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European Home Compton 2, Instruction Manual, Page: 1 / 26

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European Home Compton 2 Instruction Manual Download Page 1

 1 

   Suite Ins���

n Guide  

Important Safety Informa�on 

Always read this manual �st before a�emp�g to install or use this         

�eplace. For your safety, always comply with all warnings and safety              

Instruc���

contained in this manual to prevent personal injury or property 

damage. 

      English 

Please Note

: Once your European Home product has been installed 

and switched to the 

ON

 pos���

 the �e will instantly ��U

. This is      

normal opera�g procedure, simply indic��g that there is power 

running to the �e and 

NOT

 a fault. 

01/06/2020-SUITES 

SERIAL NUMBER LABEL 

INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION                                                 

FOR FUTURE MAINTENANCE 

Summary of Contents for Compton 2

Page 1: ...ined in this manual to prevent personal injury or property damage English Please Note Once your European Home product has been installed and switched to the ON pos the e will instantly U This is normal opera g procedure simply indic g that there is power running to the e and NOT a fault 01 06 2020 SUITES SERIAL NUMBER LABEL INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION FOR FUTURE MAINTENANCE ...

Page 2: ...ards as indicated by a CE mark For m performance this product requires a well insulated l on and indoor use Contents 1 Introduc 2 2 Electrical Safety 3 4 3 Important Instruc s 5 4 Installa on Method 6 7 5 E Touch App Interface 8 6 Product Opera 9 10 7 Technical Spec a 10 8 Log Set Guidance 11 9 Problem Solving Chart 12 15 10 E tab App Pairing 16 24 11 Warranty 25 ...

Page 3: ...en should be supervised to ensure that they do not play with the appliance The appliance is not intended for use by young children or in ed persons without supervision In the event of a malfunc on disconnect power at the service panel and have the unit inspected by a reputable electrician before reusing If the supply cord is damaged it must be replaced by the manufacturer or its service agent or a...

Page 4: ... or damage to the heater To prevent a possible e do not block air intakes or exhaust in any manner All electrical heaters have hot and arcing or sparking parts inside Do not use in areas where gasoline paint or mable liquids are used or stored Use th eplace only as described in this manual Any other use not recommended by the manufacturer may cause e electric shock or injury to persons Do not chan...

Page 5: ...eplace front glass and hardware from the box and remove all packaging materials before install on 4 Store the replace in a safe dry and dust free loc on un you are ready to install the replace Grounding Instruc ns This product must be grounded If it should malfun on or breakdown grounding provides a path of least resistance for electric current to reduce the risk of electric shock This product is ...

Page 6: ... product Fig 4 Wall Mount Bracket g points Fig 2 Wall Mount Bracket Fig 3 33 840mm From or level to hole centres on Wall Mount Bracket Installing Product Each Compton2 Compton 1000 product is supplied complete with one wall moun bracket See Fig 2 Establish the desired nished height or level to the bo om of the hearth of the product See Fig 3 33 840mm Dimension is used as standard insta Fix the wal...

Page 7: ...evel Once the product is secured to the wall Connect the power supply to the product Inlet located on the right hand side underneath the hearth sec See Fig 6 Connect the power socket into the wall power outlet The product is now ready to use Fig 5 Hook the prod uct onto the wall mount bracket using x3 slots in the rear of the product Fig 5 Li Hook product to wall mount bracket Fig 6 Power supply I...

Page 8: ...h App Control The App Control can be used on either OS or Android opera systems To obtain the App please visit either the Apple App Store Or Google Play and follow the on screen instru ons Screen shot taken from Apple App Store Home Screen shot taken from E Touch App ...

Page 9: ...the heater OFF simply reduce the Room Temperature down to 10 degrees on the App control Fig 7 Fig 8 Heater unit cut out This is a safety feature to safe guard against further damage to the product If the ai w is restricted the heater will automa cally turn This is can occur due to incorrect installa on or obstruc on To reset the heater func on isolate from the mains power supply Leave product to c...

Page 10: ...10 Compton 1000 MODEL HEIGHT WIDTH DEPTH COMPTON 1000 20 1 8 511mm 59 1500mm 14 355mm BOXED WEIGHT UNBOXED WEIGHT 47KG 104 lbs 36 55KG 81 lbs ...

Page 11: ...11 Compton 2 on MODEL HEIGHT WIDTH DEPTH COMPTON 2 20 1 4 514mm 44 1 8 1120mm 12 3 16 310mm BOXED WEIGHT UNBOXED WEIGHT 36KG 79 lbs 25 55KG 56 lbs ...

