Fiery KM-C3130 User Software Installation Manual Download | Manualshive

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4

4-1

On a Windows computer

This chapter provides troubleshooting tips.

On a Windows computer

Setting up printing on Windows NT 4.0 or Windows
2000/XP/Server 2003 computers

If you have problems installing the Fiery X3e with Windows NT 4.0 or Windows
2000/XP/Server 2003, try installing another PostScript printer (such as the Apple
LaserWriter IIg), and then install the Fiery X3e. Installing another printer ensures that
all files are properly installed and available. For instructions, see your
Windows documentation.

For information about problems you may encounter using the PostScript Printer
Driver for Windows NT 4.0, see the Adobe README file (readmeNT) included in
English\Prntdrvr\Ps_drvr\Win_NT4x on the User Software CD. For Windows
2000/XP/Server 2003, see your Windows 2000/XP/Server 2003 documentation.

Reinstalling the Adobe PostScript Printer Driver on
Windows 98/Me

If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions
and related files before installation.

For additional information about problems you may encounter using the Adobe
Printer Driver for Windows 98/Me, see the Adobe README file (readme9x.wri)
included in English\Prntdrvr\Ps_drvr\Win_9x_ME on the User Software CD.

Chapter 4:
Troubleshooting

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Summary of Contents for KM-C3130

Page 1: ...Fiery X3e 31C M Color Server USER SOFTWARE INSTALLATION GUIDE ...

Page 2: ... users who send jobs from their computers The Color Guide provides information on managing the color output of the Fiery X3e 31C M Color Server It explains how to calibrate your copier printer and take advantage of the ColorWise color management system as well as features in ColorWise Pro Tools The Fiery Color Reference addresses concepts and issues associated with managing color output of the Fie...

Page 3: ...r Imaging logo the Fiery Driven logo the Intelligent Device Management logo the PrintMe logo the Splash logo the Unimobile logo the Velocity OneFlow logo Everywhere You Go Changing the Way the World Prints AutoCal AutoGray Best ColorCal Command WorkStation Device IQ DocBuilder DocBuilder Pro DocStream FreeForm Fiery Link Fiery Prints Fiery Spark Intelligent Device Management NetWise PrintMe PrintM...

Page 4: ...n Dieses Gerät wurde sowohl einzeln als auch in einer Anlage die einen normalen Anwendungsfall nachbildet auf die Einhaltung der Funkentstörbestimmungen geprüft Es ist jedoch möglich dass die Funkentstörbestimmungen unter ungünstigen Umständen bei anderen Gerätekombinationen nicht eingehalten werden Für die Einhaltung der Funkentstörbestimmungen einer gesamten Anlage in der dieses Gerät betrieben ...

Page 5: ...the above warranty period EFI makes no warranty or representation that the Software will meet your specific requirements that the operation of the Software will be uninterrupted secure fault tolerant or error free or that all defects in the Software will be corrected EFI makes no warranty implied or otherwise regarding the performance or reliability of any third party products software or hardware...

Page 6: ...al The rights and obligations of the parties related to this Agreement will be governed in all respects by the laws of the State of California exclusively as such laws apply to contracts between California residents performed entirely within California The United Nations Convention on Contracts for the International Sale of Goods and any other similar convention does not apply to this Agreement Fo...

Page 7: ...ter connection 1 8 Setting up PostScript or PCL printing with Windows NT 4 0 1 19 Installing the PostScript or PCL printer driver for Windows NT 4 0 1 20 Configuring installed options 1 23 Completing the Windows NT 4 0 printer connection 1 28 Setting up PostScript or PCL printing with Windows 2000 XP Server 2003 1 35 Installing the PostScript or PCL printer driver for Windows 2000 XP Server 2003 1...

Page 8: ...ter Setting up the Fiery X3e as a PostScript printer 2 1 Setting up Mac OS 9 x printer drivers and printer description files 2 2 Setting up Mac OS X printer drivers and printer description files 2 5 Installing Fiery X3e software and fonts 2 9 Installing MRJ on your computer 2 10 Configuring a connection for ColorWise Pro Tools 2 11 Configuring a connection for Fiery Spooler 2 14 Configuring a conn...

Page 9: ...ows computer 4 1 Setting up printing on Windows NT 4 0 or Windows 2000 XP Server 2003 computers 4 1 Reinstalling the Adobe PostScript Printer Driver on Windows 98 Me 4 1 Problems with the Fiery utilities on Windows computers 4 2 On a Mac OS computer 4 2 Setting up the Fiery X3e in the Mac OS 9 Chooser 4 2 Setting up the Fiery X3e in the Mac OS X Print Center 4 3 Index ...

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Page 11: ...8 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 wherever appropriate This icon specifies information that applies only to the Fiery X3e copier This icon specifies information that applies only to the Fiery X3e printer The Fiery X3e includes support for Fiery WebTools and software for Command WorkStation which enables an operator to manage all jobs sent to the Fiery X3e ...

Page 12: ...d are used for font substitution in PDF files Includes 81 scalable PCL fonts Built in ColorWisecolor management and NetWise networking management Fiery WebTools including WebSetup Windows only Status WebLink Installer WebDownloader and WebScan Fiery utilities including Fiery Downloader Fiery Mail Port Windows only and Fiery Spooler Mac OS only Fiery Remote Scan ColorWise Pro Tools Command WorkStat...

Page 13: ... X3e to appear in the Print and Page Setup dialog boxes of popular applications The Fiery X3e PPDs provide information about the Fiery X3e and your particular copier printer model to the application and printer driver you are using PostScript fonts Mac OS only PostScript screen and printer fonts that correspond to the PostScript printer fonts installed on the Fiery X3e For a complete list of PostS...

Page 14: ... in modules for supported TWAIN compliant application software that enable you to scan images from the copier directly into the application Enables you to scan to E mail Mailbox Disk FTP Internet Fax and the Hold queue To use Fiery Remote Scan see the Printing Guide Command WorkStation Windows only Enables the operator to control the Fiery X3e functions from Windows 98 Me and Windows NT 2000 XP Se...

Page 15: ...played on your monitor and then to the printed output Color reference files Reference pages that you can print to view the range of colors available on your Fiery X3e For the most predictable color results refer to these pages when defining colors in applications For more information on color management see the Color Guide Calibration files Includes measurement files and targets that you can use w...

