60
P
RODUCT
M
ANUAL
1010964
Chapter
5
M
AINTENANCE
5.
5.
5.
5.
Type
pflash
and press
Enter.
The autoloader erases the flash EEPROM
sectors and then displays the following prompt:
Begin XMODEM download of flash code
.
6.
6.
6.
6.
Use your terminal emulation software to specify the source location (path
and filename) of the new firmware. For HyperTerminal, follow these steps:
a.
a.
a.
a.
Select the Transfer menu.
b.
b.
b.
b.
Select Send File.
c.
c.
c.
c.
In the Send File screen, enter the path and file name of the firmware or
click on the Browse button to locate the file. Select XModem as the
protocol.
d.
d.
d.
d.
Click on Send.
The system initiates the firmware upgrade and displays its progress on the
screen. When the upgrade is successfully completed, the autoloader resets.
C
REATING
A
D
IAGNOSTIC
L
ISTING
VIA
C
ONSOLE
If you report a problem to Exabyte Technical Support, you may be asked to
create an autoloader diagnostic listing (also called a
dump
) via the Console
interface. A diagnostic listing is created when you use a terminal emulation
program (such as HyperTerminal) to send an ASCII text copy of the diagnostic
buffer from the autoloader to the host computer. This buffer information can
be used by support personnel to troubleshoot incidents with the autoloader.
Note:
These instructions assume you are using HyperTerminal. If desired, you
can use a different terminal emulation software package.
To create a diagnostic listing:
1.
1.
1.
1.
Access Console by following the steps on
.
2.
2.
2.
2.
Type
dump
and press
Enter
.
3.
3.
3.
3.
Select the Transfer menu, then select Capture Text.
4.
4.
4.
4.
In the Capture Text screen, enter the path and filename for the ASCII text file
and press
Enter
.
Caution
Do not attempt to perform autoloader operations or power down the autoloader
until after the autoloader automatically resets.