background image

Introduction

4

Instrument Cluster

10

Warning and control lights

10

Gauges

16

Entertainment Systems

22

AM/FM stereo cassette with CD

22

AM/FM stereo cassette

31

AM/FM stereo

38

CD changer

42

Climate Controls

47

Manual heating and air conditioning

47

Electronic automatic temperature control

49

Lights

54

Headlamps

54

Turn signal control

56

Bulb replacement

56

Driver Controls

63

Windshield wiper/washer control

63

Steering wheel adjustment

64

Power windows

74

Mirrors

75

Speed control

77

Message center

86

Locks and Security

93

Keys

93

Locks

93

Anti-theft system

95

2003 Crown Victoria

(cro)

Owners Guide (post-2002-fmt)
USA English

(fus)

Table of Contents

Table of Contents

1

Summary of Contents for 2003 Crown Victoria

Page 1: ...nditioning 47 Electronic automatic temperature control 49 Lights 54 Headlamps 54 Turn signal control 56 Bulb replacement 56 Driver Controls 63 Windshield wiper washer control 63 Steering wheel adjustm...

Page 2: ...on 152 Vehicle loading 156 Trailer towing 158 Roadside Emergencies 162 Getting roadside assistance 162 Hazard flasher switch 163 Fuel pump shut off switch 163 Fuses and relays 164 Changing tires 171 J...

Page 3: ...Reproduction by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translation in whole or part is not permitted without written...

Page 4: ...ducts visit the following website In the United States www ford com In Canada www ford ca In Australia www ford com au In Mexico www ford com mx Additional owner information is given in separate publi...

Page 5: ...al of waste cleaning and lubrication materials are significant steps towards this aim Information in this respect is highlighted in this guide with the tree symbol BREAKING IN YOUR VEHICLE Your vehicl...

Page 6: ...belts by the driver and passengers information about the performance of various systems and modules in the vehicle and information related to engine throttle steering brake or other system status Any...

Page 7: ...ion and maintenance information Notice to owners of Severe Duty vehicles Before you drive your vehicle be sure to read the Severe Duty Owner s Guide Supplement This book contains important operation a...

Page 8: ...ng Child Seat Lower Anchor Child Seat Tether Anchor Brake System Anti Lock Brake System Brake Fluid Non Petroleum Based Traction Control AdvanceTrac Master Lighting Switch Hazard Warning Flasher Fog L...

Page 9: ...olant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking Flames or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level MAX MIN Emission S...

Page 10: ...mains on after starting the vehicle have the respective system inspected immediately Standard instrument cluster Optional instrument cluster Check engine Illuminates briefly to ensure the system is fu...

Page 11: ...converter You should drive in a moderate fashion avoid heavy acceleration and deceleration and have your vehicle serviced at the first available opportunity Under engine misfire conditions excessive...

Page 12: ...cian Refer to Brakes in the Driving chapter for more information Anti lock brake system ABS To confirm the anti lock brake system ABS warning light is functional it will momentarily illuminate when th...

Page 13: ...y is not charging properly Engine oil pressure if equipped Illuminates when the oil pressure falls below the normal range Check the oil level and add oil if needed Refer to Engine oil in the Maintenan...

Page 14: ...en turned OFF using the transmission control switch TCS If the light does not come on or the light flashes steadily have your vehicle serviced as soon as possible damage to the transmission could occu...

Page 15: ...or is open Low washer fluid Momentarily illuminates when the ignition is turned to ON and will stay on when the windshield washer fluid is low Trunk ajar If the trunk is not completely closed this lig...

Page 16: ...side airbags has been detected Have the supplemental restraint system inspected immediately Headlamps on warning chime Sounds when the headlamps or parking lamps are on the key is removed from the ig...

Page 17: ...he engine is overheating Stop the vehicle as soon as safely possible switch off the ignition and let it cool Refer to Engine coolant in the Maintenance and specifications chapter Never remove the cool...

Page 18: ...Engine oil pressure gauge if equipped Indicates engine oil pressure At normal operating temperature the needle will be in the normal range the area between the L and H if the needle goes below the no...

Page 19: ...grade When refueling the vehicle from empty indication the amount of fuel that can be added will be less than the advertised capacity due to the reserve fuel Standard instrument cluster Optional inst...

Page 20: ...he vehicle Standard instrument cluster MPH km h 10 20 30 40 50 60 70 80 90 100 110 120 20 40 60 80 100 120 140 160 180 200 0 0 0 0 0 0 0 0 0 0 0 km h MPH km S MPH km h 10 20 30 40 50 60 70 80 90 100 1...

Page 21: ...ometers miles of individual journeys To reset depress the control Refer to Electronic Message Center in the Driver controls chapter for Trip A and Trip B features on the optional instrument cluster km...

Page 22: ...utoset control 11 Scan control 12 Seek control 13 Tune control 14 AM FM CD control 15 Phone mute control 16 Power volume control 17 Tape control 18 CD door 19 Cassette door Volume power control Press...

Page 23: ...ass output Press the BASS control then press to decrease the bass output and to increase the bass output Treble adjust The treble adjust control allows you to increase or decrease the audio system s t...

Page 24: ...find the next listenable station down the frequency band Press to find the next listenable station up the frequency band Seek function in tape mode Press to listen to the previous selection on the tap...

Page 25: ...rt sampling of all selections on the CD The CD scans in a forward direction wrapping back to the first track at the end of the CD To stop on a particular selection press the control again AM FM select...

Page 26: ...sing the AM FM select controls 2 Press the control 3 When the first six strong stations are filled the station stored in memory preset control 1 will start playing If there are less than six strong st...

