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17

September 6, 2017

System Requirements

CM-6212 H1-I User and Installation Guide

4

System Requirements

Item

Minimum System Requirement

Personal Computer

Minimum: Intel® Core™ i5-2430M @ 2.4 GHz, 4GB RAM

Recommended: Intel® Core™  i7-870 @ 2.93 GHz, 8GB RAM

Operating System

Windows 7, 8, and 8.1 (all 64-bit versions)

Web Browser

Microsoft Internet Explorer 10 and above (32-bit version)

Network Card

10/100/1000  Mbps 

Viewer

ActiveX control plug-in for Internet Explorer

Summary of Contents for Quasar Gen II Series CM-6212 H1-I

Page 1: ...Quasar Gen II User and Installation Guide CM 6212 H1 I Ver 1 September 6 2017 i...

Page 2: ...e the property of their respective owners This product is protected by patents design patents patents pending or design patents pending The contents of this document are subject to change FLIR Systems...

Page 3: ...ar household or other commercial waste or by other regular municipal waste collection means Instead and in order to prevent possible harm to the environment or human health all EEE products including...

Page 4: ...September 6 2017 CM 6212 H1 I User and Installation Guide iv...

Page 5: ...n 19 5 2 Outdoor Installation 20 5 3 Powering the Camera 20 5 4 Connecting the Camera to the Network 21 5 5 Mounting the Camera 22 5 6 Adjusting and Framing Up the Camera View 24 5 7 6 Using DNA to Ac...

Page 6: ...re Adjustment 112 9 5 2 Advanced Picture Settings 113 9 5 3 IR Function 117 9 5 4 Misc Screen 118 9 5 5 Logout 119 9 6 10 Appendices 121 Technical Specifications 122 10 1 Internet Security Settings on...

Page 7: ...imitation as they apply to their unique site requirements FLIR Systems Inc and its agents make no guarantees or warranties to the suitability for the users intended use FLIR Systems Inc accepts no res...

Page 8: ...ventif indiquant qu une proc dure ou condition pr sente un risque potentiel de dommages permanents pour l quipement et ou de perte de donn es A Note is useful information to prevent problems help wit...

Page 9: ...de blessure ou de dommages veuillez respecter les consignes suivantes Caution The unit s cover is an essential part of the product Do not open or remove it Never operate the unit without the cover in...

Page 10: ...d une surchauffe ou toute panne de l unit assurez vous que la r gulation de temp rature est suffisante pour r pondre aux exigences de l unit refroidissement chauffage La temp rature de fonctionnement...

Page 11: ...ideo surveillance Proper network security measures should be in place to assure networks remain operating and free from malicious interference Install the unit on the backbone of a trusted network Ele...

Page 12: ...September 6 2017 CM 6212 H1 I User and Installation Guide 6...

Page 13: ...MJPEG and H 264 baseline main and high profiles It also supports software dewarping which enables the highest video resolutions The camera is ideal for operation in low light environments as it featu...

Page 14: ...detection with Region of Interest ROI masking Historical motion detection levels detected recorded at frame levels Detection event driven alarms Tampering detection and notification Dual HTTP notifica...

Page 15: ...Terminal Block Self Tapping Screw x3 Plastic Anchor x3 CD Bundled software and documentation Quick Installation Guide Package Contents Note The self tapping screws are mainly for softer substrate mat...

Page 16: ...September 6 2017 CM 6212 H1 I User and Installation Guide 10...

Page 17: ...This chapter provides information about the camera hardware for reference before installation The connectors included on the camera s system cable are described Camera Dimensions Internal Connectors...

Page 18: ...set to full factory defaults using the Reset button 1 Insert a pointed object into the Reset button 2 Press the button for 30 seconds Both LEDs on the RJ45 connector are extinguished After one second...

Page 19: ...mbers and signal definitions are listed below CM 6212 Camera Input Output Connections No Cable Pin Definition Remarks 1 Audio I O Pink Audio In Two way audio transmission Green Audio Out 2 Power 12VDC...

