Manual UVC Air Sanitizer V1000E
13.11.2020
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22
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6.7 Errors, causes, measures
One electronic ballast drives two UVC tubes. In the event of a fault in one of the six
built-in UVC tubes, the electronic ballast which is connected to the faulty tube,
switches off both connected tubes.
In the following you will find possible errors, their causes and measures. Contact us or your
dealer if malfunctions or errors occur.
The tests and possible measures required in the event of faults must be
carried out by qualified persons! Qualified persons are professionals such as
electricians and persons with equivalent or higher qualifications.
WARNING: Do not replace defective or faulty parts with parts that have not
been approved by the manufacturer. This can lead to serious injuries and
property damage!
WARNING: Maintenance must be carried out by qualified persons!
WARNING: Always disconnect the device from the power supply while you are
working on the device!
WARNING: Wear gloves when replacing the tubes to protect yourself and the
tubes. Wear eye or face protection to protect your eyes.
Error
Cause
Measure
Immediately after
switching on the device,
the RCD switch (residual
current device) is triggered.
The device has a ground fault and is no
longer ready for operation.
Water might have gotten
into the device.
The power supply must be
interrupted and the device
replaced and subjected to a
detailed inspection by the
manufacturer.
The device is switched on,
but the tube does not
ignite.
No power supply.
Have all the power supply
connections been made
correctly?
The device is switched on
and the tube flashes
briefly, but does not ignite.
The electronic ballast tries to ignite the
tube, but the process is cancelled
because the internal gas pressure in the
tube is too low.
If the system ignites with a
replacement tube, the fault is
in the tube.
We would be happy to
