background image

 1

Installation, Operation and Service Manual 

208595R18

12CI400A-L

countertop dispenser

12CI400A-S 

countertop dispenser with

SensorSAFE  infrared dispensing

(shown with legs accessory)

12HI400A-S

wall mount dispenser

(available with or without 

drain pan)

Following installation, please forward this manual 

to the appropriate operations person.

801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

12 Series 

Ice and Water Dispensers 

Order parts online 
www.follettice.com

12CI400A-LI

countertop, ice-only 

dispenser

12CI400A-SI countertop, ice-only 

dispenser with SensorSAFE

 

infrared dispensing

Summary of Contents for Symphony 12 Series

Page 1: ...r available with or without drain pan Following installation please forward this manual to the appropriate operations person 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 w...

Page 2: ...ation Wiring diagram models with lever dispensing Wiring diagram models with SensorSAFE infrared dispensing Icemaker operational and diagnostic sequences Refrigeration cycle diagram Icemaker capacity...

Page 3: ...g material inspect the equipment for concealed shipping damage If damage is found notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim if necessa...

Page 4: ...ter inlet 3 8 FPT 3 8 FPT Note Water shut off recommended within 10 feet 3 m of dispenser Drain to be hard piped and insulated Maintain at least 1 4 per foot 20 mm per 1 m run of slope Ventilation cle...

Page 5: ...mm 305mm 305mm 366mm 407mm 21mm 2 51mm 16 14 4 12 0 8 1 5 12 15 9 18 4 1 26mm Fig 1 Counter information 0 437 12 mm diameter Installation Before you begin All dispensers must be installed level in bot...

Page 6: ...Bottom exiting utilities countertop units Fig 4 bottom panel assembly 1 Carefully tip dispenser back to expose underside and block up in place 2 Screw legs shipped taped to drain pan of dispenser into...

Page 7: ...t strength fasteners not included see Fig 6 3 Rough in water and drain lines Fig 10 4 Lift dispenser onto support bracket positioning unit so that hook on back of dispenser is captured by support brac...

Page 8: ...Fig 6 Wall mounting dimensions bottom of dispenser outline of dispenser Caution Do NOT rest dispenser weight on bottom of support bracket Fig 7 Wall mount side view 22 5 572 mm 32 5 826 mm 18 5 470 m...

Page 9: ...water and drain tubing 407mm 77mm 3 254mm 3 5 3 77mm 1 25 32mm MAX 77mm 89mm 77mm MIN 0 88 23mm MIN 16 10 3 3 nut support bracket screw bottom panel 3 4 FPT drain 3 8 OD push in water inlet Fig 8 Wal...

Page 10: ...er Sensors in the panel use reflected infrared light to detect the presence of the container and send a signal to a control board which then activates the appropriate components for ice or water dispe...

Page 11: ...cedures which follow should be performed at least as frequently as recommended below and more often if environmental conditions dictate Cleaning of the condenser can usually be performed by facility p...

Page 12: ...e a large pan in bin storage area to catch ice or connect a separate ice transport tube to evaporator and divert ice into separate container 15 Fill reservoir almost to overflowing with sanitizing sol...

Page 13: ...is ice is continuously removed by a slowly rotating 12 RPM auger The auger carries the ice upward into the cavity formed by the top bearing housing and the compression loop where it is compressed to r...

Page 14: ...RESERVOIR SEE NOTE 1 HI PRESSURE SAFETY SWITCH P S COMPRESSOR OVER LOAD COMPRESSOR C R START RUN CONDENSER FAN BISON GEAR MOTOR NOTES 1 HIGH PRESSURE SAFETY SWITCH OPENS 425psi CLOSES 297psi SNAP SWI...

Page 15: ...een suspended by activation of the clean switch The bin signal circuit is completed through the normally closed contacts of the bin thermostat and the bin signal switch When ice builds up around the b...

Page 16: ...L2 L2 COMPRESSOR FAN DRIVE DR C 20M 60M 2ND WTR B T B E RESET GRD G B W FAN BLACK WHITE BLACK BLACK R ORANGE S S L COMPRESSOR C RED BLACK BLACK WHITE INPUT POWER WATER SENSOR CONTROL BOARD BLACK 24V...

Page 17: ...RT T O L BLACK 4 2 3 YELLOW GEAR MOTOR T O L GEAR MOTOR RED START RUN RUN START START CAP BISON GEARMOTOR LINIX GEARMOTOR OR GRD L1 L1 L2 L2 L2 L2 L2 COMPRESSOR FAN DRIVE DR C 20M 60M 2ND WTR B T B E...

Page 18: ...FAN DRIVE DR C 20M 60M 2ND WTR B T B E RESET GRD G B W FAN BLACK WHITE BLACK BLACK R ORANGE S S L COMPRESSOR C RED BLACK BLACK INPUT POWER WATER SENSOR CONTROL BOARD 24V COMMON LINE VAC RED RED WHITE...

Page 19: ...ED HIGH PRESSURE SAFETY SWITCH M WHITE BLACK BLUE RELAY START T O L BLACK 4 2 3 YELLOW GEAR MOTOR T O L GEAR MOTOR RED START RUN RUN START START CAP WHITE BISON GEARMOTOR LINIX GEARMOTOR OR GRD L1 L1...

Page 20: ...BLUE RELAY START T O L BLACK 4 2 3 YELLOW GEAR MOTOR T O L GEAR MOTOR RED START RUN RUN START START CAP WHITE BISON GEARMOTOR LINIX GEARMOTOR OR GRD L1 L1 L2 L2 L2 L2 L2 COMPRESSOR FAN DRIVE DR C 20M...