Page 20: ...ne gel There should be no gap between the connectors and the cables For alarm I O connector and power connector make sure the side with wires attached is also sealed with silicone gel 3 Seal the end o...

Page 21: ...h the thread lock sealing nut and the IP66 rated RJ45 plug If the Ethernet cable is already attached to a connector remove it first RJ45 Connector and Thread Lock Sealing Nut 4 Carefully remove a sect...

Page 22: ...September 6 2017 CM 6212 H1 I User and Installation Guide 16...

Page 23: ...uirement Personal Computer Minimum Intel Core i5 2430M 2 4 GHz 4GB RAM Recommended Intel Core i7 870 2 93 GHz 8GB RAM Operating System Windows 7 8 and 8 1 all 64 bit versions Web Browser Microsoft Int...

Page 24: ...September 6 2017 CM 6212 H1 I User and Installation Guide 18...

Page 25: ...t the unit s requirements cooling heating Operating temperature should be kept in the range 10 to 50 C 14 to 122 F with no more than 90 non condensing humidity Attention Afin d viter tout dommage d un...

Page 26: ...atherproof equipment Whenever possible ground components to an outdoor ground Use best security practices to design and maintain secured camera access communications infrastructure tamper proof outdoo...

Page 27: ...ting the Camera to the Network A Cat 5 Ethernet cable is recommended for network connection To ensure transmission quality cable length should not exceed 100 meters 328 feet Connect one end of the Eth...

Page 28: ...ed pencil the mounting surface through the plate holes where the four screw holes need to be drilled Drill Template Note Before marking and drilling the holes ensure that the base plate alignment is o...

Page 29: ...may want to consider pre wiring these connections for future use Use shims for shoring up mounts on uneven surfaces b Thread the wires through the base plate and screw it to the pre drilled wall ceil...

Page 30: ...easons To adjust and frame up the camera view 1 In the DNA application click DNA 2 In the Discovery list click to select the camera 3 Right click the context menu and select Web or enter the camera s...

Page 31: ...quire any installation The software is provided as a single standalone executable It runs on any PC DNA provides a central location for listing all the supported FLIR Professional Security camera mode...

Page 32: ...September 6 2017 CM 6212 H1 I User and Installation Guide 26...

Page 33: ...manually enter its IP address in the DNA utility Note 1 It is possible to set the IP address without changing the subnet 2 The unit and the PC must be physically connected on the same network segment...

Page 34: ...68 0 250 7 Enter the default User Name Admin and Password 1234 Note The user name and password are case sensitive 8 Click on the unit in DNA s Discover List The CM 6212 Login window opens Login Window...

Page 35: ...atitude or on a network with static IP configuration 1 Insert the CD included in the package in your computer s disk drive 2 Run the dna exe file by clicking the icon The DNA application opens and the...

Page 36: ...it s Initial IP Address CM 6212 H1 I User and Installation Guide 8 Enter the default User Name Admin and Password 1234 Note The user name and password are case sensitive 9 Click Login The camera s web...

Page 37: ...found in the DNA utility folder in the supplied CD or click the DNA icon 3 In the DNA application click the DNA button 4 If the Windows Firewall is enabled a security alert window pops up 5 To continu...

Page 38: ...ess for future reference 8 To access DNA do one of the following a For DHCP not supported by Latitude i Select Use DHCP Do not use for Latitude ii Click Update and wait for status b For Static IP reco...

Page 39: ...r name and password are case sensitive 2 It is strongly advised that administrator s password be altered for security reasons If the User Account Control dialog box opens and requests you to install t...

Page 40: ...veX folder on the supplied CD should be run The user can then continue with the installation 11 If a popup message appears for running the ActiveX add on click Allow Note If the password is changed an...

Page 41: ...layer Note If you have previously installed a web player application on the PC you should delete the existing web player from the PC before accessing the camera For information on how to install the n...

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Page 43: ...mera Three sections are available for configuration System Streaming and Camera Note The System screen is accessible only by the Administrator This section includes the following information Browser B...