Page 16: ...ting See the Printing Guide WebLink Provides a link to another web page provided you have a valid Internet connection See the Printing Guide and the Configuration Guide Installer Allows you to download the Fiery Link installer and Fiery X3e printer file installers directly from the server See Chapter 3 WebDownloader Allows you to download PostScript PCL EPS and PDF files to the Fiery X3e See the P...

Page 17: ...o using the User Software CD you can download printer drivers from the Fiery X3e with the Installer WebTool if the administrator has enabled Internet access to the Fiery X3e For instructions see Using the Fiery WebTools Installer on page 3 2 Once you download the printer files the installation process is identical to installing from the User Software CD Job Monitor which allows you to track the st...

Page 18: ...configuring installable options and setting up the printer connection NOTE The following procedures display Windows 98 illustrations Windows Me differences are noted TO INSTALL THE POSTSCRIPT OR PCL PRINTER DRIVER FOR WINDOWS 98 ME 1 Click Start choose Settings and then choose Printers 2 In the Printers window double click the Add Printer icon and click Next 3 Specify printing using a Local printe...

Page 19: ..._ME 6 Make sure Oemsetup inf is selected and click OK The path is copied to the Install From Disk dialog box 7 Verify the path is correct and click OK 8 Select the Fiery X3e printer driver appropriate for your printer and click Next NOTE Use Fiery X3e 31C M PS v2 0 eu or Fiery X3e 31C M PCL v2 0 eu when A4 is the default paper size Use Fiery X3e 31C M PS v2 0 or Fiery X3e 31C M PCL v2 0 when Lette...

Page 20: ... Fiery X3e for the options installed on the copier printer This allows the Fiery X3e to take advantage of the copier printer options You can configure the options manually Or for TCP IP network connections you can use the Two Way Communication feature to configure the options automatically Configuring installed options manually The following procedure describes how to manually configure the Fiery ...

Page 21: ... printer driver Optional Trays Not Installed Universal Cassette Tray 3 Universal Cassettes Tray 3 4 LCC Tray 3 Duplex Option Not Installed Installed Finisher Option Not Installed Single Staple Finisher Folding Finisher Engine Storage Option Not Installed Extension Memory Hard Disk Drive Extension Memory and Hard Disk Drive Auto Trapping Not Installed Installed NOTE The Auto Trapping option is not ...

Page 22: ...ou allow the Fiery X3e to complete the actual setting The Two Way Communication feature also updates Expert Color Settings options to reflect the current color settings on the Fiery X3e To access the Expert Color Settings options click the Expert Settings tab in the ColorWise print option bar of the Fiery printing tab of your printer driver For more information see the Color Guide TO CONFIGURE INS...

Page 23: ...ect Update Fiery Driver When Opened 8 Click Update 9 To receive an e mail notification after your job has been printed select Enable E mail Notification and type in the e mail address to which an e mail notification is sent You will also receive e mail notification of any errors that occur during printing NOTE Enable E mail Notification is displayed only if Email Service is enabled at Setup 10 Cli...

Page 24: ...ry X3e rather than print directly TO PREPARE THE FIERY X3E AND YOUR COMPUTER FOR PARALLEL PORT PRINTING 1 Connect the Fiery X3e to the parallel port on your computer For instructions see the Configuration Guide 2 In Network Setup Port Setup Parallel Port Setup on the Fiery X3e Control Panel set Enable Parallel Port to Yes For more information about Fiery X3e Setup see the Configuration Guide 3 If ...

Page 25: ...this selection carefully It may read LPT 1 Printer Port which is not equivalent to LPT 1 ECP Printer Port If this box does not read LPT 1 ECP Printer Port change the port setting now as described in To prepare the port for parallel port printing on page 1 11 and then return to this procedure You may need your Windows System CD 4 If you changed the selection in the Print to the following port menu ...

Page 26: ...he Port Timeout in Seconds to 5 select Print directly to the printer 7 Click Apply You are now ready to print from your applications to the Fiery X3e with the parallel port To confirm the connection print a Test Page 8 Click the General tab 9 Click Print Test Page and click OK 10 In the Job Notes field type user and job identification information and click OK If the Test Page prints successfully y...

Page 27: ... THE PORT FOR PARALLEL PORT PRINTING IN WINDOWS 98 ME 1 Click Start choose Settings and then choose Control Panel 2 Double click System The System Properties dialog box appears 3 Click the Device Manager tab 4 Double click Ports 5 Double click the port with LPT1 in its name ...

Page 28: ...e Update Device Driver Wizard dialog box appears 7 Click Next 8 Select Display a list of all the drivers in a specific location so you can select the driver you want and then click Next 9 Select Show all hardware 10 From the Manufacturers list select Standard port types From the Models list select ECP Printer Port not Printer Port Click Next ...

Page 29: ...hould be set up before you begin The file server should be configured with a print server and print connection for the Fiery X3e For details see your NetWare documentation and the Configuration Guide To print from Windows 98 Me computers over IPX Novell you must first set up IPX SPX protocols and then configure the Fiery X3e by choosing the IPX frame type and entering the settings for the port you...

Page 30: ...col icon 4 Click the Advanced tab 5 Select Frame Type in the Property list 6 In the Value menu choose the Frame Type that corresponds to the one set in Fiery X3e Network Setup If necessary print the Configuration page from the Fiery X3e Control Panel to determine which frame type s are configured ...

Page 31: ...K and close the Network Control Panel 8 When prompted to restart your computer click Yes TO SET UP A PORT FOR IPX NOVELL PRINTING WITH WINDOWS 98X ME 1 Click Start choose Settings and then choose Printers 2 Click the Fiery X3e printer icon and choose Properties from the File menu 3 Click the Details tab and click Add Port A list of connection options appears ...

Page 32: ...e General tab click Apply and then click Print Test Page After the Test Page prints successfully you are ready to print from the computer Setting up SMB printing with Windows 98 Me SMB printing also known as Windows or WINS printing allows you to install the PostScript or PCL printer driver and printer description files on your computer from the Fiery X3e using Point and Print and print to a parti...

Page 33: ...ironment 2 Browse for the printer you want to print to Browse for the name entered in Network Setup Service Setup Windows Setup Server Name For this information see the Configuration page NOTE You can also locate the printer using the Find feature on your Windows computer Click Start choose Find and then choose Computer Enter the name of the printer and click Find Now If you are not able to locate...

