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EVVA AirKey System Manual Download Page 128

 

 

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5.10.1

 

Creating support logins 

>

 

In the main menu, select 

Administrators > Support logins

. 

 

 

Figure 155: Support logins 

 
Any support logins you already created are shown in a list. 
 

 

 

Figure 156: Support login lists 

 

>

 

Click 

Create support login.

 

>

 

Complete the form 

. 

Fields highlighted with * are mandatory fields. 

 

 

Logins can be assigned for periods between 1 and a maximum of 24 hours. 

 

>

 

Click 

Save

. 

 
The system generates the support login, user name and password 

. 

Summary of Contents for AirKey

Page 1: ......

Page 2: ...ration 16 2 5 1 System requirements 16 2 6 EVVA KeyCredits 16 2 7 Coding station 17 2 7 1 System requirements 17 2 8 Emergency power device 17 3 System overview Procedure 19 3 1 Installing software and components 19 3 2 Setting up the locking system 19 3 3 Creating authorisations 20 3 4 System administration reading out information 20 4 Commissioning 21 4 1 Glossary 21 4 2 Installing the AirKey ap...

Page 3: ...online administration 51 5 1 AirKey login 51 5 2 AirKey logout 53 5 3 Administrators 54 5 3 1 Creating administrators 54 5 3 2 Editing administrators 56 5 3 3 Deleting administrators 57 5 4 KeyCredits for access authorisations 58 5 4 1 Topping up credit 58 5 5 System settings 60 5 5 1 Time zones 60 5 5 2 Further settings 63 5 6 Locking system 64 5 6 1 Overview of locking components 64 5 6 2 Adding...

Page 4: ...risations 98 5 8 2 Granting permanent access authorisations 99 5 8 3 Granting periodic access authorisations 101 5 8 4 Granting single access authorisations 103 5 8 5 Granting individual access authorisations 104 5 8 6 Creating authorisations 107 5 8 7 Changing authorisations 108 5 8 8 Deleting authorisations 109 5 8 9 Deactivating media 111 5 8 10 Removing deactivated media 112 5 8 11 Reactivatin...

Page 5: ...ts 152 6 10 Protocol data in the AirKey app 154 6 11 Information on the installed AirKey app 156 7 Operating AirKey locking components 157 7 1 Access with smartphones 157 7 2 Access with media such as cards key tags or combi keys 158 8 AirKey system operation and maintenance 159 8 1 Updating locking components 159 8 2 Updating smartphones 162 8 3 Updating media 163 8 4 Updating locking component f...

Page 6: ...eral systems 198 11 Locking component signals 199 12 Values and limits of AirKey 201 12 1 AirKey online administration 201 12 2 AirKey locking components 201 12 3 Cards key tags or combi keys 201 12 4 AirKey app 201 13 When are KeyCredits deducted 202 14 Troubleshooting 203 14 1 No communication within the system 203 14 2 Locking component has trouble identifying or is unable to detect media 203 1...

Page 7: ...icular with re gard to data protection e g if you are establishing a comprehensive information sys tem as well as grant the right of co determination to staff in the event of use on corporate premises Customers clients and end users shall be responsible for product use in compliance with legal stipulations The aforementioned information must be observed and passed on to operators and users as per ...

Page 8: ...e filter to Electronic system partners to explicitly filter by EVVA Partners with ex pertise on electronic EVVA products Use the EVVA online form for certain types of support requests We currently provide the online form for the following situations You have exceeded the maximum attempts to enter credit codes Unable to add credit AirKey login unavailable Unable to log in Forgot user ID and or emai...

Page 9: ...er pro cedures without written consent by the publisher This manual may contain defects or misprints resulting from printing However the data in this system manual is revised regularly and corrections are incorporated We shall not assume any liability for technical or printing errors and their potential consequences All trademarks and industrial property rights reserved We reserve the rights to ma...

Page 10: ...tem manual sequences of commands are illustrated as follows For example Media persons Create persons menu or for commands and buttons such as Save Warning risk of material damage in the event of non compliance with the corresponding safety measures Notices and additional information Hints and recommendations Error messages Options ...

Page 11: ...ollowing figure provides an overview AirKey components and their communication methods This is followed by descriptions of the individual components Figure 1 System architecture All transferred data is secured as end to end data according to the most recent encryption standards from EVVA servers to locking components ...

Page 12: ...Key cylinders are suitable for installation in fire doors and emergency exit doors AirKey cylinders are available as half cylinders or double cylinders Double cylinders are available as one sided or double sided access models One sided access models merely feature electric authorisation components on the outside whereas users must provide authorisation on both sides with the double sided access mo...

Page 13: ...lectronic locking systems access control airkey assembly instructions datasheets en AirKey cylinders feature visual and acoustic signals Please refer to the Locking compo nent signals section for descriptions of the individual signals Follow the assembly manual enclosed with the packaging during assembly of the AirKey cylinder or the online assembly clip at http video evva com tutorials airkey eap...

Page 14: ...embly situation We have made the required data sheet or as sembly manual available in the download section of our homepage http www evva at products electronic locking systems access control airkey assembly instructions datasheets en 2 2 Maintenance Two CR2 batteries are required to operate each AirKey cylinder We recommend you ex clusively use spare parts supplied by EVVA and replace the seals en...

Page 15: ...y app features require an active Internet connection However locking components can also be operated offline Internet connections may incur extra charges For this purpose please note your provider agreement 2 4 Smartphones Smartphones must meet the following minimum requirements for use in AirKey systems Smartphones with NFC functionality AndroidTM operating system from 4 0 0 AirKey app from the G...

Page 16: ...ollowing browsers Internet Explorer 9 Chrome 14 Safari 6 Firefox 6 Internet connection 768 kBit s or faster Optionally USB port 2 0 for coding station Internet ports 7070 and 8072 must be available Use the Port connection check to check your network http www evva at services port test page en You require a valid email address to register an AirKey system 2 7 EVVA KeyCredits KeyCredits are required...

Page 17: ... logo near the E and fold out on the right hand side near the A to access it The installed in terface is intended for emergency power supply only and it is not required as part of normal operation The emergency power device supplies locking components with power to enable opera tion in the event that the batteries have gone flat For this purpose connect the emer gency power device connecting cable...

Page 18: ...2015 misprinting and technical changes reserved Please note that the AirKey wall reader cannot be supplied with power using the emergency power device it is supplied with power using an external power supply in combination with the control unit ...

Page 19: ... ate a new locking system 3 2 Setting up the locking system Use KeyCredits Simply enter one or several KeyCredit codes in the AirKey online ad ministration Register smartphones Register any smartphones with NFC functionality to grant access to the locking system Installing locking components Install the AirKey locking component e g in doors key switches or tubular safes Adding locking components U...

Page 20: ...tphones and create me dia 3 4 System administration reading out information Blocks Access events and the battery status of media are temporarily saved in the locking component and transferred to the AirKey online admin istration upon the next contact Updates In this process each AirKey app user can update system information between locking components media and the AirKey online administra tion Who...

Page 21: ...1 Glossary The following terms are used within the context of AirKey Designation Function Client Owner of the locking system with a unique customer number Administrator Administrators are responsible for administrative tasks within clients AirKey online administration Administrators centrally manage the system and they always have comprehensive au thorisation It is possible to create several equal...

Page 22: ...ils id com evva airkey Download the AirKey app from the Google Play store Follow the AirKey app installation instructions on your smartphone 4 3 Registering the AirKey online administration Register with EVVA using a valid email address to be able to use the AirKey online admin istration Open the following page in your browser https airkey evva com The AirKey login screen appears Select your prefe...

Page 23: ...e link regarding the General Terms and Conditions or the link regarding EULA to read or print the respective document Tick the check boxes to confirm the General Terms and Conditions and the End User Licence Agreement EULA Please refer to http www evva at terms and conditions en to view these documents Figure 4 Registration to AirKey If necessary you can retrospectively change your customer data a...

Page 24: ...ct Click Finish registration if the email address is correct and complete the process Figure 5 Finishing registration The AirKey system automatically generates a user ID and registration link and sends it to the email address you stated as part of a registration email Open your email client It will contain an email from EVVA AirKey with the subject line EVVA AirKey registration Open the email and ...