Page 44: ...a digital zoom An explanation of the items on the screen is included below and in section 9 2 Settings Button Clicking the Settings button opens the Settings screen whose sidebar which includes three...

Page 45: ...ideo format is displayed and can be selected to the left of the date and time 7 The current date and time are displayed under the model number 8 In the center of the interface is the Live View window...

Page 46: ...cape key on your keyboard to exit Full Screen Mode Snapshot Click this button to automatically save the JPEG snapshots in the specified location The default location to save snapshots is C To change t...

Page 47: ...his privilege by the Administrator Refer to User in the Security section for further details Manual Trigger This button enables you to trigger an action defined on the System Events Setup IO screen wh...

Page 48: ...b The System tab is used for configuring essential system settings Click the System tab to expand the menu CM 6212 System Menu Click the link to open the tabs for the various functions System Security...

Page 49: ...il or FTP the host name entered here is displayed in the alarm message See Events Setup Time Zone Select the time zone from the drop down menu Enable Daylight Saving Time To enable daylight saving tim...

Page 50: ...n set video date and time manually Entry format should be identical with that displayed to the right of the text box Sync with NTP Server Network Time Protocol NTP is an alternate way to synchronize t...

Page 51: ...screen is used for entering and managing user credentials and privileges as well as configuring authentication settings User Screen Admin Password Change the administrator s password by entering the...

Page 52: ...change camera parameters on the Camera tab Talk Talk allows the user at the local site to talk from the remote site to the administrator Listen Listen allows the user at the local site to listen from...

Page 53: ...als are encrypted when transmitted Click SAVE 9 3 2 2 HTTPS To use HTTPS on the camera an HTTPS certificate must be installed The HTTPS certificate can be obtained either by creating and sending a cer...

Page 54: ...ed you can first create and install a self signed certificate Under the Security category click the HTTPS tab in the sidebar to display the following screen HTTPS Screen Create Self Signed Certificate...

Page 55: ...nizational unit to which the entity identified in the Common Name field belongs Common Name Indicate the name of the person or other entity that the certificate identifies often used to identify the w...

Page 56: ...lick UPLOAD to install the certificate as seen below HTTPS Screen Upload Signed Certificate To create a certificate request 1 Click CREATE CERTIFICATE REQUEST to create and submit a certificate reques...

Page 57: ...province Enter the local administrative region Locality Enter other geographical information Organization Enter the name of the organization to which the entity identified in Common Name belongs Orga...

Page 58: ...PROPERTIES below the Subject field The Certificate Request Properties dialog box opens If you want to remove the certificate click REMOVE Certificate Request Properties Dialog Box 5 Copy the PEM forma...

Page 59: ...enable the IP filter function Once enabled the listed IP addresses IPv4 are allowed or denied access to the camera 2 Select Allow or Deny from the drop down list 3 Click APPLY to determine the IP fil...

Page 60: ...of validating itself Click Browse to locate the file and UPLOAD to upload the certificate to check the server s identity Client Certificate Upload the Client Certificate to authenticate the camera Cl...

Page 61: ...ncludes the following screens Basic QoS SNMP UPnP DDNS Mail FTP HTTP 9 3 3 1 Basic The Basic screen is used to configure the camera s basic network settings Network Basic Screen It is possible to conn...

Page 62: ...Utility to Search and Access the Camera for login with the default IP address You may use DNA or enter the IP address in your Internet browser s URL address bar To set up a new static IP address 1 Se...

Page 63: ...rom 1024 to 65535 MTU The MTU Maximum Transmission Unit is the greatest amount of data that can be transferred in one physical frame on the network For Ethernet the MTU is 1500 bytes default setting F...

Page 64: ...ch as MJPEG over HTTP RTP RTSP and RTSP HTTP Audio DSCP The camera supports audio Management DSCP This class consists of HTTP traffic web browsing Click SAVE when complete Note To enable this function...

Page 65: ...the message is from a valid source To enable the SNMP v3 protocol enter the appropriate data and passwords requested Enable SNMP v3 Select the checkbox Security Name See note below Authentication Typ...

