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                                                             TS1700/TK18 PRINTERS OPERATION MANUAL

Fig.5.10.

 LED Blinking sequence. Each time unit corresponds to 0.5 seconds.

More information on these errors can be found below:

NEAR END PAPER WARNING

 

 

[Description]

At run time, the printer checks periodically, through the near-end paper sensor,
if there is enough remaining paper in the paper roll. If the printer in running out
of paper the printer will warn visually the user. The print will not stop working. 
This error is informational only (warning).

[Status flags]   

This error involves the following flags activation:

n=<04>

H Continuous paper sensor status → Paper not present 

bit 3

=”1”.

[Recover action]

Change the paper roll by a new one.

TICKET NOT PICKED UP WARNING

[Description]

Every time a ticket is printed if the correspondent sensor is properly installed 
in the output paper nozzle, the printer will warn that the ticket has not been 
picked up. The print will not stop working. This error is informational only 
(warning).

[Status flags]   

This error involves the following flags activation:

n=<05>

H Paper sensor status → Ticket not pick-up 

bit 3

=”0”.

[Recover action]

Remove the printed ticket from the output paper nozzle.

HARDWARE ERROR

[Description]

At initialization, the printer internally checks its hardware devices (i.e. flash 
memory). If they do not function properly, an error occurs.

[Status flags]   

This error involves the following flags activation:

n=<01>

H Printer status → Offline 

bit 3

=”1”.

n=<02>

H Offline status → Error occurred 

bit 6

=”1”.

[Recover action]

This error cannot be recovered. One of the control board components might
be damaged and should be replaced or repaired.

25/62

1

5

10

15

20

25

30

No error

Near-end paper

Ticket not picked up

Hardware error

VP voltage error

Temperature error

Cutter error

Black mark error

No paper / door open

Summary of Contents for TS1700

Page 1: ...TS1700 TK18 THERMAL PRINTERS Operation manual Rev 2 1...

Page 2: ...TIONS 8 3 10 RELIABILITY AND ENVIRONMENTAL CONDITIONS 8 4 INSTALLATION 9 4 1 TS1700 TK18 INSTALLATION CONSIDERATIONS 9 4 2 MOUNTING THE PRINTER 10 4 3 POWER SUPPLY 13 4 4 RS 232 SERIAL INTERFACE 14 4...

Page 3: ...code EAN13 Code39 Code128 and ITF Several 2D format Bar Code QR and AZTEC Control code based on ESC POS commands NOTE 3 Hexadecimal mode for easy software debugging Self test mode feature Automatic pa...

Page 4: ...uch as short circuit print head breaking or general failure of the printer NEVER shake the printer NEVER disassemble or modify the hardware of the printer NEVER try to repair the printer Please contac...

Page 5: ...IX recommends cleaning the thermal print head periodically every 2 or 3 months in order to keep an optimal print quality NOTES The print head may be hot after printing Make sure it has thoroughly cool...

Page 6: ...nt B 32 Character spacing default 0 5 mm 4 dots Character structure Font A 12 x 24 dots 1 5 x 3 mm default Font B 8 x 16 dots 1 x 2 mm Character size mm 1 Font A WxH mm cpl 2 Font B WxH mm cpl Standar...

Page 7: ...s available for printing at any time Data transfer of at least 115200 baud or USB connection increase the printing performance substantially 3 7 ELECTRICAL SPECIFICATIONS Power supply 12V to 24V DC 10...

Page 8: ...72 6 TS1700 100 1 x 145 51 x 74 85 TK18 Weight without paper 310g TS1700 580g TK18 3 9 RELIABILITY AND ENVIRONMENTAL CONDITIONS Operating temperature 30 to 70 C Storage temperature 35 to 75 C without...

Page 9: ...horizontally in a case closet or another kind of appropriate chassis The basic points that a correct installation must follow are Allow enough room and accessibility to reach the maintenance procedure...

Page 10: ...S1700 paper inputs and accessibility 4 2 MOUNTING THE PRINTER The TS1700 printer has 2 tabs and 2 holes so that the user can fix it on a chassis with screws or rivets In most cases given that the TS17...

Page 11: ...ts rolls up to 80mm diameter and has a small platform that helps automatic paper loading The TK18 printer also includes in the assembly the paper near end sensor In the TK18 printer only is possible t...

Page 12: ...s point when ordering see APPENDIX HOW TO ORDER TS1700 HORIZONTAL MOUNTING the paper comes up TS1700 VERTICAL MOUNTIG the paper exits horizontally TS1700 UPSIDE DOWN MOUNTING the paper goes down 12 62...

Page 13: ...time is increased a higher current will flow therefore a power supply with an adequate current capability must be used 2 When designing lines and bit images take the printing ratio and print duty into...

Page 14: ...up or resetting the printer until the printer is ready to receive data 2 When the door is opened 3 After pressing the button while the paper advances 4 When out of paper causes the printer to stop pr...

