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Ford 2012 Flex, Owner'S Manual

The Ford 2012 Flex Owner's Manual is a comprehensive guide for every owner. With this manual, you can easily navigate through the features and functions of the Ford 2012 Flex. Download it for free from manualshive.com and have all the necessary information at your fingertips.

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Four-wheel anti-lock brake system (ABS)

Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. Noise from the ABS pump motor and
brake pedal pulsation may be observed during ABS braking and the
brake pedal may suddenly travel a little farther as soon as ABS braking is
done and normal brake operation resumes. These are normal
characteristics of the ABS and should be no reason for concern.

Using ABS

When hard braking is required, apply continuous force on the brake
pedal. Do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
steering control during hard braking and on slippery surfaces. However,
the ABS does not decrease stopping distance.

Brake assist

The brake assist system provides full braking force during panic braking
situations. It detects a rapid application of the brake pedal and uses the
ABS system to achieve maximum braking pressure. Once a panic brake
application is detected, the system will remain activated as long as the
brake pedal is pressed or ABS is engaged. The system is deactivated by
either releasing the brake pedal or coming to a complete stop. When the
system activates, noise from the ABS pump motor and brake pedal
pulsation may be observed; this is normal.

ABS warning lamp

The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS is disabled due to a malfunction and needs to be serviced.

Even when the ABS is disabled,
normal braking is still effective. If
your BRAKE warning lamp
illuminates with the parking brake
released, have your brake system
serviced immediately.

ABS

P

!

BRAKE

Driving

255

2012 Flex

(471)

Owners Guide, 2nd Printing
USA

(fus)

Summary of Contents for 2012 Flex

Page 1: ...Owner s Guide 2012 November 2011 Second Printing Owner s Guide FORD Flex Litho in USA fordowner com www ford ca 2012 Owner s Guide CA8J 19A321 AB ...

Page 2: ...NC威 68 Climate Controls 69 Manual heating and air conditioning 69 Dual electronic automatic temperature control 72 Navigation system based climate control 75 Rear window defroster 81 Lights 82 Headlamps 82 Turn signal control 86 Interior lamps 86 Bulb replacement 87 Driver Controls 92 Windshield wiper washer control 92 Steering wheel adjustment 93 Power windows 102 Mirrors 103 Speed control 105 Mo...

Page 3: ...Tires Wheels and Loading 214 Tire information 216 Tire inflation 218 Tire Pressure Monitoring System TPMS 231 Vehicle loading 236 Trailer towing 243 Recreational towing 247 Driving 249 Starting 249 Brakes 254 AdvanceTrac威 257 Transmission operation 265 Reverse sensing system 271 Rear view camera system 273 All wheel drive 280 Table of Contents 2 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 4: ...nce 310 Reporting safety defects U S only 316 Reporting safety defects Canada only 317 Cleaning 318 Maintenance and Specifications 326 Engine compartment 328 Changing the wiper blades 331 Engine oil 332 Battery 336 Engine coolant 338 Fuel information 345 Air filter s 363 Part numbers 366 Maintenance product specifications and capacities 367 Engine data 371 Table of Contents 3 2012 Flex 471 Owners ...

Page 5: ...of continuous development we reserve the right to change specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without our written permission Errors and omissions excepted Ford Motor Company 2011 Table of Contents 4 2012 Flex 471 Owne...

Page 6: ... publications This Owner s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle Furthermore due to printing cycles it may describe options before they are generally available Remember to pass on this Owner s Guide when reselling the vehicle It is an integral part of the vehicle WARNING Fuel pump shut off In the ev...

Page 7: ...g the environment Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps toward this aim Information in this respect is highlighted in this guide with the tree symbol CALIFORNIA PROPOSITION 65 WARNING WARNING Engine exhaust some of its constituents and certain vehicle components contain or emit chemicals known to the State of California ...

Page 8: ... add friction modifier compounds or special break in oils since these additives may prevent piston ring seating See Engine oil in the Maintenance and Specifications chapter for more information on oil usage SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle s New Vehicle Limited Warranty refer to the Warranty Guide tha...

Page 9: ...uthorized service facilities and that the diagnostic information may be used for any purpose See your SYNC威 supplement for more information Event Data Recording This vehicle is equipped with an event data recorder EDR The main purpose of an EDR is to record in certain crash or near crash like situations such as an airbag deployment or hitting a road obstacle this data will assist in understanding ...

Page 10: ...pursuant to court order or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada Note Including to the extent that any law pertaining to Event Data Recorders applies to SYNC威 or its features please note the following Once 911 Assist if...

Page 11: ...tant in the conduct of business and personal affairs However drivers must not compromise their own or others safety when using such equipment Mobile communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile communication equipment in...

Page 12: ...d that complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This Owner s Guide is written primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for Export Refer to this Owner s Guide for all other require...

Page 13: ...Tether Anchor Brake System Anti Lock Brake System Parking Brake System Brake Fluid Non Petroleum Based Parking Aid System Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps Front Fuse Compartment Fuel Pump Reset Windshield Wash Wipe Windshield Defrost Demist Rear Window Defrost Demist Introduction 12 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 14: ...olant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking Flames or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level MAX MIN Service Engine Soon Engine Air Filter Passenger Compartment Air Filter Jack Check Fuel Cap Low Tire Pressure Warning Introduction 13 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 15: ...n until the engine is cranked then turn itself off if no malfunctions are present However if after 15 seconds the service engine soon light blinks eight times it means that the vehicle is not ready for I M testing See the Readiness for Inspection Maintenance I M testing in the Maintenance and Specifications chapter Solid illumination after the engine is started indicates the on board diagnostics s...

Page 16: ...e seek service immediately from your authorized dealer Illumination after releasing the parking brake indicates low brake fluid level or a brake system malfunction and the brake system should be inspected immediately by your authorized dealer WARNING Driving a vehicle with the brake system warning light on is dangerous A significant decrease in braking performance may occur It will take you longer...

Page 17: ...ntact your authorized dealer as soon as possible This indicates a problem with the electrical system or a related component Engine oil pressure Illuminates when the oil pressure falls below the normal range refer to Engine oil in the Maintenance and Specifications chapter Engine coolant temperature Illuminates when the engine coolant temperature is high Stop the vehicle as soon as possible switch ...

Page 18: ...the system inspected by your authorized dealer For more information on this system refer to Tire pressure monitoring system TPMS in the Tires Wheels and Loading chapter Speed control Illuminates when the speed control is engaged Turns off when the speed control system is disengaged Overdrive cancel and grade assist if equipped Illuminates when the overdrive function of the transmission has been tu...

Page 19: ...ned Headlamps on warning chime Sounds when the headlamps or parking lamps are on the ignition is off the key is not in the ignition and the driver s door is opened Parking brake on chime Sounds when the parking brake is left on and the vehicle is driven If the warning stays on after the park brake is off contact your authorized dealer as soon as possible Message center activation chime Sounds when...

Page 20: ...cooling in the Maintenance and Specifications chapter WARNING Never remove the coolant reservoir cap while the engine is running or hot Fuel gauge Indicates approximately how much fuel is left in the fuel tank when the ignition is in the on position The fuel gauge may vary slightly when the vehicle is in motion or on a grade The fuel icon and arrow indicates which side of the vehicle the fuel fill...

Page 21: ...le problems and various conditions with an informational message followed by a long indicator chime The message center display is located in the instrument cluster Info Press the INFO button repeatedly to cycle through the following features TRIP A B Registers the distance of individual journeys Press and release INFO button until the A or B trip appears in the display this represents the trip mod...

Page 22: ...owing reasons Your vehicle was not perfectly level during fill up Differences in the automatic shut off points on the fuel pumps at service stations Variations in top off procedure from one fill up to another Rounding of the displayed values to the nearest 0 1 gallon liter To determine your average highway fuel economy do the following 1 Drive the vehicle at least 5 miles 8 km with the speed contr...

Page 23: ...ssage appears press RESET and the message center will begin to cycle through the following systems and provide a status of the item if needed Note Some systems show a message only if a condition is present 1 OIL LIFE 2 CHARGING SYSTEM 3 WASHER FLUID LEVEL 4 DOOR AJAR STATUS 5 LIFTGATE STATUS 6 BRAKE SYSTEM 7 FUEL LEVEL 8 MYKEY DISTANCE if MyKey威 is programmed 9 MYKEY S PROGRAMMED 10 ADMIN KEYS PRO...

Page 24: ... shifted into any gear putting the vehicle in motion Press RESET to turn it off or on AUTOUNLOCK This feature automatically unlocks all vehicle doors when the driver s door is opened within 10 minutes of the ignition being turned off Press RESET to turn it off or on POWER LIFTGATE if equipped This feature allows users to open close the rear liftgate at the touch of a button Press RESET to turn it ...

Page 25: ...e the display to show all warnings by displaying each one for four seconds The message center will display the last selected feature if there are no more warning messages Types of messages and warnings Some messages will appear briefly to inform you of something you may need to take action on or be informed of Some messages will appear once and then again when the vehicle is restarted Some message...

Page 26: ... After the objects are moved away from the seat if the warning stays on or continues to come on contact your authorized dealer as soon as possible BRAKE FLUID LEVEL LOW Indicates the brake fluid level is low and the brake system should be inspected immediately Refer to Brake fluid in the Maintenance and Specifications chapter AWD OFF if equipped Displayed when the AWD system has been automatically...

Page 27: ...isplayed when an attempt is made to program a fifth integrated key to the remote key entry system For more information on integrated key refer to the Locks and Security chapter in this manual ADVANCETRAC OFF Displayed briefly when the system has been disabled ADVANCETRAC ON Displayed briefly when the system has been enabled TRACTION CONTROL ON Displayed briefly when the system has been enabled TRA...

Page 28: ...r for more information ACTIVE PARK SEARCHING if equipped May display when using the active park assist system See Active park assist in the Driving chapter for more information SPACE FOUND PULL FORWARD if equipped May display when using the active park assist system See Active park assist in the Driving chapter for more information SPACE FOUND STOP if equipped May display when using the active par...

Page 29: ...IMITED TO 80 MPH Displayed when starting the vehicle and MyKey is in use and the MyKey speed limit is on Refer to MyKey in the Locks and Security chapter for more information CHECK SPEED DRIVE SAFELY Displayed when a MyKey is in use and the optional setting is on and the vehicle exceeds a preselected speed Refer to MyKey in the Locks and Security chapter for more information VEHICLE NEAR TOP SPEED...

Page 30: ...ystem from triggering the ignition must be turned to start or on with a valid key before the 12 second chime expires See Perimeter alarm system in the Locks and Security chapter POWER REDUCED TO LOWER TEMP Displayed when vehicle performance is reduced due to high engine fluid temperatures See Engine fluid temperature management and What you should know about fail safe cooling in the Maintenance an...

Page 31: ...and local laws that may affect use of electronic devices while driving Accessory delay Your vehicle is equipped with accessory delay With this feature the radio and other electrical accessories may be used for up to ten minutes after the ignition is turned off or until either front door is opened Setting the clock To set the time press CLOCK The display will read SET TIME Use the memory preset num...

Page 32: ...cy band in individual increments DIRECT Press DIRECT and then select the desired radio frequency i e 93 9 using the memory preset numbers 0 9 SEEK Press SEEK to access the previous next strong radio station SCAN Press for a brief sampling of all strong radio stations MEMORY PRESETS 0 9 When tuned to any station press and hold a preset button until sound returns and PRESET SAVED appears in the disp...

Page 33: ...rs in the display Use SEEK to switch RDS ON OFF When RDS is OFF you will not be able to search for RDS equipped stations or view the station name or type CAT FOLD Category Folder This feature allows you to select from various music categories To change RDS categories Press MENU repeatedly until RDS ON OFF appears in the display Use SEEK to switch RDS between ON OFF Press CAT PRESS UP OR DOWN TO CH...

Page 34: ...e display will read DIRECT TRACK MODE SELECT TRACK Enter the desired track number using the memory preset buttons 0 9 The system will then begin playing that track In MP3 folder mode Press DIRECT and the memory preset buttons 0 9 of the desired folder The system will advance to that specific folder TEXT In MP3 mode only Press TEXT repeatedly to view Album AL Folder FL Song SO and Artist AR in the ...

Page 35: ...ss satellite radio mode if equipped Press repeatedly to cycle through SAT1 SAT2 and SAT3 modes TUNE Turn to go to the next previous available SIRIUS威 satellite station DIRECT Press DIRECT then enter the desired channel i e 002 using the memory preset buttons 0 9 If you only enter one digit press OK and the system will go to that satellite channel If you enter three digits the system will automatic...

Page 36: ...ry FOLD Folder Press to switch between turning the most recently selected satellite radio category on or off The category icon CAT will illuminate in the display when a specific category is selected the icon will not illuminate during CATEGORY ALL If no category has ever been selected NO CATEGORY SELECTED will display Note Separate categories can be set for SAT1 SAT2 or SAT3 Refer to Satellite rad...

Page 37: ...stem s memory Press SEEK to cycle through the saved songs When the song appears in the display that you would like to delete press OK The song will appear in the display for confirmation Press OK again and the display will read SONG DELETED If you do not want to delete the currently listed song press SEEK to select either RETURN or CANCEL Note If there are no songs presently saved the display will...

Page 38: ...D will display c UNLOCK ALL CHANNELS Press OK when UNLOCK ALL CHANNELS is displayed and the display will read ENTER PIN Enter your four digit PIN and the system will unlock all channels and the display will read CHANNEL UNLOCKED d RESET PIN Press OK when RESET PIN is displayed The display will read ARE YOU SURE Press OK again to automatically reset the PIN number to its initial password setting 12...

Page 39: ...r information on auxiliary audio mode refer to Auxiliary input jack later in this chapter If your vehicle is equipped with SYNC威 refer to the SYNC威 information included with your vehicle for further information Play Pause In CD DVD mode if equipped When a CD or DVD is playing in the family entertainment system press this control to play or pause the current CD DVD The CD DVD status will display in...

Page 40: ...driving The auxiliary input jack provides a way to connect your portable music player to the in vehicle audio system This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity To achieve optimal performance please observe the following instructions when attaching your portable music device to the audio system If your vehicle is equipped with a n...

Page 41: ... volume level higher than is necessary to match the volume of the CD or FM radio in your audio system as this will cause distortion and will reduce sound quality Many portable music players have different output levels so not all players should be set at the same levels Some players will sound best at full volume and others will need to be set at a lower volume 3 If the music sounds distorted at l...

Page 42: ...For further information on this feature refer to Accessing and using your USB port in the SYNC威 supplement or Navigation System supplement GENERAL AUDIO INFORMATION Radio frequencies AM and FM frequencies are established by the Federal Communications Commission FCC and the Canadian Radio and Telecommunications Commission CRTC Those frequencies are AM 530 540 1700 1710 kHz FM 87 7 87 9 107 7 107 9 ...

Page 43: ... extended periods of time Clean using a circular motion CD units are designed to play commercially pressed 4 75 in 12 cm audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Do not use any irregular shaped CDs or discs with a scratch protection film attached Entertainment Systems 42 2012...

Page 44: ...ayback MP3 track mode system default and MP3 folder mode For more information on track and folder mode refer to Sample MP3 structure in the following section MP3 track mode ignores any folder structure on the MP3 disc The player numbers each MP3 track on the disc noted by the mp3 file extension from T001 to a maximum of T255 Note The maximum number of playable MP3 files may be less depending on th...