Page 66: ...ected camera appears in My Network Places allowing direct access as seen below Direct Access to Camera with UPnP Enabled Note To enable this function make sure the UPnP component is installed on your...

Page 67: ...e accessed by a static domain name DDNS configuration settings are entered in the System Network DDNS screen DDNS Screen To use DDNS 1 Select the Enable DDNS checkbox 2 From the Provider drop down lis...

Page 68: ...settings are entered in the System Network Mail screen Mail Screen SMTP Two SMTP server accounts can be configured with or without SSL encryption Enter the settings for the 1st SMTP server and 2nd SM...

Page 69: ...he server In order to support passive mode FTP on the server side firewall the following communication channels must be opened FTP server s port 21 from anywhere client initiates connection FTP server...

Page 70: ...sent to the specified HTTP servers For each server enter the HTTP details including server IP address user name and password Settings are entered in the System Network HTTP screen HTTP Screen Click S...

Page 71: ...ule Then click Please Select to select up to 10 schedules from the drop down list that opens The selected schedules are displayed in the Please Select text box To set a schedule open the Schedule tab...

Page 72: ...by FTP only when MJPEG is selected as the video stream from the Video Format screens in the Streaming tab Follow these steps From the FTP address drop down list select one of the two FTP addresses to...

Page 73: ...re trigger buffer Select the first radial button if you wish to upload for a specified length of time and enter the number of seconds Alternatively select the second radial button to upload while the...

Page 74: ...In the Image Frequency text box from the drop down list select the number of frames per seconds from 1 15 for the upload Note Make sure that SMTP configuration has been completed See Mail for details...

Page 75: ...amera can operate as a backup recording device for the surveillance system if network communication is lost due to a network failure Network Failure Detection Screen Detection Switch The Administrator...

Page 76: ...to save the network failure detection settings 9 3 4 3 Tampering The Tampering screen enables the camera to deal with tampering such as blocking paint spraying and obscuring the lens etc Using video...

Page 77: ...nd select the predefined type of alarm output high or low to enable alarm relay when tampering is detected Send Message by FTP The Administrator can select whether to send an alarm message by FTP when...

Page 78: ...enable the camera to trigger a device connected to the camera s alarm output when the camera switches to Day or Night mode which is set on the IR Function screen Day Night Trigger Screen To configure...

Page 79: ...nimum interval text box enter the number of seconds for the minimum interval between alarms The range is from 20 to 3600 seconds Triggered Action The Administrator can specify multiple alarm actions t...

Page 80: ...name imageXXXXXXX jpg X Sequence Number Add sequence number suffix limited value File Name imageXX jpg X Sequence Number The file name suffix ends at the number being set For example if the setting i...

Page 81: ...ight mode is normally used Send message by E Mail The Administrator can select whether to send an alarm message by e mail when an alarm is triggered Upload Image by E Mail Selecting this option enable...

Page 82: ...capacity information of the memory card and a recording list of all the recording files saved on the card You can also format the card and implement automatic recording cleanup on this page To implem...

Page 83: ...See Recording for further details When the recording mode in the Recording screen is set as Always consecutive recording and the microSDXC card recording is enabled by events triggered the system imm...

Page 84: ...AVI file to play the video in the player or download it to a specified location Selected File Window 9 3 5 2 Network Share The Network Share screen shows the capacity information of the Network Attac...

Page 85: ...RMAT to format the NAS Disk Cleanup Setting Enable automatic recording cleanup by selecting Enable automatic disk cleanup From the pull down menu specify the minimum length of time over which to remov...

Page 86: ...WNLOAD The selected file window pops up as shown below Click the AVI file to play the video in the player or download it to a specified location See Figure Selected File Window 9 3 5 3 Recording The R...

Page 87: ...on Always Always use this function Only during time frame Records only during a specified time frame Recording Screen To set the recording schedule 1 Select the day 2 Set the start time 3 Set the dura...

Page 88: ...detection regions and indicating motion detection It is possible to define up to four motion detection regions within the Live View pane The motion detection function is disabled by default Motion De...

