Exor eCC3800 Series User Manual Download Page 1

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Published July 2017

exorint.com

EXOR International S.p.A.

IoT Automation Solutions Business Group

Industrial Fanless Computer

eCC3800 Series

User Manual

Summary of Contents for eCC3800 Series

Page 1: ...25 QWHUQDWLRQDO 6 S Published July 2017 exorint com EXOR International S p A IoT Automation Solutions Business Group Industrial Fanless Computer eCC3800 Series User Manual...

Page 2: ...0R Overview 2 Key Features 2 Hardware Specifications 3 Knowing Your eCC3800 Series 6 eCC3800E E2 P2 P2E eCC3800R 6 eCC3800E H110 7 eCC3800E E2 P2 P2E eCC3800R 8 eCC3800E H110 9 Mechanical Dimensions 1...

Page 3: ...5 GPIO Pin Header 35 Fan1 Connector 36 Fan2 Connector 36 USB 2 0 Connector 37 LED Pin Header 37 LED Pin Header 38 MCU Connector 38 Mini PCIe 39 Mini PCIe Connector 40 NGFF M 2 Connector 41 Chapter 3 S...

Page 4: ...ect special incidental or consequential damages arising out of the use of any product nor for any infringements upon the rights of third parties which may result from such use Any implied warranties o...

Page 5: ...on RoHS Restriction on Use of Hazardous Substance in Electronic Equipment directive 2011 65 EU to be your trusted green partner and to protect our environment RoHS restricts the use of Lead Pb 0 1 or...

Page 6: ...inconsistent with these instructions or the instructions for accessory modules contact the supplier to find out how you can ensure that your computer meets safety and regulatory requirements Cautions...

Page 7: ...note the following precautions Read all instructions carefully Do not place the unit on an unstable surface cart or stand Follow all warnings and cautions in this manual When replacing parts ensure th...

Page 8: ...he voltage and current rating marked on the product 10 All cautions and warnings on the equipment should be noted 11 If the equipment is not used for a long time disconnect it from the power source to...

Page 9: ...n of the problem The exact wordings of the error messages Warning 1 Handling the unit carry the unit with both hands and handle it with care 2 Maintenance to keep the unit clean use only approved clea...

Page 10: ...803581 1 2 Terminal Blocks 3P Phoenix Contact 1777992 1 3 Round Head Screw w Spring Flat Washer LONG FEI p3x6l 2 4 Flat Head Screw LONG FEI f 6 32X8 1 5 Round Head Screw LONG FEI P6 32T T10 Nylok 1 6...

Page 11: ...Intel Core i7 i5 i3 fanless system with one PCIe x4 expansion H 3800P2E System 6th generation Intel Core i7 i5 i3 fanless system with one PCI and one PCIe x4 expansion H 3800R System 24V 120W AC to DC...

Page 12: ...with independent display support Three Intel GbE LAN ports support WoL teaming and PXE 1 x External M 2 socket and 1 x SIM card socket 4 x USB 3 0 2 x USB 2 0 2 x RS232 422 485 with auto flow control...

Page 13: ...DMI with independent display support eCC3800R Two Intel GbE LAN ports support WoL teaming and PXE eCC3800E H110 Three Intel GbE LAN ports support WoL teaming and PXE eCC3800R 1 x SIM card socket eCC38...

Page 14: ...DMI DVI D DP DVI D H 3800E H110 Two Independent Display HDMI DVI D Front I O Interface Status LEDs H 3800E E2 P2 P2E H 3800R 3 x LAN active LEDs 2 x GPO status COM1 2 TX RX LEDs 1 x HDD access LED H 3...

Page 15: ...E2 Two PCIe x4 expansion slots Add on card length one 169mm max and one 240mm max Power consumption 10W slot max eCC3800P2 Two PCI expansion slots Add on card length one 169mm max and one 240mm max Po...

Page 16: ...7 CFast 50G half sine 11ms IEC60068 27 Vibration Protection with HDD Condition Random 0 5Grms 5 500 Hz IEC60068 2 64 Sinusoidal 0 5Grms 5 500 Hz IEC60068 2 6 Certifications CE approval EN61000 6 2 EN6...

Page 17: ...ed to connect an external microphone M 2 and SIM Card Slot Used to install an M 2 and a SIM card LED Indicators Indicates the COM port LAN and GPO activity of the system The Diagnostics LEDs Diag 1 an...

