41
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Cycle time
longer than usual
/ inaccurate
adjustment of
time remaining
during cycle
Cycle time is approximate.
Cycle time is influenced by a number of
factors. Refer to ‘Wash cycles’.
Low water pressure or flow rate.
Ensure that inlet hose filters are not blocked.
Out of balance or oversudsing.
Recovery from out of balance or oversudsing
will extend cycle time. Refer to ‘Caring for
your washer’.
Washing a large load.
Be aware that it will take longer for the
machne to fill.
Selecting various options.
Be aware that some options will extend
cycle time.
Detergent or
fabric softener
remaining in
dispenser at the
end of the cycle
Dispenser drawer not properly closed
or was opened part way through
the cycle.
Ensure the dispenser drawer is fully closed
at the start of the cycle and remains closed
throughout the cycle.
Dirty or blocked dispenser.
Clean the dispenser drawer. Refer to ‘Cleaning
the detergent dispenser drawer’.
Liquid sitting at the ‘Max’ level
at the end of the cycle indicates
a blockage.
Clean the fabric softener dispenser
compartment. Refer to ‘Cleaning the
detergent dispenser drawer’.
Dispenser over loaded
with detergent.
Clean out remaining detergent. Refer to
‘Detergent and softener’.
Composition of the powder
detergent makes it difficult
to dispense.
Dissolve detergent with water to aid
with dispensing.
Washing very
wet at the end of
the cycle
Cycle selected not appropriate.
Particularly short or delicate cycles have
shorter spins which can result in wetter
washing at the end of the cycle.
Incorrect spin speed for load selected.
Select a faster spin speed.
An out of balance load has occurred.
The washer compensates for the out of
balance by using a lower spin speed, to
reduce noise and potential damage to
the product.
