Extreme Networks ExtremeWireless AP3917i Quick Reference Download Page 1

Installing the ExtremeWireless

 

AP3917i/e 

Access Point

Overview of the AP3917i/e

The AP3917 is an IP67 rated Access Point with 802.11ac dual band 2:2 radios. 
The AP3917 is easy to install, lightweight, and is available in an internal 
(AP3917i) and external (AP3917e) antenna model. Each model includes 802.11 
radios, an IoT radio, and a GPS radio. The AP3917 model comes in two models: 
AP3917i and AP3917e. In this document, the functionality, feature, and the 
procedure applies to both the models when AP3917i/e is used.

The AP3917i/e model has the following features:

Radios: 2 radios (2.4GHz and 5GHz); 1 IoT/BLE/802.15.4 Radio (2.4 GHz)

Console  Port:  RJ45

One RJ45, 10/100/1000 Ethernet Port (GE1) with PoE 

One RJ45, 10/100/1000Mb Ethernet Port (GE2)

IP67 Connectors on all ports

LEDs:  4  (see 

Figure 1

)

One  Reset  button 

Power: PoE 802.3af or 802.3at

GPS Receiver (will be supported via a future firmware release)

Antennas:

AP3917i  -  5 

internal

 antennas (four band locked antennas and one BLE 

antenna). The polarization on one antenna of each radio can be 
configured by the installer. 

AP3917e-  5 

external

 antennas (four single band antennas and one BLE 

antenna)

Temperature: -40 to 70*C ambient temperature 

Enclosure: Cast Aluminum base and PC cover

Figure 1

 indicates AP3917i. In 

Figure 2

, you can see AP3917e. 

Figure 1

 Top and Side Views of AP3917i

Figure 2

 Top and Side Views of AP3917e

Note: 

The AP3917i/e requires a minimum base firmware of 10.41.

1

IoT/BLE Radio

2

Radio - 5 GHz

3

Radio - 2.4 GHz

4

Status

5

GE1 (PoE IN)

6

GE2

7

Console/Reset

8

Vent

1

IoT/BLE Radio

2

Radio - 5 GHz

3

Radio - 2.4 GHz

4

Status

5

GE1 (PoE IN)

6

GE2

7

Console/Reset

LEDs on the Front of the AP

Both the Radio LEDs will be Green when they are ON and the LEDs will not 
have any lights when they are OFF. Blue LED indicates the IoT status.
For detailed installation information about the AP3917i/e, see the 

ExtremeWireless AP3917i/e Installation Guide

.

Table 1

 shows ways to power the AP3917i/e.

Table 1

Powering the AP3917i/e

 

Verifying the AP3917i/e Box Contents

Verify the contents of the box and ensure that the following items are 
available:

Mounting and Connecting the AP

Use these instructions as guidelines for mounting and connecting the 
AP3917i/e easily and safely. 
The AP3917i/e mounting brackets are sold separately. 
For more information about installing the optional bracket and the adapter, 
see the 

ExtremeWireless AP3917i/e Installation Guide

.

For installation videos of the AP, see 

www.extremenetworks.com/support/.

Mounting the AP3917i/e

The installation of the AP3917i/e should be performed by a professional 
installer to ensure proper operation and compliance with local safety 
guidelines.
The access point can be mounted to a wall, girder, ceiling, pole or vehicle 
using the appropriate bracket.

Positioning the AP for Installation

Mount the AP so that the glands are on the side of the AP closest to the 
ground, and not above the plastic cover. You must provide a 3-inch drip loop 
on all cables. 

Attach the Ground Wire

Use the M4 ground screw assembly, with the star washer, to attach the 
ground wire’s ring terminal to the back of the AP. The wire should be as close 
to the AP bottom as possible. Tighten the screw to a torque of 13.0-13.5 in-
lbs.

Mounting the AP3917i/e to a Wall

1

Using the mounting bracket as a guide, mark the location for the 
mounting screws. The wall bracket provides eight attachment holes. Use 
four (one in each corner), Place the bracket and mark the four hole 
centers.

2 Drill four holes into the wall as follows:

8

2.4 G - Antenna 1 and 2

9

Vent

10

5G - Antenna 1

11

BLE/802.15.4 Antenna

12

5 G - Antenna 2

Power Source

Description

Power over 
Ethernet 
(PoE)

Power is provided through the RJ45 Ethernet port (GE1 port).

Table 2

Contents of the AP3917i/e Box

Quantity Item

1

AP3917i/e  Quick  Reference  Guide

1

Cloud Quick Start Card

The following hardware is included:

1

M4 screw assembly with star washer

1

Ring terminal

Electrical Hazard: 

Only qualified personnel should perform 

installation procedures.

Note: 

Do not remove the dust cap until you need to install the BLE/

IoT antennas. 

Note: 

Attach the H bracket after attaching the ground wire onto the 

AP. Once you tighten the torque, tighten the ground screws, and 
attach the LAN cable. 

