Assist is turned off a voice message plays and or a display me...

Page 507: ...ry power and signal strength The vehicle must have battery power and be located in the U S Canada or in a territory in which 911 is the emergency number In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut off which would activate 911 Assist however if 911 Assist is triggered SYNC tries to contact emergency services If a connected phone is damaged or loses connec...

Page 508: ...appropriate emergency services If you do not want to disclose this information do not turn the feature on Vehicle Health Report If Equipped U S Only WARNING Always follow scheduled maintenance instructions regularly inspect your vehicle and seek repair for any damage or problem you suspect Vehicle Health Report supplements but cannot replace normal maintenance and vehicle inspection Vehicle Health...

Page 509: ...ions Unserviced items from vehicle inspections by your authorized dealer Making a Report To run a report by touchscreen touch the information button SYNC Apps Vehicle Health Report To run a report by voice command press the voice button on the steering wheel and when prompted say Vehicle Health Report Vehicle Health Report Privacy Notice When you run a Vehicle Health Report Ford Motor Company may ...

Page 510: ... you update any settings they will be automatically saved Display Settings To access and make adjustments to the touchscreen display using the touchscreen Press Menu Display then choose any of the following Brightness Auto Dim On Off Mode Auto Day or Night Edit Wallpaper To access and make adjustments to the touchscreen display using voice commands press the voice button on your steering wheel con...

Page 511: ...peed Compensated Volume If equipped Ambient Lighting If Equipped When activated ambient lighting illuminates footwells and cupholders with a choice of colors To access and make adjustments 1 Press Menu Vehicle Ambient Lighting 2 Touch the desired color 3 Use the scroll bar to increase or decrease the intensity To turn the feature on or off press the power button Rear View Camera If Equipped This m...

Page 512: ... code then when prompted enter your new code Active Park Assist If Equipped When activated your system will display directions for you regarding the active park assist process For complete information on this system please refer to Active park assist in the Driving Aids chapter Settings Access and adjust system settings voice features as well as phone navigation and wireless settings Some of these...

Page 513: ...the voice volume level Media Player Settings Allows you to customize how the system will interact with your phone USB drive and portable media player 1 Press Menu Settings Media player 2 Select from the following Autoplay on off With this feature on the system will automatically switch to the media source upon initial connection and you can listen to music which has already been randomly indexed d...

Page 514: ... To access phone settings press Phone Settings or press Menu Settings Phone If you select You can Bluetooth Devices Connect disconnect add or delete a device as well as save it as a favorite Bluetooth On Off Turn Bluetooth on or off Do Not Disturb Have all calls go directly to your voice mail and not ring in the vehicle cabin With this feature turned on text message notifications are also suppress...

Page 515: ...ss Internet Your system is equipped with Wireless Internet features and settings To access press Menu Settings Wireless and Internet From this screen you can select your Wi Fi settings Bluetooth settings USB mobile broadband Prioritize connection methods Wi Fi Your system has a Wi Fi feature which creates a wireless network within your vehicle thereby allowing other devices i e personal computers ...

Page 516: ...twork receive more information prioritize a network or delete a network Search for Wireless Networks View a list of wireless networks Gateway Access Point Mode On Off Make SYNC an access point for a phone or a computer by turning this feature on This forms the local area network within the vehicle for things such as game playing file transfer internet browsing etc Gateway Access Point Device List ...

Page 517: ...ry Carrier Phone Number User Name Password Prioritize Connection Methods This screen allows you to choose your connection methods and change them as needed You can select to Change Order and have the system either always attempt to connecting using a USB mobile broadband or using Wi Fi Bluetooth Settings This screen shows you what device is currently paired with the system as well as giving you yo...

Page 518: ...ture allows you to save up to two numbers as ICE contacts for quick access in the event of an emergency Select Edit to access your phonebook and then select the desired contacts The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons The ICE contacts you select are presented to you at the completion of the 911 Assist call process for quick access Voice Command List View p...

