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W610WUser Manual
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User may examine the packets with a packet analyzer or send it to Fanvil support mailbox.
13.7 Get Log Information
Log information is helpful when encountering an exception problem. In order to get the log information of
the phone, the user can log in the phone web page, open the page [
Device log
], click the [
Start
] button,
follow the steps of the problem until the problem appears, and then click the [
End
] button, [
Save
] to local
analysis or send the log to the technician to locate the problem.
13.8 USB/U Disk Upgrade
13.8.1
USB Upgrade
1) Download the bin archive of the corresponding software version.
2) Get the device into download mode:
①
Keep the device turned off. Disconnect USB and press the red hang button to shut down. Note If the
USB is connected to the device, the device starts automatically after shutdown.
②
Press the "Volume down key" for 3 seconds after W610W is USB connected. If successful, it will enter
the download mode and the device will display the upgrade logo. At the same time, the upgrade tool will
display the detected USB devices. If there is a USB Mass Storage Device, you are ready to download.
When the upgrade completes, the software returns to normal and displays the following information.
Picture 152 - USB upgrade successful interface
13.8.2
U Disk Upgrade
The U disk upgrade requires two upgrade files: sigmastarUpgrade.bin and upgrade_scipt.txt. Copy these two files