FAZUA RIDE 50 STREET Original Instructions Manual Download | Manualshive

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Original instructions | English

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6.3 FAZUA App

Your REMOTE is equipped with a Bluetooth function. This allows you to pair a mobile

device with the remote and use additional features using the FAZUA App.
You can download the FAZUA App from the FAZUA homepage. There you will also

find detailed information about the FAZUA App and its functions. Scanning the

following QR code will take you directly to the corresponding website:

7

CLEANING AND MAINTENANCE

7.1 Carrying out a firmware update

To update the firmware, connect the DRIVEPACK to your computer

via the USB socket. For this purpose, you will need a USB cable*.

The detailed description for carrying out the firmware update can be found on the

FAZUA homepage. Scanning the following QR code will take you directly to the

corresponding website:

* The USB cable is not included in the scope of delivery.

https://fazua.com/en/support/help-center/mobile-apps/fazua-app/

https://fazua.com/en/support/help-center/ride-50-firmware/update-firmware/

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Summary of Contents for RIDE 50 STREET

Page 1: ...FA Z U A R I D E 5 0 T R A I L S T R E E T Original instructions Edition 2021 EN 09 2021 ...

Page 2: ... 2021 Fazua GmbH All Rights Reserved ...

Page 3: ...IVEPACK 19 4 1 2 Inserting the DRIVEPACK into the e bike 20 4 1 3 Removing the DRIVEPACK from the e bike 20 4 1 4 Removing the BATTERY from the DRIVEPACK 21 4 2 Switching the drive system on and off 22 4 2 1 Switching on the drive system 22 4 2 2 Switching off the drive system 22 4 3 Instructions for driving with the drive system 23 4 4 Switching on the drive system following a standstill 24 4 5 S...

Page 4: ...37 DRIVEPACK 13 MODEL VARIANTS OF THE DRIVEPACK 38 14 DETAILED VIEW PART DESIGNATIONS DRIVEPACK 38 15 TECHNICAL DATA 39 16 USING THE DRIVEPACK 40 16 1 Inserting the DRIVEPACK into the e bike 40 16 2 Removing the DRIVEPACK from the e bike 41 16 3 Securing locking the DRIVEPACK on the e bike 42 BOTTOM BRACKET 17 DETAILED VIEW PART DESIGNATIONS BOTTOM BRACKET 43 18 TECHNICAL DATA 44 19 USING THE BOTT...

Page 5: ...ERY 56 27 1 Checking and switching on BATTERY 56 27 2 Inserting the BATTERY into the DRIVEPACK 56 27 3 Removing the BATTERY from the DRIVEPACK 58 27 4 Switching off the BATTERY 58 27 5 Checking the charge level and state of health SOH of the BATTERY 59 27 6 Automatic switch off of the BATTERY 59 27 7 Charging the BATTERY 60 27 7 1 Connecting the BATTERY to the CHARGER 60 27 7 2 Ending the charging...

Page 6: ...TTERY Details from Page 55 D ENERGY 250 X DRIVEPACK Details from Page 38 A RIDE 50 DRIVEPACK TRAIL STREET CHARGER Details from Page 62 E CHARGER S EU US BOTTOM BRACKET Details from Page 43 B RIDE 50 BOTTOM BRACKET REMOTE Details from Page 46 C REMOTE RX REMOTE FX REMOTE BX ...

Page 7: ...Original instructions English 7 B C A D A ...

Page 8: ...nd detailed illustrations and additional or more in depth information on the component in question In addition the action steps outlined in chapter 4 Use are described in detail with warning notices on the specific steps 2 2 Reading and retaining the instructions These instructions contain all important information on safety and the use of the drive system as well as on the individual components I...

Page 9: ... their meanings WARNING Risks that could result in death or serious injury are identified with the signal word Warning CAUTION Risks that could result in moderate or minor injuries are identified with the signal word Caution NOTICE Risks relating to actual product damage or property damage on other objects are marked with the signal word Notice Useful additional information is marked with this inf...