Page 519: ... Panel Floor distributes air through the instrument panel vents demister vents floor vents and rear seat floor vents Floor distributes air through the demister vents floor vents and rear seat floor vents Defrost distributes air through the windshield defroster vents and demister vents Touch to clear the windshield of fog and thin ice Touch again to return to the previous airflow selection Fan spee...

Page 520: ...press the voice button and after the prompt Say a command say any of the following commands Climate control voice commands Climate automatic Climate my temperature Climate off Climate on Climate temperature 15 5 29 5 degrees Climate temperature 60 85 degrees Help There are additional climate control commands but in order to access them you have to say Climate first then when the system is ready to...

Page 521: ...vigation system If you need a replacement SD card see your authorized dealer Note The SD card slot is spring loaded To remove the SD card just push the card in and release it Do not attempt to pull the card out to remove it this could cause damage Your navigation system is comprised of two main features destination mode and map mode To set a destination press the green corner of your touchscreen t...

Page 522: ...so considered in route calculation 3 Choose from up to three different types of routes then select Start Route Fastest Uses the fastest moving roads possible Shortest Uses the shortest distance possible Eco EcoRoute Uses the most fuel efficient route You can cancel the route or have the system demo the route for you Select Route Prefs to set route preferences like avoiding freeways toll roads ferr...

Page 523: ...these main categories there are subcategories which contain more listings Subcategories Restaurant Golf Parking Home Garden Personal Care Services Auto Dealership Govt Office Public Transit Education To expand these listings press the in front of the POI listing The system also allows you to sort the POIs alphabetically by distance or by cityseekr listings if available MyFord Touch 523 2013 Flex 4...

Page 524: ...nd information appear such as address and phone number If the POI is listed with cityseekr you also see information such as a brief description check in and check out times when the restaurant is open etc Press More Information for a longer review a list of services and facilities the average room or meal price as well as the website This screen displays the POI icon such as Hotel Coffeehouse Food...

Page 525: ...ice Business Center Fitness Center Handicap Facilities Internet Access Laundry Pool Refrigerator Wi Fi For restaurants cityseekr can provide information such as star rating average cost review handicap access hours of operation and website address For hotels cityseekr can provide information such as star rating price category review check in out times hotel service icons and website address MyFord...

Page 526: ...r destination This may not be very useful in dense areas and may clutter the map if other POIs are also set for display Route Preferences Avoid freeways toll roads ferries and car trains when planning your route Use HOV lanes if available and have the system always select the shortest distance fastest time or most economical route Navigation Preferences Choose prompts to be either voice or tone on...

Page 527: ...a s if possible for all routes To delete a selection choose the listing on the screen when the screen changes to Avoid Areas Edit press Delete at the bottom right of the screen Map Mode Press the green bar in the upper right area of the touchscreen to view map mode Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks when available 2D city maps show detailed outli...

Page 528: ...ctive of the map This viewing angle can be adjusted and the map can be rotated 180 degrees by dragging your finger along the shaded bar with arrows at the bottom of the map Re centering the map can be done by pressing this icon whenever you scroll the map away from your vehicle s current location Map Icons Vehicle mark shows current location of the vehicle It stays in the center of the map display...

Page 529: ...ategories of POIs that can be selected to be displayed on the map one at a time Starting point indicates the starting point of a planned route Waypoints indicates the location of a waypoint on the map The number inside the circle is different for each waypoint and represents the position of the waypoint in the route list Destination symbol indicates the ending point of a planned route Next maneuve...

Page 530: ...ns can be selected for display on the map at the same time Cancel Route Cancel the active route View Edit Route Access these features when a route is active View route Edit destination waypoints Edit turn list Detour Edit route preferences Edit traffic preferences Cancel route Rotate the map view by swiping your finger across the shaded bar with the arrows Navteq is the digital map provider for th...

Page 531: ...on favorites Show north up Destination home Show route 1 Destination intersection Show turn list 1 Destination nearest POI category Voice off Destination nearest POI Voice on Destination play nametags Voice volume decrease Destination POI Voice volume increase Destination nearest POI category Where am I Destination previous destination Zoom in Destination street address Zoom out Detour 1 Help 1 Th...