Page 27: ...e CD select To begin tape play with a tape loaded into the audio system while in the radio or CD mode press the TAPE control Press the button during rewind or fast forward to stop the rewind or fast f...

Page 28: ...uction reduces the amount of hiss and static during tape playback Press the control to activate and deactivate the Dolby noise reduction Dolby noise reduction is manufactured under license from Dolby...

Page 29: ...ed press the SEL control to scroll through the following selections Traffic Press the RDS control until TRAFFIC is displayed Use the SEL control to select ON or OFF With the feature on use the SEEK or...

Page 30: ...E the display shows the program type NAME the display shows the call letters of the station or NONE Shuffle feature The shuffle feature operates in CD mode and plays all tracks in random order Press t...

Page 31: ...certain level and the ignition is turned off the volume will come back on at a nominal listening level when the ignition switch is turned back on SCAN BASS TREB BAL FADE SIDE EJ REW FF 1 2 TAPE AMS V...

Page 32: ...adjust The treble adjust control allows you to increase or decrease the audio system s treble output Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speake...

Page 33: ...own the frequency band Press to find the next listenable station up the frequency band Scan function The scan function works in radio mode Scan function in radio mode Press the SCAN control to hear a...

Page 34: ...quipped with six station memory preset controls These controls can be used to select up to six preset AM stations and twelve FM stations six in FM1 and six in FM2 Setting memory preset stations 1 Sele...

Page 35: ...mode radio station stereo information etc and clock display mode time When in clock mode the media information will display for 10 seconds when the radio is turned on and then revert to clock informat...

Page 36: ...ure allows you to quickly locate the beginning of the tape selection being played or to skip to the next selection To activate the feature momentarily depress the TAPE AMS button Then press either REW...

Page 37: ...ress the control to stop and eject a tape Dolby noise reduction Dolby noise reduction operates only in tape mode Dolby noise reduction reduces the amount of hiss and static during tape playback Press...

Page 38: ...is set above a certain level and the ignition is turned off the volume will come back on at a nominal listening level when the ignition switch is turned back on 1 2 3 4 AM FM SEEK TONE CLK TUNE TONE V...

Page 39: ...ust Speaker sound distribution can be adjusted between the right and left speakers Press the TONE control three times then use the volume knob to adjust the desired level Speaker fade adjust if equipp...

Page 40: ...equipped with four station memory preset controls These controls can be used to select up to four preset AM stations and eight FM stations four in FM1 and four in FM2 Setting memory preset stations 1...

Page 41: ...allow you to switch between media display mode radio station stereo information etc and clock display mode time When in clock mode the media information will display for ten seconds when the radio is...

Page 42: ...ncy up the band whether or not a listenable station is located there Hold for quick movement CD CHANGER IF EQUIPPED The CD changer is located in one of the following locations in the trunk in the cent...

Page 43: ...t the disc holder back into the magazine while pressing on the lever A 5 Line up the CD with the groove of the disc holder Ensure that the label on the CD faces downwards 6 Press in on the disc holder...

Page 44: ...he eyes Do not attempt to disassemble the case If sound skips You may be traveling on a rough road playing badly scratched discs or the disc may be dirty Skipping will not scratch the discs or damage...

Page 45: ...be identified with permanent felt tip marker rather than adhesive labels Ball point pens may damage CDs Please contact your dealer for further information CLEANING CASSETTE PLAYER IF EQUIPPED Clean th...

Page 46: ...and tall buildings between your vehicle s antenna and the radio station signal can cause FM reception problems Static can be caused on AM stations by power lines electric fences traffic lights and th...

Page 47: ...ient This mode will reduce undesirable odors from entering the vehicle Norm A C Distributes outside air through the instrument panel registers The A C compressor will only function if the outside temp...

Page 48: ...educe fogging under humid weather conditions place the climate control system in Defrost and Rear Defrost if equipped mode before driving To reduce humidity buildup inside the vehicle Do not drive wit...

Page 49: ...to achieve the selected temperature The system will automatically determine fan speed airflow location and if outside air or recirculated air is required When in automatic operation and weather condi...

Page 50: ...f equipped and the message center display if equipped from English to Metric this control will also change the temperature display Displaying outside temperature Press Ext Temp Outside Temp to display...

Page 51: ...C compressor will only function if the outside temperature is above approximately 2 C 36 F Max A C is noisier than Norm A C but more economic and efficient This mode will reduce undesirable odors from...

Page 52: ...er conditions do not leave your vehicle in Max A C if equipped recirculation control if equipped or Off mode when turning off the ignition Under snowy or dirty weather conditions leave your vehicle in...

Page 53: ...activated The ignition must be in the ON position to operate the rear window defroster The defroster turns off automatically after 10 minutes or when the ignition is turned to the OFF position To manu...

Page 54: ...F to the parking lamp position then back to OFF The headlamps will also turn on when the windshield wipers are activated after a 10 20 second delay Daytime running lamps DRL if equipped Turns the high...

Page 55: ...the thumbwheel from right to left to dim the instrument panel Domelamp Control The panel dimmer control also controls the domelamp operation Rotate the thumbwheel fully to the right past detent to act...

Page 56: ...ed up considerably if the left or right turn lamp bulb front or rear is burned out MAP COURTESY LAMPS Without a moon roof With a moon roof To turn on the map lamps press the map lamp control BULBS Rep...

Page 57: ...rn rear 3157K Side marker rear 194 Backup lamp 3156K License plate lamp 168 High mount brakelamp 912 Luggage compartment lamp 212 2 Dome lamp 906 Rear reading lamp 211 2 Map lamp 168 Illuminated visor...

Page 58: ...the bulb is accidentally touched it should be cleaned with rubbing alcohol before being used 1 With the flat side of the new bulb s plastic base facing upward insert the glass end of the bulb into the...