Page 10: ...ERGY 250 X E CHARGER Model CHARGER S EU US The version of the drive system installed in your e bike in other words the specific combination of component versions is designed specifically for your e bike and cannot therefore be changed The basic principle is that the installation of the drive system as well as specific work on the system are only permitted to be carried out via the routes specified...

Page 11: ...ironments and on contact with liquids there is a risk of electric shock An electrical device marked with this symbol corresponds to protection class II The device has double or reinforced insulation as protection against electric shock This symbol is a warning against hot surfaces WARNING There is a risk of burns on contact and a risk of fire on contact with flammable materials These symbols indic...

Page 12: ...ication body UL A device marked with the UL Listed test seal shown here complies with the safety relevant requirements for Canada and the USA The FCC Seal is issued by the Federal Communications Commis sion an independent U S government agency responsible for implementing and enforcing U S communications laws and regu lations An electrical device bearing the FCC seal complies with U S electro magn...

Page 13: ...ny main tenance Only allow repairs to the drive system to be performed by authorised specialists Only allow the components of the drive system to be replaced by an authorised specialist and with genuine spare parts WARNING Danger due to accidental start up If the drive system is put into operation in inappropriate situations this can result in accidents and serious injuries Remove the DRIVEPACK fr...

Page 14: ...cinity of the BATTERY and store the BATTERY separately from metal objects Metal objects can create a circuit between the terminals of the BATTERY i e short circu iting the BATTERY and subsequently cause a fire Never short circuit the BATTERY The BATTERY and CHARGER can heat up during the charging process or during operation It is therefore essential to keep the BATTERY and CHARGER away from flamma...

Page 15: ...that there is a fresh supply of air and consult a doctor as soon as possible WARNING Danger of interference with medical equipment The magnetic connections of the BATTERY and CHARGER can impair the function of pacemakers Keep the BATTERY and the CHARGER away from pacemakers or persons with pacemakers and make people with pacemakers aware of the danger WARNING Risk of electric shock Improper handli...

Page 16: ...r use a damaged CHARGER Otherwise there is a high risk of electric shock Keep the CHARGER in a clean condition There is an increased risk of electric shock if the CHARGER is dirty or soiled WARNING Dangers due to unauthorised use There is a particular risk to children younger than 14 years and people with limited physical sensory and mental abilities e g phys ically handicapped elderly people with...

Page 17: ...er components expressly approved by the e bike manufacturer In this way you protect the other components or your e bike from possible damage Never use your e bike without an inserted DRIVEPACK or cover when using the e bike as a conventional bicycle without DRIVE PACK Remove the BATTERY before cleaning the DRIVEPACK and allow all components to dry completely before inserting them The BATTERY can b...

Page 18: ...try specific and regional road traffic regulations When riding use a suitable bicycle helmet that complies with the country specific and regional regulations or that is tested according to the DIN EN 1078 standard and bears the CE mark When riding wear light coloured clothing with reflective elements to attract the attention of other road users Do not ride your e bike if you are under the influenc...

Page 19: ...rmation can be found in chapter 27 1 Checking and switching on BATTERY and in chapter 27 2 Inserting the BATTERY into the DRIVEPACK On delivery the BATTERY may only be pre charged Fully charge the BATTERY before inserting it into the DRIVEPACK for the first time 1 Check the BATTERY for visible damage 2 Press the on off button of the BATTERY 1 to turn on the BATTERY 3 Attach the BATTERY to the batt...

Page 20: ...ely swivelled into the corresponding holder on the downtube B A B A 3 Check the DRIVEPACK is securely in position If the DRIVEPACK does not lock repeat the procedure Do not use the drive system if the DRIVEPACK cannot be locked to the e bike 4 1 3 Removing the DRIVEPACK from the e bike More detailed information can be found in chapter 16 2 Removing the DRIVEPACK from the e bike 1 Secure the DRIVEP...

Page 21: ...d information can be found in chapter 27 3 Removing the BATTERY from the DRIVEPACK 1 Secure the BATTERY with one hand 2 Press the push button as far as it will go to release the BATTERY from the locking device 3 Press and hold the push button and gently pull the BATTERY out of the battery holder D A ...

