Use & Care Manual
Models SOVB / SFP - DOVB / DFP
ENGLISH
31
Solving Operational Problems
Before calling for service, check the following to avoid unnecessary service charges.
Oven Problem
Problem Solving Steps
F03 or F04 Error appear in
the display window.
A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and call an authorized servicer.
Other F__ Error appear in
the display window.
Remove power and turn it back on again after a few seconds. If condition persists, note
the code number and call an authorized servicer.
Cooling fan continues to
run after oven is turned off
The fan turns off automatically when the electronic components have cooled sufficiently.
Oven door is locked and
will not release, even after
cooling
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Oven is not heating
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Oven is not cooking evenly
Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page
13). Refer to cook charts for recommended rack position. Always reduce recipe
temperature by 25°F (15°C) when baking with Convention Bake mode.
Oven temperature is too hot
or too cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 13.
Oven light is not working
properly
Replace or reinsert the light bulb if loose or defective. See Page 29. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light stays on
Check for obstruction in oven door. Check to see if hinge is bent.
Cannot remove lens cover
on light
There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Oven will not Self-Clean
properly
Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy
spill-over before running Self-Clean. If oven is badly soiled, set oven for a four-hour
Self-Clean. See Preparing the Oven to Self-Clean, Page 24.
Clock and timer are not
working properly
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 12.
Excessive moisture
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast
will eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
Service Data Record
The location of the serial tag on the product can be seen when the oven door is opened. It is located on the left side, centered
vertically just inside the oven cavity. See Page 7. Now is a good time to write this information in the space provided below.
Keep your invoice for warranty validation.
Model Number
_____________
Serial Number ______________________Date of Installation or Occupancy_______________