Page 45: ...iety of music news sports weather traffic and entertainment satellite radio channels For more information and a complete list of SIRIUS威 satellite radio channels visit www sirius com in the United States www siriuscanada ca in Canada or call SIRIUS威 at 1 888 539 7474 Satellite radio reception factors To receive the satellite signal your vehicle has been equipped with a satellite radio antenna loca...

Page 46: ...RIUS威 Satellite Radio system include Hardware and limited subscription term which begins on the date of sale or lease of the vehicle For information on extended subscription terms the online media player and other SIRIUS威 features please contact SIRIUS威 at 1 888 539 7474 Note SIRIUS威 reserves the unrestricted right to change rearrange add or delete programming including canceling moving or adding ...

Page 47: ...aler for service INVALID CHNL Channel no longer available This previously available channel is no longer available Tune to another channel If the channel was one of your presets you may choose another channel for that preset button UNSUBSCRIBED Subscription not available for this channel Contact SIRIUS威 at 1 888 539 7474 to subscribe to the channel or tune to another channel NO TEXT Artist informa...

Page 48: ...IUS威 tower to the vehicle antenna You are in a location that is blocking the SIRIUS威 signal i e tunnel under an overpass dense foliage etc The system is working properly When you move into an open area the signal should return UPDATING Update of channel programming in progress No action required The process may take up to three minutes CALL SIRIUS 1 888 539 7474 Satellite service has been deactiva...

Page 49: ...material to become familiar with the FES features and controls as well as the very important safety information Quick start Your family entertainment system includes two headrest mounted DVD player screens two sets of wireless infrared IR headphones and a wireless infrared IR remote control capable of controlling either DVD player Both DVD players are capable of playing their own independent media...

Page 50: ... the system label side facing the rear passengers The disc slot indicator lights will illuminate The system will automatically load the disc and it will begin to play If it is an MP3 the MP3 audio disc screen will display and allow you to access the folders and files The folder track and elapsed time will appear in the status bar The screen will list the title album and file name Press the arrow c...

Page 51: ...drive using the arrow keys on the DVD headrest or remote Press SEL to confirm a selection Each headrest system automatically recognizes the audio and video files that are stored and provides a menu from which to choose the desired selection Wired headphone jack 5 Use for dual play mode 2 Connect an auxiliary audio video source game systems personal camcorders video cassette recorders etc by connec...

Page 52: ...gh the use of the cursor controls Cursor controls Use to navigate through selections when in any menu When not in a menu you can also use them for the following features Use to scroll through menu sources Fast forward next Press to access the next track or chapter Press and hold to activate fast forward mode 2x 4x 8x 16x or 32x Fast reverse previous Press to access the previous track or chapter Pr...

Page 53: ...tor B is chosen you can also use the auxiliary inputs and USB port on the headrest system For further information please refer to Single play Dual play later in this section Note Each headrest monitor is labeled with an identifier either A or B found in the upper right corner of the system 7 On Off Press to turn the system on off Power for headrest A is separate from headrest B Note This also disa...

Page 54: ... media sources only DVD USB port and auxiliary inputs To adjust the volume levels on the infrared wireless headphones provided with your system first use the remote control volume controls to adjust volume settings to maximum then use the rotary volume control on the side of the headphones to adjust the volume to the desired listening level 1 On off Press to turn each monitor headrest system on or...

Page 55: ...D MP3 mode press to access the next track When using a flash thumb drive press to access the next track 9 Play Pause Press to play or pause a DVD disc or flash thumb drive track 10 TITLE Press to access the on screen display of the root DVD disc menu 11 STOP Press to stop the current DVD disc or flash thumb drive track 12 Speaker Headphone Single Dual Play Press to switch between Single Play same ...

Page 56: ...tem 16 MUTE Press to mute the volume of the active media source headphone and speakers where applicable Press again to restore volume 17 EJECT Press to eject a disc from the system OPEN will display on the screen 18 Fast reverse Previous When a DVD is playing press and hold for a quick reverse within the DVD Press and release for the previous chapter Press PLAY to resume normal playback speed and ...

Page 57: ... while driving the vehicle Using headphones may prevent the driver from hearing audible warnings such as horns or emergency sirens which could result in a crash causing serious injury Give your full attention to driving and to the road Your FES system is equipped with two sets of battery powered infrared wireless headphones Two AAA batteries are needed to operate the headphones Batteries are inclu...

Page 58: ...ess headphones will lock into position when being used and they can also fold flat feature for ease of storage Simply rotate each earpiece until they lock into position or fold flat To operate the headphones Press POWER on the ear piece to turn on the headphones A red indicator light will illuminate indicating the headphones are ON Press POWER again to turn the headphones off Adjust the headphones...

Page 59: ... may purchase and use additional wired headphones for your system Plug them into the 3 5 mm headphone jack s located behind the trim covers on the face of each monitor These headphones will be active when in Dual Play mode To listen to the audio on wired headphones not included connect the wired headphones into the monitor headphone jacks Available wired headphone sources are limited to the source...

Page 60: ...nes If your vehicle is equipped with a non touchscreen system a Press the headphone speaker button on the remote control or DVD system Press again on both headrest systems to return to single play mode b Press the 2 and 4 memory presets on the radio at the same time Press again to return to single play mode Note If the front seat passengers are listening to the radio the rear seat passengers can a...

Page 61: ...the DVD headrest A system when and then press to step forward or back through any saved presets When accessing SYNC威 in dual play mode press MENU SEL on DVD headrest monitor A when SYNC appears on the screen then press to scroll through SYNC威 media options of USB Bluetooth Line in auxiliary audio mode and Exit Supported USB devices To help ensure compatibility the DVD system has been tested with m...

Page 62: ...ect from the following settings Normal P S Pan and Scan Displays the wide picture on the screen with a portion of the left and right sides removed Normal L B Letter Box Displays the wide picture with black bands on the upper and lower portions of the screen Wide Displays the wide picture 6 When the desired selection is highlighted press ENTER on the remote control to confirm the selection OSD lang...

Page 63: ...ngles that may be found on the disc This is a disc dependent feature If the DVD does not have this capability it will not be available Note This is a disc dependent feature To access 1 Press SETUP on the remote to access the menu options 2 Press to highlight the monitor icon A disc will appear beneath the icon signifying it is the current selection 3 Press to select and enter the TV display menu 4...

Page 64: ...cess the menu 5 Press to select from left right and stereo 6 When the desired selection is highlighted press ENTER on the remote to confirm Video setup The video setup screen allows you to adjust the quality of the video image for each headrest monitor To access 1 Press SETUP on the remote to access the menu options 2 Press to highlight the film reel icon A disc will appear beneath the icon signif...

Page 65: ...nge the level of control press the memory preset controls 3 and 5 simultaneously on the front audio controls The control level will cycle each time the buttons are pressed simultaneously The three states are described as FULL enabled The FES has control over the primary speaker and secondary headphone audio sources LOCKED disabled The FES buttons are locked and all FES button presses are ignored b...

Page 66: ...s copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited MP3 MPG WAV JPG WMA HDCD and all other file types referenced in this Owner s Guide Supply of this product only conveys a license for private non commercial...

Page 67: ...dphones or auxiliary systems are used children may become entangled in the cords and seriously injure themselves WARNING The front glass on the liquid crystal display LCD flip down screen may break when hit with a hard surface If the glass breaks do not touch the liquid crystalline material In case of contact with skin wash immediately with soap and water WARNING The driver should not attempt to o...

Page 68: ...can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference and radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user...

Page 69: ... or any ammonia based household glass cleaner directly to a soft cloth Rub the screen gently until the dust dirt or fingerprints are removed Do not spray the screen directly with water or glass cleaning solvents Overspray from these fluids could drip down into the internal electronics of the screen and cause damage Do not apply excessive pressure while cleaning the screen Cleaning DVD and CD discs...

Page 70: ... window defroster Refer to Rear window defroster later in this chapter for more information 3 Multifunction control Press repeatedly to choose a setting Distributes air through the windshield defroster vents de mister vents floor vents and rear seat floor vents The system will automatically provide outside air to reduce window fogging Distributes air through the instrument panel vents Distributes ...

Page 71: ...ents to cool the vehicle This re cooling of the interior air is more economical and efficient Recirculated air may also help reduce undesirable odors from entering the vehicle Press the MAX A C button again for normal A C operation 7 Temperature control Controls the temperature of the airflow in the vehicle 8 Fan speed adjustment Controls the volume of air circulated in the vehicle 9 Power Press t...

Page 72: ...if equipped reduce blower fan speed from the highest setting and put the vehicle s transmission into the P Park gear position to continue to receive cool air from your A C system For maximum cooling performance in the MAX A C mode Press MAX A C Adjust the temperature to the coldest setting Set the fan to the highest speed initially then adjust to maintain passenger comfort For maximum cooling perf...

Page 73: ... the windshield of fog and thin ice The system will automatically provide outside air to reduce window fogging Press this button again to return to the previous air flow selection 3 Manual override control Allows you to manually select where airflow is directed To return to full automatic control press AUTO When choosing to control airflow manually press repeatedly to choose a setting Distributes ...

Page 74: ...r Press to activate deactivate air recirculation in the vehicle Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle Recirculated air engages automatically when MAX A C is selected or can be engaged manually in any airflow mode except defrost When the ignition switch is turn...

Page 75: ...te the rear window defroster and heated outside mirrors if equipped Refer to Rear window defroster later in this chapter and Heated outside mirrors in the Driver controls chapter for more information 13 Front fan speed control Press to decrease the fan speed for the front climate area 14 Rear climate system power Press to activate deactivate the rear climate control system 15 REAR CTRL Press to ch...

Page 76: ...ndow defroster Refer to Rear window defroster later in this chapter for more information If your vehicle is equipped with heated mirrors the same button will activate both 3 A C Press to activate deactivate air conditioning Use with recirculated air to improve cooling performance and efficiency A C engages automatically in MAX A C defrost and floor defrost 4 Passenger temperature Press to activate...

Page 77: ...ine fan speed airflow location A C on or off and outside or recirculated air to heat or cool the vehicle to reach the desired temperature 9 Driver temperature Press to increase decrease the air temperature for the driver side of the vehicle This control also adjusts the passenger side temperature when dual zone operation is disengaged 10 Driver heated seat if equipped Press to control the driver h...

Page 78: ...ase decrease the airflow temperature for the passenger side of the vehicle Distributes air through the instrument panel vents Distributes air through the instrument panel vents floor vents rear seat floor vents and de mister vents Distributes air through the floor vents rear seat floor vents Distributes air through the windshield defroster vents de mister vents floor vents and rear seat floor vent...

Page 79: ...crease decrease the rear climate temperature Fan Speed Press to decrease increase the fan speed VOICE COMMANDS IN CLIMATE MODE Please refer to the Voice commands in climate mode section of the Navigation system supplement for more information on using voice commands with the climate control system Operating tips To reduce fog build up on the windshield during humid weather place the air flow selec...

Page 80: ...temperature gauge crosses into the normal operating range For maximum cooling performance MAX A C 1 Select MAX A C The system will default to single zone operation and set the temperature to 60 F 16 C 2 A C and will be selected 3 Fan speed will be increased to the highest speed but can be adjusted as desired To aid in side window defogging demisting in cold weather 1 Select 2 Select A C 3 Adjust t...

Page 81: ...t control if equipped Press to heat the seat Refer to Rear seats in the Seating and Safety Restraints chapter for more information 7 REAR LOCK Illuminates when the rear auxiliary climate system is being controlled by the front controls The rear auxiliary climate controls will not work when this is lit 8 Rear driver side heated seat control if equipped Press to heat the seat Refer to Rear seats in ...

Page 82: ...ith a cabin air filter located behind the glove box The particulate air filtration system is designed to reduce the concentration of airborne particles such as dust spores and pollen in the air being supplied to the interior of the vehicle This system provides the following benefits Improves driving comfort by reducing particle concentration Improves the interior compartment cleanliness Protects t...

Page 83: ...he ignition switch is turned to off You can change the amount of time the lamps stay on by using the programming procedure that follows Note If the vehicle is equipped with autolamps it will have the headlamps on with windshield wipers feature If the windshield wipers are turned on for a brief period of time the exterior lamps will turn on with the headlamp control in the Autolamp position Autolam...

Page 84: ...d on when the headlamp control is pulled toward you and is in any of the following positions Parking lamps Low beams Autolamps when active The fog lamp indicator light will illuminate when the fog lamps have been turned on The fog lamps will not operate when the high beams are active High beams Push the lever toward the instrument panel to activate Pull the lever towards you to deactivate Flash to...

Page 85: ...ng headlamp and parking lamp operation Move the control to the full upright position past detent to turn on the interior lamps Move the control past detent to turn off the interior lights Move the control to the full downward position to prevent lights from turning on when the door is opened The instrument panel switch lighting remains lit Note If the battery is disconnected discharged or a new ba...

Page 86: ...clearer light pattern for adjusting you may want to block the light from one headlamp while adjusting the other 4 There is a distinct cut off change from light to dark in the left portion of the beam pattern The top edge of this cut off should be positioned two inches 50 8 mm below the horizontal reference line 5 Locate the vertical adjuster on each headlamp Using a Phillips 2 screwdriver turn the...

Page 87: ...instrument panel dimmer switch is rotated up past the detent until the courtesy lamps come on the remote entry controls are pressed and the ignition is off Rear dome reading lamps Your vehicle may have reading lamps within the rear dome lamp s Press the switches on either side of the dome lamp to turn the lamps on Rear map lamps Your vehicle may have second row lamps located within the grab handle...

Page 88: ...his design When moist air enters the lamp assembly through the vents there is a possibility that condensation can occur when the temperature is cold When normal condensation occurs a thin film of mist can form on the interior of the lens The thin mist eventually clears and exits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather conditions Exampl...

Page 89: ...A Front sidemarker lamp N A LED Headlamp 2 9008 H13 2 D3 HID optional Tail brake turn signal lamp 2 3157K N A LED optional Supplemental taillamp 2 194 Rear sidemarker 2 194 N A LED optional Backup lamp 2 921 License plate lamp 2 C5WL High mount brake lamp N A LED Fog lamp 2 H11 Map lamp 2 12V6W Dome reading lamps 6 578 To replace all instrument panel lights see your authorized dealer To replace th...

Page 90: ...Grasp the bulb only by its plastic base and do not touch the glass The oil from your hand could cause the bulb to break the next time the headlamps are operated Install the new bulb s in reverse order Replacing HID headlamp bulbs if equipped The headlamps on your vehicle use a high intensity discharge source These lamps operate at a high voltage When the bulb is burned out the bulb and starter cap...

Page 91: ...l multiple light emitting diodes LED If replacement is required see your authorized dealer 1 Backup lamp 2 Stop tail turn signal lamp 3 Side marker lamp 4 Supplemental taillamp 1 Make sure the headlamp switch is in the off position and open the liftgate 2 Remove the hex screws in the liftgate opening then pull the lamp assembly away from the vehicle This will disengage two snap attachments along t...

Page 92: ... in the off position 2 From underneath the vehicle partially remove the tire splash shield by removing four drive screws from the lower flap The splash shield flap can now be repositioned to allow access to the front fog lamp bulb and electrical wire harness 3 Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips 4 Rotate the bulb counterclockwise to remove ...

