Symptoms
Possible Cause
Action
A pop-up window
displays “Address not
found” or “Address
range does not exist.
Show the midpoint of
the street?”
The house number
entered does not exist
in the map database.
Press
NO
and enter a
valid number for the
specified street, or
press
YES
to view the
middle point of the
street.
A pop-up window
displays “Navigation
fault. A system fault
has been detected that
may cause the
navigation to perform
abnormally. Please
contact your
dealership.”
There is a system
hardware or software
error.
Contact your
authorized dealer.
A pop-up window
displays “Error. PINs
did not match. Please
re-enter.”
You entered the wrong
PIN to unlock the
system for valet mode.
Press
OK
and try
entering your PIN
again. If it does not
work, contact your
authorized dealer.
A pop-up window
displays “Invalid PIN.
Please Re-enter.”
You entered the wrong
PIN.
Press
OK
and try
entering your PIN
again to lock the
system.
494
Navigation System (If Equipped)
2013 Expedition
(exd)
Owners Guide gf, 3rd Printing, April 2013
USA
(fus)