Page 59: ...ner on the outside of the lamp screw and pull the lamp assembly forward 4 Disconnect the electrical connector from the bulb by pulling rearward 5 Rotate the bulb socket counterclockwise and remove fro...

Page 60: ...nterclockwise then pulling it out of the lamp assembly 5 Pull the bulb from the socket and push in the new bulb 6 Install the bulb socket into the lamp assembly by rotating it clockwise 7 Install the...

Page 61: ...ith two screws Replacing backup lamp bulbs 1 Make sure headlamp switch is in OFF position then open trunk and remove bulb socket from the trunk lid by turning counterclockwise 2 Pull the bulb straight...

Page 62: ...ulb socket out of the lamp assembly 4 Pull the bulb straight out of the socket and push in the new bulb To install reverse the removal procedure 2003 Crown Victoria cro Owners Guide post 2002 fmt USA...

Page 63: ...car washes reduce the effectiveness of wiper blades Operation of the wipers on dry glass for long periods of time may cause deterioration of the wiper blades Always use washer fluid when using the wip...

Page 64: ...tilt steering control toward you to move the steering wheel up or down Hold the control while adjusting the wheel to the desired position then release the control Never adjust the steering wheel when...

Page 65: ...N NE E SE S SW W and NW The compass reading may be affected when you drive near large buildings bridges power lines and powerful broadcast antenna Magnetic or metallic objects placed in or on the veh...

Page 66: ...less than 5 km h 3 mph in circles until CAL indicator turns off in about 2 3 complete circles 3 The compass is now calibrated OVERHEAD CONSOLE WITH MOON ROOF IF EQUIPPED The appearance of your vehicl...

Page 67: ...ave a magnetic north compass point that varies slightly from the northerly direction on maps A correct zone setting will eliminate compass heading error For optimum calibration turn off all electrical...

Page 68: ...mode To calibrate the compass 1 Press and release the MODE button until the compass directional heading is displayed 2 Hold down the MODE button for 10 seconds to enter the calibration mode The displ...

Page 69: ...on to train 2 Press and continuously hold the button for 20 seconds CHANNEL X TRANSMIT will be displayed X will be 1 2 or 3 during this time Note If more than one button is pressed priority will be gi...

Page 70: ...follow these instructions after completing the Train mode in this section A second person may make the following training procedures quicker easier 1 Locate the learn or smart button on the garage doo...

Page 71: ...ssed The remaining two buttons may now be programmed if this has not previously been done Refer to the Train mode in this section Transmit mode 1 Select the button for the desired channel for example...

Page 72: ...HANNELS CLEARED will be displayed when the erase operation is complete 4 Release buttons 1 and 3 HomeLink default code mode HomeLink uses default codes for testing and for optional home lighting acces...

Page 73: ...accessories into the cigarette lighter Use the power point Do not use the power point for operating the cigarette lighter element The Maximum power each power point can supply depends on the fuse rati...

Page 74: ...en One touch down Press the bottom portion of the rocker switch completely down and release quickly The driver s window will open fully Depress again to stop window operation One touch down can be dea...

Page 75: ...right mirror 2 Move the control in the direction you wish to tilt the mirror 3 Return to the center position to lock mirrors in place Heated outside mirrors if equipped Both mirrors are heated automat...

Page 76: ...rror performance Press the control to turn the mirror OFF or AUTO The mirror will automatically return to the normal state whenever the vehicle is placed in R Reverse when the mirror is on to ensure a...

Page 77: ...km h 30 mph Do not shift the gearshift lever into N Neutral with the speed control on Do not use the speed control in heavy traffic or on roads that are winding slippery or unpaved To turn speed cont...

Page 78: ...your speed control will disengage This is normal Pressing RESUME will re engage it Do not use the speed control in heavy traffic or on roads that are winding slippery or unpaved To set a higher set s...

Page 79: ...ease the set speed by 1 6 km h 1 mph or Depress the brake pedal When the desired vehicle speed is reached press SET ACCEL To disengage speed control Depress the brake pedal Disengaging the speed contr...

Page 80: ...km h 30 mph Indicator light if equipped This light comes on when either the SET ACCEL or RES controls are pressed It turns off when the speed control OFF control is pressed the brake is applied or th...

Page 81: ...MP up or down to adjust temperature Press FAN up or down to adjust fan speed MOON ROOF IF EQUIPPED To open the moon roof Press and hold the control forward to raise the moon roof to the vent position...

Page 82: ...this includes any garage door opener model manufactured before April 1 1982 A garage door which cannot detect an object signaling the door to stop and reverse does not meet current U S federal safety...

Page 83: ...d then rapidly Release both buttons when the red light flashes rapidly The rapid flashing light indicates acceptance of the hand held transmitters radio frequency signals 5 Press and hold the just tra...

Page 84: ...d transmitter may automatically stop transmitting not allowing enough time for HomeLink to accept the signal from the hand held transmitter After completing steps 1 and 2 outlined in the Programming s...

Page 85: ...HomeLink buttons until the red indicator light begins to flash after 20 seconds Release both buttons Do not hold for longer that 30 seconds HomeLink is now in the train or learning mode and can be pro...

Page 86: ...A or Trip B monitor the average speed Selectable features Reset Press this control to reset the selected message center function to zero The only functions which can be reset are AVG ECON TRIP A or T...

Page 87: ...nter functions DISTANCE TO EMPTY DTE This function estimates approximately how far you can drive with the fuel remaining in your tank under normal driving conditions Remember to turn the ignition OFF...

Page 88: ...to display your average fuel economy in liters 100 km or miles gallon If you calculate your average fuel economy by dividing miles traveled by gallons used your figure may be different than displayed...