Page 34: ...a Test Page choose Yes and click Finish The necessary files are installed to your computer If the test page prints successfully you are ready to print from the computer Setting up IPP printing with Windows 98 Me With Internet Printing Protocol IPP print jobs are sent to the Fiery X3e over the Internet IPP printing is supported on Windows 2000 XP Server 2003but can be enabled on Windows 98 Me compu...

Page 35: ...dd Port dialog box appears 4 Enter the network path for the printer 5 Click OK Setting up PostScript or PCL printing with Windows NT 4 0 To set up the Fiery X3e as a PostScript or PCL printer you must install the PostScript or PCL printer driver for Windows NT 4 0 and the corresponding printer description files You must also configure the print connection between the computer and the Fiery X3e If ...

Page 36: ...inter is similar to adding a port See Completing the Windows NT 4 0 TCP IP and LPR connection on page 1 29 TO INSTALL THE POSTSCRIPT OR PCL PRINTER DRIVER FOR WINDOWS NT 4 0 1 If you are installing from the User Software CD insert it into the CD ROM drive 2 Click Start choose Settings and then choose Printers 3 Double click Add Printer 4 To install a printer locally select My Computer and click Ne...

Page 37: ...ng to your network type 6 In the dialog box displaying lists of manufacturers and printers click Have Disk The Install From Disk dialog box prompts you for the disk 7 If you are installing from the CD type the name of the CD ROM drive for example D and click Browse If you are installing from files you downloaded using the Installer WebTool type the name of your hard disk drive for example C and cl...

Page 38: ...in_NT4x or prntdrvr Prntdrvr Pcl6_drvr Win_NT4x folder and click Open Make sure Oemsetup inf or Oemsetup is selected The path is copied to the Install From Disk dialog box 9 Verify that the path is correct and click OK 10 In the Printers list select the Fiery X3e printer driver appropriate for your printer and click Next NOTE Use Fiery X3e 31C M PS v2 0 eu or Fiery X3e 31C M PCL v2 0 eu when A4 is...

Page 39: ...options After you have completed the printer driver installation you must configure the Fiery X3e to reflect the options installed on the copier printer This allows the Fiery X3e to take advantage of the copier printer options You can configure the options manually or for TCP IP network connections you can use the Two Way Communication feature to configure the options automatically Configuring ins...

Page 40: ...Engine Optional Trays Not Installed Universal Cassette Tray 3 Universal Cassettes Tray 3 4 LCC Tray 3 Duplex Option Not Installed Installed Finisher Option Not Installed Single Staple Finisher Folding Finisher Engine Storage Option Not Installed Extension Memory Hard Disk Drive Extension Memory and Hard Disk Drive Auto Trapping Not Installed Installed 6 Click OK to activate the current settings ...

Page 41: ...talled option from the Available Options list and click Add to move the option to the Installed Options list Engine Configuration Copier Printer Optional Trays Not Installed Universal Cassette Tray 3 Universal Cassettes Tray 3 4 LCC Tray 3 Duplex Option Not Installed Installed Finisher Option Not Installed Single Staple Finisher Folding Finisher Engine Storage Option Not Installed Extension Memory...

Page 42: ...o Way Communication feature also updates Expert Color Settings options to reflect the current color settings on the Fiery X3e To access Expert Color Settings options click the Expert Settings tab in the ColorWise print option bar of the Fiery printing tab of your printer driver For more information see the Color Guide TO SET UP TWO WAY COMMUNICATION FOR POSTSCRIPT OR PCL PRINTER DRIVERS FOR WINDOW...

Page 43: ...pened select Update Fiery Driver When Opened 8 Click Update 9 To receive an e mail notification after your job has been printed select Enable E mail Notification and type in the e mail address to which an e mail notification is sent You will also receive e mail notification of any errors that occur during printing NOTE Enable E mail Notification is displayed only if Email Service is enabled at Set...

Page 44: ... TO SET UP PARALLEL PRINTING FOR WINDOWS NT 4 0 1 Click Start choose Settings and then choose Printers 2 Double click the Fiery X3e icon and choose Properties from the Printer menu In the Ports tab confirm that LPT1 Local Port is checked The Fiery X3e is ready to accept parallel print jobs from your computer using the Windows NT 4 0 PostScript printer driver and the Fiery X3e printer description f...

Page 45: ...wing steps Prepare the Fiery X3e to accept print jobs using TCP IP and LPR protocols For details see the Configuration Guide Enable LPD from the Fiery X3e Control Panel For details see the Configuration Guide Configure the computer for the TCP IP connection Before you continue contact the system administrator for the IP address assigned to the Fiery X3e as well as the subnet mask and the gateway a...

Page 46: ...direct NOTE Printing to the direct queue is supported on Windows NT 4 0 through the LPR port 6 Click OK The computer checks the address or DNS name you entered and notifies you if it cannot resolve the address 7 Click Close in the Printer Ports dialog box The new port configuration is reflected in the Ports tab You must close the Printer Properties dialog box to verify the connection 8 Click OK to...

Page 47: ... IPX printing Set up the IPX connection on the computer NetWare protocols NWLink IPX SPX Compatible Transport and NetWare client services should already be installed on the Windows NT 4 0 computer TO SET UP IPX NOVELL PRINTING FOR WINDOWS NT 4 0 1 Double click Network Neighborhood 2 Double click NetWare or Compatible Network A list of NetWare servers appears 3 Double click the NetWare Tree or File...

Page 48: ...the NetWare server 8 Choose Properties from the File menu and click the Ports tab Verify that the connection to the NetWare queue is listed and selected as a port for the Fiery X3e 9 Click the General tab and click Print Test Page 10 In the printer Job Notes window type user and job identification information and click OK The Test Page remains listed in the queue window until it is printed The Fie...

Page 49: ...dows NT 4 0 on page 1 34 If you install more than one printer give each a descriptive name during printer driver installation such as Aero Print or Aero Hold so you can easily identify printers NOTE To change printer defaults and configure installable options from Windows NT 4 0 you must log on with the special log in name efi_admin_efi instead of Administrator and use the password specified in Fi...

