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Project Recovery

This mode is activated using Global Configurator Plus and Professional. See the 

Global 

Configurator Help File

 for more help.

Run/Stop Program

This mode allows you to restart any programs that were stopped by resetting IP settings.

Activation

To run or stop programs:

1. 

Hold down the 

Reset

 button for about 3 seconds until the Power LED blinks once.

2. 

Release and press 

Reset

 momentarily (for <1 second) within 1 second. Nothing happens if 

the momentary press does not occur within 1 second.

Result

The Power LED blinks twice if the program is starting, or three times if the program is stopping.

Reset All IP Settings

This mode resets all IP settings to factory defaults.

Activation

To reset all IP settings:

1. 

Hold down the 

Reset

 button for about 6 seconds until the Power LED blinks twice (once at 

3 seconds and again at 6 seconds).

2. 

Release and press 

Reset

 momentarily (for <1 second) within 1 second. Nothing happens if 

the momentary press does not occur within 1 second.

Result

Reset All IP Settings mode:

• 

Sets the IP address back to factory default (192.168.254.252).

• 

Sets the subnet back to factory default (255.255.255.0).

• 

Sets the default gateway address to the factory default (0.0.0.0).

• 

Sets all other IP settings, addresses, and domain and host names back to factory default.

• 

Turns DHCP off.

 

TLC Pro 526M, 726M, and 1026M Series TouchLink Pro Control Systems • Reference Material

35

Summary of Contents for TouchLink TLC Pro 526M Series

Page 1: ...TLC Pro 526M 726M and 1026M Series User Guide TouchLink TouchLink Pro Control Systems 68 3385 01 Rev B 05 21 ...

Page 2: ... lorsqu il est utilisé sur le produit signale à l utilisateur des instructions d utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec l équipement Pour en savoir plus sur les règles de sécurité la conformité à la réglementation la compatibilité EMI EMF l accessibilité et autres sujets connexes lisez les informations de sécurité et de conformité Extron réf 68...

Page 3: ...ADSP Advanced Digital Sync Processing AVEdge CableCover CDRS Class D Ripple Suppression Codec Connect DDSP Digital Display Sync Processing DMI Dynamic Motion Interpolation Driver Configurator DSP Configurator DSVP Digital Sync Validation Processing EQIP Everlast FastBite Flex55 FOX FOXBOX IP Intercom HelpDesk MAAP MicroDigital Opti Torque PendantConnect ProDSP QS FPC QuickSwitch Front Panel Contro...

Page 4: ... from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help In order to maintain compliance with FCC regulations shielded cables must be used with this equipment Operation with non approved equipment or unshielded cables is likely to result in interference to radio and TV reception The user is cautioned that changes and modifications made to the ...

Page 5: ...Notices on this and the following pages refer to the TLC Pro 526M and TLC Pro 1026M models Antenna Warnings WARNING The radiated output power of the wireless device is far below the FCC radio frequency exposure limits Nevertheless the unit should be used in such a manner that the potential for human contact during normal operation is minimized To avoid the possibility of exceeding the FCC radio fr...

Page 6: ...required antenna impedance for each antenna type indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device Type Chip Maximum Peak Gain 0 5 dBi Impedance 50 Ohm Radio Frequency RF Exposure Information This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontro...

Page 7: ...on satisfaisante Le fonctionnement de l émetteur radio avec les types d antenne listés ci dessous a été approuvé par Industrie Canada Le gain maximal autorisé et l impédance requise pour chaque antenne sont par ailleurs indiqués L utilisation des types d antenne non inclus dans cette liste qui possèdent un gain supérieur au gain maximal indiqué pour chaque type est strictement interdite avec cet a...

Page 8: ...oftware Commands Directory paths that do not have variables are written in the font shown here C Program Files Extron Variables are written in slanted form as shown here ping xxx xxx xxx xxx t SOH R Data STX Command ETB ETX Selectable items such as menu names menu options buttons tabs and field names are written in the font shown here From the File menu select New Click the OK button Specification...

Page 9: ... and Toolbelt 24 Using the Software 25 TouchLink Pro Control System Web Page 26 Updating the Firmware 27 Downloading Firmware 27 Updating Firmware Using the TouchLink Pro Control System Web Page 28 Updating Firmware Using Toolbelt 28 Mounting 29 Mounting to a Wall Box or Junction Box 30 Mounting to Drywall 32 Mounting with Optional Kits 32 Reference Material 33 Network Port Requirements and Licens...

Page 10: ...TLC Pro 526M 726M and 1026M Series TouchLink Pro Control Systems Contents x ...

