Additional Information
AFTER SALES SERVICE
Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or ex
-
change this product free of charge (excluding transducer discs & subject to availability) provided it has been installed
and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
RECYCLING
For electrical products sold within the European Community - At the end of the electrical products useful life
it not be disposed of with household waste. Please recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and patent applications:
Great Britain GB2460259B, GB2475794B, GB2418014, EP2029941, GB2436212, GB2402206B
United States US8413358, US8136276, US7967690, US8574086
Russia RU2434181
European EP2029941, EP2315976, EP1787063 (A1), EP2388527, EP2029941,
China CN101883953A, CN102105746A, CN101057105 (A), CN101438104
Australia AU2009248743A1, AU2007224634
Canada CA2725214, CA2579444, CA2645939
South Africa ZA2008/08702
Mexico MX2008011712
South Korea KR101364191
Japan JP5281417, JP5496291
Brazil BRP10708894
India 4122/KOLNP/2008
New Zealand NZ571900
Symptom
Cause
Corrective Action
The flame effect will
not start.
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (See Fig.7)
Check plug is connected to wall socket
correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (See Fig.7)
The flame effect is too
low.
Flame effect control knob is set too low.
The Disc in the transducer might be dirty
The wire from the Transducer Unit is sitting
over the disc
Increase level of flame by pressing
on
your remote or receiver
Clean the Disc with a soft brush. See ‘Main-
tenance.’ for a step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Unpleasant smell
when unit is used.
Dirty or stale water.
Using unfiltered tap water.
Clean the unit as described under
maintenance.
Use only filtered tap water.
The flame effect has
too much smoke.
Flame effect setting is too high.
Turn down the flame effect. Give the flame
generator some time to adjust to the new
setting.
Troubleshooting
Summary of Contents for CAS1000
Page 8: ...MODEL DIM A CAS500 508mm CAS1000 1017mm Fig 1 Fig 2 Fig 3a Fig 3b Fig 3c Fig 4 ...
Page 9: ...Fig 5b CAS500 CAS1000 Fig 5a CAS1000 CAS500 Fig 6 Switch A Fig 7 Fig 8 ...
Page 10: ...Fig 11 Fig 9 Fig 10 ...
Page 18: ...MODEL DIM A CAS500 508mm CAS1000 1017mm Fig 1 Fig 2 Fig 3a Fig 3b Fig 3c Fig 4 ...
Page 19: ...Fig 5b CAS500 CAS1000 Fig 5a CAS1000 CAS500 Fig 6 Switch A Fig 7 Fig 8 ...
Page 20: ...Fig 11 Fig 9 Fig 10 ...
Page 28: ...MODEL DIM A CAS500 508mm CAS1000 1017mm Fig 1 Fig 2 Fig 3a Fig 3b Fig 3c Fig 4 ...
Page 29: ...Fig 5b CAS500 CAS1000 Fig 5a CAS1000 CAS500 Fig 6 Switch A Fig 7 Fig 8 ...
Page 30: ...Fig 11 Fig 9 Fig 10 ...
Page 38: ...MODEL DIM A CAS500 508mm CAS1000 1017mm Fig 1 Fig 2 Fig 3a Fig 3b Fig 3c Fig 4 ...
Page 39: ...Fig 5b CAS500 CAS1000 Fig 5a CAS1000 CAS500 Fig 6 Switch A Fig 7 Fig 8 ...
Page 40: ...Fig 11 Fig 9 Fig 10 ...
Page 48: ...MODEL DIM A CAS500 508mm CAS1000 1017mm Fig 1 Fig 2 Fig 3a Fig 3b Fig 3c Fig 4 ...
Page 49: ...Fig 5b CAS500 CAS1000 Fig 5a CAS1000 CAS500 Fig 6 Switch A Fig 7 Fig 8 ...
Page 50: ...Fig 11 Fig 9 Fig 10 ...
