Australia
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Doc ID: 00205-AU-V01
©
Ferno Australia
6 - LIMITED WARRANTY SUMMARY
7 - FERNO CUSTOMER RELATIONS
Customer service and product support are important
aspects of each Ferno product. Please have the date of
manufacture of your Pedi-Mate available when calling
Ferno Customer Relations, and include it in all written
communications.
The coded date of manufacture is stamped on the Pedi-
Mate label sewn to the back side of the Pedi-Mate vinyl
back pad.
Telephone (toll free Australia)
1800 804 647
Telephone
+61 7 3881 4999
Fax
+61 7 3881 1125
Internet
www.ferno.com.au
Ferno products are warranted to be free from defects
in material and workmanship for a period of one year,
except:
»
External finishes (gelcoat, paint, powdercoat,
decals, etc.) are warranted for 90 days.
»
Soft goods (webbing, vinyl, fabric, foam, etc.) are
warranted for 90 days.
»
Mortuary products (except hydraulic parts and soft
goods) are warranted for 2 years.
»
Ambulance cots and ambulance transporters
(except external nish and soft goods) are warranted
for 2 years.
»
EZ Glide™ Chairs are warranted for 2 years.
»
EMS bags (replaceable bottom excluded) and
backboards are warranted for lifetime replacement.
(Damage caused by accident, abuse, misuse or
improper care will be repaired at a reasonable
charge for which you will be informed prior to the
repair work being done.)
»
Integrated Charging System (ICS) is warranted for
two years.
Ferno repairs are warranted for 90 days from the
date of repair.
This limited warranty applies only when the product
is used as described in the instructions provided. The
warranty period begins when the product is shipped
from Ferno or when you receive it if you have proof
of delivery. Shipping charges are not covered by
this limited warranty. Ferno is not liable for shipping
damages or damages sustained through using the
product.
Non-Ferno products sold by Ferno retain the product
manufacturer’s original warranties. Ferno offers no
warranties of any kind additional to those of the
product manufacturer, nor does Ferno assume any
liability for products manufactured by others.
Limited Warranty Obligation
If a product is proven defective, Ferno will repair or
replace it, or, at our option, refund the item’s purchase
price. In no event is Ferno liable for more than the
selling price of the product. The purchaser accepts
these terms in lieu of all damages.
This is a summary of the limited warranty. The actual
terms and conditions of the limited warranty, and the
limitations of liability and disclaimers, are available
upon request by calling 1800 804 647.