Page 50: ... Name For this information see the Configuration page The amount of network traffic determines the amount of time required for the Browse function NOTE You can also locate the printer with the Find feature on your Windows computer Click Start choose Find and then choose Computer Enter the name of the printer and click Find Now If you are not able to locate your Fiery X3e contact your network admin...

Page 51: ...he computer and the Fiery X3e If you are printing over a network you must configure a network connection If you are printing directly to the printer you must configure a parallel port connection NOTE For Windows Server 2003 use the Windows 2000 XP printer driver NOTE The procedures for configuring the options for the PostScript and PCL printer drivers are similar The following illustrations show t...

Page 52: ...oose Printer and Faxes On Windows Server 2003 click Start choose Control Panel and then choose Printers and Faxes 2 On Windows 2000 double click the Add Printer icon and click Next On Windows XP click Add Printer On Windows Server 2003 choose Add a printer 3 Specify printing using a Local printer and click Next This procedure describes the installation of a local printer You can modify the connect...

Page 53: ...om the files you downloaded using the Installer browse to prntdrvr Prntdrvr Ps_drvr Win_2K_XP or prntdrvr Prntdrvr Pcl6_drvr Win_2K_XP and click Open Make sure Oemsetup inf or Oemsetup is selected and click Open 7 Verify the path is correct and click OK The path is copied to the Install From Disk dialog box 8 In the Printers box select the Fiery X3e printer driver appropriate for your printer and ...

Page 54: ... a test page select No The necessary files are installed to your hard disk drive 11 If this is the first printer driver you are installing on the computer you may be prompted to install files from the Windows 2000 CD Insert the CD ROM browse to the win2000 english i386 folder and then click OK When installation is complete the Printers window appears with an icon for the newly installed printer Yo...

Page 55: ...options automatically Configuring installed options manually The following procedure describes how to manually configure the Fiery X3e for the options installed on the copier printer TO CONFIGURE INSTALLABLE OPTIONS ON THE FIERY X3E FROM THE POSTSCRIPT PRINTER DRIVER FOR WINDOWS 2000 XP SERVER 2003 1 On Windows 2000 click Start choose Settings and then choose Printers On Windows XP click Start and...

Page 56: ... Optional Trays Not Installed Universal Cassette Tray 3 Universal Cassettes Tray 3 4 LCC Tray 3 Duplex Option Not Installed Installed Finisher Option Not Installed Single Staple Finisher Folding Finisher Engine Storage Option Not Installed Extension Memory Hard Disk Drive Extension Memory and Hard Disk Drive Auto Trapping Not Installed Installed 6 Click Apply then OK to activate the current settin...

Page 57: ... specify the options installed on the Fiery X3e 4 Select an installed option from the Available Options list and click Add to move the option to the Installed Options list Engine Configuration Copier Printer Optional Trays Not Installed Universal Cassette Tray 3 Universal Cassettes Tray 3 4 LCC Tray 3 Duplex Option Not Installed Installed Finisher Option Not Installed Single Staple Finisher Foldin...

Page 58: ...ttings tab in the ColorWise print option bar of the Fiery printing tab of your printer driver For more information see the Color Guide SETTING UP TWO WAY COMMUNICATION FOR POSTSCRIPT OR PCL PRINTER DRIVERS FOR WINDOWS 2000 XP SERVER 2003 NOTE The procedures for the PostScript and PCL printer drivers on Windows 2000 XP Server 2003 are similar The following procedure displays Windows 2000 illustrati...

Page 59: ...nfigure a port on each Windows 2000 XP Server 2003 computer for the network type NOTE The procedures for completing the printer connection for Windows 2000 and Windows XP Server 2003 are similar Windows 2000 illustrations are used in the following procedure with relevant differences noted in the text To do this See Configure the parallel connection Completing the Windows 2000 XP Server 2003 parall...

Page 60: ...P click Start and choose Printers and Faxes On Windows Server 2003 click Start choose Control Panel and then choose Printers and Faxes 2 Double click the Fiery X3e icon and choose Properties from the Printer menu In the Ports tab confirm that LPT1 Local Port is selected The Fiery X3e is ready to accept parallel print jobs from your computer using the Windows 2000 XP Server 2003 PostScript printer ...

Page 61: ...Port 9100 from the Fiery X3e Control Panel For details see the Configuration Guide Configure the computer for the TCP IP connection Before you continue contact the system administrator for the IP address assigned to the Fiery X3e as well as the subnet mask and the gateway address if they are used The TCP IP protocol should already be installed on the Windows 2000 XP Server 2003 workstation NOTE Yo...

Page 62: ...ter TO SET UP TCP IP AND PORT 9100 OR LPR CONNECTION FOR WINDOWS 2000 XP SERVER 2003 1 Open the Properties dialog box for the Fiery X3e and click the Ports tab 2 Click Add Port 3 Select Standard TCP IP Port for Available port types and click New Port ...

Page 63: ...IP Printer Port Wizard dialog box appears 5 Type the IP address of the Fiery X3e 6 Click Next 7 Make sure that Generic Network Card is selected as Standard for Device Type and click Next 8 Click Finish to close the Add Standard TCP IP Printer Port Wizard dialog box and click Close in the Printer Ports dialog box ...

Page 64: ...rties dialog box The configure Standard TCP IP Port Monitor dialog box appears 10 If you have LPD printing enabled at the Fiery X3e Control Panel select LPR for Protocol and LPR Byte Counting Enabled under LPR Settings NOTE You can also proceed without selecting LPR Byte Counting Enabled under LPR settings ...

Page 65: ...t to the printer connection selected for Port 9100 printing at the Fiery X3e Control Panel 12 Enter the name of the print connection For LPR use print or hold For Port 9100 manually enter the following port numbers for each print connection under Raw Settings direct 9100 default or 9101 print 9100 default or 9102 hold 9103 NOTE Type the number exactly as shown 13 Click OK to close the Configure St...

Page 66: ...Ware protocols NWLink IPX SPX Compatible Transport and NetWare client services should already be installed on the Windows 2000 XP Server 2003 computer TO SET UP IPX NOVELL PRINTING FOR WINDOWS 2000 XP SERVER 2003 1 On Windows 2000 double click My Network Places On Windows XP click Start and then click My Network Places On Windows Server 2003 click Start choose Explorer and then click My Network Pl...

