18
W
ARRANT
Y TERMS & CONDITIONS
Ewbank Warranty Terms & Conditions
This product is guaranteed for a period of 24 months as standard from the date of purchase
against mechanical and electrical defects.
To qualify for the warranty, the product must be used for domestic household use only and in
accordance with the instructions in the user manual. Any misuse of the product will result in
the warranty being void.
The warranty does not cover accidental damage, misuse, neglect, tampering or incorrect
adjustment or installation.
The warranty will be rendered invalid if the product is resold, has had its serial number
removed (or has an invalid serial number), or if an unauthorised person has carried out any
repairs or alterations.
The warranty does not cover accessories or consumable parts that require replacement
under normal use. This includes shelving, dials, filters, belts and trays etc.
In the unlikely event of a breakdown please refer to the Troubleshooting guide in your user
manual and check all plugs, fuses and the electricity supply.
If you still require assistance please contact our Customer Service department on
01473 271 272
or write to us at the following address:
Customer Service Department
Ewbank, 38 Bluestem Road,
Ipswich, Suffolk, IP3 9RR
Please quote the Product Code and the PO Number on the rating label and give details of
the exact fault. We will then decide whether to repair or replace the item.
Before we arrange the repair or replacement you will be required to return a copy of your
proof of purchase. Please retain your original.
If an item is replaced within the agreed warranty period, the warranty for the replacement
item will be calculated from the purchase date of the original.
In the event that the product is inspected and no fault is found or the product is not within the
warranty period you will be charged for the repair and any carriage costs.