Page 22: ...ng off the drive system More detailed information can be found in chapter 24 1 Switching the drive system on and off and in chapter 4 4 Switching on the drive system following a standstill You can switch off the drive system in different ways Press and hold the centre button on the BATTERY for 1 second to turn the drive system off or Remove the DRIVEPACK from your e bike or Press and hold the on o...

Page 23: ...ds The way in which you change gear The type of tyres and the set tyre pressure The selected route and weather conditions The weight of the rider and the e bike total weight The condition and age of the BATTERY The following general principles apply Familiarise yourself with your e bike step by step and stay away from roads and heavy traffic initially Test the maximum range of your e bike under va...

Page 24: ...tre button on the REMOTE or 1 on the on off button on the BATTERY After waking up the BATTERY again briefly press the centre button on the REMOTE 1 to switch on the drive system again 4 5 Setting the support level More detailed information can be found in chapter 24 2 Setting the pedal support and in chapter 24 3 Support levels The REMOTE can be used at any time to set the desired support level in...

Page 25: ... The maximum engine power can be checked and individually adjusted via the FAZUA Toolbox or the FAZUA App For more information on the FAZUA App see in chapter 6 3 FAZUA App In addition to the regular support levels which you can use perma nently the drive system has an additional function The Attack func tion allows you to ride for a short time with an increased maximum motor power of 350 watts wh...

Page 26: ...the charging socket on the BATTERY More detailed information can be found in chapter 30 2 Connecting the CHARGER to the BATTERY D E A 4 Plug the power plug into a suitable wall outlet to establish the power connec tion The charging process starts automatically once the charger has been connected to the mains More detailed information can be found in chapter 27 8 Charging process 5 Disconnect the C...

Page 27: ...ardous goods Open contacts must be covered and the battery securely packed When shipping the parcel service must be notified of the presence of hazardous goods inside the packaging Please note the following information on the charge level of the BATTERY when it is not used for an extended period of time and the information on the temper ature ranges for the corresponding storage periods The BATTER...

Page 28: ...e Components of the drive system may be damaged if you use the e bike or bicycle without the DRIVEPACK inserted and the opening for the DRIVEPACK on the downtube of the frame remains unlocked If using the e bike as a conventional bike without the DRIVEPACK close the DRIVEPACK opening on the downtube of the frame using the optional downtube cover You can easily use your e bike as a conventional bik...

Page 29: ...rectly to the corresponding website 7 CLEANING AND MAINTENANCE 7 1 Carrying out a firmware update To update the firmware connect the DRIVEPACK to your computer via the USB socket For this purpose you will need a USB cable The detailed description for carrying out the firmware update can be found on the FAZUA homepage Scanning the following QR code will take you directly to the corresponding websit...

Page 30: ...e USB plug not the cable to avoid damage 5 Then close the USB socket of the DRIVEPACK again using the cover IMPORTANT Always make sure that the USB socket on the DRIVEPACK is securely closed with the cover to avoid dirt getting into the USB socket or the electronics of the DRIVEPACK and damaging them 7 2 Cleaning and maintaining components CAUTION Risk of injury If the drive system is started up w...

Page 31: ...and or condensation can drain off the DRIVEPACK without any problems To clean the drainage opening first remove the BATTERY from the DRIVEPACK see the figure with the arrow on the right Then press out the dirt e g with a plastic plunger from the inside of the DRIVEPACK towards the outside IMPORTANT Always clean the drainage hole dry keep moisture away from the interface for the BATTERY inside the ...

Page 32: ... than usual The drive system is brand new Wait until the drive system is retracted The drive system requires a few kilometres to produce full power It is very hot and the heat management of the BATTERY and or DRIVEPACK limits the performance It is very cold meaning the BATTERY lithium ion battery is not providing the usual performance level The DRIVEPACK cannot be clicked out of the down tube The ...

Page 33: ...rmware update the REMOTE will update itself automatically In this case please wait and do not switch off the REMOTE until the LEDs stop flashing The REMOTE does not switch on The BATTERY is empty or has been switched off due to an extended idle period standstill Try turning the BATTERY on using the on off button Charge the BATTERY if necessary The interface between the BATTERY and the DRIVEPACK ma...