Page 89: ...instructions below 4 Paint the Motion Detection region See instructions below 5 Configure the Motion Detection settings See instructions below 6 Set triggered actions See instructions below To create...

Page 90: ...ted differently the system will detect motion The bigger the value the more sensitive it is and more colored segments will be displayed in the Motion Indication Bar 4 Time interval sec 0 7200 Select a...

Page 91: ...that uses this option If a schedule exists the administrator can apply that schedule to this camera using the available drop down list See figure below Note This application is not the same as the Re...

Page 92: ...web recordings The default setting is C After confirming the setting click SAVE to save the snapshots and recordings in the designated location File Location Screen Note 1 Make sure the selected file...

Page 93: ...enance tab in the System screen opens a drop down menu with the following tabs Log File User Information Factory Default Software Version Software Upgrade Parameters 9 3 9 1 Log File Click Log file to...

Page 94: ...or can view each user s login information and privileges in the User information screen shown below View User Login Information Click GET USER INFORMATION to see each user s details For example Admin...

Page 95: ...ick GET USER PRIVACY to view each user s privileges User Information Get User Privacy In the screen above both Admin and User are granted privileges of I O access Camera control Talk and Listen which...

Page 96: ...efault page is shown below Follow the instructions to reset the camera to factory default settings if needed Factory Default Screen Full Restore Click FULL RESTORE to restore the factory default setti...

Page 97: ...restore the factory default settings but save the network settings The system restarts in 30 seconds Partial Restore Screen Reboot Click REBOOT to restart the system without changing current settings...

Page 98: ...unplug power while entering file names 2 Do not unplug power or change the screen while upgrading software Attention 1 Ne d branchez pas l alimentation pendant la modification des noms de fichiers 2...

Page 99: ...4 Close the web browser 5 From the Windows Start menu select Control Panel 6 Select Uninstall a Program 7 In the Currently installed programs list select Quasar Player 8 Click Uninstall to delete the...

Page 100: ...by uploading an existing configuration file to the camera Import Export Screen To export a configuration file 1 Click EXPORT An information bar opens File Download Screen 2 Click Save 3 Specify a loc...

Page 101: ...y the configurable video and audio selections in the sidebar From the Streaming sidebar the Administrator can configure a specific video resolution video compression mode video protocol audio transmis...

Page 102: ...ration CM 6212 H1 I User and Installation Guide 9 4 1 Video Format From the Video Format screen you can configure the following settings Video Resolutions Text Overlay Settings Video Rotate Type GOV S...

Page 103: ...G H 264 MJPEG H 264 MJPEG H 264 MJPEG H 264 MJPEG H 264 MJPEG H 264 MJPEG H 264 MJPEG Note Images can be sent by FTP or email only when MJPEG steaming is selected as one of the streams H 264 Only PAL...

Page 104: ...ps 1920 x 1080 25 fps 1280 x 720 25 fps 720 x 576 25 fps 1280 x 720 25 fps 1280 x 720 25 fps 720 x 576 25 fps 720 x 576 25 fps 720 x 576 25 fps H 264 MJPEG H 264 MJPEG NTSC Stream 1 Stream 2 4000 x 30...

Page 105: ...5 fps 1280 x 720 25 fps 1280 x 720 25 fps 720 x 576 25 fps 720 x 576 25 fps 720 x 576 25 fps 720 x 576 25 fps 720 x 576 25 fps 720 x 576 25 fps H 264 MJPEG H 264 MJPEG H 264 MJPEG NTSC Stream 1 Stream...

Page 106: ...x 2160 12 fps 1920 x 1080 12 fps 1280 x 720 12 fps 720 x 576 12 fps 720 x 576 12 fps 1280 x 720 12 fps 1280 x 720 12 fps 720 x 576 12 fps 720 x 576 12 fps 720 x 576 12 fps 1920 x 1080 25 fps 1920 x 1...