Page 67: ...ow appears with the name of the print queue on the NetWare server 8 Choose Properties from the File menu and click the Ports tab Verify that the connection to the NetWare queue is listed and selected as a port for the Fiery X3e 9 Click the General tab and click Print Test Page 10 In the printer Job Notes field type user and job identification information and click OK The Test Page remains listed i...

Page 68: ...XP Server 2003 If you install more than one printer give each a descriptive name during printer driver installation such as Aero Print or Aero Hold so you can easily identify printers BEFORE YOU BEGIN Configure the Fiery X3e for SMB printing in Network Setup Service Setup Windows Setup SMB printing is referred to as Windows Printing in Setup on the Control Panel Map and on the Configuration page F...

Page 69: ...nter driver from the User Software CD see To install the PostScript or PCL printer driver for Windows 2000 XP Server 2003 on page 1 36 Setting up IPP printing with Windows 2000 XP Server 2003 With Internet Printing Protocol IPP print jobs are sent to the Fiery X3e over the Internet IPP printing is supported directly for Windows 2000 XP Server 2003 computers IPP printing is not supported on Windows...

Page 70: ...hoose Printers and Faxes 2 On Windows 2000 double click the Add Printer icon and click Next On Windows XP click Add Printer On Windows Server 2003 choose Add a printer 3 Select Network printer and click Next 4 Select Connect to a printer on the Internet or on your intranet Type an IP address or computer name in the URL field The URL for the printer is the IP address or DNS name followed by ipp and...

Page 71: ...he Fiery X3e remotely Jobs are sent to the Fiery X3e in the form of e mail attachments You can set up e mail printing on Windows computers by adding the EFI Fiery Mail Port software as a printer port To set up the Fiery X3e for e mail printing see the Configuration Guide After Setup has been performed install the software from the User Software CD onto your Windows computer and then add a port NOT...

Page 72: ...choose Printers 2 In the Printers window right click the icon for the Fiery X3e printer driver For instructions on installing the printer driver see Installing the PostScript or PCL printer driver for Windows 98 Me on page 1 2 3 Choose Properties and click the Details tab 4 Click Add Port 5 Click Other and select EFI Fiery Mail from the list of ports 6 Click OK ...

Page 73: ...or IP address of the SMTP server for the port monitor to use 8 Click Advanced The E Mail Port Configuration dialog box appears 9 Enter the following information For Fiery Server E mail Address The e mail address of the Fiery X3e Queue The print connection on the Fiery X3e that you want For Outgoing Mail Server SMTP Server Name The SMTP server to use From Address The from address to insert in the e...

Page 74: ...o the EFI Fiery Mail Port appears in the Details tab of the Fiery X3e printer driver 11 Click Apply and then click OK The connection for the EFI Fiery Mail Port has now been configured TO CONFIGURE THE CONNECTION FOR THE EFI FIERY MAIL PORT ON WINDOWS NT 4 0 1 Click Start choose Settings and then choose Printers 2 In the Printers window double click the Add Printer icon and click Next 3 Specify pr...

Page 75: ...ox appears 6 Enter the basic information required to set up the e mail port Fiery s E mail Address Enter the e mail address of the Fiery X3e Outgoing Mail Server Enter the name or IP address of the SMTP server for the port monitor to use 7 Click Advanced The E Mail Port Configuration dialog box appears ...

Page 76: ...ess to insert in the e mail For Options Break apart messages larger than The maximum size of a single e mail message is displayed If a job exceeds this size it is split into multiple messages each not exceeding this size Status messages from Fiery X3e When enabled the Status option requests the Fiery X3e to send status reports of the job via e mail 9 Click OK The Add Printer Wizard dialog box appe...

Page 77: ...from the User Software CD can cause unpredictable results To use DocBuilder Pro you must install Acrobat v5 0 5 from the Fiery DocBuilder Pro CD To install Acrobat see Adobe Acrobat on page 1 65 You can also install PitStop from the Fiery DocBuilder Pro CD to allow you to edit your PDF before imposing it To install PitStop see PitStop on page 1 66 The Fiery utilities must be separately installed o...

Page 78: ...ust have Service Pack 3 installed on your Windows 2000 computer and Service Pack 1 installed on your Windows XP computer If not a warning message alerts you to install the Service Pack The TWAIN Fiery Remote Scan Module installer automatically creates a folder named Twain_32 in the Windows folder on your hard disk and then installs the Fiery Remote Scan plug in module into the folder NOTE Before i...

Page 79: ...ery utilities TO INSTALL SUN JAVA ON YOUR COMPUTER 1 When the dialog box prompting you to install Java Runtime Environment JRE appears click OK to proceed with installation 2 Click Yes in the License Agreement dialog box ...

Page 80: ...in To install Fiery utilities on page 1 64 After installation of the Sun Java files a Java Web Start shortcut is created on your computer desktop This is not intended for use with Fiery X3e software so you may delete the shortcut if you wish TO INSTALL FIERY UTILITIES 1 Open the appropriate folder for the software you want to install 2 Double click the Setup exe icon 3 Follow the instructions in t...

Page 81: ...DocBuilder Pro CD NOTE To use DocBuilder Pro you must have the dedicated dongle installed to the parallel port on your computer If the dongle is not installed refer to the documentation packaged with the dongle For more information about Adobe Acrobat for Windows see the Readme pdf file on the Fiery DocBuilder Pro CD TO INSTALL ACROBAT 1 Insert the Fiery DocBuilder Pro CD in the CD ROM drive 2 Ope...

Page 82: ...le in the file name pp_5 setup_de exe de represents German The identifiers for the other languages are us English fr French and es Spanish 3 Double click the PitStop setup icon you want The Welcome to Enfocus PitStop Setup dialog box appears 4 Click Next and then click Yes to the license agreement The Information dialog box appears NOTE Make sure to complete the Enfocus Certified PDF Personal Info...

Page 83: ...Fiery utilities is similar Fiery Printer Delete Utility is installed and used locally so connection to the Fiery X3e is not required before using the software TO USE FIERY PRINTER DELETE UTILITY 1 Click Start choose Programs and then choose Fiery 2 Click FieryPrinterDeleteUtility The Fiery Driver Uninstall Tool dialog box appears If any Fiery X3e printer drivers are found on your computer they are...

