EVOC W21 Series User Manual Download Page 1

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W21 SERIES

New generation 21.5-inch Industrial

Panel PC

Version: C00

Summary of Contents for W21 Series

Page 1: ...W21 SERIES New generation 21 5 inch Industrial Panel PC Version C00...

Page 2: ...manual can only be handled by qualified and professional personnel During operation please follow the respective instructive manuals especially the safety warnings The professional personnel have bee...

Page 3: ...eval system or transmitted in any form or by any means mechanical electronic photocopied recorded or otherwise without the prior written permission from the manufacturer Trademarks EVOC is a registere...

Page 4: ...for EVOC W21 SERIES Instructions Safety instructions To avoid property losses or individual injury please pay attention to the safety instructions within the manual The warnings within the manual are...

Page 5: ...ing Unauthorized opening of the PC and improper repair may cause serious damage to the PC or endanger users personal safety System Expansion Only system expansion devices designed for this PC can be i...

Page 6: ...n electrostatic sensitive devices make sure to release static electricity on your body for example by touching a grounded conductive part All the devices and tools should not contain ESD Before instal...

Page 7: ...3 Opening the Box and Initial Examination 10 2 3 1 Opening the Box to Examine the PC 10 2 3 2 Data to Identify the PC 10 2 4 External Environment Conditions 10 3 Installing the Product 12 3 1 Installa...

Page 8: ...5 2 7 VGA Port 19 5 2 8 HDMI Port 20 5 2 9 COM Port 21 5 2 10 GPIO Port 22 6 Software Introduction 23 6 1 BPI Overview 24 6 2 FMI Overview 26 6 3 eManager Software 27 6 3 1 Operating Environment 27 6...

Page 9: ...allation Dimensions Drawing 71 10 3 1 Product Installation Dimensions Drawing 71 10 3 2 Recommended Dimensions Drawing for Hole Opening 71 10 3 3 Dimensions Drawing of the Product with Mounting Bracke...

Page 10: ...sion board design solution which features simplicity Highly reliable connectors are used among various modular boards which ensures highly reliable operating environment The product has excellent anti...

Page 11: ...pports VGA HDMI display ports VGA supports a minimum resolution of 640 480 and a maximum resolution of 1920 1080 HDMI maximum resolution 3840 2160 Network Supports up to four 10 100 1000Mbps network p...

Page 12: ...e USB Type capacitive type External IO ports Up to six COM ports COM1 COM6 support RS 232 RS 422 RS 485 mode RS 232 by default Up to four USB3 0 ports four USB2 0 ports 1 x PS 2 keyboard mouse port Up...

Page 13: ...isturbance Class A GB 9254 2008 Conduction disturbance Class A GB T 17626 2 2006 ESD discharge Level 2 GB T 17626 4 2008 Pulse group immunity Level 2 GB T 17626 5 2008 Surge impact immunity Level 2 GB...

Page 14: ...uminance 4 Decrease luminance 5 Display switch Note 1 When the display switch is used to switch on off the display screen the touch screen function will be enabled disabled After it is enabled the tou...

Page 15: ...5 LINE OUT 6 LINE IN 7 MIC 8 PS 2 9 DVI 10 USB1 USB4 11 ANT1 2 Diagram of lower IO ports of the PC Location Description Location Description Location Description 1 Ground screw 2 Power connector 3 GP...

Page 16: ...yout of the PC Location Description 1 Motherboard 2 Front IO board 3 Rear IO board 4 Motherboard bracket 5 HDD module 1 3 3 Operation Control Warning Pressing On Off button won t cut off the power of...

Page 17: ...Pressing this button will trigger hardware reset 2 On Off button used to switch on off the PC 1 4 Status LED Display Meaning LED Description Off Disconnected from power Green PC is operating POWER PC...

Page 18: ...ckage box when it is not used And warehouse temperature should be 0 C 40 C and relative humidity should be 20 85 In the warehouse there should be no harmful gas inflammable explosive products and corr...

Page 19: ...there are distinct damages to the device caused during the transport Please check whether the delivery contains the intact device and all of the independently ordered accessories Please contact the cu...

Page 20: ...lease make sure other assemblies or the side of cabinet is 50mm and 100mm respectively away from the upper lower side of the PC Please do not cover the ventilation hole of the PC If have The installat...

Page 21: ...ic regulations of the country region 3 2 Mounting Method 19 Rack Mount Desktop Embedded Panel Wall Mount VESA Standard Arm Portable Others___________ 3 2 1 Embedded Panel Installation Step 1 Insert th...