Page 93: ...ill occur a few seconds after washing the front window to clear any excess washer fluid remaining on the windshield Note Do not operate the washer when the washer reservoir is empty This may cause the washer pump to overheat Check the washer fluid level frequently Do not operate the wipers when the windshield is dry This may scratch the glass damage the wiper blades and cause the wiper motor to bu...

Page 94: ...ition the control will automatically return to the 2 or O off position TILT TELESCOPE STEERING WHEEL To adjust the steering wheel 1 Pull the lever down to unlock the steering column 2 While the lever is in the down position move the steering wheel up or down and in or out until you find the desired position 3 While holding the steering wheel in place pull the lever up to its original position to l...

Page 95: ...st be retracted before moving it back toward the windshield OVERHEAD CONSOLE The appearance of your vehicle s overhead console will vary according to your option package Storage compartment The storage compartment may be used to store a pair of sunglasses Press the release area on the rear edge of the bin door to open the storage compartment The door will open to the full open position Driver Cont...

Page 96: ...hen something affects the compass readings the compass will correct itself after a few days of operating your vehicle in normal conditions If the compass still appears to be inaccurate a manual calibration may be necessary Refer to Compass calibration adjustment Most geographic areas zones have a magnetic north compass point that varies slightly from the northerly direction on maps This variation ...

Page 97: ...set buttons together for approximately five seconds until ZONE XX appears in the CID 4 Press and release the 7 and 9 radio preset buttons together repeatedly until ZONE XX changes to the correct zone 1 15 in the CID 5 The direction will display after the buttons are released The zone is now updated 1 2 3 4 5 6 7 8 91011 12 13 14 15 Driver Controls 96 2012 Flex 471 Owners Guide 2nd Printing USA fus...

Page 98: ...e less than 3 mph 5 km h until the CAL display changes to the direction value N S E W etc It may take up to five circles to complete calibration 4 The compass is now calibrated CENTER CONSOLE Your vehicle may be equipped with a variety of console features These include 1 Cupholders 2 Utility compartment with coin holder audio input jack USB port and power point 3 Storage drawer with cupholders 4 R...

Page 99: ...refrigerator freezer will operate when the vehicle is on or the ignition is in the accessory mode Ford recommends only using the refrigerator freezer when the vehicle s engine is running If there is a need to use the refrigerator freezer when the engine is off turn the ignition to the accessory mode and limit the time the refrigerator is running to avoid draining the vehicle s battery To open the ...

Page 100: ...erator freezer will also turn off and will turn back on to the last used mode freeze or cool once the vehicle is restarted Cleaning and maintenance The refrigerator freezer is maintenance free but you can clean the inside of the unit and the cover with a mild soap and water solution when needed Note Under certain conditions condensation on the inside walls of the refrigerator is normal AUXILIARY P...

Page 101: ...e battery To prevent the battery from being discharged do not use the power point longer than necessary when the engine is not running do not leave battery chargers video game adapters computers and other devices plugged in overnight or when the vehicle is parked for extended periods Always keep the power point caps closed when not being used Power point 110V AC if equipped The 110V AC power point...

Page 102: ...r point to overload due to powering multiple devices that can reach beyond the 150W load limit and could result in fire or serious injury The power point can switch to a fault mode when it is overloaded overheated or shorted For overloading and shorting conditions unplug your device and turn the ignition key off then on For an overheating condition let the system cool off then turn the ignition ke...

Page 103: ...ver s window only This feature allows the driver s window to open or close fully without holding the control down To operate one touch down press the switch completely down to the second detent and release quickly The window will open fully Momentarily press the switch to any position to stop the window operation To operate one touch up pull the switch completely up to the second detent and releas...

Page 104: ...rned off or until either front door is opened INTERIOR MIRROR The interior rearview mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side WARNING Do not adjust the mirror while the vehicle is in motion Automatic dimming interior rear view mirror The interior rear view mirror has an auto dimming function The electronic day night mirror will...

Page 105: ...uipped The power side view mirror positions are saved when doing a memory set and can be recalled along with the vehicle personality features when a memory position is selected through the remote entry transmitter keyless entry keypad or memory switch on the driver s door Refer to Front seats in the Seating and Safety Restraints chapter Heated outside mirrors if equipped Both mirrors are heated au...

Page 106: ...vehicle is moving Memory feature if equipped The accelerator and brake pedal positions are saved when doing a memory set function and can be recalled along with the vehicle personality features when a memory position is selected through the remote entry transmitter keyless entry keypad or memory switch on the driver s door if equipped with memory feature Refer to Front seats in the Seating and Saf...

Page 107: ...rument cluster will turn on Note Vehicle speed may vary momentarily when driving up and down a steep hill If the vehicle speed increases above the set speed on a downhill you may want to apply the brakes to reduce the speed If the vehicle speed decreases more than 10 mph 16 km h below your set speed on an uphill your speed control will disengage Disengaging speed control Press the brake pedal to d...

Page 108: ...e the vehicle set speed in approximately 1 mph 2 km h increments Press the brake pedal until the desired vehicle speed is reached then release the pedal and press SET Turning off speed control To turn off the speed control press OFF or turn off the ignition Note When you turn off the speed control or the ignition your speed control set speed memory is erased STEERING WHEEL CONTROLS IF EQUIPPED Rad...

Page 109: ... radio display Press and hold to exit voice command Press to activate phone mode or answer a phone call Press and hold to end a call or exit phone mode Press to scroll through various menus and selections Press OK to confirm your selection For further information on the SYNC威 system refer to the SYNC威 supplement Navigation system SYNC威 hands free control features if equipped Press control briefly ...

Page 110: ...of WARNING When closing the multi panel Vista Roof you should verify that it is free of obstructions and ensure that children and or pets are not in the proximity of the roof opening To close the multi panel Vista Roof Pull and release the SLIDE control the roof will close automatically Press the switch again to stop the roof Bounce back When an obstacle has been detected in the roof opening as th...

Page 111: ...y gate operators security systems entry door locks and home or office lighting WARNING When programming your HomeLink威 Wireless Control System to a garage door or gate be sure that people and objects are out of the way to prevent potential injury or damage Do not use the HomeLink威 Wireless Control System with any garage door opener that lacks safety stop and reverse features as required by U S fed...

Page 112: ...Programming in this section for Canadian residents 3 Firmly press and hold for five seconds and release the programmed HomeLink威 button up to two separate times to activate the door If the door does not activate press and hold the just trained HomeLink威 button and observe the indicator light If the indicator light stays on constantly programming is complete and your device should activate when the...

Page 113: ...me for HomeLink威 to accept the signal from the hand held transmitter After completing Step 1 outlined in the Programming section replace Step 2 with the following Note If programming a garage door opener or gate operator it is advised to unplug the device during the cycling process to prevent overheating Continue to press and hold the HomeLink威 button note Step 2 in the Programming section while y...

Page 114: ...e two outer HomeLink威 buttons until the indicator light begins to flash after 20 seconds Release both buttons Do not hold for longer that 30 seconds HomeLink威 is now in the train or learning mode and can be programmed at any time beginning with Step 1 in the Programming section Reprogramming a single HomeLink姞 button To program a device to HomeLink威 using a HomeLink威 button previously trained foll...

Page 115: ...r place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle Never place floor mats or any other covering on top of already installed floor mats Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering Additional...

Page 116: ...the liftgate trim To open the liftgate press the control button located in the top of the liftgate pull cup handle to unlatch the liftgate then pull on the outside handle to access the cargo area Do not open the liftgate in a garage or other enclosed area with a low ceiling If the liftgate is opened the liftgate could be damaged against a low ceiling Do not leave the liftgate open while driving Do...

Page 117: ... will sound three times as the liftgate begins to power close A single chime indicates a problem with the close request caused by the ignition is in on and the transmission is not in P Park or the battery voltage is below the minimum operating voltage or the vehicle speed is at or above 3 mph 5 km h If the liftgate reverses and starts to close after a open request a fast continuous chime indicates...

Page 118: ...he maximum open position The power liftgate feature can be enabled or disabled using the message center With the control in the OFF position power operation is disabled from the liftgate handle button and from the rear cargo area button The integrated keyhead transmitter and instrument panel switch will still continue to operate the liftgate regardless of the position state of the message center R...

Page 119: ... to close the liftgate Note The rear cargo area control button is disabled when the liftgate is latched fully closed WARNING Keep clear of the liftgate when activating the rear switch Note The liftgate movement direction can be reversed with a second press of the instrument panel or the rear cargo area control buttons or a second double press of the integrated keyhead transmitter button To manuall...

Page 120: ...ltage or dead battery Disconnected battery The liftgate is manually closed and left ajar unlatched To reset the power liftgate 1 Disconnect the battery for 20 seconds then reconnect the battery 2 Manually close and fully latch the liftgate 3 Power open the liftgate by using the integrated keyhead transmitter or the instrument panel control button Note If the power liftgate system is turned off in ...

Page 121: ...r proper function of the roof rack system loads must be placed directly on crossbars affixed to the roof rack side rails Your vehicle may be equipped with factory installed crossbars Ford Genuine Accessory crossbars designed specifically for your vehicle are also recommended for use with your roof rack system The vehicle s roof panel is NOT designed to directly carry a load The maximum recommended...

Page 122: ...her centers of gravity may handle differently than unloaded vehicles Extra precautions such as slower speeds and increased stopping distance should be taken when driving a heavily loaded vehicle When the rail system is loaded check the tightness of the load before driving and at each fuel stop Driver Controls 121 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 123: ...e your authorized dealer supplied IKTs replacement IKTs are available through your authorized dealer Standard SecuriLock威 keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired Always carry a spare key with you in case of an emergency For more information regarding programming replacement IKTs refer to the SecuriLock威 passive anti theft sys...

Page 124: ...hapter for a detailed description of Belt Minder威 operation Low fuel warnings are displayed in the message center followed by a chime when the distance to empty value reaches 75 miles 120 km The reverse sensing system cannot be turned off Optional settings These settings can be changed Vehicle speed is limited to 80 mph 130 km h Visual warnings are displayed followed by a chime when the vehicle sp...

Page 125: ...e key cycle that it was created otherwise a standard key administrator key is required to clear the MyKey威 programming To clear all MyKeys威 go to Step 2 in the Clear MyKey威 section Programming MyKey威 optional settings Turn the ignition on using an admin key To program the optional settings use the message center buttons to do the following 1 Press SETUP until RESET FOR MYKEY SETTINGS is displayed ...

Page 126: ...e Can be used to detect deletion of a MyKey威 ADMIN KEYS PROGRAMMED Indicates how many admin keys are programmed to the vehicle Can be used to detect if an additional spare key has been programmed to the vehicle Refer to Message center in the Instrument Cluster chapter for MyKey威 system warnings displays Using MyKey威 with remote start systems MyKey威 is not compatible with non Ford approved aftermar...

Page 127: ...fob 3 Follow Steps 1 4 in the Clear MyKey威 section Troubleshooting Condition Potential Causes Can t create a MyKey威 Key in the ignition is already a MyKey威 Key in the ignition is the last remaining admin key there always has to be at least one admin key SecuriLock威 passive anti theft system is disabled or in unlimited mode Vehicle has been started using a remote start system that is programmed as ...

Page 128: ...t is recognized as an admin key Refer to the Using MyKey威 with remote start systems section to reset all MyKeys威 as admin keys MyKey威 Programmed total includes one additional key Unknown key has been programmed to the vehicle as a MyKey威 Vehicle is equipped with a remote start system Refer to Using MyKey威 with remote start systems section Admin Keys Programmed total includes one additional key Unk...

Page 129: ...lock control on the remote entry transmitter portion of your integrated keyhead transmitter or locking the vehicle with the keyless entry keypad If both front doors and the liftgate are closed the vehicle can be locked from any method regardless of whether the key is in the ignition or not Autolock feature if enabled The autolock feature will lock all the doors when all the doors are closed the ig...

Page 130: ... the ignition on 2 Press the power door unlock control on the door panel three times 3 Turn the ignition off 4 Press the power door unlock control on the door panel three times 5 Turn the ignition back on The horn will chirp one time to confirm programming mode has been entered and is active 6 To enable disable the autolock feature press the unlock control then press the lock control The horn will...

Page 131: ...edure Before starting ensure the ignition is off and all vehicle doors are closed You must complete Steps 1 5 within 30 seconds or the procedure will have to be repeated If the procedure needs to be repeated wait a minimum of 30 seconds before beginning again 1 Turn the ignition on 2 Press the power door unlock control on the door panel three times 3 Turn the ignition off 4 Press the power door un...

Page 132: ...ildproof locks Insert the key and turn to the unlock position key vertical to disengage the childproof locks REMOTE ENTRY SYSTEM The integrated keyhead transmitter IKT complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received...

Page 133: ...ors remotely lock all the vehicle doors remotely open the power liftgate if equipped activate the personal alarm arm and disarm the perimeter anti theft system operate the illuminated entry feature The remote entry lock unlock feature operates in any ignition position except while the key is held in the start position The panic feature operates with the key in the off position If there are problem...

Page 134: ...doors 1 Press and release to lock all the doors The parking lamps will illuminate 2 Press and release again within three seconds to confirm that all the doors are closed Note The doors will lock again the horn will chirp and the turn lamps will illuminate if all the doors and liftgate are closed Note If any door or the liftgate is not closed the horn will chirp twice and the lamps will not flash C...

Page 135: ...hicle Memory feature seat mirrors and adjustable pedals The integrated keyhead transmitter IKT allows you to recall the memory seat power mirrors adjustable pedals feature Press to automatically move the driver seat power mirrors and adjustable pedals to the desired memory position The mirrors will move to the programmed position and the seat will move to the easy entry position The seat will move...

Page 136: ...quivalent To replace the battery 1 Twist a thin coin in the slot of the IKT near the key ring in order to remove the battery cover Note Do not wipe off any grease on the battery terminals on the back surface of the circuit board 2 Remove the old battery Note Please refer to local regulations when disposing of transmitter batteries 3 Insert the new battery Refer to the instructions inside the IKT f...

Page 137: ...he interior lights if the ignition is turned to the on position or the integrated keyhead transmitter control is pressed or the vehicle is locked using the keyless entry keypad or after 25 seconds of illumination The inside lights will not turn off if they have been turned on with the dimmer control or any door is open Illuminated exit When all vehicle doors are closed and the key is removed from ...

Page 138: ...t power mirrors and adjustable pedals if equipped The keypad can be operated with the factory set 5 digit entry code this code is located on the owner s wallet card in the glove box and is available from your authorized dealer You can also create up to three of your own 5 digit personal entry codes When touching the controls on the keypad touch the middle of the controls Programming a personal ent...

Page 139: ...been entered seven times 35 consecutive number touches the keypad will go into an anti scan mode This mode disables the keypad for one minute and the keypad lamp will flash The anti scan feature will turn off after one minute of keypad inactivity pressing the control on the remote entry transmitter portion of your integrated keyhead transmitter the ignition is turned on Unlocking and locking the d...

Page 140: ...can program the IKTs yourself Refer to Programming spare keys for instructions on how to program the coded key Note The SecuriLock威 passive anti theft system is not compatible with non Ford aftermarket remote start systems Use of these systems may result in vehicle starting problems and a loss of security protection Note Large metallic objects electronic devices that are used to purchase gasoline ...

Page 141: ...e indicator still flashes rapidly or glows steadily the vehicle will not start contact your authorized dealer as soon as possible for service Automatic arming The vehicle is armed immediately after switching the ignition to the off position The theft indicator will flash every two seconds to act as a theft deterrent when the vehicle is armed Automatic disarming The vehicle is disarmed immediately ...

