EN
12
Troubleshooting
Symptom
Possible Cause
Solution
The difference
in consecutive
measurements
is too high.
(Forehead)
Physical
condition is
unstable.
Allow the subject
to rest for about 30
minute before trying
again.
Unreadable
status.
Make sure the
forehead is completely
clean and dry without
any perspiration.
Also, make sure that
the subject is not in
direct sunlight during
measurement.
Measurement
operation error.
Make sure to slowly
scan across the
forehead while
keeping in contact. Do
not keep the sensor in
place when measuring
forehead temperature.
Sensor too far.
Make sure the probe
is in contact with
the forehead when
scanning.