Page 22: ...ier can bear the load four times as heavy as the total weight of the PC including the cabinet rack and additional expansion modules 3 2 2 VESA Standard Supporting Arm Installation Step Use screws to f...

Page 23: ...tion can be used When operating the PC hot swappable IO modules USB can be used The IO devices without hot swap function can only be connected when the PC is powered off 4 2 Product Grounding Low impe...

Page 24: ...e to power Insert the terminal block on the adpater in the accessories into the connector shown in the picture Danger Disconnect the power source and data cable during a lightning storm Attention The...

Page 25: ...provides one 4P horizontal type Phoenix terminal socket which supports single power input and a voltage input range of 9 36 VDC Its pin definition is as follows Pin Signal Name 1 Positive 2 Negative...

Page 26: ...USB Port 1 USB2 0 standard port Pin Signal Name 1 5V_USB 2 USB_DATA 3 USB_DATA USB1 USB4 4 GND 2 USB3 0 standard port Pin Signal Name 1 5V_USB 2 USB_DATA 3 USB_DATA 4 GND 5 USB_SSRX 6 USB_SSRX 7 GND 8...

Page 27: ...s Ethernet ports standard RJ45 connectors LILED and ACTLED are the LEDs on both sides of the Ethernet port which respectively indicates the activity status and the speed of LAN Please refer to the sta...

Page 28: ...ED should be at Off status When there is broadcast packet it is normal if ACTLED is Flashing 5 2 6 DVI Port It provides one standard DVI D port brought out by DVI I vertical connector Its pin definiti...

Page 29: ...CLK 5 2 8 HDMI Port It provides one 19 Pin Type A HDMI port Pin Signal Name Pin Signal Name 1 TMDS DATA2 2 TMDS DATA2 Shield 3 TMDS DATA2 4 TMDS DATA1 5 TMDS DATA1 Shield 6 TMDS DATA1 7 TMDS DATA0 8 T...

Page 30: ...Default RS 422 RS 485 1 DCD TXN DATA 2 RXD TXP DATA 3 TXD RXP NC 4 DTR RXN NC 5 GND GND GND 6 DSR NC NC 7 RTS NC NC 8 CTS NC NC COM1 COM6 9 RI NC NC Note Under RS 485 mode data receive send direction...

Page 31: ...r COM1 COM2 is carried out under BIOS For details please refer to Page 37 38 2 If COM1 COM6 are to be set to automatic flow control function of RS 485 mode it needs to be set under BIOS For details pl...

Page 32: ...ager A platform management application software developed based on BPI which enables users to check the status of embedded PCs keep daily records and facilitates basic functions of embedded PCs such a...

Page 33: ...for the application layer in the form of library function similar to library function of standard C With BPI application software engineer do not need to care about the specific hardware solution of t...

Page 34: ...PU temperature If the temperature is too high a buzzer will be triggered to send alarm b To control peripheral devices by GPIO programming 2 Advantages of BPI 1 Platform Irrelevant It is an interface...

Page 35: ...ment difficulty shorten development cycle and boost time to market for the system integrator 6 2 FMI Overview FMI Firmware Management Interface is management software developed based on BPI specificat...

Page 36: ...d voltage status Among other functions the eManager software can predict HDD life helping users to use and manage the device effectively The software has the following functions Watchdog WDT GPIO Hard...

Page 37: ...tton on the left and Watchdog starts counting down Current time shows the current time for counting down Counting down in reset mode means the PC reboots at 0 During counting down Feed Watchdog button...

Page 38: ...ntroduction W21 SERIES 29 for abnormality When abnormality occurs to the system Watchdog cannot be fed automatically After counting down is finished the system will restart and recover from system err...

Page 39: ...e will be scroll bar on the interface GPIO input output mode can be set up in the corresponding single option box The electrical level is indicated by green LED On means high level Off means low level...

Page 40: ...e detection is shown in the figure above Method After the software switches to hardware detection interface it will automatically acquire temperature fan speed voltage and other information refreshing...

Page 41: ...is shown in the picture above Using method The boot device order can be changed in the dropdown list in the right picture then click Update to make it effective In the next boot enter into the system...

Page 42: ...n The times of illegal power off and total operation time of the PC can also be displayed Function To monitor operating status of the PC To keep record for times of illegal power off 3 User Programmin...

Page 43: ...time Inadequate even incorrect UEFI parameter setting will decrease the system operating capability and make the system operating unstably even unable to operate normally 7 2 UEFI Parameter Setup Prom...