Page 89: ...ng the average speed is displayed at 0 kilometers 0 miles per hour OVERDRIVE CONTROL Activating overdrive Overdrive is the normal drive position for the best fuel economy The overdrive function allows...

Page 90: ...tch again The O D OFF will no longer be illuminated When you shut off and re start your vehicle the transmission will automatically return to normal Overdrive mode For additional information about the...

Page 91: ...come increasingly important in the conduct of business and personal affairs However drivers must not compromise their own or others safety when using such equipment Mobile Communications can enhance p...

Page 92: ...tures These include Utility compartment Power point inside storage bin Cupholders Air vents to the rear seating positions heat only POSITIVE RETENTION FLOOR MAT Position the driver floor mat so that t...

Page 93: ...ors Note When Perimeter Alarm is armed this switch is disabled Press control to lock all doors Smart locks With the key in any ignition position and either the driver s or passenger s door open the do...

Page 94: ...rior luggage compartment release handle that provides a means of escape for children and adults in the event they become locked inside the luggage compartment Adults are advised to familiarize themsel...

Page 95: ...ion is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired...

Page 96: ...turned on off through the following procedure using the power door locks You must complete steps 1 7 within 30 seconds or the procedure will have to be repeated If the procedure needs to be repeated...

Page 97: ...e driving your vehicle Failure to latch the trunk may cause objects to fall out of the trunk or block the rear view This feature will not work with the transmission out of P Park or N Neutral if the i...

Page 98: ...ealer if service is required If a remote transmitter has been lost and you would like to remove it from the vehicle s memory or you would like to purchase additional remote transmitters and have them...

Page 99: ...ft open Autolock if equipped This feature automatically locks all vehicle doors when all doors are closed the ignition is in the ON position the brake pedal is depressed you shift into any gear Relock...

Page 100: ...lock feature can be enabled by repeating the procedure in steps 1 8 KEYLESS ENTRY SYSTEM IF EQUIPPED With the keyless entry keypad you can lock or unlock the vehicle doors without using the key open t...

Page 101: ...vehicle These codes do not replace the permanent code that the dealership gave you Erasing personal code To erase all of the personal entry codes programmed to a vehicle 1 Enter the factory set code...

Page 102: ...king all doors To lock the doors Press 7 8 and 9 0 at the same time SECURILOCK PASSIVE ANTI THEFT SYSTEM SecuriLock passive anti theft system is an engine immobilization system This system is designed...

Page 103: ...ignition to the 4 ON position with a coded key disarms the vehicle The indicator on the instrument will illuminate for three seconds and then go out If the indicator stays on for an extended period of...

Page 104: ...u may want to store an extra programmed key away from the vehicle in a safe place to prevent an unforeseen inconvenience The correct coded key must be used for your vehicle The use of the wrong type o...

Page 105: ...econds of removing the second coded key insert the new unprogrammed key new key into the ignition and turn the ignition from 3 OFF to 4 ON maintain ignition in 4 ON for at least one second This step w...

Page 106: ...your head or as close to that position as possible Refer to the following to raise and lower the head restraints The head restraints can be moved up and down Push control to lower head restraint Adjus...

Page 107: ...than the seatbacks to avoid injuring people in a collision or sudden stop Always drive and ride with your seatback upright and the lap belt snug and low across the hips Reclining the seatback can caus...

Page 108: ...irmness Press the other side of the control to adjust softness Heated seats if equipped To operate the heated seats Push the indicated side of the control for maximum heat Push again to deactivate Pus...

Page 109: ...argo higher than the seatbacks to avoid injuring people in a collision or sudden stop Always drive and ride with your seatback upright and the lap belt snug and low across the hips Reclining the seatb...

Page 110: ...overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of air bag related injuries The system is able to analyze different occupant conditio...

Page 111: ...th stages of the dual stage air bag supplemental restraints based on crash severity and occupant conditions The fact that the pretensioners or air bags did not activate for both front seat occupants i...

Page 112: ...rly restrained Accident statistics suggest that children are much safer when properly restrained in the rear seating positions than in the front Air bags can kill or injure a child in a child seat NEV...

Page 113: ...y system is operational The Personal safety system uses a warning light in the instrument cluster or a back up tone to indicate the condition of the system Refer to the Warning light section in the In...

Page 114: ...w people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly In a rollover crash an unbe...

Page 115: ...agement feature at the front outboard seating positions to help further reduce the risk of injury in the event of a head on collision This seat belt system has a retractor assembly that is designed to...

Page 116: ...cked The belt will still retract to remove any slack in the shoulder belt The automatic locking mode is not available on the driver safety belt When to use the automatic locking mode Any time a child...

Page 117: ...n to verify that the automatic locking retractor feature for child seats is still working properly Safety belt assemblies should be inspected according to the procedures in the Workshop Manual and rep...

Page 118: ...the height adjuster up Pull down on the height adjuster to make sure it is locked in place Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure t...

Page 119: ...es the buckle To tighten the belt pull the loose end of the belt through the tongue until it fits snugly across the hips Shorten and fasten the belt when not in use Safety belt warning light and indic...

Page 120: ...belt warning lamp in the instrument cluster when the driver s safety belt is unbuckled The BeltMinder feature uses information from the passenger occupant classification sensor to determine if a fron...

Page 121: ...ecomes unbuckled for approximately 1 minute while the vehicle is traveling at least 5 km h 3 mph and more than 1 2 minutes have elapsed since the ignition switch has been turned to ON The BeltMinder f...

Page 122: ...s more often in vehicles with TWO or MORE people Children and younger brothers sisters imitate behavior they see I have an air bag Air bags offer greater protection when used with safety belts Frontal...

