Exinda EXNV-10063, Administration Manual

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Exinda Network Orchestrator 5 Troubleshooting | 553
5.6.8 The IP addresses are not being mapped to the AD users and groups
Problem
When integrating the AD client with the Exinda appliance, the IP addresses are not being mapped to the users and
groups on the Exinda appliance.
Solution
Logon auditing must be enabled for IP address to be mapped to the users.
You can investigate by verifying whether the domain controller is logging particular event IDs. If these events are absent
then you will need to enable logon auditing.
In the Domain Controller, go to Event Viewer > Windows Logs > Security Logs .
For Windows Server 2008, 2008 R2, 2012, and 2012 R2, you should see Event ID #4624
For Windows Server 2003, 2003 R2, you should see Event ID #528 and 540.
If the Domain Controller is not logging these events, then you need to enable logon auditing on the domain controller
and renumerate the AD client on the Exinda appliance.
1.
In the Domain Controller, go to
Start menu > Administrative Tools > Group Policy Management Snap-in
.
2. In the Group Policy Management tree, go to your domain, expand the Group Policy Objects node, and select
Default Domain Controllers Policy .