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Model 5000

Installation Instructions

Overview

Attention

The Model 5000 design has changed as of August 1st, 2018. 

Please read the instructions to ensure it is installed correctly.

 

The Model 5000 provides 3 additional control wires 
and a common connection ‘C’ between a thermostat 
and indoor unit.

 

The Model 5000 can not be used to extend the wiring 
between and indoor and outdoor unit. 

 

The Model 5000 is compatible with most 24V AC 
heating and cooling systems.

Electrical Safety

 

This product is designed for use with a Class 2 
transformer providing 23 to 28 volts.

 

The total connected load must not exceed 2 amps.

 

The connected load cannot operate at more than 30 
volts (not designed for direct connection to 120 volt 
equipment).

 

To avoid risk of electrical shock or equipment damage, 
disconnect power before beginning installation.

Sender Installation

The Sender is the smaller component and is installed inside 
the wall behind the thermostat.

 

Remove the thermostat from the wall.

 

If the hole where the thermostat cable wires come 
through is not big enough to fit the Sender, enlarge it.

 

Place the Sender in the wall and connect the wires to 
the sub-base according to the wiring diagram (pages 
3-4). The Sender will hang by its wires and does not 
require any mounting.

 

Install the thermostat on the wall.

Note: 

The Sender will produce a small amount of heat 

while operating. Keep the Sender wires as long as possible 
to maximize the distance between the Sender and 
thermostat. Do not install the Sender in insulated walls.

Receiver Installation

The Receiver is the larger component and is installed inside 
the cabinet of the indoor unit. If there is no space inside 
the cabinet, the Receiver may be placed in any location 
without exposure to high temperatures or water.

Connect the Receiver according to the wiring diagram for 
the system (pages 3-4).

If the installation only has single stage heat, both the white 
and blue wires can be connected to thermostat ‘W’ at the 
Sender and equipment ‘W’ at the Receiver.

Some installations may require the Receiver voltage to 
be adjusted. See ‘Setting the Receiver Voltage’ for more 
information.

Setting the Receiver Voltage

Operation

The Model 5000 is factory set to be compatible with most 
thermostats.

Differences in transformer voltage and thermostat power 
consumption may require the Receiver to be adjusted. The 
adjustable resistor located on the side of the case can be 
turned to increase or decrease the Receiver voltage.

The voltage (DC) of the Receiver is measured between 
the Receiver’s orange wire and transformer Common. It 
is factory set for 0.30V (with a 24.0V transformer) while 
disconnected from the thermostat.

Check each function on the thermostat (G, Y, W1, W2) to 
see if the connected equipment turns on and off correctly.

If the equipment does not turn on when called, the 
Receiver voltage may be too low. With the thermostat 
calling for any function, increase the Receiver voltage until 
the equipment activates. Set the voltage to 0.05V over the 
minimum voltage the equipment activates at.

If the equipment does not turn off when the thermostat 
stops calling, the Receiver voltage is too high. With the  
thermostat not calling for any function, decrease the 
Receiver voltage until the equipment turns off.

After the Receiver voltage has been set, check that all 
equipment turns on and off correctly. The orange wire 
should be taped back as it is no longer needed.

The Model 5000 has two channels, green and yellow, and 
white and blue.

Applying 24V to the Sender’s green wire will output 24V 
on the Receiver’s green wire.

Applying 24V to the Sender’s green and yellow wires will 
output 24V on the Receiver’s green and yellow wires.

Applying 24V to the Sender’s white wire will output 24V 
on the Receiver’s white wire.

Applying 24V to the Sender’s white and blue wires will 
output 24V on the Receiver’s white and blue wires.

When 24V is applied to the Sender’s white or blue wires, 
the yellow and green wires at the Receiver will not output 
24V regardless of whether or not they are being called.

Contact Us

For installation assistance, our technical support line can 
be reached at 1-800-775-4750, 9am-5pm PST, or emailed 
at [email protected]

Summary of Contents for 5000

Page 1: ...equipment W at the Receiver Some installations may require the Receiver voltage to be adjusted See Setting the Receiver Voltage for more information Setting the Receiver Voltage Operation The Model 5000 is factory set to be compatible with most thermostats Differences in transformer voltage and thermostat power consumption may require the Receiver to be adjusted The adjustable resistor located on ...

Page 2: ...stat cable 4 If the Receiver is set to the highest voltage possible and still does not activate the equipment when called then the power consumption of the thermostat is too low This can be fixed by adding a resistor in parallel to the thermostat See Low Power Thermostats for more information Some thermostats may not use enough power for the Model 5000 to operate as intended A resistor can be adde...

Page 3: ...at 24V Transformer Air Conditioner C Y Sender Yellow Green Red Purple Blue Blue White Yellow Green Red Black Red Purple White Red Black Thermostat Cable Thermostat Cable Thermostat R C Y G Thermostat W1 W2 Model 5000 FAST STAT Receiver R C Indoor Unit W1 Heat 1 W2 Heat 2 24V Transformer G Fan Y R C ...

Page 4: ...n Red Purple Blue Blue White Yellow Green Red Black Red Purple White Red Black Thermostat Cable Thermostat Cable Note Any additional wires in the thermostat cable can be connected as normal They do not interfere with the Model 5000 Thermostat H R C Y G Thermostat W1 W2 H Model 5000 FAST STAT Receiver R C Indoor Unit W1 Heat 1 W2 Heat 2 24V Transformer G Fan H Humid Y R C ...

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