Page 123: ...led To reduce the risk of injury do not deactivate activate the Belt Minder feature while driving the vehicle 1 Turn the ignition switch to the RUN or ON position DO NOT START THE ENGINE 2 Wait until...

Page 124: ...rk properly and are not damaged Inspect the safety belts to make sure there are no nicks tears or cuts Replace if necessary All safety belt assemblies including retractors buckles front seat belt buck...

Page 125: ...vehicle including the driver should always properly wear their safety belts even when an air bag SRS is provided Always transport children 12 years old and under in the back seat and always properly u...

Page 126: ...pelled by the air bag into your face and torso causing serious injury Do not attempt to service repair or modify the air bag supplemental restraint systems or its fuses See your Ford or Lincoln Mercur...

Page 127: ...r bag supplemental restraint system work The air bag SRS is designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that...

Page 128: ...occupants who are not properly restrained or are otherwise out of position at the time of air bag deployment Thus it is extremely important that occupants be properly restrained as far away from the...

Page 129: ...one or more of the following The readiness light will either flash or stay lit The readiness light will not illuminate immediately after ignition is turned on A series of five beeps will be heard The...

Page 130: ...mended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group These recommended testing procedures help reduce the risk of inju...

Page 131: ...l collisions unless the collision causes sufficient lateral deceleration Several air bag system components get hot after inflation Do not touch them after inflation If the side air bag has deployed th...

Page 132: ...n the U S and Canada If small children generally children who are four years old or younger and who weigh 18 kg 40 lbs or less ride in your vehicle you must put them in safety seats made especially fo...

Page 133: ...lap and shoulder belt on children who have outgrown child safety seats Ford Motor Company recommends use of a belt positioning booster Booster seats position a child so that safety belts fit better Th...

Page 134: ...u cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Both can be used in any vehicle in a seating position equipped with lap sh...

Page 135: ...eath in a collision Never use pillows books or towels to boost a child They can slide around and increase the likelihood of injury or death in a collision SAFETY SEATS FOR CHILDREN Child and infant or...

Page 136: ...fety belt in the automatic locking mode Refer to Automatic locking mode passenger side front and outboard rear seating positions if equipped section in this chapter Ford recommends the use of a child...

Page 137: ...child seat in the front seat move the seat all the way back Children 12 and under should be properly restrained in the rear seat whenever possible 1 Position the child safety seat in a seat with a co...

Page 138: ...r that seating position until you hear a snap and feel the latch engage Make sure the tongue is latched securely by pulling on it 5 To put the retractor in the automatic locking mode grasp the shoulde...

Page 139: ...more belt out If the retractor is not locked unbuckle the belt and repeat steps two through nine Check to make sure the child seat is properly secured before each use Attaching child safety seats with...

Page 140: ...fety seat on the seat cushion 2 Route the child safety seat tether strap over the back of the seat For vehicles with adjustable head restraints route the tether strap under the head restraint and betw...

Page 141: ...ting positions in your vehicle This type of child seat eliminates the need to use seat belts to attach the child seat For forward facing child seats the tether strap must also be attached to the prope...

Page 142: ...the anchor and make it easier to attach some child seats Attach LATCH lower attachments of the child seat only to the anchors shown If you install a child seat with rigid LATCH attachments do not tig...

Page 143: ...N all electrical circuits operational Warning lights illuminated Key position when driving 5 START cranks the engine Release the key as soon as the engine starts Preparing to start your vehicle Engine...

Page 144: ...Important safety precautions A computer system controls the engine s idle revolutions per minute RPM When the engine starts the idle RPM runs higher than normal in order to warm the engine If the eng...

Page 145: ...ART Make sure the corresponding lights illuminate or illuminate briefly If a light fails to illuminate have the vehicle serviced If the driver s safety belt is fastened the light may not illuminate HO...

Page 146: ...or below For best results plug the heater in at least three hours before starting the vehicle The heater can be plugged in the night before starting the vehicle To reduce the risk of electrical shock...

Page 147: ...ecome less effective Under normal operating conditions brake dust may accumulate on the wheels Some brake dust is inevitable as brakes wear and does not contribute to brake noise The use of modern fri...

Page 148: ...g the vehicle to a controlled stop The anti lock system does not reduce stopping distance Always leave enough room between your vehicle and the vehicle in front of you to stop We recommend that you fa...

Page 149: ...wever if the normal brakes fail the parking brake can be used to stop your vehicle in an emergency Since the parking brake applies only the rear brakes the vehicle s stopping distance will increase gr...

Page 150: ...ccelerator pedal The system is a driver aid which makes your vehicle easier to handle primarily on snow and ice covered roads During Traction Control operation you may hear an electric motor type of s...

Page 151: ...ter of road High crosswinds Wheels out of alignment Loose or worn suspension components Speed sensitive steering The steering in your vehicle is speed sensitive At high speeds steering assist will dec...

Page 152: ...K then remove the key 2 Insert the key and turn it to OFF Apply the brake pedal and shift to N Neutral When the key is in the ignition OFF position the automatic transmission shift lever can be moved...

Page 153: ...ar start the engine depress the brake pedal then move gearshift lever out of P Park Hold the brake pedal down while you move the gearshift lever from P Park to another position If you do not hold the...

Page 154: ...onomy Transmission operates in gears one through four If your vehicle is equipped with a column shift transmission overdrive can be deactivated by pressing the transmission control switch on the gears...

Page 155: ...ically return to normal Overdrive mode Every time the vehicle is shut off and restarted you must press the transmission control switch to cancel overdrive operation if the Overdrive mode is not desire...

Page 156: ...ive quickly through standing water especially if the depth is unknown Traction or brake capability may be limited and if the ignition system gets wet your engine may stall Water may also enter your en...