Page 84: ...s you must configure the connection to the Fiery X3e Similar configuration is used for all Fiery utilities so any change in one configuration affects all the other connections Configuration for most Fiery utilities is described in the following procedure For configuration of specific Fiery utilities see Configuring the connection for Command WorkStation on page 1 71 BEFORE YOU BEGIN Print the Conf...

Page 85: ...me Enter a name for the Fiery X3e This name does not have to match the actual Server Name of the Fiery X3e NOTE The nickname cannot contain any of the following seven characters _ space tab Protocol Choose the type of network protocol you are using from the menu NOTE Fiery utilities are not supported over IPX SPX Command WorkStation is supported on Windows computers over TCP IP Server Name Enter t...

Page 86: ...to your Fiery X3e server or network such as a server name or IP address If you change Fiery X3e Setup information do so before reconfiguring the connection TO MODIFY THE CONFIGURATION 1 To edit information for a Fiery X3e in the list of available servers select the Fiery X3e by its nickname and click Modify 2 Make the necessary changes in the Modify Server Settings dialog box and click OK 3 To add...

Page 87: ...to configure the connection to the Fiery X3e TO CONFIGURE THE CONNECTION FOR COMMAND WORKSTATION 1 Print a Configuration page The information on this page helps you locate the Fiery X3e if it is not on the same local subnet as your computer 2 Start Command WorkStation The Available Servers dialog box appears All servers found in the local subnet are displayed ...

Page 88: ...ual tab to search by DNS name or IP address Click Add to add the server to the Available Servers list 4 Click the Auto Search tab and then click Advanced to search by either a range of IP addresses or the IP address and subnet mask 5 Click Search All available servers appear in the Available Servers list ...

Page 89: ...rver you want to use and click Add The selected Fiery X3e server appears in the Login Server dialog box 7 Click the icon next to the server name The Log In dialog box appears 8 Select Administrator Operator or Guest and click Log In Your computer is connected to the server ...

Page 90: ...ONFIGURATION 1 Start Command WorkStation The Login Server window appears 2 Select the Fiery X3e server for which you want to modify the configuration and click Remove The Available Servers dialog box appears 3 To add the modified Fiery X3e server follows steps 3 through 6 of the procedure To configure the connection for Command WorkStation on page 1 71 To modify the connection to the Fiery X3e you...

Page 91: ...er printer model can produce The method used to print the Pantone ps file differs depending on the Spot Color Matching setting For more information see the Printing Guide and the Color Guide Rgb_01 doc a file you can print from Microsoft Word 97 or later to view available RGB colors Rgb_02 ppt a file you can print from PowerPoint 6 0 or later to view available RGB colors Calibrat folder inside the...

Page 92: ...y the profiles to the Windows System Color folder on your hard disk If you are using Windows NT or Windows 2000 copy the profiles to the Winnt System32 Color folder on your hard disk drive NOTE If a folder named Color does not exist in the System32 folder create one and install the profiles into it If you are using Windows XP Server 2003 right click the profile you want and click Install Profile N...

Page 93: ...8 Me browse to the Windows System Color folder select Efirgb icc and then click Load For Windows NT 4 0 or Windows 2000 browse to the Winnt System32 Color folder select Efirgb icc and then click Load For Windows XP Server 2003 browse to the Windows System32 spool driver color folder select Efirgb icc and then click Load The Efirgb v1f file is displayed in the RGB menu of the RGB Setup dialog box 5...

Page 94: ...le may vary slightly from its file name TO LOAD THE ICC COPIER PRINTER DEVICE PROFILE IN PHOTOSHOP 5 X 1 Start Photoshop 2 Choose Color Settings from the File menu and choose CMYK Setup from the Color Settings submenu 3 In the CMYK Setup dialog box choose ICC as the CMYK color model 4 Select the profile that corresponds to the Fiery X3e from the Profile menu NOTE Three profiles are provided Fiery ...

Page 95: ...he RGB menu 4 Choose the profile that corresponds to the Fiery X3e from the CMYK menu 5 Click OK NOTE Three profiles are provided Fiery 31 C M ICC Fiery 31 C M 100GCR ICC and Fiery 31 C M HiGCR ICC For more information on using profiles see the Color Guide Installing the printer description files for Windows The User Software CD contains printer description files for popular Windows applications A...

Page 96: ...ntdrvr Ps_drvr Win_NT4x or English Prntdrvr Pcl6_drvr Win_NT4x For Windows 2000 XP Server 2003 select English Prntdrvr Ps_drvr Win_2K_XP or English Prntdrvr Pcl6_drvr Win_2K_XP 2 Copy the printer description file for your Fiery X3e to the appropriate location If you use Copy this file To this location PageMaker 5 0 or later EF4M4O11 ppd Letter EF4M4A11 ppd A4 EF4X4O11 PDD Letter EF4X4A11 PDD A4 Fo...

Page 97: ... the Fiery X3e with the Installer WebTool if the site administrator has enabled Internet access to the Fiery X3e For instructions see page 3 2 Once you download the printer files the installation process is identical to installing from the User Software CD Setting up the Fiery X3e as a PostScript printer To set up the Fiery X3e as a PostScript printer you must install the PostScript printer driver...

Page 98: ... you downloaded using the Installer WebTool open the Printer Driver folder on your hard disk 3 Double click the AdobePS Installer icon 4 Follow the on screen instructions The AdobePS Installer installs the Adobe PostScript printer driver and the printer description file that corresponds to the Fiery X3e NOTE If you operate the Fiery X3e in a copy shop quick print shop or service bureau provide you...

Page 99: ...This section describes how to set up the Fiery X3e with the AdobePS printer driver TO SET UP THE FIERY X3E IN THE CHOOSER 1 Select Chooser from the Apple menu Make sure AppleTalk is set to Active 2 Select the correct AppleTalk Zone if necessary 3 Click the AdobePS icon The Fiery X3e appears in the Select a PostScript Printer list in the form of server name _ print connection NOTE Only the print co...

Page 100: ...Configure 6 In the Installable Options dialog box select the appropriate settings from the menus and click OK Engine Configuration Copier Printer Engine Type 31 ppm Color Engine 20 ppm Color Engine Optional Trays Not Installed Universal Cassette Tray 3 Universal Cassettes Tray 3 4 LCC Tray 3 Duplex Option Not Installed Installed Finisher Option Not Installed Single Staple Finisher Folding Finisher...

