Ford 1996 Aspire, Manual

Page: 159 / 268

159
*
[HS06306(ALL)04/95]
Ford of Canada does not have a Dispute
Settlement Board. If you have a problem that
cannot be resolved by an agreement among you,
Ford of Canada, and the Ford dealer, contact the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP). In many areas of Canada, CAMVAP
will help resolve the problem and, if necessary,
will arrange for the matter to be arbitrated.
*
[HS06307(ALL)04/95]
What is the Review Process?
*
[HS06308(ALL)04/95]
Your application will be reviewed and if it is
determined to be eligible, you will receive an
acknowledgment indicating the file number
assigned to your application and the local Board
address. At the same time, your dealer and Ford
Motor Company representative are asked to
submit statements.
*
[HS06309(ALL)04/95]
To review your case properly, the Board needs
the following information:
*
[HS06310(ALL)04/95]
❑
legible copies of all documents and
maintenance or repair orders that relate to
the case
*
[HS06311(ALL)07/95]
❑
the year, make, model, and vehicle
identification number (VIN)
*
[HS06312(ALL)04/95]
❑
the date you bought your vehicle
*
[HS06313(ALL)04/95]
❑
the date of repair and the mileage at the time
of repair
*
[HS06314(ALL)04/95]
❑
the current mileage
*
[HS06315(ALL)04/95]
❑
the name of the dealer who sold you the
vehicle or who serviced your vehicle
*
[HS06316(ALL)04/95]
❑
a brief description of your unresolved
complaint
*
[HS06317(ALL)05/95]
❑
a brief summary of actions that were taken
with the dealer and Ford Motor Company
File:13ichsf.ex
Update:Wed Jan 24 14:53:26 1996