Page 157: ...ating Maximum weight of a trailer the vehicle is permitted to tow The maximum trailer weight rating is determined by subtracting the vehicle curb weight for each engine transmission combination any re...

Page 158: ...t duty towing vehicle Do not tow a trailer until your vehicle has been driven at least 3 200 km 2 000 miles Towing a trailer places an additional load on your vehicle s engine transmission brakes tire...

Page 159: ...iler lamps Trailer lamps are required on most towed vehicles Make sure your trailer lamps conform to local and Federal regulations See your dealer or trailer rental agency for proper instructions and...

Page 160: ...h trailers should not be parked on a grade If you must park on a grade place wheel chocks under the trailer s wheels Launching or retrieving a boat Disconnect the wiring to the trailer before backing...

Page 161: ...rear wheel drive capability Place the transmission in N Neutral Maximum speed is 56 km h 35 mph Maximum distance is 80 km 50 miles If a distance of 80 km 50 miles or a speed of 56 km h 35 mph must be...

Page 162: ...warranty related tows like accidents or getting stuck in the mud or snow are covered some exclusions apply such as impound towing or repossession Canadian customers refer to your Owner Information Gui...

Page 163: ...xtended coverage prior to your Basic Warranty s Roadside Assistance expiring For more information and enrollment contact 1 877 294 2582 or visit our website at www ford ca HAZARD FLASHER Use only in a...

Page 164: ...switch by pushing in on the reset button 4 Turn the ignition to the ON position Pause for a few seconds and return the key to the OFF position 5 Make a further check for leaks in the fuel system FUSE...

Page 165: ...n Tan 7 5A Brown Brown 10A Red Red 15A Blue Blue 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red Red Red 60A Blue Yellow 70A Tan B...

Page 166: ...Overdrive control switch Lighting Control Module LCM A C clutch 7 10A Driver s Door Module DDM Premium radio Start input to police PDB Police vehicle option 8 25A Powertrain Control Module PCM power r...

Page 167: ...t lock DRL module VAP Steering Electronic day night mirror Overhead console Air suspension Climate control Heated seat module Speed chime module GCC only 17 7 5A Wiper motor 18 Not used 19 15A Brake l...

Page 168: ...wer distribution box contains high current fuses that protect your vehicle s main electrical systems from overloads Always disconnect the battery before servicing high current fuses Always replace the...

Page 169: ...dule DDM 9 Not used 10 Not used 11 20A Daytime Running Lamps DRL 12 Not used 13 Not used 14 Not used 15 Not used 503 502 501 24 23 401 20 19 22 21 RELAY 302 RELAY 304 RELAY 303 RELAY 301 207 201 202 2...

Page 170: ...Brake System ABS 107 40A Crown North America Police vehicle option 108 50A Crown North America Police vehicle option 109 50A Light bar Police vehicle option 110 50A Relay switch for PDB Police vehicl...

Page 171: ...401 Not used 501 Diode PCM diode 502 Not used 503 Not used 601 50A Crown North America Police vehicle option 602 20A Adjustable pedals Power seat Locks Decklid Lumbar Decklid release Police vehicle o...

Page 172: ...vehicle load rating listed on the Safety Compliance Label tow a trailer use tire chains drive through an automatic car wash because of the vehicle s reduced ground clearance try to repair the temporar...

Page 173: ...OFF and block the diagonally opposite wheel 3 Remove the spare tire and the jack The jack could be located A behind the mini spare tire or B behind the full size spare tire On vehicles equipped with...

Page 174: ...nter ornament then loosen the five black plastic nuts which retain the wheelcover using the lug wrench 7 Loosen each wheel lug nut one half turn counterclockwise but do not remove them until the wheel...

Page 175: ...t put any part of your body under the vehicle while changing a tire Do not start the engine when your vehicle is on the jack The jack is ONLY meant for changing the tire Never use the rear differentia...

Page 176: ...e firm and or soft shifts This operation is considered normal and will not affect function or durability of the transmission Over time the adaptive learning process will fully update transmission oper...

Page 177: ...scharged battery Note In the illustrations lightning bolts are used to designate the assisting boosting battery 2 Connect the other end of the positive cable to the positive terminal of the assisting...

Page 178: ...oints Do not connect the end of the second cable to the negative terminal of the battery to be jumped A spark may cause an explosion of the gases that surround the battery 5 Ensure that the cables are...

Page 179: ...bles in the reverse order that they were connected 1 Remove the jumper cable from the ground metal surface Note In the illustrations lightning bolts are used to designate the assisting boosting batter...

Page 180: ...m the positive terminal of the disabled vehicle s battery After the disabled vehicle has been started and the jumper cables removed allow it to idle for several minutes so the engine computer can rele...

Page 181: ...proved a slingbelt towing procedure Before your vehicle can be towed the air suspension control in the luggage compartment must be turned to the OFF position if equipped If the vehicle is towed by oth...

Page 182: ...e receiving follow these steps 1 Contact your Sales Representative or Service Advisor at your selling servicing dealership 2 If your inquiry or concern remains unresolved contact the Sales Manager or...

Page 183: ...impaired 1 800 232 5952 www ford com In Canada Customer Relationship Centre Ford Motor Company of Canada Limited P O Box 2000 Oakville Ontario L6J 5E4 1 800 565 3673 FORD www ford ca In order to help...

Page 184: ...chase such as reimbursement for rentals coverage for certain maintenance and wear items Protection against covered repair costs after your Bumper to Bumper Warranty expires You may purchase Ford ESP f...

Page 185: ...rformance as designed a request for reimbursement of consequential expenses unless a service or product concern is being reviewed items not covered by the New Vehicle Limited Warranty including mainte...