Page 532: ...the Destination chart If your vehicle is equipped with the SD card navigation feature you have the ability to enter in a street address using a new feature called One shot destination street address When you say either Navigation destination street address or Destination street address the system asks you to say the full address The system displays an example on screen You can then speak the addre...

Page 533: ...erials and online or electronic documentation FORD SOFTWARE are protected by international intellectual property laws and treaties The FORD SOFTWARE is licensed not sold All rights reserved The MS SOFTWARE and or FORD SOFTWARE may interface with and or communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party soft...

Page 534: ...le nor permit others to reverse engineer decompile or disassemble the SOFTWARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation Limitations on Distributing Copying Modifying and Creating Derivative Works You may not distribute copy make modifications to or create derivative works based on the SOFTWARE except and only to the e...

Page 535: ...rporation FORD MOTOR COMPANY third party software and systems suppliers their affiliates and or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services MS Microsoft Corporation FORD MOTOR COMPANY third party software and services suppliers their affiliates and or their designated agent m...

Page 536: ...e of the SOFTWARE Links to Third Party Sites The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE The third party sites are not under the control of MS Microsoft Corporation their affiliates and or their designated agent Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for i the contents of...

Page 537: ...y on line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services If this SOFTWARE contains documentation that is provided only in electronic form you may print one copy of such electronic documentation EXPORT RESTRICTIONS You acknowledge that the SOFTWARE is subject to U S and European Union export jurisdiction You agree to comp...

Page 538: ...R COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement Any removal reproduction reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action Read and follow instructions Before using your Windows Automotive based system read and follow all instructions and ...

Page 539: ... a safe and legal manner before attempting to access a function of the system requiring prolonged attention Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time Volume Setting Do not raise the volume excessively Keep the volume at a level where you can still hear outside traffic and emergency signals while dri...

Page 540: ...low the suggested directions Potential Map Inaccuracy Maps used by this system may be inaccurate because of changes in roads traffic controls or driving conditions Always use good judgment and common sense when following the suggested routes Emergency Services Do not rely on any navigation features included in the system to route you to emergency services Ask local authorities or an emergency serv...

Page 541: ...of any safety device such as an airbag You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle including as a result of your failure to comply with the directions above 2 Account Information You agree a when registering the TeleNav Software to provide TeleNav with true accurate cur...

Page 542: ...no event will TeleNav its licensors and suppliers or agents or employees of any of the foregoing be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software Such data may not always reflect reality due to among other things road...

Page 543: ...PPLY TO YOU 6 Arbitration and Governing Law You agree that any dispute claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara California The arbitrator shall apply the Commercial Arbitration Rules of the ...

Page 544: ...erwise and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement 8 3 By using the TeleNav Software you consent to receive from TeleNav all communications including notices agreements legally required disclosures or other information in connection with the TeleNav Software collectively Notices electronicall...

Page 545: ...lled copied or used the Data you must contact your retailer or NAVTEQ North America LLC NT within thirty 30 days of purchase for a refund of your purchase price To contact NT please visit www navteq com The Data is provided for your personal internal use only and may not be resold It is protected by copyright and is subject to the following terms this End User License Agreement and conditions whic...

Page 546: ...licensed to do so by NT in a separate written agreement and without limiting the preceding paragraph your license is conditioned on use of the Data as prescribed in this agreement and you may not a use this Data with any products systems or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation positioning dispatch real time route guidance ...

Page 547: ...mitations so to that extent the above may not apply to you Export Control You agree not to export from anywhere any part of the Data or any direct product thereof except in compliance with and with all licenses and approvals required under applicable export laws rules and regulations including but not limited to the laws rules and regulations administered by the Office of Foreign Assets Control of...

Page 548: ...h such Notice NOTICE OF USE CONTRACTOR MANUFACTURER SUPPLIER NAME NAVTEQ CONTRACTOR MANUFACTURER SUPPLIER ADDRESS 425 West Randolph Street Chicago IL 60606 This Data is a commercial item as defined in FAR 2 101 and is subject to the EndUser License Agreement under which this Data was provided 娀 2011 NAVTEQ All rights reserved If the Contracting Officer federal government agency or any federal offi...

