HERO GRILL
Product Description
The Fire & Flavor HERO empowers outdoor and adventure
lifestyle consumers to enjoy simple and clean charcoal
grilling anywhere they go.
The Fire & Flavor HERO Grill is the world’s first
environmentally friendly and premium portable grill that uses
a biodegradable charcoal pod to make grilling clean, simple
and highly portable. Thoughtful engineering combines a
premium portable grill with environmentally friendly charcoal
pods. The grill is lightweight, foldable to the size of standard
laptop and, better yet, is dishwasher friendly. HERO single-
use charcoal pods are vacuum sealed and simple to dispose of or compost after each use. The charcoal pod is
earth friendly in that it is comprised of cardboard, lava stones and all-natural, instant-light charcoal briquettes.
Fire & Flavor Hero is a registered trademark of Fire & Flavor Grilling Co. All rights are reserved.
HERO GRILL WARRANTY
5-Year Warranty on Metal Parts
HERO Grill warrants that all metal parts used in this HERO Grill are free of defects in material and workmanship for
a period of five (5) years.
1-Year Warranty on Thermometer and Gaskets
HERO Grill warrants that the thermometer, silicone, and gaskets used in this HERO Grill are free of defects in
material and workmanship for a period of one (1) year.
When Does the Warranty Coverage Begin?
Warranty coverage commences on the original date of purchase and covers only the original purchaser. For the
warranty to apply, you must register your grill. If a defect in material or workmanship is discovered during the
applicable warranty period under normal use and maintenance, Fire & Flavor will, at our sole option, replace or
repair the defective components at no cost to you for the component itself. This warranty does not apply to labor, or
any other cost associated with the service, repair or operation of the grill. Fire & Flavor will pay all shipping charges
on warranty parts.
What is Not Covered?
This warranty does not apply to damage caused by abuse or use of the product for purposes other than that for
which it is designed, damage caused by lack of proper use, assembly, maintenance or installation, damages caused
by accidents or natural disasters, damage caused by unauthorized attachments or modifications, or damage during
transport. This warranty does not cover damage from normal wear and tear from use of the product (for example,
scratches, dents, dings and chipping) or changes in the appearance of the grill that do not affect its performance.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR
