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CLEANING OR REMOVING PERSISTENT STAINS FROM SILEXPOL® COMPONENTS

For tough stains, “magic stain removers” can be used, which are available from any supermarket. If said stains are especially persistent, follow the instructions below
considering the different types and colour of the stains.

Whitish Stains

These are most probably due to lime and/or soap remains which have become embedded, to remove them follow these instructions:

- Lime is an alkaline product, therefore it is removed with acid. To remove it, use concentrated vinegar (cleaning product), in cases of serious incrustation and if the

vinegar is unable to eliminate said stain, a hydrochloric acid solution can be used, always taking the necessary precautions for the use of this irritating product.

- If the stain is very persistent apply any of these products to it and allow them to take effect, so that the stain is dissolved. Afterwards, apply the product to a cloth

and rub the stain with it.

DO NOT USE ABRASIVE MATERIAL OR SPONGES.

- If the previous methods do not eliminate the stain. A multi-use oil, called WD-40, can be used (a common and universal product). Apply the spray to the stain, let it

take effect during more or less 15 minutes and rinse the surface well. As well as having de-scaling properties, the oil has a protective effect and will make it difficult
for these remains to reattach to the surface.

- If this product does not work, a universal solvent or a nitrocellulose solvent or acetone can be used. Soak a cloth with the product and place it over the whitish stain,

allow more or less 2 minutes for it to take effect and then clean it again with the same cloth (without using water). It is not necessary to rub.

ATTENTION: solvents and acetones are very aggressive products and should only be used in extreme cases, when all other products have failed; also,
in all cases, applying them will soften the layer of paint so you should wait a minimum of 48 hours before allowing the element to come into contact
with water.

In terms of maintenance, an anti-scalant product in the form of a spray can be used for cleaning shower screens or similar; these products should be applied to the tray and
then rinsed, the use of said products is especially advisable in areas or communities with very hard water.

Remaining stains (other than those that are white)

- For rust stains, use concentrated vinegar. Cover the stain with the vinegar and let it take effect for 15 minutes, then rub with a cloth until the stain is removed and

rinse with hot water.

- For other coloured stains, use undiluted bleach or ammonia. Soak a cloth with the product and apply it to the stain. Let the product take effect on the stain, then

clean.

- If the stain persists, soak a cloth with universal solvent and apply it to the stains. DO NOT USE ABRASIVE MATERIAL OR SPONGES. After applying the solvent, wait

48 hours before using.

Due to the texture of the trays, stains are not easy to remove as residue builds in the lower parts of the texture and is difficult to access; but following the steps
mentioned before, it is possible to eliminate almost 100% of known stains. IN ALL CASES, FIORA RECOMMENDS ROUTINE CLEANING WITH SPECIFIC SPRAYS
AND/OR CLEANING PRODUCTS FOR SHOWER SCREENS. AS A RESULT, THE APPEARANCE OF STAINS THAT ARE MORE DIFFICULT TO REMOVE WILL BE AVOIDED.

INSTRUCTIONS FOR THE SURFACE PREPARATION OF A SILEXPOL® ELEMENT

If a Silexpol® product is damaged due to improper use, there is the possibility of repairing it. Depending on the defect, one of the following options can be used: REPAIR
KIT, SPRAY OR LACQUER.

- You can request a

A REPAIR KIT

for small defects, such as small chips or scratches. Simply indicate the colour of your product.

Depending on the colour, you will receive some small containers of paint and catalyst (which needs to be mixed with the paint and dried once applied), together
with a brush and some instructions regarding how to carry out this EASY reparation. The mixing proportions of the products (paint and catalyst) are indicated on
the containers themselves.

It is advisable not to use the repaired product (wash hand basin, shower tray, etc.) during the following 24/48 hours. The result of this process will reach its maximum
hardness within 72 hours.

- You can request a

REPARATION SPRAY

(only for solid colours; not valid for products that contain a mix of different colours, such as the Nature finishes) when the

defect is large and effected zones or areas larger than simple chips or isolated scratches. Simply indicate the colour of your product.

This is an aerosol or a spray which is directly applied to the damaged area and which must be shaken before use. In order to achieve a perfect finish and effective
attachment, it is important that the area destined to be painted is cleaned and lightly sanded beforehand.

To keep the spray for future use, clean the diffuser after use and store it upside down.

The maximum storage period of the spray is 6 months.

It is advisable not to use the repaired product (wash hand basin, shower tray, etc.) during the following 24/48 hours. The result of this process will reach its maximum
hardness within 72 hours.

- You can request

LACQUER

when the damage is so significant that it affects almost the totality of the item or you wish to change the colour entirely. Simply indicate

the colour of your product.