EVOC EC0-1816 Series, User Manual

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Appendix
EC0-1816(B) SERIES - 57 -
5.3 Troubleshooting and Solutions
Common Fault Issues to be Checked
Unable to bootup
after powered on
1. Please make sure whether the power cord is well connected;
2. Please make sure whether the adopted power supply meets the
power requirement of the motherboard;
3. Please check whether the CPU has been properly installed and
whether the CPU has been buckled properly;
4. Remove and install the memory bank again;
5. Replace the memory bank;
6. Please clear the CMOS according to the Manual;
7. Please make sure whether there are peripheral cards
connected, and whether it is normal after removing the peripheral
cards;
BIOS Setup
cannot be saved
Please make sure whether the CMOS battery voltage is lower
than 2.8V; if so, replace it with a new battery, set and save the
BIOS Setup again.
No bootable
device can be
found
1. Please make sure whether the power cable or data cable of the
hard disk is connected properly;
2. Please make sure whether there are physical damage on the
hard disk;
3. Please make sure whether operating system has been normally
installed in the hard disk.
Blue screen or
computer crush
occurred when
entering system
1. Please make sure whether the memory bank or the peripheral
card is loose;
2. Try to remove the newly installed hardware, uninstall the
driver or software;
3. Try to replace the memory.
Slow to enter
operating system
1. Please check whether there are bad tracks on the hard disk by
third party software;
2. Please make sure whether the remaining space on the system
partition is enough;
3. Please make sure whether the CPU fan is operating normally.