Page 34: ...posal of the BATTERY The BATTERY of the drive system is a lithium ion battery that must be disposed of as hazardous waste For disposal of the BATTERY please refer to the following information on the disposal regulations for batteries Dispose of the BATTERY of the drive system as well as any other batteries and accumulators installed on the e bike at a recycling centre or at a collection point in y...

Page 35: ...cordance with the following provisions that the drive system and its components installed in the bicycle hereinafter referred to as Product purchased by the customer within the European Union as of 1 January 2017 and Switzerland hereinafter referred to as geographical scope is free of design material and processing faults and will function without restric tion for a period of two years following d...

Page 36: ...the additional costs incurred This warranty shall apply to the extent and under the conditions set forth above including the presentation of proof of purchase even in the event of resale to any subsequent future owner of the product residing within the territorial scope of this warranty This guarantee is subject to the law of the Federal Republic of Germany unless and insofar as this is contradict...

Page 37: ...drive system as a whole complies with the applicable regulations for obtaining the British UKCA marking The UKCA Declaration of Conformity for the drive system can be requested from FAZUA The UKCA Declaration of Conformity for the e bike as a whole including the drive system can be requested from the manufacturer of your e bike 12 3 Special information on the remote with Bluetooth function FAZUA G...

Page 38: ...is a RIDE 50 DRIVE PACK TRAIL or a RIDE 50 DRIVEPACK STREET The model variants of the DRIVEPACK differ from each other on the basis of tech nical details but are identical in terms of handling and are therefore described together in this section 14 DETAILED VIEW PART DESIGNATIONS DRIVEPACK A 4 A 1 A 2 A 3 RIDE 50 DRIVEPACK TRAIL STREET A ...

Page 39: ...E DRIVEPACK Model designations RIDE 50 DRIVEPACK TRAIL RIDE 50 DRIVEPACK STREET Continuous rated power 250 W Power max 350 W Nominal voltage 36 V Protection type IP54 Weight approx 1 87 kg Operating temperature 5 C to 40 C ambient temperature Storage temperature 1 month 15 C to 60 C Storage temperature 1 month 15 C to 25 C The cylinder lock incl key is a model dependent installed part that may not...

Page 40: ...maging the cover flap and or the holder in the e bike 1 Set the interface A 1 of the DRIVEPACK to the corresponding interface B 1 on the BOTTOM BRACKET B 1 A 1 2 Swing the upper end of the DRIVEPACK into the downtube of the e bike When you have inserted the DRIVEPACK correctly and completely into the down tube the locking mechanism of the LOCKER built into the downtube engages in the motor mount a...

Page 41: ...completely before touching it If you press the DRIVEPACK firmly against the frame before releasing the locking lever it will be easier to release the DRIVEPACK from the locking device on the frame when removing it 1 Secure the DRIVEPACK with one hand 2 Press the locking lever A 5 up fully with the other hand to release the DRIVEPACK from the locking device A 5 3 Hold the locking lever A 5 in the o...

Page 42: ...n the e bike and thus secure it against theft etc 1 If necessary make sure that the DRIVEPACK is correctly attached to the e bike 2 Insert the key A 7 into the cylinder lock 3 Turn the key anti clockwise to lock the DRIVEPACK to the e bike 4 Remove the key from the cylinder lock If you want to unlock the DRIVEPACK again 1 Insert the key A 7 into the cylinder lock 2 Turn the key clockwise to unlock...

Page 43: ...LED VIEW PART DESIGNATIONS BOTTOM BRACKET B 1 RIDE 50 BOTTOM BRACKET B 4 B 5 B 3 B 2 B B 1 B 4 B 2 B Part designations B 1 Interface DRIVEPACK B 2 Speed sensor B 3 Marking alignment of spoke magnet speed sensor B 4 Spoke magnet B 5 Fixing screw spoke magnet ...

Page 44: ...afety and function of the drive system It may be necessary to align only the speed sensor B 2 connected to the BOTTOM BRACKET as well as the corresponding spoke magnet B 4 in some circumstances 19 1 Correct position alignment For the drive system to function correctly the speed sensor B 2 and the spoke magnet B 4 must be correctly positioned and aligned on the rear wheel The spoke magnet must be p...