Page 25: ...ase letter and one lower case letter An error message appears if this is not the case Re enter your password Enter your date of birth It is used as a security question to confirm your identity if you have forgotten your password We recommend to make your AirKey password as long as possible and to not disclose it Figure 7 Finishing registration Click Save to finish registration once you have comple...

Page 26: ... your preferred language Log out as a first step to retrospectively change the language settings You can subsequently select a different language on the login screen Enter your user ID from the registration email and the defined password and confirm with Login The AirKey system home screen appears Figure 8 AirKey system home screen The home screen provides an overview of all data relevant to the s...

Page 27: ...om right of your AirKey online administration to activate the coding station Figure 9 Activating the coding station The Java plugin is required and will be installed Confirm the message Do you want to run this application Run the application Figure 10 Installing the Java plugin As a result you can now use the coding station The coding station is listed in the bottom right The coding station featur...

Page 28: ...CL 0 from the list Figure 12 Selecting coding stations The selected coding station is shown in the bottom right in the footer Figure 13 Coding station indicator Download the most recent driver for the AirKey coding station if your system does not detect the coding station For this pur pose go to http www evva at products electronic locking systems access control airkey system overview en on the ri...

Page 29: ...screen instructions of the program Connect coding station Restart your computer Open your browser Open the AirKey online administration 4 6 Topping up credit For this purpose you require a KeyCredit Card featuring a scratch field on the rear that conceals a credit code Click the Credit function in the header of the screen Figure 14 Credit The screen shows an overview of your current credit and any...

Page 30: ...redit If you entered the code correctly the system confirms your input and adds the credit Figure 16 Topping up credit 4 7 Creating persons Each person designated to be granted authorisation to the AirKey locking system must be created beforehand In the main menu select Media Persons Create person Complete mandatory fields Fields highlighted with are mandatory fields Click Save Figure 17 Creating ...

Page 31: ...s with the same first and last names The characters in the Email address Telephone number Address Post code and City fields are restricted to a maximum of 50 The character limit in the comment field is 500 characters If the combination you entered already exists the system will report Person already exists Check or correct your input Click Save Once you have successfully created a person the syste...

Page 32: ...Select Smartphone as the new medium and click Continue Enter unique information e g smartphone type in the Designation field Enter the smartphone s telephone number starting with and the two digits of the country calling code Click Create medium Figure 19 Creating new media An error message will appear if the telephone number is invalid or the tele phone number has already been created Now you are...

Page 33: ...omponents in factory state as well as add or remove locking components and media within the AirKey system Additionally the firmware on locking components and media keyrings can be updated Show protocol data in the AirKey app this option shows persons their own access events and any other protocol data relevant to the media in the AirKey app Release duration specifies how long the locking component...

Page 34: ...n code appears automatically Enter the registration code you received from the AirKey locking system administra tor Click Register to confirm You can also register a single smartphone in several AirKey systems Select the Add locking system app menu to re open the registration dialogue Figure 23 AirKey app registering locking systems After having successfully entered the registration code you have ...

Page 35: ...cements In the main menu select Media Persons Media Select the affected smartphone from the overview list Click Create new registration code and send the registration code to the person wanting to link a smartphone to the locking system Enter the registration code in the AirKey app and the smartphone is once again linked to the locking system If your smartphone has previously been registered to an...

Page 36: ...eapzkz s eapzkz s 1 en AirKey cylinders are always supplied in factory state Important notice Media in factory state block locking components in factory state Smartphones with installed AirKey app and enabled maintenance mode can block locking components in factory state Unlocking attempts are not recorded in factory state The lock is securely locked after having added the AirKey cylinder to a loc...

Page 37: ... One control unit is required per reader unit The control unit must be installed indoors in a secure area Check the cabling on the wall reader and control unit Observe the notes in the assembly manual during assembly Block the door during dis assembly to prevent inadvertently locking your self in out 4 11 Adding locking components Locking components are added to the locking system using smartphone...

Page 38: ...rtphone to the locking component in factory state The smartphone establishes a connection to the locking component Do not remove the smartphone from the locking component while it is establishing the connection Figure 26 AirKey app connecting Now you see information about the locking component Figure 27 AirKey app locking component in factory state ...

Page 39: ...btain the same authorisation for both sides Select the locking system to which you would like to add the locking component if the smartphone with active maintenance mode is registered in several locking systems Figure 28 AirKey app adding locking components Select Add Now once again hold the smartphone to the locking component to complete the pro cess The system checks the data and updates the loc...

Page 40: ...ded the locking component is automatical ly authorised for a period of four hours Please change the corresponding authorisation or assign additional media with a valid authorisation to con tinue to have access to this locking component 4 12 Adding cards key tags and combi keys to the locking system Media are added to locking systems using smartphones with maintenance authorisation or a coding stat...

Page 41: ...add the medium if the smartphone is registered in several locking systems Select Add Now once again hold the smartphone to the medium to complete the process A confirmation prompt completes the process The medium is now available for man agement in the AirKey online administration This process is identical for cards key tags and combi keys Key tags and combi keys are also included in the term card...

Page 42: ...rson within the AirKey online administration to be able to assign authorisations This is the only way to link per sons to access events In the online administration main menu select Media Persons Persons In the list of persons click the person you would like to assign a medium to Click the Assign medium button Figure 32 Assigning media Select the desired medium and click Continue ...

Page 43: ...o persons Click Assign medium to complete the process Figure 34 Assigning media to persons A confirmation prompt appears The medium has now been assigned to a person Alternatively you can also assign media to persons using the medium Please refer to the Assigning media to persons section for more detailed information ...

Page 44: ...ium has been assigned to a person an overview of authorisations for this medium appears Drag and drop the button with the selected door area into the centre The poten tial access types are only displayed after having dragged and dropped the selected door area into the centre Figure 35 Assigning authorisations Select the desired access type by dragging and dropping the selected door area into the c...

Page 45: ...ns Specify the period of permanent access You can choose between unrestricted permanent access or permanent access with a specified start and end date Figure 37 Assigning permanent access authorisations Click Save We explicitly recommend to create a sufficient number of preconfigured media cards key tags featuring permanent authorisations without an ex piry date emergency media and keep these safe...

Page 46: ...ecurring access events could be a series of weekly appointments Figure 38 Assigning periodic access The system shows a weekly calendar allowing you to define up to four periods for each day of the week Specify the period of periodic access Figure 39 Assigning periodic access Directly highlight the period in the calendar or click Add periodic access Enter the desired period and click Save ...

Page 47: ...anges reserved 4 14 3 Single access Assign single access authorisations if access must be restricted to a certain day and a certain period Figure 40 Assigning single access authorisations Enter the desired period and click Save Figure 41 Assigning single access authorisations ...

Page 48: ...ual access The New authorisation Individual access dialogue window shows any individual access authorisations you have already assigned Click an entry in a row to change the authorisation Alternatively click Add access for a new entry Figure 43 New authorisation individual access Select permanent access periodic access or single access and define the correspond ing specifications The parameters co...

Page 49: ...Click Save once you have configured all authorisations for individual access Permanent access and periodic access periods must not overlap It is possible to define a maximum of one single access per day If single access and periodic access overlap both access types are valid You can configure a maximum of eight individual authorisations ...

Page 50: ... Topping up your credit using this message will au tomatically create the authorisation and deduct a KeyCredit from your account You will receive a corresponding message indicating deduction from your quantity based credit as a result of creating the medium Figure 45 Creating media Click Create medium to confirm the process You must now manually update media such as cards key tags or combi keys us...

Page 51: ... com The AirKey Login dialogue window appears Enter the user ID you received in the EVVA AirKey registration email Enter your defined password and click Login Once you have logged on the system opens the Home screen It provides an overview of your AirKey locking system Figure 46 AirKey Home screen If you have forgotten your password you can reset your password yourself Click Password forgotten ...

Page 52: ...forgotten dialogue window and click Reset password Figure 48 Password forgotten You will receive an automated email from EVVA AirKey with the following subject line EVVA AirKey password reset Open the email from EVVA AirKey In the email click the link to reset your password The Reset password dialogue window opens Enter your new password and re enter your new password to confirm the process Click ...

