Upgrading V-Series Appliances
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Upgrading V-Series Appliances
Upgrade procedure
1. If you have multiple V-Series appliances, read
before
following this procedure.
2. If you are upgrading a TRITON AP-WEB or Web Filter & Security deployment
and Policy Broker and Policy Database are installed on an off-appliance server,
upgrade that machine now. Upon completion confirm that Policy Broker and
Policy Database services are running. See
Upgrading Web Protection Solutions
.
Note that at the same time that Policy Broker and Policy Database are upgraded,
all other TRITON components on the machine are upgraded.
3. If the appliance is registered in TRITON Manager, in TRITON Manager go to
Appliances > Manage Appliance
and unregister the appliance. Re-registration is
a post-upgrade activity.
If the appliance is a
User directory and filtering
appliance, unregister the policy
server instance. In the Web module of TRITON Manager, go to the
Settings >
General > Policy Servers
page and unregister the instance.
4. If not already done, perform a full appliance backup and save the backup file to an
off-appliance location.See
Back up appliance configuration and settings
5. Restart the appliance (in Appliance Manager:
Status
>
General
>
Restart
Appliance
). This ensures that the appliance is in a clean state for the upgrade.
6. Download the upgrade patch.
In the Appliance Manager go to the
Administration > Patches/Hotfixes >
Patches
tab. The upgrade patch for version 8.3.x should be listed in the
Table of
available patches
. If it’s not, click
Check for Patches
. The patch should be listed
as available.
Alternatively
, the patch can be downloaded from www.forcepoint.com and
uploaded to the appliance.
a. Go to
(formerly MyWebsense) and select the
Downloads
tab.
Find your Forcepoint appliance model (for example, V10000) and click
8.3.0
.
Important
V-Series appliance services are not available while the
patch is being applied and until the appliance completes
restarting. See
Estimates of time to completion
It is a best practice to perform the upgrade at a time when
service demand is low.
Important
For the upgrade to complete successfully, the appliance
must be able to communicate with the Policy Broker and
Policy Database services.
