Eurotech ZyWAN, User Manual

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ZyWAN - User Manual
8 110150-1001F
Technical Assistance
If you have any technical questions, cannot isolate a problem with your device, or have any enquiry about
repair and returns policies, contact your local Eurotech Technical Support Team.
See Eurotech Group Worldwide presence , page 129 for full contact details.
Before returning any Eurotech supplied product, for any reason whatsoever, you must first send an e-mail to
the Technical Support Team. You will receive an RMA number (Returned Material Authorization) for the
return of the material.
Provide the following information in the RMA request:
•
Model number
• Serial number
• Detailed fault description
• Company Details
• Contact details
Conventions
The following conventions are used throughout this manual.
Symbol / Text Pin Definition
NC
Not Connected
Reserved Use reserved to Eurotech, must remain unconnected
Text in
Courier font
is used to indicate commands entered or responses received at a command prompt in
either the Windows or Linux operating system.
Pack the product in anti-static material and ship it in a sturdy cardboard box with
enough packing material to adequately protect the shipment.
Any product returned to Eurotech improperly packed will immediately void the
warranty for that particular product!