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EverFocus EZN Series, User Manual

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EverFocus EZN Series User Manual Download Page 80

                              

      EZN3160/3260 

74

 

 

10.

 

Troubleshooting 

 

Error messages pop up 

A.

 

When these error messages pop up, follow the steps below to fix the problem. 

 

 

 

1.

 

To enter the Registry Editor of your computer: Click 

Start 

and type “

regedit

” in the 

Search Program and 

Files

 field. 

 

 

2.

 

Click the 

Enter

 button, the Registry Editor window appears. 

 

 

 

 

 

 

 

Summary of Contents for EZN Series

Page 1: ...All New EZN Series IR Bullet Network Camera Auto Focus WDR IR User s Manual Copyright EverFocus Electronics Corp Release Date November 2016 ...

Page 2: ...nformation contained in this document is subject to change without notice Copyright All rights reserved No part of the contents of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation EverFocus 12F 1 No 79 Sec 1 Shin Tai Wu Road Hsi Chih New Taipei City Taiwan TEL 886 2 2698 2334 FAX 886 2 2698 3943 www everfoc...

Page 3: ... occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipmen...

Page 4: ...tric shock or in extreme cases fire 6 Cleaning For cameras with interchangeable lenses do not touch the surface of the sensor directly with the hands Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera lens Use a damp soft cloth to remove any dirt from the camera body Please do not use complex solvents corrosive or abrasive agents for cleaning of any part o...

Page 5: ...ernet Explorer 13 5 3 Connecting the Camera to the Network 15 5 4 Live View Window 17 6 Playback 22 6 1 Remote Playback Using Playback Page 22 6 2 Setting up the Playback Function 24 6 2 1 Inserting Removing the micro SD Card 24 6 2 2 Testing the Playback Function 25 6 3 Playing Back Using ARV Viewer 27 7 Settings 29 7 1 System Settings 30 7 1 1 Network 30 7 1 2 Date Time 36 7 1 3 Storage 37 7 1 4...

Page 6: ... 7 2 6 Serial Communication 60 7 3 Event Settings 61 7 3 1 Event Wizard 61 7 3 2 Event 62 7 3 3 Notification 66 7 4 Link to Smart Phone App 69 8 Upgrading Firmware Using IP Utility 70 9 Specifications 72 10 Troubleshooting 74 Appendix 77 A Tested Card Brands 77 B Enabling the Multicast Function 78 ...

Page 7: ...function is designed for reducing the noises in the images allowing the camera to better distinguish between real motion and image noise and thus results in a possibility to store more video evidence on the connected storage devices A built in micro SDHC card slot and Power over Ethernet IEEE802 3af Class 3 features are also provided You can power the camera over the network or by connecting the c...

Page 8: ...card 2 Reset Button Resets all configurations to the factory default settings Press and hold the Reset Button for 5 seconds 3 IR LEDs 44 IR LEDs for infrared illumination in night vision applications 4 Lens 3 3 10 mm auto focus varifocal F1 3 360C 5 Light Sensor Detects lights 6 Sunshield Protect the camera from the direct rays of the sun ...

Page 9: ...e of image quality to fit the environment Two Way Audio transport line level input output Dual power capability PoE or 12VDC for flexible installation Local alarm inputs and outputs Extended IR range of up to 40M 131ft with 44 LEDs Split glass to prevent internal IR reflections E Z lock ring at the base is designed with easy to grip tabs for firmly clamp the camera in place plus a set screw for ad...

Page 10: ...g the Sunshield Desiccant Bag x 1 Note 1 Equipment configurations and supplied accessories vary by country Please consult your local EverFocus office or agents for more information Please also keep the shipping carton for possible future use 2 Contact the shipper if any items appear to have been damaged in the shipping process 4 2 Optional Accessory You can use the optional accessory to expand the...