Page 15: ...onnector has to be used 4 6 PHOTO SENSORS The TS1700 optionally allows control up to 3 auxiliary sensors for which a specific functionality has been assigned The sensors are not included in the TS1700...

Page 16: ...picked up by the user For example it will blink an error pattern when a ticket has been printed but the user has not picked it up and it could cause a paper jam if another ticket is printed 3 Black ma...

Page 17: ...d up or the printer is running out of paper activate a beeper when previous or other events are triggered etc Fig 4 16 Digital output pin out The digital output can be triggered either by any of the e...

Page 18: ...1700 is power supplied 2 Remove any rest of paper if there is any 3 Make sure that the platen is closed 4 Make sure the paper end is cut in a straight way 5 Thread the paper roll with the right orient...

Page 19: ...ng 5 2 OPEN CUTTER UNIT Sometimes is could be required to rise the cutter unit for maintenance operations as cleaning the printing head removing a paper jam etc 1 Simply lift the cutter up to keep fix...

Page 20: ...eloper can test them through the DEL EOT command being able to act accordingly This error events can be also associated to the digital output in a way that when it is triggered it is possible to switc...

Page 21: ...e two parameters that must be measured physically on the ticket ticket length which is the distance between two consecutive cutting lines and distance from black mark to next cutting line This paramet...

Page 22: ...firmware current version control functions of the communications protocol and so on Once this printing has been finished if the button is kept pressed the printer will start printing continuously and...

Page 23: ...o complete the hexadecimal dump by sending at least 9 bytes for example 00h 4 It is also possible to enter the hexadecimal mode through the GS A command Fig 5 7 HEXADECIMAL DUMP mode example 5 9 ERROR...

Page 24: ...time_out is to control that ticket has been printed transmission processing printing and cutting have been implemented and process to that ticket is completed The value of this time_out depends on the...

Page 25: ...installed in the output paper nozzle the printer will warn that the ticket has not been picked up The print will not stop working This error is informational only warning Status flags This error invol...

Page 26: ...Offline status Error occurred bit 6 1 n 03 H Error status Auto recoverable error occurred bit 6 1 Recover action The printing recovers automatically from this error when the thermal print head temper...

Page 27: ...inting line When the door is open the printer will also detect it the same way Status flags This error involves the following flags activation n 01 H Printer status Offline bit 3 1 n 02 H Offline stat...

Page 28: ...n ESC a Select justification ESC c 4 Select paper near end sensor to stop printing ESC d Print and feed n lines ESC i Full cut ESC j Back feed paper ESC m Partial cut ESC t Select character code table...

Page 29: ...on Enables the digital output which can be triggered either by an error event or intentionally The parameter m is composed by to nibbles The high nibble sets the triggering event while the lower one s...

Page 30: ...line status n 03 H Transmit error status n 04 H Continuous paper sensor status n 05 H Paper sensor status Notes The status is transmitted whenever the data sequence 10 H 04 H n 01 H n 05 H is received...

Page 31: ...n 0 OFF Not used Fixed to OFF 1 ON Not used Fixed to ON 2 OFF Not used Fixed to OFF 3 OFF No cutter error ON Cutter error occurred 4 ON Not used Fixed to ON 5 OFF No unrecoverable error ON Unrecoverab...

Page 32: ...them into non volatile memory Any of the settings can be programmed simultaneously with any other settings n is the number of printer settings to be changed and s1 sn indicates the type and new value...

Page 33: ...Dark 7 Black Mark 6 0 Enable 1 Disable 8 Carriage return 7 0 Enable 1 Disable 9 Near end paper sensor 8 0 Enable 1 Disable Example The following command will change baudrate to 115200 baud parity to...

Page 34: ...racter width and height ESC DC3 GS BS Name Save default settings into non volatile memory Format ASCII ESC DC3 GS BS Hex 1B 13 1D 08 Decimal 27 19 29 08 Description Saves default configuration factory...

Page 35: ...Format ASCII ESC n Hex 1B 2D n Decimal 27 45 n Range 00 H n FF H Description Sets the underline mode Only the least significant two bits are valid for n n 00 H 30 H Underline mode is turned off n 01...

Page 36: ...ode is turned off When the LSB of n is 1 double strike emphasized mode is turned on Notes Printer output is the same in double strike mode and in emphasized mode Default n 00 H Reference ESC E ESC I n...

Page 37: ...e 00 H n 02 H 30 H n 32 H Description Rotates the characters using the mode specified by n n Function 00 H 30 H Normal 01 H 31 H Right 90 rotated 02 H 32 H Left 90 rotated In both left and right 90 ro...

Page 38: ...0 H n FF H Description Selects whether the paper near end sensor stops printing When the bit 1 of n is 0 paper near end sensor does not stop printing When the bit 1 of n is 1 paper near end sensor wil...