Page 11: ...Extron Global Configurator Plus and Professional software The user can define the graphics and the functions associated with those graphics providing versatility and adaptability to the configuration and control of an AV system Features Integrated control solution combines a TouchLink Pro touchpanel with a built in IP Link Pro control processor All in one design saves space in equipment racks and ...

Page 12: ... status indicator the communication LED provides visual feedback if the touchpanel is not communicating with a control processor High speed USB 2 0 port for future expansion Mounting options these control systems mount in a one gang TLC Pro 526M Series or two gang TLC Pro 726M and TLC Pro 1026M Series junction boxes or on a wall lectern or any flat surface including glass with the optional mountin...

Page 13: ...aming Media Player and Decoder Extron OCS 100C Occupancy Sensor Figure 1 Application Diagram Requirements Software For a complete list of the requirements for running GUI Designer Global Configurator Plus and Professional Global Scripter and Toolbelt see the Extron web page www extron com for that software NOTE These TouchLink Pro control systems are not compatible with Global Configurator 3 or GU...

Page 14: ...formation from your network administrator Dynamic Host Configuration Protocol DHCP status on or off If DHCP is off you also require IP address Subnet mask Gateway User name This can be either admin or user Password By default this is the serial number of the TLC for admin and user NOTE The factory configured passwords for all accounts on this device have been set to the device serial number If the...

Page 15: ...g Power on all devices 4 Set up the TLCs for network communication Connect the PC that you will use for setup and the TouchLink Pro control system to the same Ethernet subnetwork Use the Setup Menu see page 16 or Toolbelt to set the DHCP status and if required the IP address subnet mask gateway and related settings for the TLC 5 Configure the TLC Pro control system the GUI Designer Help File the G...

Page 16: ...or B Communication LED C Light sensor D Capacitive LCD touchscreen E Status light Figure 2 TLC Pro 526M Front Panel A Motion sensor two The sensor detects motion between 3 to 5 feet 0 9 to 1 5 meters from the TLC and at least 15 from the center axis When both sleep mode and wake on motion have been enabled see Display on page 19 When no motion has been detected for a user defined period of time th...

Page 17: ...nu D Capacitive LCD touchscreen made with tough scratch resistant Gorilla Glass touchscreen TLC Pro 526 Series 5 inch touchscreen with 800x480 WVGA resolution TLC Pro 726 Series 7 inch touchscreen with 1024x600 WSVGA resolution TLC Pro 1026 Series 10 1 inch touchscreen with 1280x800 WXGA resolution E Status light Two LED light bars one on either side of the screen which can be configured using Glo...

Page 18: ...H H H H H H E E E F F F G G G D D D D D D K K K D D D D D D I I I J J J TLC Pro 1026M L L L e TLC Pro 526M with USB Adapter in Place A Menu Button page 9 G USB Port page 11 B Reset Button page 9 H Speaker page 11 C Reset LED page 9 I Mounting Plate Slot page 11 D Mounting Slots page 9 J Mounting Screw page 11 E Digital Input Monitoring Port page 9 K Rear Status Light page 11 F LAN PoE Connector pa...

Page 19: ...t Connect the TLC to a PoE power injector using a twisted pair cable terminated with an RJ 45 connector Connect the power injector to the LAN through a network switch ATTENTION Do not power on the touchpanels until you have read the Attention on the next page Veuillez lire la partie mise en garde en page suivante avant de mettre sous tension les écrans tactiles t r NOTE These devices ship without ...

Page 20: ...cated closet podium or desk Sauf mention contraire les adaptateurs AC DC ne sont pas appropriés pour une utilisation dans les espaces d aération ou dans les cavités murales La source d alimentation doit être située à proximité de l équipement de traitement audiovisuel dans un endroit ordinaire avec un degré 2 de pollution fixé à un équipement de rack à l intérieur d un placard d une estrade ou d u...

Page 21: ...sing the Setup Menu see page 16 The lights can be configured using Global Configurator to provide feedback information about the system using these variables Different combinations for example a red LED lit steadily or a green LED that is blinking can provide indications about the system For information about setting up these LEDs see the Global Configurator Help File L USB Adapter Provides additi...

Page 22: ... Use cases Connecting an Occupancy Sensor to the Digital Input Port Digital I O digital input with pull up disabled Digital input is triggered by an external switch or voltage between the digital input pin and ground Example application occupancy sensor connection Control Signal Ground 5 0 V 1k ohm SW 2 Digital Input GND Voltage Protection CTL Occupancy Sensor Figure 7 Connecting an Occupancy Sens...

Page 23: ...t two wires to the IR port as shown in figure 9 If both the IR port and contact closure port are used the ground pin must be shared by both devices NOTE Each emitter must be within 100 feet 30 4 meters of the TLC control system for best IR control results S G IN IR C IN To the IR Receiver of a Projector Display or Source Device S G Two Single IR Emitters Ground IR Output Signal Unidirectional IR F...

