3
Please note that the wall fitting that fits into your wall when venting your air outwards
is not supplied with the extractor and can be purchased locally.
5. Q: How does an Extractor Fan work?
A:
Extractor fans are designed to removeairborne grease, steam, heat smoke and odours
from cooking by extracting and filtration of the air in your kitchen and above your cooking
surface.
6. Q: Are my downlights/bulbs covered under the guarantee period?
A:
NO. Downlights, bulbs, aluminium and Charcoal filters and are not covered under the
guarantee period. For the full list of terms and condition of the guarantee period please read
the warranty certificate supplied inside the box or in your manual. You can also download it
7. Q: How often do I have to replace my filters?
A:
With daily use we recommend that you replace your charcoal filters every 6 months. Your
aluminium filters can be cleaned in luke warm water and dishwashing liquid. Please do not
put your aluminium filters in the dishwasher as this will discolour the filters and they will
become dull. Alternatively you just purchase new aluminium filters.
8. Q: How long is my warranty and what does it entail?
A:
All our extractor fans carry a two year guarantee. Motors, PC Boards, Capacitors,
Transformers (for units with 12volt downlights), 220Volt light sockets(for units with normal
220v light bulbs), Main Control Switches and motor fan blades are covered by our two year
parts and labour guarantee.
9. Q: What is excluded from my warranty?
A:
Downlights and bulbs, Glass panels and extractor glass, aluminium and charcoal filters
are excluded from the warranty.
10. Q: How do I clean my Stainless steel extractor?
A:
Always ensure your extractor is cleaned with non-abrasive cleaners. Always read the
product instructions and ensure that the product is safe for the use of Stainless steel. Two
great products are window cleaner, which is also a stainless steel cleaner, andspray on wood
polish, another certified stainless steel cleaner. Please note that abrasive cleaners will
damage the stainless steel and will cause rust or rust stains.
11. Q: Why is there rust marks on my extractor?
A:
Stainless steel can rust if cleaned with abrasive cleaners. The chemicals inside abrasive
cleaners react with the stainless steel and the result will be rust.There are many day to day
cleaning products in our kitchens that are abrasive cleaners and unknown to the consumer.
Please make sure you read the instructions and if Stainless Steel is not mentioned, then do
not use the product on Stainless steel.
12. Q: Can I extend my stainless steel chimneys if they are to short?
A:
Yes only on a wall mount unit. Island extractor chimneys CANNOT be extended. Please
make sure of your measurements before starting your installation process. Additional bottom
chimneys are sold by Lategan & Van Biljoens in Pretoria and they are used to extend the
chimneys on wall mount units.
