8 Troubleshooting
Contacting Technical Support
Before contacting Technical Support, have you:
1. Read the product documentation?
2. Searched the Product Support page?
3. Downloaded and installed the latest version of software and/or firmware?
If you have done all the above and still can’t find an answer to your question,
contact our Technical Support team
8.2
Status Indicator LED
LED
GigE
No Light
No power
or LED is in inactive state
or LED is in error status state with no error
Blinking Green (1 blink)
Persistent IP Address
Blinking Green (2 blinks)
DHCP IP Address
Blinking Green (3 blinks)
Link-Local Address (LLA)
Solid Green
Acquisition Started
Rapid Flashing Green
Firmware update in progress
Flashing Green and Red
General Error
8.3
Network Status LEDs
No Light
No network connection
Left and Right Bright Green
10 GigE connection
Left Dim and Right Bright Green
1 GigE connection
Left and/or Right Blinking Green
Data transfer in progress
4/9/2020
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Integrated Imaging
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FLIR Oryx
®
Installation Guide
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