Page 24: ...n parity or odd parity default no parity This port supports software flow control The default is no flow control NOTE The maximum distance from the TLC to the device being controlled is usually 200 feet 61 meters but this can vary depending on factors such as cable gauge baud rates environment and output levels from the TLC or the device being controlled For bidirectional serial communication the ...

Page 25: ... second 500 ms This time can be changed with Global Configurator NOTE The pulse function is absolute it always sets the relay state to closed times out briefly then opens the contact It overrides the previously selected setting on state off state or toggle To use a single relay port connect Pin 3 Common and either Pin 1 Relay 1 or Pin 2 Relay 2 to the device being controlled To use both relay port...

Page 26: ...n closes the page If you wish to save changes made to a page you must do so before pressing the Exit button Status Press the Status button in the navigation panel at the top of any screen to open the Status screen Status Display Audio Advanced Exit Network Info Model TLC Pro 526M Part Number 60 1853 02 Firmware Version 1 00 0001 b003 Network IP Address DHCP Host Name Off 192 168 254 252 TLC AB CD ...

Page 27: ...d by DHCP press On When DHCP is off the Host Name is grayed out and cannot be edited All addresses can be edited as shown in figure 17 on the next page When DHCP is on the Host Name can be edited The addresses are grayed out and cannot be edited because they are set by the DHCP server If IP addresses are assigned manually press Off 2 If DHCP is on press the Host Name button to edit the host name T...

Page 28: ...89 but the 2 cannot be entered When a valid 3 digit value is entered the next octet is automatically selected c Press OK to save the changes and return to the Network screen or press Cancel to return to the Network screen without saving the changes 4 If you have changed any of the values in the Network screen the background color of the button changes to blue see figure 18 top Press Apply to apply...

Page 29: ...oggle between On and Off If Auto Brightness is On the light sensor see figure 2 D on page 6 monitors the amount of ambient light detected and automatically provides a suitable amount of screen backlighting for the situation If Auto Brightness is Off the screen brightness is not affected by changes in the ambient light LCD Brightness Use the slider control to adjust the screen brightness between 0 ...

Page 30: ... sound volume settings For example if the master volume is set to 80 80 percent of maximum even when the sound volume is set to 100 it is equivalent to only 80 percent of maximum Click Sets the volume for audible feedback that accompanies events such as a screen button being pressed Sound Sets the volume of audio from any audio file playback Click on the Speaker icon at the bottom of each panel to...

Page 31: ... Project Name Resolution Creation Date Revision Date Version Jet Video Conference System 2 12 2016 02 12 2016 1024x600 01 00 16 Project Size 12 MB 115 MB Storage Size Project Usage 0 Communication LED Rear Status Lights Enable Disable Enable Disable Figure 21 Advanced Screen TLC Pro 726M Status Display Audio Advanced Exit Network System Touchpanel Name Controller Name Controller IP TLC AB CD EF TL...

Page 32: ...igure 2 B on page 6 is active and shows the configuration and connection status of the touchpanel It is unlit during normal operation and lights steadily if the touchpanel has not been configured When this option is disabled the Communication LED is not active Rear Status Lights NOTES The TLC Pro 526M has no rear status lights The TLC Pro 726M has six lights three on each side of the rear panel Th...

Page 33: ...sign the layout of the screen text and graphics using GUI Designer You can either customize an existing template or create an entirely new interface GUI Designer offers several templates 2 After designing the user interface the project is saved built and imported into Global Configurator where the appropriate control functions are assigned to the text and graphic items of the interface After assig...

Page 34: ...e the left and right arrows 3 to scroll through all the highlighted products If the software is not shown click the initial letter of the product in the alphabet menu 4 1 1 1 2 2 2 3 3 3 3 3 3 4 4 4 Figure 25 Downloading Software 2 Clicking directly on the product name takes you to the product page which provides more information about the software Click Download and on the new page provide the in...

Page 35: ...ile to install the software By default your computer creates a new folder at C Program Files Extron or C Program Files x86 Extron Using the Software GUI Designer Use the GUI Designer software to design the screen layout for the TLC see the GUI Designer Help file for step by step instructions and more detailed information Global Configurator Use the Global Configurator Plus and Professional softwar...

Page 36: ...on 2 1 1 1 2 2 2 Figure 26 Extron Download Page The Control System Drivers download page opens Figure 27 Control System Drivers Download Page 2 Locate the driver package that you require and follow the on screen instructions to download it These drivers are used when the system is configured to allow the TLC to control the functions of a third party device TLC Pro 526M 726M and 1026M Series TouchL...