Page 186: ...e asked to submit statements To properly review your case the Board needs the following information Legible copies of all documents and maintenance or repair orders relevant to the case The year make...

Page 187: ...e to pursue other remedies available to them under state or federal law To request a DSB Brochure Application For a brochure application speak to your dealer or write call to the Board at the followin...

Page 188: ...ssy or consulate These officials can inform you of local vehicle registration regulations and where to find unleaded fuel If you cannot find unleaded fuel or can only get fuel with an anti knock index...

Page 189: ...y be purchased by credit card check or money order Obtaining a French owner s guide French Owner s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada Limited Service...

Page 190: ...the following address Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE B Dearborn MI 48126 REPORTING SAFETY DEFECTS U S ONLY If you believe that your vehicle has a defect which could cause...

Page 191: ...they can cause damage to the vehicle s paintwork and trim over time Remove any exterior accessories such as antennas before entering a car wash Suntan lotions and insect repellents can damage any pai...

Page 192: ...rs or cleaning chemicals in combination with brush agitation to remove brake dust and dirt could wear away the clearcoat finish over time Do not use hydrofluoric acid based or high caustic based wheel...

Page 193: ...9520 AA WINDOWS AND WIPER BLADES The windshield rear window and wiper blades should be cleaned regularly If the wiper does not wipe properly substances on the windshield rear window or the wiper blade...

Page 194: ...act with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces INTERIOR TRIM Clean the interior trim areas with a damp cloth th...

Page 195: ...y weaken the belt webbing LEATHER SEATS IF EQUIPPED Your leather seating surfaces have a clear protective coating over the leather To clean use a soft cloth with Motorcraft Deluxe Leather and Vinyl Cl...

Page 196: ...Canada only CXC 94 Motorcraft Deluxe Leather and Vinyl Cleaner not available in Canada ZC 11 A Ford Extra Strength Tar and Road Oil Remover not available in Canada B7A 19520 AA Ford Extra Strength Uph...

Page 197: ...ications Motorcraft parts are designed and built to provide the best performance in your vehicle PRECAUTIONS WHEN SERVICING YOUR VEHICLE Do not work on a hot engine Make sure that nothing gets caught...

Page 198: ...gine is running OPENING THE HOOD 1 Inside the vehicle pull the hood release handle located under the instrument panel 2 Go to the front of the vehicle and release the auxiliary latch that is located u...

Page 199: ...k 3 Windshield washer fluid reservoir 4 Air filter assembly 5 Power steering fluid reservoir 6 Engine coolant reservoir 7 Battery 8 Engine oil filler cap 9 Automatic transmission fluid dipstick 9 1 8...

Page 200: ...washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident N...

Page 201: ...remove it again If the oil level is within this range the oil level is acceptable DO NOT ADD OIL If the oil level is below this mark engine oil must be added to raise the level within the normal opera...

Page 202: ...ating range add only certified engine oil of the recommended viscosity Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening 3 Recheck the engine oil level Make sur...

Page 203: ...ne treatments They are unnecessary and could lead to engine damage that is not covered by Ford warranty Change your engine oil according to the appropriate schedule listed in the scheduled maintenance...

Page 204: ...eeds water often have the charging system checked If your battery has a cover shield make sure it is reinstalled after the battery has been cleaned or replaced For longer trouble free operation keep t...

Page 205: ...ed the engine must relearn its idle and fuel trim strategy for optimum driveability and performance To begin this process 1 With the vehicle at a complete stop set the parking brake 2 Put the gearshif...

Page 206: ...unda Battery and Antifreeze Tester 014 R1060 The level of coolant should be maintained at the cold full of cold fill range level in the coolant reservoir If the level falls below add coolant per the i...

Page 207: ...t antifreeze or windshield washer fluid outside of its specified function and vehicle location Adding engine coolant When adding coolant make sure it is a 50 50 mixture of engine coolant and distilled...

Page 208: ...r freezing Do not add extra inhibitors or additives to the coolant These can be harmful and compromise the corrosion protection of the engine coolant For vehicles with overflow coolant systems with a...

Page 209: ...le If necessary add enough 50 50 concentration of engine coolant and distilled water to bring the liquid level to the proper level If you have to add more than 1 0 liter 1 0 quart of engine coolant pe...

Page 210: ...ecrease the corrosion protection characteristics of the engine coolant and may cause engine damage Decreased engine coolant concentrations below 40 will decrease the freeze protection characteristics...

Page 211: ...he engine reaches a preset over temperature condition the engine will automatically switch to alternating cylinder operation Each disabled cylinder acts as an air pump and cools the engine When this o...

Page 212: ...ossible wait a short period for the engine to cool 4 Check the coolant level and replenish if low Never remove the coolant reservoir cap while the engine is running or hot 5 Re start the engine and ta...

Page 213: ...g too much fuel vapor of any kind can lead to eye and respiratory tract irritation In severe cases excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury Avoid g...

Page 214: ...he vehicle including the cargo area Keep the fuel pump nozzle in contact with the fuel container while filling DO NOT use a device that would hold the fuel pump handle in the fill position Fuel Filler...

Page 215: ...h may result in possible personal injury Choosing the right fuel Use only UNLEADED FUEL The use of leaded fuel is prohibited by law and could damage your vehicle Do not use fuel containing methanol It...

Page 216: ...wide Fuel Charter should be used when available Ask your fuel supplier about gasolines that meet the World wide Fuel Charter Cleaner air Ford endorses the use of reformulated cleaner burning gasolines...

Page 217: ...icates empty The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range When refueling your vehicle after the fuel gauge indicates empty you might no...

Page 218: ...ood driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy Habits Smooth moderate operation can y...