Page 142: ... keycode and the remote entry transmitter portion of the IKT to your vehicle Note A maximum of eight coded keys can be programmed to your vehicle only four of these eight can be IKTs with remote entry functionality Tips Only use integrated keyhead transmitters IKTs or standard SecuriLock威 keys You must have two previously programmed coded keys keys that already operate your vehicle s engine and th...

Page 143: ...theft indicator light will illuminate for three seconds and then go out to indicate successful programming If the key was not successfully programmed it will not start your vehicle s engine and or will not operate the remote entry features The theft indicator light may flash on and off Wait 20 seconds and you may repeat Steps 1 through 8 If failure repeats bring your vehicle to your authorized dea...

Page 144: ...y of these are not closed the horn will chirp twice to warn you that a door the hood or the liftgate is still open Press the driver or passenger interior door lock control while the door is open then close the door Press and hold the 7 8 and 9 0 controls on the keyless entry pad at the same time to lock the doors driver s door must be closed There is a 20 second countdown when any of the above act...

Page 145: ...ly shut off the horn and turn lamps when the alarm is sounding The alarm system will still be armed Pressing the power door unlock control within the initial 20 second prearmed mode will return the vehicle to a disarmed state Note If the driver s door is unlocked with a key a chime will sound when you open the door and the message center will display TO STOP ALARM START VEHICLE When this occurs yo...

Page 146: ...seat may become dangerous in the event of a sudden stop or collision WARNING Never adjust the driver s seat or seatback when the vehicle is moving WARNING Always drive and ride with your seatback upright and the lap belt snug and low across the hips Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that are vertically adjustable WARNING To minimize the ris...

Page 147: ...restraint by pulling up on the head restraint 3 Lower the head restraint by pressing and holding the guide sleeve adjust release button and pushing down on the head restraint Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head r...

Page 148: ...estraint until it reaches the highest adjustment position 2 Simultaneously press and hold both the adjust release button and the unlock remove button then pull up on the head restraint To reinstall the adjustable head restraint do the following 1 Insert the two stems into the guide sleeve collars 2 Push the head restraint down until it locks Seating and Safety Restraints 147 2012 Flex 471 Owners G...

Page 149: ...ure for extra comfort To tilt the head restraint do the following 1 Adjust the seatback to an upright driving riding position 2 Pivot the head restraint forward towards your head to the desired location After the head restraint reaches the forward most tilt position pivoting it forward again will then release it to the rearward un tilted position Adjusting the front manual seat if equipped WARNING...

Page 150: ...l position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision Using the manual lumbar support if equipped The lumbar control is located on the side of the seat cushion Turn to adjust lumbar support Rotate the lumbar forward to adjust firmness Rotate the lumbar rearward to adjust softness Seating and Safety Rest...

Page 151: ...ion of the passenger sensing system resulting in serious injury or death in a crash Always sit upright against your seatback with your feet on the floor WARNING To reduce the risk of possible serious injury Do not hang objects off seat back or stow objects in the seatback map pocket if equipped when a child is in the front passenger seat Do not place objects underneath the front passenger seat or ...

Page 152: ...ise or lower the seat cushion Move the entire control up or down to raise or lower the seat Move the control in the directions shown to move the seat forward or backward Press the control to recline the seatback forward or rearward Seating and Safety Restraints 151 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 153: ...e seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat Allow the seat to dry thorou...

Page 154: ... entry transmitter unlock control and the transmitter is programmed to a memory seat position or when you enter a valid customer code 1 or 2 on the keypad To program the memory seat to remote entry transmitter refer to Remote entry system in the Locks and Security chapter Note The seat will not travel to its final position if the key is not in the ignition and the easy entry feature is enabled Fol...

Page 155: ...smission is in N Neutral or P Park the key is removed from the ignition The seat will move to the original position when the transmission is in N Neutral or P Park the key is placed in the ignition The easy entry feature can be turned off or on through the vehicle message center Refer to Message center in the Instrument Cluster chapter REAR SEATS Second and third row head restraints WARNING To min...

Page 156: ...uide sleeve unlock remove buttons 3 To remove the non adjustable head restraint do the following 1 Simultaneously press and hold both unlock remove buttons then pull up on the head restraint To reinstall the non adjustable head restraint do the following 1 Insert the two stems into the guide sleeve collars 2 Push the head restraint down until it locks Seating and Safety Restraints 155 2012 Flex 47...

Page 157: ...head restraints at the beginning of this chapter Third row head restraints The third row head restraints are non adjustable but they can be folded The non adjustable head restraints consist of a trimmed energy absorbing foam and structure 1 two steel stems 2 and a fold strap 3 To fold the head restraint pull the fold strap To place the head restraint back to the upright position pull up on the hea...

Page 158: ...event of a collision Adjusting second row seats six passenger vehicles only Lift the control to adjust the seat forward or backward Accessing the third row seats Fold and tumble the second row seat to access the third row Remove items from the second row seat and ensure that no bulky objects such as purses or briefcases are on the floor in front of the second row seats before tumbling them For sec...

Page 159: ...es from the floor Rotate the seat forward to allow access to the third row Note The seatback must be folded flat in order to release the floor latches Ensure that there are no objects on the seat cushion that may restrict the seatback from folding flat Seating and Safety Restraints 158 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 160: ...e seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision 2nd row power fold and tumble seat WARNING Ensure that the seat is unoccupied when folding it down ...

Page 161: ...ter Keeping the key in accessory or run positions will prevent the feature from timing out Exiting the third row seat 1 Pull on the strap located on the back of the second row seat This will fold the seatback forward Pull the strap a second time to tumble the seat forward allowing easy exit from the 3rd row seat Note The seatback must be folded flat in order to release the floor latches Ensure tha...

Page 162: ...riginal position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision 4 Ensure that the rear latch hooks are properly engaged with the floor striker Note Ensure that the seat and seatback ...

Page 163: ...g on the seat that insulates against heat such as a blanket or cushion because this may cause the seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury Note Do not do the following Place heavy objects on the seat Operate ...

Page 164: ...k forward Release the strap once the seatback starts rotating forward 3 Release the cushion latches by pulling the number 2 strap while pulling on the strap located at the top of the seatback to tumble the seat all the way into the floor tub Note Do not use the seat anchors as cargo tie downs Note Do not use the third row seatback as a load floor when the seatback is folded Sharp objects may resul...

Page 165: ...eatback 3 Pull the head restraints up to their normal adjusted positions WARNING Ensure the seat is latched to vehicle floor by pushing pulling on seat If not latched the seat may cause injury during a sudden stop PowerFold姞 3rd row seat if equipped The third row seat features a power one touch operation that allows you to adjust the Left Right or Both seats into a NORMAL STOW FOLD or TAILGATE pos...

Page 166: ...Press the TAILGATE button 3 the bottom portion of the button to put the seat into the tailgate position Note Pressing a different button while the power seat feature is already being performed may cause the first selected seat movement to be cancelled Allow the first seat movement to be completed before pressing a button for another function Note Ensure that there are no objects such as books purs...

Page 167: ...estraints manually The head restraints can also be folded manually without folding stowing the seat Fold Pull the head restraint release strap to fold the head restraints forward Unfold Pull the head restraints back to the upright position WARNING To minimize the risk of neck injury in the event of a crash passenger occupants should not sit in the vehicle until the head restraint is placed in its ...

Page 168: ...sor front passenger sensing system and indicator lights How does the Personal Safety System work The Personal Safety System can adapt the deployment strategy of your vehicle s safety devices according to crash severity and occupant conditions A collection of crash and occupant sensors provides information to the Restraints Control Module RCM During a crash the RCM activates the safety belt pretens...

Page 169: ...g output level Front passenger sensing system For airbags to do their job they must inflate with great force and this force can pose a potentially deadly risk to occupants that are very close to the airbag when it begins to inflate For some occupants this occurs because they are initially sitting very close to the airbag For other occupants this occurs when the occupant is not properly restrained ...

Page 170: ...vated alone or if the collision is of sufficient severity together with the front airbags Front safety belt energy management retractors The front outboard safety belt energy management retractors allow webbing to be pulled out of the retractor in a gradual and controlled manner in response to the occupant s forward momentum This helps reduce the risk of force related injuries to the occupant s ch...

Page 171: ...ING Never let a passenger hold a child on his or her lap while the vehicle is moving The passenger cannot protect the child from injury in a collision WARNING All occupants of the vehicle including the driver should always properly wear their safety belts even when an air bag supplemental restraint system SRS is provided WARNING It is extremely dangerous to ride in a cargo area inside or outside o...

Page 172: ... a rear seating position WARNING Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather they could burn a small child Check seat covers and buckles before you place a child anywhere near them WARNING Front and rear seat occupants including pregnant women should wear safety belts for optimum protection in an accident Combination lap and shoulder belts 1 Insert t...

Page 173: ...he belly and worn as tight as comfort will allow The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest Safety belt locking modes All safety restraints in the vehicle are combination lap and shoulder belts The driver safety belt has the first locking mode and the front outboard passenger and rear seat safety belts have both types of locking modes des...

Page 174: ...er to Safety restraints for children or Safety seats for children later in this chapter How to use the automatic locking mode 1 Buckle the combination lap and shoulder belt 2 Grasp the shoulder portion and pull downward until the entire belt is pulled out Allow the belt to retract As the belt retracts you will hear a clicking sound This indicates the safety belt is now in the automatic locking mod...

Page 175: ...nner This helps reduce the belt force acting on the user s chest WARNING Failure to inspect and replace if necessary the belt and retractor assembly after an accident could increase the risk of injury in a collision Safety belt pretensioner Your vehicle is equipped with safety belt pretensioners at the driver and front outboard passenger seating positions The safety belt pretensioner tightens the ...

Page 176: ...s Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder To adjust the shoulder belt height squeeze and hold the buttons on the side and slide the height adjuster up or down Release the buttons and pull down on the height adjuster to make sure it is locked in place WARNING Position the safety belt height adjusters so that the belt rests across the middle of you...

Page 177: ...river s and front passenger s safety belt is unbuckled The Belt Minder威 feature uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning To avoid activating the Belt Minder威 feature for objects placed in the front passenger seat warnings will only be given to large front seat occupants as determined by...

Page 178: ...rning light illuminates and the warning chime sounds for six seconds every 30 seconds repeating for approximately five minutes or until the safety belts are buckled The driver s or front passenger s safety belt becomes unbuckled for approximately one minute while the vehicle is traveling at least 3 mph 5 km h and more than 1 2 minutes have elapsed since the ignition switch has been turned to on Th...

Page 179: ...right as possible this can improve comfort I was in a hurry Prime time for an accident Belt Minder威 reminds us to take a few seconds to buckle up Safety belts don t work Safety belts when used properly reduce risk of death to front seat occupants by 45 in cars and by 60 in light trucks Traffic is light Nearly 1 of 2 deaths occur in single vehicle crashes many when no other vehicles are around Belt...

Page 180: ...recommend you leave the Belt Minder威 system activated for yourself and others who may use the vehicle To reduce the risk of injury do not deactivate activate the Belt Minder威 feature while driving the vehicle The driver and front passenger Belt Minder威 are deactivated activated independently When deactivating activating one seating position do not buckle the other position as this will terminate t...

Page 181: ...imes at a moderate speed ending in the unbuckled state After Step 4 the safety belt warning light will be turned on for three seconds 5 Within approximately seven seconds of the light turning off buckle then unbuckle the safety belt This will disable the Belt Minder威 feature for that seating position if it is currently enabled As confirmation the safety belt warning light will flash four times per...

Page 182: ...elts Airbags offer the most protection when used with safety belts for crash conditions for which airbags are designed to deploy Airbags do not offer any protection in crashes for which they do not deploy Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries Airbags DO NOT inflate slowly ther...

Page 183: ...TSA recommends a minimum distance of at least 10 inches 25 cm between an occupant s chest and the driver airbag module WARNING Never place your arm over the air bag module as a deploying air bag can result in serious arm fractures or other injuries To properly position yourself away from the airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the...

Page 184: ...gs can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat all the way back How does the airbag supplemental restraint system work The airbag SRS is designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an elect...

Page 185: ...rbags must inflate rapidly and with considerable force there is the risk of death or serious injuries such as fractures facial and eye injuries or internal injuries particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment Thus it is extremely important that occupants be properly restrained as far away from the airbag module as poss...

Page 186: ...certain conditions The front passenger sensing system works with sensors that are part of the front passenger s seat and safety belt The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger s frontal airbag should be enabled may inflate or disabled will not inflate The front passenger sensing system will disable will not inflate the front p...

Page 187: ...ou that the front passenger frontal airbag is disabled If the child restraint has been installed and the indicator lamp is not lit then turn the vehicle off remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer s instructions The front passenger sensing system is designed to enable may inflate the front passenger s frontal airbag anytime...

Page 188: ...operly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased WARNING Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the fr...

Page 189: ...Rear passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the passenger sensing system The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above WARNING To reduce the risk of possible serious injury Do not stow objects in se...

Page 190: ...d If the airbag readiness lamp remains illuminated this may or may not be a problem due to the front passenger sensing system DO NOT attempt to repair or service the system take your vehicle immediately to an authorized dealer If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities contact the Ford Customer Relationship Center at the phone number show...

Page 191: ...may come into contact with a deploying airbag Failure to follow these instructions may increase the risk of personal injury in the event of a collision WARNING Do not use accessory seat covers The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident WARNING Do not lean your head on the door The side airbag could injure you as it...

Page 192: ... fitted on the outboard side of the seatbacks of the front seats In certain lateral collisions the airbag on the side affected by the collision will be inflated The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact collisions The airbag SRS is designed to activate when the vehicle sustains lateral deceleration suf...

Page 193: ...the siderail that may come into contact with a deploying Safety Canopy威 Failure to follow these instructions may increase the risk of personal injury in the event of a collision WARNING Do not lean your head on the door The Safety Canopy威 could injure you as it deploys from the headliner WARNING Do not attempt to service repair or modify the Safety Canopy威 System its fuses the A B C or D pillar tr...

Page 194: ...elp reduce the risk of injuries related to the deployment of side airbags including the Safety Canopy威 The Safety Canopy system consists of the following An inflatable curtain with a gas generator concealed behind the headliner and above the doors one on each side of vehicle A headliner designed to flex open above the side doors to allow Safety Canopy deployment The same warning light electronic c...

Page 195: ... events the Safety Canopy system will be activated regardless of which seats are occupied The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact collisions and rollover events The fact that the Safety Canopy did not activate in a collision does not mean that something is wrong with the system Rather it means the for...

Page 196: ... Alert System The system automatically flashes the turn signal lamps and sounds the horn three times at four second intervals in the event of a serious impact that deploys an airbag front side side curtain if equipped or Safety Canopy威 if equipped or the safety belt pretensioners The system can be turned off when any one of the following actions are taken by the driver or any other person pressing...

Page 197: ...nger Safety Technician CPST and consult your pediatrician to make sure your child seat is appropriate for your child and is compatible with and properly installed in the vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the internet at http www nhtsa dot gov In Canada check with your local St John Ambulance office for referral to a CPST or ...