Page 107: ...80 15 fps 1920 x 1080 30 fps 1920 x 1080 30 fps 1280 x 720 30 fps 720 x 480 30 fps 720 x 480 30 fps 1280 x 720 30 fps 1280 x 720 30 fps 720 x 480 30 fps 720 x 480 30 fps 720 x 480 30 fps 1280 x 720 30...

Page 108: ...ollowing are descriptions of different video rotate types Normal video The image appears as it is viewed This is the default setting Flip video The image is reversed along its horizontal axis Mirror v...

Page 109: ...are as follows Baseline Profile BP Primarily for low cost applications that require additional data loss robustness Baseline Profile is used in some videoconferencing and mobile applications This is t...

Page 110: ...d higher visual quality The default setting of the MJPEG Q factor is 35 The setting range is from 1 to 70 Click SAVE to confirm the setting H 264 Compression Setting The default setting of H 264 1 is...

Page 111: ...64 stream The slider ranges from 1 low bit rate to 10 high picture quality The default setting is 7 Click SAVE to confirm the setting Note The Encoding Priority setting is displayed only when H 264 is...

Page 112: ...SAVE to confirm the settings 9 4 4 Video Frame Rate From the Video Frame Rate screen you can specify the frames per second fps for each video compression format and stream Video Frame Rate Screen MJP...

Page 113: ...d Stream 3 is 1280x720 12 15 fps PAL NTSC The maximum frame rate for Stream 4 is 720x480 576 12 15 fps PAL NTSC Click SAVE to confirm the settings Note Images can be sent by FTP or email only when MJP...

Page 114: ...sites can communicate with each other simultaneously i e both sites can speak and be heard at the same time Half duplex Talk or listen not at the same time In the Half duplex mode the local or remote...

Page 115: ...oes not support G 726 Click SAVE to confirm the settings Recording to Storage This function enables recording of the audio on the SD card and NAS The Recording to Storage function may be enabled or di...

Page 116: ...nu Exposure Mode The bottom section of the screen enables you to select one of two exposure modes Auto Mode default or Manual Mode Administrators may either allow the camera to automatically select an...

Page 117: ...fixed shutter increases the amount of light entering the sensor This allows a brighter and more detailed image Similarly utilizing gain and increasing its level increases the sensitivity of the image...

Page 118: ...ing are easily adjusted The Gain drop down menu turns the video gain Off or moves it in steps from 1 to 9 Click SET when you finish setting the gain 9 5 2 Picture Adjustment Adjustment of some qualiti...

Page 119: ...een is used configuring the following settings White Balance Backlight WDR Function Noise Reduction Settings 9 5 3 1 White Balance Options for controlling the camera s white balance color balance are...

Page 120: ...lance value You can select a number between 0 127 for either both Rgain and Bgain to increase the red and or blue luminance Click SET to confirm the new settings 9 5 3 2 Backlight Backlight compensati...

Page 121: ...he WDR function setting is adjustable among Off Low Mid and Hi A higher level of WDR represents wider dynamic range so that the IP camera can capture a greater scale of brightness The default setting...

Page 122: ...DNR 3DNR 3D Noise Reduction provides superior noise reduction and is recommended for use in in extra low light conditions It is especially useful for reducing blur with moving objects The 3DNR functio...

Page 123: ...Mode The day night IRC switching mechanism operates according to the ambient light level rather than activation of the IR LED mode The IR Mode drop down menu enables you to select from Auto On Off Sma...

Page 124: ...er drop down list select a number between 1 9 where 1 is darker and 9 is brighter For the nighttime to daytime threshold from the upper drop down list select a number between 1 9 where 1 is darker and...

Page 125: ...order to use the unit with the new settings TV System Settings Select the video system setting 25 fps PAL or 30 fps NTSC The default TV system is 30 fps NTSC Click SET to confirm the setting 9 6 Logo...

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Page 127: ...ncluded in this section Technical Specifications Internet Security Settings on Internet Explorer Installing UPnP Settings on Internet Explorer Deleting Temporary Internet Files on Internet Explorer In...