Page 44: ...ain System Date Choose this option and set the current date by which is displayed in format of month date year Reasonable range for each option is Month 1 12 Date 01 31 Year Maximum to 2099 Week Mon S...

Page 45: ...formation and functions of CPU Please note that the CPU specifications including models working frequency number of processor cores ultra threading technology and virtualization technology are related...

Page 46: ...Control switch of adjacent cache line prefetch Intel Virtualization Technology The control switch of Intel Virtualization Technology function Active Processor Cores To configure number of active proc...

Page 47: ...SERIES Boot performance mode Enable performance mode selection Intel R SpeedStep tm Intel SpeedStep control switch CPU C states Switch for CPU C states a status switch for energy saving and power cons...

Page 48: ...BIOS Setup W21 SERIES 39 Super IO Configuration This item provides COM ports COM1 6 of this platform Serial Port 1 6 Configuration...

Page 49: ...Control switch of current COM port Device Settings To indicate current resource configuration of COM ports COMA Mode Select COM port mode selection COMA RS485 AUTO Flow Automatic flow control switch...

Page 50: ...W21 SERIES 41 Serial Port Control switch of current COM port Device Settings To indicate current resource configuration of COM ports Reset Required Displays that the COM port hardware is not connected...

Page 51: ...display rotation speed of current motherboard CPU fan CPUFAN1 VCORE To detect and display working voltage of current motherboard CPU core voltage V12 0 V5 0 VDDQ To detect and display working voltage...

Page 52: ...ard mouse storage device etc When it is set to Enabled the USB devices can be used in the OS that does not support USB such as DOS When it is set to Disabled the legacy devices cannot be used in the O...

Page 53: ...the operation time of motherboard eDisk Support This option is used to enable or disable eDisk eLogo support This option is used to change bootup Logo Only when eDisk Support is enabled can this funct...

Page 54: ...pecial Boot Order Configuration The control switch of EVOC special boot order function Only when this option is set to Enabled can the boot order be configured Chipset This option provides configurati...

Page 55: ...BIOS Setup 46 W21 SERIES This option provides configuration of System Agent function System Agent SA Configuration Memory Configuration ory frequency setup Maximum Memory Frequency Maximum mem...

Page 56: ...f integrated graphics card ty of video memory of integrated graphics card capacity of integrated graphics card lue of video memory Primary Display Control switch of pr Internal Graphics The control GT...

Page 57: ...splay control option LCD Control DVMT Total Gfx Mem To set up the m LCD Control D y t e output et the bit number of LCD screen Graphics Configuration Primary IGFX Boot Displa To set first display outp...

Page 58: ...BIOS Setup W21 SERIES 49 Enable Root Port Enable or disable PEG Port Max Link Speed Maximum connection speed selection PEG Port Feature Configuration...

Page 59: ...r powered off under AC Power Off the system stays at power off status Power On the system is automatically powered on Last State the system return to the status before power disconnection SATA Configu...

Page 60: ...Mode Selection SATA mode selection This platform provides AHCI and Intel RST Premium modes Supported by some platforms If RAID is to be configured please select Intel RST Premium mode SATA Controller...

Page 61: ...ord is set the pa to be keyed in when entering into Setup program with User account i e at this time empty password is effective User Password set up user password No authority can be This option is u...

Page 62: ...or disable Quiet Boot function onfigure priorities for system boot Among them 1 r disable Fast Boot function Setup prompt waiting tim Bootup NumLock State To set whether Numlock s Quiet Boot Boot mode...

Page 63: ...are designed for X86 from 0 0FFFFh there is 64K O address space In traditional ISA connector only the Discard Changes and Res This option is used to discard changes and rese Restore Defualts This opti...

Page 64: ...pt controller 002C 002D Programmable interrupt controller 002E 002F Motherboard resources 0030 0031 Programmable interrupt controller 0034 0035 Programmable interrupt controller 0038 0039 Programmable...

Page 65: ...r 00B2 00B3 Motherboard resources 00B4 00B5 Programmable interrupt controller 00B8 00B9 Programmable interrupt controller 00BC 00BD Programmable interrupt controller 00F0 00F0 Numeric data processor 0...

Page 66: ...ntroller FF00 FFFE Motherboard resources FFFF FFFF Motherboard resources FFFF FFFF Motherboard resources FFFF FFFF Motherboard resources ent There are 15 interrupt sources of the system Some have been...

Page 67: ...ata acquisition and signal processing controller IRQ12 Microsoft PS 2 Mouse IRQ13 Numeric data processor IRQ14 Motherboard resources IRQ15 Reserved AP Advanced programmable interrupt controller Most m...