Page 198: ...t 4 feet 9 inches 1 45 meters tall or greater than 80 lb 36 kg or 100 lb 45 kg if recommended by child re straint manufacturer Use a vehicle safety belt having the lap belt snug and low across the hips shoulder belt centered across the shoulder and chest and seat back upright You are required by law to properly use safety seats for infants and toddlers in the U S and Canada Many states and provinc...

Page 199: ...sible all children age 12 and under should be properly restrained in a rear seating position If all children cannot be seated and restrained properly in a rear seating position properly restrain the largest child in the front seat WARNING Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for...

Page 200: ... properly in a device that is appropriate for their age height and weight All children are shaped differently The child height age and weight thresholds provided are recommendations or the minimum requirements of law The National Highway Traffic Safety Administration NHTSA provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint syst...

Page 201: ...ded for the size and weight of the child When installing a child safety seat Review and follow the information presented in the Airbag supplemental restraint system SRS section in this chapter Carefully follow all of the manufacturer s instructions included with the safety seat you put in your vehicle If you do not install and use the safety seat properly the child may be injured in a sudden stop ...

Page 202: ... the tongue between the child seat and the release button to help prevent accidental unbuckling Place vehicle seat back in upright position Put the safety belt in the automatic locking mode Refer to Step 5 below This vehicle does not require the use of a locking clip WARNING Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain ...

Page 203: ...n grasp the shoulder belt and lap belt together 3 While holding the shoulder and lap belt portions together route the tongue through the child seat according to the child seat manufacturer s instructions Be sure the belt webbing is not twisted Seating and Safety Restraints 202 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 204: ...make sure the retractor is in the automatic locking mode you should not be able to pull more belt out If the retractor is not locked repeat Steps 5 and 6 8 Remove remaining slack from the belt Force the seat down with extra weight e g by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt This is necessary to remove the remai...

Page 205: ...e LATCH system is composed of three vehicle anchor points two 2 lower anchors located where the vehicle seat back and seat cushion meet called the seat bight and one 1 top tether anchor located behind that seating position LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle T...

Page 206: ...hild seat with LATCH attachments Follow the instructions on attaching child safety seats with tether straps Refer to Attaching child safety seats with tether straps later in this chapter Attach LATCH lower attachments of the child seat only to the anchors shown WARNING Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two child safety sea...

Page 207: ... attached to that anchor WARNING The standardized spacing for LATCH lower anchors is 280 mm 11 inches center to center Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle Each time you use the safety seat check that the seat is properly attached to the...

Page 208: ...in your vehicle are in the following positions shown from top view 40 40 second row seats and third row passenger side 60 40 second row seats and third row passenger side Attach the tether strap only to the appropriate tether anchor as shown The tether strap may not work properly if attached somewhere other than the correct tether anchor Once the child safety seat has been installed using either t...

Page 209: ...elected rear seating position 2nd row bucket 40 40 2nd row bench 60 40 3rd row Note The cargo tie downs at the rear edge of the floor are not tether anchors Seating and Safety Restraints 208 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 210: ...ble or toddler seat when they weigh about 40 lb 18 kg and are around four 4 years of age Consult your child safety seat owner guide for the weight height and age limits specific to your child safety seat Keep your child in the child safety seat if it properly fits the child remains appropriate for their weight height and age AND if properly secured to the vehicle Although the lap shoulder belt wil...

Page 211: ...shoulder belt to fit properly Generally this is when they reach a height of at least 4 feet 9 inches 1 45 meters tall around age eight to age twelve and between 40 lb 18 kg and 80 lb 36 kg or upward to 100 lb 45 kg if recommended by your child restraint manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight a height of 4 feet 9 inche...

Page 212: ... backless booster seat may place your child s head as measured at the tops of the ears above the top of the seat In this case move the backless booster to another seating position with a higher seat back or head restraint and lap shoulder belts or consider using a high back booster seat High back booster seats If with a backless booster seat you cannot find a seating position that adequately suppo...

Page 213: ...e seat placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check with the booster seat manufacturer s instructions The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child s head hitting a hard surface in a collision For this reason ...

Page 214: ...ild safety seat LATCH and tether anchors and attaching hardware should be inspected after a collision Refer to the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced However if the collision was minor and...

Page 215: ...at belt All occupants must wear seat belts and children infants must use appropriate restraints to minimize the risk of injury or ejection Study your owner s guide for specific information about equipment features instructions for safe driving and additional precautions to reduce the risk of an accident or serious injury VEHICLE CHARACTERISTICS All wheel drive AWD system if equipped Your vehicle m...

Page 216: ... faster than two wheel drive vehicles Always drive at a safe speed How your vehicle differs from other vehicles Crossover vehicles can differ from some other vehicles in a few noticeable ways Your vehicle may be Higher to allow higher load carrying capacity Shorter to give it the capability to approach inclines All other things held equal a shorter wheelbase may make your vehicle quicker to respon...

Page 217: ...he government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half 11 2 times as well on the government course as a tire graded 100 The relative performance of tires depends upon the actual conditions of their use...

Page 218: ... to give many thousands of miles of service but they must be maintained in order to get the maximum benefit from them Glossary of Tire Terminology Tire label A label showing the OE Original Equipment tire sizes recommended inflation pressure and the maximum weight the vehicle can carry Tire Identification Number TIN A number on the sidewall of each tire providing information about the tire brand a...

Page 219: ...ooks lower than the others use a tire gauge to check pressure of all tires and adjust if required At least once a month and before long trips inspect each tire and check the tire pressure with a tire gauge including spare if equipped Inflate all tires to the inflation pressure recommended by Ford Motor Company You are strongly urged to buy a reliable tire pressure gauge as automatic service statio...

Page 220: ...l When weather temperature changes occur tire inflation pressures also change A 10 F 6 C temperature drop can cause a corresponding drop of 1 psi 7 kPa in inflation pressure Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label To check the pressure in your tire s 1 Make sure the tires are cool mean...

Page 221: ...there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak 7 Check the sidewalls to make sure there are no gouges cuts or bulges TIRE CARE Inspecting your tires and wheel valve stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones nails or glass that may be wedged in the tread grooves Check the tire and ...

Page 222: ... as bulges in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed or suspected have the tire inspected by a tire professional Tires can be damaged during off road use so inspection after off road use is also recommended WARNING Age Tires degrade over time depending on many factors such as weather storage conditions and conditions of use l...

Page 223: ...re Replacement Requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability WARNING Only use replacement tires and wheels that are the same size load index speed rating and type such as P metric versus LT metric or all season versus all terrain as those originally provided by Ford The recommended tire and wheel size may be found on either the Safety Comp...

Page 224: ...ter than the maximum pressure a Ford dealer or other tire service professional should do the mounting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the tire wheel assembly Important Remember to replace the wheel valve stems when the road tires are replaced on your vehicle It is recommended that the two front tire...

Page 225: ...ving or you suspect your tire or vehicle has been damaged immediately reduce your speed Drive with caution until you can safely pull off the road Stop and inspect the tires for damage If a tire is under inflated or damaged deflate it remove wheel and replace it with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have t...

Page 226: ...tires Note If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment tire imbalance or mechanical problem involved before tire rotation Note Your vehicle may be equipped with a dissimilar spare tire wheel A dissimilar spare tire wheel is defined as a spare tire and or wheel that is different in brand size or appearance from the road tires and wheels If...

Page 227: ...ample 1 P Indicates a tire designated by the Tire and Rim Association T RA that may be used for service on cars SUVs minivans and light trucks Note If your tire size does not begin with a letter this may mean it is designated by either ETRTO European Tire and Rim Technical Organization or JATMA Japan Tire Manufacturing Association 2 215 Indicates the nominal width of the tire in millimeters from s...

Page 228: ...y need to be adjusted for the difference in conditions The ratings range from 81 mph 130 km h to 186 mph 299 km h These ratings are listed in the following chart Note You may not find this information on all tires because it is not required by federal law Letter rating Speed rating mph km h M 81 mph 130 km h N 87 mph 140 km h Q 99 mph 159 km h R 106 mph 171 km h S 112 mph 180 km h T 118 mph 190 km...

Page 229: ...ndicates the maximum load in kilograms and pounds that can be carried by the tire Refer to the Safety Compliance Certification Label which is located on the B Pillar or the edge of the driver s door for the correct tire pressure for your vehicle 12 Treadwear Traction and Temperature Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under co...

Page 230: ...re sidewall for LT type tires LT type tires have some additional information beyond those of P type tires these differences are described below Note Tire Quality Grades do not apply to this type of tire 1 LT Indicates a tire designated by the Tire and Rim Association T RA that is intended for service on light trucks 2 Load Range Load Inflation Limits Indicates the tire s load carrying capabilities...

Page 231: ...e In general the larger the number the wider the tire 3 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall 4 D Indicates a diagonal type tire R Indicates a radial type tire 5 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Lo...

Page 232: ...ver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a mal...

Page 233: ...hat you always have your tires serviced by an authorized dealer The tire pressure should be checked periodically at least monthly using an accurate tire gauge refer to Inflating your tires in this chapter Understanding your tire pressure monitoring system TPMS The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle The low ...

Page 234: ... warning light Tire s under inflated 1 Make sure tires are at the proper pressure See Inflating your tires in this chapter 2 After inflating your tires to the manufacturer s recommended pres sure as shown on the Tire Label located on the edge of driver s door or the B Pillar the vehicle must be driven for at least two minutes over 20 mph 32 km h before the light turns off Spare tire in use Repair ...

Page 235: ...e The tire pressure monitoring system TPMS monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase approximately 2 to 4 psi 14 to 28 kPa from a cold start situation If the vehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature the tire pressure may decrease approxi...

Page 236: ...eels Note The suspension insulation and bumpers will help prevent vehicle damage Do not remove these components from your vehicle when using snow tires and chains Follow these guidelines when using snow tires and chains If possible avoid fully loading your vehicle Use only SAE Class S cables or equivalent on the front axle for P235 60R17 P235 60R18 and P235 55R19 equipped vehicles SAE Class S chai...

Page 237: ...capability with or without a trailer Properly loading your vehicle will provide maximum return of vehicle design performance Before loading your vehicle familiarize yourself with the following terms for determining your vehicle s weight ratings with or without a trailer from the vehicle s Tire Label or Safety Compliance Certification Label Base Curb Weight is the weight of the vehicle including a ...

Page 238: ...rmarket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity how much space is available or by payload capacity how much weight the vehicle should carry ...

Page 239: ...o and optional equipment When towing trailer tongue load weight is also part of cargo weight GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload Tires Wheels and Loading 238 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 240: ...r towing found in this chapter or the RV and Trailer Towing Guide provided by your authorized dealer GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all options equipment passengers and cargo The GVWR is shown on the Safety Compliance Certification Label located on the B Pill...

Page 241: ...vehicle weight rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury Tires Wheels and Loading 240 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 242: ...oaded trailer the vehicle can tow It assumes a vehicle with only mandatory options no cargo internal or external a tongue load of 10 15 conventional trailer and driver only 150 lb 68 kg Consult your authorized dealer or the RV and Trailer Towing Guide provided by your authorized dealer for more detailed information WARNING Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certi...

Page 243: ...lculate the available amount of cargo and luggage load capacity Another example for your vehicle with 1 400 lb 635 kg of cargo and luggage capacity You decide to go golfing Is there enough load capacity to carry you 4 of your friends and all the golf bags You and four friends average 220 lb 99 kg each and the golf bags weigh approximately 30 lb 13 5 kg each The calculation would be 1 400 5 x 220 5...

Page 244: ...sure to use the proper equipment while towing Follow these guidelines to ensure safe towing Do not tow a trailer until your vehicle has been driven at least 1 000 miles 1 600 km Consult your local motor vehicle laws for towing a trailer Refer to the instructions included with towing accessories for the proper installation and adjustment specifications Thoroughly prepare your vehicle for towing Ref...

Page 245: ...ht distributing hitch to increase front axle load while towing 2 For towing trailers up to 4500 lb 2042 kg use a weight carrying hitch and ball which uniformly spreads the trailer tongue loads through the vehicle s underbody structure Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle Contact your authorized dealer or a reliable tra...

Page 246: ...Safety chains Always connect the trailer s safety chains to the frame or hook retainers of the vehicle hitch To connect the trailer s safety chains cross the chains under the trailer tongue and allow slack for turning corners If you use a rental trailer follow the instructions that the rental agency gives to you Do not attach safety chains to the bumper Trailer brakes Electric brakes and manual au...

Page 247: ... lamps This can cause damage to your vehicle s electrical system Contact your authorized dealer or trailer rental agency for proper instructions and equipment for hooking up trailer lamps WARNING Never connect any trailer lamp wiring to the vehicle s tail lamp wiring this may damage the electrical system resulting in fire Contact your authorized dealer as soon as possible for assistance in proper ...

Page 248: ...pped in traffic place the gearshift lever in P Park After you have traveled 50 miles 80 km thoroughly check your hitch electrical connections and trailer wheel lug nuts If you are driving down a long or steep hill shift to a lower gear Do not apply the brakes continuously as they may overheat and become less effective Vehicles with trailers should not be parked on a grade If you must park on a gra...

Page 249: ...d the rear wheels on the ground this will cause damage to your AWD system If you are using a vehicle transport trailer follow the instruction specified by the equipment provider If you are towing with all four wheels on the ground refer to the towing instructions below If you tow your vehicle with all four wheels on the ground follow these instructions Tow only in the forward direction Release the...

Page 250: ... when driving 4 Start cranks the engine Release the key as soon as the engine starts Note Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle This could cause a drain on the battery Starting your vehicle This system meets all Canadian interference causing equipment standard requirements regulating the impulse electrical field strength of radio noise D...

Page 251: ...ter for more instructions WARNING If you smell exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Important safety precautions A computer system controls the engine s idle revolutions per minute RPM When the engine starts the idle RPM runs higher than normal in order to warm the engine If the engine idle speed does not slow d...

Page 252: ...rk 3 Turn the key to 3 on without turning the key to 4 start Some warning lights will briefly illuminate See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights Driving 251 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 253: ... Note If the engine does not start on the first try turn the key to the off position wait 10 seconds and try Step 2 again If the engine still fails to start press the accelerator to the floor and try Step 2 again keeping the accelerator on the floor until the engine begins to accelerate above cranking speeds this will allow the engine to crank with the fuel shut off in case the engine is flooded w...

Page 254: ...ation CSA Use only an extension cord that can be used outdoors in cold temperatures and is clearly marked Suitable for Use with Outdoor Appliances Never use an indoor extension cord outdoors it could result in an electric shock or fire hazard Use a 16 gauge outdoor extension cord minimum Use as short an extension cord as possible Do not use multiple extension cords Instead use one extension cord w...

Page 255: ...of energy per hour of use Your factory installed block heater system does not have a thermostat however maximum temperature is attained after approximately three hours of operation Block heater operation longer than three hours will not improve system performance and will unnecessarily use additional electricity Make sure system is unplugged and properly stowed before driving the vehicle While not...

Page 256: ...rease stopping distance Brake assist The brake assist system provides full braking force during panic braking situations It detects a rapid application of the brake pedal and uses the ABS system to achieve maximum braking pressure Once a panic brake application is detected the system will remain activated as long as the brake pedal is pressed or ABS is engaged The system is deactivated by either r...

Page 257: ... the parking brake whenever the vehicle is parked To set the parking brake press the parking brake pedal down until the pedal stops The BRAKE warning lamp in the instrument cluster illuminates and remains illuminated when the ignition is turned on until the parking brake is released WARNING Always set the parking brake fully and make sure that the gearshift is securely latched in P Park The parkin...

