Evo VEGA 3000 C User Manual Download Page 1 | Manualshive

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VEGA 3000

User Guide

C’less

MSR

ICC

Touch

screen

Printer

Battery

Mobile Payment Terminal

•

Countertop (VEGA 3000 C)

•

Countertop & PIN Pad

(VEGA 3000 C&P)

•

Mobile (VEGA 3000 M)

Guide Version 4.0.2

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Summary of Contents for VEGA 3000 C

Page 1: ...VEGA 3000 User Guide C less MSR ICC Touch screen Printer Battery Mobile Payment Terminal Countertop VEGA 3000 C Countertop PIN Pad VEGA 3000 C P Mobile VEGA 3000 M Guide Version 4 0 2...

Page 2: ...nder CVM limit 14 Over CVM limit 15 Sale with a chip card 16 Sale with magstripe 17 Sale with DCC 18 Sale with tip 19 MOTO or Manual PAN entry 20 Merchant receipt print error 21 Pre authorization 22 F...

Page 3: ...ce between the terminal and the sources of electromagnetic fields Protect the terminal against moisture and dust as this may result in a shorter life of the equipment The terminal should be operated i...

Page 4: ...is also provided with a keyboard a display and a thermal printer Data transmission between the terminal and the central authorisation server is via LAN GPRS or WiFi connection depending on terminal t...

Page 5: ...nter for receipt printing and internet connection Vega 3000 P serves as a device for cardholder showing amount to pay reading card and PIN the merchant uses ECR to enter the amount control the payment...

Page 6: ...re Vega 3000C does not contain a battery and must be connected to power all the time Plug terminal to power using enclosed DC adapter Power ON The terminal is switched ON automatically after connectio...

Page 7: ...g Charging Cradle Base TosimplifyhandlingtheterminaltheCharging cradle base can be used Connect cradle to the power using the enclosed DC adapter as shown on the top right picture and insert terminal...

Page 8: ...er Printer roll replacement 1 Ensure that the leading edge of the paper is flat and smooth free of any adhesive tape used to prevent the paper to unwind during transport etc 2 Open thebackcover ofthet...

Page 9: ...ard roll size VEGA 3000 C width 57 mm 50 mm diameter max VEGA 3000 M width 57 mm 40 mm diameter max The approaching end of the roll is signalled by an end of roll colouring Emptypaper rolltrayis indic...

Page 10: ...eenwheretherearethree symbols representing Sale function Menu and Quick Menu Castles Vega 3000 C M terminal com municates with the user via a 3 5 inch touch LCD display with a resolution of 320 480 pi...

Page 11: ...h the chip facing up so that the magnetic strip on the right side is facing down A card reader is located in the lower part of the terminal After correctly entering the PIN the terminal communicates w...

Page 12: ...canceltheoperation press theCancelkey theredbuttononthekeypad A button with a left arrow will appear on the display Press this button to return to the previous menu 00 Sale 01 Pre Authorization 02 Fin...

Page 13: ...ick Pay function from Idle screen Sale function from Menu or Quick Menu or by typing amount on the numeric keypad The financial amount of sale is inserted After pressing the OK button the amount is sh...

Page 14: ...holder verification by PIN is not re quiredforpaymentslowerthanCVMlimitand the card can be approved offline In excep tional cases according to the setting by the creditcardissuer thetransactionverific...

Page 15: ...s held against the screen terminal above the con tactless logo See the picture below In case of sale with transaction amount above CVM limit the cardholder is verified by PIN xxx xx EUR Use card Card...

Page 16: ...or signature depends on the card In case of using a chip card the card remains inserted in the reader throughout the whole transaction Removing the card during the transaction processing can damage th...

Page 17: ...ay will show information about the card The user checks the card number and its validity displayed on the screen If the information matches the user confirms by pressing the OK key Ifthedataonthecardi...

Page 18: ...Card currency sale with DCC 2 Terminal currency standard sale User select key 001 DCC or 002 standard Availability of this function depends on local configurationandconditions Thisfunctionis notavaila...

Page 19: ...tandard transaction amount Original amount and tip are added and send for authorization as one final sale amount On the receipt the original amount and tip amount are printed separately Summary of tip...

Page 20: ...s asked whether a customer is present Red button must be used in a case when the cardholder is not present MOTO Green button if the cardholder is present Manual PAN entry CVC or CVV is entered card de...

Page 21: ...chantreceiptprinterror In acasewhen areceipt for amerchant is not successfully printed paper runs out paper jametc theterminalmightrequirechanging the paper or fixing paper jam etc and re print the re...

Page 22: ...rror or at the request of the payment cardholder the user has the option to cancel the last successfully completed transaction The user enters the number of the last ticket 1 and the exact amount 2 Th...

Page 23: ...the terminal is connected to the authorisation centre After a successful test of the connection the display shows the response from the authori sation centre and prints out a confirmation of the test...

Page 24: ...them Brightness Enables to adjust display brightness Keyboard backlight Enables to switch on or off the backlight of the keyboard Keyboard beeping Enables to swich on or off the beeping of the keyboa...

Page 25: ...inal disagrees with the bank s authorisation record it is required to contact the authorisation of payments department of the bank The first part of the Close Batch covers the transfer of offline tran...

Page 26: ...his interval are printed Option File name is used Journal backups are deleted after four days so only journals from batches closed in last four days are available Journalhasitslimitforthemaximumamount...

Page 27: ...WiFi password is entered via the terminal keyboard After confirming the password the terminal saves network settings and connects to the selected WiFi network Note Entering characters of WiFi passwor...

Page 28: ...d ECR system the terminal can be paired or unpaired with the POS ECR If terminal is not paired with POS it is in standalone mode the Pair with POS com mand is available to connect to the POS If termin...

Page 29: ...7 Card Brand Card brand such as VISA MasterCard etc 8 PAN Uniquenumberofthecardcontains information about Card brand Issuer bank code and card number Since this is sensitive information it is masked...

Page 30: ...00 C max diameter 50 mm VEGA 3000 M max diameter 40 mm Graphic display 320 480 colour touch screen Keypad 12 alphanumeric keys 3 Function keys yellow correction red cancel green insert OK Bank card re...

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