Page 11: ...low Also microphones speakers with a built in amplifier and external power supply are required 12VDC Input LAN PoE Cable Audio Input TRS Line in Pink Audio Output TRS Line out Green Cable Assembly Gray CVBS OUT White 24VAC Light Green 24VAC Brown RS485_A Black RS485_B Yellow GND Green Alarm OUT Pink Alarm COM Purple Alarm IN TRS Connector Left Channel Tip Right Channel Ring Ground Sleeve To activa...

Page 12: ...nduit Is for wiring the cables along the wall installation If you want to wire the cables through the wall then this conduit will not be used You can insert the supplied Plug into the conduit Plug 2 Push the four supplied Anchors into the four holes on the wall Place the Quick Mounting Ring against the anchoring surface so that the holes line up Screw the Quick Mounting Ring to the wall using the ...

Page 13: ...RJ 45 network cable without the RJ 45 connector on the one end through the Screw Cap and Cable Gland Cable Gland Screw Cap c Crimp the RJ 45 connector onto the network cable Note that the wires should be placed into the RJ 45 connector based on the following order from left to right Orange with white stripe Orange Green with white stripe Blue Blue with white stripe Green Brown with white stripe Br...

Page 14: ...t Screw E Z Lock Ring Set Screw 360 Camera Base Camera Body Tilt Adjustment Loosen the Tilt Screw using the provided Hexagon Wrench and adjust the tilt angle by 90 Tilt Screw 90 Rotational Adjustment Loosen the Rotate Screws on both side of the camera body using the providing Hexagon Wrench and rotate the camera by 360 180 to the left 180 to the right Rotate Screw 180 180 8 To adjust zoom and focu...

Page 15: ...a micro SD card into the card slot Micro SD Card Slot Note After opening the camera cover for inserting the micro SD card you have to close the cover immediately in case of reducing the absorption capacity of the desiccant bag inside the camera 3 Stick the supplied Desiccant Bag inside the camera 4 Firmly close the camera cover for waterproofing and then slide the Sunshield back to the camera body...

Page 16: ...ownload Please connect the IP camera in the same LAN of your computer 1 Save IP Utility Setup AutoRun exe in your computer Double click the exe file and follow the on screen instructions Check Run IPUtility exe and click the Finish button the IP Utility will be launched to search the IP devices connected in the same LAN automatically 2 To access to the Live View window double click the IP address ...

Page 17: ...sired model and then click the Log in icon The Log in dialog box appears b Type the Username and Password Click the OK button the Login status displays Note 1 The default user ID is user1 and the default password is 11111111 2 If you select more than one camera that has the same user ID password you will be able to log in several cameras at once c Right click the column to configure the settings C...

Page 18: ... drop down list and set up the desired IP Address for example 172 17 0 145 Please also set up the Subnet Mask and Gateway Click the Apply Changes button to apply and save the settings To show the Subnet Mask and Gateway items on the title bar right click the title bar to display the Customize Columns window select Subnet Mask and Gateway and then click OK ...

Page 19: ...he steps below 1 On the computer click Start Control Panel System and Security Action Center click Change User Account Control Settings the User Account Control Settings window appears Adjust the slide bar to Never Notify and then click OK Restart your computer if requested 2 Open the Internet Explore click Tools Internet Options Security Tab Custom Level the Security Settings windows appears ...

Page 20: ...ls field select Prompt In the Include local directory path when uploading files to a server field select Enable Click OK 4 In the Internet Options window click the Advanced tab and then disable Enable memory protection to help mitigate online attacks Click OK ...

Page 21: ...f site to see the IP camera on a LAN WAN Internet The camera must be assigned an IP address that is compatible with its LAN By setting up port forwarding on the router you can remotely access the cameras from outside of the LAN via the Internet To remotely access the Web interface of the IP camera please refer to DDNS Settings in 7 1 1 Network To set up port forwarding please consult the manual of...

Page 22: ...connection may require that you use DDNS for a reliable connection Please refer to DDNS Settings in 7 1 1 Network Cat 5 Straight Through Cable High speed modem Internet One to One Connection Directly from PC to IP Camera You can connect directly without using a switch router or modem However only the PC connected to the camera will be able to view the IP camera You will also have to manually assig...

