NexLog Recorder User Manual v2.2.0
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match). For example, if the recorder has NexLog Recorder Software v2.0.0,
the gateway should have a 2.0.x version on it to be compatible. (See
The topology of your network must be configured to allow all call data to be
visible to a single Ethernet port, which is attached to the gateway.
Network Connection:
The recorder and the gateway must be configured in a
way that allows them to recognize each other’s presence. The recorder knows
of the gateway from its IP address, so Eventide strongly suggests that the
gateway be configured with a static IP address. This is also helpful for
Eventide technical support, in the event system maintenance needs to be
performed using either a modem or virtual private network (VPN).
The recorder and the VoIP Gateway must be synced to the same time source
so
that audio data is correctly sequenced and archived. This is critical for
proper operation. It is most easily achieved by synchronizing them to a
single NTP (Network Time Protocol) server, or any other reliable time source.
VoIP Gateway Configuration
Use the following procedure to configure the gateway:
Go to the Configuration Files area for the recorder. This is where configuration
is performed that allows the recorder to communicate with the VoIP Gateway.
From the
Files
column, select the
Remote Gateway and Virtual Board
Configuration
file:
This file contains information that defines all gateways that the recorder should
look for and communicate with. Each line of the file contains the IP address of
the VoIP Gateway, followed by a space, followed by the number of channels
configured for that gateway. In the preceding illustration, the gateway at this IP
address (192.168.2.99) is configured for 48 channels.
If your gateway is not yet configured, add it here in this format. If the recorder
came preconfigured from the factory to operate with a VoIP Gateway, this entry
already exists. You will, however, be required to change the IP address to the
one that you have assigned to the gateway on your network.
When all changes are click
Save
.
This file
(
cfg file for remote gateway
)
is downloaded to the recorder from the VoIP
Gateway. It will not appear until the presence of the gateway has been detected
on the network by the recorder. A majority of lines in this file do not need to be
changed. The following, however, must be modified to suit your configuration:
Selected Adapters:
Specify the name of any network adapters (Ethernet
boards) that you wish to use to capture VoIP traffic. They must exist in the
Found Adapters
section of the file.
Under
Protocol Ports
, select the port range for VoIP signaling between the
phones and PBX system.