Page 18: ...connect an external microphone SIM Card Slot Used to install a SIM card LED Indicators Indicates the COM port LAN and GPO activity of the system The Diagnostics LEDs Diag 1 and Diag 2 are used for tro...

Page 19: ...system COM1 COM2 Two DB9 ports used to connect RS232 422 485 compatible devices LAN1 LAN2 LAN3 Used to connect the system to a local area network USB 2 0 Used to connect USB 2 0 1 1 devices USB 3 0 Us...

Page 20: ...on off the system COM1 COM2 Two DB9 ports used to connect RS232 422 485 compatible devices LAN1 LAN2 Used to connect the system to a local area network USB 3 0 Used to connect USB 3 0 2 0 devices DVI...

Page 21: ...2018 Exor International S p A All Rights Reserved 10 eCC3800 Series User Manual Chapter 1 Product Introduction Mechanical Dimensions H 3800E 92 73 100 73 204 68 234 272 4 50 6 50 224 68 236 68 214 98...

Page 22: ...2018 Exor International S p A All Rights Reserved 11 eCC3800 Series User Manual Chapter 1 Product Introduction H 3800E2 H 3800P2 H 3800P2E 113 73 121 73 204 68 234 272 4 50 6 50 224 68 236 68 214 98...

Page 23: ...opyright 2018 Exor International S p A All Rights Reserved 12 eCC3800 Series User Manual Chapter 1 Product Introduction H 3800E H110 92 73 100 73 204 68 234 272 4 50 6 50 224 68 236 68 214 98 6 32 NUT...

Page 24: ...Copyright 2018 Exor International S p A All Rights Reserved 13 eCC3800 Series User Manual Chapter 1 Product Introduction H 3800R 92 73 100 73 204 68 234 272 297 4 50 6 50 224 68 236 68 214 98 6 32 NUT...

Page 25: ...yourself before touching any internal components by touching a metal object Static electricity can damage many of the electronic components Humid environments tend to have less static electricity tha...

Page 26: ...e jumpers ensure that the jumper caps are placed on the correct pins When the jumper cap is placed on both pins the jumper is short If you remove the jumper cap or place the jumper cap on just one pin...

Page 27: ...W1 PW1 9V 30V DC Input JP6 LAN3 LAN2 LAN1 LAN1 USB 2 0 LAN2 USB 3 0 LAN3 USB 3 0 DVI D HDMI HDMI1 DVI1 IDE1 COM2 FAN2 COM3 COM4 COM1 CN3 CN2 GPS1 BZ1 BAT1 CPU1 JP1 JP3 J1 FAN1 J2 SPK1 IN2 JP4 DE1 CN1...

Page 28: ...Copyright 2018 Exor International S p A All Rights Reserved 17 eCC3800 Series User Manual Chapter 2 Jumpers and Connectors The figure below is the bottom view of the main board WIFI1 CN7 CN6 CN5 CN4...

Page 29: ...SB 3 0 LAN2 USB 3 0 DVI D HDMI HDMI1 DVI1 IDE1 COM2 FAN2 COM3 COM4 COM1 CN3 CN2 GPS1 BZ1 BAT1 CPU1 JP1 JP3 J1 FAN1 J2 SPK1 IN2 JP4 DE1 USB2 SW1 JP5 LED1 LED2 LED3 LED4 SW5 Remote Power On Off Switch L...

Page 30: ...Copyright 2018 Exor International S p A All Rights Reserved 19 eCC3800 Series User Manual Chapter 2 Jumpers and Connectors The figure below is the bottom view of the main board WIFI1 CN7 CN6 CN5 CN4...

Page 31: ...nnectors 1 O N 2 1 O N 2 Jumpers and DIP Switch Settings AT ATX Power Select Connector type 2 pin On Off DIP switch Connector location SW2 Pin Settings 1 PCH_PWRBT_N 2 NC 3 NC 4 ATB Pin Settings 1 CPU...

Page 32: ...rs COM1 RS232 RI Power Select Connector type 1x5 5 pin header 2 0mm pitch Connector location JP4 1 5 Pin Definition Pin Definition 1 VCC5 2 COM_ISOR3 _T 3 VCC12 4 COM_ISOR3 _T 5 COM_RI 3 1 O N 2 Pin S...

Page 33: ...n Definition Pin Definition LED1 A1 VCC3 C1 COM2_RXLEDN A2 VCC3 C2 COM2_TXLEDN A3 NETX100_RUN C3 COM1_RXLEDN A4 VCC3 C4 COM1_TXLEDN LED2 A1 VCC3 C1 SATALED A2 VCC3 C2 LAN3_ACT _LED A3 NETX100_RUN C3 L...