Page 23: ...ayback Click the Playback button to play back the recorded data directly from the on camera micro SD SDHC card For this function to become active you have to insert a micro SD SDHC card into the micro SD SDHC card slot on the camera see 6 2 Setting up the Playback Function For the tested card brands please refer to Appendix 3 Snapshot Click the Snapshot button to take a snapshot By default the sna...

Page 24: ...ubleshooting 5 Speaker Microphone Click the Speaker and Microphone buttons to switch the sound on off for the speakers and microphones respectively if such external devices have been connected to the camera directly or via the network To activate the Audio function the Enable Audio must be selected See Audio Settings in 7 2 1 Streaming and Audio Note that the camera provides the TRS line in out te...

Page 25: ... of the live view window on the bottom A smaller size might increase transmission speed and video quality 11 Language Click the Language drop down list to select the desired language 12 Digital Zoom Click the zoom in zoom out buttons to zoom in out the camera live view Click the Home button to go back to the home position Marquee Mode Select this mode to drag around a portion of the live view wind...

Page 26: ...vent occurs clicking this button will trigger that reaction You can select what that reaction will be You can for instance set the camera to record the audio video feed to the micro SD card on board the camera You can then click on the Playback button to open the Playback page and search for and play all such recordings that had been stored on the card Such event actions will be effective once the...

Page 27: ...farther Click the buttons to focus one step closer or farther 16 Status Display info line that can be placed above video box or at bottom of page This shows the name of the camera that is currently active or being configured current date time and current frame rate You can activate these info displays in the Overlay Text Settings see 7 1 4 Display and Overlay 17 Event signal icons above video scre...

Page 28: ...ents that were configured to Record to micro SD Card in the Event Management see 7 3 2 Event Note The Playback page is only accessible once the on camera micro SD card is inserted and active Please refer to Appendix A for the tested card brands 6 1 Remote Playback Using Playback Page On the Live View Window click the Playback button to open the Playback page Search by File Click the Search button ...

Page 29: ... You can now click Play to play that specific file Pause Click to pause playing back Stop Click to stop playing back Snapshot Click to take a snapshot Zoom In Click to zoom in Zoom Out Click to zoom out Filename This area will display a list of search results recording files and folders Folders named with the recorded date will be displayed first Click on the folder and click on each subfolder unt...

Page 30: ... Click the Remove button Advanced tab System Settings Storage Secure Digital Card when the camera is powered on the micro SD card information micro SD card is not mounted will display and the Remove button will change to Attach and then you may remove the micro SD card If you want to insert the micro SD card again insert the micro SD card and then click the Attach button After inserting the micro ...

Page 31: ...EZN3160 3260 25 6 2 2 Testing the Playback Function 1 To test the Playback function this is not required set up a Manual Trigger Recording Event by clicking Event Settings Event ...

Page 32: ...nstance if you can get your hand in front of the camera s lens get ready to count down on your fingers 9 Click the Trigger Event button and slowly count down on your fingers in front of the lens if you are able to do so if not try to find visual cues on the view screen that will help you to mark the moment you pushed the trigger The recording period will be as long as the buffer time you selected ...

Page 33: ... AVI Convert the recording from ARV format to AVI format 4 Ceiling Mount Click to enable the Ceiling Mount view modes on the right side bar Please refer to the View Mode Table below for more details 5 Desk Mount Click to enable the Desk Mount view modes on the right side bar Please refer to the View Mode Table below for more details 6 Wall Mount Click to enable the Wall Mount view modes on the rig...

Page 34: ...ack time 14 Total Time of Recording Display the total time of the recording 15 Stop Click to stop playing the recording 16 Step Reverse Click to display the previous frame 17 Play Click to play back the recording 18 Pause Click to pause the recording 19 Step Forward Click to display the next frame Note No 4 12 are only available for Fisheye cameras ...