Page 258: ...ability Control RSC威 which functions to help avoid a vehicle roll over WARNING Vehicle modifications involving braking system aftermarket roof racks suspension steering system tire construction and or wheel tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac威 with RSC威 system In addition installing any stereo loudspeakers may...

Page 259: ...automatically enables each time the engine is started All features of the AdvanceTrac威 with RSC威 system TCS ESC and RSC威 are active and monitor the vehicle from start up However the system will only intervene if the driving situation requires it The AdvanceTrac威 with RSC威 system includes an AdvanceTrac威 button located on the center of the instrument panel The stability control light and the stabil...

Page 260: ...ily applying the brakes to the wheel that is slipping Traction control is most active at low speeds During TCS events the stability control light in the instrument cluster will flash If the TCS is activated excessively in a short period of time the braking portion of the system may become temporarily disabled to allow the brakes to cool down In this situation TCS will use only engine power reducti...

Page 261: ...tion and the rate at which it changes and by applying the brakes to one or more wheels individually During an event that activates the RSC威 system the stability control light in the instrument cluster will flash Certain adverse driving maneuvers may activate the RSC威 system which include Emergency lane change Taking a turn too fast Quick maneuvering to avoid an accident pedestrian or obstacle Swit...

Page 262: ...enabled Off ADVANCE TRAC ON En abled Enabled Trailer sway control if equipped Your vehicle may be equipped with trailer sway control When properly equipped trailer sway control will use the vehicle s AdvanceTrac威 with RSC威 system to detect and mitigate trailer sway by applying brake force at individual wheels and if necessary by reducing engine power Note Trailer sway control does not prevent a tr...

Page 263: ...xcept in situations where speed reduction may be detrimental e g hill climbing the driver has significant trailer towing experience and can control trailer sway and maintain safe operation STEERING 3 5L EcoBoost engine Your vehicle is equipped with an Electric Power Steering EPS system There is no fluid reservoir to check or fill If your vehicle loses electrical power while you are driving or if t...

Page 264: ...he nearest dealer as soon as possible 3 5L Duratec V6 engine Your vehicle is equipped with a hydraulic steering system To help prevent damage to the power steering system never hold the steering wheel at its furthest turning points until it stops for more than a few seconds when the engine is running If the power steering system breaks down or if the engine is turned off you can steer the vehicle ...

Page 265: ...reely To avoid unwanted vehicle movement always fully set the parking brake prior to doing this procedure Use wheel chocks if appropriate WARNING If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer Note See your authorized dealer as soon as possible if this procedure is used This vehicle is equipped...

Page 266: ...ling the gearshift lever out of the P Park and into the N Neutral 6 Install the trim panel 2 and then the chrome ring 1 7 Apply the brake pedal start the engine and release the parking brake AUTOMATIC TRANSMISSION OPERATION Automatic transmission adaptive learning Your transmission is equipped with an adaptive learning strategy found in the vehicle computer This feature is designed to increase dur...

Page 267: ...vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a complete stop Move the gearshift lever and securely latch it in P Park WARNING Always set the parking brake fully and make sure the gearshift is latched in P Park Turn the ignition to the off position and remove the key whenever you leave your vehicle R Reverse With the gear...

Page 268: ...uts vehicle acceleration accelerator pedal brake pedal and vehicle speed Allows the transmission to select gears that will provide the desired engine braking based on the vehicle inputs mentioned above This will increase engine RPM during engine braking The grade assist lamp in the instrument cluster is illuminated Grade assist is designed to aid the driver with optimal gear selection in hilly ter...

Page 269: ... flow to the engine while decelerating This fuel economy benefit may be perceived as a light to medium braking sensation when removing your foot from the accelerator pedal P Park This position locks the transmission and prevents the front wheels from turning To put your vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a comp...

Page 270: ...o vehicle inputs vehicle acceleration accelerator pedal brake pedal and vehicle speed This will increase engine RPM during engine braking The grade assist lamp in the instrument cluster is illuminated Grade assist is designed to aid the driver with optimal gear selection in hilly terrain or mountainous areas but is not intended for normal operation It is recommended that you return to O D overdriv...

Page 271: ...re using the paddle shifters on the steering wheel Press the paddle shifters to exit grade assist and enable control of selecting the gear you desire using the paddle shifters on the steering wheel The grade assist lamp in the instrument cluster will not be illuminated The current transmission gear will be displayed in the cluster Paddle shifters The paddle shifters allow you to shift gears quickl...

Page 272: ...ngine revving is held without shifting REVERSE SENSING SYSTEM The reverse sensing system RSS sounds a tone to warn the driver of obstacles near the rear bumper when the R Reverse is selected and the vehicle is moving at speeds less than 3 mph 5 km h The system is not effective at speeds above 3 mph 5 km h and may not detect certain angular or moving objects WARNING To help avoid personal injury pl...

Page 273: ...ate of the tone increases When the obstacle is less than 10 inches 25 0 cm away the tone will sound continuously If the RSS detects a stationary or receding object further than 10 inches 25 0 cm from the side of the vehicle the tone will sound for only three seconds Once the system detects an object approaching the tone will sound again While receiving a warning the radio volume will be reduced to...

Page 274: ...nt of obstacles or false alarms REARVIEW CAMERA SYSTEM IF EQUIPPED The rearview camera system located on the liftgate provides a video image which appears on the navigation system screen of the area behind the vehicle It adds assistance to the driver while reversing or reverse parking the vehicle To use the camera system place the transmission in R Reverse an image will display on the navigation s...

Page 275: ... The default setting for the rear camera delay is off Press the Settings button found on the navigation screen to set the rear camera delay feature to on or off When towing the camera system will only see what is being towed behind the vehicle this might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen The camera lens for the camera is loc...

Page 276: ...rk until the lamp s are replaced and functioning Servicing If the image comes on while the vehicle is not in R Reverse have the system inspected by your authorized dealer If the image is not clear then check if there is anything covering the lens such as dirt mud ice snow etc If the image is still not clear after cleaning have your system inspected by your authorized dealer ACTIVE PARK ASSIST APA ...

Page 277: ...k If the turn signal is not on the system will automatically search the passenger side For best performance the driver should drive the vehicle as parallel as possible while passing a parking space If driven too fast above 18 mph 30 km h for the system to measure parking spaces the message center will display ACTIVE PARK REDUCE SPEED When the system has found a space the message center will displa...

Page 278: ...message center displays BACK UP USE CAUTION When you determine the vehicle is back far enough or you hear a solid tone from the reverse sensing system bring the vehicle to a complete stop and move the gearshift to D Drive The message center will now display PULL FORWARD USE CAUTION followed by a chime When you determine the vehicle is far enough forward or a solid tone from the forward sensing sys...

Page 279: ...ng Deactivating the AdvanceTrac威 system or the system has activated on a slippery or loose surface ABS activation or failure Any door except the driver s door opens Something touching the steering wheel If a fault is present in the system the message ACTIVE PARK FAULT will be displayed followed by a chime Contact an authorized dealer to have your vehicle serviced The system should not be used if a...

Page 280: ...APA position the vehicle where I want in the space The driver allows the vehicle to roll in the opposite direction of the transmission such as rolling forward when R Reverse gear is selected You may be driving in R Reverse APA can only look for a parking space while moving forward There may be an irregular curb along the parking space APA might not be able to align the vehicle to curbs that are da...

Page 281: ...nt the warning CHECK AWD will display in the message center The AWD system is not functioning correctly and defaulted to front wheel drive When this warning is displayed have your vehicle serviced at an authorized dealer If your vehicle is equipped with AWD a spare tire of a different size other than the tire provided should never be used If the spare tire is installed the AWD system may disable a...

Page 282: ...gine and transmission cooling capability Under severe operating conditions the A C may cycle on and off to protect overheating of the engine Basic operating principles Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle Be extremely careful when driving on pavement made slippery by loose sand water gravel snow or ice If your vehicle goes off the e...

Page 283: ... not at normal operating temperature or damage to the transmission may occur Note Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat Emergency maneuvers In an unavoidable emergency situation where a sudden sharp turn must be made remember to avoid over driving your vehicle i e turn the steering wheel only as rapidly and ...

Page 284: ...you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle Remember you may be able to back out the way you came if you proceed with caution Mud and water If you must drive through high water drive slowly Traction or brake capability may be limited When driving through water determine the depth avoid water higher than the bottom of the wheel rims if...

Page 285: ...ry to travel diagonally up or down a hill or steep incline you should always try to drive straight up or straight down Note Avoid driving crosswise or turning on steep slopes or hills A danger lies in losing traction slipping sideways and possibly rolling over Whenever driving on a hill determine beforehand the route you will use Do not drive over the crest of a hill without seeing what conditions...

Page 286: ...regain control of the vehicle Note Excessive tire slippage can cause transmission damage AWD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle Should you start to slide while driving on snowy or icy roads turn the steering wheel in the direction of the slide until you regain control Avoid sudden applications of power and quick changes of direction on sn...

Page 287: ...tain your vehicle properly may void the warranty increase your repair cost reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off highway usage DRIVING THROUGH WATER If driving through deep or standing water is unavoidable proceed very slowly N...

Page 288: ...ervice is limited to two no charge occurrences within a 12 month period winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries towing Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles 56 km of the disablement location or to the nearest authorized dealer If a member requests to be towed to an authorized dealer more than 35 m...

Page 289: ...age Please refer to your Warranty Guide or visit our website at www ford ca for information on Canadian services and benefits Canadian customers who need to obtain roadside information call 1 800 665 2006 or visit our website at www ford ca HAZARD FLASHER CONTROL The hazard flasher control is located on the instrument panel by the radio The hazard flashers will operate when the ignition is in any ...

Page 290: ... dealer after any collision FUSES AND RELAYS Fuses If electrical components in the vehicle are not working a fuse may have blown Blown fuses are identified by a broken wire within the fuse Check the appropriate fuses before replacing any electrical components Note Always replace a fuse with one that has the specified amperage rating Using a fuse with a higher amperage rating can cause severe wire ...

Page 291: ...tural Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red Red Red 60A Blue Yellow Yellow 70A Tan Brown 80A Natural Black Black Passenger compartment fuse panel The fuse panel is located under the instrument panel to the left of the steering wheel Roadside Emergencies 290 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 292: ...g Puddle lamps 11 10A All wheel drive AWD 12 7 5A Not used spare 13 5A Keypad Mirror switch Memory module DSM logic Adjustable pedals 14 10A Power liftgate module Center information display SYNC威 Global positioning system GPS module DVD 15 10A Climate control head 16 15A Electronic finish panel Navigation screen 17 20A All power lock motor feeds Liftgate release 18 20A 2nd row power fold seats Hea...

Page 293: ...rigerator relay coil Electric power assist steering 35 10A Steering angle sensor Reverse sensing system Active park assist Heated seat AWD DC AC inverter Rearview camera 36 5A Passive anti theft system module 37 10A Not used spare 38 20A TT park lamps 39 20A Radio navigation 40 20A Rear heated seats 41 15A Switch illumination Auto dimming mirror Moon roof Mood lighting 42 10A Not used spare 43 10A...

Page 294: ...box contains high current fuses that protect your vehicle s main electrical systems from overloads WARNING Always disconnect the battery before servicing high current fuses WARNING To reduce risk of electrical shock always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and reconnected refer to the B...

Page 295: ...ompartment fuse panel power 3 30A Trailer tow brake controller 4 30A Front wipers 5 30A Passenger power seat 6 20A Power point instrument panel 7 30A Amplifier 8 Not used 9 40A Anti lock brake system ABS pump 10 30A Starter relay 11 30A Powertrain control module PCM relay 12 20A ABS valve Roadside Emergencies 294 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 296: ...CM keep alive power Canister vent 24 10A A C clutch 25 15A Refrigerator 26 20A Backup relay 27 15A Fuel relay Fuel pump driver module Fuel pump 28 80A Cooling fan 29 Not used 30 30A Battery charge trailer tow TT 31 40A Auxiliary blower motor 32 30A Driver seat motor 33 30A 3rd row power seats 34 30A Power liftgate 35 40A Front A C blower 36 10A Backup lamps 37 10A PCM run start 38 10A TT backup la...

Page 297: ...50 HC micro relay Blower motor 51 HC micro relay Rear wiper 52 HC micro relay Starter 53 HC micro relay 3rd row power seats 54 Not used 55 HC micro relay Front wiper relay 56 HC micro relay Rear window defroster 57 Not used 58 Not used 59 HC micro relay Auxiliary blower motor 60 HC micro relay TT battery charge 61 Not used 62 G8VA relay Refrigerator 63 Not used 64 HC micro relay PCM 65 G8VA relay ...

Page 298: ...e use of tire sealants may damage your tire pressure monitoring system TPMS and should not be used However if you must use a sealant the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer WARNING Refer to Tire pressure monitoring system TPMS in the Tires Wheels and Loading chapter for important information If the tire pressure monitor sensor becomes damaged it wi...

Page 299: ...chains on the end of the vehicle with the dissimilar spare tire Use more than one dissimilar spare tire at a time Use commercial car washing equipment Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following Handling stability and braking performance Comfort and noise Ground clearance and parking...

Page 300: ...ehicles equipped with a camper body Driving vehicles with a load on the cargo rack Drive cautiously when using a full size dissimilar spare tire wheel and seek service as soon as possible Stopping and securing the vehicle 1 Park on a level surface set the parking brake and activate hazard flashers 2 Place gearshift lever in P Park and turn engine off Removing the spare tire and jack If the 3rd row...

Page 301: ...ent the vehicle from moving or slipping off the jack even if the vehicle is in P Park WARNING To help prevent the vehicle from moving when you change a tire be sure to place the transmission in P Park set the parking brake and block in both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed WARNING If the vehicle slips off the jack you or s...

Page 302: ...changing Turn the jack handle clockwise until the wheel is completely off the ground 4 Remove the lug nuts with the lug wrench 5 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall the lug nuts until the wheel is snug against the hub Do not fully tighten the lug nuts until the wheel has been lowered 6 Lower the wheel by turning the jack handle countercl...

Page 303: ...bag as shown Place the extension bolt or L shaped bolt into the external pocket of the felt bag Take care to position the jack as shown to ensure that the locating holes in the jack base can be placed on the locating tabs of the jack mounting bracket in the spare tire tub 2 Securely close the wrench compartment and the jack bag using the Velcro威 strips 3 Place the jack kit on the angled bracket in...

Page 304: ...n the flat tire to the vehicle by inserting the L shaped bolt through one of the lug bolt holes in the wheel and turning clockwise into the threaded hole in the vehicle until the tire is secured If you are stowing the temporary spare tire place the tire over the jack and secure it with the large wing nut WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque within 100 ...

Page 305: ...rrosion or loose particles RUNNING OUT OF FUEL If you have run out of fuel and need to refill the vehicle with a portable fuel container see Running out of fuel in the Maintenance and Specifications chapter for proper fuel filling method using a portable fuel container and the included fuel filler funnel Do not insert the nozzle of portable fuel containers or any type of aftermarket funnels into t...

Page 306: ... This operation is considered normal and will not affect function or durability of the transmission Over time the adaptive learning process will fully update transmission operation 1 Use only a 12 volt supply to start your vehicle 2 Do not disconnect the battery of the disabled vehicle as this could damage the vehicle s electrical system 3 Park the booster vehicle close to the hood of the disabled...