Page 34: ...finition 1 HDMI2_DATA0_P 2 GND 3 HDMI2_DATA0_N 4 HDMI2_DATA1_P 5 GND 6 HDMI2_DATA1_N 7 HDMI2_DATA2_P 8 GND 9 HDMI2_DATA2_N 10 HDMI2_CLK_P 11 GND 12 HDMI2_CLK_N 13 DPC_CONFIG1 14 DPC_CONFIG2 15 DPC_AUX...

Page 35: ...Pin Definition 1 VIN_1 2 VIN_VSS 3 Chassis_GND External I O Interfaces Rear Panel 9V 30V DC Power Input Connector type Phoenix Contact 1x3 3 pin terminal block Connector location PW1 G 1 3 Pin Defini...

Page 36: ..._C 7 GND 8 USB3TN1_C 9 USB3TP1_C 10 P5V_USB_P01 11 USB2N1_C 12 USB2P1_C 13 GND 14 USB3RN2_C 15 USB3RP2_C 16 GND Pin Definition Pin Definition 17 USB3TN2_C 18 USB3TP2_C 19 LAN1_VCC 20 LAN1_MDI0P 21 LAN...

Page 37: ..._C 7 GND 8 USB3TN3_C 9 USB3TP3_C 10 P5V_USB_P23 11 USB2N3_C 12 USB2P3_C 13 GND 14 USB3RN4_C 15 USB3RP4_C 16 GND Pin Definition Pin Definition 17 USB3TN4_C 18 USB3TP4_C 19 LAN2_VCC 20 LAN2_MDI0P 21 LAN...

Page 38: ...5 LAN3_MDI2N 16 LAN3_MDI3P 17 LAN3_MDI3N 18 GND 19 LAN3_LINK 20 LAN3_LINK100 _LED 21 LAN3_ACT _LED 22 LAN3_LED_P 17 1 5 10 4 8 ACT LINK Act Status Flashing Yellow Data activity Off No activity Link St...

Page 39: ...ors HDMI Connector type HDMI port Connector location HDMI1 Pin Definition Pin Definition 1 HDMI_DATA2_P_C 2 GND 3 HDMI_DATA2_N_C 4 HDMI_DATA1_P_C 5 GND 6 HDMI_DATA1_N_C 7 HDMI_DATA0_P_C 8 GND 9 HDMI_D...

Page 40: ...l Connectors Reset Connector Connector type 1x2 2 pin Wafer 1 25mm pitch Connector location J2 Pin Definition 1 PM_RESET _J 2 GND MH1 GND MH2 GND 1 2 FW BIOS Connector Connector type 2x3 6 pin header...

Page 41: ...apter 2 Jumpers and Connectors SMBus Connector type 1x3 3 pin header 2 0mm pitch Connector location JP1 1 3 Pin Definition 1 SMB_CLK 2 SMB_DAT 3 GND SATA Power Connectors Connector type 1x4 4 pin Wafe...

Page 42: ...Connector type Standard Serial ATA 7P 1 27mm SATA M 180 Connector location CN6 CN7 Pin Definition Pin Definition 1 GND 2 SATA_TXP0_C 3 SATA_TXN0_C 4 GND 5 SATA_RXN0_C 6 SATA_RXP0_C 7 GND 1 7 1 4 Line...

Page 43: ...5 pin header 2 0mm pitch Connector location SPK1 1 5 Pin Definition Pin Definition 1 OUT LR _C 2 OUT LR _C 3 AGND 4 OUT RR _C 5 OUT RR _C Debug Connector Connector type 1x10 10 pin header 1 0mm pitch...

Page 44: ...ctor Connector type 1x10 10 pin header 1 0mm pitch Connector location COM3 Pin Definition Pin Definition 1 COM_ISODCD 1 2 COM_ISORXD1 3 COM_ISOTXD1 4 COM_ISODTR 1 5 ISO_GND 6 COM_ISODSR 1 7 COM_ISORTS...

Page 45: ...M Port 4 Connector Connector type 1x10 10 pin header 1 0mm pitch Connector location COM2 Pin Definition Pin Definition 1 COM_DCD 3_C 2 COM_RXD3_C 3 COM_TXD3_C 4 COM_DTR 3_C 5 GND 6 COM_DSR 3_C 7 COM_R...