Page 35: ...here are two tabs Basic and Advanced on the left side bar You can set up the basic camera settings in the Basic tab To further set up comprehensive camera settings click the Advanced tab which includes all the settings to be configured The chapters below describe the detailed information of the Advanced tab ...

Page 36: ...EZN3160 3260 30 7 1 System Settings 7 1 1 Network ...

Page 37: ...resses used for the other network cameras and PCs with unique IP addresses Static IP The user can manually set the Static IP address This type of address is stable and cannot change but the user has to make sure there are no address conflicts with other network connected devices PPPoE This is a DSL connection application The ISP will ask the user to input a username and password Contact your ISP f...

Page 38: ...For devices you can use 225 x x x 232 x x x and 234 x x x 238 x x x Click here for more details Port Change the port number if necessary The port number has set to 50000 by default Time to Live Input a Time To Live TTL value The TTL value specifies the number of routers hops that multicast traffic is permitted to pass through before expiring on the network DDNS Settings This function can only be s...

Page 39: ... support the full functionality of the camera you must open the port numbers 80 554 443 on the router for remote access to the IP camera This function is available on most routers in the market and is often known as Port Forwarding To set up Port Forwarding please consult the manual of the router 2 In certain router models it is possible that you will not be able to access the camera using DDNS wh...

Page 40: ...ng one by clicking the Remove button to erase the certificate 5 On the Web page change the address from http to https in the address bar and press Enter on the keyboard Some Security Alert dialogs will pop up Click OK or Yes to enable HTTPS Create Certificate Request You can apply for an official certificate from an issuing Certificate Authority 1 Select Certificate Request and fill in the followi...

Page 41: ...ate authority to issue an SSL TLS certificate and then download the issued certificate on your computer 6 In the Install Signed Certificated field click the Browse button to search for the issued certificate and then click the Upload button to import the certificate Once the certificate has been uploaded this field will show the subject line of the certificate QoS Settings This function can only b...

Page 42: ...k Apply to save the setting Time Click time to set desired hour and minute Click Apply to save the setting NTP Enter the Network Time Protocol server if applicable The camera s time will be automatically adjusted by synchronizing with the NTP server Click Apply to save the setting Time Zone Setting Set the time zone of the camera s location Click Apply to apply the changes or Cancel to cancel the ...

Page 43: ...in minutes Once you click the Record button on the Live View window the camera will start recording the live stream to your computer When a single recording file exceeds the time you set the system will create a new file to save that data to Enable Overwrite Check the box for overwriting recording snapshot file when the disk storage capacity is full The user can set the storage capacity limitation...

Page 44: ...nt see 7 3 2 Event Enable Overwrite Check the box for overwriting files when the micro SD card is full Micro SD Card Information If a micro SD card has been inserted to the micro SD card slot of the camera the micro SD card information will be displayed in this field Remove Click before removing the card from the system 6 2 1 Inserting Removing the micro SD Card Format For the first time user clic...

Page 45: ... View Window and will not be displayed on the live view video images nor snapshots To change the foreground color of the text directly click on the box and then select a color Select a position where you want the information to be displayed on the Live Window To change the Machine Name see Machine Name in 7 1 5 System Maintenance To change the day and time setting see 7 1 2 Date Time Click Apply t...

Page 46: ...e the title type a name in the Video Title column Enable Video OSD Check the box to enable displaying date time information on the live view video images Select the desired Date Time Format Position Select a position where you want the video title or date time information to be displayed on the live view video images Live View Layout Settings Check the boxes if you want to show the Lens Control or...

Page 47: ... required enter a new name for the machine This name will be visible in the Machine Name field of the IP Utility software which is included in the software CD or from the Website of EverFocus click here to download Please refer to 5 Accessing the User Interface Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings ...

Page 48: ...default are IP Settings and DDNS Settings Initialize This function can only be set up in the Advanced tab This button should be used with caution Clicking this button will return all of the camera s settings including the IP address to the factory default values The camera will then have to be reconfigured Save Configuration Server Save To make a backup file of the machine s current configurations...

