3
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®
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Technical Support
For all technical support related to this product, check with your site administrator to determine support
contract details. For support of your product, contact your reseller. If you have a direct support contract
with Fidelis Cybersecurity, contact Fidelis Cybersecurity Technical support at:
•
Phone: +1.301.652.7190
•
Toll-free in the US and Canada: 1.800.652.4020
•
•
https://support.fidelissecurity.com
3. Collector SA: Network Port and Cabling Requirements
You must connect each appliance to the various networks using appropriate cables, and in some cases,
SFP+ transceivers. The table below describes the physical connection and cable type associated with
each port on the appliance.
Collector SA Appliance
Port Label
Physical Connection Type (default)
Cable Type (minimum)
Admin (eth0)
GbE RJ45 (copper)
Cat 5e patch cable
iLO
GbE RJ45 (copper)
Cat 5e patch cable
Figure 2: Rear Port Assignments – Collector SA (Rev-K)
