Rectifying faults
Software version of the machine control
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099-005682-EW501
7.9.2022
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Rectifying faults
All products are subject to rigorous production checks and final checks. If, despite this, something fails to
work at any time, please check the product using the following flowchart. If none of the fault rectification
procedures described leads to the correct functioning of the product, please inform your authorised dea-
ler.
7.1 Software version of the machine control
The query of the software versions only serves to inform the authorised service staff. It is available in the
machine configuration menu.
7.2 Error messages (power source)
Depending on the options of the machine display, a fault is shown as follows:
Display type - machine control
Display
Graphic display
two 7-segment displays
one 7-segment display
The possible cause of the fault is signalled by a corresponding fault number (see table). In the case of an
error, the power unit shuts down.
The possible error numbers displayed depend on the machine series and version!
• Document machine errors and inform service staff as necessary.
• If multiple errors occur, these are displayed in succession.
Error message Possible cause
Remedy
E 0
Start signal set in the event of er-
rors
Do not press the torch trigger or the foot-operated
remote control
E 4
Temperature error
Allow the machine to cool down
E 5
Mains overvoltage
Switch off the machine and check the mains vol-
tage
E 6
Mains undervoltage
E 7
Electronics error
Switch the machine off and on again.
If the error persists, notify service department
E 9
Secondary overvoltage
E12
Voltage reduction error (VRD)
E13
Electronics error
E14
Alignment error in current recording Switch off the machine, place the electrode holder
in an insulated position and switch the machine
back on. If the error persists, notify service depart-
ment
E15
Error in one of the electronics
supply voltages
Switch the machine off and on again.
If the error persists, notify service department
E23
Temperature error
Allow the machine to cool down
E32
Electronics error
Switch the machine off and on again.
If the error persists, notify service department
E33
Alignment error in voltage record-
ing
Switch off the machine, place the electrode holder
in an insulated position and switch the machine
back on. If the error persists, notify service depart-
ment