Page 49: ...e unit will reboot automatically after the upgrade has completed 1 5 minutes 2 During the upgrade process all event recording actions will be stopped Event recording actions will resume after the camera is rebooted 3 If the File Error Please re login warning message appears when upgrading the firmware please try the following instructions a Go to Internet Explorer Tools Internet Option Security Cu...

Page 50: ...p 7 48 represents the camera has been powered on for 7 hours and 48 minutes System Log Displayed the sequence number date time and event messages of the log event The log will display the last 256 log events Click the Export Log button to export the system log event list into a txt file and select the location where the exported log file will be saved to Click the Clear Log to erase all the log da...

Page 51: ...he account name password and description Select an authority level for the user account The deault setting is Supervisor when using user1 account to log in Administrator The only difference between a supervisor and administrator is that a supervisor can edit an administrator s account and password but an administrator cannot edit the supervisor s account and password The supervisor and administrat...

Page 52: ...s to the live view page 3 Select Active or Disable to active or disable the user account 4 Check the Enable micro SD Card box to allow the user to access the micro SD card playback function 5 Click the Edit button to save the changes The button is only activated when the number of list is less than ten Enter the account information and click the Create button the new account will be listed in the ...

Page 53: ...the camera The Allow option is only relevant if you ve set up at least one Deny item configured with Network or Range network rule from the Rule drop down list Rule Select a network rule and then fill in the IP information in the below boxes Single Type a single IP address in the IP Address field below Network Type the IP address and subnet mask in the field below Range Type a range for the IP add...

Page 54: ...EZN3160 3260 48 7 2 Camera Settings You can configure camera related settings such as video audio region of interest and privacy mask 7 2 1 Streaming and Audio ...

Page 55: ...it Rate or a Variable Bit Rate and set the values of whichever option you choose Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings Region of Interest Settings This function can only be set up in the Advanced tab The Region of Interest ROI function allows users to set up multiple regions within an image with better quality and less distortion than ...

Page 56: ...the Enable box to enable the configured privacy mask 5 Click the Draw button and move the cursor on the left side live image 6 Move the cursor to the position where you want the mask rectangle to start and then click Move the cursor to the position diagonally opposing corner where you want the mask rectangle to end and then click 7 Click the Apply button to apply the settings or click the Cancel b...

Page 57: ... settings You can further configure the camera settings on the Camera setup page if required Note that selecting the Standard mode will lock grayed out some Camera Settings on the Camera setup page such as Exposure Settings AE Noise Reduction Settings and Monitor Settings More Detail Select More Detail mode to enhance the dark parts of the images You can further configure the camera settings on th...

Page 58: ... Note that selecting the Standard mode will lock grayed out some Camera Settings on the Camera setup page such as Exposure Settings AE Noise Reduction Settings and Monitor Settings More Detail Select More Detail mode to enhance the dark parts of the images You can further configure the camera settings on the Camera setup page if required Note that selecting the More Detail mode will lock grayed ou...

Page 59: ...pecified level and back to Day mode color images when the light levels rise to a specified level Day Select to keep the camera in Day mode color images with IR LED off even in nighttime Night Select to keep the camera in Night mode black and white images with IR LED on even in daytime Schedule Select to let the camera to switch to Day mode or Night mode IR LED on based on the day and night schedul...

Page 60: ...grayed out To configure all the settings select User Define from the Day Mode Night Mode drop down list see 7 2 2 Profile Lens Settings Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings Focus Mode Select Manual to manually adjust the focus or select Auto to enable the Focus button on the live view window see 5 4 Live View Window Note that if you s...

Page 61: ...he subject is very bright and the subject itself is dark The BLC will measure the light of the image center and the lens iris will automatically set for optimal image quality BLC Edit Mode Click the Enable button the BLC grids appear on the image Click on the grids to enable disable the BLC function The selected grids in green will be applied with the BLC function Features This function can only b...