Page 68: ...o controller DF110000 DF11FFFF Universal Serial Bus USB controller DF120000 DF123FFF Multi media audio controller DF124000 DF127FFF PCI memory controller DF123000 DF129FFF Standard AHCI 1 0 Serial ATA...

Page 69: ...ces FE410000 FE3FFFFF Motherboard resources FED00000 FED003FF High precision event timer FED10000 FED17FFF Motherboard resources FED18000 FED18FFF Motherboard resources FED19000 FED19FFF Motherboard r...

Page 70: ...electronic components contained in the PC may be damaged by ESD Therefore please take preventative measures before opening the PC Please see the ESD Guideline for regulations related to operation of...

Page 71: ...ect the PC from power source Caution The HDD can only be replaced by authorized personnel Removing the HDD Steps to remove HDD 1 Remove the four screws shown in the picture to separate the display and...

Page 72: ...Installing Expansion W21 SERIES 63 3 Remove the HDD Installing the HDD Steps to install HDD 1 Mount the HDD and use four screws to fasten it 2 Connect the SATA cables...

Page 73: ...en 8 3 Installing Removing the MiniPCI E M SATA Note MiniPCI E M SATA all support 3G 4G module Preparation Work Disconnect the PC from power source Caution The electronic components on the PCB are ext...

Page 74: ...o remove MiniPCI E M SATA 1 Remove the four screws shown in the picture to separate the display and chassis 2 Take out the MiniPCI E M SATA Installing the MiniPCI E M SATA Steps to install MiniPCI E M...

Page 75: ...Installing Expansion 66 W21 SERIES 2 Close the the chassis and display and install the four screws as shown in the picture Note The DVI port side of the chassis should face the top of display screen...

Page 76: ...ng the SIM card Steps to remove SIM card 1 Remove the four screws shown in the picture to separate the display and chassis 2 Take out the mini M SATA and then take out the SIM card Installing the SIM...

Page 77: ...Installing Expansion 68 W21 SERIES 2 Close the the chassis and display and install the four screws as shown in the picture Note The DVI port side of the chassis should face the top of display screen...

Page 78: ...of Accessory Assemblies Accessory Assemblies Allowed maximum power consumption Maximum total power 5 V 3 3V 12 V 12 V USB2 0 3 0 device Strong current 500mA 800mA 10 W applicable to all USB devices Ea...

Page 79: ...drawings Product Outline Dimensions Drawing Product Installation Dimensions Drawing Recommended Dimensions Drawing for Hole Opening Dimensions drawing of the product with mounting bracket Note The uni...

Page 80: ...ES 71 10 3 Installation Dimensions Drawing 10 3 1 Product Installation Dimensions Drawing 555 347 518 90 21 10 5 240 185 518 310 75 75 160 535 4XM4 Unit mm 10 3 2 Recommended Dimensions Drawing for Ho...

Page 81: ...duct with Mounting Bracket VESA bracket to be purchased by customers themselves and does not come with the product Tighten the screws on the VESA bracket truss head screw M4 8 S3 N GB T 9074 1 2002 Ni...

Page 82: ...age protection please examine whether the input voltage is within the allowed range The screen is under power saving mode Press any key on the keyboard The luminance control is set to Black Increase t...

Page 83: ...been executed and the mouse cursor still cannot be seen on the screen please contact the technical support team Incorrect time or date on PC Press F2 during boot priority execution and open BIOS Setup...

Page 84: ...ete PC is not connected to PS 2 or USB keyboard and the keyboard needs to be correctly connected During EFI BIOS motherboard boot up POST Beep beep beep beep beep 5 beeping sounds can be heard The mot...

Page 85: ...ectrical connection for the device electrostatic voltage will be generated The current of electrostatic discharge may cause potential problem to the module The damage may not seem serious for the mome...

Page 86: ...ded This can prevent electrostatic charges Avoid direct contact Contact ESD sensitive devices only when it is unavoidable for example during repair Do not touch any chip pin or PCB circuit when holdin...

Page 87: ...ations related to radio frequency suppression may be breached Please contact technical support team or local distributor to know the system expansion devices that can be safely installed If the produc...

Page 88: ...be disposed according to local laws Preparation Work Notes 1 Note down the current BIOS Setup or save the settings to the user profile in the BIOS Setup Exit menu 2 BIOS Setup provides a list where t...

Page 89: ...e the top cover and tighten it with screws 12 2 Installing the Drivers Regarding the installation of driver program of this product please refer to the enclosed CD When driver program cannot be instal...

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