Page 21: ...SON GEARMOTOR LINIX GEARMOTOR OR Diagnostic sequence Stage 10 If the water level in the float reservoir drops to an unacceptable level the WTR LED goes out shutting the icemaker off Also the BT LED co...

Page 22: ...aker capacity 24 hrs Table 2 Compressor data Compressor current draw Air cooled Ambient air temp 60 F 15 6 C 70 F 21 1 C 80 F 26 7 C 90 F 32 2 C 100 F 37 8 C 6 3A 6 5A 6 7A 6 9A 7 1A Locked rotor amps...

Page 23: ...reached close valves and both manifold and shut down the vacuum pump Allow the system to sit for approximately 20 minutes During this period the system pressure should not rise If the system pressure...

Page 24: ...er cover inside dispenser cabinet off or ajar Dispense switch contacts burned shut Faulty or incorrectly positioned bin stat 1 Faulty water solenoid valve 2 Faulty dispense switch 3 Power switch off o...

Page 25: ...replace board Problem Dispenses ice and or water continuously Board guide LEDs when illuminated indicate the following PWR board power CLN cleaning no dispensing cycle ICE ice dispensing activated WTR...

Page 26: ...7 Superheat incorrect 8 Inefficient compressor 1 O ring seal broken Corrective action 1 Check that unit is plugged in circuit breakers are on 2 Adjust or replace ice level control 3 Check reservoir f...

Page 27: ...ss or binding and replace if necessary 5 Replace gearmotor start relay 6 Ensure that ice contacts bin thermostat before backing ice up in transport tube Refer to dispenser manual for proper thermostat...

Page 28: ...equence Wheelmotor removal 1 Remove dispense wheel and drive bar see above 2 Remove four 4 hopper support plate mounting screws and washers Fig 11 1 3 Move hopper assembly 1 2 13 mm to left 4 Remove f...

Page 29: ...on nozzle from evaporator port Evaporator reassembly 1 Clean gearmotor boss output shaft and shaft well 2 Install drain pan and evaporator mounting base 3 Fill gear motor shaft well with food grade gr...

Page 30: ...of unit and pull fan assembly toward front of unit c As fan assembly is being pulled toward front rotate assembly clockwise as shown above Fan removal Side panels Remove screw located on lower rear s...

Page 31: ...Ice transport tube tube may extend a maximum of 1 4 6 mm into ice bin Top view 25 ice tube gasket ice tube retainer 50 TYP 3 76 mm capillary tube bracket Ice transport tube replacement 1 Push tube on...

Page 32: ...s 502415 Not shown Fitting water inlet plastic 502924 7 Fitting water inlet brass 3 8 FPT 00137315 8 Lid top panel plastic serial numbers below D61292 502884 8 Lid top panel plastic serial numbers D61...

Page 33: ...ce tube 2 25 high 00152017 See page 31 Retainer ice tube 00977314 See page 31 Gasket ice tube 502405 See page 31 Gasket ice tube 00977322 9 Assembly hopper with Agion includes drain fitting 502413 10...

Page 34: ...ver 00976845 4 Boot dispense switch button 502418 5 Screw panel 00982421 6 Switch dispense 207670 7 Bracket lever support 00958793 8 Tube water solenoid 502420 9 Fitting bulkhead with nut 00976787 Not...

Page 35: ...Not shown Splash panel without drain pan includes 2 Ty raps and 2 lenses 00981357 7 Splash panel includes 2 Ty raps and 2 lenses 00981332 8 Lens sensor each 502690 Not shown Splash panel ice only inc...

Page 36: ...h Agion 00981233 3 Lever 502417 4 Thumbscrew 501100 5 Switch dispense 207670 6 Boot dispense switch button mounts over the dispense button 502418 7 Fastener dispense chute assembly 502057 8 Screws dis...

Page 37: ...ting bracket see page 36 for exploded view 502421 7 Lens sensor each 502690 8 Ty rap sensor mounting 203611 9 Splash panel with drain pan includes 2 203611 and 2 502690 502675 10 Fastener dispense chu...

Page 38: ...501820 7 Drain pan evaporator 502727 8 Valve expansion thermal 502726 Not shown Valve shut off water brass 502222 9 Valve shut off water plastic 502921 10 Gearbox motor 115 V 60 Hz includes 307192 00...

Page 39: ...UTION HAZARDOUS MOVING OPERATE UNIT WITH PARTS DO NOT PANELS REMOVED OPERATE UNIT WITH 21 22 5 6 8 7 10 25 1 24 12 14 13 16 26 9 11 15 28 29 19 23 30 30 30 2 17 28 27 20 29 3 4 Rear view Right side vi...

Page 40: ...d control circuit 115 V 60 Hz 502331 4 Water sensor 502116 5 Switch on off compressor 502392 6 Switch rocker power 502209 7 Switch rocker bin signal 502209 8 Switch cleaning SensorSAFE models 502409 9...

Page 41: ...4 20 x 1 2 set of 4 501080 11 Mounting base evap includes 501063 502733 12 Bolt mounting base 502227 13 Gearbox motor includes 307192 00142034 Not shown Mounting base gearbox 502729 15 Compression no...

Page 42: ...42...

Page 43: ...43...

Page 44: ...4 208595R18 Follett Corporation 8 12 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 www follettice com SafeCLEAN SensorSAFE and Symphony are trademarks of Follett Corporatio...

Reviews: