Troubleshooting
358
FTB-860/880
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, and for a list of other
worldwide locations, visit the EXFO Web site at
.
To accelerate the process, please have information such as the name and
the serial number (see the product identification label), as well as a
description of your problem, close at hand.
Transportation
Maintain a temperature range within specifications when transporting the
unit. Transportation damage can occur from improper handling. The
following steps are recommended to minimize the possibility of damage:
Pack the unit in its original packing material when shipping.
Avoid high humidity or large temperature fluctuations.
Keep the unit out of direct sunlight.
Avoid unnecessary shocks and vibrations.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
Summary of Contents for FTB-860
Page 7: ...NetBlazer vii B Glossary 371 Acronym List 371 VLAN 379 1588 PTP 380 SyncE 385...
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Page 382: ...Specifications 370 FTB 860 880 Straight Through Cable 1000 Mbit s Crossover Cable 1000 Mbit s...