Page 549: ...any Gracenote Data except in a Tag associated with a music file to any third party YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT GRACENOTE DATA THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS EXCEPT AS EXPRESSLY PERMITTED HEREIN You agree that your non exclusive licenses to use the Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers will terminate if you violate these res...

Page 550: ...CHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER 娀 Gracenote 2007 FCC ID KMHSYNCG2 IC 1422A SYNCG2 This de...

Page 551: ...nual heating and air conditioning system 153 All Wheel Drive AWD driving off road 216 Ambient mood lighting 511 AM FM 466 Anti lock brake system see Brakes 224 Anti theft system 86 89 arming the system 86 89 disarming a triggered system 89 Audio system Single CD 140 144 146 Audio system see Radio 140 144 146 Automatic transmission driving an automatic overdrive 210 fluid adding 313 fluid checking ...

Page 552: ...strument panel 334 interior 333 plastic parts 331 washing 330 waxing 332 wheels 335 wiper blades 333 Climate control see Air conditioning or Heating 153 Climate voice commands 520 Clock 140 510 Collision Warning System 254 Compass Display 121 Console 192 overhead 194 rear 192 Coolant checking and adding 308 refill capacities 371 specifications 371 Cooler 193 Cross Traffic Alert 249 Cruise control ...

Page 553: ...ick 307 filter specifications 375 refill capacities 371 specifications 371 Event data recording 12 Exhaust fumes 199 F Fail safe cooling 312 Fleet MyKey programming 70 Flexible Fuel Vehicle FFV 201 Floor mats 279 Fluid capacities 371 Four Wheel Drive vehicles driving off road 217 Freezer 193 Fuel cap 205 capacity 371 choosing the right fuel 202 filler funnel 203 filling your vehicle with fuel 205 ...

Page 554: ...y 63 J Jack 362 positioning 362 storage 362 Joining two calls multiparty conference call 412 Jump starting your vehicle 283 K Keyless entry system autolock 78 keypad 84 locking and unlocking doors 85 programming entry code 84 Keys 63 86 positions of the ignition 196 L Lamps bulb replacement specifications chart 329 headlamps flash to pass 98 interior lamps 102 replacing bulbs 326 LATCH anchors 29 ...

Page 555: ...MyKey programming 70 Park Assist 230 Parking brake 224 Parts see Motorcraft威 parts 375 Passenger Occupant Classification Sensor 53 Phone Bluetooth menu options adding connecting deleting turning on off 420 Phone redial 414 Phone settings 496 514 Phone voice commands 497 Playing music by artist album genre playlist tracks similar 438 POI categories 523 Point of Interest POI 523 Power distribution b...

Page 556: ...威 42 extension assembly 41 for adults 38 39 for children 19 24 inflatable safety belt 45 Occupant Classification Sensor 53 safety belt maintenance 47 seat belt maintenance 47 warning light and chime 42 Safety restraints LATCH anchors 29 Safety seats for children 19 24 Safety Compliance Certification Label 376 Satellite Radio 140 475 Scheduled Maintenance Guide Normal Scheduled Maintenance and Log ...

Page 557: ... controls 92 tilting 90 91 Supplemental Restraint System SRS see airbags 51 Supported media file types 487 Supported player media formats and metadata information 487 SYNC威 customer support 404 SYNC威 Services 429 498 System settings 512 T Temperature control see Climate control 153 155 157 Text messaging 415 494 Text messaging sending downloading deleting 416 418 Third row power fold seat 182 Tilt...

Page 558: ...313 Turn signal 101 U USB port 149 483 Using privacy mode 412 V Vehicle health report 427 508 Vehicle Identification Number VIN 375 Vehicle loading 261 Ventilating your vehicle 199 Voice commands in media mode 434 Voice commands in phone mode 410 Voice recognition 459 W Warning lights see Lights 111 Washer fluid 318 Water Driving through 278 Wi Fi 515 Windows power 103 rear wiper washer 97 Windshi...

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Ford 2013 Flex, Owner'S Manual

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Summary of Contents for 2013 Flex

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