Page 62: ...WDR function provides clearer images when both of the very bright and dark areas simultaneously appear on the camera view There are three value options OFF ON and Auto Note that when WDR is ON some parts of the image may appear solarized This is normal for WDR and is not a camera malfunction Black Level Slide the Level bar to set up the level 0 46 Monitor Type Users can use this field to optimize ...

Page 63: ...st on the Camera setup page Select Night and then move the cursor on the desired time square click and drag the cursor over the time squares to configure them to the Night mode green color Select Day and then move the cursor on the desired time square click on the time squares to configure them to the Day mode gray color Click Apply to apply the changes or Cancel to cancel the changes and return t...

Page 64: ...s Select a mode that delivers the best image quality for the camera s light environment Auto Select to let the camera automatically adjust the White Balance In the Auto mode the camera computes the white balance value output using color information from the entire screen It outputs the proper value using the color temperature radiating from a black subject based on a range of value from 3000 to 75...

Page 65: ...lly adjust focus every time you click the Zoom in out buttons 2 It is recommended to adjust camera zoom only when necessary Adjusting camera zoom in Day mode or Night mode may cause an unfocused camera when it automatically switches from day to night mode or from night to day mode When unfocused camera symptom occurs click the Focus button for the camera to automatically adjust the focus or click ...

Page 66: ...800 9600 19200 38400 57600 Data Bit This field is the data bit at which you will be transferring Stop Bit This field is to set the stop bit for the RS485 connection There are two different stop bits 1 or 2 Parity This field is to select the parity level at which you will be connected You can choose between None Odd or Even parity levels Server Setting To set up server for data transmission enter I...

Page 67: ... event to automatically notify the users when an event occurs You can also set up a schedule to automatically record the videos when an event occurs 7 3 1 Event Wizard The Event Wizard allows users to easily configure the event settings Follow the on screen instructions to complete the event settings ...

Page 68: ...EZN3160 3260 62 7 3 2 Event This function can only be set up in the Advanced tab Except the Event Wizard you can also configure the event settings along with the Recording Schedule on this page ...

Page 69: ...low reaction s You can set up the tamper duration time in the Event Trigger Settings field below Enable This Event Check the box to activate the event For Alarm Input Manual Trigger and Tampering Detection trigger types multiple events can be created on the Event List but only one event can be enabled For example if you create three Alarm Input trigger events only one event under this trigger type...

Page 70: ...inserted Note The recording will only be as long as the combined Pre and Post trigger Buffers so make sure you enable at least one of these buffers especially the Post trigger Buffer Network Alarm Check the box if you want the camera to send a network alarm signal when the event occurs to the CMS servers Note that you have to configure the Network Alarm Settings for this function to work see 7 3 3...

Page 71: ...reen Select for the camera to activate only the Schedule Recording set up in the Event Management field Event Trigger Type Event Schedule Yellow Select for the camera to active both of the configured Event and Schedule Recordings Deselect Grey Select for the camera to stop recording Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings Motion Settings...

Page 72: ...EZN3160 3260 66 7 3 3 Notification This function can only be set up in the Advanced tab ...

Page 73: ...sender when an event message is received Attach Image Check the box if you want to attach an image when events occur SSL Connection Check the box to enable the SSL function Enable this function means you can access the camera through the SSL protocol that provides communication security over the Internet Send Test Email Click the Test button to send a testing email to the assigned address Click Ap...

Page 74: ...SNMP v3 are already filled in Click either of the Enable buttons to enable either of the two Make your changes as desired Click on the Trap Address field to enter the digits if required Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings Network Alarm Settings This function works with EverFocus CMS software The camera can send a network alarm signal...

Page 75: ...ess camera live view or take a snapshot via your smart phone This page is designed for users to download the mobile app to your mobile phone by scanning the QR code MobileFocus for iPhone MobileFocusPlus for iPhone MobileFocus for Android based smart phone ...