Page 128: ...W Mode 0 01 lux F2 4 in night mode with IR illuminator ON measured with DSS OFF at 30 IRE Video Video Compression H 264 and MJPEG Video Resolution Scalable from 12MP H 264 Full HD 1080p MJPEG to QVGA...

Page 129: ...On Off Up to five embedded web interfaces are supported in the streaming video output but are not supported by Latitude In the Latitude interface the Privacy Mask is independent of the camera s on sc...

Page 130: ...eo and snapshots Tampering Alarm On Off plus duration on event notification recording to SD card recording to NAS and more are supported as events in Latitude IR Illuminator Working Distance 5 meters...

Page 131: ...lter Included Heater Included Power Source 12VDC 10 PoE 802 3af Class 0 Power Consumption 8W 12VDC 10W PoE Physical Dimensions 163 x 104mm 6 43 x 4 1 Weight 0 95 kg 2 1 lbs Environmental Specification...

Page 132: ...blocked either set Internet security level to default or change ActiveX controls and plug in settings To set the default Internet security level 1 Start Internet Explorer IE 2 From the Command Bar too...

Page 133: ...ings Internet Zone dialog box opens 5 In the Security Settings Internet Zone dialog box under ActiveX controls and plug ins set all the following options to Enable or Prompt Automatic prompting for Ac...

Page 134: ...iscovered and displayed in Network locations under Other Devices Control Panel Network Window To enable UPnP discovery in Windows 7 8 and 8 1 1 Click Start and select Control Panel 2 Click Network and...

Page 135: ...discovery is allowed to communicate through Windows Firewall and that other firewalls are not interfering with network discovery To enable UPnP discovery in Windows 10 1 Open the Control Panel 2 Click...

Page 136: ...g 1 Click Start and type in the Search box services msc The Services Local dialog box appears Windows Services Local Dialog Box 2 In the Services Local dialog box scroll down the list to UPnP Device H...

Page 137: ...porary Internet files 1 In Internet Explorer IE from the Command Bar toolbar click Tools and select Internet Options from the menu that appears Command Bar Toolbar Select Internet Options 2 In the Gen...

Page 138: ...ssing the camera Quasar Player Installation Wizard To install the Quasar Player 1 Click Next The Player is installed 2 Click Finish when the next screen opens The installation is completed Quasar Play...

Page 139: ...To clear your computer s cache memory 1 In the Control Panel click Internet Options The Internet Properties dialog box opens 2 From the Browsing History section click Delete The Delete Browsing Histor...

Page 140: ...ols SSL TLS over HTTP HTTPS must be enabled if your network uses SNMPv3 Multicast Streaming As defined in the units Video streaming multicast Uses the ONVIF address defined by the Video Management Sys...

Page 141: ...IP address assignments and lease Alternatively move the camera to an isolated network and make sure camera gets DHCP address and is accessible Move the camera back to the network and test it If you s...

Page 142: ...within specification Streaming video image is hanging stopped Confirm the unit s video streaming settings Refresh your browser screen F5 Check that the bandwidth and bit rate settings of the network a...

Page 143: ...4 Video Compression Standard HTTP Hypertext Transport Protocol HTTPS Hypertext Transport Protocol Secure IP Internet Protocol JPEG Joint Photographic Experts Group LDAP Lightweight Directory Access Pr...

Page 144: ...acket CM CAPX IND P Indoor pendant mounting cap Ready for conduit or 1 1 2 threaded mount CM CAPX OUT W Outdoor wall mounting kit Includes sunshield and pendant cap with 18cm 7 1 in threaded wall moun...

Page 145: ...er Description CM 4S 62 4S electrical box mounting adapter Rotates camera position by 45 when mounting to a 4S electrical box CX POLE 0 Pole Mount Packaged with CX AMRX 1 Mounting Bracket CM 150 62 ad...

Page 146: ...es PH 1 888 747 3547 Support FX 1 805 685 2711 w w w flir com security Corporate Headquarters FLIR Systems Inc 27700 SW Parkw ay Ave Wilsonville OR 97070 USA PH 1 503 498 3547 FX 1 503 498 3153 Docume...

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