20
Troubleshooting
If your television does not operate normally or does not turn on, please check the following
troubleshooting questions. Remember to also check the other connected electronic devices, such as DVDs
or Blu-ray players to pinpoint any problem. If the television still fails to operate normally, please contact
Customer Service (refer to Warranty page).
SYMPTOM
POSSIBLE CAUSE
REMEDY
Dead. No LED light
No power to the TV
Check all connections to the TV’s
AC socket
Set in Standby mode
Press the Power button or the
Standby button on the remote
control
Blue Screen
No signal
Press SOURCE button to select the
correct source.
Incorrect source selected
Noisy, snowy, ghosting picture (TV)
Poor antenna signal
If using an indoor antenna, try
adjusting the antenna position.
Check antenna connections
No Sound
“Mute” is activated
Turn “Mute” OFF
Volume set too low
Check volume settings
External leads not connected
“if used”
Check that all external leads are
connected properly