Page 12: ...ayouts the log sets can be arranged to personal preference E700 X 1 Log Layout Applicable with Compton 2 E1000 X 1 Log Layout Applicable with Compton 1000 Model Log Set Quan ty Compton 2 E700 Log Set X 1 5 Logs Compton 1000 E1000 Log Set X 1 6 Logs A A B B C B B A C D E ...

Page 13: ... Please see EH YouTube video Fan requires cleaning out If problem persists replacement fan may be required Please see EH Youtube video 2 Heater blowing cold Possible insta gaps Chimney not adequately blocked o Fan clogged Faulty element Slow fan Chimney may not be fully blocked Correct aperture has not been adhered to 4 100mm Heater fan requires cleaning out Please see EH YouTube video Replace ele...

Page 14: ... Please see EH YouTube video Tighten fan cradle or screws holding fan onto fan cradle Please see EH YouTube video 4 Noisy Flame Effect Fan unbalanced Fan catching on housing Fan clogged Fan has come loose Adjust fan to stop catching on the case If problem persists a replacement fan unit may be required Please see EH YouTube video Adjust fan to stop catching on the case Please see EH YouTube video ...

Page 15: ...mote needs pairing See separate pairing instru ons for guide Replace fuse Check to be sure the power lead is plugged in adequately Loose connec or disconnected wire LED sho out LED blown Blown driver on PCB Check all connec s on LED s Please see EH YouTube video Check loca of short Replace LED strip if necessary Please see EH YouTube video LED strip needs replacing Please see EH video PCB needs re...

Page 16: ...be re stuck into place Change log pos oning to hide any direct view of LED strip Build up of hot air triggering heater cut out unit Ensure the appliance has the required aperture for air to circulate and prevent build up Recommended 4 100mm Problem Possible Cause Solu on Fan has slipped o centre of mechanism Press red bu on on side of fan to re centre to stop it from catching Please see EH YouTube...

Page 17: ...17 E Tab Controller 1 2 3 1 Volume control 2 Power bu on Press and hold for 3 seconds to turn ON OFF ...

Page 18: ...ccess either the Apple app store or Googleplay this is depending on the opera ng system of your smart phone or tablet 2 Search locate and download the app en tled e touch 3 Open the e touch App and the above screen will appear 4 To ADD your product simply click the bu onat the top right of the screen The e touch App will then begin to scan for your European home product PLEASE NOTE Once fully char...

Page 19: ...re than a foot away from the product To ensure successful pairing please hold your device toward the bottom right hand side of the fire 5 Once the e touch App has discovered your product the above screen will appear 6 To connect your place simply click on the place icon 7 Your product will now be paired and ready to operate ...

Page 20: ...e ect E Temperature control keys Single press to increase or decrease temperature when se g desired room temperature Please note to ac vate the heater the temperature must be set higher than the ambient room temperature To de ac vate the heater the temperature must be set lower than the ambient room temperature F Room temperature display This displays the desired room temperature PLEASE NOTE The 7...

Page 21: ...cess the program the 7 day programmable mer please follow the below steps 1 Click the TIME SET bu on on the home screen and the above image will appear 2 Click the WEEK MODE bu on and the mer summary screen will appear see over page 2 ...

Page 22: ...ch on ON C O Click to set a for the heater to switch OFF D Target Gear Click to set the heater to switch on Heat low or High E Target temperature Click to set what temperature you would like the program to reach be fore the thermostat is ac vated F Repeat Click to set what day s you would like the program to repeat A B E F D C 52 F ...

Page 23: ... To set a g program please follow the below steps 1 Select the me on which you would like the heater to W e 2 Select the me on which you would like the heater to de W e 3 Select the temperature you would like the heater to W e at 1 2 3 ...

Page 24: ...Select on which day or days you would like your ing program to ac W e or repeat 6 To con your ming program click OK 7 Ensure that the WEEK bu on is highlighted on the home screen to vate your mingprogram Once you have a vated your ming program this can be bypassed by highligh ng the HOLIDAY bu on on the home screen 4 6 5 ...

Page 25: ... 2 3 1 On the app home screen in the top corner you will see the se g icon Press to open 2 You will then see the Unit of temperature n Press to open the selec on panel 3 You will then be able to select your preferred unit of temperature ...

Page 26: ...cement product part assumes the remaining warranty of the original product or ninety 90 days from the date of replacement or repair whichever provides longer coverage for you When a product or part is exchanged any replacement item becomes your property and the replaced item becomes the property of European Home Nothing in the above shall be deemed to imply that this warranty shall apply to work w...

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