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6. Guarantee
6.1. Wooden structure
• Ten years’ guarantee against insect
infestations and bacterial attacks on the
vertical wooden structure (autoclave
treated wood class IV) . This guarantee
does not take into account natural defor-
mations (cracks and tears that do not at
all threaten the mechanical resistance
of the wood), or colour changes due to
climatic influences . This guarantee is only
valid for the autoclave treatment itself .
• One year guarantee on the coping
against abnormal natural deformation
(torsion) and against excessive splinters .
The guarantee does not include any
colour change or difference, cracks or
splits .
• The pool is in accordance with the
standard AFNOR NF P90-302 (french
standard for pools in kit) . A possible
aesthetic deformation does not pose any
risk to the stability of the pool, and can
be avoided by partially installing the pool
under ground and fill in .
• In this last case (pool installed partially
under ground), we remind you to check
legal provisions with regards to safety
of children under 5 years of age
(NFP 306/307/308/309)
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6.2. Liner
Ten years’ guarantee (5 years degressive)
under normal usage .
Are not covered by this guarantee :
• Tears, holes, cracks, stains (mainte
-
nance products put directly in the water),
decoloration and wear due to friction of
the fabric on different surfaces .
• Deformations of a liner that has been
without water for more than 24 hours
(never empty your pool completely)
• Decoloration of the liner due to
inappropriate water treatment (excessive
concentration of products, inappropriate
pH) .
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6.3. Filtre / pompe
Two years’ guarantee on the sealing of
the filtration kit .
Are not covered by this guarantee :
• Problems linked to inadequate use of
the filter and its elements .
• Problems linked to pressure higher than
the maximum usage pressure of 1,2 bar,
or linked to the use of a too powerful
pump in relation to the elements of the
hydraulic circuit and the filter .
• Problems linked to the use of a too
weak pump in relation to the volume of
water in the pool .
• Deterioration due to « dry use » of the
pump .
• Deterioration due to abrasion or
corrosion .
• Deterioration due to a wrong
connection .
• Materials dismantled or repaired by
a third party .
• Breakage of pieces (base of the pump,
lid of the prefilter, grooved end …)
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6.4. Winter or summer cover
One year’s guarantee on the welds
between the different bands of fabric .
When the cover is not placed on the
water surface, it should be put in shelter
from direct sunlight .
Are not covered by this guarantee :
• Pulled-out eyelet for the sandows :
this results from an excessive traction on
the sandow .
• Decoloration of the fabric due to
inappropriate water treatment (excessive
concentration of products, inappropriate
pH) .
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6.5. Accessories
One year’s guarantee on any error in
fabrication or assembly of different acces-
sories of the pool, threatening its good
functioning .
Are not covered by this guarantee:
Maintenance products and cleaning kit
delivered with the pool . They should be
received in good shape, in accordance to
their expiration date .
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6.6. In general
Our guarantee is limited to the delivery
of the replacement parts for defective
items . In no case whatsoever, it implies
a demand of damages or indemnity for
incurred damage, or a compensation for
costs of energy et consumables .
The materials to be returned must be sent
on your account . We are not bound to
take back new materials that are returned
for a reason that does not stem from our
responsibility .
Please store all wood elements horizon-
tally, in a fresh and ventilated place,
away from direct sunlight and bad weather
conditions .
The different manuals that are included
in the pool kit stipulate that a regular
check-up and maintenance guarantee an
optional functioning of your pool and its
accessories . These conditions must be
strictly followed in order for the guarantee
to be valid .
Our guarantee does not cover risks of
corrosion that might appear in the course
of time et damages caused by inappro-
priate actions at the time of installing
the pool or using the accessories
(shocks, scrapes, etc ., , as well as inci-
dents without any direct relation to normal
usage of the pool and its accessories .
Costs for installation and dismantling
are not taken into account .
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