Page 101: ...l be installed by the OSX Installer TO INSTALL THE PRINTER DESCRIPTION FILES FOR MAC OS X 1 Quit all open applications 2 Make sure that Print Center is not running on your computer Print Center updates the list of available printers when it restarts if a printer description file is added while Print Center is running you cannot select the associated printer model until you restart Print Center 3 I...

Page 102: ... order to take full advantage of its features This section describes how to set up the Fiery X3e and configure installable options TO SET UP THE FIERY X3E IN THE PRINT CENTER 1 Start Print Center Click the Print Center icon Or you can select Applications from the Go menu select Utilities and then select Print Center 2 Click Add in the Printer List window 3 Select AppleTalk or IP printing in the po...

Page 103: ...els for that manufacturer Scroll through the list to select your copier printer model name If you cannot find your printer model in the list for your copier printer manufacturer look in the Fiery folders You can also choose Auto Select to have the system select the correct file for your printer If there is more than one file that corresponds to your printer a dialog box will display a list of all ...

Page 104: ...ion Copier Printer Engine Type 31 ppm Color Engine 20 ppm Color Engine Optional Trays Not Installed Universal Cassette Tray 3 Universal Cassettes Tray 3 4 LCC Tray 3 Duplex Option Not Installed Installed Finisher Option Not Installed Single Staple Finisher Folding Finisher Engine Storage Option Not Installed Extension Memory Hard Disk Drive Extension Memory and Hard Disk Drive Auto Trapping Not In...

Page 105: ...mmand WorkStation LE and ColorWise Pro Tools Fiery folder Fiery Remote Scan Supported TWAIN compliant application software Plug Ins folder Fonts System folder Fonts folder For instructions on installing Fonts see Fonts on page 2 21 TO INSTALL MAC OS SOFTWARE 1 Insert the User Software CD in the CD drive and double click the Installer icon of the item you want to install then follow the instruction...

Page 106: ... the MRJ folder on the User Software CD and double click Installer 2 Read the Apple Computer Inc License Agreement and click Agree to install the software 3 Click Install Some files are installed 4 Click Quit You are now ready to configure the ColorWise Pro Tools and Fiery Spooler connections to the Fiery X3e We recommend that you use the version of MRJ provided on the User Software CD with the Fi...

Page 107: ...your hard disk drive On Mac 9 x locate the Apple Extras folder inside the Applications folder on your hard disk drive 4 Inside the Apple Extras folder locate Mac OS Runtime for Java and remove it or move it to another folder 5 Restart your computer Configuring a connection for ColorWise Pro Tools The first time you use ColorWise Pro Tools you are prompted to configure a connection to the Fiery X3e...

Page 108: ... If you have previously configured a connection to the Fiery X3e you are ready to use ColorWise Pro Tools If you have not configured a connection click Add 3 Enter the appropriate information for the Fiery X3e Nickname Enter a name for the Fiery X3e It does not have to match the actual server name of the Fiery X3e NOTE The nickname cannot contain any of the following seven characters _ space tab ...

Page 109: ...figuration page NOTE The device name is case sensitive enter it exactly as it appears here 4 When you have added all the information click Add 5 With the device name selected in the Devices list click OK The Fiery X3e appears in the list of available servers The first line of the entry displays the nickname you gave the server followed by the protocol The second line displays the device name 6 Wit...

Page 110: ...d New Server dialog box as outlined in steps 3 through 5 in the preceding procedure 3 To remove a Fiery X3e from the list of available servers select the Fiery X3e by its nickname and click Remove Configuring a connection for Fiery Spooler Before you begin print a Configuration page from the Control Panel and note the IP address of the Fiery X3e TO CONFIGURE THE CONNECTION FOR FIERY SPOOLER 1 Star...

Page 111: ...cted click OK The Fiery X3e appears in a list of configured servers 7 Click OK in the Configure dialog box The Fiery X3e appears in a list of available servers 8 With the Fiery X3e selected in the list of available servers click OK to begin using Fiery Spooler Fiery X3e name and device name 31C M Fiery X3e name and device name ...

Page 112: ...r DNS name and click Modify Edit information in the Settings dialog box as necessary and click OK 3 To add a new Fiery X3e click Add Configure the Settings dialog box as outlined in steps 4 through 6 in the preceding procedure 4 To remove a Fiery X3e select the Fiery X3e by its IP address or DNS name and click Remove The list of available servers reflects the modifications you have made Configurin...

Page 113: ... AppleTalk zone in which the Fiery X3e is located from the AppleTalk Zones list The available servers appear in the Servers list 3 Select the Fiery X3e in the Servers list 4 Click Connect The Fiery Downloader dialog box appears For information on how to use Fiery Downloader see the Printing Guide Fiery X3e name and device name 31C M ...

Page 114: ...to configure the connection to the Fiery X3e BEFORE YOU BEGIN Print the Configuration page from the Control Panel and note the IP address of the Fiery X3e TO CONFIGURE THE CONNECTION FOR COMMAND WORKSTATION LE 1 Start Command WorkStation LE The Available Servers dialog box is displayed All servers found in the local subnet are displayed NOTE The device name for the Fiery X3e is 31C M ...

Page 115: ... the Manual tab to search by DNS name or IP address Click Add to add the server to the Available Servers list 3 If no Fiery X3e servers were found click the Auto Search tab and then click Advanced to search by either a range of IP addresses or the IP address and subnet mask 4 Click Search ...

Page 116: ...he server name The Log In dialog box is displayed 7 Select a key for Administrator Operator or Guest and click Log In 8 If prompted enter the password for Administrator or Operator Your computer is connected to the server To modify the Command WorkStation LE connection to the Fiery X3e you must remove the server from the Login Server list and follow the procedure for configuring the connection ...

Page 117: ...ype PostScript font TO INSTALL SCREEN AND PRINTER FONTS 1 On the User Software CD double click the Fonts icon to start the Fonts installer 2 Click Install and restart your computer By default the fonts are installed to the System folder Fonts folder on your hard disk drive If you have any applications open you must quit and restart them before the newly installed screen fonts are available Install...