Page 53: ...red you can also change your password in the AirKey online admin istration For this purpose click your name in the header of the AirKey online administration and use the Change password function to change the password 5 2 AirKey logout Click Log off to quit the AirKey online administration Figure 50 AirKey online administration Home screen Despite having integrated an automatic logout feature afte...

Page 54: ...m Please refer to the Administrators main menu for the administrator management functions Figure 51 Administrators main menu 5 3 1 Creating administrators Administrators can exclusively be created by other administrators In this menu select Administrators Create administrator Complete mandatory fields Fields highlighted with are mandatory fields Click Save Figure 52 Creating administrators Check t...

Page 55: ...A AirKey with an activation link The data is deleted and the activation link is rendered invalid if it is not ac tivated within 48 hours The administrator you created must complete registration as described below Open the EVVA AirKey email Click the activation link The Welcome to AirKey dialogue window opens Enter the password re enter the password and specify your date of birth Click Save passwor...

Page 56: ...s or telephone number You are unable to change the user name In the main menu select Administrators Administrators The system shows a list of all valid administrators Search for administrators sort columns and restrict the number of entries shown per page in the list on screen Click the administrator whose details you would like to change Change the desired data Click Save Figure 54 Editing admini...

Page 57: ...ould like to delete Now you are forwarded to the Edit administrator dialogue window Click Delete Figure 55 Deleting administrators Click Delete administrator to confirm the security prompt Figure 56 Deleting administrators A message indicating Administrator deleted successfully appears upon successfully deleting administrators The deleted administrator no longer appears on the administrator list a...

Page 58: ...before the end of the validity period With quantity based credit you receive a notification once the total available KeyCredits drop below four The Credit function in the header of the page shows the amount of available KeyCred its below The information in the header is always available so you have a permanent overview of the current amount of KeyCredits Figure 57 Credit 5 4 1 Topping up credit Yo...

Page 59: ...tion window Click Top up credit If you entered the code correctly the system confirms your input with a message and adds the credit Figure 59 Topping up credit An error message appears upon entering an incorrect code Figure 60 Topping up credit The function to top up the credit is blocked after five unsuccessful attempts In such a case please contact EVVA Support using the online form ...

Page 60: ... settings for protocols of added locking components Click Settings in the header Figure 61 Settings The Time zones tab opens automatically Click the Further settings tab to browse to the protocol settings 5 5 1 Time zones AirKey locking systems enable to manage locking components located in different time zones By default the standard time zone specification is CET UTC 1 and during daylight sav in...

Page 61: ... Designation for the time zone Define the time difference to UTC Coordinated Universal Time UTC Check the current UTC online e g using this website http en wikipedia org wiki Time_zone Activate the Activate clock change option to automatically switch between sum mer and winter time Enter the dates for clock changes date and time for the current year and the fol lowing years You can specify dates f...

Page 62: ...ve been activated for this time zone A warning triangle next to the sun icon indicates the option is active but no dates have been entered for clock changes Select Set as default to set the new time zone for the new locking component The ad ditional information default shows the set default time zone You can also change the time zones of locking components retrospectively by opening the locking co...

Page 63: ...ettings menu select the Further settings tab Select the specified value for personal protocols in the event of access events For this purpose you have various options available On permanently switches on the display of personal data for access events Restricted to days renders personal data for access events anonymous after the defined number of days Off immediately renders all personal data for a...

Page 64: ...tures the search field as well as filter functions for locking compo nents Figure 66 Locking components Only own exclusively lists your own locking components Only external exclusively lists locking components that have been authorised by an administrator Only current exclusively lists locking components where the status is up to date Not current exclusively lists locking components due for an upd...

Page 65: ...AirKey app has been installed An active Internet connection is available The smartphone has been registered within the locking system The smartphone has been assigned to a person Maintenance mode has been activated on the smartphone Adding locking components with the smartphone Start the AirKey app Select the Connect to component icon Figure 67 AirKey app connecting to components Hold the smartpho...

Page 66: ...ing component in factory state Select Add Enter a designation for the locking component Select the locking system to which you would like to add the locking component if the smartphone is registered in several locking systems Figure 70 AirKey app adding locking components Select Add Now once again hold the smartphone to the locking component to complete the pro cess ...

Page 67: ... ble for management in the AirKey online administration Figure 71 AirKey app locking component added The locking component is now no longer in factory state Media in factory state or smartphones in maintenance mode are consequently no longer au thorised The smartphone that added the locking component is automatical ly authorised for a period of four hours Please change the corresponding authorisat...

Page 68: ...u select Access control system Locking components Click the Add locking component button Figure 72 Adding locking components Connect the coding station to the computer otherwise the system notice appears Figure 73 Adding locking components no coding station Select Component in factory state Click Continue Enter the door designation in the following dialogue window and click Continue Figure 74 Addi...

Page 69: ...ce the locking component on the coding sta tion Figure 75 Adding locking components A confirmation prompt appears and the locking component is added to the AirKey system Figure 76 Adding locking components After having confirmed the prompt you are forwarded to the detailed locking component view Figure 77 Locking component details ...

Page 70: ...g component to the AirKey system using the Add component to my locking system link Figure 78 Adding components to my locking system 5 6 3 Editing locking components The Edit locking components application window provides detailed information such as the firmware version or component status as well as repair options door information assigned time zone and protocol settings The battery status shown ...

Page 71: ...ime zone which has already been created and configured in the online administration to each locking component The default time zone is used as stand ard Figure 80 Editing locking components You can optionally enter a comment on a locking component in the Remarks section Figure 81 Editing locking components Go to the Areas section to edit assigned areas for selected locking components Figure 82 Edi...

Page 72: ...ngs are used as standard On permanently switches on the display of personal data for access events Restricted to days renders personal data for access events anonymous after the defined number of days Off immediately renders all personal data for access events anonymous Figure 84 Protocols Click Save to confirm the changes to the locking component A confirmation prompt subsequently appears A maint...

Page 73: ...ing component to confirm the security prompt A confirmation prompt and a maintenance task appear indicating the locking compo nent must be removed from the system The process has only been completed once the locking component has been updated us ing a smartphone with construction site authorisation or a coding station As soon as the locking component has been updated it is successfully removed fro...

Page 74: ... search field Click the corresponding column heading to determine it as the sorting criterion Specify how many entries are shown per page Figure 86 Access control systems Areas Select the desired area from the list to view the details of the selected area 5 6 6 Creating areas No areas have been defined as standard You must create new areas to be able to merge locking components in areas In the mai...

Page 75: ...appear Area status indicates whether or not all locking components within the area are up to date The Assigned locking component list lists all locking components assigned to the area Click Assign component to add a locking component to the area Figure 88 Editing areas A list of all locking components that have not yet been assigned to the area appears Select the desired locking components multipl...

Page 76: ...iled information 5 6 8 Cancelling locking component assignments to an area Proceed as follows to cancel assignments of one or more locking components to an area In the main menu select Access control system Areas Select the area from the list in which you would like to cancel the locking component assignment Tick the check boxes of the components for which you would like to cancel the as signments...

Page 77: ...edia featuring authorisations for this area will be unable to unlock the locking component for which you cancelled the assignment Alternatively you can also directly edit the area assignments of locking components in the locking component details Please refer to the Editing locking components section for more detailed information 5 6 9 Deleting areas In the main menu select Access control system A...

Page 78: ...thorisations of media for each individual locking component The authorisation overview relates to the selected locking component All media with authorisations for this locking component are listed Howev er the listed authorisation must not necessarily be currently active i e the current medium is currently not authorised to be listed In the main menu select Access control system Locking components...

Page 79: ...erved Shows a list of all persons and their media You can also view the media type Figure 94 Access overview You can search filter or sort this list to find certain authorisations Click a person s name to directly view this persons authorisations of the medi um Figure 95 Editing media ...

Page 80: ...within the AirKey lock ing system Click the Maintenance tasks link in the Access control system section of the Home screen or Click Maintenance tasks in the status bar or In the main menu select Access control system Maintenance tasks Figure 96 Home This section provides a transparent list of maintenance tasks for locking components within the AirKey locking component You can search for door desig...

