10-43
Expert Features
Transport Layer
10
Transport Layer
Idle Too Long
Counter
The Idle Too Long counter increments when a connection is idle for greater than a
threshold value, measured in seconds. A count of all Idle Too Long events displays
in the
Overview
counters of Expert View.
Expert Symptom
Idle Too Long events are automatically logged as expert symptoms. The
Symptom
Summary
field provides information about the duration of the idle connection. For
example:
Connection has been idle for 61 s
Connection was idle for 128 s
An idle connection is defined as no packet activity for the connection.
The threshold for this symptom can be changed. The default threshold is an idle
connection for 60 seconds.
Diagnostic Details
__________________________________________________________________
Problem Description:
The connection has been idle for longer than the threshold value.
__________________________________________________________________
Probable Cause(s):
1. One of the hosts may be disconnected.
2. The application on the connection is not running correctly.
__________________________________________________________________
Recommended Action(s):
1. Check the hosts are up and running.
2. Check the application on the hosts is running correctly.
Summary of Contents for Surveyor
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Page 211: ...10 7 Expert Features Expert Layers 10 Figure 10 3 Expert Application Layer Example ...
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