Page 307: ...attach the negative cable to fuel lines engine rocker covers the intake manifold or electrical components as grounding points WARNING Do not connect the end of the second cable to the negative terminal of the battery to be jumped A spark may cause an explosion of the gases that surround the battery Ensure that the cables are clear of fan blades belts moving parts of both engines or any fuel delive...

Page 308: ...n the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of the disabled vehicle s battery After the disabled vehicle has been started and the jumper cables removed allow it to idle for several minutes so the engine computer can relearn its idle conditions D A ...

Page 309: ...ront ensure proper wheel lift equipment is used to raise the front wheels off the ground The rear wheels can be left on the ground when towed in this fashion If your vehicle is to be towed from the rear using wheel lift equipment it is recommended that the front wheels drive wheels be placed on a dolly to prevent damage to the automatic transmission On AWD vehicles it is required that your vehicle...

Page 310: ...auling trailer or flatbed transport vehicle your vehicle regardless of transmission powertrain configuration can be flat towed all wheels on the ground under the following conditions Vehicle is facing forward so that it is being towed in a forward direction Place the transmission in N Neutral Refer to Brake shift interlock in the Driving chapter for specific instructions if you cannot move the gea...

Page 311: ...rs will be made using Ford or Motorcraft威 parts or remanufactured or other parts that are authorized by Ford Away from home If you are away from home when your vehicle needs service contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Customer Relationship Center P O Box ...

Page 312: ...on available when contacting a Customer Relationship Center Vehicle Identification Number VIN Your telephone number home and business The name of the authorized dealer and city where located The vehicle s current odometer reading In some states you must directly notify Ford in writing before pursuing remedies under your state s warranty laws Ford is also allowed a final repair attempt in some stat...

Page 313: ...e death or serious bodily injury OR 2 Four or more repair attempts are made on the same nonconformity a defect or condition that substantially impairs the use value or safety of the vehicle OR 3 The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days not necessarily all at one time In the case of 1 or 2 above the consumer must also notify the manufactu...

Page 314: ... court where all findings of the BBB Auto Line dispute and decision are admissible in the court action Should you choose to accept the BBB AUTO LINE decision Ford is then bound by the decision and must comply with the decision within 30 days of receipt of your acceptance letter BBB AUTO LINE Application Using the information provided below please call or write to request a program application You ...

Page 315: ...decisions are fast fair and final as the arbitrator s award is binding on both you and Ford of Canada CAMVAP services are available in all Canadian territories and provinces For more information without charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a for...

Page 316: ...le you are traveling or living in Puerto Rico contact the nearest authorized dealer If the authorized dealer cannot help you contact Ford International Business Development Inc Customer Relationship Center P O Box 11957 Caparra Heights Station San Juan Puerto Rico 00922 1957 Telephone 800 841 FORD 3673 FAX 313 390 0804 Email prcac ford com www ford com pr If your vehicle must be serviced while you...

Page 317: ...Incorporated can also be reached by their website www helminc com Items in this catalog may be purchased by credit card check or money order Obtaining a French Owner s Guide French Owner s Guides can be obtained from your authorized dealer or by contacting Helm Incorporated using the contact information listed previously in this section REPORTING SAFETY DEFECTS U S ONLY If you believe that your ve...

Page 318: ...information about motor vehicle safety from http www safercar gov REPORTING SAFETY DEFECTS CANADA ONLY If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform Transport Canada using their toll free number 1 800 333 0510 or online at https wwwapps tc gc ca Saf Sec Sur 7 PCDB BDPP Index aspx Customer Assistance 317 2012 Fle...

Page 319: ...line diesel fuel bird droppings and insect deposits because they can cause damage to the vehicle s paintwork and trim over time Use Motorcraft威 Bug and Tar Remover ZC 42 which is available from your authorized dealer Remove any exterior accessories such as antennas before entering a car wash Suntan lotions and insect repellents can damage any painted surface if these substances come in contact wit...

Page 320: ...weekly with Motorcraft威 Wheel and Tire Cleaner which is available from your authorized dealer Heavy dirt and brake dust accumulation may require agitation with a sponge Rinse thoroughly with a strong stream of water Never apply any cleaning chemical to hot or warm wheel rims or covers Some automatic car washes may cause damage to the finish on your wheel rims or covers Industrial strength heavy du...

Page 321: ...nada use Motorcraft威 Engine Shampoo CXC 66 A Never wash or rinse the engine while it is hot or running water in the running engine may cause internal damage Never wash or rinse any ignition coil spark plug wire or spark plug well or the area in and around these locations Cover the highlighted areas to prevent water damage when cleaning the engine 3 5L V6 engine Cleaning 320 2012 Flex 471 Owners Gu...

Page 322: ... do not wipe properly substances on the vehicle s glass or the wiper blades may be the cause These may include hot wax treatments used by commercial car washes water repellent coatings tree sap or other organic contamination these contaminants may cause squeaking or chatter noise from the blades and streaking and smearing of the windshield To clean these items follow these tips The windshield rear...

Page 323: ...if beads do not form when you rinse the windshield with water Do not use sharp objects such as a razor blade to clean the inside of the rear window or to remove decals as it may cause damage to the rear window defroster s heated grid lines INSTRUMENT PANEL INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel interior trim areas and cluster lens with a clean damp white cotton cloth then use a ...

Page 324: ... it is not soiled badly use this cloth to clean the area by using a rubbing motion for 60 seconds 5 Following this wipe area dry with a clean white cotton cloth INTERIOR For fabric carpets cloth seats safety belts and seats equipped with side airbags Remove dust and loose dirt with a vacuum cleaner Remove light stains and soil with Motorcraft威 Professional Strength Carpet Upholstery Cleaner ZC 54 ...

Page 325: ...area with a soft cloth If the leather cannot be completely cleaned using a mild soap and water solution the leather may be cleaned using a commercially available leather cleaning product designed for automotive interiors To check for compatibility first test any cleaner or stain remover on an inconspicuous part of the leather Do not use household cleaning products alcohol solutions solvents or cle...

Page 326: ... Metal Cleaner ZC 15 Motorcraft威 Detail Wash ZC 3 A Motorcraft威 Dusting Cloth ZC 24 Motorcraft威 Engine Shampoo and Degreaser U S only ZC 20 Motorcraft威 Engine Shampoo Canada only CXC 66 A Motorcraft威 Multi Purpose Cleaner Canada only CXC 101 Motorcraft威 Premium Glass Cleaner Canada only CXC 100 Motorcraft威 Premium Quality Windshield Washer Fluid Canada only CXC 37 A B D or F Motorcraft威 Premium Wi...

Page 327: ... engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related parts Working with the engine off 1 Set the parking brake and shift to P Park 2 Turn off the engine and remove th...

Page 328: ...der the bottom of the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood Maintenance and Specifications 327 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 329: ...eservoir 3 Brake fluid reservoir 4 Battery 5 Power distribution box 6 Air filter assembly 7 Automatic transmission fluid dipstick 8 Engine oil dipstick 9 Engine oil filler cap 10 Windshield washer fluid reservoir 1 10 9 8 7 6 2 3 4 5 Maintenance and Specifications 328 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 330: ...r 3 Battery 4 Power distribution box 5 Air filter assembly 6 Automatic transmission fluid dipstick out of view 7 Engine oil dipstick 8 Engine oil filler cap 9 Windshield washer fluid reservoir Maintenance and Specifications 329 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 331: ...Refer to Maintenance product specifications and capacities in this chapter State or local regulations on volatile organic compounds may restrict the use of methanol a common windshield washer antifreeze additive Washer fluids containing non methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle s paint finish wiper blades or washer syste...

Page 332: ...r blades and the windshield Refer to Windows and wiper blades in the Cleaning chapter To prolong the life of the wiper blades it is highly recommended to scrape off the ice on the windshield before turning on the wipers The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element Changing rear window wiper blade To replace the rear wiper blade 1 Grab the wiper ar...

Page 333: ... see your dealer ENGINE OIL Checking the engine oil Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil 1 Make sure the vehicle is on level ground 2 Turn the engine off and wait 15 minutes for the oil to drain into the oil pan 3 Set the parking brake and ensure the gearshift is securely latched in P Park 4 Open the hood Protect yourself from eng...

Page 334: ...instructions refer to Checking the engine oil in this chapter 2 If the engine oil level is not within the normal operating range add only certified engine oil of the recommended viscosity Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening 3 Recheck the engine oil level Make sure the oil level is not above the normal operating range on the engine oil level dip...

Page 335: ... requirements for your vehicle s engine Refer to Maintenance product specifications and capacities later in this section for more information Do not use supplemental engine oil additives cleaners or other engine treatments They are unnecessary and could lead to engine damage that is not covered by Ford warranty Change your engine oil according to the appropriate schedule listed in the scheduled ma...

Page 336: ...ications and capacities later in this section for more information Do not use supplemental engine oil additives cleaners or other engine treatments They are unnecessary and could lead to engine damage that is not covered by Ford warranty Change your engine oil according to the appropriate schedule listed in the scheduled maintenance information Ford production and Motorcraft威 replacement oil filte...

Page 337: ...u plan to store your vehicle for an extended period of time This will minimize the discharge of your battery during storage Note Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability WARNING Batteries normally produce explosive gases which can cause personal injury Therefore do not allow flames spa...

Page 338: ...dle and fuel trim strategy for optimum driveability and performance To begin this process 1 With the vehicle at a complete stop set the parking brake 2 Put the gearshift in P Park turn off all accessories and start the engine 3 Run the engine until it reaches normal operating temperature 4 Allow the engine to idle for at least one minute 5 Turn the A C on and allow the engine to idle for at least ...

Page 339: ...mmend the use of hydrometers or coolant test strips for measuring coolant concentration The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir If the level falls below add coolant per the instructions in the Adding engine coolant section Your vehicle was factory filled with a 50 50 engine coolant and water concentration If the concen...

Page 340: ...engine coolant When adding coolant make sure it is a 50 50 mixture of engine coolant and distilled water Add the mixture to the coolant reservoir when the engine is cool until the appropriate fill level is obtained If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool the system will remain underfilled WARNING Do not add engine coolant when the engine is hot St...

Page 341: ...es to the coolant These can be harmful and compromise the corrosion protection of the engine coolant For vehicles with overflow coolant systems with a non pressurized cap on the coolant recovery system add coolant to the coolant recovery reservoir when the engine is cool Add the proper mixture of coolant and distilled water to the FULL COLD level For all other vehicles which have a coolant degas s...

Page 342: ...es you drive the vehicle If necessary add enough 50 50 concentration of engine coolant and distilled water to bring the liquid level to the proper level If you have to add more than 1 0 quart 1 0 liter of engine coolant per month have your authorized dealer check the engine cooling system Your cooling system may have a leak Operating an engine with a low level of coolant can result in engine overh...

Page 343: ...e coolant and may cause engine damage If available refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive Vehicles driven year round in non extreme climates should use a 50 50 mixture of engine coolant and distilled water for optimum cooling system and engine protection Engine fluid tem...

Page 344: ...f you notice any of the following the engine coolant temperature gauge moves fully into the red hot area the coolant temperature warning light illuminates the service engine soon indicator illuminates 1 Pull off the road as soon as safely possible and place the vehicle in P Park 2 Leave the engine running until the coolant temperature gauge needle moves away from the H range After several minutes ...

Page 345: ...conditioning system will be disabled Continued operation will increase the engine temperature and the engine will completely shut down causing steering and braking effort to increase Once the engine temperature cools the engine can be re started Take your vehicle to an authorized dealer as soon as possible to minimize engine damage When fail safe mode is activated You have limited engine power whe...

Page 346: ...e problem increases the chance of engine damage Take your vehicle to an authorized dealer as soon as possible FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank Regular maintenance or replacement is not needed WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING Do not overfill the fuel tank The pressure in an overfill...

Page 347: ...lso be harmful if absorbed through the skin If fuel is splashed on the skin and or clothing promptly remove contaminated clothing and wash skin thoroughly with soap and water Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation Be particularly careful if you are taking Antabuse or other forms of disulfiram for the treatment of alcoholism Breathing gasoline vapors or ...

Page 348: ...hicle including the cargo area Keep the fuel pump nozzle in contact with the fuel container while filling DO NOT use a device that would hold the fuel pump handle in the fill position Easy Fuel姞 no cap fuel system Your fuel tank is equipped with an Easy Fuel威 no cap fuel filler system This allows you to simply open the fuel filler door and insert the fuel filler nozzle into the fuel system The Eas...

Page 349: ...ycles for the check fuel fill inlet lamp or CHECK FUEL FILL INLET message to turn off A driving cycle consists of an engine start up after four or more hours with the engine off followed by city highway driving Continuing to drive with the check fuel fill inlet lamp or CHECK FUEL FILL INLET message on may cause the service engine soon lamp to turn on as well WARNING The fuel system may be under pr...

Page 350: ...ality If you are experiencing starting rough idle or hesitation driveability problems during a cold start try a different brand of unleaded gasoline If the problems persist see your authorized dealer Do not add aftermarket fuel additive products to your fuel tank It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended...

Page 351: ...icator may come on For more information on the service engine soon indicator refer to Warning lights and chimes in the Instrument Cluster chapter Refilling with a portable fuel container With the Easy Fuel威 no cap fuel system use the following directions when filling from a portable fuel container WARNING Do not insert the nozzle of portable fuel containers or aftermarket funnels into the Easy Fue...

Page 352: ...FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you the driver You must gather information as accurately and consistently as possible Fuel expense frequency of fill ups or fuel gauge readings are NOT accurate as a measure of fuel economy We do not recommend taking fuel economy measurements during the first 1 000 miles 1 600 km of driving engine break ...

Page 353: ...re than two automatic click offs when filling Always use fuel with the recommended octane rating Use a known quality gasoline preferably a national brand Have the vehicle loading and distribution the same every time Your results will be most accurate if your filling method is consistent Calculating fuel economy 1 Fill the fuel tank completely and record the initial odometer reading in miles or kil...

Page 354: ...5 km h Revving the engine before turning it off may reduce fuel economy Using the air conditioner or defroster may reduce fuel economy You may want to turn off the speed control in hilly terrain if unnecessary shifting between the top gears occurs Unnecessary shifting of this type could result in reduced fuel economy Warming up a vehicle on cold mornings is not required and may reduce fuel economy...

Page 355: ...or drive your vehicle in dry grass or other dry ground cover The emission system heats up the engine compartment and exhaust system which can start a fire WARNING Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment If you smell exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust f...

Page 356: ...ntentionally remove an emission control device or prevent it from working Information about your vehicle s emission system is on the Vehicle Emission Control Information Decal located on or near the engine This decal also lists engine displacement Please consult your Warranty Guide for complete emission warranty information On board diagnostics OBD II Your vehicle is equipped with a computer that ...

Page 357: ...ce I M programs to inspect the emission control equipment on your vehicle Failure to pass this inspection could prevent you from getting a vehicle registration Your vehicle may not pass the I M test if the service engine soon indicator is on or not working properly bulb is burned out or if the OBD II system has determined that some of the emission control systems have not been properly checked In ...

Page 358: ...testing the above driving cycle will have to be repeated POWER STEERING FLUID EXCEPT ECOBOOST ENGINE Refer to scheduled maintenance information 1 Start the engine and let it run until it reaches normal operating temperature the engine coolant temperature gauge indicator will be near the center of the normal area between H and C 2 While the engine idles turn the steering wheel left and right severa...