Page 81: ...ones section Prioritisation of the maintenance tasks is saved per locking system client and also applies to the smartphone app with activated maintenance mode Click Prioritisation of maintenance tasks Customers have different demands depending on the applications drag and drop the items into the desired order Click Confirm to save the changed prioritisation Figure 98 Prioritisation of maintenance ...

Page 82: ...enance tasks have been linked to the detailed pag es of the corresponding locking components Once a maintenance task has been completed the item is automatically removed from the list of maintenance tasks You can create the list of all due maintenance tasks as a PDF file and print it For this purpose click the PDF download button ...

Page 83: ...e 99 Media persons 5 7 1 Overview of persons The main menu in Media persons Persons shows a list of all created persons in cluding their states The list shown enables the following functions Enter a search term in the search field Choose either first name last name user name or email address Click the corresponding column heading to determine it as the sorting criterion Specify how many entries ar...

Page 84: ...name last name ID fields result in a unique combination within the AirKey locking system If you additionally use the ID field enter a value that ensures the combi nation of first name and last name is unique e g the staff number If the combination you entered already exists the system will report Person already exists The characters in the Email address Telephone number Address Post code and City ...

Page 85: ...Key system and the user appears on the per son list 5 7 3 Editing persons The Edit person application window allows to change personal details and contact data or assign a new medium In the main menu select Media Persons Persons Click the name of the person on the person list for which you would like to change details Change the corresponding data Click Save ...

Page 86: ...letion Proceed as follows once no more media is assigned to the person to be deleted In the main menu select Media Persons Persons Click the name of the person on the person list you would like to delete Click the recycling bin icon Figure 103 Deleting persons Click Delete person to confirm the security prompt Figure 104 Delete person security prompt The data and protocol data of the deleted perso...

Page 87: ...he main menu select Media Persons Persons In the list of persons click the person you would like to assign a medium to Click the Assign medium button Figure 105 Assigning media A list with all media that you can assign to the person appears You can sort the list filter by media type or search for certain entries Exclusively active media that have not yet been assigned are shown in your locking sys...

Page 88: ... If required click Back and se lect a different medium Click Assign medium to complete the process Figure 107 Assigning media to persons Alternatively you can also assign media to persons using the medium Please refer to the Assigning media to persons section for more detailed in formation You can also assign several media smartphones cards key tags or combi keys to a single person ...

Page 89: ...n also manage authorisations in this list You can search for media in this media list filter for certain states change the sort order or restrict the number of entries per page Figure 108 Media list 5 7 7 Creating media You must create a medium in your locking system before you can manage it as part of your locking system In the main menu select Media Persons Create medium Alternatively click Medi...

Page 90: ...ed Figure 110 Creating new media There is no difference between key tags cards and combi keys and conse quently key tags and combi keys must also be created as Cards If you select Smartphone follow the instructions in Creating smartphones and if you select Card follow the instructions in ...

Page 91: ...esignation field Enter the telephone number starting with and the two digits of the country call ing code Click Create medium Figure 111 Creating new media An error message will appear if the telephone number is invalid or the tele phone number has already been created Now you are in the details section of this smartphones Click Create registration code if you have not yet created a registration c...

Page 92: ...ave already been as signed to a person please refer to Assigning media to persons for more detailed in formation As a result of activation the smartphone is authorised to block locking components in factory state as well as add or remove locking components and media within the AirKey system Additionally the firmware on locking components and me dia keyrings can be updated Showing protocol data in ...

Page 93: ...s reserved Figure 114 Editing media settings Enter a registration code on the smartphone to register it to the system and connect the smartphone to the locking system Only then will the smartphone be ready for operation Please refer to Registering smartphones for more information ...

Page 94: ...martphone in maintenance mode Proceed as described in Adding AirKey components Connect the coding station to your computer In Media persons click on Create medium Select Card as the new medium and click Continue Enter a designation and click Create medium Hold the card to the coding station The detailed view of this medium automatically opens once you have successfully com pleted the process We ex...

Page 95: ...tion reader area with the current type HID Omnikey 5421 combi keys are exclusively detected in the top and the bot tom third of the coding station Please refer to Adding media for more detailed information on adding me dia to your AirKey locking system using smartphones 5 7 10 Editing media In the main menu select Media Persons Media Select the desired medium from the overview list Select the Deta...

Page 96: ...m the changes 5 7 11 Assigning media to persons Assign the medium to a person to be able to assign authorisations This is the only way to link persons to access events In the main menu select Media Persons Media Select the desired medium from the overview list Click the icon if the system shows No person Figure 117 Assigning media to persons ...

Page 97: ...ng the Person sec tion Please refer to the Assigning media to persons section for more detailed information You can also assign several media smartphones cards key tags or combi keys to a single person 5 8 Authorisations Authorisations control access of persons to locking components Media must have already been assigned to persons to be able to create authorisations for media Please refer to Assig...

Page 98: ...een changed or deleted but not saved creat ed Grey Authorisation expired Alternatively you can also open the authorisation list via Media persons Persons and select a person from the person list that has been assigned a medium Now click on the media icon on the left hand side 5 8 1 Assigning authorisations In the main menu select Media Persons Media Select the desired medium from the overview list...

Page 99: ...Periodic access Single access Individual access 5 8 2 Granting permanent access authorisations Assign permanent access authorisations to grant permanently valid access In the main menu select Media Persons Media Select the desired medium from the overview list Drag and drop the button with the selected door area into the centre Select Permanent access as the access option Permanent access indicate...

Page 100: ...ss with a specified start and end date Figure 123 Assigning permanent access authorisations Ensure the date is not in the past otherwise no valid authorisations will be granted Click Save We explicitly recommend to create a sufficient number of preconfigured media cards key tags featuring permanent authorisations without an ex piry date Emergency media and keep these safe to be able to operate the...

Page 101: ...nu select Media Persons Media Select the desired medium or area from the overview list Drag and drop the button with the selected door area into the centre Select Periodic access as the access option Figure 124 Assigning periodic access The system shows a weekly calendar allowing you to define up to four periods for each day of the week Specify the period of periodic access Figure 125 Assigning pe...

Page 102: ...onal access authorisations Enter the desired period and click Save Figure 126 Adding periodic access You can set the times in the following intervals 0 5 10 15 20 30 40 45 50 and 55 minutes You cannot select a date in the past Click Save Set the period directly in the calendar by highlighting the corresponding period with the mouse ...

Page 103: ...elect Media Persons Media Select the desired medium from the overview list Drag and drop the button with the selected door area into the centre Select Single access as the access option Figure 127 Assigning single access authorisations Specify the period of single access Figure 128 Assigning single access authorisations You can set the times in the following intervals 0 5 10 15 20 30 40 45 50 and ...

Page 104: ...ct Media Persons Media Select the desired medium from the overview list Drag and drop the button with the selected door area into the centre Select Individual access as the access option Figure 129 Assigning individual access The New authorisation Individual access dialogue window shows any individual access authorisations you have already assigned Click an entry in a row to change the authorisati...

Page 105: ... misprinting and technical changes reserved Select permanent access periodic access or single access and define the correspond ing specifications The parameters correspond to the access authorisations that have been described above Permanent access ...

Page 106: ...ccess and periodic access overlap both access types are valid You can configure a maximum of eight individual authorisations You are unable to save the individual authorisation if you attempt to assign unauthorised access authorisations You cannot select a date in the past Correct your input Click Save Example of individual access as a result of a project an external employee is granted permanent ...

Page 107: ...n for the medium to Create an authorisation A corresponding message appears if you do not have sufficient credit at this point in the process You can immediately top up your credit using a link in this message Topping up your credit using this message will au tomatically create the authorisation and deduct a KeyCredit from your account You will receive a corresponding message indicating deduction ...

Page 108: ...d all authorisations for a medium As a result only one KeyCredit will be deducted from your credit 5 8 7 Changing authorisations You can change authorisations in the AirKey online administration at any time In the main menu select Media Persons Media Select the medium from the overview list for which you would like to change authori sations In the Authorisation tab click the authorisation you woul...