Page 37: ...e serial number of the TLC NOTE The factory configured passwords for all accounts on this device have been set to the device serial number If the device is reset the password reverts to extron Passwords are case sensitive Figure 28 shows the TLC Pro 1026M web page The web pages for the other control systems are very similar Figure 28 TLC Pro 1026M Web Page All the information is read only To chang...

Page 38: ...re download NOTE The TouchLink control processors use the same firmware as the corresponding TLP Pro x25 Series touchpanels 5 Click Release Notes see figure 31 1 for more information about the firmware optional 6 Click Download 2 7 Enter the required information and click the download button An executable exe file is downloaded to your computer Run this program to place the firmware on your comput...

Page 39: ...alified personnel in accordance with local and national building codes and electrical codes Toute étape structurelle et installation électrique doit être effectuée par un personnel qualifié conformément aux codes du bâtiment aux codes incendie et sécurité et aux codes électriques locaux et nationaux Do not install touchpanels in a fire resistant rated wall or partition assembly Ne pas installer le...

Page 40: ...be installed in the standard orientation The TLC Pro 526M has its own mounting plate see figure 32 top The TLC Pro 726M and 1026M control systems mount to a 2 gang junction box and both use the same mounting plate see figure 32 bottom NORTH AMERICAN NORTH AMERICAN MK MK EU MK EU MK WALL WALL WALL WALL NORTH AMERICAN NORTH AMERICAN NORTH AMERICAN NORTH AMERICAN EU EU EU EU MK WALL MK WALL Figure 31...

Page 41: ...o US junction boxes Extron provides two 16 mm M 3 5 Philips pan head screws for mounting to MK junction boxes EU junction boxes usually provide their own screws 3 Run and connect cables to the back of the TLC see Rear Panel Features on page 8 4 Position the touch panel so that the mounting slots in the rear of the TLC align with the hooks on the mounting plate The TLC Pro 726M and 1026M mounting p...

Page 42: ...double for mounting to drywall and MK junction boxes 3 Cut a hole in the wall or furniture see figure 32 1 on the previous page 4 Drill two pilot holes at the location of the MK Wall slots 5 Secure the mounting plate to the wall Extron recommends using two molly bolts or SnapToggle bolts 6 Complete the installation as described in steps 3 through 7 of the previous section NOTE Extron provides four...

Page 43: ...ain 2 or less sodium hypochlorite for example 2 bleach 98 water Regardless of the device it is important to follow these general guidelines when cleaning 1 If possible unplug the device 2 Spray the cleaner on a lint free cloth until the cloth is damp 3 Do not spray the cleaner directly onto the product 4 Gently clean the product surface using the cloth Your health and safety are our top priority K...

Page 44: ...re reset mode and replace firmware 1 Remove power from the TLC 2 On the TLC hold down the recessed Reset button see figure 3 B while re applying power to the unit When power is restored the Reset LED lights Hold the Reset button for a further 2 seconds before releasing it The TLC enters factory firmware mode 3 Upload new firmware to the unit as desired see Updating the Firmware on page 28 NOTE Do ...

Page 45: ...ram is stopping Reset All IP Settings This mode resets all IP settings to factory defaults Activation To reset all IP settings 1 Hold down the Reset button for about 6 seconds until the Power LED blinks twice once at 3 seconds and again at 6 seconds 2 Release and press Reset momentarily for 1 second within 1 second Nothing happens if the momentary press does not occur within 1 second Result Reset ...

Page 46: ...s except the firmware Does everything Reset All IP Settings mode does Removes TLC user interface layout and configurations Resets all TLC settings to factory default Enable or Disable the DHCP Client This mode toggles between DHCP enabled and DHCP disabled This can also be carried out from the Network screen of the Setup menu see page 17 or Toolbelt see the Toolbelt Help File Activation To enable ...

Page 47: ...formation contains public and private keys uses PEM encoding NOTE ITU T standard X 509 covers aspects of public key encryption digital cryptography certificates and validation Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and if necessary the corresponding passphrase IEEE 802 1X Certificates IEEE 802 1X is a stand...

Page 48: ...control systems ensure that the certificate file meets the following requirements It contains X 509 certificate information It contains a private key for machine certificates only It is PEM encoded It has a file extension that is crt or pem Its file name consists of the following types of valid characters Alphanumerical A Z a z 0 9 characters Some special characters colon underscore _ and hyphen N...

Page 49: ... not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating conditions or if modifications were made to the product that were not authorized by Extron NOTE If a product is defective please call Extron and ask for an Application Engineer to receive an RA Return Authorization number This will begin the repair process USA 714 491 1500 or ...

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