Page 359: ...ed To obtain an accurate fluid check drive the vehicle until it is warmed up approximately 20 miles 30 km If your vehicle has been operated for an extended period at high speeds in city traffic during hot weather or pulling a trailer the vehicle should be turned off until normal operating temperatures are reached to allow the fluid to cool before checking Depending on vehicle use cooling times cou...

Page 360: ...gine move the air filter assembly aside to access the transmission dipstick WARNING Use gloves when moving the air filter assembly components will be hot For vehicles equipped with the EcoBoost engine do the following A Shut the engine off B Clean the area around the clamp that connects the air filter assembly to the rubber hose 1 1 4 3 2 Maintenance and Specifications 359 2012 Flex 471 Owners Gui...

Page 361: ...connect the sensor 4 G Without disconnecting the sensor 4 pull the air filter assembly up to disconnect the air filter assembly from the seated grommets located underneath the air filter assembly H Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose I Tighten the clamp 1 J The transmission fluid level indicator can now be accessed Maintenance and Specifica...

Page 362: ...82 C 93 C on a level surface The normal operating temperature can be reached after approximately 20 miles 30 km of driving The transmission fluid level should be targeted within the cross hatch area if at normal operating temperature 180 F 200 F 82 C 93 C High fluid level If the fluid level is above the MAX range of the dipstick remove fluid to reach the hashmark level Note Fluid level above the M...

Page 363: ...atments or cleaning agents The use of these materials may affect transmission operation and result in damage to internal transmission components For vehicles equipped with the EcoBoost engine reinstall the air filter assembly After the fluid level has been checked and adjusted as necessary do the following A Shut the engine off B Loosen the clamp holding the air filter assembly to the rubber hose ...

Page 364: ...quipped vehicles When servicing the air cleaner it is important that no foreign material enter the air induction system The engine and turbocharger are susceptible to damage from even small particles Changing the air filter element 3 5L V6 engine 3 5L V6 EcoBoost engine 1 Release the clamps that secure the air filter housing cover 2 Carefully separate the two halves of the air filter housing 3 Rem...

Page 365: ... motor vehicles and their components were engineered and tested for reliable regular driving Long term storage under various conditions may lead to component degradation or failure unless specific precautions are taken to preserve the components General Store all vehicles in a dry ventilated place Protect from sunlight if possible If vehicles are stored outside they require regular maintenance to ...

Page 366: ... deteriorate due to oxidation Add a quality gas stabilizer product to the vehicle fuel system whenever actual or expected storage periods exceed 30 days Follow the instructions on the additive label The vehicle should then be operated at idle speed to circulate the additive throughout the fuel system Cooling system Protect against freezing temperatures When removing vehicle from storage check cool...

Page 367: ... filter FL 500 S FL 500 S Spark Plugs SP 4111 SP 5281 Cabin air filter FP68 FP68 Windshield wiper blade WW 1801 PF driver side WW 2201 PF passenger side WW 1201 PF rear 1 For spark plug replacement see your authorized dealer Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs Note Replace the spark plugs with ones that meet Ford material and design...

Page 368: ... or XL 5 or equivalent ESA M1C93 B Lock cylinders Motorcraft威 Penetrating and Lock Lubricant XL 1 None Automatic transmission fluid 6F50 10 9 quarts 10 3L 1 Motorcraft威 MERCON威 LV ATF 2 XT 10 QLV MERCON威 LV Automatic transmission fluid 6F55 11 6 quarts 11 0L 1 Rear differential fluid AWD 2 4 pints 1 15L Motorcraft威 SAE 80W 90 Premium Rear Axle Lubricant XY 80W90 QL WSP M2C197 A Power Transfer Unit...

Page 369: ...20 QFS US CXO 5W20 LSP12 Canada CXO 5W20 LFS12 Canada WSS M2C945 A and API Certification Mark Engine oil 3 5L V6 EcoBoost engine 5 5 quarts 5 2L Motorcraft威 SAE 5W 30 Premium Synthetic Blend Motor Oil US Motorcraft威 SAE 5W 30 Full Synthetic Motor Oil US Motorcraft威 SAE 5W 30 Super Premium Motor Oil Canada Motorcraft威 SAE 5W 30 Synthetic Motor Oil Canada 4 XO 5W30 QSP US XO 5W30 QFS US CXO 5W30 LSP...

Page 370: ...anada WSS M97B44 D Engine coolant 3 5L V6 EcoBoost engine 3 13 7 quarts 13 0L Motorcraft威 Specialty Green Engine Coolant dark green colored VC 10 A2 US CVC 10 A Canada WSS M97B55 A Motorcraft威 Specialty Orange Engine Coolant VC 3 B US CVC 3 B Canada WSS M97B44 D Power steering fluid except EcoBoost engine Between MAX and MIN on reservoir Motorcraft威 MERCON威 V ATF XT 5 QM MERCON威 V Fuel tank 18 6 g...

Page 371: ...ERCON威 LV fluid Refer to scheduled maintenance information to determine the correct service interval Use of any fluid other than the recommended fluid may cause transmission damage 3 Add the coolant type originally equipped in your vehicle 4 Use of synthetic or synthetic blend motor oil is not mandatory Engine oil need only meet the requirements of Ford specification WSS M2C945 A 3 5L V6 engine or...

Page 372: ...052 0 056 inch 1 32 1 42 mm 0 033 0 037 inch 84 94 mm Ignition system Coil on plug Coil on plug Compression ratio 10 3 1 10 0 1 Engine drivebelt routing 3 5L V6 engine 1 Short drivebelt is on first pulley groove closest to engine not applicable to vehicles with electric power assisted steering 2 Long drivebelt is on second pulley groove farthest from engine Maintenance and Specifications 371 2012 ...

Page 373: ...ty Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located The Safety Compliance Certification Label is located on the structure B Pillar by the trailing edge of the driver s door or the edge of the driver s door Maintenance and Specifications 372 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 374: ...e Vehicle Identification Number VIN contains the following information 1 World manufacturer identifier 2 Brake system Gross Vehicle Weight Rating GVWR Restraint Devices and their location 3 Make vehicle line series body type 4 Engine type 5 Check digit 6 Model year 7 Assembly plant 8 Production sequence number XXXXXXXXXXXXXXXXX Maintenance and Specifications 373 2012 Flex 471 Owners Guide 2nd Prin...

Page 375: ...y Compliance Certification Label The following table tells you which transmission each code represents Description Code 6 speed automatic transmission 6F50 J 6 speed automatic transmission 6F55 G Maintenance and Specifications 374 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 376: ...s well as any component damaged by the defective accessories The accessories will be warranted for whichever provides you the greatest benefit 12 months or 12 000 miles 20 000 km whichever occurs first or the remainder of your new vehicle limited warranty Contact your dealer for details and a copy of the warranty The following is a list of several Ford Custom Accessories Not all accessories are av...

Page 377: ...product limited warranty offered by the accessory manufacturer For maximum vehicle performance keep the following information in mind when adding accessories or equipment to your vehicle When adding accessories equipment passengers and luggage to your vehicle do not exceed the total weight capacity of the vehicle or of the front or rear axle GVWR or GAWR as indicated on the Safety Compliance Certi...

Page 378: ...and antennas onto their vehicle should not locate the amateur radio antennas in the area of the driver s side hood Any non Ford custom electrical or electronic accessories or components that are added to the vehicle by the authorized dealer or the owner may adversely affect battery performance and durability and may also adversely affect the performance of other electrical systems in the vehicle A...

Page 379: ...vice plan authorized and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Ford Authorized Parts used with every covered repair Rental car reimbursement If your vehicle is kept overnight for covered repairs you are eligible for rental car coverage including Bumper to Bumper warranty repairs or manufacturer s recalls Transferable co...

Page 380: ...tenance It covers regular checkups routine inspections preventive care and replacement of items that require periodic attention for normal wear Wiper blades Brake pads and linings Spark plugs except California Shock absorbers Clutch disc Belts and hoses Contact your selling Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budg...

Page 381: ...Ford Extended Service Plan 380 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 382: ...re are several Ford ESP plans available in various time distance and deductible combinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you purchase Ford ESP you receive added peace of mind protection throughout Canada and the United States provided by a network of participating Ford Motor Company dealers For more information visit your l...

Page 383: ...action Protecting your investment Maintenance is an investment that will pay dividends in the form of improved reliability durability and resale value To ensure the proper performance of your vehicle and its emission control systems it is imperative that scheduled maintenance be completed at the designated intervals Your vehicle is equipped with the Intelligent Oil Life Monitor IOLM system which d...

Page 384: ... owner s responsibility to determine the equivalency of such parts Please consult your Warranty Guide for complete warranty information Chemicals or additives not approved by Ford are not required for factory recommended maintenance In fact Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application Oils fluids and fl...

Page 385: ...and Motorcraft威 branded replacement parts These parts meet or exceed Ford Motor Company s specifications and we stand behind them Parts installed at your dealership carry a nationwide 12 month 12 000 mile 20 000 km parts and labor limited warranty Your dealer can give you details Value shopping for your vehicle s maintenance needs Your dealership recognizes the competitive landscape of maintenance...

Page 386: ... miles 80 000 km Check every month Engine oil level Function of all interior and exterior lights Tires for wear and proper pressure including spare Windshield washer fluid level Check every six months Battery connections clean if necessary Body and door drain holes for obstructions clean if necessary Cooling system fluid level and coolant strength Door weatherstrips for wear lubricate if necessary...

Page 387: ...hazard warning system operation Tires for wear and proper pressure including spare Fluid levels fill if necessary Windshield for cracks chips or pits For oil and fluid leaks Washer spray and wiper operation Brake coolant recovery reservoir manual and automatic transmission with an underhood dipstick power steering if equipped and window washer Be sure to ask your dealership service advisor or tech...

Page 388: ...Scheduled Maintenance 387 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 389: ... center The following table is intended to provide examples of vehicle use and its impact on engine oil change intervals it is provided as a guideline only Actual engine oil change intervals will depend on several factors and will generally decrease with severity of use When to expect the OIL CHANGE REQUIRED message Miles km Vehicle use and examples 7500 10000 12000 16000 Normal Normal commuting w...

Page 390: ...em strength and hoses Inspect exhaust system and heat shields Inspect rear axle and U joints lubricate if equipped with grease fittings AWD vehicles Inspect half shaft boots if equipped Inspect steering linkage ball joints suspension tie rod ends driveshaft and U joints lubricate if equipped with grease fittings Inspect wheels and related components for abnormal noise wear looseness or drag Reset ...

Page 391: ...rive belt s Change automatic transmission fluid and filter Change manual transmission fluid Replace accessory drive belt s if not replaced within the last 100 000 miles 160 000 km 1 Additional maintenance items can be performed within 3 000 miles 4 800 km of the last oil change Do not exceed the designated distance for the interval 2 Initial replacement at 6 years or 100 000 miles 160 000 km then ...

Page 392: ... CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 391 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 393: ...S DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 392 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 394: ...S DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 393 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 395: ...able when specified or within 3 000 miles 4 800 km of the OIL CHANGE REQUIRED message appearing in the message center Example 1 The OIL CHANGE REQUIRED message comes on at 28 751 miles 46 270 km perform the 30 000 mile 48 000 km automatic transmission fluid replacement Example 2 The OIL CHANGE REQUIRED message has not come on but the odometer reads 30 000 miles 48 000 km perform the engine air fil...

Page 396: ...ently service as required Replace cabin air filter if equipped Replace engine air filter Every 5 000 miles 8 000 km Inspect the wheels and related components for abnormal noise wear looseness or drag Rotate tires inspect tires for wear and measure tread depth Every 5 000 miles 8 000 km or 6 months Change engine oil and filter Every 30 000 miles 48 000 km Change automatic transmission fluid except ...

Page 397: ...P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 396 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 398: ...S DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 397 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

Page 399: ...d if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL M2C192 A part number FITZ 19580 B or equivalent Add four ounces 118 mL of additive friction modifier XL 3 EST M2C118 A or equivalent for complete refill of Traction Lok rear axles The axle fluid should be changed anytime the axle has been submerged in water California fuel filter replacement If the vehicle is ...

Page 400: ...cement of the engine air filter and cabin air filter ENGINE COOLANT CHANGE RECORD Initial change 6 years or 100 000 miles 160 000 km whichever comes first After initial change Every 3 years or 50 000 miles 80 000 km Engine coolant change log DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALI...

Page 401: ...nsmission driving an automatic overdrive 266 268 fluid adding 358 fluid checking 358 fluid refill capacities 367 fluid specification 367 Selectshift SST 270 Auxiliary input jack Line in 39 B Battery 336 acid treating emergencies 336 jumping a disabled battery 305 maintenance free 336 replacement specifications 366 servicing 336 Belt Minder威 176 Booster seats 210 Brakes 254 anti lock 255 anti lock ...

Page 402: ... outside the U S and Canada 314 Getting roadside assistance 287 Getting the service you need 310 Ordering additional owner s literature 316 Utilizing the Mediation Arbitration Program 314 D Daytime running lamps see Lamps 84 Defrost rear window and rearview mirrors 75 windshield 75 Dipstick automatic transmission fluid 358 engine oil 332 Driving under special conditions 282 284 sand 283 snow and i...

Page 403: ...icle with fuel 345 347 351 filter specifications 345 366 fuel pump shut off 288 improving fuel economy 351 octane rating 349 371 quality 349 running out of fuel 304 350 safety information relating to automotive fuels 345 Fuses 289 G Garage door opener 110 Gas cap see Fuel cap 347 Gas mileage see Fuel economy 351 Gauges 18 H Hazard flashers 288 Headlamps 82 aiming 84 85 autolamp system 82 bulb spec...

Page 404: ...ument panel dimming 84 interior lamps 86 88 replacing bulbs 89 LATCH anchors 204 Liftgate 115 116 134 Lights warning and indicator 14 anti lock brakes ABS 255 Load limits 236 Locks autolock 128 childproof 131 doors 128 Lubricant specifications 367 Lug nuts 303 Lumbar support seats 149 152 M Message center 20 english metric button 24 system check button 24 warning messages 24 Mirrors 103 104 automa...

Page 405: ...98 Refrigerator 98 Relays 289 Remote entry system 131 133 illuminated entry 136 locking unlocking doors 133 opening the trunk 134 panic alarm 133 replacement additional transmitters 136 replacing the batteries 135 Reverse sensing system 271 Roadside assistance 287 Roof rack 120 S Safety belts see Safety restraints 170 172 174 175 Safety Canopy 192 Safety defects reporting 316 317 Safety restraints...

Page 406: ...g wheel controls 107 tilting 93 Stereo CD MP3 30 SYNC威 68 T Third row power fold seat 164 Tilt steering wheel 93 Tire Pressure Monitoring System TPMS Tires Wheels and Loading 231 Tires 216 217 297 alignment 224 care 220 changing 297 299 300 checking the pressure 220 inflating 218 label 230 replacing 222 rotating 225 safety practices 224 sidewall information 226 snow tires and chains 235 spare tire...

Page 407: ...ur vehicle 252 W Warning lights see Lights 14 Washer fluid 330 Water Driving through 286 Windows power 102 rear wiper washer 93 Windshield washer fluid and wipers 92 checking and adding fluid 330 liftgate reservoir 331 replacing wiper blades 331 Wrecker towing 308 Index 406 2012 Flex 471 Owners Guide 2nd Printing USA fus ...

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