Page 109: ...re detailed information Update the medium to complete the process 5 8 8 Deleting authorisations You can delete any assigned authorisations if they are no longer required In the main menu select Media Persons Media Select the medium from the overview list for which you would like to delete authori sations In the Authorisation tab click the authorisation you would like to delete or drag and drop the...

Page 110: ...ess KeyCredits will not be deducted from your account for deletions Deletions immediately come into effect You need not additionally create the deleted authorisation However it is always necessary to update the media to com plete the deletion process Do not use this function in the event of losing media This function exclu sively allows you to delete the authorisation if the medium is available If...

Page 111: ...acter limit 50 charac ters If necessary enter additional information at maximum 500 char acters in Additional comments Click Continue Click Deactivate medium to confirm the security prompt Figure 138 Deactivating media A message indicating the process was successful appears upon completing the process successfully Any authorisations assigned to the medium are highlighted for deletion In the event ...

Page 112: ...m without having the corresponding medium at hand This makes sure the amount of master data within the online admin istration is kept as low as possible for instance for lost or stolen media Note removing deactivated media is exclusively possible if the medium has been deac tivated and the master key system is up to date Consequently the medium has either been updated or an updated blacklist has b...

Page 113: ...or instance if you found it again Figure 139 Deactivated medium In the main menu select Media Persons Media Select the medium from the overview list which you would like to reactivate Click Reactivate medium below the media icon Figure 140 Reactivating media Enter the reason for reactivation at maximum 50 characters and make a decision as to whether you would like to reactivate authorisations vali...

Page 114: ...eactivate medium and confirm both security prompts depending on whether or not you would like to restore authorisations Figure 142 Reactivating media without restoring authorisations Figure 143 Reactivating media including restoring authorisations A message indicating the process was successful appears upon completing the process successfully ...

Page 115: ...t is deducted to reactivate authorisations Consequently you require credit 5 8 12 Duplicating media The function to duplicate media enables you to transfer existing authorisations from one medium to another In this process the source medium for duplication must be author ised and the target medium must have already been created and assigned to a person In the main menu select Media Persons Media S...

Page 116: ...hnical changes reserved One KeyCredit will be deducted from your account for this process Conse quently you require credit For instance use the duplicate function to create a replacement medium for persons or to create identical authorisations for several media at once ...

Page 117: ... You need not additionally create the deleted authorisation However it is always necessary to update the media to com plete the deletion process Do not use this function in the event of losing media This function exclu sively allows you to delete the authorisation if the medium is available If media is lost use the Deactivating media function Use the Deleting authorisations function if you would l...

Page 118: ...rson are shown on the left below the name Select the medium for which you would like to cancel assignments Figure 144 Assigned media Click More Cancel assignment if there are no authorisa tions on the medium Click Cancel assignment to confirm the security prompt Figure 145 Cancelling assignments without authorisations ...

Page 119: ... any authorisations on the medium first The Cancel assignments function also supports the option to clear all authorisations on the media If there are authorisations on the medium and you run the Cancel assignment function the system shows an alternative dialogue In this dialogue you can choose between emptying the media or transferring the medium to another person Figure 146 Cancelling assignment...

Page 120: ...nts to persons once again run the Cancel as signment function after having updated Proceed as follows to transfer the medium including all its authorisations to another per son Click More Cancel assignment Select Change person and confirm with Continue The system shows a list of all active persons Select the desired person and click Change person to confirm A message indicating the process was suc...

Page 121: ...edium you would like to remove from the overview list Click the recycling bin below the media icon Click Remove medium to confirm the security prompt Figure 148 Removing media Figure 149 Removing media The media is no longer visible in the media list once you have completely deleted it You are forwarded to the media list The media returns to factory state once it has been removed and you can add i...

Page 122: ...ut that this AirKey system may be subject to mandatory reporting approval processes depending on the applicable legal stipula tions particular data protection legislation As a consequence EVVA Sicher heitssysteme GmbH shall not assume any liability for or guarantee opera tion in compliance with valid legal stipulations 5 9 1 Locking component protocol In the main menu select Protocols Locking comp...

Page 123: ...For this purpose you have the Reload function Use protocol settings to restrict the logging of personal data according to data protection legislation Open the Further settings to define the personal protocol settings for recently added locking components throughout the system or per locking component in the locking component details Regularly update locking components to ensure all protocol data h...

Page 124: ...cal to data protection such as access events are shown in the first column with a recycling bin icon Proceed as follows to render personal protocol entries anonymous Search for the protocol entry you would like to render anonymous and click the recy cling bin icon to its left A prompt appears asking you whether to render merely this specific protocol entry or all of this person s entries anonymous...

Page 125: ...ists additional in formation on the particular event The Source column shows whether the protocol entry was generated by a medium or a locking component Reload the screen from time to time to always have the most recent events available in the protocol For this purpose you have the Reload function Use protocol settings to restrict the logging of personal data according to data protection legislati...

Page 126: ...on Proceed as follows to render personal protocol entries anonymous Search for the protocol entry you would like to render anonymous and click the recy cling bin icon to its left A prompt appears asking you whether to delete merely this specific protocol entry or all of this person s entries Select the desired option Enter a comment Tick I would like to irrevocably delete the log entry Click Remov...

Page 127: ...ermine the column by which you would like to sort Enter a date in the Go to field to browse directly to a certain date The next data set is shown if there are no entries for the entered data Figure 154 System protocol It is not possible to delete protocol entries from the system protocol 5 10 Support logins Enabling support logins allows you to create temporary administrators in the event that you...

Page 128: ...upport logins Figure 155 Support logins Any support logins you already created are shown in a list Figure 156 Support login lists Click Create support login Complete the form Fields highlighted with are mandatory fields Logins can be assigned for periods between 1 and a maximum of 24 hours Click Save The system generates the support login user name and password ...

Page 129: ...window once you have sent the data to the corresponding support partner 5 10 2 Blocking support logins Support logins automatically expire after their specified validity period However you can also cancel support logins beforehand using the Block support logins function Proceed as follows to cancel support logins prematurely In the main menu select Administrators Support logins The support login l...

Page 130: ...pport login list indicates that the login has been blocked Figure 160 Support login validity Any actions by support partner as well as created or blocked support logins are recorded accordingly in the protocols 5 11 Help The Help section in the main menu provides additional descriptions These are also available on the EVVA AirKey product website at http www evva at products electronic locking syst...

Page 131: ... on your smartphone An active Internet connection is available 6 1 Registering smartphones You can register smartphones once you have created them in the locking system and you know the registration code Start the AirKey app If the smartphone has not been connected to a locking system the menu to enter the registration code appears automatically Enter the registration code you received from the Ai...

Page 132: ...ved Figure 161 AirKey app registering locking systems You have the option to define a PIN code Define a PIN code re enter it and select Confirm to complete registration or select Skip to continue without having defined a PIN code Figure 162 AirKey app defining a PIN code upon registration ...

Page 133: ... send the registration code to the person wanting to link a smartphone to the locking system Enter the registration code in the AirKey app and the smartphone is once again linked to the locking system If your smartphone has previously been registered to an AirKey locking sys tem and it has not been correctly removed from this AirKey locking system you delete app data or the AirKey app and you then...

Page 134: ...ve already been created and assigned using the AirKey online administration you can view the cor responding smartphone s authorisations at any time Start the AirKey app The home screen shows the smartphone s authorisations including the icon for the access type Figure 163 AirKey app authorisation overview Select one of the authorisations to view the details of the corresponding authorisa tion ...

Page 135: ...stem manual version 2 0 30 07 2015 misprinting and technical changes reserved Figure 164 AirKey app authorisation details The system indicates if the access authorisation has expired Figure 165 Authorisation expired ...

Page 136: ...tocol data see Protocol data in the AirKey app you can view the protocol for the selected authorisa tions in the authorisation details Figure 166 Protocol data for authorisations 6 3 Security function Open the menu and select Security functions to set security functions on your AirKey smartphone Figure 167 AirKey app security functions menu ...

Page 137: ... This operating system security function ensures that the smartphone screen is protected from being unlocked by third parties Select this function and the system will take you directly to the Android smartphone settings EVVA recommends to activate the screen lock and disclose the PIN code to the smartphone owner only Telephone encryption This operating system security function ensures that smartph...