Page 76: ...vices connected in the same LAN automatically 2 Log in the camera by checking the desired model and then click the Log in icon The Log in dialog box appears 3 Type the Username and Password Click the OK button the Login status displays Note 1 The default user ID is user1 and the default password is 11111111 2 If you select more than one camera that has the same user ID password you will be able to...

Page 77: ... Click the Upgrade Firmware button a browsing window appears 5 Select the firmware file evb and then click Open The IPU will automatically upgrade the firmware The camera will reboot once the upgrade process is complete ...

Page 78: ...mm Aperture Ratio F1 3 P Iris Yes Day Night Yes with removable IR cut filter Angle of View Horizontal 108 2 35 4 Vertical 56 2 19 8 Diagonal 129 3 40 5 IR Distance 40m 131ft IR LED Quantity 44 Video Video Compression H 264 MJPEG Resolution NTSC 1920 x 1080 for EZN3260 1280 x 1024 1280 x 720 for EZN3260 1024 x 768 720 x 480 704 x 480 640 x 480 352 x 240 320 x 240 PAL 1920 x 1080 for EZN3260 1280 x ...

Page 79: ...rminal Block Audio In Out 1 in 1 out Alarm 1 in 1 out triggered by intelligent event and external input General Power Source 12VDC PoE IEEE802 3af Class 3 Max Power Consumption 12VDC 9 1W IR LEDs on PoE 9 436W IR LEDs on Operating Temperature 40 C 55 C 40 F 131 F 12VDC 20 C 55 C 4 F 131 F PoE Humidity 20 80 no condensing Safety CE FCC Weather Resistant IP68 Vandal Proof IK10 for metal casing Housi...

Page 80: ... up A When these error messages pop up follow the steps below to fix the problem 1 To enter the Registry Editor of your computer Click Start and type regedit in the Search Program and Files field 2 Click the Enter button the Registry Editor window appears ...

Page 81: ... KeepAlive Timeout Dword by following the path HKEY_CURRENT_USER Sofware Microsoft Windows CurrentVersion Internet Settings 4 Double click KeepAlive Timeout and this window appears 5 Change the Value data to 480000 and click OK ...

Page 82: ...ur Microsoft Internet Explorer to Run as administrator Low Frame Rate If the frame rate is lower than expected follow the steps below to fix the problem 1 Reduce the number of applications running on your PC 2 Limit the number of users that access camera live view 3 Make sure you have sufficient bandwidth 4 Lower the video resolution 5 Lower the camera Bit Rate by configuring Constant Bit Rate or ...

Page 83: ...ommended to work with EverFocus IP camera Brand ADATA Kingston Samsung SanDisk Transcend Card Capacity 32GB 32GB 32GB 32GB 32GB Card Rate Level Class 10 Class 10 Class 10 Class 10 Class 10 ADATA Premier microSDHC SDXC UHS I Class10 Kingston MicroSDXC UHS I Class10 32GB Samsung MicroSDXC 32GB UHS I SanDisk Ultra microSDXC UHS I card Transcend MicroSDXC Class 10 UHS I memory card 300x ...

Page 84: ...itch must support multicast function Switch Router Router IP Camera Switch Multicast Streaming To enable the Multicast Function 1 Complete the installation of the IP cameras routers switches and computers refer to diagram above 2 Install VLC and Wireshark in your computer Click VLC and Wireshark to download 3 Access to the Web UI of the IP camera to enable the Multicast function Click the Apply bu...

Page 85: ...3260 79 4 Go to the setting page of the router switch to enable the Multicast function Here we use a D Link DIR655 router and EverFocus 24 port switch for example 5 The Multicast function setup is now complete ...

Page 86: ...n 3F Kuramochi Building II 2 2 3 Koto Bashi Sumida Ku Tokyo 130 0022 Japan TEL 81 3 5625 8188 FAX 81 3 5625 8189 www everfocus co jp info everfocus co jp Your EverFocus product is designed and manufactured with high quality materials and components which can be recycled and reused This symbol means that electrical and electronic equipment at their end of life should be disposed of separately from ...

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