Page 46: ...der 1 0mm pitch Connector location GPS1 1 6 Pin Definition Pin Definition 1 GPS_BAT 2 GPS_LED 3 UART_TXD4 4 UART_RXD4 5 GND 6 VCC3 MH1 GND MH2 GND GPIO Pin Header Connector type 2x5 10 pin header 2 0m...

Page 47: ...nd Connectors Fan1 Connector Connector type 1x4 4 pin Wafer 2 54mm pitch Connector location FAN1 Fan2 Connector Connector type 1x4 4 pin Wafer 2 54mm pitch Connector location FAN2 Pin Definition 1 GND...

Page 48: ...eader Connector type 2x8 16 pin header 2 0mm pitch Connector location LED4 1 15 2 16 Pin Definition Pin Definition 1 TX1_P 2 COM1_TXLEDN 3 RX1_P 4 COM1_RXLEDN 5 TX2_P 6 COM2_TXLEDN 7 RX2_P 8 COM2_RXLE...

Page 49: ...Connector type 2x4 8 pin header 2 0mm pitch Connector location JP5 MCU Connector Connector type 1x4 4 pin header 1 0mm pitch Connector location J1 1 7 2 8 1 4 Pin Definition Pin Definition 1 DIAG1_P 2...

Page 50: ...K_MINI_P_C 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 MINICARD2DIS 21 GND 22 RST_MINIPCIE2 23 PCIE_mSATA_RXP_C _C 24 3VSB_MINI2 25 PCIE_mSATA_RXN_C 26 GND Mini PCIe Connector location CN2 Pin Definition...

Page 51: ..._P_C 14 UIM_RESET 15 GND 16 UIM_VPP 17 NC 18 GND 19 NC 20 MINICARD1DIS 21 GND 22 RST_MINIPCIE1 23 PCIE_RN4_WIFI_C 24 3VSB_MINI1 25 PCIE_RP4_WIFI_C 26 GND Mini PCIe Connector Connector location WIFI1 P...

Page 52: ...17 PCIE_RN19_M 18 3VSB 19 PCIE_RP19_M 20 NC 21 GND 22 NC 23 PCIE_TN19_M_C 24 NC 25 PCIE_TP19_M_C 26 NC 27 GND 28 NC 29 PCIE_RN18_M 30 NC 31 PCIE_RP18_M 32 NC 33 GND 34 NC 35 PCIE_TN18_M_C 36 NC 37 PC...

Page 53: ...Removing the Top Cover 1 Locate the 6 screws on the top cover 2 Remove the screws then lift up the cover and remove it from the chassis CAUTION CAUTION CAUTION Prior to removing the chassis cover mak...

Page 54: ...al S p A All Rights Reserved 43 eCC3800 Series User Manual Chapter 3 System Setup 1 Locate the 6 screws on the bottom cover Removing the Bottom Cover 2 Remove the screws then lift up the bottom cover...

Page 55: ...national S p A All Rights Reserved 44 eCC3800 Series User Manual Chapter 3 System Setup 1 Locate the mSATA slot on the board and remove the bracket Installing an mSATA Module mSATA slot 2 Insert the m...

Page 57: ...apter 3 System Setup Installing a SO DIMM Memory Module Remove the top cover before installing a SO DIMM module 1 Locate the SO DIMM sockets and release the locks SO DIMM sockets 2 Insert the SO DIMM...

Page 58: ...CC3800 Series User Manual Chapter 3 System Setup 1 Locate the antenna hole cover on the front panel and remove it 2 Install the antenna jack through the hole and fix the cable with rings Installing a...

Page 59: ...Copyright 2018 Exor International S p A All Rights Reserved 48 eCC3800 Series User Manual Chapter 3 System Setup 3 Insert the 3G module into the 3G GSM slot and fix the cable onto the 3G module...

Page 60: ...rved 49 eCC3800 Series User Manual Chapter 3 System Setup 1 Locate the SIM card holder on the front panel and remove the front cover 3 Secure the front cover back to its original position Installing a...

Page 61: ...Rights Reserved 50 eCC3800 Series User Manual Chapter 3 System Setup 1 Locate the M 2 socket on the front panel and remove the front cover 2 Secure the M 2 module to the mounting plate on the front c...

Page 63: ...18 Exor International S p A All Rights Reserved 52 eCC3800 Series User Manual Chapter 3 System Setup 1 Remove the bottom cover of the chassis Installing a SATA Hard Drive 2 Unscrew the HDD bracket and...