Page 138: ...y functions Set the slider next to AirKey encryption to On Define a PIN code re enter it and select Confirm Figure 169 AirKey app activating PIN codes Re enter the PIN code and select Confirm to complete the process EVVA recommends assigning a PIN code Make sure your PIN code is as long as possible and you do not disclose the PIN code The PIN code is only required upon unlocking locking components...

Page 139: ...re 170 AirKey app changing PIN codes Make sure your PIN code is as long as possible and you do not disclose the PIN code 6 3 3 Deactivating PIN codes There are two options to deactivate pin codes If you know the PIN code you can enter it directly in the smartphone s security functions If you do not know the PIN code admin istrators can reset it in the AirKey online administration Proceed as follow...

Page 140: ...nline administration to deactivate the PIN code if you do not know it Log in to your locking system as an administrator In the main menu select Media Persons Media Select the smartphone from the overview list for which you would like to deactivate the PIN code Select the Details tab to edit the details Click the Deactivate PIN code protection link in the Settings section Figure 172 AirKey app deac...

Page 141: ...pose proceed as de scribed in Activating PIN codes 6 4 Entering PIN codes You can temporarily save an active PIN code for a certain time within the AirKey app by using the Enter PIN function Open the menu in the AirKey app and select Enter PIN Enter the correct PIN code and select Unlock Figure 174 AirKey app entering PIN codes The PIN code is temporarily saved until you quit the AirKey app move i...

Page 142: ...y update them automatically We cannot guarantee all push notifica tions can be received correctly For this reason check whether the notifica tions have been received and if applicable update your smartphone manually The smartphone updates automatically as soon as you start the AirKey app or once a day if you have already started the AirKey app 6 6 Connecting to components Use your smartphone to up...

Page 143: ...Please refer to AirKey system operation and maintenance for more information on updating AirKey components 6 7 Maintenance mode If maintenance mode has been enabled on your smartphone you have been authorised for additional AirKey component maintenance tasks Maintenance mode authorises you to additionally lock AirKey locking components in factory state add and remove locking components and media e...

Page 144: ...corresponding smartphone within AirKey online administration Please refer to Editing media for more detailed infor mation on editing media In the AirKey app you have now enabled the Construction site authorisation banner as well as the Maintenance tasks menu item Select Maintenance tasks in the menu to view a list of maintenance tasks for lock ing components within your locking system ...

Page 145: ...arly checking mainte nance tasks to be able to quickly update any locking components where updates are required If you update locking components the service technician the system shows an overview of locking component details to enable you to directly check the locking component sta tus and cylinder events in a protocol Update locking components to show the component details ...

Page 146: ...ntenance for more information on updating AirKey components Maintenance mode applies exclusively to the locking system for which it was activated However maintenance mode may be activated for several lock ing systems at once 6 8 Adding AirKey components Maintenance mode must be activated for the locking system and the AirKey component must be in factory state to enable you to add locking component...

Page 147: ...locking system using the smartphone Start the AirKey app Select the Connect to component icon Figure 181 AirKey app connecting to components Hold the smartphone to the medium The smartphone establishes a connection to the medium Do not remove the smartphone from the medium while it is establishing the connec tion Figure 182 AirKey app connecting Now you see information about the medium ...

Page 148: ... which you would like to add the medium if the smartphone is registered in several locking systems Figure 184 AirKey app adding media Select Add Now once again hold the smartphone to the card key tag or combi key to complete the process A corresponding message will appear once the process has been com pleted successfully The medium has now been added to your AirKey locking system for additional co...

Page 149: ...bi key to the area of the smartphone where the smartphone s NFC antenna is Most models require the combi key to be held directly on the smartphone 6 8 2 Adding locking components Proceed as follows to add AirKey locking components to your AirKey locking system using the smartphone Start the AirKey app Select the Connect to component icon Figure 185 AirKey app connecting to components Hold the smar...

Page 150: ...7 AirKey app locking component in factory state Select Add Enter a designation for the locking component Select the locking system to which you would like to add the locking component if the smartphone is registered in several locking systems Figure 188 AirKey app adding locking components Select Add Now once again hold the smartphone to the locking component to complete the pro cess ...

Page 151: ...ey app locking component added The locking component is now no longer in factory state Media in factory state or smartphones in maintenance mode are consequently no longer au thorised The smartphone that added the locking component is automatical ly authorised for a period of four hours Please change the corresponding authorisation or assign additional media with an authorisation to continue to ha...

Page 152: ...manual version 2 0 30 07 2015 misprinting and technical changes reserved 6 9 Removing AirKey components The locking component or media except for smartphones must have been removed in the AirKey online administration see ...

Page 153: ...ve locking components Start the AirKey app Select the Connect to component icon Figure 190 AirKey app connecting to components Hold the smartphone to the AirKey component which has already been removed in the AirKey online administration and follow the on screen instructions Figure 191 Removing AirKey components After having successfully updated the locking components and media are once again in f...

Page 154: ...ta can be viewed regardless of whether or not mainte nance mode has been enabled and the function can be activated for each person individ ually Activate or deactivate the display of protocol data within the AirKey online administration in the smartphone details section Please refer to Editing media for more detailed in formation on editing media Proceed as follows to open the protocols within the...

Page 155: ...nual version 2 0 30 07 2015 misprinting and technical changes reserved Figure 193 AirKey app protocol Exclusively protocol entries of the person that has been assigned to the smartphone are shown in the AirKey app protocol ...

Page 156: ...n the installed AirKey app Within the AirKey app there is the option to view the currently installed AirKey app ver sion the smartphone registration details the media ID of the smartphone and the EVVA Licensing Terms and Conditions Start the AirKey app Select Info in the menu Figure 194 AirKey app information ...

Page 157: ...one type and usually amount to a few millimetres If you are required to enter a PIN code enter the correct PIN code and once again hold the back of the smartphone to the locking component please refer to the Securi ty function section for more detailed information on PIN codes Pay attention to the visual signals on the locking component Do not remove the smartphone before the green light is shown ...

Page 158: ...m type and usually amount to a few millimetres Pay attention to the visual signals on the locking component Do not remove the me dium before the green light is shown a blue light indicates communication between medium and locking component Check your authorisation if the locking component shows a red light The locking component unlocks for the set time and you are granted access The functionality ...

Page 159: ...stations Updates with the smartphone merely require the installed AirKey app and registration in any AirKey locking system The following tasks are completed upon updating locking components Time reset Protocol data and battery status read out Maintenance tasks blacklist authorisation in other systems etc updated Component details read out Follow the on screen instructions to update an AirKey locki...

Page 160: ...e from the object you would like to syn chronise during data transfers A corresponding message will appear once the process has been completed The information shown in the update message varies depending on whether or not maintenance mode has been activated on the smartphone and whether the locking component is in your own or an external AirKey locking system ...

Page 161: ...ng coding stations log in to the AirKey locking system and ensure the coding station is connected and has been selected in the AirKey online administration Place the locking component on the coding station Figure 198 Updating locking components using coding stations Only remove the locking component from the coding station once the update has completed and the confirmation prompt appears indicatin...

Page 162: ...nent use and the instal lation environment i e the service life will be shorter in environments af fected by direct sunlight or in hot cold and dusty environments etc Im mediately replace seals upon identifying any damage such as cracks deformation or atypical appearance to continue to guarantee the corre sponding IP protection EVVA recommends to always have the seals re placed by trained personne...

Page 163: ...art the AirKey app or once a day if you have already started the AirKey app 8 3 Updating media You can update any AirKey medium regardless of its association to a locking system You can update with smartphones or optionally available coding stations Updates with the smartphone merely require the installed AirKey app and registration in an AirKey locking system Follow the on screen instructions to ...

Page 164: ...to syn chronise during data transfers A corresponding message will appear once the process has been completed When using smartphones to update combi keys you must hold the side of combi key featuring the RFID icon to the smartphone Present the combi key to the area of the smartphone where the smartphone s NFC antenna is Most models require the combi key to be held directly on the smartphone ...