Page 219: ...0 4 km L 1 mpg is lost for every 180 kg 400 lb of weight carried Adding certain accessories to your vehicle for example bug deflectors rollbars light bars running boards ski luggage racks may reduce...

Page 220: ...rformance of your vehicle and to its emissions system If other than Ford Motorcraft or Ford authorized parts are used for maintenance replacements or for service of components affecting emission contr...

Page 221: ...ready for I M test condition To ready the on board diagnostics system for I M testing a minimum of 30 minutes of city and highway driving is necessary as described below First at least 10 minutes of d...

Page 222: ...operating range the performance of your brake system could be compromised seek service from your dealer immediately TRANSMISSION FLUID Checking automatic transmission fluid if equipped Refer to your s...

Page 223: ...6 Install the dipstick making sure it is fully seated in the filler tube 7 Remove the dipstick and inspect the fluid level The fluid should be in the designated area for normal operating temperature...

Page 224: ...can be caused by an overheating condition Adjusting automatic transmission fluid levels Before adding any fluid make sure the correct type is used The type of fluid used is normally indicated on the...

Page 225: ...t your engine with the air cleaner removed and do not remove it while the engine is running Changing the air filter element 1 Release the clamps that secure the air filter housing cover 2 Carefully se...

Page 226: ...c 2 U S Department of Transportation Tire quality grades The U S Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has writt...

Page 227: ...ture grade for this tire is established for a tire that is properly inflated and not overloaded Excessive speed underinflation or excessive loading either separately or in combination can cause heat b...

Page 228: ...e rotation for vehicles with steel wheels and full size spare tires Replacing the tires Replace the tires when the wear band is visible through the tire treads 2003 Crown Victoria cro Owners Guide pos...

Page 229: ...AND CHAINS Snow tires must be the same size and grade as the tires you currently have on your vehicle The tires on your vehicle have all weather treads to provide traction in rain and snow However in...

Page 230: ...e 6 Motorcraft SAE 5W 20 Premium Synthetic Blend Motor Oil US Motorcraft SAE 5W 20 Super Premium Motor Oil Canada 5 7L 6 0 quarts Brake fluid Motorcraft High Performance DOT 3 Motor Vehicle Brake Flui...

Page 231: ...d fluid level should be set by the indication on the dipstick s normal operating range Police or Handling Package refill capacity 12 1L 12 8 quarts 4 Add the coolant type originally equipped in your v...

Page 232: ...Premium Synthetic Blend Motor Oil US Motorcraft SAE 5W 20 Super Premium Motor Oil Canada XO 5W20 QSP US CXO 5W20 LSP12 Canada WSS M2C153 H with API Certification Mark Hinges latches striker plates fu...

Page 233: ...rear axles 3 Ensure the correct automatic transmission fluid is used Transmission fluid requirements are indicated on the dipstick or on the dipstick handle MERCON and MERCON V are not interchangeabl...

Page 234: ...height 1 443 56 8 4 Wheelbase 2 913 114 7 3066 120 7 a 5 Track Front 1 611 63 4 5 Track Rear 1 666 65 6 a Denotes long wheel base 1 4 2003 Crown Victoria cro Owners Guide post 2002 fmt USA English fus...

Page 235: ...panel Please note that in the graphic XXXX is representative of your vehicle identification number MFD BY FORD MOTOR CO IN U S A EXT PNT XXXXXX XXXXXX RC XX DSO XXXX BAR INT TR TP PS R AXLE TR SPR X...

Page 236: ...igit 6 Model year 7 Assembly plant 8 Production sequence number Engine number The engine number the last eight numbers of the vehicle identification number is stamped on the engine block transmission...

Page 237: ...ver provides you the greatest benefit 12 months or 20 000 km 12 000 miles whichever occurs first or the remainder of your new vehicle limited warranty This means that genuine Ford accessories purchase...

Page 238: ...pment Daytime running lights DRL Protection and appearance equipment All weather floor mats Carpeted floor mats Door edge guards First aid kit Flat splash guards Front end covers Full vehicle cover Hi...

Page 239: ...your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician Mobile communications systems may harm the operation of your vehicle particularly...

Page 240: ...capacities 230 traction lok 156 B Battery 204 acid treating emergencies 204 charging system warning light 13 jumping a disabled battery 176 maintenance free 204 replacement specifications 230 servicin...

Page 241: ...62 Getting the service you need 182 Ordering additional owner s literature 189 The Dispute Settlement Board 184 Utilizing the Mediation Arbitration Program 187 D Daytime running lamps see Lamps 54 Def...

Page 242: ...233 quality 216 running out of fuel 216 safety information relating to automotive fuels 212 Fuses 164 165 G Garage door opener 82 Gas cap see Fuel cap 11 214 Gas mileage see Fuel economy 217 Gauges 16...

Page 243: ...replacement specifications chart 57 cargo lamps 55 daytime running light 54 headlamps 54 headlamps flash to pass 55 instrument panel dimming 55 interior lamps 56 57 replacing bulbs 56 57 59 61 Lane c...

Page 244: ...or locks 93 99 Power mirrors 75 Power point 73 Power steering 151 fluid checking and adding 221 fluid refill capacity 230 fluid specifications 232 Power Windows 74 R Radio 22 31 Radio reception 46 Rea...

Page 245: ...ressure 227 replacing 228 rotating 227 snow tires and chains 229 tire grades 227 treadwear 226 Towing 158 recreational towing 161 trailer towing 158 wrecker 181 Traction control 149 active light 13 Tr...

Page 246: ...checking and cleaning 63 operation 63 replacing wiper blades 63 Wrecker towing 181 2003 Crown Victoria cro Owners Guide post 2002 fmt USA English fus Index 246...

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