FENIX IMVICO
TK23 OPERATION MANUAL
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3.5.5- THERMAL HEAD VOLTAGE (Vp) ERROR
The thermal head needs a stable voltage to produce a correct printing. This voltage is in
the range of 21,6V to 26,4V.
When the thermal head voltage (Vp) goes out of this range, correct printing can not be
assured, so an error occurs.
•
ERROR ORIGIN: The thermal head voltage (Vp) is out of range (24V
±
10%).
•
RECOVERY: This is a Non-recoverable error. The only way to return the printer to a
normal status is to turn it OFF / ON and make sure that this time, the thermal head
voltage (Vp) is in the specified range.
When this error occurs, some parts of the printer may be damaged. If this happens,
the printer will be unable to recover itself and some of its components are likely to be
replaced. Check the TK23 power supply.
3.5.6- HARDWARE ERROR
At initialisation, the printer internally checks its hardware devices. If they do not function
properly, an error occurs.
•
ERROR ORIGIN: Some of the printer hardware devices do not function properly.
•
RECOVERY: This is a Non-recoverable error. One of the control board components
may be damaged and it is quite sure that the control board needs to be changed or
repaired.
3.5.7- OPTICAL MARK ERROR
The printer can use marked paper. The use of the optical mark must be enabled via
hardware on printer start-up (See point
3.4.2- PROGRAMMING MODE
). An error can
occur if:
•
The paper does not have optical mark.
•
The optical mark is not in the right position.
•
The optical mark does not have the right size or intensity.
NOTE:
See point
3.6- OPTICAL MARK
for details on using marked paper.
•
ERROR ORIGIN: The optical mark sensor does not detect the optical mark.
•
RECOVERY: This is a Non-recoverable error. User must turn OFF the printer, and
check the paper and optical mark characteristics.