Note: 

The “H” type Mounting Bracket (WS-MBO-H01) is sold as a 

separate accessory (ordering part #30519). 

for installing the AP on a masonry wall, use a 5/16” diameter bit.

for other materials, use the appropriate drill for the screws being used.

3

For masonry installations, drill at least 1/8” (3mm) past the depth of the 
screw, or bolt, being used, and place four anchor assemblies into the 
holes.

4 Attach the AP to the “H” Bracket:

a

Use 4 M4 screw assemblies to attach the AP to the “H” bracket on the 
side that does 

not

 have the PEM stand-offs. 

b Tighten the four screws to a torque of 13.0-13.5 in-lbs. 

Figure 3

 Attaching the “H” Bracket to the AP 

5

Secure the anchors to the wall, then secure the bracket to the anchors.

6 If using #10 screws, tighten them to a torque of 25 in-lbs. If using ¼” 

screws, tighten them to 45 in-lbs.

Figure 4

 AP3917i/AP3917e Wall Mount “H” Bracket

Mounting the AP3917i/e to a Pole

1

Determine the diameter of the pole. 

For other pole diameters, provide your own stainless steel cable clamp. 
The band must be ½” (12.7mm) wide.

2

Attach the AP to the “Pole Mount” bracket using four M4 screws. Tighten 
the four screws to a torque of 13.0-13.5 in-lbs. 

Figure 5

 Attaching a Pole Bracket to the AP

 

3

Attach the cable clamp to the pole bracket. Open the cable clamp by 
turning a flat bladed screwdriver counterclockwise. Then, insert the non-
clamp end into the pole bracket through the holes.

4 Put the metal band around the pole and insert it into the clamp. Turn the 

clamp screw clockwise, tightening the band around the pole. 

Note: 

The Pole Mounting Bracket (WS-MBO-POLE01) is sold as a 

separate accessory (ordering part #30520). 

Pole Diameter

Cable Clamp Size

<= 2.5” (63.5mm)

Use small cable clamp.

5” - 7” (178mm)

Use large cable clamp

Note: 

It is easier to install both clamps before attaching to the pole.

Figure 6

 AP with Mounting Bracket—Vertical Pole 

Mounting the AP3917i/e to a Wall/Pole using 
the WS-MBO-ART01 2 Axis Extension Arm

You can mount the AP3917i/e to a wall or a pole using a 10” extension arm 
(WS-MBO-ART01, ordering part #30514). For mounting and installation 
instructions, refer to the 

ExtremeWireless AP3917i/e Installation Guide. 

Installing External Antennas

1

Professionally install the external antennas intended for area coverage. 
For information about antenna selection and installation, refer to the 

External Antenna Site Preparation and Installation Guide

2

Attach the external antenna cables to the Standard Polarity Type-N 
connectors on the AP3917i/e.

Connecting a Power Source to the AP3917i/e

If you need to power the AP3917i/e, you can do so my using the GE1 port on 
the AP. The power LED on the front face of the AP illuminates when the device 
is connected to a power source. Refer to the 

ExtremeWireless AP3917i/e 

Installation Guide 

for information.

LAN/Console Connections

The AP3917i/e has one LAN (Ethernet) port and a Console port. Refer to 

Figure 1

 for the location of these ports. During administration and 

maintenance through the LAN or Console, the AP must still have a power 
connection through either an Ethernet PoE cable or a DC power supply.

Professional Installation Instruction

Installation personnel 

This product is designed for specific application and needs to be installed by a 
qualified personnel who has RF and related rule knowledge. The general user 
shall not attempt to install or change the setting.

Installation location 

The product shall be installed at a location where the radiating antenna can be 
kept 20 cm for AP3917i and 35 cm for AP3917e (FCC) and 20 cm for AP3917i 
and 42 cm for AP3917e (ISED) from nearby person in normal operation 
condition to meet regulatory RF exposure requirement.

External antenna 

Use only the antennas which have been approved by the applicant.

 

The non-

approved antenna(s) may produce unwanted spurious or excessive RF 
transmitting power which may lead to the violation of FCC/ISED limit and is 
prohibited.

Installation procedure 

Please refer to user’s manual for the detail.

Instructions d'installation professionnelle

Installation 

Ce produit est destine a un usage specifique et doit etre installe par un 
personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. 
L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final.

Emplacement d'installation

En usage normal, afin de respecter les exigences reglementaires concernant 
l'exposition aux radiofrequences, ce produit doit etre installe de facon a 
respecter une distance de 20 cm pour AP3917i et 35cm pour AP3917e (FCC) 
et 20 cm pour AP3917i et 42cm pour AP3917e (ISED) entre l'antenne 
emettrice et les personnes.

Antenn externe

Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation 
d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non 

Warning: 

Please carefully select the installation position and make sure that 

the final output power does not exceed the limit set force in relevant rules. The 
violation of the rule could lead to serious federal penalty.

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