Page 64: ...served 53 eCC3800 Series User Manual Chapter 3 System Setup 3 Unscrew the SATA connector 4 Place the HDD into the HDD bracket and secure the HDD with screws 5 Connect the SATA connector to the HDD and...

Page 65: ...s equipped with one PCIe x4 expansion slot eCC3800E2 is equipped with two PCIe x4 expansion slots eCC3800P2 is equipped with two PCI expansion slots eCC3800P2E is equipped with one PCIe x4 expansion s...

Page 66: ...International S p A All Rights Reserved 55 eCC3800 Series User Manual Chapter 3 System Setup 3 Remove the screw on the expansion cover 4 Insert the PCIe PCI expansion card and fasten the screw to secu...

Page 67: ...is configured with the values found in CMOS With easy to use pull down menus you can configure such items as Hard drives diskette drives and peripherals Video display type and display options Passwor...

Page 68: ...l be reported in one of two different ways If the error occurs before the display device is initialized a series of beeps will be transmitted If the error occurs after the display device is initialize...

Page 69: ...tup screen it indicates that there are more available fields not shown on the screen Use the up and down arrow keys to scroll through all the available fields Submenu When appears on the left of a par...

Page 70: ...Type Speed ID Stepping Package Number of Processors Microcode Revision GT Info American Megatrends 5 12 UEFI 2 5 PI 1 4 N380 0 02 x64 02 07 2017 11 39 30 Administrator SKYBAY Default string N A Kabyla...

Page 71: ...Dual Output Fast Read support Read ID Status Clock Freq Write and Erase Clock Freq Fast Read Clock Freq Fast Read support Read Clock Freq Number of Components SPI Component 0 Density EC FW Version ME...

Page 72: ...L1 Data Cache L1 Instruction Cache L2 Cache L3 Cache L4 Cache VMX SMX TXT Intel VMX Virtualization Technology Active Processor Cores Intel R Core TM i5 7500T CPU 2 70GHz 0x906E9 2700 MHz 32 KB x 4 32...

Page 73: ...ntel SpeedStepTM Enables or disables Intel SpeedStep technology C states Enables or disables CPU C states support for power saving IT8786 Super IO Configuration This section is used to configure the s...

Page 74: ...yright C 2017 American Megatrends Inc Aptio Setup Utility Copyright C 2017 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Def...

Page 75: ...up Utility Copyright C 2017 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Enable or Disable S...

Page 76: ...isplays the current fan1 and fan2 speed CPU Vcore Detects and displays the Vcore CPU voltage 3V Detects and displays 3V voltage 12V Detects and displays 12V voltage 5V Detects and displays 5V voltage...

Page 77: ...revious Values F3 Optimized Defaults F4 Save Exit ESC Exit Enable Disable UEFI Network Stack Network Stack Disabled Advanced Boot Security Save Exit Main Version 2 18 1263 Copyright C 2017 American Me...

Page 78: ...available only for EFI applications USB Configuration USB Module Version USB Controllers 1 XHCI USB Devices 1 Keyboard Legacy USB Support XHCI Hand off USB hardware delays and time outs Device reset...

Page 79: ...aults F4 Save Exit ESC Exit System Agent SA Parameters System Agent SA Configuration PCH IO Configuration System Agent SA Configuration System Agent SA parameters PCH IO Configuration PCH IO parameter...

Page 80: ...VMT Total Gfx Mem Selects the DVMT5 0 Total Graphic Memory size used by the Internal Graphics Device Save Exit Advanced Chipset Boot Security Main Version 2 18 1263 Copyright C 2017 American Megatrend...

Page 81: ...Inc Aptio Setup Utility Copyright C 2017 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit SATA D...

Page 82: ...ty Empty Chipset Version 2 18 1263 Copyright C 2017 American Megatrends Inc Aptio Setup Utility Copyright C 2017 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General He...

Page 83: ...bled otherwise HD Audio Subsystem Configuration Settings HD Audio Enabled Security Save Exit Advanced Chipset Security Boot Main Version 2 18 1263 Copyright C 2017 American Megatrends Inc Aptio Setup...

Page 84: ...nds Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Number of seconds to wait for setup activation key 65535 0xFFFF...

Page 85: ...faults Restore User Defaults Boot Override UEFI Built in EFI Shell Windows Boot Manager P0 64GB SATA Flash Drive Launch EFI Shell from filesystem device Discard Changes and Reset To exit the Setup uti...

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