Page 45: ... system is in Soft Fault mode because the speed sensor B 2 and spoke magnet B 4 are not correctly aligned proceed as follows 1 Using a screwdriver carefully loosen the fixing screw B 5 on the spoke magnet 2 To set the correct distance between the mark on the speed sensor B 3 and the spoke magnet B 4 Move the spoke magnet vertically on its spoke up down if necessary Turn the spoke magnet around its...

Page 46: ...he model variants of the REMOTE differ visually from each other they are identical in their handling and are therefore described together in this section 21 DETAILED VIEW AND PART DESIGNATIONS The REMOTE models are mounted in different positions REMOTE FX is located on the frame top or bottom tube REMOTE BX and REMOTE RX are mounted on the handlebar REMOTE BX REMOTE RX REMOTE FX C ...

Page 47: ...REMOTE BX C 4 C 2 C 1 C 3 C 4 REMOTE RX C 2 C 1 C 3 C 5 C 6 C Part designations C 1 Top contact sensor C 2 Centre button C 3 Bottom contact sensor C 4 Brightness sensor C 5 LED indicator Display of the charge level support level C 6 LED indicator Status display ...

Page 48: ...us display C 5 indicates a status change or an existing fault If no fault is detected the status display LED functions as one of the five LEDs C 5 to display the charge level or the support level set The status display LEDs light up in different colours depending on which status is displayed The status display C 6 flashes green or blue Ready for operation Following successful installation of the D...

Page 49: ...hts up white or no LED lights up The selected pedal support level Each support level is assigned a colour i e You can read off the support level currently set via the colour of the lit LEDs on the display More detailed information can be found in chapter 24 3 Support levels 24 USING THE REMOTE WARNING Danger due to distraction during operation If you are distracted when using the REMOTE while ridi...

Page 50: ...ed support level including when riding Tap the top contact sensor C 1 on the REMOTE to change to the next higher support level REMOTE RX C 1 REMOTE BX C 1 REMOTE FX C 1 Tap the bottom contact sensor C 3 on the REMOTE to change to the next lower support level REMOTE RX C 3 REMOTE FX C 3 REMOTE BX C 3 If you are riding in rain mode set the desired support level using the centre button C 2 More detai...

Page 51: ...re riding with maximum support for challenging rides SUPPORT LEVELS OVERVIEW TABLE Support level Colour Max motor power None white No support Breeze green Configurable up to max 300 W River blue Configurable up to max 300 W Rocket pink Configurable up to max 300 W The above mentioned values for the maximum motor power in the Breeze River and Rocket support levels correspond to the maximum possible...

Page 52: ...REMOTE for 2 seconds The LEDs of the display C 5 show a special animation during the whole func tion time signalling that the attack function is active The attack function is automatically deactivated after the above mentioned duration of 4 or 12 seconds or when you stop pedalling e g to brake The Attack function cannot be activated if The e bike reaches a speed of more than 25 km h You have not s...

Page 53: ...l of the battery in the colour of the set support level 2 In rain mode press the centre button 1 briefly to switch to the next higher support level By briefly pressing the centre button again you can switch to the next higher support level in the following order No support Breeze River Rocket No support etc 3 You switch from rain mode back to regular operating mode by pressing and holding the cent...

Page 54: ...vate rain mode by holding down the centre button C 2 of the REMOTE for about 2 seconds 2 Press the centre button 1 briefly to turn on the bicycle lights 3 Press the centre button again 1 briefly to turn off the bicycle lights 24 7 Bluetooth connection You can connect your mobile phone to your drive system via the FAZUA App When the connection is successfully established the 5 LEDs C 5 C 6 on the r...

Page 55: ...ation ENERGY 250 X Nominal voltage 36 V Nominal capacity 7 Ah Output 252 Wh Protection type IP54 Weight approx 1 4 kg Operating temperature 5 C to 40 C ambient temperature Storage temperature 1 month 15 C to 60 C Storage temperature 1 month 15 C to 25 C The charge level indicator of the BATTERY is only visible when the corresponding LEDs are lit but not when the BATTERY is switched off for example...

