Extron electronics SMP 111, User Manual, Page: 57 / 124

SMP 111 • Web-Based User Interface 49
Alarm Alarm Generated Alarm Cleared
Audio Loss One of these occurs during a recording:
•
Audio is absent (signal is at or below
-60 dBFS) before a recording starts, an alarm
triggers after 5 minutes of the start of the
recording.
•
Alarm triggers after 10 seconds of audio loss.
•
The audio signal is maintained above
-60 dBFS for a contiguous period of 10
seconds
•
The recording session ends.
Authentication Failures
Any combination of access interfaces (web page,
Telnet, API, SFPT, SIS via SSH) that require
authentication, with a maximum of 20 failed login
attempts within 20 seconds on any combination
of user IDs (including non-existent user IDs), or
10 failed logins by the same user in 20 seconds.
Can only be cleared by an administrator via
the web page (see
Alarms and Traps
on
page 48) or SIS commands (see
Clear active
alarms
on page 71).
Disk Error
•
A read or write error is detected on the
selected storage volume.
•
The target storage volume is not found (for
example: Front USB is selected but the
SMP does not detect any external storage).
•
Replace the affected internal or external
storage.
•
Choose a different target storage volume.
•
Remove the write protection from the
volume.
Disk Space
•
The SMP is recording and the external USB
storage volume has dropped to <10 minutes
of recording time.
•
The target volume does not have sufficient
space to record, at the start of an event.
•
Replace the affected storage.
•
Choose an alternate target storage volume
with adequate space.
•
Stop recording.
File Upload The file transfer method is configured and the
SMP fails to upload files after five sequential
attempts.
•
The file transfer method is updated.
•
The next automatic or manual file transfer is
successful.
Firmware Failure
•
Indicates a failure to start a critical portion of
the operation of the device.
•
It is a Notify alarm by default.
Contact Extron Support when this alarm is
triggered.
HDCP Video If the signal is HDCP protected and the SMP
cannot negotiate HDCP for any reason. The HDCP source is no longer active or is taken
off the input.
NTP Sync
•
The SMP attempts to automatically sync
with the configured NTP server and fails the
primary and retry attempts.
•
The SMP fails multiple manual sync attempts.
The NTP sync succeeds without retries for a
period of five synchronization attempts.
Record Halt
A recording is terminated without a command to
stop.
Can only be cleared by an Administrator via
the web page (see
Alarms and Traps
on
page 48)
Schedule Server There is an error communicating with the
scheduling server.
The connection to the server is restored or an
alternative scheduling configuration is set.
Temperature Internal The SMP internal temperature exceeds 60° C for
2 minutes.
The SMP temperature drops below 50° C.
USB Overcurrent
(front, RCP, and rear
USB) A USB port current draw exceeds the 1.5 A limit
of the ports. The offending device is removed from the SMP.
Video Loss Video sync is lost during a recording for a period
of 2 seconds. Video sync is detected for 6 seconds.
NOTE: If internal storage space is nearly full (at the point when the disk space alarm is triggered) and the
SMP 111 is set up to automatically upload recordings to a server (see Publish Settings on page 31),
the SMP uses an automatic disk cleanup feature to make room for new recordings. As needed, the unit
automatically deletes previous recordings that have been uploaded to a server, starting with the oldest
recordings, until there is enough free space on the disk.