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FireplaceXtrordinair 564 25K CF GSR2, Owner'S Manual, Page: 37 / 44

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FireplaceXtrordinair 564 25K CF GSR2 Owner'S Manual Download Page 37

 

Operation 

37 

© Travis Industries 

4/23/2021 - 1553 

564 25k/35k GSR2 Owner’s 

Rock Wool Placement 

NOTE

: The rock wool is included with the fireplace.  Consult the installation manual for 

details on installing the rock wool. 

The included rock wool is placed on top of the burner to enhance the glow from the burner. 

The rock 

wool works best when it is applied in a very thin layer. 

The best method for applying the rock wool is 

to brush it on to the burner. Compress a clump of rock wool between your thumb and forefinger. Use a 
stiff brush to apply a thin layer of rock wool fibers onto the burner. Do not use the entire bag of rock wool. 
Use only a small amount and save the remainder. Over-use of rock wool will diminish the glow and may 
cause sooting or other adverse conditions. 

 

Summary of Contents for 564 25K CF GSR2

Page 1: ...NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and...

Page 2: ...eed for service or information occur Installation Warnings Installation requirements are printed in the 564 GSR2 Installation Manual All requirements in the installation manual must be met Failure to...

Page 3: ...eplacement 17 Battery InstallationError Bookmark not defined Transmitter Battery InstallationError Bookmark not defined Power Outages 17 Child Proof Feature 18 Normal Operating Sounds 18 Normal Operat...

Page 4: ...ed Light Standing or Intermittent GreenSmart Pilot Convenient Operating Controls Variable Rate Heat Output Low Maintenance Heating Specifications Natural Gas Propane 564 25k Approximate Heating Capaci...

Page 5: ...afety hazard Direct questions about the type of fuel used to your dealer Check for a label on the flame adjust knob on the gas control valve this is the best place to check You may also check for a la...

Page 6: ...the instructions included in this manual If the main burners do not start correctly turn the gas off at the gas control valve and call your dealer for service Instruct everyone in the house how to shu...

Page 7: ...SIT GSR2 remote may be programmed to disable the thermostat or any of the modes flame height blower light comfort control Standing Pilot or auxiliary power input This allows you to tailor the remote t...

Page 8: ...n the battery box IFC will beep 3 times 2 Press the ON button on the transmitter IFC will beep 3 times Figure 2 NOTE If power is cut off to the IFC for an extended period of time you may need to re sy...

Page 9: ...f regardless of transmitter settings REMOTE middle position Burner is controlled by the transmitter NOTE When the battery holder switch is turned to ON or OFF the mode settings Flame Height Comfort Co...

Page 10: ...o continuous pilot are Very Cold Conditions in very cold conditions you may notice that the burner does not light quickly and the flames lift off the burner If this is the situation we recommend you s...

Page 11: ...the need to reset the pilot mode during the heating season we have listed a few strategies below Option 1 Remember to periodically turn on the heater during the heating season If you use your heater...

Page 12: ...and easily Display Overview The transmitter display has four main sections see Figure 4 Figure 4 Listen for the Beep Each time you press a button on the transmitter that controls the fireplace a beep...

Page 13: ...e the target temperature see Figure 7 below Flame height will be adjusted up or down to allow operation without turning the burner on and off also called smart modulation To adjust the target temperat...

Page 14: ...y will display the 7 settings from OFF to HI for full on NOTE Flame height may not be adjusted if operating in Smart Thermostat setting Figure 10 Blower Speed The blower may be controlled using the up...

Page 15: ...the Flame Height to OFF see above Comfort Control rear burner The comfort control rear burner may be turned on and off using the up and down buttons when in Comfort Control Mode see illustration below...

Page 16: ...re low Install four new AA alkaline batteries into the battery box when this occurs see Opening the Battery Box There are 2 locking tabs in the upper corners of face of the battery box Slide the tabs...

Page 17: ...o secure the battery tray into battery box using the locking tabs to ensure a good electrical connection Battery Installation Install 4 AA batteries into the battery holder see Error Not a valid bookm...

Page 18: ...to turn this feature on and off see Figure 14 below HINT This feature is especially useful while using the thermostat setting Figure 14 Normal Operating Sounds Normal Operating Odors This appliance h...

Page 19: ...rea around the pilot to make sure there is no damage Inspect primary air openings for blockage If any problem is found discontinue use and contact your dealer for service Inspect the area behind the a...

Page 20: ...es 4 23 2021 1553 564 25k 35k GSR2 Owner s Grill Installation and Removal Some fireplaces may use grills above and below the glass See the instructions below to remove Note Install the barrier screen...

