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© Ferno Washington Italia ScoopExl - Rel.161115 - ENG
SCOOP EXL Stretcher
Warranty
9- WARRANTY
9.1 Warranty Terms & Conditions
Ferno's products are guaranteed against manufacturing
defects for a period of 24 months from the date on the Ferno
Washington Italia s.r.l. shipping document.
Ferno Washington Italia guarantees its replacement parts for
a period of 12 months.
During the warranty period, Ferno will repair and/or replace
any parts found to have manufacturing defects, excluding
the costs of: manual labour, travel, transport, and packaging.
The warranty does not cover consumables or parts prone
to wear and tear due to normal use of the product, all parts
typically subjected to sliding or rolling friction (bearings,
brushes, lubricants, shoes, tracks, etc.), parts potentially
exposed to oxidation or corrosion (copper or metal alloy
contacts, mechanical equipment), or batteries.
The surface finishes (gelcoat/resin, paint, powder paint,
decals, tape, printing, etc.) are guaranteed for 90 days.
Repairs are performed by trained technical staff at the
Washington Ferno Italia s.r.l. site in Via Zallone 26- 40066
Pieve di Cento (BO), or at the Customer's premises if
suitable arrangements with Ferno Washington Italia's
Customer Services have been made.
Technical support at the Customer's premises must be
arranged beforehand and involves a refund of costs incurred
and documented on request. For information on the costs of
technical support, please contact the relevant office at Ferno
Washington Italia s.r.l..
Repairs are guaranteed for 6 months from the date of
repair. This warranty applies only when the product is used
according to the instructions in the user manual provided.
Misuse and negligence invalidates this warranty.
The warranty is valid from the day the product is shipped
from Ferno Washington Italia s.r.l., and the shipping rates
are not covered by this warranty. Ferno Washington Italia
s.r.l. is not liable for damages sustained during shipment or
due to misuse of the product.
Products sold by Ferno Washington Italia s.r.l. that do not
bear the Ferno trademark are covered by the warranty of the
original manufacturer. Ferno Washington Italia s.r.l. does
not extend the periods of warranties of other manufacturers;
Ferno Washington Italia s.r.l. assumes no responsibility for
products manufactured by others.
The warranty is rendered null and void in the case of:
- Failure to observe the instructions on use,
- Misuse,
- Inappropriate use or handling,
- Repairs by non-authorised persons,
- Damage during transport due to improper packaging of
items returned by the user,
- Inadequate maintenance,
- Failure to use original spare parts.
In cases not covered by the warranty, Ferno Washington
Italia does not bear the transport costs for sending or
returning the product.
9.2 Limitation of liability
If a product is found to be defective, Ferno Washington
Italia s.r.l. will repair and replace it, or, at its own discretion,
refund the purchase price. Under no circumstances can
Ferno Washington Italia s.r.l. be held liable for more than
the sale price of the product. The buyer accepts these
conditions for all types of damage. Ferno Washington
Italia s.r.l. does not offer other warranties, either express or
implied, or any implied warranties of merchantability and
fitness for a particular purpose for its own products, or those
manufactured
by others. In case of infringement of the limited warranty,
any legal actions must be filed within one year from the
date on which the infringement was, or should have been,
discovered. Ferno Washington Italia s.r.l. reserves the right
to terminate the warranty of the products sold:
- If the labels or plates bearing the manufacturer's logo and/
or the serial or registration number are rendered illegible or
removed;
- If the product has undergone modifications, repairs or
treatment unauthorized by Ferno Washington Italia, and/or
by personnel not authorized by Ferno Washington Italia;
- If the product is not used in compliance with the
instructions, or for purposes other than those for which it
was designed.
- as indicated in section 9.1, "Warranty Terms & Conditions".
Ferno Washington Italia s.r.l. cannot, in any event, be held
liable for direct or indirect damage due to usage that is non-
compliant with the instructions in the user manual or the
intended purpose of the product.