Page 56: ...hen the BATTERY is fully charged all 5 LEDs light up 1 Check the BATTERY for visible damage visual inspection 2 Press the on off button D 5 on the BATTERY 1 to switch on the BATTERY The LEDs of the charge level indicator D 4 next to the on off button light up and indicate the current charge level of the BATTERY If none of the LEDs on the charge indicator light up after pressing the on off button t...

Page 57: ...ut rather contact an authorised specialist 3 Carefully insert the BATTERY as far as possible into the battery holder of the DRIVEPACK until you hear a click When you have inserted the BATTERY correctly and completely into the battery holder the push button on the BATTERY slides into the corresponding opening on the DRIVEPACK and locks the BATTERY into position When the push button on the BATTERY e...

Page 58: ... the DRIVEPACK with one hand and secure the BATTERY with the other 2 Press the push button D 1 as far as it will go to release the BATTERY from the locking device D 1 3 Press and hold the push button grasp the BATTERY on the two handles and gently pull the BATTERY out of the battery holder A 4 The two handles are located at the side of the upper BATTERY end see arrows 27 4 Switching off the BATTER...

Page 59: ...ith the BATTERY switched on press the on off button D 5 on the BATTERY 1 to check the current charge level e g before or during a longer trip The number of LEDs varies depending on the charge level with each LED repre senting 20 of the total capacity If all five LEDs are lit the BATTERY is fully charged Querying the SOH Press the on off button D 5 on the BATTERY 2 in succession double click when t...

Page 60: ... expose you and others to the risk of electric shock Observe the instructions in section CHARGER You can either leave the BATTERY in the DRIVEPACK during charging or remove it from the DRIVEPACK and charge it separately The charging process can also be interrupted at any time You cannot charge the BATTERY if the temperature is outside the permissible charging temperature This is not possible even ...

Page 61: ...the CHARGER from the BATTERY by removing the charging plug E 3 from the charging socket D 3 3 Close the cover flap again to close the charging socket D 3 Always make sure that the cover flap securely closes the charging socket when you are not charging the battery This prevents moisture dirt or similar from getting into the charging socket and damaging the rechargeable battery 4 Replace the DRIVEP...

Page 62: ... adapter E 2 Charger cable E 3 Charging plug E 4 Mains cable E 5 Mains plug power supply E 6 Plug E 7 Mains socket E 8 LED display 29 TECHNICAL DATA TECHNICAL DATA ON THE CHARGER Model designation CHARGER S EU US Nominal input voltage 220 240 V AC CHARGER S EU 90 120 V AC CHARGER S EU Frequency 50 60 Hz Different from country to country therefore not pictured ...

Page 63: ...ith an incompatible BATTERY you could cause a fire Therefore check all individual part for damage before using the CHARGER Never use a damaged CHARGER Only use the CHARGER in dry indoor areas Keep water or any liquids away from the CHARGER or all individual parts of the CHARGER Since the CHARGER and BATTERY heat up during charging keep away from combustible materials and do not leave the two compo...

Page 64: ...electric shock First connect the CHARGER to the BATTERY before you connect the CHARGER to the power supply Only connect the CHARGER to an easily accessible and properly installed earth contact outlet Make sure that the mains voltage at the mains connection corre sponds to the information on the CHARGER 1 Open the cover flap to access the charging socket D 3 of the BATTERY 2 Plug the appliance plug...

Page 65: ... from the BATTERY WARNING Risk of electric shock If the mains connection is incorrect you and others may be exposed to the risk of electric shock First disconnect the CHARGER from the power supply before you disconnect the CHARGER from the BATTERY 1 When charging is complete unplug the CHARGER from the outlet E 5 to disconnect it from the mains 2 Disconnect the CHARGER from the BATTERY by removing...

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Page 68: ... D oc ref FAZUA RIDE 50 Original instructions 20210910 Fazua GmbH Marie Curie Strasse 6 85521 Ottobrunn Germany www fazua com ...

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