Page 118: ...rinter model can produce The method used to print the PANTONE Book ps file differs depending on the Spot Color Matching setting For more information see the Printing Guide and the Color Guide RGB page 01 a file you can print from Microsoft Word 97 or later to view available RGB colors RGB page 02 a file you can print from PowerPoint 6 0 or later to view available RGB colors Calibration folder insi...

Page 119: ...print option NOTE The RGB Source Profile print option setting overrides the ColorSync system profile setting 3 Close the ColorSync dialog box For more information about ICC profiles see your Photoshop documentation Loading the monitor settings file The EFIRGB ICC monitor settings file can be used in Photoshop or other applications that support ICC profiles to define a source color space for printi...

Page 120: ...2 Choose Color Settings from the File menu and choose CMYK Setup from the Color Settings submenu 3 In the CMYK Setup dialog box choose ICC as the CMYK color model 4 Select the profile that corresponds to the Fiery X3e from the Profile menu NOTE Three profiles are provided Fiery X3e 31C M ICC Fiery X3e 31C M 100GCR ICC and Fiery X3e 31C M HiGCR ICC For more information on using profiles see the Col...

Page 121: ...THE ICC DEVICE PROFILE IN PHOTOSHOP 6 X 7 X 1 Start Photoshop 2 Choose Color Settings from the Edit menu and then choose Advanced Mode 3 Choose EFIRGB from the RGB menu 4 Choose the profile that corresponds to the Fiery X3e from the CMYK menu NOTE Three profiles are provided Fiery X3e 31C M ICC Fiery X3e 31C M 100GCR ICC and Fiery X3e 31C M HiGCR ICC For more information on using profiles see the ...

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Page 123: ...so must prepare each user s computer to communicate with the Fiery X3e over the Internet or intranet For more information about Network Setup and Printer Setup see the Configuration Guide TO SET UP CLIENT WORKSTATIONS TO USE FIERY WEBTOOLS 1 Enable TCP IP networking 2 Make sure the workstation has a valid unique IP address 3 Make sure a supported Internet browser is installed on the computer For m...

Page 124: ...L 1 Start your Internet or intranet browser and enter the DNS name or IP address of the Fiery X3e 2 Click the WebTools button 3 Select a login level enter a password if required and click OK No password is required to log in as Guest If the Administrator has configured Guest access any user has full access to the Installer WebTool while logged in as Guest 4 Click Installer 5 Under the name of your...

Page 125: ... the Prntdrve exe file and click Save For Mac OS computers if the Printer Driver folder did not automatically decode and decompress start the utility that performs that function 8 For Windows computers double click the Prntdrve exe file browse to the location where you want to install the folder and click Next The folder is installed to the location you specified 9 Install the appropriate printer ...

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Page 127: ...mation about problems you may encounter using the PostScript Printer Driver for Windows NT 4 0 see the Adobe README file readmeNT included in English Prntdrvr Ps_drvr Win_NT4x on the User Software CD For Windows 2000 XP Server 2003 see your Windows 2000 XP Server 2003 documentation Reinstalling the Adobe PostScript Printer Driver on Windows 98 Me If you are reinstalling the Adobe PostScript Printe...

Page 128: ...c OS computer Setting up the Fiery X3e in the Mac OS 9 Chooser If Auto setup does not work and you are prompted to select the printer description file select the appropriate Fiery X3e file in your System Folder Extensions Printer Descriptions folder Fiery X3e 31C M v2 0 or Fiery X3e 31C M v2 0 eu Installing screen fonts If you experience problems installing the PostScript screen fonts from the Use...

Page 129: ...em If you have any applications running you must quit and restart them in order to view and use the newly installed fonts Or you can try combining fonts from multiple suitcases into a single suitcase Setting up the Fiery X3e in the Mac OS X Print Center If Auto setup does not work and you are prompted to select the printer description file select the appropriate Fiery X3e file in your hard disk dr...

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Page 131: ...CM color management files xv ColorSync Profiles 2 9 ColorWise color management files xii ColorWise Pro Tools 1 61 configuring the connection to the Fiery Mac OS 2 11 Windows 1 67 installing for Mac OS 2 9 installing for Windows 1 61 Command WorkStation xi configuring the connection 1 71 installing for Windows 1 61 Command WorkStation LE configuring the connection for Mac OS X 2 18 Configuration pa...

Page 132: ...problems on Windows 4 2 Fiery WebTools Installer xv xvi 3 2 to 3 3 setting up 3 1 Status xvi WebDownloader xvi WebLink xvi WebScan xvi WebSetup xvi fonts Adobe PostScript 3 xii installer for Mac OS 2 21 installing 2 21 4 2 Multiple Master xii printer fonts 2 21 screen fonts 2 21 substituting in PDF files xii TrueType xii Fonts folder 4 3 Frame Type option 1 14 I ICC device profile 2 24 loading in ...

Page 133: ...indows NT 4 0 1 31 IPX SPX Windows 2000 XP Server 2003 1 50 Windows NT 4 0 1 31 J Java 1 61 3 1 Java Runtime Environment JRE 1 62 JRE see Java Runtime Environment 1 62 M Mac OS 9 printer setup 2 2 Mac OS X printer setup 2 5 setting up server in 4 3 Mac OS copying color files 2 21 fonts 2 21 Installer WebTool 2 1 installing Fiery utilities 2 1 2 9 installing software 2 9 troubleshooting 4 2 monitor...

Page 134: ... 98 Me 1 3 Windows 2000 XP Server 2003 1 37 Windows NT 4 0 1 22 Print Center setting up server in Mac OS X 4 3 Printer Driver installable options Windows 2000 XP Server 2003 1 39 Windows 98 Me 1 4 Windows NT 4 0 1 23 printer drivers deleting 1 67 printer drivers see PostScript printer drivers Printer Info Options specifying from Mac OSX printer driver 2 8 printer setup Mac OS 9 2 2 Mac OS X 2 5 pr...

Page 135: ...lling Fiery utilities 1 61 troubleshooting 4 1 Windows 98 Me parallel port 1 9 to 1 13 PCL printer driver 1 1 to 1 4 setting up PostScript printing 1 1 SMB printing 1 16 to 1 18 troubleshooting 4 1 Windows 2000 XP printing requirements 1 43 Windows 2000 XP Server 2003 IPX 1 50 to 1 51 IPX SPX 1 50 PostScript printer driver 1 36 to 1 41 printing requirements 1 43 setting up PostScript printing 1 35...

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