2)
Close the 8x8 HDMI Matrix Controller
3)
Re-power up the Matrix, then wait for 10 seconds to ensure the Matrix is ready
4)
Run the 8x8 HDMI Matrix Controller, open firmware file and upgrade again
Maintenance
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this
unit.
Warranty Policy
Factor Electronics HDBT Series products are warranted against defects in material and
workmanship for two years from the date of shipment. During the warranty period, Factor
Electronics will, at its option, repair or replace products that prove to be defective. Repairs are
warranted for the remainder of the original warranty or a 90 day extended warranty, whichever
is longer.
For equipment under warranty, the owner is responsible for freight to Factor Electronics and all
related customs, taxes, tariffs, insurance, etc. Factor Electronics is responsible for the freight
charges only for return of the equipment from the factory to the owner. All equipment returned
for warranty repair must have a valid RMA number issued prior to return and be marked clearly
on the return packaging. Factor Electronics strongly recommends all equipment be returned in
its original packaging.
Factor Electronics’s obligations under this warranty are limited to repair or replacement of
failed parts, at the option of Factor Electronics and the return shipment to the buyer of the
repaired or replaced parts.