Page 165: ...pt smartphones using coding stations log in to the AirKey locking system and ensure the coding station is connected and has been selected in the AirKey online administration Place the medium on the coding station Figure 204 Updating media using coding stations Only remove the medium from the coding station once the update has completed and the confirmation prompt appears indicating a successful up...

Page 166: ...station reader area with the current type HID Omnikey 5421 combi keys are exclusively detected in the top and the bottom third of the coding station 8 4 Updating locking component firmware If new firmware becomes available for a locking component this information is shown in the locking component details of the particular locking component in the maintenance tasks and upon updating locking compone...

Page 167: ... AirKey app connecting to components Hold the smartphone to the locking component The locking component is updated and component details are shown The component details indicate the component firmware is not up to date Figure 207 AirKey app component details Open the menu within the component details and select the Update firmware option ...

Page 168: ...AirKey app updating firmware Hold the smartphone to the locking component and follow the on screen instructions Figure 209 AirKey app updating firmware Firmware updates may take several minutes depending on the Internet connection Permanently hold the smartphone to the locking component during this time ...

Page 169: ...ge indicating the first update step was successful appears once the process is complete Figure 210 AirKey app update step successful Remove the smartphone from the locking component until the locking component flashes and an acoustic signal sounds Click Continue to confirm the Update step successful message Hold the smartphone to the locking component and follow the on screen instructions ...

Page 170: ...ical changes reserved Figure 211 AirKey app updating firmware A message indicating the firmware update was successful appears once it has been com pleted successfully Figure 212 AirKey app component details Click Close to confirm the prompt and complete firmware updates ...

Page 171: ... coding station detects the locking component A confirmation prompt appears once the update has finished Figure 213 Coding station confirming maintenance tasks The system indicates if a firmware update is required for locking components In this message click Run firmware update to start updating Figure 214 Coding station firmware updates for cylinders Firmware updates may take several minutes depe...

Page 172: ...der flashes and an acoustic signal sounds Once again place the locking component on the coding station to complete the process A corresponding system message will appear once the process has been com pleted Figure 216 Coding station firmware update successful You have now successfully completed the firmware update The locking com ponent is once again updated after having acknowledged the confirmat...

Page 173: ...out during the firmware update For this purpose Android provides a host of settings de pending on the corresponding device e g permit automatic network changes between mobile data networks and WiFi networks avoid unfavour able Internet connections etc EVVA recommends to always keep the locking component firmware up to date 8 5 Updating the keyring version of media Within the AirKey system the data...

Page 174: ...eed as follows to update keyrings using smartphones Select the Connect to component icon Figure 218 AirKey app connecting to components Hold the smartphone to the medium The system updates the medium It indicates a new keyring version is available Figure 219 AirKey app media details Select the Keyring update option Hold the smartphone to the medium and follow the on screen instructions ...

Page 175: ...gs Keyring updates may take several minutes depending on the Internet con nection Permanently hold the smartphone to the medium during this time Do not remove the smartphone from the object you would like to update during data transfers A message indicating the keyring update was successful appears once the pro cess is complete ...

Page 176: ...pted within the entire system The correct keyring version is listed in the media details When using smartphones to update combi keys you must hold the side of combi key featuring the RFID icon to the smartphone Present the combi key to the area of the smartphone where the smartphone s NFC antenna is Most models require the combi key to be held directly on the smartphone ...

Page 177: ...ing station a keyring update is available The system indicates if a keyring update is required for locking components In this message click Run keyring update to start updating Figure 223 Coding station keyring update Keyring updates may take several minutes depending on the Internet connection Do not remove the medium from the cod ing station during this period Do not remove medium from the codin...

Page 178: ...coding station Updating is not possible across the entire coding station reader area with the current type HID Omnikey 5421 combi keys are exclusively detected in the top and the bottom third of the coding station As a result media states are adapted within the entire system The correct keyring version is listed in the media details When updating media keyring versions ensure a stable Internet con...

Page 179: ...ears in the AirKey app This will restrict certain functions However you will continue to be able to unlock locking components EVVA recommends to always keep the AirKey app version for smartphones up to date and to activate automatic app updates in the Google Play store 8 7 Replacing batteries and using the emergency power de vice Regularly replace the batteries in battery operated locking componen...

Page 180: ...ylinder between cam and cylinder housing if you temporarily remove the lock cylinder For this pur pose please contact your specialist EVVA retailer Use a valid identification medium to identify yourself at the locking component Position the opening tool before the cylinder once again disengages Remove the thumb turn of the cylinder with the positioned opening tool by turning anti clockwise Remove ...

Page 181: ... to the Emergency power device section for a more detailed description After having operated a locking component using an emergency power de vice replace the batteries before once again closing the door After use once again carefully close the connector cover EVVA logo to continue to protect the connector from penetrating dust and humidity For this purpose do not use pointed objects to prevent dam...

Page 182: ...tions The Repair options dialogue window opens Select Disassembly and installation of replacement components and choose between Exchange cylinder and thumb turn or Only exchange thumb turn Figure 228 Repair options Click Add maintenance task The locking component status is updated and shown as a maintenance task ...

Page 183: ...status Figure 230 Maintenance task As a result any preparations for installation of a replacement component have been completed within the AirKey online administration You must install the replacement component using the smartphone in maintenance mode or the optional coding station to complete the entire process ...

Page 184: ...stalled it in the door Installing replacement components using the coding station The replacement component must be in factory state Hold the replacement component to the coding station In the bottom right in the dialogue window select the locking compo nent for replacement in Replacement cylinder and thumb turn Is sue replacement thumb turn Click Continue Hold the replacement component to the cod...

Page 185: ...ar in the system you can remove it without replacements in the repair options It will subsequently no longer be able to update the locking component and it is hence rendered useless In the main menu select Access control system Locking components Click on the locking component in the list you would like to edit Click Show repair options Figure 231 Repair options The Repair options dialogue window ...

Page 186: ...us is updated and shown as a maintenance task Figure 233 Component status to remove faulty components As a result any preparations for removing faulty locking components without replace ments have been completed within the AirKey online administration Complete the overall process of removing the component using your smartphone or within the AirKey online administration ...

Page 187: ...ent without replacements This requires a registered smartphone with active maintenance mode for this AirKey locking system Select the Connect to component icon within the app Hold the smartphone to the locking component that is faulty and must be removed without replacement The system shows component details Open the menu and select Remove faulty cylinder Figure 234 Replacing faulty components wit...

Page 188: ...e locking component can consequently no longer be used Removing faulty locking components using the AirKey online administration If it is no longer possible to update the locking component as a result of a fault you must complete removal without replacements in the AirKey online administration In the main menu select Access control system Locking components Click on the locking component you would...

Page 189: ...ylinder maintenance task to once again revoke removal without replacement Please refer to Revoking maintenance tasks for repair options You are no longer able to use the replaced locking components that have been removed without replacements following this process For this reason exclusively use this function if the locking component is actually faulty and you no longer require it If you would lik...

Page 190: ...ent thumb turn or Delete Remove faulty cylinder mainte nance task Figure 237 Deleting maintenance tasks Click Save This will remove the maintenance task The component status of the locking component is updated as per the last locking component status Any completed maintenance tasks cannot be removed Also use this function to remove the Component must be removed maintenance task if the locking comp...

Page 191: ...dia Ensure that emergency media are updated in the event of system extensions to also guarantee access to additional doors in emergencies Please refer to Assigning authorisations and Creating authorisations for more detailed information on as signing and creating authorisations Please note that media such as cards key tags or combi keys may also become faulty For this reason create a corresponding...

Page 192: ...onsequently also manage shares for this locking component in other locking systems You can share each locking component with a maximum of 100 clients In the main menu select Access control system Locking components Click on the door designation of a locking component you would like to share The Shares section of the locking component details lists any shares that have already been granted Click Ad...

Page 193: ...ocking component It shows the share code and its validity 10 2 Adding locking components from other locking systems If a locking component from another locking system has been activated for you you must initially add it to your locking system In the main menu select Access control system Locking components Click Add locking component Figure 240 Adding locking components Select the Shared locking c...

