Ferrari electronic OfficeMaster CallRecording Ethernet Tap Quick Start Manual Download Page 1

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CALL RECORDING

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QUICKSTART MANUAL

Quick Start Manual | Ferrari electronic AG

OfficeMaster CallRecording

Summary of Contents for OfficeMaster CallRecording Ethernet Tap

Page 1: ...nic com Find additional license keys on page 26 if applicable Sie finden Ihren Lizenzschl ssel auf der R ckseite dieses Dokumentes nur f r Software QUICKSTART MANUAL Quick Start Manual Ferrari electro...

Page 2: ...process of the call recording software Publisher Ferrari electronic AG Ruhlsdorfer Str 138 14513 Teltow Internet www ferrari electronic com Phone 49 3328 455 90 Fax 49 3328 455 960 E Mail info ferrari...

Page 3: ...batteries it contains must not be disposed of with your household waste Instead it is your responsibility to hand this over to an applicable collection point for the re cycling of batteries and elect...

Page 4: ...mputer 16 4 Connecting to a Virtual Server VM Ware 17 5 Installing the OfficeMaster CallRecording Software 19 6 Online Registration 22 7 Overview 24 7 1 Call Browser 24 7 2 Interactive Client 24 7 3 R...

Page 5: ...OfficeMaster CallRecording USB 1xBRI Call recording device for 1 ISDN basic rate interface 2 channels OfficeMaster CallRecording USB 1xBRI Software DVD Recording and quick start manual with optional...

Page 6: ...ster CallRecording USB 4xBRI Call recording device for 4 ISDN basic rate interfaces 8 channels OfficeMaster CallRecording USB 4xBRI Software DVD Recording and quick start manual with optional license...

Page 7: ...allRecording USB 1xPRI Call recording device for 1 ISDN primary rate interface E1 T1 30 23 channels OfficeMaster CallRecording USB 1xPRI Software DVD Recording and quick start manual with optional lic...

Page 8: ...ter CallRecording USB 2xAnalog Call recording device for 2 analog phone lines 2 channels OfficeMaster CallRecording USB 2xAnalog Software DVD Recording and quick start manual with optional license key...

Page 9: ...ter CallRecording USB 8xAnalog Call recording device for 8 analog phone lines 8 channels OfficeMaster CallRecording USB 8xAnalog Software DVD Recording and quick start manual with optional license key...

Page 10: ...or SIP OfficeMaster CallRecording Ethernet Tap Call recording device Software DVD Recording and quick start manual with optional license keys USB cable 1 x patch cable SIP Recording Base License Call...

Page 11: ...ged Switch Managed Switch Software DVD Recording and quick start manual with optional license keys Power adapter OfficeMaster CallRecording Collector Central storage management for recordings Software...

Page 12: ...12 Connection Diagrams English 2 Connection Diagrams ISDN Basic Rate Interface BRI Existent Basic Rate Interface BRI Setup Integration of an OfficeMaster CallRecording USB Device 1xBRI or 4xBRI...

Page 13: ...13 Connection Diagrams English ISDN Primary Rate Interface PRI Existent Primary Multiplex PRI Setup Implementation of an OfficeMaster CallRecording USB 1xPRI Device...

Page 14: ...glish OfficeMaster Gate Advanced Including OfficeMaster CallRecording USB Device Without OfficeMaster CallRecording USB Device Please be advised that this setup requires the connection of two OfficeMa...

Page 15: ...Party Hardware or Managed Switch Including OfficeMaster CallRecording Software Please be advised that the use of an existent switch requires the configuration of a Monitoring Port Should you utilize t...

Page 16: ...Gate Advanced Note Please avoid using a USB hub Wait until the firmware has loaded The drivers will eventually activate the USB device A red LED lights up The software automatically detects the Offic...

Page 17: ...Server VM Ware Note When connecting to a virtual machine please resort to the VM Ware Workstation For Analog Devices USB 2 Analog In the toolbar select VM Removable Devices Future Devices EyeSDN USB D...

Page 18: ...For SIP Ethernet In the toolbar select VM Removable Devices Standard LAN9500A USB 2 0 to Ethernet 10 100 Adapter Connect 5 option from top and VM Removable Devices Standard LAN9500A USB 2 0 to Ethern...

Page 19: ...y download a setup file from our website Wait until the setup window appears Please run the setup manually should the installation wizard fail to show up Select Version 4 Client Server Install optiona...

Page 20: ...e managing the recordings Data Collector Service Background service managing the central data stor age optional TAPI Connector Service Background service running call data requests via the TAPI interf...

Page 21: ...Installing the OfficeMaster CallRecording Software English Check the proposed setup directory Click Install Create a desktop icon by confirming the respective dialog Select Finish to conclude the set...

Page 22: ...added to the license manager automatically Activating License Using the Service Center In case you have no Ferrari electronic Service Center account yet or your computer running the CallRecording soft...

Page 23: ...lect the respective item and confirm by clicking Next In the consecutive window choose one of the options Option 1 Click on the link to create an account for the Ferrari electronic Service Center Opti...

Page 24: ...ll Browser 7 2 Interactive Client User interface for listening to calls interactively Find it here Start All Programs OfficeMaster Interactive Client 7 3 Recording Service Configuration Configuration...

Page 25: ...ven post a ques tion yourself As it is thoroughly overlooked by our staff we will commonly provide an answer Questions remarks posted in the forum are not subject to a guaranteed response as opposed t...

Page 26: ...26 Additional License Keys English 9 Additional License Keys License Key License Key License Key License Key...

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