Page 21: ...on 21 Travis Industries 4 23 2021 1553 564 25k 35k GSR2 Owner s Face Installation and Removal Some fireplaces have a face that fits over the glass frame The face can be removed following the direction...

Page 22: ...er designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals If the barrier be...

Page 23: ...unscrew or lift off see the instructions included with the face for details Open the four latches holding the glass frame in place start with the bottom two follow the directions shown to the right a...

Page 24: ...2021 1553 564 25k 35k GSR2 Owner s Glass Frame Removal and Installation continued The latch can come loose from the latch assembly This occurs only when it is rotated Follow the directions below to re...

Page 25: ...ecuring the Light Housing to the ceiling of the firebox set aside for reinstallation NOTE Take care not to damage the gasket that seals the Light Housing to the top of the fireplace If the gasket appe...

Page 26: ...place and let it cool for 15 minutes Remove the barrier screen and glass assembly see page 22 Remove the media tray skirt Locate the burned out bulb and remove it from the socket by pulling the bulb d...

Page 27: ...orations in front of the log grate Place a thick layer of the ember glass over the perforations making sure to cover all of the holes completely Lightly dress the ember glass with the black touch up p...

Page 28: ...s complete place a generous amount of ember material on the firebox floor on either side of the firebox Completely cover any visible metal on the firebox floor NOTE Make sure no ember material is plac...

Page 29: ...personal injury The burner must be correctly positioned before installing the log set Make sure the burner is fully seated and the pilot is properly aligned See owner s manual for details on burner re...

Page 30: ...h 94500642 When installed the ten 10 logs should appear as shown below Right Twig 250 04930 Rear Log 250 04925 Center Twig 250 04933 Front Ember Chunk 250 04927 Front Left Log 250 04926 Center Left Tw...

Page 31: ...3 564 25k 35k GSR2 Owner s Installation Rear Log The rear log has two pockets that insert over two tabs on the back burner see photos below Place the log in place and push it back The log straddles th...

Page 32: ...tom Place the log so the flat surfaces rest against the burner as shown below Make sure the log does not block any burner holes Right Log The right log has a channel on the bottom that fits over the r...

Page 33: ...r s Front Left Log The front left log has a channel that fits over the grate When in place the knob on the front of the log fits over the grate as well Front Ember Chunk The front ember chunk has a gr...

Page 34: ...in place the fork on the front straddles the grate and the pin rests on the rear burner make sure it is not over any burner holes Center Log The center log has a hole on the back and a fork on the fr...

Page 35: ...ocating pin on the front left log Place the twig as shown below The front left log has a groove that will point the twig upwards and to the right Center Left Twig The center left twig is flat on the b...

Page 36: ...as shown below and to the right Ember Installation NOTE The embers are included with the fireplace Consult the installation manual for details on installing the embers If using the Ember Glo light the...

Page 37: ...glow from the burner The rock wool works best when it is applied in a very thin layer The best method for applying the rock wool is to brush it on to the burner Compress a clump of rock wool between y...

Page 38: ...switch to ON Check thermostat Blower Does Not Work The fireplace is not getting electricity The fireplace has not been on long enough The blower fuse may be blown Check the breaker switch Let the fire...

Page 39: ...t of the glass should be done by a licensed or qualified service person GLASS w FRAME 564 25k 25k CF 250 05062 GLASS w FRAME 564 35k 35k CF 250 04271 SCREEN BARRIER FRONT 250 03340 PILOT ASSY NG PSE 2...

Page 40: ...ation Travis Industries 4 23 2021 1553 564 25k 35k GSR2 Owner s Wiring Diagram Caution Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous ope...

Page 41: ...Travis Industries 4 23 2021 1553 564 25k 35k GSR2 Owner s 564 25K CF Safety Label The safety listing label is attached to the operating tag chained to the heater near the gas control valve A copy is...

Page 42: ...Travis Industries 4 23 2021 1553 564 25k 35k GSR2 Owner s 564 35K CF Safety Label The safety listing label is attached to the operating tag chained to the heater near the gas control valve A copy is...

Page 43: ...iance is in transit alteration or act of God 8 This 7 Year warranty excludes damage caused by normal wear and tear such as paint discoloration or chipping worn or torn gasketing corroded or cracked lo...

Page 44: ...lass Cleaning 24 Glass Frame Removal and Installation 22 Grill Installation and Removal 19 Installation Warnings 2 Intermittent Continuous Pilot 10 Location of Controls 9 Log Set Installation 28 Low B...

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