Page 194: ... have entered a correct share code you can change the following settings Alternative door designation Person based own logging of access events for your own media Availability of personal data within the locking system from which the locking compo nent was shared Owners either exclusively see the media IDs or additionally the designations and names of persons Figure 243 Adding shared locking compo...

Page 195: ...w the block protocol for the shared locking component if proto col data has been activated Depending on the settings during import of the shared locking component the personal data of the other client may be available or not External locking components cannot be shared with other locking systems 10 3 Assigning authorisations for shared locking components Within each AirKey locking system to which ...

Page 196: ... deducted from your ac count Please refer to the Creating authorisations section for more detailed information on creating authorisations In this process the KeyCredit is deducted from your cred it not the credit of the other locking system 10 4 Viewing authorisations for shared locking components If you have shared a locking component with another client you can also see the clients media authori...

Page 197: ... shares As a result the locking component is removed from the other client s locking system The system creates a maintenance task Update the locking component for which you have deleted the shared status using a smartphone with activated maintenance mode or a coding station The component status will be shown as out of date until you update Caution Other clients media will no longer be able to unlo...

Page 198: ...ode you received from the locking system administrator and select Register If a PIN code has been defined for your smartphone you must enter it and if a PIN code has not yet been specified you now have the option to assign a PIN code Enter the existing PIN code define a new PIN code or skip PIN assignment to conse quently complete registration As a result the smartphone has been registered in the ...

Page 199: ...ttery empty h h h h 1000 unlocking pro cesses or 2 weeks of standby are guaran teed following the first signals at room tem perature and when using cards or key tags The signal is shown regularly upon insert ing the battery instead of signal 8 and upon unlocking before signal 1 Signal 8 Insert battery or re set component tt mm hh Signal 9 Medium without EVVA segmentation external card Signal 10 Ha...

Page 200: ... un successful ttttt Signal 14 AirKey read process card smartphone 100ms peri od 10ms pulse Duration until com munication is com plete Descriptions of signals Visual signals Yellow Red and green simultaneously Acoustic signals h high pitched sound m medium pitched sound t low pitched sound Each signal corresponds to a duration of 50 ms pauses are indicated by ...

Page 201: ...n be managed A maximum of 96 areas can be assigned A maximum of 100 shares to further clients can be assigned 12 3 Cards key tags or combi keys A maximum of 256 protocol entries are saved A maximum of 150 authorisations for individual doors and 100 authorisations to areas can be assigned if you exclusively assign individual authorisations with eight different periodic access events you can merely ...

Page 202: ...ic characteristics of your AirKey system KeyCredits are exclusively deducted in the event of quantity credit If there is an availa ble time based credit the system uses this time based credit and the quantity credit re mains unchanged KeyCredits are deducted in the following cases Assigning and creating new authorisations Changing and creating existing authorisations Reactivating deactivated media...

Page 203: ...e This port is required for communication within the AirKey system and must be enabled 14 2 Locking component has trouble identifying or is unable to detect media Proceed as follows if it is harder than normal or impossible to identify certain media at locking components Ensure you keep the medium still during identification at the reader and wait until the green signal appears on the locking comp...

Page 204: ...an AirKey cyl inder Ensure you use the assembly tool for the AirKey cylinder when removing the thumb turn AirKey cylinders with European profiles are equipped with a service bore at the front of the electronics module which can be used to secure the thumb turn sleeve using a matching metal pin The metal pin must have a minimum diameter of 2mm and be at minimum 40mm long Procedure Insert a matching...

Page 205: ...r axis and once again at tach the thumb turn to the cylinder by turning it clockwise until you feel a resistance Remove the opening tool Subsequently turn the thumb turn anti clockwise until you notice it engages Ensure the thumb turn and electronics module have engaged correctly 14 6 The electronic thumb turn is hard to operate Depending on the cylinder s protrusion beyond the escutcheon or any i...

Page 206: ...a mini mum if media is lost Exclusively create media with authorisations that do not expire as emergency media e g fire service key Always work with the most recent overall system configuration to maintain a high level of system security 15 2 Using locking components Danger to life and limb Note that using the locking components in critical infrastructure requires regular in spections at minimum o...

Page 207: ...ng mortise locks to safe guard the lock cylinder operates correctly Exclusively use accessories and spare parts recommended by EVVA Mechatronic lock cylinders are exclusively fully suitable for assembly installation in locks escutcheons etc if the lock cylinders are subject to the corresponding dimensional standards and the respective locks escutcheons etc are exclusively designed to accommodate m...

Page 208: ...urer The client shall be responsible for this An excessive tightening torque when fastening the cylinder fixing screw may cause lock cylinder malfunctions or make it hard to operate the lock cylinder For this reason please note the data in the assembly manual Before completing the installation use a medium in factory state or a smartphone with maintenance authorisation to verify the correct functi...

Page 209: ...n NFC compatible smartphone to update media or locking components Please note that data transfers may incur costs Battery use Note that lock cylinder operation is permitted using type CR2 batteries only Do not use rechargeable batteries Please ask your specialist retailer for a list of recom mended battery models We recommend to have batteries replaced by trained specialist personnel only Replace ...

Page 210: ...ent is updated immediately after having installed it to establish access se curity Instruct users of the electronic locking system to always keep ID media safe In the event that a medium is lost it must be immediately deactivated using the software and the affected locking component must be immediately updated using an NFC compatible smartphone with installed AirKey app or a coding station In the ...

Page 211: ... components at minimum as part of battery replace ments For this purpose use the lubricants recommended by EVVA only Use a soft lint free cloth and soapy water to clean any visible areas of the locking components Do not use corrosive products or sprays that may be aggressive on metal surfaces plastics or sealants and seals Ensure particularly when the thumb turn has been removed no liquids penetra...

Page 212: ...Edit medium Settings 33 Figure 23 AirKey app registering locking systems 34 Figure 24 AirKey app defining a PIN code upon registration 35 Figure 25 AirKey app connecting to components 38 Figure 26 AirKey app connecting 38 Figure 27 AirKey app locking component in factory state 38 Figure 28 AirKey app adding locking components 39 Figure 29 AirKey app locking component added 40 Figure 30 AirKey app ...

Page 213: ... components 65 Figure 68 AirKey app connecting 65 Figure 69 AirKey app locking component in factory state 66 Figure 70 AirKey app adding locking components 66 Figure 71 AirKey app locking component added 67 Figure 72 Adding locking components 68 Figure 73 Adding locking components no coding station 68 Figure 75 Adding locking components 68 Figure 74 Adding locking components 69 Figure 76 Adding lo...

Page 214: ...ng media smartphones 95 Figure 116 Editing media cards 96 Figure 117 Assigning media to persons 96 Figure 118 Assigning persons to media 97 Figure 119 Assigning persons to media 97 Figure 120 Authorisation overview 98 Figure 121 Assigning authorisations 99 Figure 122 Assigning permanent access authorisations 100 Figure 123 Assigning permanent access authorisations 100 Figure 124 Assigning periodic...

Page 215: ...p registering locking systems 132 Figure 162 AirKey app defining a PIN code upon registration 132 Figure 163 AirKey app authorisation overview 134 Figure 164 AirKey app authorisation details 135 Figure 165 Authorisation expired 135 Figure 166 Protocol data for authorisations 136 Figure 167 AirKey app security functions menu 136 Figure 168 AirKey app security functions 137 Figure 169 AirKey app act...

Page 216: ...ils 167 Figure 208 AirKey app updating firmware 168 Figure 209 AirKey app updating firmware 168 Figure 210 AirKey app update step successful 169 Figure 211 AirKey app updating firmware 170 Figure 212 AirKey app component details 170 Figure 213 Coding station confirming maintenance tasks 171 Figure 214 Coding station firmware updates for cylinders 171 Figure 215 Coding station update step successfu...

Page 217: ...9 Figure 237 Deleting maintenance tasks 190 Figure 238 Sharing locking components 192 Figure 239 Adding shares 192 Figure 240 Adding locking components 193 Figure 241 Adding shared locking components 193 Figure 242 Adding locking component share codes 194 Figure 243 Adding shared locking components 194 Figure 244 Authorisations for shared locking components 196 Figure 245 Authorised media external...

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