Page 39: ...to the position specified by the command GS F See section Black mark sensor Reference GS F ESC m GS V ESC j n Name Back feed paper Format ASCII ESC j n Hex 1B 6A n Decimal 27 106 n Range 00 H n FF H...

Page 40: ...20 H c2 FF H table name 24 Byes ASCII characters Padded with 20 H SPACE character to get the 24 bytes if needed table data 10752 bytes to table A or 3584 bytes to table B 20H to FFH 224 characters 12...

Page 41: ...ckward placing it at the printing position Notes This command is only effective when the optical mark sensor is enabled This command sets the next print position to the beginning of the line The maxim...

Page 42: ...leared and each setting returns to the default value The printer cuts the paper at the end of the test print GS C pL pH NULL 6 NULL C L R Name Erase all logos Format ASCII GS C pL pH NULL 6 NULL C L R...

Page 43: ...gher priority than underline mode Even if underline mode is on it is disabled but not cancelled when white black reverse mode is selected Default n 0 GS E n Name Set printing speed Format ASCII GS E n...

Page 44: ...e new provided contact with FENIX IMVICO or distributor if necessary Returns one byte indicating numerically the current firmware version and revision 1st and 2nd index 3Rd index indicates the boot fi...

Page 45: ...hown below 1D 50 2D 00 H ABC 123456789 This is an AZTEC bar code test ASCII GS Q nL nH d1 dn Name Print a 2D QR format barcode Format ASCII GS Q nL nH d1 dn Hex 1D 51 nL nH d1 dn Decimal 29 81 nL nH d...

Page 46: ...int position to the beginning of print line after printing all data in the print buffer GS V m 1 GS V m n 2 Name Select cut distance and cut paper Format 1 ASCII GS V m Hex 1D 56 m Decimal 29 86 m 2 A...

Page 47: ...the automatic status report the printer remains in this state indefinitely until it becomes disabling or until switch the power off After enabling the automatic status report the printer returns the...

Page 48: ...wing data as normal data If d is outside the specified range the printer only feeds paper and processes the following data as normal data If the horizontal size exceeds printing area the printer only...

Page 49: ...sing and processes the following data as normal data 4 If the combination of and the following character does not apply any special character the printer stops command processing and processes the fol...

Page 50: ...yH x 256 in the vertical direction for the bit image Notes This command is effective only when there is no data in the print buffer Data outside the printing area is read in and discarded on a byte by...

Page 51: ...is not affected by print modes emphasized double strike underline character size white black reverse printing etc If the printing area width set by GS L for the NV bit image is less than one vertical...

Page 52: ...atile memory by FS q and printed by FS p This command is effective only when processed at the beginning of the line This command is effective when 7 bytes FS yH is processed as a normal value When the...

Page 53: ...C 12 1B Decimal 28 18 27 Description Transmits the interface exclusive serial number This number consists of 12 hexadecimal digits 6 bytes Transmission order is from least to most significant byte Exa...

Page 54: ...ission of each counter starts by the LSB and ends at MSB In order to obtain any counter it is required to send the correspondent command and immediately read 2 or 4 bytes b0 b1 b2 b3 depending on the...

Page 55: ...TS1700 TK18 PRINTERS OPERATION MANUAL APPENDIX A MECHANICAL DIMENSIONS Cotes in mm NOTE File 3D available under agreement only 55 62 Cotes in mm...

Page 56: ...TS1700 TK18 PRINTERS OPERATION MANUAL NOTE File 3D available under agreement only 56 62...

Page 57: ...ting xF Built in black mark sensor sensor bracket xx Custom made type under agreement only AVAILABLE ACCESORIES optional Part Number Description 8016401 Power supply cable 8016402 Power supply cable S...

Page 58: ...cable SUBD 9 serial cable U Power supply cable xx Custom made type under agreement only F Built in black mark sensor sensor bracket AVAILABLE ACCESORIES optional Part Number Description FAPOS 1 4 24V...

Page 59: ...le B format 8 x 16 dots PC437 USA Standard Europe International Character Set USA In addition they have provided an internal flash memory area to load 2 other external user tables one per format throu...

Page 60: ...ernal user table does not involve replacing the corresponding internal PC437 Loading a new external character table involves replacing the previous one It is not allowed to change the character table...

Page 61: ...downloaded from our website www feniximvico com EXAMPLE Using the option 3 the character tables ISO 8859 5 Cyrillic in 12x24 format and ISO 8859 8 Hebrew in 8x16 format have been loaded which can be v...

Page 62: ...TS1700 TK18 PRINTERS OPERATION MANUAL c Pac fico 53 55 08027 BARCELONA SPAIN Phone Num 34 93 353 92 22 Fax Num 34 93 353 97 21 E mail bcn feniximvico com http www feniximvico com 62 62...

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